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SPECIAL FEATURE: VISIONZ <strong>2016</strong><br />
MIKE BRUNEL,<br />
CONSULTANT AND AUTHOR<br />
ELAINE SILK,<br />
PRACTICE BY DESIGN<br />
Tell us briefly about your<br />
career?<br />
I left New Zealand to play rugby<br />
in Australia in my teens, got into<br />
sales, then travelled to Europe, like<br />
most Kiwis do, for a few years.<br />
I arrived back in New Zealand<br />
and applied for a position at the<br />
local radio station selling radio<br />
ads. I loved it. After managing<br />
numerous radio sales teams, I<br />
then co-founded NRS Media, a<br />
successful media consultancy<br />
company. Over the last 20<br />
years we have established six<br />
international offices in Sydney,<br />
London, Atlanta, Toronto,<br />
Cape Town and Bogota. With<br />
staff close to 200 people, our<br />
products and services are sold<br />
in 32 countries, in 11 languages<br />
and we have sales in excess of<br />
$300 million a year. We sold the<br />
company to staff and a private<br />
equity company in 2015.<br />
What’s your favourite<br />
campaign and why?<br />
I was awarded a prestigious<br />
media award for raising money<br />
to fund an expedition to Mt<br />
Everest. The campaign itself was<br />
to put three climbers on the top<br />
of Mt Everest: Rob Hall, Gary<br />
Ball and Peter Hillary. Rob Hall,<br />
the expedition leader knew I<br />
represented a number of radio<br />
stations, so he approached my<br />
company with an intriguing idea:<br />
he wanted to broadcast live, back<br />
to our network of radio stations,<br />
on his way to the top of Mount<br />
Everest via satellite phone. Both<br />
the idea and the technology were<br />
quite innovative at the time. The<br />
challenges were quite difficult, and<br />
I will share some of those at m my<br />
presentation.<br />
What challenges do you think<br />
the optical industry face?<br />
Retail is challenging, with<br />
technology and the shift in the<br />
buying criteria changing. Business<br />
owners will win the customer by<br />
positioning themselves as experts.<br />
Authority marketing is becoming<br />
a real trend and takes business<br />
owners out of the price war<br />
and back into talking solutions.<br />
Optometrists are nicely positioned<br />
to take advantage of this trend.<br />
Tell us briefly about your career<br />
so far?<br />
Some hazy years spent at art<br />
college cumulated in a job with a<br />
graphic design studio and, under<br />
the UK Display Screen Equipment<br />
regulations, a compulsory eye exam,<br />
where I met an optometrist who<br />
owned a small group of independent<br />
practices. This introduction to<br />
the world of optometry and my<br />
subsequently becoming a Federation<br />
of British Dispensing Opticians<br />
(FBDO) qualified DO, fused my<br />
passion for creative design with an<br />
understanding of the needs of an<br />
optometry practice and culminated<br />
in me launching my company<br />
Practice by Design.<br />
Why is practice layout so<br />
important?<br />
Optometry practice design is the<br />
art of creating desire for the visual<br />
solutions you provide; elevating its<br />
value by creating an environment that<br />
engenders a receptive mood. Effective<br />
design involves everything your<br />
patient sees, hears, smells, touches<br />
DRI OCT-1 Triton Series<br />
Swept Source OCT now with OCT Angiography<br />
Essilor<br />
With the demands of the modern world many adults are<br />
living with some kind of eye strain including tired eyes,<br />
blurred vision and dry eye. A recent study showed all<br />
users of digital devices – regardless of age, type of device<br />
or frequency of use - feel the same discomfort, related<br />
to the difficulty of reading small characters and screen<br />
brightness. For younger users, the main discomfort is<br />
screen brightness, while for older users, it is the effort<br />
required to decipher small characters.<br />
See. Discover. Explore.<br />
Feeder vessels in a CNV with GA<br />
as they move through the space you<br />
have created. The sensory cues your<br />
patients absorb reinforce messages on<br />
