The Garage 289

The 

Supporting the Independent Garage and MOT sector 

OPINION 

A LOVE 

FOR CARS 

OR JUST A 

CAREER? 

Issue 289 

February 2019 

The Garage talks to Stuart James, Director of the IGA 

about the decline of future automotive technicians 

Focus on batteries . . . 

IT’S A HARD KNOCK LIFE 

. . . FOR BATTERIES 

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1 Front.indd 1 06/02/2019 15:09

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Premier Diagnostics.indd 1 04/02/2019 09:37

WELCOME 


Today’s customer 

expectations 

are high... 


Issue 289 

February 2019 

Hello 

Welcome to this issue of The Garage. 

Welcome to this issue of The Garage 

THERE’S definitely a case for seeing 

a car’s battery as being THE unsung 

hero: It’s completely ignored, and 

sometimes even forgotten about, until 

it decides to call it a day. And we 

all know what happens next: Driver puts key 

in the ignition, turns the key, and… nothing. 

Then, of course, a motorist thinks about 

the battery, but by then they’re late for work, 

or getting their children to school, or catching 

a train – well, you get my drift. 

There’s no getting away from just how 

much more work a battery does today, compared 

with that in a car 20 years ago. There’s 

clearly more electronic wizardry controlling 

the engine management system, the steering, 

any number of safety systems, not to mention 

all those entertainment features today’s 

drivers and passengers evidently require. 

But let’s go back to replacing the battery. 

These days it’s vital – particularly with stop/ 

start systems, to fit the correct type, but as 

we know, changing a battery isn’t as quick as 

it used to be. And, in some cases, you have to 

find where it’s located, as putting the battery 

in the engine bay is becoming very much a 

thing of the past. 

This issue also takes a look at exhausts – 

Contact us 

Editorial 

Specialist Writers 

Richard Barnett 

Design & Layout 

Lizzie Colbert 

lizzie.colbert@ppmedia.co.uk 

Production 

Mark Blacker 

mark.blacker@ppmedia.co.uk 

Advertising 

Stuart Woolley 

stuart.woolley@ppmedia.co.uk 

Our Address: 

Editorial, Production and 

Advertising address: 

Partnership Publishing Limited 

Bridge Road, Wellington 

Telford, Shropshire 

TF1 1RY 

Telephone: 

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Fax - 01952 522567 

Website: 

www.garageandmot.com 

the management systems and the emissions 

systems that control just how much gas (and 

of course how many pollutants) – and just 

how this sector is advancing technically. And 

while there’s no denying those advances, today’s 

workshops cannot give this segment a 

miss, because doing so hands work back to 

the main dealer network. 

Things have moved on since the introduction 

of catalytic convertors and diesel particulate 

filters, and they provide good regular 

income, especially come replacement time. 

But so too can exhaust system replacements, 

because while they last longer than they used 

to, they can be damaged or suffer from the 

damp build-up resulting from too many 

short journeys. 

So there we have it – two market sectors 

still bringing in good regular work, - and 

profitably too. 

All the best! 

Richard Barnett, features’ editor 

PS. If you agree, disagree or have anything to 

add to our comments please email: 

stuart.woolley@ppmedia.co.uk 



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3 Comment.indd 1 04/02/2019 09:44

CONTENTS 

Heater 

Resistors 

138 

Part Numbers 

170,000 

Applications Online 

4,600,000 

Vehicles on the Road 

Inside 

A look at what’s inside issue 289 

News 

06. Morris Lubricants celebrating 150 years of talent 

08. Automechanika Birmingham 2019 

10. Plastic Omnium and HELLA enter into strategic partnership 

11. ELTA Blog - VXPRO Lambda Sensors 

12. Progress Recruitment warns garages 2019 is set to be 

an employee’s market 

13. PowerFlex Bushes reveals new Audi A2 uprated 

polyurethane suspension bushes 

14. Melksham Motor Spares raise £17,500 for charity 

15. The Buggy is back - and now it’s electric 

Opinion 

24. A view from the top 

Bill Fennell, Chief Ombudsman and MD at The Motor 

Ombudsman, takes a look at what we can expect for the year 

ahead 

Focus 

34. It’s a hard knock life... for batteries 

Batteries have got to be robust and hardy to cope with the 

demands from a car, The Garage’s Richard Barnett looks at 

just how hard their life can be 

People 

38. People stories and movements from around your 

industry... Scania (GB) Strengthen its fleet sales team with the 

appointment of Simon Gray. Garage Techman, appoint Gavin 

Sparks to the role of Business Development Manager and 

Dr Stephan Wöllenstein joins the Management Board of VW 

Your data 

The Garage magazine has been published by Partnership Publishing for over 20 years. It is produced 

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Your data and privacy is important to us. We would never give this information away or sell it onto 

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However, if you wish to stop receiving The Garage and would like us to erase all of your information 

from our databases then email your name, company and address to admin@ppmedia.co.uk 

elta.co.uk 

01675 466 999 

Every care is taken over the accuracy of material in The Garage and MOT Professional but the publishers cannot be held responsible for any errors or omissions. 

Views and opinions of contributors to The Garage and MOT Professional are not necessarily those of the publishers who cannot accept responsibility for such contributions. 

Letters and articles may be submitted and should be sent to the editor at the address opposite. 

PARTNERSHIP PUBLISHING LIMITED 2019 

4 Contents.indd 1 05/02/2019 14:19

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NEWS 06 

LUBRICANTS COMPANY 

HAS BEEN HARNESSING 

TALENT FOR 150 YEARS 

RECRUITING and 

training the next generation 

of talent to 

develop new ideas 

for the future growth 

of the business have been key 

elements of the success story 

at one of the UK’s leading independent 

lubricants firms. 

Shrewsbury-based Morris 

Lubricants celebrates 150 

years in business in 2019 

and this longevity could not 

have been achieved without 

harnessing and nurturing the 

talent and energy of its loyal 

workforce, which today numbers 

250. 

For five generations the 

company has focused on 

quality, innovation, flexibility 

and trust across the entire 

business, which was founded 

by entrepreneur James Kent 

Morris in 1869. 

Staff training and development 

have been crucial 

to keep the company up to 

speed in a fast-moving industry 

where a competitive edge 

and first class customer service 

are paramount. 

Company chairman Andrew 

Goddard, a fifth-generation 

descendant of James 

Kent Morris, recognises that 

his employees are the backbone 

of the business and 

their security and fulfilment 

at work are essential. 

“We try to go the extra mile 

to ensure that we offer a supportive 

and enriching workplace,” 

he said. “As a result, 

we have been rewarded by a 

loyal staff with long service to 

the company and a very low 

turnover rate. 

Euro Car Parts providing FiberFix for repairers 

A RANGE of professional repair products, 

claiming to be ten times stronger than 

duct tape, is now available to repairers and 

bodyshops through Euro Car Parts. The 

leading distributor of car and LCV parts has 

added the US-based FiberFix brand to its 

consumables portfolio, available now from 

more than 300 branches nationwide. 

The FiberFix Repair Wrap Pro combines 

industrial-strength fibres and special resins 

into a wrap capable of bonding to almost 

any material, before hardening like steel 

to provide a permanent fix. The product 

is ideally suited to automotive repairs, 

particularly when repairing small holes in 

exhaust pipes and other high temperature 

tubes. Euro Car Parts is also stocking the 

FiberFix Flex Patch, an adhesive fibre 

reinforced repair solution used for repairs 

that cannot be wrapped. 

The FiberFix range is the latest brand 

to expand Euro Car Parts’ consumables 

offering, which has also been boosted 

by the XCP Professional portfolio of 

maintenance, lubrication and rust protection 

sprays. Unique to the range is the XCP 

Professional Green spray, a product 

made with more than 99.9% bio-based, 

renewable, and sustainable ingredients. 

Helen Robinson, marketing director 

at Euro Car Parts, commented: “We are 

committed to offering the widest range 

of professional consumable products to 

repairers throughout the UK, which is 

why we continue to form exciting new 

partnerships with leading brands such 

as FiberFix and XCP. We are looking 

forward to adding further products from 

these manufacturers to our range moving 

forward.” 

Bowmonk & Tapley have for decades been the most 

recognised and trusted names in portable brake testers. 

The Bowmonk BrakeCheck is the electronic version that carries 

on from that pedigree. 

BrakeCheck is DVSA approved for all classes of vehicle 

and it records braking efficiency and percentage of braking 

imbalance. 

• Portable & easy to use 

• No connections to vehicle required 

• DVSA approved for all classes of vehicle 

• Print results to optional portable wireless printer 

• Download results to PC (optional software required) 

• Approved for 6-weekly checks 

• Approved for quarterly brake test requirements 

• Records braking efficiency and percentage of braking imbalance 

Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com 

6, 7 News.indd 1 04/02/2019 10:39

Be like Guy Martin and take the proper steps by 

switching to Morris Lubricants Superior Quality Oils... 

For our latest product range brochures please call 01743 232 200 

www.morrislubricants.co.uk 

“Training, development 

and providing opportunities 

for talented young people to 

progress within the company 

are vitally important to the 

business. 

“Our on-site laboratories, 

equipped with high specification 

equipment, keep us at 

the cutting edge of lubricant 

testing and analysis. Combined 

with a highly skilled 

workforce of chemists, chemical 

engineers and product 

managers, we ensure that 

our products are world leading 

in terms of both quality 

and performance.” 

With an eye on the future, 

the company launched a 

graduate recruitment programme 

in 2015. Kyle Gleeson, 

30, from Tamworth and 

Owen Lloyd, 25, from Church 

Stretton, were the first graduates 

to join the programme 

and are now holding down 

key jobs within the company. 

Both have spent time working 

in departments across the 

company to gain a greater understanding 

of how the business 

operates in home and 

international markets. 

Kyle, an international business 

studies honours graduate 

of Sheffield Hallam University, 

is now commercial 

manager in the export department. 

He achieved the United 

Kingdom Lubricants Association 

(UKLA) Certificate of 

Lubricant Competence with a 

distinction and an Institute of 

Leadership and Management 

(ILM) qualification. 

During his time in the technical 

department, he was 

heavily involved in redeveloping 

the company’s unique 

“What Oil Do I Need?” innovation. 

This database allows 

Morris Lubricants to make 

an oil recommendation remotely 

online based on details 

including vehicle registration, 

make or model. 

He was then transferred to 

the production department 

where he supported the introduction 

of a new computer 

system and liaised with 

customers throughout the 

process. He was also heavily 

involved in a new business 

venture in India, visiting 

Mumbai to meet staff, 

customers and suppliers to 

gain a better understanding 

of how the company and mar 

Owen, an agricultural engineering 

graduate of Harper 

Adams University, is now a 

buyer in the purchasing department. 

With the UKLA Certificate 

of Lubricant Competence 

and an ILM qualification under 

his belt, he is now seeking 

to become a Member of 

the Chartered Institute of 

Procurement and Supply, an 

internationally recognised 

award which represents the 

global standard within the 

profession for a procurement 

and supply professional. 

“Having had a really good 

grounding, I hope to contribute 

to the company’s success 

over the coming years,” said 

Owen. 

Mr Goddard says talented 

young employees, like Kyle 

and Owen, represent the 

company’s future. “For the 

company to continue to develop 

and thrive in the future, 

it’s essential that we recruit 

talented young graduates 

who can make a telling contribution 

to the business,” he 

added. 

6, 7 News.indd 2 04/02/2019 10:39

News 08 

Exhibitor day returns 

as more businesses sign up for Automechanika Birmingham 2019 

Automechanika 

Birmingham is 

hosting an Exhibitor 

Day designed to 

ensure exhibiting 

companies leverage as much 

as possible out of the show 

and enhance visitor experience. 

The event is due to take 

place on 21 March at Birmingham 

NEC and comes 

after 2018’s exhibitor day 

received an overwhelming 

‘thumbs up’ from all who attended. 

With more aftermarket 

businesses committed 

to taking part in this year’s 

trade show in June, many exhibitors 

are signing up to the 

helpful exhibitor day. 

