All Stars 2019
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Meet Sandra Hawes<br />
and other ALL STARS<br />
who are making an<br />
impact in the region’s<br />
business sectors.
CONTENTS<br />
A Message from the President<br />
ALL STAR SECTORS<br />
ACE (ARCHITECTURE,<br />
CONSTRUCTION ENGINEERING)<br />
4 Matt Doubet<br />
6 Duncan MacDougall<br />
ADVANCED MANUFACTURING<br />
8 Sandra Hawes<br />
10 Katie Wagner<br />
FINANCIAL SERVICES<br />
12 Kayla Crawford<br />
14 Kyla Pfeiler<br />
HEALTHCARE<br />
22 Jared Murphy<br />
24 Teresa Young<br />
INFORMATION TECHNOLOGY<br />
26 Alex McCaslin<br />
28 Randall Pugh<br />
TRANSPORTATION, LOGISTICS<br />
30 Nick Fisher<br />
32 Lewis Minehart<br />
FEATURES<br />
AND RESOURCES<br />
The Iowa City Cedar Rapids Region<br />
(ICR) of Benton, Cedar, Iowa, Johnson,<br />
Jones, Linn and Washington<br />
counties is a land<br />
of opportunity.<br />
Across our great<br />
seven-county<br />
area, employers<br />
are looking to fill<br />
in-demand job<br />
openings with<br />
Lori Sundberg<br />
qualified, hardworking<br />
employees.<br />
Our local<br />
economy is definitely strong, but it<br />
could be even stronger. The key to<br />
reaching our full potential is to help<br />
our workforce thrive by making sure<br />
that the future leaders of the ICR receive<br />
the education and training they<br />
need to make an immediate impact.<br />
At Kirkwood Community College,<br />
the faculty and staff pride themselves<br />
on knowing that everything they do<br />
serves the greater good of the ICR<br />
community — even for those that<br />
never step foot on our campus. That’s<br />
because we work with industry sector<br />
boards to promote careers and<br />
develop the curriculum necessary to<br />
educate and train the leaders of tomorrow<br />
in vital industries. Kirkwood<br />
graduates fill positions that are crucial<br />
to the success of our area employers.<br />
Businesses flourish with the right employees,<br />
which leads to a strong economy.<br />
When that happens, everyone in<br />
our region benefits.<br />
Take a look at the people featured<br />
in this magazine. I encourage you to<br />
read their stories so you can understand<br />
how they became so successful.<br />
These ICR <strong>All</strong> <strong>Stars</strong> are leaders in their<br />
fields and are shining examples of the<br />
opportunities that are out there in our<br />
region. You, or someone you know,<br />
could follow in their footsteps. A future<br />
in a great career is within reach.<br />
However, deciding on a career<br />
pathway or even changing from one<br />
career to another can be an intimidating<br />
problem. It doesn’t have to be.<br />
The solution is literally in your<br />
hands.<br />
In the middle of this publication,<br />
you’ll find all the information you<br />
need to start down the path to success.<br />
Regardless of what stage you’re<br />
at in life, it’s never too early or too<br />
late to find the career of your dreams.<br />
Great-paying careers are available<br />
right now in very important industries<br />
here in eastern Iowa. No matter<br />
if you’re still in high school or need<br />
to go back to get your diploma, need<br />
short-term training or are ready to<br />
start a two-year degree — Kirkwood<br />
can help you find your future.<br />
You could start on your path to be<br />
the next <strong>All</strong> Star that inspires the next<br />
generation of our workforce. But as<br />
with all journeys, it takes the first step.<br />
Lori Sundberg<br />
President<br />
Kirkwood Community College<br />
16 <strong>All</strong> <strong>Stars</strong> Honorable Mentions<br />
17 Pathway to an <strong>All</strong> <strong>Stars</strong> Career<br />
34 Jr. <strong>All</strong> <strong>Stars</strong>: Student Project<br />
35 Jr. <strong>All</strong> <strong>Stars</strong>: Elisha Sir-Louis<br />
Main Campus, 6301 Kirkwood Boulevard<br />
Southwest, Cedar Rapids, IA 52404<br />
(319) 398-5411 • www.kirkwood.edu<br />
A print product of the<br />
Corridor Business Journal<br />
corridorbusiness.com<br />
2 <strong>2019</strong> ALL STARS of ICR
WHO ARE THE ALL STARS?<br />
<strong>All</strong> <strong>Stars</strong> represent outstanding employees who are between the ages of 18-35<br />
and have great stories to tell about their achievements. <strong>All</strong> Star and Honorable<br />
Mention winners represent careers within one of these industries:<br />
