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<strong>IxR</strong><br />

Interaction Design<br />

Idea development<br />

Concept 1: An universal design element.<br />

The research on Mobility as a Service concept showed that the vehicles won’t belong to the users<br />

in the future, but instead the user will call and use a vehicle service only on demand. The idea of<br />

personalization of experiences inside of vehicles offered an opportunity to develop a universal<br />

design element. The element is the only part of the vehicle the user owns. It represents the<br />

connection between smart car and smart home. The special universal design tool supports users<br />

in accomplishing their special tasks and supporting their special needs. It is simple and intuitive in<br />

operation, consistent in design and supportive through the AI assistance. The universal design tool<br />

can be anything: a smartphone app, a steering wheel, a diamond, a drone, an e-tattoo or a<br />

modular element.<br />

Concept 2: Supportive technologies<br />

The concept was created for public transportation purposes or Mobility as a Service concepts.<br />

A universal design environment inside of an autonomous vehicle with different technologies was<br />

proposed in order to support every disability. The basic vehicle interior with accessible elements like<br />

ramp, rails and a rotating stage was created for an easy access and convenience. The interior<br />

supports different disabilities with different technologies: voice recognition, eye tracking, haptic<br />

feedback, gesture recognition and emotion detection.<br />

UNIVERSAL ELEMENT<br />

SMART HOME<br />

SMART CAR<br />

There was a need for the universal design tool to have an environment to control. It was defined<br />

that it has to be surrounded by five different layers: Car interior architecture, infotainment,<br />

CAR INTERIOR ARCHITECTURE entertainment, features and smart<br />

INFO- / ENTERTAINMENT<br />

devices and a seat. The five layers<br />

FEATURES / SMART DEVICES<br />

Co<br />

have to be designed to fit to the<br />

SEAT / CHAIR Co<br />

nc<br />

nc<br />

USER<br />

eppurpose of the universal design<br />

ep<br />

t 2tool, a so called sixth element.<br />

t 1<br />

However the concept was refused.<br />

The tool would be most certainly a<br />

communication and navigation tool.<br />

That wouldn’t solve the accessibility<br />

THE SIXT<br />

ELEMENT<br />

problem of people in wheelchairs.<br />

36<br />

The concept is technology oriented and not user oriented. The smart devices couldn’t support all<br />

disabilities. “One solution fits all” is a very expensive one if all the technologies would have been<br />

built inside of one single vehicle. The lecture by Daniel Rosenberg and the interpretation from Paul<br />

Pangaro helped to understand that looking for a single product solution can lead to a restriction of<br />

user’s opportunities. Since the designer was looking for a product solution, the questions asked in<br />

the interviews weren’t helpful and were misleading. “Creating an environment for user to create”<br />

was an inspiring insight and led to further concept development.<br />

Sofia <strong>Lewandowski</strong> | MFA Interaction Design | College for Creative Studies | Detroit

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