Major names already committed 

to the 2019 exhibition 

include Schaeffler, ZF, 

DENSO, MAHLE Aftermarket, 

Delphi Technologies, 

Valeo, Bosch, Hella, Bilstein 

Group, MANN + HUMMEL, 

NGK and Yuasa, with new 

names signed up to exhibit 

including Apec Braking Ltd, 

BM Catalysts, Draper Tools, 

GROUPAUTO, Morris Lubricants, 

OESSA, Texa UK and 

Total UK. 

As well as giving this year’s 

exhibitors the chance to seize 

upon invaluable networking 

opportunities with fellow automotive 

businesses, it will 

provide an ideal opportunity 

for them to share their stand 

plans with the press, in time 

for preview issues. 

The day will also arm them 

with a raft of information 

including presentations on 

pre-show marketing, attracting 

visitors to the stand and 

making best use of the networking 

facilities available. 

In addition, this year will 

welcome professional training 

providers 12th Man Solutions 

to the exhibitor day, 

where the company’s exhibitions 

division ProExTra will 

be delivering a fast-paced, 

interactive session and sharing 

practical hints, tips and 

advice to help inspire exhibitors 

and generate a stronger 

ROI from this year’s show. 

A number of event suppliers 

will also be in attendance, 

on hand to offer discounts to 

exhibitors on furniture packages, 

stand designs, catering 

and scanners to capture visitor 

data. 

With over 10,200 automotive 

industry personnel attending 

the highly successful 

2018 event, alongside 

500 exhibitors from over 

120 companies spanning 26 

countries, 2019 promises to 

see the return of leading suppliers. 

New initiatives will 

include the Bodyshop Training 

Hub, a new Aftermarket 

Innovation Showcase, Retail 

Accessories Village, and central 

Visitor Highway to name 

a few, with more details to be 

shared at March’s event. 

Nichola Reeder, Director 

and Co-Founder of 12th 

Man Solutions said: “We are 

relishing working with Automechanika 

Birmingham and 

applying our in-depth experience 

in delivering training 

workshops for major 

industry names. Our aim is 

to inspire exhibitors, helping 

them to find their unique 

voice and speak passionately 

about their brand to influence 

buyers and visitors at 

the show.” 

Jack Halliday, Event Director 

of Automechanika Birmingham, 

said: “Our objective 

is to give exhibitors the 

best support possible, ensuring 

they are fully equipped to 

contribute to delivering one 

of the best visitor experiences 

yet at this year’s show. 

“12th Man Solutions’ involvement 

this year adds an 

extra dimension for our exhibitors, 

and will help to unleash 

their inner exhibitionist 

in order for them to reap 

the full benefits of showcasing 

their products and services 

in front of thousands of 

visitors.” 

8 News.indd 1 04/02/2019 09:57

DELIVERING QUALITY. 

Loads of parts for vans. 

As online trade continues to increase, so does the number of vans on our 

roads - so Schaeffler offers a huge range of simple, reliable and speedy to fit 

LuK, INA and FAG repair solutions for light commercial vehicles. 

We are a technical partner and trusted supplier of components and systems 

for original fitment by the world’s leading vehicle producers. 

We also deliver these same parts to the independent aftermarket, 

so you know our parts will fit first time - every time. 

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Shaeffler FP.indd 1 04/02/2019 09:58

NEWS 10 

Plastic Omnium 

and HELLA enter 

into strategic 

partnership 

Cooperation promotes the 

innovative integration of lighting 

technologies into the vehicle exterior 

Automotive suppliers 

HELLA and 

Plastic Omnium are 

entering into a strategic 

cooperation, 

with the focus of the non-exclusive 

cooperation to accelerate 

the holistic integration of 

exterior vehicle lighting technologies, 

especially for the 

front and rear areas. HELLA 

contributes to the collaboration 

through its competence 

in automotive lighting technology, 

while Plastic Omnium 

brings the expertise in plastics 

processing for exterior 

body parts. The plan is to also 

bundle the corresponding development 

resources together 

at one site in Germany. 

“Lighting is shaping vehicle 

design more than ever and the 

demand for individualisation 

and differentiation will continue 

to grow in the future. 

Additionally, lighting can also 

contribute to communication 

and safety in automated driving 

scenarios,” said HELLA 

CEO Dr. Rolf Breidenbach. 

“By further deepening the 

collaboration with our longstanding 

partner Plastic Omnium, 

we will have additional 

opportunities to further drive 

these market trends and offer 

our customers new levels of 

freedom in terms of functionality 

and design.” 

“This new partnership between 

Plastic Omnium and 

HELLA will provide the market 

with combined technologies 

and solutions, bringing 

together the best of the knowhow 

from both companies 

on new styling and advanced 

functionalities for the body 

exterior. This will enhance the 

offer towards our customers 

in the fields of smart bumpers 

and tailgates, enriched with 

communication and lighting 

features,” added Laurent Burelle, 

Chairman and CEO of 

Plastic Omnium. 

HELLA and Plastic Omnium 

have been working together 

successfully for several 

years as part of the joint venture 

HBPO. The joint venture 

is a world market leader in 

the assembly and customerspecific 

supply of front-end 

modules. In the calendar year 

2018, HBPO generated sales 

of 2 billion Euros. 

10, 11 News.indd 1 04/02/2019 10:01

11 

NEWS 

VXPRO LAMBDA SENSORS 

First fitted to passenger cars in the 1970s, to 

improve the engine’s combustion efficiency 

and reduce exhaust emissions, the lambda 

sensor is now a key component within the 

engine management system. 

In order to operate efficiently, an internal combustion 

engine requires the correct ratio of air and fuel in its 

cylinders during the combustion process, the ideal – 

known as lambda – being 14.7 parts air to 1 part fuel 

for a petrol engine and 14.5:1 for a diesel. 

Lambda sensors operate by measuring the amount of 

oxygen in the exhaust, to allow the engine management 

system to make the necessary adjustments to remain as 

close as possible to the mixture ideal. 

So precise have these measurements now become, 

that many vehicles feature several lambda sensors 

situated in the exhaust system, both before and after 

the catalytic converter. 

As global emissions standards have become ever 

more stringent, the variety and complexity of lambda 

sensors has increased accordingly and now includes 

zirconia, titanium, planar and wideband. 

The growth in their use has led to an explosion in the 

necessary part numbers to cater for the huge variety 

of applications for which they are now required. This 

makes holding the correct stock profile a complicated 

and potentially costly exercise. 

Naturally, the lambda sensors offered by ELTA 

Automotive, through its growing VXPRO brand, 

conform to strict matching original equipment 

specification, to provide workshops with the quality 

replacement sensors they need on a daily basis. 

However, what really sets the range apart is the 

attention the ELTA team has put into reducing the 

number of parts it offers, while maintaining the vehicle 

coverage on which the independent sector relies. 

This masterstroke has been achieved by 

concentrating on the length of the cables, which is the 

defining characteristic that results in the need for so 

many part numbers. 

By retaining the matching OE sensor/connector 

combination and ensuring the cable is always equal 

to or slightly longer than the OE part, but never with 

more than 300mm excess length, the ELTA team has 

consolidated the VXPRO range to maintain the same 

vehicle coverage, from a fifth of the part numbers! 

For more information concerning VISIONPRO or 

VXPRO, or any of the other brands within the ELTA 

Automotive product range, please call: 01675 466999, 

email: sales@elta.co.uk or visit: www.elta.co.uk 

10, 11 News.indd 2 04/02/2019 10:32

NEWS 12 

Progress Recruitment warns garages 

2019 is set to be an employee’s market 

Norwich-based automotive recruitment 

specialist Progress Recruitment says 2019 

looks set to be an employee’s market. 

SKILLED qualified 

technicians seem set 

to be in much demand 

across the industry 

once again. 

Laura Rycroft, Managing 

Director at Progress Recruitment, 

said: “When I began my 

recruitment career in 2009, 

22 dealerships in my region 

closed and dealers had people 

queuing at the doors with 

their CVs looking for work. 

“But now the tables have 

turned! Fully qualified vehicle 

technicians are now in 

great demand.” 

A recent survey by Progress 

Recruitment, conducted in 

October 2018 found 96 per 

cent of garages agreed that 

skilled technicians were ‘very 

important’ or ‘vital’ but just 

two per cent found recruitment 

‘very easy’. 

Almost half indicated they 

had at times been unable to 

recruit the people they needed. 

With fewer young technicians 

entering the trade than 

there are retiring, accompanied 

by the escalation of new 

vehicle technology, the industry 

is experiencing a ‘skills 

crunch’. 

Progress Recruitment 

themselves are working to 

address the issue by extending 

the reach of its MOT Tester 

training courses, developed 

in partnership with the 

Independent Garage Association 

(IGA) to individuals who 

are looking to self-fund their 

training to enhance their 

skills and experience. 

Political uncertainties are 

unlikely to help. The Institute 

of the Motor Industry (IMI) 

believes new immigration 

laws could exclude current 

employees and exacerbate 

the skills shortage in future. 

Ensuring that homegrown 

automotive talent is 

sufficiently qualified to help 

bridge the potential gap has 

never been more important. 

Laura said: “As a specialist 

agency, Progress Recruitment 

can help garages find 

the technical team they need 

from our extensive candidate 

database, our talent acquisition 

channels and our 

proven screening services, 

saving busy garages owner’s 

time and hassle.” 

The time saved by garages 

on hiring can then be invested 

back into developing staff 

retention and development 

plans for the business. 

Of all the candidates 

placed by Progress in 2018, 

59% of the jobs filled were 

aftersales based and 35% of 

these positions were technical 

roles. The average salary 

offered increased, as did the 

additional benefits offered 

to further entice the candidates. 

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12 News.indd 1 04/02/2019 10:03

13 

NEWS 

POWERFLEX BUSHES REVEALS NEW AUDI A2 

UPRATED POLYURETHANE SUSPENSION BUSHES 

AUDI’S A2 was way 

ahead of its time. 

When it came out 

prestige brands 

didn’t do small 

hatchbacks, and as a consequence 

many people didn’t 

know what to make of it. 

While sales were sluggish, 

this wasn’t due to any lack of 

quality or ability. 

You might expect Audi’s attention 

to detail to wane, but 

not a bit of it; no other small 

car is built this well, and the 

onslaught of more ‘premium’ 

brands launching competitor 

products means that the Supermini 

market is now flooded 

with big names and very 

well-built small cars. 

Cherished for both its fuel 

efficiency and innovative design, 

not to mention the fact 

that you couldn’t actually 

open the bonnet to even look 

at the engine, the Audi A2 

has become something of a 

modern classic already. With 

plenty still on the road, and 

mileages creeping up all of 

the time, many are sure to be 

in need of some polyurethane 

upgrades. 

Hence Powerflex Bushes, 

Europe’s No.1 polyurethane 

suspension bush manufacturer 

and supplier, opted to 

launch a new Front Wishbone 

Front Bush to overcome the 

fact that many of the OE rubber 

bushes may have cracked 

or worn during the lifetime of 

the vehicle. Luckily, the Powerflex 

fit and forgot lifetime 

warranty means that you’ll 

never have to renew again 

if you opt for the Road Series, 

Purple 80A (durometer) 

bushes that are now available. 

Powerflex polyurethane 

bushes are designed to decrease 

the amount of deflection 

in your car’s suspension 

which improves handling, 

driver feedback, and tyre 

wear. Powerflex use its own 

premium polyurethane formulation 

to provide minimal 

NVH (noise, vibration, harshness) 

and increased longevity 

over stock rubber bushings. 

PFF3-1001 is a Front Wishbone 

Front Bush for the A2 

that includes zinc-plated 

steel washers to add support 

to the end faces of the bush 

and provide a smooth operating 

surface. Two are required 

per car. 

Powerflex’s years of experience 

developing perfect 

polyurethane products has 

culminated in every ounce 

of research, development 

and know-how being invested 

into the latest range of 

Audi products. Not just for 

the ultimate precision when 

behind the wheel, but also 

from a comfort and compliance 

viewpoint. By choosing 

Powerflex, you’re not just investing 

in a lump of polyurethane, 

but also the wisdom 

that comes from trying every 

possible compound and design 

solution out there. For 

high wear, heavy-duty applications, 

there’s literally no 

need to look elsewhere. 