• Architecture, Construction and Engineering (ACE)<br />
• Advanced Manufacturing<br />
• Financial Services<br />
• Healthcare<br />
• Information Technologies<br />
• Transportation, Logistics<br />
Architecture, Construction<br />
& Engineering (ACE)<br />
and<br />
Advanced Manufacturing<br />
Sector Boards<br />
have created a resource for educators,<br />
students and job seekers<br />
to generate awareness about their<br />
industry and careers.<br />
• Using an Interest Profiler on the portal, students identify their<br />
personality traits and interests and match them to careers for which they<br />
have an aptitude.<br />
CHECK OUT THESE RESOURCES:<br />
www.explore-ace.org<br />
explore-manufacturing.org<br />
• Students/job seekers can learn about the industry from photos and<br />
videos of businesses, local statistics on job outlook and salary ranges.<br />
• Opportunities for job seekers and students are listed on the portal.<br />
<strong>2019</strong> ALL STARS of ICR 3
ARCHITECTURE, CONSTRUCTION, ENGINEERING (ACE) SECTOR<br />
Matt Doubet<br />
Project Superintendent<br />
Woodruff Construction<br />
Tiffin, Iowa<br />
Watch Matt’s story<br />
youtu.be/o5pp6iNQbYY<br />
What do you do as a project superintendent?<br />
I oversee Woodruff’s field personnel as well as any subcontractors<br />
at a construction site. I supervise the planning and<br />
scheduling of projects and work with the owner representatives,<br />
architects and engineers. I also really enjoy teaching<br />
our employees carpentry skills every opportunity I get: framing,<br />
hanging drywall, setting doorframes/windows, siding,<br />
setting cabinets.<br />
What has been your career pathway to your current job?<br />
I started at Woodruff part-time as an intern while I was enrolled<br />
in the carpentry program at Kirkwood. I really enjoyed<br />
Kirkwood because they have a very good program. I graduated<br />
in May 2011 and then started full-time as a carpenter<br />
at Woodruff. After a year, I had worked my way up to a<br />
carpentry crew lead/foreman. In early 2017, I was promoted<br />
to project superintendent after completing a few in-house<br />
trainings with Woodruff as well as some Master Builders of<br />
Iowa classes. I am very passionate about my work and the<br />
construction industry. I try to come up with better processes<br />
and try to always keep improving.<br />
What gets you excited to go to work each day?<br />
I really enjoy that every day I can see what I’ve accomplished,<br />
and I have the ability to work on all sorts of projects.<br />
I also enjoy that every project, such as the Stead Family<br />
Children’s Hospital at the University of Iowa, has its own<br />
unique aspects and challenges. This was a fun and challenging<br />
project because Woodruff had the finish package for the<br />
majority of the building. I was in charge of a crew that was<br />
installing Fiber Reinforced Laminate wall panels on every<br />
floor of the building. Since we were installing finish product,<br />
our work was to be done on the tail end and with a short<br />
time constraint, which made it challenging trying to coordinate<br />
with all the different contractors on-site. I helped come<br />
up with a building process that allowed us to keep up with<br />
the demands of the schedule for our work.<br />
How did you get into the construction field?<br />
I grew up around construction: My dad is a local contractor<br />
who specializes in sound and video solutions in residential and<br />
commercial projects. I also have to give credit to my building<br />
trades program at Marion High School. I was fortunate to have<br />
a great instructor and a program that taught me so much and<br />
helped me realize I had a passion for construction.<br />
What do you do in your job that you find especially cool?<br />
The coolest thing is that I get to be a part of building something<br />
from start to finish. I have been fortunate to be able to<br />
work on schools, churches and hospitals in my community<br />
and see how my work helps them grow.<br />
Has there been anything in your work that has surprised<br />
you?<br />
One thing is the need for good communication skills. Typically,<br />
when you think about construction, that’s not something you<br />
think about as a high-priority skill to have. It makes a huge difference<br />
in our industry to be able to communicate well.<br />
If someone isn’t sure if construction is the right field for<br />
them, what should they do to check it out?<br />