a deep, unconscious level and the look<br />
and feel of the practice leads them to<br />
form conclusions and expectations<br />
about quality, value and trust in your<br />
practice.<br />
What recent trends are you<br />
seeing in practice design?<br />
The desire to elevate eyewear to<br />
a status akin to jewellery has led<br />
to some stunning practice designs<br />
where the frames really are the<br />
centre of attention, with advances<br />
in lighting allowing designers to<br />
highlight the intricate features of<br />
frames. I am also intrigued by the<br />
movement towards more consumercentric<br />
interiors where the needs<br />
of the patient come first. This has<br />
softened and created a more playful<br />
approach to practice design where<br />
the floor plan brings the optometrists<br />
forward, helping to eliminate the<br />
divide between the retail and clinical<br />
functions, creating an open flow and<br />
atmosphere.<br />
What is a key challenge for<br />
optometry practices?<br />
In the US, blindness ranks among<br />
the top four “worst things that could<br />
happen to you” alongside cancer,<br />
Alzheimer’s disease and HIV/AIDS.<br />
When designing an optometry<br />
practice, it’s important to ensure<br />
the practice creates a reassuring<br />
and welcoming atmosphere to<br />
alleviate stress. In the current optical<br />
marketplace, you have to provide a<br />
great patient experience on the clinical<br />
side and a great retail experience on<br />
the eyewear side. It’s up to you to make<br />
your practice their best choice.<br />
To meet these new visual needs, Essilor has designed a<br />
new category of lenses for a connected life. This all-new<br />
range of ophthalmic lenses provides a correction for each<br />
reading distance required by digital devices, relaxes users’<br />
eyes and protects them against the potential dangers of<br />
blue-violet light.<br />
Meet us on ADONZ stand 3 to discuss the features and<br />
benefits of EyeZen lenses and play the EyeZen challenge to<br />
win fantastic prizes!<br />
Swept Source OCT Angiography<br />
OCT Angiography image taken with a Topcon OCT Triton<br />
Courtesy of Dr. Carl Glittenberg, MD Karl Lansteiner Institute for Retinal Research and Imaging<br />
DRI OCT Triton Plus<br />
Multi-Modal Imaging<br />
The Topcon Swept Source DRI OCT-1 Triton Series 1 features a 1 micron, 1050nm light<br />
source with a scanning speed of 100,000 A Scans/Sec., providing multi-modal fundus<br />
imaging.The DRI OCT-1 Model Triton rapidly penetrates all ocular tissue without being obscured by<br />
media opacity or hemorrhage. See you at AAO Booth 3732.<br />
Color FA FAF OCT-A<br />
1. Not for sale in the US.<br />
First combined anterior and posterior<br />
swept source OCT<br />
Triton<br />
For more information visit, newsgram.topconmedical.com/tritonangexport<br />
DRI OCT-1 Series<br />
Extremely fast scanning speed<br />
100,000 A/Scans second<br />
Retinal Journal 1021r1.indd 1<br />
Swept Source OCT now with OCT Angiography<br />
1050nm invisible wavelengths penetrates<br />
Cataracts and Haemorrhages<br />
10/21/15 12:07 PM<br />
See. Discover. Explore.<br />
Feeder vessels in a CNV with GA<br />
RA:2804<strong>2016</strong>/CS<br />
OCT Angiography image taken with a Topcon OCT Triton<br />
Courtesy OCT of Dr. Angiography Carl Glittenberg, MD image Karl Lansteiner taken Institute with for a Topcon Retinal Research OCT and Triton Imaging<br />
Courtesy of Dr. Carl Glittenberg, MD Karl Lansteiner Institute for Retinal Research and Imaging<br />
The Topcon Swept Source DRI OCT-1 Triton Series 1 features a 1 micron, 1050nm light<br />
source with a scanning speed of 100,000 A Scans/Sec., providing multi-modal fundus<br />
imaging.The DRI OCT-1 Model Triton rapidly penetrates all ocular tissue without being obscured by<br />
media opacity or NZ hemorrhage. ) 0508 See you DEVICE at AAO Booth (338 3732. 423)<br />
sales@device.co.nz<br />
www.device.co.nz<br />
Color FA FAF OCT-A<br />
1. Not for sale in the US.<br />
12 NEW ZEALAND OPTICS <strong>Sep</strong>tember <strong>2016</strong><br />
For more information visit, newsgram.topconmedical.com/tritonangexport