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will need to carry out a professional repair, right down 

to the last nut, bolt and washer - so no shopping 

around for missing parts. And did we mention the 

2 year unlimited mileage warranty and unrivalled service? 

Or that we now offer FREE TecRMI fitting info at REPXPERT, 

the online knowledge portal for workshop professionals? 

FAG WheelSet. A true aftermarket heavyweight. 


13 News.indd 1 04/02/2019 10:09

News 14 

Melksham Motor Spares 

raise £17,500 for Charity 

Me lksham 

Motor Spares, 

one of the 

South West’s 

largest independent 

motor factors, have 

announced the grand total 

for their 50th Anniversary 

Fundraising is £17,500. The 

company, who were established 

in Melksham in 1968, 

wanted to put fundraising at 

the heart of their 2018 Anniversary 

celebrations, to 

help mark their milestone 

birthday. Finance Director, 

Alison Cook, explained the 

company’s fundraising efforts; 

“We were very proud 

to have reached our 50th 

year and wanted to honour 

the memory of our founders, 

Bryan and Mary Mattock, 

who both sadly passed away 

in 2013 from cancer. We felt 

fundraising for Cancer Research 

UK would be a fitting 

tribute, in our 50th year, 

to their lifetime’s work and 

dedication, which built the 

foundations of our success. 

We also had several staff 

members diagnosed with 

cancer in 2017, which was 

been a timely reminder of 

how cancer touches so many 

of our lives. Survival rates 

are increasing and progress 

is being made, so hopefully 

our fundraising will have 

gone a little way to helping 

with this ongoing research.” 

The largest individual fundraiser 

was a charity raffle 

held at the company’s successful 

50th Anniversary 

Trade show on June 14th 

at Melksham Town Football 

Club, which raised £5800. 

The raffle’s grand total was 

then increased to £7500 by 

a further donation from the 

company. Staff were asked 

to nominate their favourite 

charities and a total of 15 

charities benefited from the 

money raised, each receiving 

£500.00. The 15 charities 

were; Cancer Research 

UK, Julia’s House Children’s 

Hospice, Wiltshire Air Ambulance, 

Wiltshire Mind, 

Dorothy House, Alzheimer’s 

Society, Sane, Sands, British 

Heart Foundation, MS Society, 

Great Ormond Street 

Hospital, Ben Automotive 

Charity, Diabetes UK, JDRF 

and HemiHelp. 

In addition to this, a yearlong 

campaign of fundraising 

events for Cancer Research 

UK by staff, plus a generous 

personal donation from the 

Directors, raised a further 

£10,000. Events included 

employee’s individual efforts 

such as running the Lacock 

half marathon and the Color 

Obstacle Rush run, as well 

as group fundraisers such 

as a 50-mile sponsored cycle 

ride, charity cycling event at 

Castle Combe Race Circuit, 

‘Football shirt Friday’ a ‘no 

swearing day’, charity walk, 

quiz night and their annual 

Christmas Jumper Day. This 

combined with the £500 

from the trade show charity 

raffle brought the grand 

total for CRUK to a fantastic 

£10,500. 

The company are no 

strangers to fundraising, in 

2015, the company spent a 

year fundraising for Dorothy 

House and raised over 

£6,500.00. Phil Dodd, Managing 

Director said “We had 

very much hoped to replicate 

the previous success of our 

fundraising efforts during 

2018, to have exceeded them 

by such a large amount is just 

fantastic! We are incredibly 

fortunate to have an amazing 

team of staff, brilliant customers 

and suppliers who 

support us and embraced 

our efforts again, we cannot 

thank them all enough. 

It was important to us as a 

company to be able to ‘give 

something back’ and we are 

very proud to have achieved 

so much during our anniversary 

year and raised such a 

substantial amount for so 

many worthy causes.” 

14 News.indd 1 04/02/2019 10:11

15 

NEWS 

THE BUGGY 

IS BACK AND NOW 

IT’S ELECTRIC! 

VOLKSWAGEN is bringing a 

legend back to life! At the 

beginning of March, the 

Wolfsburg-based Group will 

reveal the first fully electric 

version of a new buggy. Taking its cues 

from popular American dune buggies, 

the concept vehicle is based on the 

modular electric drive matrix (MEB), 

demonstrating how multifaceted the 

new platform truly is. 

“A buggy is more than a car. It is 

vibrancy and energy on four wheels. 

These attributes are embodied by the 

new e-buggy, which demonstrates how 

a modern, non-retro interpretation 

of a classic can look and, more than 

anything else, the emotional bond that 

electric mobility can create,” states 

Klaus Bischoff, Head Designer at 

Volkswagen. 

The concept of the fully electric buggy 

is based on the historical predecessors 

that found their home in California. 

Back then, the chassis of the Beetle 

served as the basis; now, the MEB is 

proving to be just as flexible. True to 

the original style, this reinterpretation 

of a proper buggy has no fixed roof or 

conventional doors, while the freestanding 

wheels fitted with off-road 

tyres and open side sills dominate the 

overall look. 

The new MEB concept vehicle shows 

that this fully electric platform can 

be used for more than just largescale 

series production models. Like 

the Beetle chassis of yesteryear, the 

modular electric drive matrix has the 

potential to facilitate the development of 

low-volume niche series. 

The history of recreational vehicles 

and Volkswagen technology is a long 

one: from the Beetle convertible and 

special bodies produced by companies 

such as Hebmüller and Rometsch to 

fully open designs of the kind embraced 

by the Meyers Manx buggy, the Beetle 

chassis allowed for creative – and 

sometimes exclusive – custom solutions 

for decades. Globally, around 250,000 

individual vehicles were built as one-offs 

or at low volumes through to the 1980s. 

The latest one-of-a-kind model, the 

fully electric concept buggy, will be 

revealed for the first time at the 89th 

International Geneva Motor Show (7 to 

17 March 2019). The Volkswagen press 

conference will start at 10:20 am in Hall 

2 on 5 March. 

DRIVEN BY 

QUALITY. 

Timing chain kits from INA. 

The engine experts. 

INA offers both complete kits and individual components 

that are ideal for workshops. Every part is produced to 

exacting OE quality standards, right down to the last link, 

seal and sprocket. You also get a tube of Chain Protect 

additive, developed by Schaeffler and Liqui Moly, which 

helps significantly reduce wear during the running-in 

phase. Remember that there is more to engine timing 

systems than belts - so add timing chain repairs to your 

workshop service menu and drive up your profits! 


15 News.indd 1 04/02/2019 10:14

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30 

YEARS 

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Boston FP Why.indd 1 30/01/2019 15:51

focus Automotive Engineering 18 

A love for cars 

or just a career? 

The Garage talks to Stuart James, Director of the IGA 

about the decline of future automotive technicians 

Vehicle engineering 

incorporates 

elements of mechanical, 

electrical, 

electronic, software 

and safety segments and as 

careers go, this particular 

line of work has a variety of 

disciplines that offer staggering 

diversity and is incredibly 

rewarding. 

Today the sector is right at 

the heart of a rapidly changing 

ecosystem meaning contemporary 

designs eradicate 

harmful gases through space 

age wizardry. 

As we explore the endless 

possibilities of a career in the 

automotive sector, why is it 

that we are seeing an alarming 

rate of Level 1 students 

drop out the system? It’s a 

situation that is only getting 

worse and not any better. 

Today it is disappointing to 

realise there is a huge skill 

shortage in this sector. 

Stuart James, Director of 

the IGA, is concerned about 

the trend and spoke to The 

Garage with passion and determination 

to halt that slide. 

James feels that the focus 

appears to have been on students 

preparing for higher 

education rather than gaining 

solid career advice and, 

if they had any, it was average 

at best. Research suggests 

that a staggering number of 

students hadn’t received any 

career advice at all and that 

more and more students 

didn’t have a career pathway 

when they left school. 

It is perhaps understood 

that many students see automotive 

engineering, in all aspects, 

as a career to choose 

through a love of cars rather 

than a love of the mechanical 

side. 

This may be a cynical view 

and a view not shared by 

others, but experience and 

meeting a variety of students 

leads him to believe that this 

is the case. Today’s education 

programme stipulates 

that you may leave school on 

the last day of June if you are 

16, but you must either attend 

a college course or stay 

in full time education until 

you are 18. 

Stuar 

Direc 

18, 19 Automotive Technician.indd 1 05/02/2019 14:11

19 focus Automotive Engineering 

Stuart James, 

Director of the IGA 

James believes that this 

is part of the problem. Students 

are provided with a 

raft of courses but many have 

no real idea of what path they 

wish to take and have very 

little preparation in terms of 

help and support. 

Colleges are often equipped 

with first-class facilities and 

James thinks that they could 

be more proactive in selling 

the profession to prospective 

students, and show them the 

wealth of opportunities that 

the sector has to offer. The 

facilities that colleges have 

to offer are superb, while 

the investment in auto centres 

and equipment gives 

students first-hand experience 

and real life workshop 

environments to learn and 

understand a variety of technologies. 

This is the ideal place for 

any aspiring technician to get 

started and to understand 

the vast array of opportunities 

in the industry. Students 

benefit from working in reallife 

workshop conditions, 

and are taught by industrytrained 

professionals with a 

wide breadth of specialisms. 

Vehicle fitting and maintenance 

courses are offered 

at all levels, taking students 

from basic theory and practical 

elements about engines, 

tyres, brakes, steering and 

suspension, right through 

to more advanced modules 

which work on hi-tech rigs 

and live vehicles, to focus on 

the diagnosis of complex system 

faults. 

The college close to The 

Garage’s office has a £3.5 

million automotive centre, 

which includes three state-ofthe-art 

specialist workshops, 

one of which is soundproofed 

for engine and chassis testing. 

They also have the latest 

automated test lane for MoT 

testing, a chassis dynamometer, 

engine testing and fault 

diagnostics, computerised 

four-wheel alignment and 

superb tools. The centre also 

has strong links with major 

motor dealerships, and independent 

garages in our surrounding 

area. 

Another concern that 

James raised was that of apprenticeships. 

The RMI is a 

huge supporter of the programme 

and he made reference 

to the fear that some 

garages have of hiring an apprentice. 

He feels there is a 

lack of understanding from 

garage owners over a number 

of issues ranging from 

insurance and health and 

safety, to tax and PAYE. 

James says garages need 

to understand that any apprentice 

taken on, must 

work towards an approved 

apprenticeship standard or 

framework. They must be 

employed in a real working 

practice so that they have the 

opportunity gain knowledge 

and gain the skills needed to 

pass their assessment. 

It’s vitally important to 

remember that apprentices 

have the same employment 

rights as any other employees 

and must be offered paid 

holidays, sick pay and any 

benefits, along with coaching 

or mentoring. He points 

out that apprentices are also 

open to a business’ disciplinary 

processes should the 

need arise. 

In closing, Stuart James’ 

concerns are something 

that are shared by The Garage 

Magazine. The future is 

knocking hard at our door 

and the industry needs to 

secure the next generation 

of technicians fast, so that 

they are able to grow with 

the technology. It’s safe to say 

that most of today’s younger 

generation are already advanced 

in the ways of the microchip, 

using various devices 

simultaneously with ease, 

and understanding code. 

It’s in all garages’ interests 

to consider an apprenticeship 

programme. Get behind 

our younger generation and 

help them fulfil a passion 

that is all encompassing. 

