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EDITOR’S PAGE DOLLAR DYNAMICS Canada’s low dollar typically bodes well for our economy. But as challenges continue to mount and trade wars escalate, it’s clear myriad factors come into play in keeping our economy and industries vibrant (see Hospitality Market Report, p. 18). In recent years, the impact of business travel on the hotel industry has grown significantly, fuelling job creation, increased tax revenue and increased sales for hotels. Now, according to a recent report by the Global Business Travel Association (GBTA) called the Economic Impact of Canadian Business Travel, we learn that for every dollar spent on business travel or meeting operations, $1.12 is returned to the national GDP. There’s a wealth of interesting stats gleaned from the report. Firstly, the number of business trips taken in Canada closely mirrors the population of Canada itself — 35.1 million journeys in 2016 alone. That’s a 5.7-per-cent increase from the previous year. With nine out of 10 of those trips taken domestically, travel has clearly become part of our everyday lives. On average, Canadians spend $839 per trip, with the total economic impact of the average business trip pegged at $939 per traveller, which goes back into the Canadian economy. The report also shows total expenditures in Canada in 2016 were $35.8 billion, for an overall economic impact of $40.1 billion (domestic travel, inbound international travel and meetings operations are all part of that figure). Of the 31.8 million domestic jaunts, most travellers (almost 15 per cent) came from the professional, scientific and technical industries. Not surprisingly, U.S. travellers comprise the largest share (70 per cent) of international inbound-business volume. Almost $4 billion in goods and services — or 14 per cent of total business travel for the year — was spent by international travellers. In the five years prior to 2016, there has been a solid spike in the number of travellers from Asia and Latin America. And, with recent trade strife between the U.S. and Canada, it’s expected international growth will continue. The study also shows nearly two-thirds of travel activity occurs in Ontario and Quebec, with the top-five business traveller destinations — Toronto, Montreal, Edmonton, Ottawa and Vancouver — accounting for more than a third of travel volume and almost half of countrywide spending. Meetings and conventions constitute 37 per cent of overall travel, which indirectly impacts transportation, accommodations and food. Conventions bring with them added economic benefits as money is spent on venues, audio visual, registration fees and other tangential industries. This type of travel surpassed $6 billion in operations expenditures in 2016, growing 14 per cent from the year prior. FOLLOW US: ROSANNA CAIRA Editor and Publisher rcaira@kostuchmedia.com ADVISORY BOARD David McMillan, AXIS HOSPITALITY INTERNATIONAL; Bill Stone, CBRE HOTELS; David Larone, CBRE HOTELS; Anthony Cohen, CRESCENT HOTELS — GLOBAL EDGE INVEST- MENTS; Charles Suddaby, CUSHMAN & WAKEFIELD LTD. — HOSPITALITY & GAMING GROUP; Christiane Germain, GROUPE GERMAIN HOSPITALITE; Michael Haywood, THE HAYWOOD GROUP; Lyle Hall; Ryan Murray, THE PILLAR + POST HOTEL; Geoffrey Allan, PROJECT CAPITAL MANAGEMENT HOTELS; Stephen Renard, RENARD INTERNATIONAL HOSPITAL- ITY & SEARCH CONSULTANTS; Anne Larcade, SEQUEL HOTELS & RESORTS ROSANNA CAIRA | AMY BOSTOCK | DANIELLE SCHALK | JORDAN MAXWELL | DEREK RAE | COURTNEY JENKINS | JHANELLE PORTER | CHERYLL SAN JUAN | MARIA FAMA VIECILI | ELENA OSINA | WENDY GILCHRIST | DANIELA PRICOIU | CIRCULATION | EDITOR & PUBLISHER rcaira@kostuchmedia.com MANAGING EDITOR abostock@kostuchmedia.com ASSOCIATE EDITOR dschalk@kostuchmedia.com SPECIAL PROJECTS EDITOR jmaxwell@kostuchmedia.com MULTIMEDIA MANAGER drae@kostuchmedia.com DESIGN cjenkins@kostuchmedia.com SOCIAL MEDIA/EVENTS CO-ORDINATOR jporter@kostuchmedia.com ACCOUNT MANAGER csanjuan@kostuchmedia.com ACCOUNT MANAGER mviecili@kostuchmedia.com ACCOUNT MANAGER eosina@kostuchmedia.com SENIOR ACCOUNT MANAGER wgilchrist@kostuchmedia.com CONTROLLER dpricoiu@kostuchmedia.com PUBLICATION PARTNERS kml@publicationpartners.com (905) 509-3511 HOTELIER is published eight times a year by Kostuch Media Ltd., 23 Lesmill Rd., Suite 404, Toronto, Ont., M3B 3P6, (416) 447-0888, Fax (416) 447-5333. All rights reserved. Subscription rates: Canada: $25 per year, single issue $4, U.S.A.: $30 per year; all other countries $40 per year. Canadian Publication Mail Product Sales Agreement #40063470. Member of Canadian Circulations Audit Board, the American Business Media and Magazines Canada. We acknowledge the financial support of the Government of Canada through the Canadian Periodical Fund for our publishing activities. Printed in Canada on recycled stock. Return mail to: Kostuch Media Ltd., 23 Lesmill Rd., Suite 404, Toronto, Ont., M3B 3P6. Member of CCAB, a Division of BPA International. We acknowledge the financial support of the Government of Canada, through the Canadian Periodical Fund (CPF) of the Department of Canadian Heritage. For daily news and announcements: @hoteliermag on Twitter Hotelier magazine on Facebook and @hoteliermag on Instagram 2 SEPTEMBER 2018 HOTELIER hoteliermagazine.com PHOTOGRAPHY BY NICK WONG, LOCATION PROVIDED BY VIA CIBO
