Nor'West News: June 20, 2017

2
NOR’WEST [Edition NEWS datE]
Latest Christchurch news at www. .kiwi
Tuesday June 20 2017 23
RYMAN HEALTHCARE
Dedicated team with experienced
manager ensures first-class care
The Ngaio Marsh Retirement Village in
Papanui has a wonderful team of dedicated
people, all of whom ensure that residents
receive the care they require as their needs
change.
A key member of that team is Clinical
Manager Jesney Johney. Coming to New
Zealand with extensive post-graduate
nursing experience in her home country of
India and in the United Kingdom, where she
worked as a senior caregiver in a dementia
unit, Jesney joined Ngaio Marsh three and a
half years ago as a Registered Nurse.
This was after completing a cap course to
gain New Zealand qualifications and also
gaining a National Certificate in Infection
Control.
After two years she was promoted to the
position of Hospital Co-ordinator and a
year later was again promoted to Clinical
Manager, a role in which she is responsible
for 155 residents and 159 staff at Ngaio
Marsh.
“Jesney has a strong medical, surgical and
aged care background and we are delighted
to have her as the Clinical Manager at Ngaio
Marsh,” Village Manager Anna Thomson
says.
Jesney says she has loved being at the
village right from the start, and was warmly
welcomed by the whole team when she
arrived.
“I didn’t know anyone in Christchurch
so for the first two weeks I stayed in a
serviced apartment here until I found
accommodation.”
For Jesney, working with the residents
at Ngaio Marsh is both enjoyable and
satisfying.
“Elderly people are the community’s most
vulnerable and they need support and help.
For me it’s inspiring to help and support
them. I love all of them,” she says.
“Jesney is also very good at working with
the residents’ families,” Anna says. “She has a
unique way of communicating with residents
and their relatives. She has a calm nature and
is very good with helping residents settle in.”
A new app, myRyman Care, which is
due to be rolled out in August, will not
only see paper files disappear, but will also
revolutionise the way the team works at
Ngaio Marsh, Anna says.
Jesney agrees. “There will be a tablet in
every room with all the information about
the daily care of the resident. There will be
different levels of access – for residents, and
staff, and eventually for relatives too.”
Jesney says the “whole idea of it is so
staff can have more time to spend with the
residents”.
“Having more time to talk with the
residents is the best way to get additional
information from them about anything they
might need.”
Anna says that connection with residents
and their families is “so important”.
“It’s about getting to know the families, so
they come to see the village as their second
home. Any activities they have done as a
family, they can continue to do here.”
For example, the village put on a Mother’s
Day lunch, with the families joining in, she
says.
Residents are given a monthly calendar
with all the upcoming activities. Activities
include the exclusive Ryman Triple A
exercise programme, which is tailored for
residents’ differing levels of health and
mobility. There is also housie, knitting
groups, happy hours, movies, and more, so
all interests are catered for.
They also have their own ‘Ryman
Delicious’ menus. The winter menus are
full of hearty, warming food for the cooler
season.
Every six months, there is a relatives’
meeting for each area of the Ngaio
Marsh Village, attended by the team of
management and activity coordinators, at
which the families get to know the staff and
are updated on any future plans.
Underpinning the work of management
and the nursing and caregiving staff is a
Village Manager Anna Thomson, left, and Clinical Manager
Jesney Johney, third from left, with some of the Ngaio Marsh
team members.
Ngaio Marsh Retirement Village is set in attractively landscaped gardens that the
residents can enjoy.
strong team culture, Anna says.
“We all have a strong belief that we are here
for both the residents and their families.”
“It’s a supportive culture that’s led by all
of us,” Jesney adds. “People feel free to put
forward new ideas. Every team member has
the opportunity to influence the way things
are done if they see how something can
be improved. We welcome staff members’
ideas.”
Anna is proud of the Ngaio Marsh team,
who she says take “tremendous pride in
what they do and how they care for residents
and their families”.
Jesney says to her, Ngaio Marsh “feels like
it’s a family”.
The Ngaio Marsh Retirement Village
offers independent living in townhouses,
assisted living in serviced apartments,
and resthome and hospital care. For more
information phone Anna Thomson on
352 5140.
Jesney Johney chats to one of the Ngaio Marsh residents.
Retirement living and care
at its best!
Townhouses and serviced apartments
Resthome and hospital care
For more information phone
Anna or Marie on 352 5140
95 Grants Road, Papanui
6613