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SPECIAL FEATURE: VISIONZ <strong>2016</strong><br />

MIKE BRUNEL,<br />

CONSULTANT AND AUTHOR<br />

ELAINE SILK,<br />

PRACTICE BY DESIGN<br />

Tell us briefly about your<br />

career?<br />

I left New Zealand to play rugby<br />

in Australia in my teens, got into<br />

sales, then travelled to Europe, like<br />

most Kiwis do, for a few years.<br />

I arrived back in New Zealand<br />

and applied for a position at the<br />

local radio station selling radio<br />

ads. I loved it. After managing<br />

numerous radio sales teams, I<br />

then co-founded NRS Media, a<br />

successful media consultancy<br />

company. Over the last 20<br />

years we have established six<br />

international offices in Sydney,<br />

London, Atlanta, Toronto,<br />

Cape Town and Bogota. With<br />

staff close to 200 people, our<br />

products and services are sold<br />

in 32 countries, in 11 languages<br />

and we have sales in excess of<br />

$300 million a year. We sold the<br />

company to staff and a private<br />

equity company in 2015.<br />

What’s your favourite<br />

campaign and why?<br />

I was awarded a prestigious<br />

media award for raising money<br />

to fund an expedition to Mt<br />

Everest. The campaign itself was<br />

to put three climbers on the top<br />

of Mt Everest: Rob Hall, Gary<br />

Ball and Peter Hillary. Rob Hall,<br />

the expedition leader knew I<br />

represented a number of radio<br />

stations, so he approached my<br />

company with an intriguing idea:<br />

he wanted to broadcast live, back<br />

to our network of radio stations,<br />

on his way to the top of Mount<br />

Everest via satellite phone. Both<br />

the idea and the technology were<br />

quite innovative at the time. The<br />

challenges were quite difficult, and<br />

I will share some of those at m my<br />

presentation.<br />

What challenges do you think<br />

the optical industry face?<br />

Retail is challenging, with<br />

technology and the shift in the<br />

buying criteria changing. Business<br />

owners will win the customer by<br />

positioning themselves as experts.<br />

Authority marketing is becoming<br />

a real trend and takes business<br />

owners out of the price war<br />

and back into talking solutions.<br />

Optometrists are nicely positioned<br />

to take advantage of this trend.<br />

Tell us briefly about your career<br />

so far?<br />

Some hazy years spent at art<br />

college cumulated in a job with a<br />

graphic design studio and, under<br />

the UK Display Screen Equipment<br />

regulations, a compulsory eye exam,<br />

where I met an optometrist who<br />

owned a small group of independent<br />

practices. This introduction to<br />

the world of optometry and my<br />

subsequently becoming a Federation<br />

of British Dispensing Opticians<br />

(FBDO) qualified DO, fused my<br />

passion for creative design with an<br />

understanding of the needs of an<br />

optometry practice and culminated<br />

in me launching my company<br />

Practice by Design.<br />

Why is practice layout so<br />

important?<br />

Optometry practice design is the<br />

art of creating desire for the visual<br />

solutions you provide; elevating its<br />

value by creating an environment that<br />

engenders a receptive mood. Effective<br />

design involves everything your<br />

patient sees, hears, smells, touches<br />

DRI OCT-1 Triton Series<br />

Swept Source OCT now with OCT Angiography<br />

Essilor<br />

With the demands of the modern world many adults are<br />

living with some kind of eye strain including tired eyes,<br />

blurred vision and dry eye. A recent study showed all<br />

users of digital devices – regardless of age, type of device<br />

or frequency of use - feel the same discomfort, related<br />

to the difficulty of reading small characters and screen<br />

brightness. For younger users, the main discomfort is<br />

screen brightness, while for older users, it is the effort<br />

required to decipher small characters.<br />

See. Discover. Explore.<br />

Feeder vessels in a CNV with GA<br />

as they move through the space you<br />

have created. The sensory cues your<br />

patients absorb reinforce messages on<br />