18, 19 Automotive Technician.indd 2 05/02/2019 14:11

135TE 

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NEW Quick Lift 1.5 £156.99 £188.39 

* CTJ2250LP has a 2.25 tonne capacity, has a 

low entry of only 80mm and includes 2 sockets 

†V-Twin *230V 

AIR 

DISP. MOTOR AIR EXC. INC 

MODEL cfm (HP) RECEIVER VAT .VAT 

XEV11/100(OL)†* 9 2 100ltr £399.00 £478.80 

XEV16/100†* 14 3 100ltr £419.00 £502.80 

XEV16/150†* 14 3 150ltr £449.00 £538.80 

XEV16/200(OL)†* 14 3 200ltr £519.00 £622.80 

XEV16/150(400V)† 14 3 150ltr £529.00 £634.80 

XE18/200 (OL)* 18 4 200ltr £579.00 £694.80 

XET19/200 (OL)* 18 4 200ltr £619.00 £742.80 

XEV26/200† 23 5.5 200ltr £719.00 £862.80 

XE37/270 (OL)* 36 2x 4 270ltr £1149.00 £1378.80 

CTJ2GLS 

MOTOR (W) EXC. INC. 

MODEL SPEEDS VAT VAT 

CDP5EB 350 / 5 £66.99 £80.39 

CDP102B 350 / 5 £79.98 £95.98 

CDP152B 450 / 12 £149.98 £179.98 

*was £562.80 inc. VAT CDP202B 450 / 16 £189.00 £226.80 

CDP452B 550 / 16 £229.00 £274.80 

MODEL TONNES EXC.VAT INC. VAT CDP10B 370 / 12 £198.99 £238.79 

FROM ONLY CTJ2GLS 2 £179.98 £215.98 

£ CDP352F 550 / 16 £229.00 £274.80 

179 .98 EXC.VAT CTJ3GLS 3 £249.00 £298.80 CDP502F 1100 / 12 £499.00 £598.80 

£ CTJ5GLS 5 £349.00 £418.80 

215 .98 INC.VAT CTJ10GLS* 10 £449.00 £538.80 

HYDRAULIC 

BOTTLE 

JACKS 


£ 

8 .99 EXC.VAT 

£ 

10 FOOTER 

.79 INC.VAT 

*Telescopic Range 

JACK 

HEIGHT EXC. INC. 

MODEL CAP. (mm) VAT VAT 

CBJ2B 2 148-276 £8.99 £10.79 

CBJ3B 3 180-350 £13.99 £16.79 

CBJ5B 5 185-355 £15.99 £19.19 

CTBJ5* 5 220-495 £54.99 £65.99 

CBJ8B 8 190-365 £18.99 £22.79 

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CTBJ10* 10 210-525 £69.98 £83.98 

CBJ12B 12 200-380 £25.99 £31.19 

CTBJ12* 12 235-580 £89.98 £107.98 

CBJ15B 15 205-390 £29.98 £35.98 

CBJ20B 20 217-407 £36.99 £44.39 

CBJ30B NEW 30 230-370 £59.99 £71.99 

28520 (61) GARAGE (full) LH.indd 1 09/01/2019 14:20 

MachineMart LH.indd 1 30/01/2019 15:52

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INTERIOR UP TO 24' 

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Devil 900 24.9 £139.98 £167.98 

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Devil 1600 36.6 £169.98 £203.98 

Ideal for use as a garage/workshop 

Extra tough triple layer 

WBC180 35/180 £139.98 £167.98 

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BC205N 30/200 £179.98 £215.98 

£ 

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high current damage Microprocessor 


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WBC180 

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ENGINE STARTERS 

Ammeter 

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64 .99 EX.VAT 

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Overload protection 77 .99 INC.VAT 

on charging cycle 

MODEL MAX AMPS 

CHARGE/BOOST EXC.VAT INC.VAT 

BC130C 15/120 £64.99 £77.99 

BC190 38/180 £94.99 £113.99 

BC210C 25/200 £109.00 £130.80 

BC410E 35/400 £129.98 £155.98 

WBC180 35/180 £139.98 £167.98 

BC205N 30/200 £179.98 £215.98 

WBC240 45/240 £159.98 £191.98 

WBC400 60/350 £199.00 £238.80 

WET & DRY 

VACUUM 

CLEANERS 

Compact, high 

performance wet & dry 

vacuum cleaners for 

use around the home, 

workshop, garage etc. 

28520RH 

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49 .98 

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* SS = 

Stainless 

Steel 

MODEL MOTOR CAPACITY EXC. INC. 

DRY/WET VAT VAT 

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CVAC20PR2 1400W 16/12ltr £64.99 £77.99 

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V 

FROM ONLY 

£ 

99 .98 EX.VAT 

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119 .98 INC.VAT 

Honda 

engine 

models 

available 

NOW OVER 

• Safety locking device • Hinged ramp 

for easy loading • Table size 2200 x 685mm 

• Fully mobile • Max lift height 770mm 

AIR ASSISTED VERSION ALSO IN STOCK 

FOR ONLY £550.80 INC. VAT 

PETROL 

GENERATORS 

PG3800 

CHECK FRAME 

TYPE WHEN 

ORDERING 

MODEL KVA HP EXC.VAT INC.VAT 

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G1200 1.1 - £159.98 £191.98 

PG2500 2.2 6.5 £179.98 £215.98 

PG3800 3 7 £239.98 £287.98 

PG3800DV 3 7 £269.00 £322.80 

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on 3/4 load 4 stroke 

engine 

FROM ONLY 

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179 .98 EXC.VAT 

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215 .98 INC.VAT 

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MODEL OUTPUT KG VAT VAT 

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IG3500F 3400W 35 £329.00 £394.80 

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37 .99 EX.VAT 

£ 


EOBD 

FAULT 

CODE READER 

Over 

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DEVIL 6003 230V 1.5-3 £49.98 £59.98 

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DEVIL 6005 400V 2.5-5 £69.98 £83.98 

DEVIL 7005 400V 5 £84.99 £101.99 

DEVIL 6009 400V 4.5-9 £109.00 £130.80 

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Engine EOBD/OBD2 £49.98 £59.98 

Fault code reader 

Engine Diagnostic & £99.98 £119.98 

EOBD/OBD 2 Fault Code Reader 

HEAVY 

DUTY 

PETROL 

POWER 

WASHERS 

PLS195 


£ 

219 .00 EXC.VAT 

£ 

262 FOOTER 

INC.VAT 

CAN DRAW 

Honda & Diesel 

OWN WATER 

engine models in stock 

PRESSURE ENGINE EXC. INC. 

MODEL BAR/PSI HP VAT VAT 

Tiger1800 110/1595 2.6 £219.00 £262.80 

Tiger2600 170/2465 4 £289.00 £346.80 

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PLS195 186/2698 6.5 £439.00 £526.80 

PLS265 260/3770 13 £669.00 £802.80 

VISIT YOUR LOCAL SUPERSTORE 

BARNSLEY Pontefract Rd, Barnsley, S71 1EZ 01226 732297 

B’HAM GREAT BARR 4 Birmingham Rd. 0121 358 7977 

B’HAM HAY MILLS 1152 Coventry Rd, Hay Mills 0121 7713433 

BOLTON 1 Thynne St. BL3 6BD 01204 365799 

BRADFORD 105-107 Manningham Lane. BD1 3BN 01274 390962 

BRIGHTON 123 Lewes Rd, BN2 3QB 01273 915999 

BRISTOL 1-3 Church Rd, Lawrence Hill. BS5 9JJ 0117 935 1060 

BURTON UPON TRENT 12a Lichfield St. DE14 3QZ 01283 564 708 

CAMBRIDGE 181-183 Histon Road, Cambridge. CB4 3HL 01223 322675 

CARDIFF 44-46 City Rd. CF24 3DN 029 2046 5424 

CARLISLE 85 London Rd. CA1 2LG 01228 591666 

CHELTENHAM 84 Fairview Road. GL52 2EH 01242 514 402 

CHESTER 43-45 St. James Street. CH1 3EY 01244 311258 

COLCHESTER 4 North Station Rd. CO1 1RE 01206 762831 

COVENTRY Bishop St. CV1 1HT 024 7622 4227 

CROYDON 423-427 Brighton Rd, Sth Croydon 020 8763 0640 

DARLINGTON 214 Northgate. DL1 1RB 01325 380 841 

DEAL (KENT) 182-186 High St. CT14 6BQ 01304 373 434 

DERBY Derwent St. DE1 2ED 01332 290 931 

DONCASTER Wheatley Hall Road 01302 245 999 

DUNDEE 24-26 Trades Lane. DD1 3ET 01382 225 140 

EDINBURGH 163-171 Piersfi eld Terrace 0131 659 5919 

EXETER 16 Trusham Rd. EX2 8QG 01392 256 744 

GATESHEAD 50 Lobley Hill Rd. NE8 4YJ 0191 493 2520 

GLASGOW 280 Gt Western Rd. G4 9EJ 0141 332 9231 

GLOUCESTER 221A Barton St. GL1 4HY 01452 417 948 

GRIMSBY ELLIS WAY, DN32 9BD 01472 354435 

HULL 8-10 Holderness Rd. HU9 1EG 01482 223161 

ILFORD 746-748 Eastern Ave. IG2 7HU 0208 518 4286 

IPSWICH Unit 1 Ipswich Trade Centre, Commercial Road 01473 221253 

LEEDS 227-229 Kirkstall Rd. LS4 2AS 0113 231 0400 

LEICESTER 69 Melton Rd. LE4 6PN 0116 261 0688 

LINCOLN Unit 5. The Pelham Centre. LN5 8HG 01522 543 036 

LIVERPOOL 80-88 London Rd. L3 5NF 0151 709 4484 

LONDON CATFORD 289/291 Southend Lane SE6 3RS 0208 695 5684 

LONDON 6 Kendal Parade, Edmonton N18 020 8803 0861 

LONDON 503-507 Lea Bridge Rd. Leyton, E10 020 8558 8284 

LUTON Unit 1, 326 Dunstable Rd, Luton LU4 8JS 01582 728 063 

MAIDSTONE 57 Upper Stone St. ME15 6HE 01622 769 572 

MANCHESTER ALTRINCHAM 71 Manchester Rd. Altrincham 0161 9412 666 

MANCHESTER CENTRAL 209 Bury New Road M8 8DU 0161 241 1851 

MANCHESTER OPENSHAW Unit 5, Tower Mill, Ashton Old Rd 0161 223 8376 

MANSFIELD 169 Chesterfi eld Rd. South 01623 622160 

MIDDLESBROUGH Mandale Triangle, Thornaby 01642 677881 

508 

Foot operated hydraulic 

powered Adjustable for 

springs up to 350mm 

dia. & 254mm in length 

Yoke travel: 340mm 

Weight 31.5kg 

£ HEADER 

109 .98 EXC.VAT 

£ 

131 FOOTER 

.98 INC.VAT 

PRESSURISED 

SANDBLASTERS 

Heavy duty steel construction 

sandblasters for the quick NEW 

removal of surface rust, paint, 

dirt/grease etc. CPSB100B 

INCLUDES SANDBLASTING 

GUN, DELIVERY HOSE, 4 

CERAMIC NOZZLES AND 

SAFETY HOOD 

£ 

139 .99 EX.VAT 

£ 

167 .99 INC.VAT 

• Boltless 

MODEL TANK FLOW RATE EX. VAT INC.VAT 

VOLUME REQ. 

CPSB100B NEW 32 litre 6-25 cfm £139.99 £167.99 

CPSB200B NEW 63 litre 6-25 cfm £169.99 £203.99 

HEADER ONLY 

CW1D 

PARTS 

FOOTER 

WASHERS 


£ 

39 .98 

EXC.VAT 

£ 

47 FOOTER 

.98 INC.VAT 

PARTS WASHER 

FLUID FROM 

£5.99 INC.VAT 

MODEL TANK CAP. TYPE EXC.VAT INC.VAT 

CW2D 10Ltrs Bench £39.98 £47.98 

CW1D 45Ltrs Floor £99.98 £119.98 

CWM20 22.5Ltrs Floor £139.98 £167.98 

CW40 75Ltrs Floor £159.98 £191.98 

EXTRA 

1 

LARGE 

EXTRA 

HEAVY 

DUTY 

2 


£ 

149 .98 

EXC.VAT 

£ 

179 FOOTER 

.98 INC.VAT 

HEAVY DUTY 

BOLTLESS 

SHELVING 

quick and 

easy assembly 

(only a mallet 

required) 

£ 


£ 


ASSEMBLES 

AS BENCH OR 

CORNER UNIT 

WHEN YOU BUY 

4 SHELVING UNITS 

AND 

SAVE AT LEAST 

£38.39 INC.VAT 

Calls to the catalogue request number above (0844 880 1265) cost 7p per minute plus your telephone company’s network access charge. For security reasons, calls may be monitored. 

