Inspire Magazine - Issue 2, 2019

COMMUNITY
Help with reading
and writing
Do you know someone who struggles
to read and write?
Could you help others with their
reading and writing?
Our Literacy Champions are local volunteers who want
to give back to their community by helping others
with their reading and writing. We have seen many
learners find work, gain in confidence and improve
their wellbeing by increasing their literacy skills.
Do you know someone who:
• Struggles with their reading?
• Does not like to fill in forms?
• Pretends they have forgotten their glasses when
they need to read?
• Never reads a newspaper or magazine?
Can your skills make
a difference to our
services?
The One Manchester Scrutiny Panel is
made up of residents and members of
the wider community just like you!
And we’re now looking for more
enthusiastic people to join us to help
influence our services.
The panel chooses which service area to review
based on performance and satisfaction data - so it
could be repairs, communications or debt advice.
This is a vital way to improve our services and
communities where you live.
What does being a key member of our Scrutiny
Panel involve?
If somebody you know needs
support please get in touch.
Or if you can give one hour per
week over six-weeks to help,
we would love to hear from you.
Email customer.involvement@
onemanchester.co.uk or call
0330 355 1002.
• Attending group meetings as well as working
on individual tasks
• Reviewing and analysing written information
• Preparing reports and monitoring progress
on recommendations
• Constructively challenging and reviewing
our performance
• Be committed to the assigned report
This role is voluntary, but expenses are provided.
It provides fantastic experience and gives you the
chance to contribute towards the work we do in
our communities.
For more information contact the Customer
Involvement team on 0330 355 1002 or email
customer.involvement@onemanchester.co.uk
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@onemcr