CONTACT Magazine (Vol.18 No.3 – December 2018)
The third issue of the rebranded CONTACT Magazine — with a brand new editorial and design direction — produced by MEP Publishers for the Trinidad & Tobago Chamber of Industry & Commerce
The third issue of the rebranded CONTACT Magazine — with a brand new editorial and design direction — produced by MEP Publishers for the Trinidad & Tobago Chamber of Industry & Commerce
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Trinidad Tissues: use the trade support<br />
agencies<br />
Trinidad Tissues Limited (TTL) first exported paper products to<br />
Cuba in 2014, using a local broker. In preparation for their first<br />
visit in 2015, they met with the Cuban Ambassador, which was<br />
crucial to gaining approvals and market entry.<br />
TTL’s CEO, Kevin Marcilliat, also credits exporTT’s Trade<br />
Facilitation Office in Cuba for helping the company to gain<br />
direct entry by arranging documents and registrations.<br />
TTL offers bilingual customer service, which has been a<br />
tremendous asset in trading with Cuba. Eventually it formed<br />
a partnership with a small paper manufacturing plant, and<br />
started shipping semi-finished products in 2016.<br />
Sallyann Rampat, Director of Sales & Marketing, says:<br />
“Since then we have doubled sales to Cuba year over year.<br />
We have also exhibited annually at FIHAV (the Havana<br />
international trade fair) since 2015, in order to maintain<br />
market visibility, and we have built excellent relationships<br />
with the main agencies in Havana.”<br />
TTL now exports to over 25 countries in the Caribbean,<br />
Central and South America. Export sales have tripled in the<br />
past five years, and now account for 50% of revenue. Rampat<br />
urges exporters to Cuba: “Invest in bilingual ‘hunters’ and<br />
have patience. While payments may be challenging, you will<br />
get paid.”<br />
“Invest in bilingual<br />
‘hunters’ and have<br />
patience”<br />
The Cuban ambassador to Trinidad and Tobago<br />
receives a donation for hurricane relief from Sallyann<br />
Rampat, Director, Sales and Marketing, and Kevin<br />
Marcilliat, CEO of Trinidad Tissues<br />
courtesy trinidad tissues<br />
www.chamber.org.tt/contact-magazine 41<br />
Trinidad and Tobago Chamber<br />
of Industry and Commerce