All prices correct at time of going to press. We reserve the right to change products and prices at any time. All offers subject to availability, E&OE. 

FROM ONLY 

OPEN MON-FRI 8.30-6.00, 

SAT 8.30-5.30, SUN 10.00-4.00 

NORWICH 282a Heigham St. NR2 4LZ 01603 766402 

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PLYMOUTH 58-64 Embankment Rd. PL4 9HY 01752 254050 

POOLE 137-139 Bournemouth Rd. Parkstone 01202 717913 

PORTSMOUTH 277-283 Copnor Rd. Copnor 023 9265 4777 

PRESTON 53 Blackpool Rd. PR2 6BU 01772 703263 

SHEFFIELD 453 London Rd. Heeley. S2 4HJ 0114 258 0831 

SIDCUP 13 Blackfen Parade, Blackfen Rd 0208 3042069 

SOUTHAMPTON 516-518 Portswood Rd. 023 8055 7788 

SOUTHEND 1139-1141 London Rd. Leigh on Sea 01702 483 742 

STOKE-ON-TRENT 382-396 Waterloo Rd. Hanley 01782 287321 

SUNDERLAND 13-15 Ryhope Rd. Grangetown 0191 510 8773 

SWANSEA 7 Samlet Rd. Llansamlet. SA7 9AG 01792 792969 

SWINDON 21 Victoria Rd. SN1 3AW 01793 491717 

TWICKENHAM 83-85 Heath Rd.TW1 4AW 020 8892 9117 

WARRINGTON Unit 3, Hawley’s Trade Pk. 01925 630 937 

WIGAN 2 Harrison Street, WN5 9AU 01942 323 785 

WOLVERHAMPTON Parkfi eld Rd. Bilston 01902 494186 

WORCESTER 48a Upper Tything. WR1 1JZ 01905 723451 

GET 

YOUR 

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265 

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SAVE 

10 % 

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1 

PRO TOOL 

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RUBBER GRIP 

SIDE HANDLES 

EXTRA 

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2 

FROM ONLY 

£ 


£ 


MODEL DESCRIPTION EXC. VAT INC. VAT 

1 CBB209B 9 Dr Chest £119.98 £143.98 

CBB210B 10 Dr Chest £129.98 £155.98 

CBB203B 3 Dr step up £67.98 £81.58 

CBB215B 5 Dr Cabinet £199.98 £239.98 

2 CBB217B 7 Dr Cabinet £239.98 £287.98 

CBB213B 3 Dr Cabinet £189.98 £227.98 

MODEL DESCRIPTION EXC.VAT INC.VAT 

CBB306 6 Dr chest £149.98 £179.98 

CBB315 5 Dr chest £279.98 £335.98 

CBB228B 8 Dr cabinet £389.00 £466.80 

1 CBB224B 14 Dr chest £259.98 £311.98 

2 CBB226B 16 Dr cabinet £449.00 £538.80 

CBB231B 56"wide 9 Dr chest £399.00 £478.80 

CBB230B 56"wide 13 Dr cabinet £599.00 £718.80 

CS5265 

CHOICE OF 5 COLOURS 

RED, BLUE, GREY 

SILVER & 

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5 EASY WAYS TO BUY... 

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28520 (61) GARAGE (full) RH.indd 1 09/01/2019 14:22 

MachineMart RH.indd 1 30/01/2019 15:52

opinion 22 

AIR HOISTS MAKE FOR SAFE AND 

In continuous ownership 

by the same family since 

1745, J D Neuhaus is 

a seventh generation 

family-run business 

employing over 200 employees 

across the group. They 

manufacture pneumatically 

and hydraulically-operated 

hoists and crane systems up 

to 115 tonne capacity. 

JDN has been at the vanguard 

of hoist and crane 

technology for over 270 

years, whether for moving 

heavy or light loads. Products 

are manufactured from 

a state-of-the-art facility in 

Witten, Germany. This globally 

unique specialisation 

means that J D Neuhaus has 

set the quality standard for 

the market, a move that has 

seen the company become 

the established global leader 

in its technology field with 

customers in more than 90 

countries worldwide. 

Resilience and reliability 

are the key product differentiators, 

thanks largely to 

their explosive protection 

rating which makes them 

ideal for use even in the 

most challenging of operating 

environments. Their 

products are in use in over 

70 different sectors of industry, 

including oil and gas 

exploitation, raw materials 

processing, mining, chemical 

industry, heavy plant 

construction, the automotive 

industry and many areas 

of logistics. 

The company’s range today 

is broad and featurerich, 

ensuring virtually every 

type of general application 

can be served. Products 

available include pneumatic 

hoists and cranes, C-rail/ 

light crane systems, manipulators, 

trolleys (including 

low headroom versions), big 

bag handling hoists, ratchet 

hoists and monorail hoists. 

The Profi range of air 

hoists are known for their 

robust design, a characteristic 

that makes them suitable 

for tough industrial applications, 

even in continuous 

working processes. Safety 

features, such as 100% 

duty rating and explosion 

protection are an important 

advantage when working 

in hazardous areas. Put 

simply, Profi hoists excel in 

places where safety is paramount. 

After all, unlike electricity, 

compressed air does 

not generate sparks, while 

overload protection is available 

and is often provided as 

standard. What’s more, the 

chain and hook are manufactured 

from high-quality 

tempered steels with a 

breaking strength some five 

times the nominal load. 

Carrying capacities from 

250 kg to 100 tonnes can 

be accommodated by Profi 

series air hoists, with 4 or 

6 bar pressure compressed 

air. As standard, sensitive, 

infinitely variable speed control 

allows the precise positioning 

of loads, a function 

that is supported by frequent 

switching and extended duty 

cycles. Simple operation, 

sound absorption and suitability 

for lube-free operation 

are among further benefits 

of these low-headroom, 

lightweight hoists. 

Low maintenance is also 

a primary attribute of the 

Profi series, which is insensitive 

to dust, humidity and 

temperature (from -20°C up 

RELIABLE LIFTING 

to +70°C). In addition, the 

chain sprocket in the midsection 

runs in dustproof, 

maintenance-free ball bearings, 

while the planetary 

gear, which features teeth 

made from tempered or 

hardened high-grade steel, 

is lubricated with long-life 

grease. 

With a heavy focus on 

R&D, JDN ensures that its 

range continues to evolve. 

The company’s latest products 

have been engineered 

to offer extended service life, 

simple operation and ecological 

compatibility, all without 

any compromise in safety or 

performance. Among the latest 

innovations from JDN is 

a newly developed remote 

control concept that brings 

exceptional ease-of-use and 

convenience to users. Comprising 

a transmitter and 

receiver, the JDN-RC (Remote 

Control) is available 

for both new and retrofit applications. 

To ensure that users obtain 

the best value for money 

from their investment in 

handling products, the company 

can provide offsite/ 

onsite services including 

supervision, installation, 

training, inspection, maintenance 

and repair. All work 

is undertaken under full J D 

Neuhaus personnel supervision 

and is carried out in cooperation 

with external certification 

authorities where 

required. A full spare parts 

provision incorporates support 

for the choice of spare 

parts, compilation of spare 

parts and service kits for retention 

in client warehouse 

and the shipping of the spare 

parts worldwide. 

22 Opinion.indd 1 04/02/2019 10:19

BostonFP-USE IT.indd 1 30/01/2019 15:53

opinion 24 

View from the top 

Bill Fennell, Chief 

Ombudsman and 

Managing Director at 

The Motor Ombudsman, 

the automotive 

dispute resolution provider, 

takes a look at what we can 

expect for the year ahead in 

the sector. 

Despite the concerns of 

political and economic instability 

as we start another 

year, it’s far from doom and 

gloom. Three years ago, the 

number of new cars sold in 

the UK hit nearly 2.7 million 

in the space of 12 months, 

an all-time high. More than 

500,000 vehicles were registered 

in March 2016 alone, 

thereby making it the biggest 

ever month for sales since the 

bi-annual plate change began 

in 1999. 

The positive repercussion 

of this, is that fast forward 

to 2019, and these cars will 

need to have their first MOT, 

which shows the potential 

volume of work that could 

be going through garages up 

and down the country. This is 

without taking into account 

the older vehicles that were 

already on the road prior to 

this that still need to be serviced 

and repaired, as well as 

a used car market which is 

expected to remain strong. In 

addition, some motorists will 

also see their initial threeyear 

manufacturer’s warranty 

and servicing plan expire in 

2019, and may therefore look 

beyond the franchise dealer 

network for a reputable local 

business to continue maintaining 

their vehicle. 

I think that the aforementioned 

figures lay the foundations 

for what could be a 

profitable period for the independent 

garage sector, and 

one of the busiest in terms of 

the number of cars passing 

through workshops. Combined 

with what is already 

a competitive environment, 

with thousands of garages 

and MOT stations vying for 

business, standing out from 

the crowd has never been so 

important. This means that 

making a good impression on 

and offline in the eyes of the 

consumer is essential for the 

formation of long-term rapport 

and trust. 

One way for garages to do 

this, if they have not already 

done so, is to become accredited 

to an established 

Chartered Trading Standards 

Institute (CTSI)-approved 

Motor Industry Code of Practice 

for Service and Repair, 

such as that offered by The 

Motor Ombudsman. This allows 

them to demonstrate to 

both new and existing customers 

that they set the bar 

high when it comes to the 

quality of their service and 

workmanship. It also means 

that the business has committed 

to using Alternative 

Dispute Resolution (ADR) to 

help conclude an unresolved 

issue with a vehicle owner. 

The benefit of this is that it 

can steer away complaints 

from often costly and timeconsuming 

legal action, and 

is a facility that a neighbouring 

garage may not have the 

liberty to offer customers. 

In addition to The Motor 

Ombudsman’s ongoing investment 

in the promotion of 

its accredited garage network 

that businesses can take advantage 

of, social media will 

continue to play an important 

role within the dispute 

resolution 

process as we 

go through 

the year and 

beyond. With most products 

and services available nowadays 

at the click of a button, 

consumers equally expect 

an instant response when 

something goes wrong. From 

our own monitoring of the 

digital sphere, we are seeing 

many turn to Twitter, especially, 

in the event of dispute. 

They often use the channel as 

the first port of call to publically 

vent their frustration 

in the hope of getting a swift 

response to solve their problem 

without having to pass 

through a more formal procedure. 

Nevertheless, although 

social media is a useful tool 

for answering a basic query, 

or for providing an update to 

a consumer as part of good 

relationship management 

strategy, it ultimately does not 

serve as a valid substitute for 

an effective internal disputes 

handling mechanism. 

Aside from 

the use of social platforms by 

consumers as a virtual mouthpiece 

to attract attention, we 

are encouragingly, also seeing 

garages reaping the benefits 

of positive marketing exposure 

and interaction with 

motorists, whether this is 

through providing road safety 

tips, running prize draws, 

or promoting special offers. 

With an increasing reliance 

on web-based technology for 

how we operate and communicate 

today, I am sure that 

social media will continue to 

gain even greater prominence 

within independent garages 

for the purpose of prospecting 

and preserving customer 

loyalty, thereby complementing 

the more traditional approaches 

of advertising and 

word of mouth. 

Looking ahead in terms of 

our own activities, The Motor 

Ombudsman itself will be 

focused on driving consumer 

confidence even higher in the 

sector using intelligence gathered 

from the latest industry 

trends, whilst giving peace 

of mind to businesses that 

they are implementing best 

practice across processes 

in their organisations to 

deliver satisfaction and 

avoid the occurrence of 

disputes. 

