Anthem Blue Cross Blue Shield PPO Plan - Teamworks at Home ...
Anthem Blue Cross Blue Shield PPO Plan - Teamworks at Home ...
Anthem Blue Cross Blue Shield PPO Plan - Teamworks at Home ...
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Contacts<br />
Questions about the <strong>Anthem</strong> BCBS<br />
<strong>PPO</strong> <strong>Plan</strong><br />
Customer Service telephone number Claims administr<strong>at</strong>or: 1-866-418-7749<br />
The claims administr<strong>at</strong>or’s Customer Service staf is available to answer your<br />
questions about coverage and direct your calls for preadmission and emergency<br />
admission notifc<strong>at</strong>ion�<br />
Monday – Friday: 7:00 a�m� – 7:00 p�m� Central Time<br />
<strong>Anthem</strong> <strong>Blue</strong> <strong>Cross</strong> <strong>Blue</strong> <strong>Shield</strong> website anthem�com<br />
Use this website to loc<strong>at</strong>e providers who particip<strong>at</strong>e with <strong>Blue</strong> <strong>Cross</strong> and<br />
<strong>Blue</strong> <strong>Shield</strong> plans n<strong>at</strong>ionwide, check out claim inform<strong>at</strong>ion and health programs,<br />
or email Customer Service�<br />
Inform<strong>at</strong>ion about premiums for<br />
the <strong>Anthem</strong> BCBS <strong>PPO</strong> <strong>Plan</strong><br />
Coverage while traveling<br />
phone number<br />
Medical and behavioral health claims<br />
administr<strong>at</strong>or’s mailing address<br />
Inform<strong>at</strong>ion about the prescription<br />
drug beneft<br />
Check your enrollment m<strong>at</strong>erials, or go to <strong>Teamworks</strong>�<br />
1-800-810-BLUE (2583)<br />
Use this number to loc<strong>at</strong>e <strong>Blue</strong>Card <strong>PPO</strong> providers n<strong>at</strong>ionwide�<br />
For the highest level of benefts, you must use a <strong>Blue</strong>Card <strong>PPO</strong> provider�<br />
Claims review requests and written inquiries may be mailed to the address below:<br />
<strong>Anthem</strong> <strong>Blue</strong> <strong>Cross</strong> <strong>Blue</strong> <strong>Shield</strong><br />
PO Box 37010<br />
Louisville, KY 40233<br />
Prior authoriz<strong>at</strong>ion requests should be mailed to the following address:<br />
<strong>Anthem</strong> UM Services, Inc�<br />
PO Box 7101<br />
Indianapolis, IN 46207<br />
CVS Caremark<br />
1-800-772-2301<br />
caremark�com<br />
Note: When accessing prescription drug benefts, you must use your<br />
CVS Caremark ID card.<br />
24/7 NurseLine 1-866-220-4849<br />
Members can receive one-on-one counseling with experienced <strong>Anthem</strong> nurses�<br />
Inform<strong>at</strong>ion about mental health<br />
or substance abuse<br />
<strong>Anthem</strong> BCBS Behavioral Health<br />
1-866-621-0554<br />
Employee Assistance Consulting<br />
1-888-327-0027<br />
For TDD access for persons with hearing impairments, please call 1-877-411-0826�<br />
<strong>Anthem</strong> <strong>Blue</strong> <strong>Cross</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>PPO</strong> <strong>Plan</strong> 1
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