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Government of Jamaica - ICT Training Catalogue

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<strong>ICT</strong> <strong>Training</strong> <strong>Catalogue</strong><br />

Public Sector to customized selected<br />

interventions for in-house deliveries.<br />

Mentoring, Job Rotation and<br />

Attachments<br />

Description: Mentoring involves the use <strong>of</strong><br />

experienced staff to provide individualized<br />

support to other staff with less experience with<br />

the goal <strong>of</strong> pr<strong>of</strong>essional and personal<br />

development. This type <strong>of</strong> initiative could be<br />

used to train individuals who are preparing to<br />

take on a leadership role or those who may need<br />

to develop a specific skill or competency. Job<br />

rotation, shadowing or attachments are job<br />

design techniques in which employees are<br />

moved between two or more jobs in a planned<br />

manner. The objective is to expose the<br />

employees to different experiences and wider<br />

variety <strong>of</strong> skills to enhance job satisfaction and<br />

to cross-train them within their MDA or across<br />

MDAs. These types <strong>of</strong> initiatives could also be<br />

used to develop core competencies.<br />

Target Audience: This is suitable for<br />

developing the core competencies but can also be<br />

used for any <strong>of</strong> the <strong>ICT</strong> Job Families.<br />

Requirements and Qualifications: No prerequisites<br />

for this type <strong>of</strong> training.<br />

Supply Chain Management<br />

Description: Individuals in the <strong>ICT</strong> group<br />

responsible for sourcing and purchasing may<br />

want to obtain training in supply management.<br />

This would develop the skills necessary for the<br />

GoJ to manage the entire sourcing and<br />

purchasing cycle for <strong>ICT</strong> related goods that are<br />

needed to ensure that projects that depend on<br />

these goods are not adversely impacted.<br />

<strong>Training</strong> in this area can be as extensive as the<br />

certified pr<strong>of</strong>essional in supply management<br />

(CPSM) <strong>of</strong>fered by the Institute for Supply<br />

Management (ISM). However, this could be<br />

done in partnership with other tertiary<br />

institutions that customize training for the<br />

specific situations in <strong>Jamaica</strong>. In addition, inhouse<br />

training from the procurement<br />

department in the GoJ may also need to provide<br />

continuous training on the <strong>Jamaica</strong> Procurement<br />

Guidelines for <strong>ICT</strong> staff. This too may require<br />

some customization for <strong>ICT</strong> specific sourcing if<br />

necessary.<br />

Target Audience: individuals who are primarily<br />

involved in the operational side <strong>of</strong> purchasing<br />

will benefit from this type <strong>of</strong> training.<br />

Particularly <strong>ICT</strong> roles in the F08 Job Family are<br />

the main target for this type <strong>of</strong> training.<br />

Requirements and Qualifications: Any <strong>ICT</strong><br />

staff could take part in this training with zero<br />

knowledge <strong>of</strong> the topics.<br />

Six Sigma<br />

Description: Six Sigma is an integrated,<br />

disciplined, and proven approach for improving<br />

business performance. Six Sigma's focus on<br />

quality complements Lean techniques focused on<br />

efficiencies; and, when combined, these skills<br />

promote business and operational excellence.<br />

Knowledge and skills developed in this type <strong>of</strong><br />

training aids organizations and businesses<br />

improve production and minimize inefficiencies<br />

from every product, process, and customer<br />

transaction.<br />

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