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66 / BUSINESS / Book review<br />

“When you<br />

facilitate personal<br />

disruption, you<br />

build an A-Team”<br />

As every coach knows, you don’t win<br />

unless your team does. The same goes<br />

for business. In her latest book, Whitney<br />

Johnson reveals that it’s all about<br />

helping people up the learning curve.<br />

How to hire<br />

Go for potential rather than proficiency.<br />

“We are so harried, we hire someone who<br />

knows how to do the job today − rather<br />

than hire someone who might grow in the<br />

role over the course of many tomorrows,”<br />

writes Johnson. Teams need novices as well<br />

as experts: “Sometimes the best ideas emerge<br />

from not knowing the conventions.”<br />

Learning & growth<br />

For a motivated and engaged team, “personal<br />

disruption” through individual learning is key.<br />

“A manager is a bit like a parent. You push<br />

your charges into uncomfortable situations<br />

and are willing to see them fail to help them<br />

grow,” writes Johnson. The challenge is to<br />

manage, “The movement of people from one<br />

learning curve to the next”. A strong team<br />

includes employees in different developmental<br />

phases.<br />

The sweet spot<br />

“The steep part of the curve is where people<br />

perform proactively. Where they think<br />

creatively. Where they innovate... Ideally, 70<br />

percent of your team will be in this sweet<br />

spot,” writes Johnson. The numbers back this<br />

up: “When challenged, 67 percent of people<br />

will demonstrate above-average creativity.”<br />

About the book<br />

With business anecdotes<br />

and real-life examples<br />

to end-of-chapter<br />

summaries and specific<br />

strategies, Build an<br />

A-Team highlights<br />

the importance of<br />

continuous learning for<br />

all members of a team.<br />

Build an A-Team<br />

Play to Their Strengths<br />

and Lead Them Up the<br />

Learning Curve<br />

Author<br />

Whitney Johnson<br />

Publisher<br />

Harvard Business Review Press<br />

Bio<br />

Whitney Johnson is an expert on<br />

disruptive innovation and personal<br />

disruption, with over 20 years of<br />

experience in coaching, investing<br />

and consulting. She is also a regular<br />

contributor to the Harvard Business<br />

Review.<br />

Pages<br />

208<br />

Summary<br />

Central to this book is the idea<br />

that better morale and higher<br />

performance happen through<br />

learning. Invest in growing your team<br />

in terms of skills and challenges,<br />

stimulating each individual’s<br />

personal career journey, and your<br />

team will grow the company. And<br />

that, as Whitney Johnson shows, is<br />

the basis of an A-Team.<br />

text: Annemarie Hoeve

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