CityLife Cairns

GETTING FRESH WITH BUILDING APPROVALS
F L U I D B U I L D I N G A P P R O V A L C A I R N S
Words by Janie Barton | Photo by Catherine Coombs
Whether you are building a new
house, patio, shed, pool or starting
that dream renovation, obtaining
the correct building approval is
important, but also daunting.
Fluid Building Approvals Cairns
have been making waves recently
(pardon the pun) by offering a
fresh approach for clients seeking
a residential building approval. It
is paying off, with Fluid Cairns
doubling in size in the last year as
their list of happy clients grows.
Manager Ryan Bird identified
an opportunity in 2016 to bring
something different in building
certification for clients in the
Far North. Ryan teamed up with national provider Fluid Building
Approvals to open their Fluid Cairns office in July of the same year.
“Our Fluid vision is simple – to provide fast, affordable and friendly
building approvals with a very strong customer service focus,” said
Ryan. “This fresh approach is proving very popular, and we are
growing fast.
“At Fluid our greatest joy is to have a client walk away with a smile
on their face, after a seamless, easy and no fuss experience. Our
catch-cry is to make building approvals fun and our clients really
appreciate it.”
Words like easy, seamless and fun are not traditionally associated
with the process of sourcing a building approval for your new patio,
deck or renovation. The industry is known for being quite stagnant
with customer experience taking a back seat.
The drive to improve customer experience has seen Fluid Building
Approvals Cairns introduce a range of innovations that really make
clients smile. These innovations include online quoting, payments
and live job tracking via your preferred mobile device.
Fluid’s innovation in customer service is paying off, but the growth
started with humble beginnings.
With the support of the team from the Fluid head office in Brisbane,
Ryan started the business from his home in Kamerunga. Just over 18
months have passed, Ryan now has a team of three full-time staff,
a new office at 6/185 Mulgrave Rd and a valued list of builders as
regular clients.
“My first year was certainly a massive learning curve, however the
support of our loyal clients has helped shape the business to where
we are today,” Ryan said.
“We regularly work with a full spectrum of clients from project
builders, patio, carport and shed builders, roofing companies,
demolition companies through to real estate agents needing
approvals before sale and home owners.
“Our team has set the goal in 2018 to have all projects assessed
within 48 hours and queued for approval. We understand that
keeping our clients building is important to not only our business,
but theirs also, hence why we place a strong emphasis on delivering
such fast turnaround times.
“If we can contribute in a small way to helping our clients and
the Far North Queensland building industry flourish, then we are
happy.”
If you are looking at any residential building projects for your
property across Far North Queensland, give Ryan and the team of
locals at Fluid Building Approvals a call.
6/185 MULGRAVE RD • PH: 1300 358 432 • WWW.FLUIDBUILDINGAPPROVALS.COM.AU
CityLife 54
Magazine