rosewater ranch

Future Recommendation
To: Rosewater Ranch Staff
Elizabeth Peterson
Comprehensive Program Plan
From: Elizabeth Peterson, CEO
CC:
Date: 5/8/2018
Subject: Survey Results of the Wilson/Hope Wedding
Dear Staff,
First of all, let me start by telling you what valued members of the Rosewater Ranch family you all are. I
am continually impressed with your hard work and creativity that goes into each and every one of our
events.
I have compiled the results of the surveys that I sent to Sheri and Jonathan Hope as well as to their
parents and would like to share with you their responses below.
We consistently had the highest marks when it came to the quality of their event. They were extremely
pleased with our creativity and professionalism and felt the day went very well overall.
The did have just a few suggestions that I feel would benefit us in implementing. They are as follows:
1. More signage on the way to the event. Since we are located in a very rural location, we could put
additional signs leading guests to our ranch after the guest turn off of I-35 onto Hwy 80, just to
assure them that they are heading in the right direction.
2. Provide a “play area or craft area” for the children who attend the event and have a staff member
responsible for entertaining the children while the adults visit and dance. I highly doubt that we
would ever host an event where there are a lot of children in attendance, but this would be a nice
service to offer to children who are over 4 years old.
3. Install additional lighting leading to the exit of the ranch. Although we all know the lay of the
land, I agree that additional lighting would be an asset to our guest to help guide them out of
the ranch gates.
Overall, the Wilsons and the Hopes could not say enough nice things about our staff and our services,
and that is a direct reflection of you. Thank you for being such a great staff!
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