For more information 

on how your business can 

become accredited to The 

Motor Ombudsman’s Motor 

Industry Codes of Practice 

from less than £19+VAT per 

month, visit www.TheMotorOmbudsman.org/garages/tmo-accreditation. 

24 Opinion.indd 1 04/02/2019 10:22

GMOT NGK Mona Glow Nov 2018.qxp_Layout 1 07/11/2018 11:41 Page 1 

facebook.com/ngksparkplugsuk 

NGK UK YouTube 

ngkntk.com 

There’s no substitute 

for an original. 

S P A R K P L U G S : G L O W P L U G S : S E N S O R S : I G N I T I O N C O I L S F R O M T H E W O R L D ’ S N O . 1 

NGK.indd 1 06/02/2019 14:30

News 26 

Following the recent 

reports that drivers 

are confused by Daytime 

running lights 

(DRL’s) and what the 

legal requirement is for them 

being fitted to vehicles, Philips, 

inventor of the Daylight 

Xenon HID daytime running 

lights sheds some light. 

Daytime running lights are 

designed to make cars more 

visible to other road users. 

They are LED lights that are 

usually incorporated into 

a car’s existing headlights 

and taillights. So they shine 

white at the front and red at 

the rear and automatically 

switch on when the engine 

is running and off when the 

main headlights are in use – 

i.e. at night. 

Studies have shown that 

DRLs can reduce the risk of 

road accidents. Many new 

cars have instruments that 

are always illuminated, making 

it harder to notice when 

the headlights are switched 

on. Daytime running lights 

Philips sheds a light on it 

are a useful failsafe in such 

cases, ensuring the car is always 

clearly visible. 

DRLs have been legally required 

to be fitted at the front 

of all new EU cars and small 

vans since 2011, but even 

though some manufacturers 

choose to include them at the 

rear, this is not compulsory. 

Typically, LED DRLs are 

integrated into the headlight 

clusters of a car and are usually 

separate from the dipped 

beam lights. The reason 

they are separate, is they are 

brighter than conventional 

dipped lights and as such 

should not be used to drive 

with at night due to the increased 

risk of dazzling oncoming 

traffic. DRLs should 

never be used as a replacement 

for dipped headlights 

in low light conditions for 

this reason and if there are 

no daytime running lights at 

the rear of the car. Unless you 

turn on your car headlights 

when light levels start for fall, 

the rear end of your vehicle 

will not be illuminated at all. 

If your car doesn’t have 

daytime running lights, there 

are various aftermarket kits 

available. 

Philips Daylight solution 

stays on day and night. During 

the day, LED Daylight 

makes cars more visible and 

more rapidly detectable by 

the drivers of other vehicles 

or pedestrians moving in the 

opposite direction, which, as 

a whole, increases road safety. 

The system automatically 

dims at night. 

■ Universal Oil Fired Heaters 

■ Oil and gas fired 

cabinet heaters 

■ Suspended oil and gas 

fired unit heaters 

■ Portable and mobile 

heaters 

■ Electric heaters 

THERMOBILE offers probably the most 

complete selection of space heaters 

available to the UK Motor Trade. The 

full range of heaters from THERMOBILE 

now comprises over 300 models 

varying in heat output from 3Kw up to 

450Kw (10,000 to 1,500,000 BTU/HR). 

For more information call us TODAY! 

THERMOBILE UK LIMITED 12 Buckingham Close, Bermuda Industrial Estate, Nuneaton, Warwickshire CV10 7JT UK 

SALES CONTACTS: Andy Wallis 07850 988382 andy@thermobile.co.uk 

John Hall 07775 635527 john@thermobile.co.uk 

Website: www.thermobile.co.uk 

26 News.indd 1 04/02/2019 10:26

F1RST FOR 

PROFESSIONAL 

PERFORMANCE 

Manufactured by the world leaders in OE friction, 

Pagid offers an unbeatable combination of 

performance, range, and support. That’s why it’s 

the F1RST choice braking brand, for professional 

workshops and technicians across the UK. 

AVAILABLE EXCLUSIVELY FROM 

Pagid is a trademark of TMD Friction 

www.pagid.com 

Pagid.indd 1 04/02/2019 10:34

NEWS 28 

ENGINE TREATMENTS 

COMPANY CLEANING UP 

WITH DIESEL CARS 

AN increase in the 

number of diesel 

cars entering the 

independent aftermarket 

is being 

credited as part of the driving 

force behind the significant 

growth of engine treatments 

specialist Tec4. 

Throughout the past five 

years, the company has 

grown from a standing start 

to £1.5m turnover, with 

demand rising year-onyear 

for its range of engine 

treatments. In particular, 

the company’s Oil System 

cleaner and Diesel System 

cleaner is in high demand 

from independent repairers 

looking to carry out preventative 

maintenance on three 

to four year old diesel cars, 

helping customers avoid the 

problems associated with 

blocked EGR’s and diesel 

particulate filters (DPFs). 

Tec4’s managing director, 

Bob Welch, explained: “Modern 

Euro 5 diesel engines 

are particularly susceptible 

to contamination issues. Extended 

service intervals and 

stop-start driving all place 

a high demand on modern 

oils, leading to contamination 

build-up on key components 

within the engine. If 

left, this can lead to oil misting 

through the PCV system 

contaminating throttle bodies, 

inlet and exhaust valves 

and gas recirculation valves. 

On diesel vehicles, this inevitably 

leads to premature 

blocking of the DPF, which 

can cause significant issues 

if not regenerated effectively. 

“We’re working with independent 

repairers to help 

them integrate an engine 

flush into the overall cost of 

every service for customers. 

Not only does this deliver a 

noticeable difference in performance, 

but it also saves 

drivers hundreds of pounds 

through improved fuel efficiency 

and reduced breakdown 

costs.” 

To complement Tec4’s successful 

4-in-1 carbon cleaning 

machine the company 

recently launched a new 

portable DPF and exhaust 

gas recirculation (EGR) 

cleaning machine. Although 

sales continue to increase, 

Tec4 is noticing that smart 

repairers are investing more 

in preventative maintenance 

measures such as engine 

treatments 

Tec4’s range is continuing 

to grow with the company 

offering engine treatments, a 

‘Workshop Essentials’ maintenance 

range, carbon cleaning 

machines and associated 

cleaning fluids and two new 

products specifically for motorcycles. 

AS-235SB 

3.5T TWO POST LIFT 

AS-6240TA 

4T TWO POST LIFT 

AS-6150A 

5T TWO POST LIFT 

AS-7530D 

MOBILE SCISSOR LIFT 

AS-7430H LOW ENTRY 

FULL RISE SCISSOR 

£950 +VAT £1,299 +VAT £2,050 +VAT £1,299 +VAT £2,095 +VAT 

AS-6745P 

4.2T FOUR POST LIFT 

AS-8240TP 

4T SCISSOR LIFT 

AS-7251 

SINGLE POST LIFT 

AS-24SA 

TYRE MACHINE 

AS-B24 

WHEEL BALANCER 

£2,350 +VAT £4,060 +VAT £1,800 +VAT £580 +VAT £545 +VAT 

This is a small sample of our huge range of garage 

equipment, always in stock and ready for immediate 

despatch. Visit the website for our full range... 

EST 

1972 

Automotech 

Services Ltd 

www.automotechservices.co.uk Tel: 01889 579945 

16 News.indd 1 06/02/2019 15:04

ACADEMY 

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The RMI Academy of Automotive Skills 

provides all the training you need to run your 

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RMI.indd 1 01/02/2019 14:16

News 30 

Autoparts Garage 

Equipment new 

website grows 

New Garage Essentials 

section 

proves popular 

with customers 

Autoparts Garage 

Equipment (AGE) has 

just substantially grown its 

new website, GarageEquipmentUK.com, 

offering workshops 

a wide range of parts 

and equipment, as well as a 

full comprehensive service 

offering, overseeing the designing, 

planning and installation 

of vehicle workshops. 

The website, with a fresh, 

modern feel and user-friendly 

functionality, features 

an Equipment section with 

various product categories, 

including vehicle lifts, wheel 

alignment, emissions testers 

and diagnostic machines. 

In response to increased 

growth and demand in the 

market, there is a new “Garage 

Essentials” category, 

featuring everyday workshop 

essentials from 

trolley jacks to heat 

induction kits, and a 

Parts page featuring a 

comprehensive range 

of engineering spares, 

featuring tyre changers 

and compressors 

as well as 2 & 4 post 

and scissor lift parts, 

from leading brands 

including Beissbarth, 

Rotary, Hofmann and 

Ravaglioli. 

There is a “Service” 

section dedicated to 

customer support, including 

calibration & certification, 

breakdowns & repairs 

and installations & maintenance, 

giving garages access 

to AGE’s team of in-house 

engineers providing specific 

expertise in each area. 

The site is backed up by an 

invaluable reference source 

for technicians, including 

equipment factsheets, DVSA 

advice & support and Health 

& Safety information. 

Finally, there is also a 

section that highlights its 

project management services, 

providing workshop 

installation support from 

its multi-disciplined teams, 

from concept to completion. 

John McArdle, general 

manager of Autoparts Garage 

Equipment, said: “The 

response to the 

website so far 

has been overwhelmingly 

positive, 

with a surge 

in orders particularly 

across garage essentials 

and engineering spares 

that reflects current market 

demand. Garages have expressed 

to us how the benefits 

of having a ‘one stop’ 

shop are making their businesses 

much more efficient.” 

Located in both Glasgow 

and Wolverhampton, Autoparts 

Garage Equipment 

is one of the largest 

suppliers of garage equipment 

in the UK. The company 

also provides a fully 

trained, qualified and certified 

team of in-house engineers 

who between them 

have vast experience with 

installation, service and repair 

of all makes and models 

of equipment within the 

marketplace, backed up by 

a comprehensive stockholding 

of spare parts. 

30 News.indd 1 04/02/2019 10:38

FLEX FUEL HAS 

THE ANSWER 

JUST SHY of 40m cars 

on Britain’s roads 

now face stricter MOT 

testing as a result of 

the new changes introduced 

by the DVSA earlier 

this year. New diesel emission 

checks will be required 

to make sure vehicles meet 

“plate standards”. If they fail, 

the repair bill could run into 

thousands of pounds, which 

for some vehicles will be more 

than the car is worth. 

Most at risk are drivers of 

any diesel car from around 

2006 onwards – models that 

came with a diesel particulate 

filter (DPF) to clean up 

its emissions. The cost of reinstating 

a DPF (some drivers 

and not so environmentally 

conscious garages removed 

DPFs altogether for performance 

gains and because of 

the expense of replacing) or 

replacing a broken one can 

often be more than the car’s 

residual value. 

When the DVSA set the 

deadline of 20th May 2018 for 

all MOT stations to upgrade 

their emissions analysers to 

meet the new EURO 6 emissions 

standard, it created a 

degree of panic on two fronts: 

for drivers, the prospect of 

expensive bills and for MOT 

stations, are a genuine concern 

as demand for new emission 

analysers across Europe 

is outstripping supply. But it 

is not just a ‘hardware’ issue - 

many testing stations are waiting 

for calibration upgrades to 

their existing analysers. And 

calibration is not a one off, 

it needs repeating every six 

months. 

Whilst a work around has 

been agreed with the DVSA 

- meaning MOT stations can 

continue to carry out tests on 

existing equipment so long 

as they can prove they have 

placed an order for replacement 

equipment before the 

deadline of September 2018! 

Garages are duly concerned 

about being compliant by law 

and so now it’s imperative 

that aftermarket solutions are 

made available to them to ensure 

MOT stations can meet 

the obligations being imposed 

upon them - for their own legality 

but also out of service to 

their customers. 

Whether the September 

deadline will be met and garages 

will be equipped to 

measure the new emission 

standards remains to be seen; 

but, gas analysis aside what 

choices do garage owners and 

consumers have to ensure vehicles 

meet the new emission 

standards? 

What are those choices? 

It is agreed by most in the 

industry that carbon deposits 

are responsible for multiple 

engine problems; decreased 

engine performance; increased 

fuel consumption and 

MoT emission test failures. 