Checking In THE LATEST INDUSTRY NEWS FOR HOTEL EXECUTIVES FROM CANADA AND AROUND THE WORLD ISTOCK.COM/RYLANDZWEIFEL; ISTOCK.COM/GUSTAVOFRAZAO (CANNABIS SEARCH BAR) With cannabis legalization scheduled to take effect October 17, hospitality groups and lodging operators are putting their heads together to discuss different strategies for coping with the new law. At a time when there are no federal regulations in place for edibles or cannabis-infused products, and as operators see alcohol sales decline, there’s growing fear that companies could be subjected to heavy fines for any gaps in communication with employees and patrons, says Tony Elenis, president and CEO of the Mississauga, Ont.-based Ontario Restaurant Hotel and Motel Association (ORHMA). “There are many [operators] that have uncertainties in the workplace about the new law,” says Elenis. “Communication will be imperative, especially when companies hire employees. There are some grey [areas] in terms of worker’s rights. [Conversely for tourists], if you have smoking rooms in hotels and allow tobacco smoking, you might allow marijuana in those rooms as well. There’s an THE WAITING GAME How cannabis legalization will impact the Canadian hotel industry BY JORDAN MAXWELL opportunity here for many hotels to boost their revenues through tourism.” In P.E.I., the provincial government will allow tourists and visitors to smoke in hotel rooms, bed-and-breakfasts and motels. With more than a million tourists visiting the island each year, the province relies heavily on travellers to boost its economy. The province is also discussing opening weed-centred hotels. That said, not everyone is taking that approach. “It’s for an operator to decide,” says Elenis. “Second-hand smoke is still a concern for most hotels. Some are looking at it like they don’t want complications, while others are looking at it as an opportunity to boost revenues by adding new concepts or events around marijuana.” Independent-business owners and cannabis enthusiasts might look to book quality hotel spaces for weedcentred retreats, giving operators more opportunities for bookings year-round. According to CTV News, Sari Starr, a marijuana advocate from Orangeville, Ont. will be hosting an adult-only, weed-focused Canabliss retreat — a five-day celebration of the herb’s history and culture — that will take place at the Hockey Valley Resort in Mono, Ont. this month. But the question remains: what duty of care does a hotel owe a cannabis consumer? While recreational pot use will soon be legalized, the federal government has confirmed it expects to have rules in place for cannabisinfused products no later than July 2019. How hospitality groups manage that will depend on education and regulatory guidelines from the government, says Elenis. “We need very specific, clear instructions from government about what employers need to do. How do you identify someone smoking cannabis versus another kind of drug?” he says. “In any business, you need to stand up and ensure the legal rights around what they can and cannot do to manage employees and patrons. We have to ensure there are policies in place to guide the employees.” GETTING EDUCATED In what could be a helpful resource for hospitality groups and operators, a Charlottetown, P.E.I.-based firm is offering online-training course for general workforce education about cannabis. The course includes five to 10-minute videos on identifying safety hazards, workplace responsibilities, best practices and reasonable suspicion. hoteliermagazine.com SEPTEMBER 2018 HOTELIER 3
Page 1 and 2: T H E M A G A Z I N E F O R H O T E
Page 3: Volume 30, Number 6 | September 201
Page 8 and 9: InBrief Two Canadian hotel properti
Page 10 and 11: SUPPLY & DEMAND Avendra Supplier Sh
Page 12 and 13: Roz Winegrad and Sandy Prong enjoy
Page 14: ADVERTORIAL
Page 17 and 18: Q&A Q Rosanna Caira: What led you t
Page 19 and 20: Reimagining The Guest Experience. H
Page 21 and 22: FYING BY MICHAEL HAYWOOD MICHAL BED
Page 23 and 24: INNOVATIVE DAIRY SOLUTIONS FOR YOUR
Page 25 and 26: Wish there was one place you could
Page 27 and 28: EXHIBIT 3 PERCENTAGE CHANGE IN SUPP
Page 29 and 30: a nine-per-cent advance. RevPAR in
Page 31 and 32: Madison, WI Now Is The Time To Inve
Page 33 and 34: cent of total national rooms supply
Page 35 and 36: When we set out to give guests a be
Page 37 and 38: sive, the overall market ADR for 20
Page 39 and 40: growth is expected to moderate at t
Page 41 and 42: THE 2018 DESIGN AWARDS MAXIME BROUI
Page 43 and 44: INTRODUCING OUR BRAND NEW HOTELS 95
Page 45 and 46: New design studio & branding Expand
Page 47 and 48: 200+ ROOMS - RESTAURANT/BAR DESIGN
Page 49 and 50: TRENDS BY DANIELLE SCHALK DESIGNER
Page 51 and 52: holistic solution,” says Bocken.
Page 53 and 54: GOING MODULAR Vancouver-based Chil
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SEGMENT REPORT Living Unscripted Ca
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“More established guests may look
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OPERATIONS MOVING TARGET For today
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Way to go Congratulations to Johann
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F&B CROWD PLEASERS Banquet and cate
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properties. For example, The Westin
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EQUIPMENT HOSPITALITY IQ How smart
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CANADIAN HOSPITALITY FOUNDATION 201
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Your focus on linen quality has nev
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HT0918

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