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FALL 2017

Distributor's Link Magazine Fall Issue 2017 / Vol 40 No4

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172<br />

THE DISTRIBUTOR’S LINK<br />

ROBERT FOOTLIK WELCOME TO MT 442-542 DISTRIBUTION AND WAREHOUSING from page 72<br />

Keep in mind that certifications gained on your own<br />

initiative look great on a resume. This will move your<br />

application to the top of the pile. To my knowledge no<br />

other course offers this incentive. In support of this goal I<br />

will answer questions but achieving certification is strictly<br />

up to you.”<br />

“The assignment also included “Action Items.” This<br />

is not homework, that’s for kids. Each of the Action Items<br />

sends you someplace to find an answer, multiple answers<br />

or even some fun sites on the Internet. Did you do the<br />

first Action Item and clean your wallet? It’s the smallest<br />

active warehouse around and you are the Boss. What did<br />

you take out? What did you add? And most importantly<br />

what did you learn? This lesson scales up to even a mega<br />

Distribution Center. Do you still have your “A?”<br />

What’s going on?<br />

One of the action items sends the students to the<br />

Internet to look up the Occupational Health and Safety Act<br />

with a simple question that asks “What color should you<br />

use for an aisle marking line? Try this on your own and I’ll<br />

even provide a hint that sections 1910.22 and 1910.144<br />

provide clues, but no answers. Dig deeper and you will<br />

understand how to research a new topic, outsmart an<br />

OSHA citation and advance your career.<br />

Traditional grading on a curve is ridiculous for a<br />

course that requires thinking and action, not just rote<br />

memorization. What really matters is what the student<br />

knows initially and what they can take with them at the<br />

end of the semester. The secret of how to measure this<br />

lies in the Dreaded Oral Midterm and Open Source Final<br />

Exam. Along the way the luxury of not having to worry<br />

about a grade opens doors to enhanced learning and<br />

more fun.<br />

Week Two: Numbers and Paradigms<br />

“We can’t start the class tonight with this useless<br />

layout. Make it better please.”<br />

“Some of you have now discovered that the Action<br />

Items are actually a two way communication. Several<br />

were probably quite surprised to receive a timely reply and<br />

comments after the initial submission. In a few cases we<br />

went three or more rounds of dialogue to further explore<br />

the topics. Great! Early submissions are invariably<br />

rewarded with insights, questions and really interesting<br />

learning…for all of us.”<br />

“Most of you now have the suggested Study Partner<br />

in place to work through the assignments. A single joint<br />

submission is appreciated and if your answers/comments<br />

differ please change colors and let me know which color<br />

is coming from which of you. Private communication is<br />

also welcomed, but Distribution and Logistics is always<br />

performed with others and by working together you cut<br />

my work load while enhancing your own communication<br />

skills.”<br />

“You have also noticed that most of the Action Items<br />

have no real answer. This isn’t math or physics, it’s<br />

the real world. The journey to a suitable answer may be<br />

long or short but it will always be entertaining. Some of<br />

the questions can be best answered through you own<br />

experience, others take more thought and research that<br />

offers insights and knowledge beyond the superficial and<br />

obvious. For example cleaning out your medicine cabinet,<br />

sock drawer or suitcase required questions of space,<br />

usage, desirability and importance. The correct answer<br />

can only be found in your context.”<br />

“Similarly as you delved into some statistics and<br />

parameters you should have found that paradigms<br />

(underlying rationale) lies, misleads and often saps<br />

creativity. In other courses you may have learned about<br />

how inventory usage can be ranked “A,” “B,” “C,” etc. but<br />

have you ever questioned whether this rationale makes<br />

sense in the real world? The example of a ¼”-20 nut is<br />

an “A” item being sold with hundreds, if not thousands of<br />

fastener choices. This means that if the fast movers are<br />

in the front of the warehouse AND WILL LIKELY BE SOLD<br />

WITH A SLOWER VELOCITY ITEM the warehouse location<br />

system must be designed to take this into account or your<br />

pickers are going to walk their feet off.”<br />

What’s going on?<br />

As you are well aware there is a plethora of raw<br />

data available and some great ways of shaping this<br />

into information that can lead to false and even harmful<br />

conclusions. The examples provided focus on using<br />

common sense and real world investigation to verify<br />

information before acting. There is also emphasis on<br />

taking personal control of your life at work, at play and<br />

at home. This is the essence of becoming an effective<br />

manager.<br />

CONTINUED ON PAGE 220

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