09.09.2017 Views

Open Air Business August/September 2017

The UK's outdoor hospitality business magazine for function venues, glampsites, festivals and outdoor events

The UK's outdoor hospitality business magazine for function venues, glampsites, festivals and outdoor events

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

FUNCTION VENUES<br />

An Insider’s<br />

Guide to<br />

Wedding<br />

Spend<br />

Kelly Chandler explains the importance<br />

of finding out a couple's budget<br />

DO YOU FEEL you sometimes<br />

don’t quite get it spot-on for your<br />

wedding clients? Or are you not<br />

getting the right weddings for your<br />

venue, or not achieving enough<br />

revenue for your hard work? There<br />

may be numerous reasons for this<br />

but one I come across time and<br />

again is where a venue is not truly<br />

understanding the demands and<br />

needs of its couples and reflecting<br />

these in its offering.<br />

While it’s certainly not all<br />

about pounds and pence, the<br />

level of spend on a wedding is a<br />

huge indicator of the style and<br />

requirements of clients, yet very<br />

few venues seem to know their<br />

overall wedding spend so can<br />

be doing a lot of guesswork.<br />

Venues need a better grip on<br />

what their couples are investing<br />

overall. There needs to be a much<br />

more open approach towards<br />

budgets and costs, and much<br />

more discussion about it. So,<br />

I’ll be sharing some facts and<br />

figures in this feature based on my<br />

considerable experience putting<br />

together hundreds of detailed<br />

event budgets for my independent<br />

planning clients at The Bespoke<br />

Wedding Company.<br />

You might well ask, what is the<br />

point? Our venue hire is what it is<br />

and we leave the clients to plan<br />

their event details and extras,<br />

and set their overall budget<br />

accordingly. Why do we need to<br />

know their budget?<br />

This might be partly true, but<br />

particularly if you offer a ‘blank<br />

canvas’ venue (with an element<br />

of ‘create your own wedding’ via<br />

marquee structures and more),<br />

you will find that budgets, size<br />

and scale of weddings will vary<br />

enormously, and it’s not always<br />

guest number related - I’ve<br />

planned weddings with bigger<br />

budgets for 40 than for 200. While<br />

a lot of places and spaces tend<br />

to attract a certain client with a<br />

certain budget, that is not always<br />

the case and I see venues that offer<br />

a bespoke approach right from<br />

the outset achieve a more luxury<br />

(and higher spending) client base<br />

as a result. This is worth thinking<br />

about before you fix yourself to a<br />

finite venue hire fee and keep your<br />

involvement set to that.<br />

MATCHING TO YOUR<br />

DREAM TEAM<br />

By having some idea of a couple’s<br />

budget, you can direct them to the<br />

best suppliers at the most suitable<br />

price point to meet their needs,<br />

and this does reap its rewards<br />

for you as a venue. Couples are<br />

often very time short and your<br />

GETTY IMAGES<br />

recommended supplier list can<br />

be like looking for a needle in a<br />

haystack. While some wedding<br />

professionals are able to adjust<br />

what they provide according to<br />

budget, there are quite a few<br />

companies who have minimums,<br />

appeal to a luxury budget or, on<br />

the flip side, are not geared up for<br />

jobs of a certain size or complexity.<br />

Be sure to ask your supplier<br />

partners for typical and guideline<br />

pricing for the sort of services a<br />

client would choose at your venue<br />

and see if you think it’s a good<br />

match.<br />

There should still be choice so<br />

you need to have an interesting<br />

range of suppliers on your list.<br />

The smart money is on your team<br />

really knowing which company to<br />

recommend for which client.<br />

Your suppliers will be a lot<br />

happier with the relationship<br />

if they are getting the ‘right’<br />

enquiries coming their way and<br />

your couples will be much more<br />

satisfied and less anxious if they<br />

are seamlessly referred to the<br />

22 WWW.OPENAIRBUSINESS.COM

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!