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SECURITY<br />

But it even goes beyond external threats. Equally<br />

important is making sure the organisation is<br />

insulated from mistakes by both well-meaning<br />

employees and malicious insiders. Busy staff<br />

members are bound to make mistakes regarding<br />

PHI. With the ubiquity of email, it’s not uncommon<br />

to find a breach where employees accidentally (or<br />

carelessly) attached a spreadsheet or document<br />

containing PHI. A mistake like this could result<br />

in personal harm or defamation and will have<br />

severe implications for healthcare professionals<br />

in countries that have data protection laws in<br />

place.<br />

To prevent brand damage, fines, and audits,<br />

healthcare organisations must actively seek<br />

to identify and prevent PHI from leaving the<br />

organisation without the proper safeguards in<br />

place. However, this can be a monumental task<br />

without the right <strong>tech</strong>nology. For email, Mimecast<br />

recently introduced data loss prevention (DLP)<br />

capabilities that can help address this challenge.<br />

Healthcare organisations can scan, identify<br />

and take action on emails containing PHI.<br />

These actions include holding the message for<br />

review, encrypting the content, applying secure<br />

messaging between parties, converting the files<br />

and more. As part of the service, Mimecast can<br />

notify the sender, recipient, and administrator of<br />

a message flagged as containing PHI.<br />

Ensuring that PHI does not leave the organisation<br />

without the proper encryption and safeguards<br />

is just as essential as securing against external<br />

attackers. Healthcare is the only industry where<br />

employees are the predominant threat of a<br />

breach.<br />

The healthcare sector is at major risk. The time<br />

is now for them to rethink cyber security and<br />

implement strategies that make them resilient and<br />

prepared for both internal and external threats.<br />

About the Author<br />

By Brandon Bekker, Managing Director at<br />

Mimecast, Africa and the Middle East<br />

INNOVATIONANDTECH<br />

January | 2018<br />

37

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