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<strong>IxR</strong><br />

Interaction Design<br />

Qualitative Research<br />

2.3. Hypotheses for qualitative research<br />

From the quantitative research, I hope to gain more knowledge about general and broader difficulties like facility and<br />

vehicle barriers. I would like to get an overview of daily challenges including public transportation, personal comfort and<br />

discomfort in the wheelchair and some future predictions for the improved mobility for the wheelchair users.<br />

My hypothesis is that every wheelchair user wishes to have a better access to a public transportation. Better usability is as<br />

important as better accessibility. A product can be accessible but have the worse user experience.<br />

A further hypothesis is that the life of disabled people can be improved with the autonomous car technology. Even though<br />

the user doesn’t trust the artificial intelligence it can make them independent and is more safe than driving in their own.<br />

The autonomous technology will make people happier, will give them a chance to travel the world and get out of the<br />

isolation.<br />

3.1 Interview preparation<br />

Tools for the interview.<br />

Required: Paper/Pen.<br />

Optional: Camera, questions or Mac/PC<br />

Starting the conversation.<br />

How did you get to this place? Did you have any troubles to get here?<br />

Thank you for your time.<br />

Before we start we would like to mention that I am not testing you but the situations you have to deal with. There is no right<br />

or wrong. You absolutely cannot fail. If you do not feel comfortable to answer a question, just say “I would like to skip” or<br />

“next one”.<br />

Interview questions.<br />

How did you get your disability?<br />

What is your big desire?<br />

Have you ever traveled on your own?<br />

How often do you travel on your own?<br />

What are your difficulties if you travel by bus, train, or car?<br />

Do other people treat you differently?<br />

What difficulties do you have going to the public restrooms?<br />

Do you feel comfortable to leave your wheelchair if you have to travel by plane?<br />

Where would you like to go if you would be able to travel on your own? (Far away or just around here)<br />

Do you usually communicate with people like you, who are also in the chair and know how you feel?<br />

101<br />

Do you have any further contacts for me from people in the wheelchairs?<br />

Would you like to have more conversations with people without disabilities with disabilities?<br />

Do you feel discriminated? In which way?<br />

Can you send me a message? (to see how He / She will interact with the smartphone if further disabilities).<br />

Do you work? If no, why not? (Bad accessibility?) If yes, how do you travel to your work?<br />

Are you flexible in meeting friends?<br />

Have you ever had depressions?<br />

Can you describe your disability?<br />

Do you always go the way you already know or do you like to explore and have some challenges?<br />

Do you feel that your wheelchair is the part of your body? The part of your life since you are dependent on it to move?<br />

Test: Do you reach the buttons? Have you ever used voice control before? Do you like it?<br />

What do you do in your free time? Do you like to move around? Exercise?<br />

What do you think the autonomous cars could offer you?<br />

a) Would you like it?<br />

b) Would you travel a lot?<br />

c) Would you want to buy or lease a car?<br />

(Leasing would be easier since I couldn’t wash and maintain it on my own. I wouldn’t need a garage to store it. I would just<br />

talk to it through my smartphone to pick me up any time I need it. But if I would buy it, I could just send it to a bakery or to<br />

pick up my laundry, while I am at work.)<br />

24. Are you a visual person? What do you like to do if you sit in a car as a passenger?<br />

25. Do you like to observe people, cars, and surroundings or just talk to a driver?<br />

26. What are your hobbies? Even if it is just watching movies<br />

27. Would you like to travel alone or with somebody else?<br />

28. Is it expensive to have a wheelchair and maintain it?<br />

29. Would you be able to buy or lease a car?<br />

30. What kind of transportation do you use? Bus, Cab, Train? How is the accessibility?<br />

31. Have you ever missed your (doctor) appointments because of the bad accessibility?<br />

32. Do you want your wheelchair to have an interface design?<br />

Showing the speed,<br />

The battery status<br />

Indicate/blink<br />

Turn on your lights<br />

Measuring your blood pressure<br />

Activating the massage function<br />

The weather outside<br />

The navigation<br />

Info about accessibility to some places?<br />

33. What does your chair do? Does it have some features? A cup holder? A convertible table?<br />

34. What would be the features you would like to have on your wheelchair?<br />

Sofia <strong>Lewandowski</strong> | MFA Interaction Design | College for Creative Studies | Detroit

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