Take any shop, drafting, CAD or home-improvement classes<br />
you can. If you’re 18, get on with a company for a summer<br />
and see how you like it. At least give construction a try. At<br />
the very least you’ll learn some skills that you can use the<br />
rest of your life.<br />
4 <strong>2019</strong> ALL STARS of ICR
ARCHITECTURE, CONSTRUCTION AND ENGINEERING (ACE)<br />
Growth <strong>2019</strong>-2023<br />
Surveyors +7%<br />
Drafters +5%<br />
Environmental Engineering Technicians +10%<br />
Construction/Laborer +5%<br />
Pipelayers +9%<br />
Median Hourly Earnings<br />
$24.44<br />
The source of the information above is provided by: Emsi occupation employment data are based on final Emsi industry data and final Emsi staffing patterns. Wage estimates are based on Occupational<br />
Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey (Self-Employed and Extended Proprietors). Occupational wage estimates also affected<br />
by county-level Emsi earnings by industry.<br />
WOODRUFF CONSTRUCTION, LLC<br />
<strong>2019</strong> ALL STARS of ICR 5
ARCHITECTURE, CONSTRUCTION, ENGINEERING (ACE) SECTOR<br />
Duncan<br />
MacDougall<br />
Apprentice Electrician<br />
Price Electric<br />
Robins, Iowa<br />
Watch Duncan’s story<br />
youtu.be/vJ0R3B17qBY<br />
What do you do as an apprentice electrician?<br />
By preplanning and prebuilding, or “prefabbing,” as much<br />
as possible in a very controlled environment, with bigger<br />
and better tools, and with more access to hardware and<br />
support, we can save an uncountable number of hours in<br />
fieldwork, minimizing risk and making buildings go up faster.<br />
That is my job. This includes small things – like wiring outlets<br />
and switches, precutting wire, and landing wire into residential<br />
panels – all the way to building pipe racks for an entire<br />
building, temporary power stations and even complete<br />
traffic intersections. If we thought that it would save time, we<br />
would do it.<br />
Why did you choose the architecture, construction and<br />
engineering (ACE) field?<br />
My entire life I knew I would need a career that allowed me<br />
to do work with my hands. I couldn’t sit at a desk all day.<br />
When I was offered an internship, later a job, with Price, I<br />
knew I couldn’t turn it down. My workplace learning experience<br />
is the absolute best thing about my job. There<br />
are constant classes to learn about any aspect of being an<br />
electrician. And Price is very good about having the more<br />
experienced teach anyone who asks about anything. I<br />
recently learned about wiring controls, something I’ve been<br />
interested in since I first saw a diagram for them.<br />
What has been your career pathway to your current job?<br />
My career started when I was 15 and was offered an internship<br />
with Price, and it started in an unconventional way – by<br />
sweeping floors, cleaning, filling the gas in trucks and taking<br />
out the trash. It was not enjoyable in the slightest way for a<br />
15-year-old, but I stuck with it and ended up enjoying my<br />
job far more than I ever thought. I took a few classes at Kirkwood<br />
while I was in high school, mainly because I wanted<br />
to take advantage of all the opportunities for learning that I<br />
could get. And Kirkwood has some of the best ACE programs<br />
around, is very affordable and is well-respected.<br />
What are some of the challenges you experience on<br />
the job?<br />
There are more challenges than I can count, and that’s an<br />
aspect of my job I really like. You wake up before dawn, go<br />
to work eight to 10 hours a day, five to six days a week, and<br />
every hour you face a new problem. Where is my pipe going<br />
to go? How am I going to fit everything I need into this tiny<br />
space? Why is this plumber in my way? And it’s more than<br />
mental challenges. There is an amazing amount of physical<br />
challenges too: the long hours, heavy lifting, standing/walking<br />
all day long, etc. But the worst is the weather. I’ve gone<br />
to work in -20 weather, in 100+ weather, in rain, snow and<br />
storms. But those challenges have made me who I am, and I<br />
cannot imagine my job without them.<br />
What does it take to be successful in your line of work?<br />
Ask for help and work hard. And remember: Your attitude<br />
matters. I had a 110-pound vegetarian woman outwork a<br />
220-pound guy who was built like a linebacker because<br />
she had a better attitude. Most of the time there will be<br />
