Inspire Magazine - Issue 2, 2019

ADVICE
Manage your account online
Visit onemanchester.co.uk for a range of services designed to make managing your tenancy online easier.
Register today to make the most of
our online services including making
payments, booking repairs and your
account settings.
Register
Simply register your email address and
create a password. In order to create
an account, make sure you’ve got your
National Insurance Number and tenancy
number handy. Your tenancy number
can be found on your rent statement or
by calling 0330 355 1002.
Make a payment
To make a payment, select the
address you would like to make a
payment to, enter the amount and
click confirm. You will then be
directed to One Manchester’s
payment partner for
further details.
Don’t worry,
our payments
are secure
Book a repair
Click on ‘Book a repair’, give a reason for
the request and any other details. Once
you’ve submitted the information, you’ll
be given a selection of time slots to
choose from - it’s that easy! We’ll even
text you confirming your appointment.
Please note: You won’t be able
to book emergency appointments
online. You’ll need to call our
Contact Centre.
Your account settings
Click on ‘My Account’ to view your recent
payments, your current balance and all the
latest news and events in your area.
You can also choose
the topics you want us
to contact you about.
Keeping your details
up-to-date allows us to
send information that
is relevant to you.
Help make your area bloom!
We are going to be planting thousands of bulbs later this
year and want to hear where you think they should go.
So, if you know of any open space near your home that could do
with brightening up with flowers every spring, please get in touch.
Email your suggestion to
place@onemanchester.co.uk
or contact us on
0330 355 1002