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BizBahrain November 2016

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Expert Opinion | Information Technology<br />

was an attempt to conceptualize and<br />

understand it, trying to visualize the<br />

concept of organizational culture<br />

reflected in the meaning of work for<br />

employees and managers.<br />

Corporate culture can be defined as<br />

the set of values, beliefs, and behavior<br />

patterns that forms the core identity<br />

of an organization. The measurement<br />

of corporate culture was based on<br />

individual perceptions of organizational<br />

practices and conditions; these<br />

perceptions were used to characterize<br />

the culture of each organization.<br />

A culture, in a general sense, can<br />

be described as it applies to a group of<br />

people; a culture is the way in which a<br />

group of people resolves the issues of<br />

identity, hierarchy, gender, truth and<br />

virtue. In other words, culture refers to<br />

the customs and civilization of a society<br />

or group. The national culture can be<br />

defined as the cultural experiences,<br />

beliefs, learned behavior patterns, and<br />

values shared by citizens of the same<br />

nation. Cultures, especially national<br />

cultures are extremely stable over<br />

time. This stability can be explained by<br />

the reinforcement of culture patterns<br />

by the institutions that themselves<br />

are products of the dominant cultural<br />

value systems. Any change occurs<br />

through trade, conquest, economic or<br />

political dominance and technological<br />

breakthroughs.<br />

Strong national cultures have<br />

important effects in societies as they<br />

lead to the flourishing of institutional<br />

arrangements and customs and views<br />

that members of a society have a clear<br />

direction in life and an identified set<br />

of goals when they are familiar with<br />

particular value systems and are<br />

committed to them. The significance<br />

of Islam as a social and organizing<br />

principle emphasizes collaboration<br />

and mutual humility and respect, an<br />

employer‘s obligation and duty of care<br />

and employees long term commitment<br />

to the organization. Employer-employee<br />

relations are based on consensus and<br />

unity, balance or equilibrium, and high<br />

trust exchanges facilitated through<br />

extended family networks, which<br />

are quite unlike the management<br />

environments in many European and<br />

US corporations.<br />

When we go to the national<br />

culture of the Kingdom of Bahrain,<br />

we see that it follows those of the<br />

general Arab culture which has<br />

unique characteristics different from<br />

other cultures in the west or even<br />

far east. The informality of life that<br />

characterizes Middle Eastern societies<br />

is manifested most clearly in its various<br />

social institutions. By far the most<br />

resonant of them have proven to be<br />

the family, the tribe and its derivative<br />

ethnicity, and religion. The extended<br />

family has retained its strength<br />

and vitality despite the onslaught<br />

of social change and its attendant<br />

consequences, such as the emergence<br />

of the nuclear family and the generation<br />

gap. Likewise, religion remains deeply<br />

embedded in people’s emotions and<br />

psyches, its hold seldom affected by<br />

fads and political nuances. The Arabs<br />

possess a common culture that has<br />

united them by religious and historical<br />

factors. Their life is interdependent,<br />

many of its elements are inseparable,<br />

and each aspect of life depends on<br />

another. And the Bahraini national<br />

culture is characterized by traditions of<br />

the extended family influence, which is<br />

reflected in both its institutions and the<br />

interpersonal. Thus, traditionally, status<br />

still depends more upon family than<br />

acquired wealth, upon position rather<br />

than education, and upon age more<br />

than skill or profession. The society<br />

in Bahrain is shaped on the basis of<br />

family, neighborhood, friendships,<br />

regional, and religious affiliation rather<br />

than profession.<br />

It is important for a foreigner to<br />

be aware of these cultural patterns,<br />

to distinguish them from individual<br />

traits. In order to understand any<br />

group of people, it is useful to begin<br />

by identifying their most basic beliefs<br />

and values. Westerners tend to believe<br />

that individual is the focal point of<br />

social existence and those laws apply<br />

to all equally. Arabs believe that most<br />

things in life are controlled by fate,<br />

everyone loves children, wisdom comes<br />

with age and inherent personalities of<br />

men and women are vastly different.<br />

These beliefs play a powerful role in<br />

understanding the nature of Arabs.<br />

The Arabs spread over the Middle<br />

East and North Africa and have<br />

vastly different food habits, manner<br />

of dressing, architectural styles and<br />

decorative arts, and political values<br />

as well. Yet the Arab world is more<br />

homogenous than a westerner may<br />

be aware. Their religion Islam and<br />

a history of the glory of the Muslim<br />

empire bind them all into a common<br />

identity of Arabs. Since all their values<br />

and beliefs are influenced by Islam,<br />

there is a strong bond of brotherhood<br />

and common destiny amongst<br />

them. In business relationships,<br />

personal contacts are valued and<br />

quickly established. A good personal<br />

relationship is the most important<br />

single factor in doing business with<br />

Arabs. Usually Arabs set aside a few<br />

minutes to before commencing a<br />

meeting for enquiring about each<br />

other‘s health and recent activities.<br />

Arabs place great value on hospitality<br />

and sharing food with everyone around<br />

them. While working with Arabs it is<br />

important to praise them for the work<br />

that they are doing.<br />

Looking into the distinct Arab<br />

culture, and the unique Bahraini<br />

culture, organizations that create a<br />

harmonized corporate culture that<br />

assimilates with the local culture<br />

of the Kingdom of Bahrain while<br />

adopting to the international sense,<br />

this will create a healthy and positive<br />

working environment that all different<br />

cultures and backgrounds can blossom.<br />

Such environments will benefit from<br />

the positive traits of each culture<br />

and provide a deep foundation for<br />

organizations to perform, grow and<br />

withstand the competition of others.<br />

Dr. Jassim Haji<br />

Technology Executive &<br />

Researcher<br />

www.facebook.com/DrJassimHaji<br />

<strong>November</strong> <strong>2016</strong><br />

35

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