Where did you grow up and get your education?
I grew up and graduated from Cabot, and attended UCA.
What brought you to Faulkner County?
College and my husband brought me here.
How did you end up in this business?
I’ve always worked in the customer service industry in
some way, working at department stores while in high
school and college. I began working in the Mortgage
Servicing industry in 1985, and moved to the Mortgage
Origination side a few years later. I started out processing
and closing, and later became an underwriter and now
do loan origination.
What do you love most about working/living here?
Faulkner County and the communities inside it have a lot
of service organizations. I love seeing people help people.
I love helping people in a place I call HOME.
To what do you attribute your success?
Customer service and the ability to listen to people and
try to discern what they need. Also being available when
they need me. I have a good knowledge of the industry
guidelines, but I’m always open to learn more.
How are you involved in your community?
I am a member of Bethlehem Baptist Church, where I
serve as a Deacon’s wife and the church treasurer. I am
a member of Conway Regional Women’s Council and
serve on the Dazzle Daze Committee.
Tell us about your family.
I am married to Allen Bristol, and just celebrated our
34th anniversary. We have two adult sons (Bryan and
Brandon) who both work and live out of state.
Bank of England Mortgage
Sales Manager/Loan Officer
We aren’t in the business
to tell people no — we want
to help people if we can.
What does the future hold for you here?
Faulkner County is my home and I hope to continue to
serve for many years to come. People come to Faulkner
County for its colleges and stay.
Any advice for someone just starting out?
If you are starting out in the mortgage business, stay tuned
into the changes. Be willing to learn, and ask lots of questions.
Develop personal relationships with your business
partners. With any business, seek the advice of others
before you. Strive for wisdom and be honest. Be willing
to go deep in the guidelines and research for the customer.
There is usually a loan out there for most everyone, if the
Loan Officer and customer are willing to work hard for it.
Remember we aren’t in the business to tell people no —
we want to help people if we can.