1 - Chemical clean: There 

is a plethora of chemical 

cleaning products available 

to consumers and garage 

owners, but they are 

not without their own 

environmental impact. 

2 - Replace the parts, or 

replace the car! Given most 

cars affected by these new 

changes will be from around 

2006 onwards - the cost 

of labour and replacement 

parts might well outweigh the 

residual value of the vehicle. 

3- Hydrogen cleaning has 

become an increasingly 

attractive option for many 

reasons. There are a range 

of hydrogen cleaning 

manufacturers - most 

emanating from the far east; 

others converting welding 

machines to perform a 

similar function. The former 

suffer from low quality build 

materials, and the rigidity, 

integrity and longevity 

required for a garage 

environment. The latter, is 

not specifically designed 

for the job meaning the 

volume of hydrogen 

produced is limited 

and total run time is 

in the tens of hours - 

again not ideal for the 

demands of the UK 

MOT sector. 

This year, the UK welcomed 

a new entrant 

to the hydrogen engine 

cleaning industry, FlexFuel 

Energy Development 

(FFED). Today, its distribution 

network includes 

more than 800 centers 

in France, Belgium and the 

United Kingdom. 

FFED uses its HY-Carbon 

solution - a hydrogen decarbonizing 

process - to reduce 

engine emissions and fuel 

consumption and increase engine 

performance. By injecting 

hydrogen into the intake 

manifold, carbon deposits are 

eliminated from key engine 

components responsible for 

performance and emissions - 

the admission valves, the EGR 

valve, the turbo and the particle 

filter. 

An engine treated with HY- 

Carbon technology reduces 

Co2 and CO emissions by up 

to 50%; and significantly reduces 

NoX emissions by up 

to 54%. 

Availability 

FlexFuel Units are available 

now. The lease cost of the unit 

is £299 per month and garages 

only need to treat two 

vehicles per month to cover 

the cost of the lease - anything 

thereafter is profit. 

No consumables, no maintenance, 

no labour makes 

HY-Carbon one of the most 

profitable machines in the 

workshop with units available 

within 15 days of order. 

31 Fuel Flex Advertorial.indd 1 04/02/2019 09:33

focus Exhausts 32 

More than just a 

pipe and silencer 

The Garage’s Richard Barnett takes a look at 

the exhaust system and why it’s more than just 

a pipe running from the exhaust manifold to 

the back bumper. 

In an aftermarket of 

not too long ago, the exhausts 

segment was exactly 

that: exhaust pipes 

and silencers. 

But now it has changed, 

and grown, courtesy of legislation 

designed to clean up a 

car’s emissions as much as 

possible, but without compromising 

fuel economy or 

performance. 

Today the exhaust system 

is way, way more than a pipe 

running from the exhaust 

manifold to the back bumper: 

It now comprises lambda 

sensors, particulate filters 

and catalytic convertors. 

But while the whole exhaust 

and emissions segment has 

grown, so too have earnings 

opportunities, throwing the 

independent garage useful 

earnings potential. 

Diesel- and petrol-engined 

cars have their own emissions 

controls systems, and 

while diesel is somewhat out 

of favour there are plenty of 

diesel-engined cars that need 

servicing and repairing. 

Modern diesels might be 

cleaner than their predecessors 

but keeping emissions 

down has led to increasingly 

complicated ways of tackling 

the problem, including the 

use of AdBlue. 

But could the drive to reduce 

diesel emissions be 

causing more problems than 

good? Mark Blinston, commercial 

director of BM Catalysts, 

says selective catalyst 

reduction (SCR) might not 

be as good as originally imagined. 

“SCR systems work by a 

process of a diesel exhaust 

fluid (DEF) being injected 

into the exhaust system. 

As exhaust gases travel between 

the diesel particulate 

filter and the SCR, the DEF 

(most commonly ‘AdBlue’) 

that has been added to the 

mix works by reacting with 

the base metal coating of the 

catalyst, converting harmful 

NOx gases into less harmful 

by-products, nitrogen and 

oxygen. The DEF used in this 

process is comprised of urea 

and deionised water, otherwise 

known as a less concentrated 

form of ammonia. 

Whilst DEF is a non-hazardous 

liquid, its gases, under 

the wrong circumstances, 

can be extremely harmful,” 

Blinson says. 

“The function of SCR 

technology can only be fully 

utilised under appropriate 

conditions, such as the optimal 

operating temperature 

of around 350-450°C being 

achieved, by which it can 

help reduce NOx emissions 

by as much as 95 percent. 

“However, when placed in 

conditions such as built-up 

urban areas comprised of 

low speeds and heavy traffic, 

this isn’t always possible, 

which can lead to further 

complications aside from 

NOx pollution. It is possible 

that under such circumstances 

of low efficiency, the 

ammonia which is continually 

injected into the system 

may not be used entirely 

leading to what is known as 

‘ammonia slip’. This is where 

excess ammonia exits the 

system and is expelled into 

the atmosphere, thus further 

adding to pollutant levels.” 

Blinston cites government 

figures that suggest the 

amount of ammonia in the 

atmosphere increased 3.2 

percent between 2015 and 

2016, the time when Euro 

6 was introduced, and that 

SCR – designed to cut pollution 

– might be creating 

more. 

“As SCR technology continues 

to become the go-to 

choice in new diesel vehicles 

for its proven NOx reducing 

capabilities, it begs the question 

of what impact the rise 

in ammonia pollution is going 

to have on both us and 

the environment. It is clear 

that whilst positive changes 

such as the steadily declining 

atmospheric NOx levels are 

taking shape, there are other 

factors that also need to be 

taken into consideration before 

it’s too late,” Blinston 

says. 

While the exhaust system 

was simply a pipe from the 

32, 33 Exhausts.indd 1 06/02/2019 15:19

33 FOCUS Exhausts 

manifold to the rear of the 

car, today’s set-ups are way 

more complicated, involving 

a multitude of sensors 

working together to enable 

both reduced emissions but 

performance as well. Problems 

can begin, though when 

a fault is mis-diagnosed because 

fault codes might not 

be putting a sensor in the 

frame but it is changed anyway, 

or technicians replace 

the sensor because that is 

required, but without discovering 

what caused the sensor 

to play up. 

“Sensors in general are a 

growing feature of the modern 

vehicle, as a multitude 

of these electronic devices 

are now called on to work 

together to ensure the engine 

is functioning to its optimum 

efficiency and nowhere is this 

more evident than in the area 

of its exhaust control and 

emission levels,” says Elta 

marketing mananger Tim 

Brotherton. 

“In-depth analysis conducted 

by our Techassist 

support service indicates 

that two issues regularly 

arise: the first is misdiagnosis 

– where fault codes do not 

point directly to the sensor itself, 

but it is changed anyway 

– and the second, the correct 

decision to replace the sensor, 

but without addressing 

the underlying issue that 

might have caused it to fail 

in the first place. 

“To make things more difficult, 

there are generally six 

or more EGTS in the typical 

exhaust system, so there 

are several opportunities 

for technicians to fall foul of 

these potential problems.” 

In the more traditional 

sphere of replacement exhaust 

systems, Klarius has 

recently announced a list 

of new products launched 

in the last year. The list includes 

not only exhaust systems, 

but catalytic convertors 

and diesel particulate 

filters which, the company 

says, are available with nextday 

delivery. 

German cars have created 

a noticeable demand spike, 

with exhaust mountings for 

2014 VW Passats and Golf 

Mk7 1.6TDis calling for replacement 

systems. 

When it comes to French 

cars Klarius has announced 

centre pipes for the Renault 

Kadjar, systems for Clios of 

all generations and Citroen 

C3 and DS3, along with catalytic 

convertors for the Peugeot 

206. 

Exhaust systems for Volvo 

XC60 and XC90 models have 

been introduced, along with 

silencer boxes for the Saab 

9-3. 

“Klarius can help distributors 

and stockists to dynamically 

profile components for 

models new and old, providing 

equal availability for 

popular and niche components 

to ensure speedy deliveries 

and vehicle repairs,” 

the company says. 

50% MONTHLY INCREASE IN MOT TESTING ANTICIPATED 

THE UNITED KINGDOM sold 

in excess of 2.6 million new 

cars in 2016 and the aftermarket 

sector is bracing 

itself for an anticipated 50 

per cent monthly increase in MoT 

testing over the next few months 

as those vehicles are due their first 

MoTs. 

In addition to record numbers 

of new vehicles needing their first 

MoT imminently; in December last 

year the DVSA revealed that 32 per 

cent of vehicles - nearly 1.2 million 

- failed the new MoT testing standards 

because of dangerous defects. 

Additionally, the number of diesel 

vehicles failing the new emissions 

standards quadrupled from 58,004 

between May 20 to 19 November 

2017 to 238,871 for May to November 

2018. 

Diesel cars fitted with a particulate 

filter (DPF) that emit visible smoke 

of any colour now automatically fail 

their MoT, while petrol cars that 

emit blue or visible black smoke for 

more than five seconds when idling 

also fail. Granted, petrol vehicles 

didn’t perform as badly as diesel, 

but the numbers failing due to emissions 

are still staggering - 292,468 

in 2017 against 505,721 in 2018. 

How can garage owners and 

consumers address the growing 

emissions problem? 

There are of course a number 

of solutions on the market to help 

reduce the carbon build up in key 

engine components that are responsible 

for an increase in pollutants 

being emitted. 

One increasingly popular solution 

to the carbon build up is hydrogen 

engine cleaning. FlexFuel Energy Development, 

a French headquartered 

company, which entered the UK 

market last year is seeing rapid take 

up of its hydrogen cleaning solution 

- Hy-Carbon. 

Hy-Carbon reduces engine emissions 

and fuel consumption and 

increases engine performance. By 

injecting hydrogen into the intake 

manifold, carbon deposits are eliminated 

from key engine components 

responsible for performance and 

emissions - the admission valves, 

the EGR valve, the turbo and the 

particle filter. Independent engine 

tests post cleansing show up to 50% 

less emissions; the return of engine 

power and reduced fuel consumption. 

Is hydrogen cleaning just for 

older vehicles? 

Hy-Carbon will also have a large 

impact on relatively new, low mileage 

vehicles. An independent report 

conducted by UTAC, the official automotive 

testing lab for the French 

Government, and certified by the 

European Union, a 2018 Volkswagen 

MkVII Golf with 10,000 km on 

the clock saw a significant reduction 

in harmful emissions. 

FlexFuel now has around 50 outlets 

offering hydrogen engine cleaning 

across the UK, and demand is 

increasing. 

What do the garages say? 

One recent customer, Offmore 

Road Garage, has treated in excess 

of 30 of its regular customers vehicles 

with Hy-Carbon and increased 

its turnover over previous months 

by at least 10 per cent. Customers 

are publicly acknowledging the 

difference the treatment has made 

in terms of engine responsiveness, 

quieter engines and significantly improved 

fuel economy. 

One customer, David Hill comments: 

“I drive my Audi A5 diesel 

on a regular round trip to Liverpool 

– about 212 miles. My economy was 

around 53-54 mpg. Offmore Road 

Garage suggested a HY-Carbon treatment 

given the age of my vehicle and 

it having done 140,000 miles. Following 

the HY-Carbon treatment, on 

the same round journey to Liverpool 

I returned with figures of 63mpg – 

an 8.5% improvement. Genuinely, I 

was surprised at the improvement 

not only to my fuel economy, but the 

engine feels more responsive and is 

less noisy.” 

Golf VII 2018 6cv euro 6 

Before treatment After treatment Reduction 

HC 35.84 28.195 21% 

CO 197.843 168.813 15% 

CO2 141.049 139.859 1% 

NOX 18.418 18.023 2% 

NMHC 30.097 22.926 24% 

CH4 6.358 5.832 8% 

PN 2.32E+12 3.30E+11 86% 

32, 33 Exhausts.indd 2 06/02/2019 15:20

focus Batteries 34 

it’s a hard 

knock life 

. . . for batteries 

Batteries have got to be robust and hardy to cope 

with the demands from a car, The Garage’s Richard 

Barnett looks at just how hard their life can be. 