a deep, unconscious level and the look<br />

and feel of the practice leads them to<br />

form conclusions and expectations<br />

about quality, value and trust in your<br />

practice.<br />

What recent trends are you<br />

seeing in practice design?<br />

The desire to elevate eyewear to<br />

a status akin to jewellery has led<br />

to some stunning practice designs<br />

where the frames really are the<br />

centre of attention, with advances<br />

in lighting allowing designers to<br />

highlight the intricate features of<br />

frames. I am also intrigued by the<br />

movement towards more consumercentric<br />

interiors where the needs<br />

of the patient come first. This has<br />

softened and created a more playful<br />

approach to practice design where<br />

the floor plan brings the optometrists<br />

forward, helping to eliminate the<br />

divide between the retail and clinical<br />

functions, creating an open flow and<br />

atmosphere.<br />

What is a key challenge for<br />

optometry practices?<br />

In the US, blindness ranks among<br />

the top four “worst things that could<br />

happen to you” alongside cancer,<br />

Alzheimer’s disease and HIV/AIDS.<br />

When designing an optometry<br />

practice, it’s important to ensure<br />

the practice creates a reassuring<br />

and welcoming atmosphere to<br />

alleviate stress. In the current optical<br />

marketplace, you have to provide a<br />

great patient experience on the clinical<br />

side and a great retail experience on<br />

the eyewear side. It’s up to you to make<br />

your practice their best choice.<br />

To meet these new visual needs, Essilor has designed a<br />

new category of lenses for a connected life. This all-new<br />

range of ophthalmic lenses provides a correction for each<br />

reading distance required by digital devices, relaxes users’<br />

eyes and protects them against the potential dangers of<br />

blue-violet light.<br />

Meet us on ADONZ stand 3 to discuss the features and<br />

benefits of EyeZen lenses and play the EyeZen challenge to<br />

win fantastic prizes!<br />

Swept Source OCT Angiography<br />

OCT Angiography image taken with a Topcon OCT Triton<br />

Courtesy of Dr. Carl Glittenberg, MD Karl Lansteiner Institute for Retinal Research and Imaging<br />

DRI OCT Triton Plus<br />

Multi-Modal Imaging<br />

The Topcon Swept Source DRI OCT-1 Triton Series 1 features a 1 micron, 1050nm light<br />

source with a scanning speed of 100,000 A Scans/Sec., providing multi-modal fundus<br />

imaging.The DRI OCT-1 Model Triton rapidly penetrates all ocular tissue without being obscured by<br />

media opacity or hemorrhage. See you at AAO Booth 3732.<br />

Color FA FAF OCT-A<br />

1. Not for sale in the US.<br />

First combined anterior and posterior<br />

swept source OCT<br />

Triton<br />

For more information visit, newsgram.topconmedical.com/tritonangexport<br />

DRI OCT-1 Series<br />

Extremely fast scanning speed<br />

100,000 A/Scans second<br />

Retinal Journal 1021r1.indd 1<br />

Swept Source OCT now with OCT Angiography<br />

1050nm invisible wavelengths penetrates<br />

Cataracts and Haemorrhages<br />

10/21/15 12:07 PM<br />

See. Discover. Explore.<br />

Feeder vessels in a CNV with GA<br />

RA:2804<strong>2016</strong>/CS<br />

OCT Angiography image taken with a Topcon OCT Triton<br />

Courtesy OCT of Dr. Angiography Carl Glittenberg, MD image Karl Lansteiner taken Institute with for a Topcon Retinal Research OCT and Triton Imaging<br />

Courtesy of Dr. Carl Glittenberg, MD Karl Lansteiner Institute for Retinal Research and Imaging<br />

The Topcon Swept Source DRI OCT-1 Triton Series 1 features a 1 micron, 1050nm light<br />

source with a scanning speed of 100,000 A Scans/Sec., providing multi-modal fundus<br />

imaging.The DRI OCT-1 Model Triton rapidly penetrates all ocular tissue without being obscured by<br />

media opacity or NZ hemorrhage. ) 0508 See you DEVICE at AAO Booth (338 3732. 423)<br />

sales@device.co.nz<br />

www.device.co.nz<br />

Color FA FAF OCT-A<br />

1. Not for sale in the US.<br />

12 NEW ZEALAND OPTICS <strong>Sep</strong>tember <strong>2016</strong><br />

For more information visit, newsgram.topconmedical.com/tritonangexport

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