2015 Summer Newsletter

...it’s increased efficiency, we spend less hours emailing, it makes things
easier for dispatchers, and we know where drivers are on routes....[and it’s]
“a big time saver! POR in general has been like adding another employee.
“
‘App,’ it can be utilized with any mobile
device, be it Apple, Android, Windows, on
a tablet or even a laptop. No installation
is required and it can be used over
Wi-Fi or mobile broadband. By taking
full advantage of the touch-screen user
interface, camera, and GPS capabilities
of mobile devices, the module reduces
what would normally be many labor and
paper intensive steps down to a few
simple taps.
Mobile WorkForce allows the field
worker to eliminate the paper equation
by performing tasks onsite without
having to be granted full access to
the company server. Customizable
security parameters can be set to
define what options are available for
each employee’s home screen. Some
employees can be set to view only, while
others can create IRO’s, enter call logs,
message a customer, close a service
contract, clock-in remotely, and more.
Service personnel who are performing
maintenance on a portable sanitation
unit can access the service contract
from the jobsite and scan the barcode
on the unit to mark the service
completed. The task is reflected in realtime
to the contract on your Point-of-
Rental server, automatically noting the
latitude-longitude location, as well as
the date/time stamp. Similarly, a driver
delivering a high-reach lift to a jobsite
can open the contract on location, take
photos of the item, mark it as delivered,
and have the customer sign for it right
on the device. The photos are saved as a
contract attachment and can be viewed/
printed/faxed from the server.
The signature capture is reflected in
the contract during a reprint or view,
eliminating the need for paper to be
delivered back to the office and filed.
In addition, if an employee is sent out
to survey a site or venue for delivery
and set-up, notes can be added to
the contract or reservation, detailing
the surface and size of the area or
any number of logistical elements.
Employees can initiate a service request
for items already on rent or create an
IRO/IMO for items within the rental
yard. Item meter and fuel levels can
be updated also, as well as inventory
counts.
When asked how much of an impact
the module has had on accomplishing
their job, TBC Safety, manufacturer
& distributor of trench and traffic
construction safety equipment in the
California Bay Area stated: “It’s huge!
Mobile WorkForce has made the
collection of AR easier because we have
statements with customer signatures on
it, it’s increased efficiency, we spend less
hours emailing, it makes things easier
for dispatchers, and we know where
drivers are on routes....[and it’s] a big
time saver! POR in general has been like
adding another employee.”
Employees using Mobile WorkForce
can clock-in remotely if granted
that capability in the customizable
parameters, and you can see their
physical location at the time of entry
on a map. Drivers can obtain turnby-turn
directions and message the
customer to alert them that they are
on the way. The software also records
arrival and departure times, including
GPS coordinates. This data flows into
the Route Status report for counter
personnel to see as they answer
questions like, “When do you think
my delivery will arrive?” They can see
what stop the driver is on and provide
accurate estimates or tell them, “It’s
already been delivered and Frank signed
for it!”
Mobile WorkForce can search based
on partial matches, and all results are
displayed to find the contract, item, or
customer you want. If you have an exact
match, that contract, item, or customer
will be automatically selected. This
feature allows the use of a barcode
scanner to read the contract number
off of a Point-of-Rental contract or from
a report like the Dispatch Center’s trip
sheet.
Brian Jenkins, President at BRATT
Productions, Inc., a tent and party rental
company based out of Arlington, TX,
reports that the module “...allows our
centralized Dispatch Center to track our
delivery personnel’s progress throughout
the day to include time on site and drive
time, which can then be used for job
costing and customer service. Before
Mobile WorkForce, we had no real way
to definitely track job and delivery
progressions.”
Mobile WorkForce data is updated to
a secure server throughout the day.
The site is encrypted, meaning that
information travels in a secure tunnel
away from prying eyes or devices in the
same manner as banking and investing
sites. This means that no sensitive
data is stored on the Mobile WorkForce
server.
Schedule a demo to see how Mobile
WorkForce can work for you. Contact our
sales department today at 800-944-7368
or sales@pointofrental.com. P
WorkForce
POINT-OF-RENTAL.COM / SUMMER 2015 4