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CONTACT Magazine (Vol.18 No.3 – December 2018)

The third issue of the rebranded CONTACT Magazine — with a brand new editorial and design direction — produced by MEP Publishers for the Trinidad & Tobago Chamber of Industry & Commerce

The third issue of the rebranded CONTACT Magazine — with a brand new editorial and design direction — produced by MEP Publishers for the Trinidad & Tobago Chamber of Industry & Commerce

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vertical integration by buying fruit<br />

from local farmers and converting it<br />

into frozen orange and grapefruit juice<br />

concentrate for use throughout the<br />

year.<br />

The export team<br />

Today, SM Jaleel’s Caribbean sales export<br />

team is led by Clint Villafana, Vice<br />

President of Export Sales (Caribbean and<br />

Third Party). It includes Amir Hosein and<br />

Aaron Logie. At an extra-regional level,<br />

Brian Erdelyi (Chief Revenue Officer,<br />

based in Canada) leads a team supported<br />

by Suneeta Hosein and Michelle Grant.<br />

The team is focused on the company’s<br />

continued growth and market expansion.<br />

In an interview, Clint Villafana<br />

confirmed that working with his team<br />

has been a very rewarding experience.<br />

They were instrumental in the growth<br />

of the department, and in the expansion<br />

of the company’s footprint into more<br />

new markets in recent years, such as<br />

Ghana, Puerto Rico, Holland, Bonaire,<br />

Belize, and Aruba. “They have been key<br />

in the expansion of our existing SMJ<br />

portfolio within existing markets, and<br />

increasing overall market share for the<br />

company’s brands.”<br />

Part of SM Jaleel’s success is<br />

surely due to the judicious selection<br />

of export models and products,<br />

based on careful market research. A<br />

franchise agreement? A new affiliate<br />

or subsidiary? Exclusive agreement<br />

with an experienced distributor?<br />

Outsourced production? The decision,<br />

Villafana explained, depends partly on<br />

the size of the country and its distance<br />

from Trinidad, which will affect<br />

shipping costs. “We perform a value<br />

chain analysis to determine the best<br />

approach.”<br />

Local costs matter too. “Markets<br />

have different duty structures,” Villafana<br />

pointed out, “and as such can make<br />

our products uncompetitive due to<br />

price sensitivity. To address this in the<br />

Organisation of Eastern Caribbean States<br />

(OECS), many years ago we introduced<br />

a production facility in St Lucia, which<br />

allows us to benefit from a lower duty<br />

structure since we are selling from a Less<br />

Developed Country (LDC).”<br />

Villafana continued: “Markets<br />

have different regulatory requirements<br />

in terms of labels and ingredients, so<br />

in entering markets we have had to<br />

work closely with our Research and<br />

Development team to customise some<br />

of our existing brands to meet these<br />

requirements.”<br />

SM Jaleel makes good use of the<br />

Caricom free trade agreement, and is<br />

now expanding into Costa Rica, where<br />

Michelle Grant, Finance and Operations<br />

Manager, SMJ Procurement and<br />

Marketing, Inc<br />

Brian Erdelyi, Chief Revenue Officer, SM<br />

Jaleel<br />

From left to right: Export Managers Aaron Logie and Amir Hosein; Suneeta Hosein, Manager, Centralised Planning Unit;<br />

Clint Villafana, Vice President, Export (Caribbean and Third Party)<br />

www.chamber.org.tt/contact-magazine 11<br />

Trinidad and Tobago Chamber<br />

of Industry and Commerce

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