Documentation_IxR_Lewandowski
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<strong>IxR</strong><br />
Interaction Design<br />
Qualitative Research<br />
2.3. Hypotheses for qualitative research<br />
From the quantitative research, I hope to gain more knowledge about general and broader difficulties like facility and<br />
vehicle barriers. I would like to get an overview of daily challenges including public transportation, personal comfort and<br />
discomfort in the wheelchair and some future predictions for the improved mobility for the wheelchair users.<br />
My hypothesis is that every wheelchair user wishes to have a better access to a public transportation. Better usability is as<br />
important as better accessibility. A product can be accessible but have the worse user experience.<br />
A further hypothesis is that the life of disabled people can be improved with the autonomous car technology. Even though<br />
the user doesn’t trust the artificial intelligence it can make them independent and is more safe than driving in their own.<br />
The autonomous technology will make people happier, will give them a chance to travel the world and get out of the<br />
isolation.<br />
3.1 Interview preparation<br />
Tools for the interview.<br />
Required: Paper/Pen.<br />
Optional: Camera, questions or Mac/PC<br />
Starting the conversation.<br />
How did you get to this place? Did you have any troubles to get here?<br />
Thank you for your time.<br />
Before we start we would like to mention that I am not testing you but the situations you have to deal with. There is no right<br />
or wrong. You absolutely cannot fail. If you do not feel comfortable to answer a question, just say “I would like to skip” or<br />
“next one”.<br />
Interview questions.<br />
How did you get your disability?<br />
What is your big desire?<br />
Have you ever traveled on your own?<br />
How often do you travel on your own?<br />
What are your difficulties if you travel by bus, train, or car?<br />
Do other people treat you differently?<br />
What difficulties do you have going to the public restrooms?<br />
Do you feel comfortable to leave your wheelchair if you have to travel by plane?<br />
Where would you like to go if you would be able to travel on your own? (Far away or just around here)<br />
Do you usually communicate with people like you, who are also in the chair and know how you feel?<br />
101<br />
Do you have any further contacts for me from people in the wheelchairs?<br />
Would you like to have more conversations with people without disabilities with disabilities?<br />
Do you feel discriminated? In which way?<br />
Can you send me a message? (to see how He / She will interact with the smartphone if further disabilities).<br />
Do you work? If no, why not? (Bad accessibility?) If yes, how do you travel to your work?<br />
Are you flexible in meeting friends?<br />
Have you ever had depressions?<br />
Can you describe your disability?<br />
Do you always go the way you already know or do you like to explore and have some challenges?<br />
Do you feel that your wheelchair is the part of your body? The part of your life since you are dependent on it to move?<br />
Test: Do you reach the buttons? Have you ever used voice control before? Do you like it?<br />
What do you do in your free time? Do you like to move around? Exercise?<br />
What do you think the autonomous cars could offer you?<br />
a) Would you like it?<br />
b) Would you travel a lot?<br />
c) Would you want to buy or lease a car?<br />
(Leasing would be easier since I couldn’t wash and maintain it on my own. I wouldn’t need a garage to store it. I would just<br />
talk to it through my smartphone to pick me up any time I need it. But if I would buy it, I could just send it to a bakery or to<br />
pick up my laundry, while I am at work.)<br />
24. Are you a visual person? What do you like to do if you sit in a car as a passenger?<br />
25. Do you like to observe people, cars, and surroundings or just talk to a driver?<br />
26. What are your hobbies? Even if it is just watching movies<br />
27. Would you like to travel alone or with somebody else?<br />
28. Is it expensive to have a wheelchair and maintain it?<br />
29. Would you be able to buy or lease a car?<br />
30. What kind of transportation do you use? Bus, Cab, Train? How is the accessibility?<br />
31. Have you ever missed your (doctor) appointments because of the bad accessibility?<br />
32. Do you want your wheelchair to have an interface design?<br />
Showing the speed,<br />
The battery status<br />
Indicate/blink<br />
Turn on your lights<br />
Measuring your blood pressure<br />
Activating the massage function<br />
The weather outside<br />
The navigation<br />
Info about accessibility to some places?<br />
33. What does your chair do? Does it have some features? A cup holder? A convertible table?<br />
34. What would be the features you would like to have on your wheelchair?<br />
Sofia <strong>Lewandowski</strong> | MFA Interaction Design | College for Creative Studies | Detroit