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Debtfree Magazine December 2017

SA's Free Debt Counselling & Debt Review Industry Magazine: December 2017 issue. We ask if consumers under debt review are learning or will they repeat past mistakes? We also look back at 2017 and review the NCR Conference and interview a Debt Counsellor...and more

SA's Free Debt Counselling & Debt Review Industry Magazine: December 2017 issue. We ask if consumers under debt review are learning or will they repeat past mistakes? We also look back at 2017 and review the NCR Conference and interview a Debt Counsellor...and more

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consumer their court order.<br />

HAVE YOU LEARNED ANYTHING?<br />

FOCUS ON THE<br />

COURT ORDER<br />

Most Debt Counsellors tend to focus on helping consumers get a debt<br />

restructuring court order.<br />

This has become the case, due to the unnecessary push back by credit<br />

providers desperate for every last drop of cash they can get every month<br />

from consumers to appease their accountants. This greedy focus on bean<br />

counting has drastically hurt the process. Other forms of collection have<br />

much greater scope for allowances and leeway than the debt review<br />

departments of most major credit providers have been given. This has<br />

lead to some ridiculous situations where credit providers even complain<br />

when they are paid too much each month.<br />

Early abuse by credit providers of NCA Section 86(10) where they tried<br />

to remove consumers from debt review also pushed the need to focus on<br />

initial dealings with consumers rather than ongoing support and training.<br />

These habits forced on Debt Counsellors years ago still have affects today<br />

which lead to almost all the Debt Counsellors energy going into getting a

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