The power behind 

so much of a car’s 

functions is the battery, 

but its role 

has become more 

important as electronics 

had played an increasingly 

large role in how that car 

performs, whether it’s supplying 

power to the engine 

management system or the 

electronic power steering, or 

keeping the entertainment 

systems running as they 

should. 

The battery’s life is a tough 

one, and motorists (and, 

let’s face it, workshops) only 

get into battery mode when 

one needs replacing. 

All too often workshops 

bodyswerve the idea of a 

battery health check, and 

for no apparent reason other 

than laziness, yet motorists, 

whose desire to be left 

stranded is even less than it 

used to be, would surely be 

grateful to know their car’s 

battery is on its last legs and 

that the right course of action 

would be to replace it. 

According to Banner Batteries, 

product technology 

is unsurprisingly) being 

driven by environmental 

concerns just as much as 

the car’s power demands, 

be that greater comfort and 

convenience, or a reduction 

in emissions as well as improved 

fuel economy. From 

the latter car makers continue 

to introduce more hybrid 

vehicles and with that has 

come a change in the make 

of the car battery aftermarket. 

“In essence vehicles can 

now be categorized into being 

micro hybrid, mild hybrid 

and full hybrid,” Banner 

says. 

As car battery demands 

have changed, batteries 

have evolved and today absorbed 

glass mat (AGM) 

and enhanced flooded battery 

(EFB) types don’t hold 

the mystery they did several 

years ago. That means 

storage, handling and fitting 

needs to be approached differently 

– AGM batteries, 

for example, will recharge 

completely in three hours, a 

result of having a large plate 

surface and low internal resistance, 

but that charging 

means using a smart or intelligent 

charger – a constant 

current charger must never 

be used, Banner advises. 

With the rise of AGM and 

EFB types, the need to fit exactly 

the right replacement 

– and not a loose approxi- 

mation – becomes more 

important than ever. If the 

wrong type is fitted it will 

have a shorter than intended 

life but, equally importantly, 

the workshop could damage 

its reputation by not supplying 

the correct type. And 

when those batteries are 

replaced the active energy 

management system should 

be re-set because an old battery 

has different charging 

from a new one. 

With more and more electrical 

demands placed on a 

car’s battery (including stop/ 

start systems) the need to fit 

the correct-specification battery 

is more important than 

ever and, as Yuasa points 

out, it’s no longer a quick ‘fit 

and forget’ task, and instead 

becomes time-consuming. 

In some cases there’s the 

quandary of finding the battery 

and once found can take 

some time to fit – in the Audi 

Q5’s case, up to 90 minutes, 

Yuasa says. 

Using the Yuasa look-up 

facility workshops can be 

sure they are fitting a battery 

of the correct specification 

via fit.yausa.com. Putting in 

the car’s registration number 

or VIN will show which 

type should be fitted, along 

with fitting instructions, battery 

location and estimated 

fitting time. 

The rise of the stop/start 

system has brought its own 

problems to the aftermarket, 

especially because only 

batteries designed specifically 

for that purpose should 

34, 35, 36 Batteries.indd 1 04/02/2019 10:53

35 FOCUS Batteries 

be fitted, and when that battery 

is replaced, the battery 

management system should 

be re-set. 

Good news for the aftermarket 

comes from cars 

without stop/start systems, 

because in this case there is 

always the possibility of selling 

an upgrade. Yuasa says 

it’s important for workshop 

staff to ask the customer 

what sort of driving they do, 

and roughly how many miles 

they cover every year – for 

those doing shorter (under 

20 minutes) journeys a higher-specification 

replacement 

is advised, Yuasa says. 

But while traffic is getting 

heavier and journeys 

shorter, just how much call 

is there for cars with stop/ 

start systems? According 

to Hella 90 percent of cars 

built now have the feature. 

And for those cars that have 

the system over-ride feature, 

the number of drivers activating 

it has reduced as they 

becoming more accepting of 

the green-principled technology. 

To extend the battery life 

of cars with a stop/start system 

requires a form of monitoring, 

and Hella’s Intelligent 

Battery Sensor gives precise 

measurements of current, 

voltage and battery temperacontinued 

on page 36> 

34, 35, 36 Batteries.indd 2 04/02/2019 10:53

FOCUS Batteries 36 

> continued from page 35 

ture to ensure the cars electrical 

system is functioning 

at its most efficient levels. 

“At the heart of a start/ 

stop system is an absorbed 

glass mat (AGM) battery. 

Developed to cope with the 

increased demands of these 

systems, an AGM battery 

can be called upon to make 

350,000 engine starts during 

its service life, as opposed to 

just 30,000 for a traditional 

SLI (starter/lighting/ignition) 

battery. For less demanding, 

‘entry-level’ start/stop applications, 

enhanced flooded 

batteries (EFB) have been 

developed as a more cost-effective 

solution,” Hella says. 

“However, without an 

IBS unit, even these batteries 

would fail. It is only 

through this device and via 

the vehicle’s battery management 

system, that they can 

be regulated to provide the 

necessary power to restart 

the engine, while minimising 

their demand on the alternator, 

which is how these 

start/stop systems both reduce 

fuel consumption and 

harmful exhaust emissions.” 


market 

now and 

in the 

future 

DESPITE THE technology employed in 

modern batteries they still have a finite 

service life, which means demand is strong 

but more complicated than it used to be. 

“We had a very successful year for 

battery sales, with more than one million 

automotive batteries sold for the fourth 

consecutive year,” says Euro Car Parts 

marketing director Helen Robinson. 

“Key to this has been significant 

investment in training, to empower our 

branches to be able to advise repairers on 

battery products and source the right parts 

instantly. We also offer the largest range of 

replacement battery products in the UK, 

with off the-shelf availability of products 

from Bosch, VARTA, Exide, Lion and more.” 

Changes in battery make-up will continue, 

and as the car parc becomes more 

complex, so do the batteries those cars 

are fitted with. Says Robinson: “As more 

AGM and EFB batteries are developed, we 

work closely with leading manufacturers 

to ensure we continue to provide an 

unparalleled supply to repairers. If a battery 

is not available in branch, our nationwide 

logistics network can easily deliver the 

right part to a repairer within a few hours 

or for next-day delivery from our national 

distribution centre.” 

LUCAS GIVES 

WARRANTY 

LENGTHS A 

BOOST 

Lucas battery parent 

Ecobat has upped the 

cold cranking amp power 

of its batteries by almost 

20 percent and improved 

warranty lengths across 

its product range. Entrylevel 

Classic models 

now come with a threeyears 

warranty, Premium 

models four years and OElevel 

surpassing Supreme 

batteries now have a five 

years’ warranty. 

34, 35, 36 Batteries.indd 3 04/02/2019 10:54

MAKING HISTORY 

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100 years of quality, reliability & performance 

Try the industry’s most powerful battery lookup tool 

• Rapid lookup for all vehicle types using VRN, VIN, Make/Model or photo search 

• Correct battery selection with detailed fitting instructions & technical information 

• Used by over 80,000 mechanics & technicians to save time & money 

Completely free to use. Visit fit.yuasa.com

people 38 

Key appointment strengthens Scania’s municipal 

and specialist vehicles sales expertise 

Scania (Great Britain) 

Limited has 

strengthened its 

fleet sales team with 

the appointment of 

Simon Gray to the position of 

National Fleet Manager – Municipal 

and Specialist Sales. 

Prior to joining Scania, Simon 

worked for John Lewis 

Partnership, spending 11 

years in Engineering and five 

years as Head of Fleet Engineering 

with the award-winning 

transport team which 

pioneered the large-scale 

use of dedicated gas-fuelled 

trucks in the UK. 

“Simon’s appointment 

brings a wealth of experience 

to our team,” says 

Kevin Lanksford, Scania’s 

National Fleet and Specialist 

Sales Director. “Sustainable 

transport operation is a 

particular focus area for our 

municipal customers, and 

Garage management specialist appoints 

‘New Business Development Manager’ 

Simon’s knowledge of operating 

quiet, clean vehicles on 

a renewable fuel source is 

virtually unparalleled within 

our industry. Scania offers 

the widest range of alternative 

fuels on the market 

today, and the specialist vehicle 

aspect of Simon’s role 

Garage TechMan, the garage 

management specialist, 

has appointed Gavin Sparks 

to the newly-created role of 

New Business Development 

Manager to help further develop 

the company’s profile 

within the automotive aftermarket. 

Gavin joins the company after 

spending 16 years as Senior 

Sales Manager with MAM 

Software, but was drawn to 

the opportunities presented 

by both the speed of development 

and the sophisticated 

functionality at TechMan. 

The pace of progress taking 

place within the company 

means that TechMan is constantly 

bolstering its offering 

with new, innovative solutions 

which help to streamline 

overall efficiency in workshops 

all over the UK. 

Leo Freebairn, National 

Sales Manager at TechMan 

commented: “Gavin is a high 

profile appointment for us, 

with a great industry reputation. 

“He’s armed with all the 

tools needed to help the business 

develop existing relationships 

with the UK’s major 

garage networks, national 

chains and parts suppliers 

in order to further establish 

TechMan in the marketplace.” 

Gavin’s extensive industry 

experience means that he is 

well-placed to oversee Tech- 

Man’s commercial development. 

He joins at an exciting 

time for the business, as 

the reputation of the system 

amongst leading independent 

garages and the number of 

customers continues to grow 

rapidly. 

TechMan is supported by an 

established full-time team of 

UK-based developers. There’s 

also in-house training and 

customer support capability 

from staff with first-hand independent 

garage experience. 

will involve the introduction 

of power sources such as hybrid 

and plug-in hybrid into 

municipal applications. 

“As such, his appointment 

represents a key step in our 

work to drive the shift to 

more sustainable transport 

solutions. On behalf of the 

entire Scania team, I wish 

Simon every success in his 

career with us.” 

Simon Gray’s entire working 

life has been spent in 

transport. Prior to John 

Lewis Partnership, he spent 

ten years working for Royal 

Mail on the service side of 

its business. “I started my 

career in transport with 

Royal Mail and feel privileged 

to have been part of a 

major change programme 

at John Lewis Partnership,” 

comments Simon. “I now 

look forward to sharing the 

knowledge I have gained over 

the years with Scania’s customers. 

The sustainability 

challenges our industry faces 

today are hugely significant 

and I very much look forward 

to helping introduce Scania’s 

innovative and proven technologies 

into the municipal 

marketplace.” 

Dr. Stephan Wöllenstein, appointed 

to the Board of Management of the 

Volkswagen Passenger Cars brand 

Dr. Stephan Wöllenstein 

(55) holds a doctorate 

in business administration 

and has been with 

the Group for 23 years. 

He joined the Volkswagen 

brand in 1995, holding 

various management posts 

in Sales and Marketing. He 

became Deputy Executive 

Director of SAIC Volkswagen 

in Shanghai in 2004, 

and held responsibility 

for the Group’s Product 

Line Small at Volkswagen 

in Wolfsburg from 2007. 

He moved to FAW-VW in 

Changchun in 2012 as Executive 

Vice President and 

Managing Director of the 

Volkswagen brand. As CEO 

of the Volkswagen brand in 

Beijing, he has managed 

business in China since 

2016. 

Dr. Herbert Diess, CEO 

of the Volkswagen Group, 

said: “Dr. Stephan Wöllenstein 

has many years 

of experience in China and 

successfully developed the 

Volkswagen brand’s business 

in China in his former 

function. Going forward, he 

will play a key role in representing 

the interests of our 

company’s most important 

single market on the Volkswagen 

brand Board of 

Management in his capacity 

as CEO of Volkswagen 

Group China.” 

In addition to his responsibilities 

as a member 

of the brand Board of 

Management and CEO of 

the brand in China, Wöllenstein 

also took charge 

of the Volkswagen Group’s 

operating business in China 

as CEO of Volkswagen 

(China) 

38 People.indd 1 04/02/2019 11:00

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