on-the-job training, which means you’ll be paid to struggle<br />
through hard and annoying work. If you don’t have an<br />
attitude that allows you to fail, you will not learn from the<br />
inevitable failures.<br />
If someone isn’t sure if the ACE sector is the right fit,<br />
what should they do to check it out?<br />
Do internships. Talk to people in the trade. Ask all the questions<br />
you can think of. Most people love to talk about what<br />
they do and will gladly offer advice.<br />
6 <strong>2019</strong> ALL STARS of ICR
BUILDING OUR COMMUNITY<br />
Join our team and make a difference<br />
WHY ACE?<br />
Architecture • Construction • Engineering<br />
Changing lives.<br />
HBA & Habitat for<br />
Humanity<br />
Building something<br />
out of nothing.<br />
HBA & Kirkwood<br />
partnership<br />
We’re mentoring, training and hiring.<br />
Parade of Homes $1million house<br />
Making dreams come true.<br />
Contact Melissa Olson at your LOCAL<br />
Cedar Rapids Housing & Building Association<br />
eo@crhba.org or 319.395.0778<br />
Building Futures • Building Community<br />
ACE median hourly earnings $25.18<br />
In Iowa, construction occupations are projected to grow by 24% from 2015-2025 (EMSI)<br />
EMSI occupation employment data are based on final EMSI industry data and final EMSI staffing patterns. Wages estimates are based on Occupational Employment Statistics (QCEW and Non-QCEW<br />
Employees classes of worker) and the American Community Survey (Self-Employed and Extended Projections). Occupational wage estimates also affected by county-level EMSI earnings by industry.<br />
<strong>2019</strong> ALL STARS of ICR 7
ADVANCED MANUFACTURING SECTOR<br />
pabilities we could bring to the department. We have<br />
found our niche to be making more customized products<br />
for our customers. Our sales department works<br />
closely with the customer to get an idea of exactly<br />
what the customer wants, and from there it’s manufacturing’s<br />
job to figure out how to make it happen.<br />
What gets you excited to go to work each day?<br />
The chance to work with a variety of people who have<br />
different skills and strengths. It’s incredible to watch<br />
everyone’s different strengths come together to make<br />
things run smoothly.<br />
Sandra Hawes<br />
Second Shift<br />
Manufacturing Manager<br />
Clickstop<br />
Urbana, Iowa<br />
Watch Sandra’s story<br />
youtu.be/gFypQ28D6PE<br />
What do you do as a manufacturing manager?<br />
I manage all of our part-time manufacturing associates. More specifically,<br />
I work within my teams’ strengths and skills to get product<br />
to our customers as safely and efficiently as possible while having<br />
a lot of fun along the way.<br />
“Advanced Manufacturing” is the category in which you’ve<br />
been honored as an <strong>All</strong> Star. What is meant by that term?<br />
Advanced manufacturing is all about continuous improvement.<br />
Companies that are considered “advanced manufacturing” are<br />
focused on improving the way a product is made, whether it’s<br />
through changing their processes or through investing in newer<br />
technology and/or equipment. When I started at Clickstop, we<br />
manufactured tie downs and cargo nets and have since added<br />
tarps and chain slings. We continue to look at new products or ca-<br />
What has been your career pathway to your current<br />
job?<br />
My dad was a production manager at a Marion<br />
business that makes electrical harnessing for power<br />
machinery. I started working there in college because I<br />
needed a part-time job, and it really opened my eyes<br />
to how much I enjoyed the work. I wasn’t enjoying my<br />
college nursing program, so I decided to learn a little<br />
bit more about manufacturing. I followed my family to<br />
Michigan, where I’m originally from, and started working<br />
for an automotive company as a quality rework<br />
technician. I learned a lot about the quality processes<br />
in manufacturing and traveled to a few states, working<br />
on different projects for the company. In 2016 I moved<br />
back to Iowa and started at Clickstop. I started out on<br />
the sewing line making tie downs and was presented<br />
with the second-shift manufacturing manager position<br />
a few months after that.<br />
Why did you choose the manufacturing field?<br />
I love knowing that the work I do every day plays a<br />
part in getting a customer what they need. I never<br />
leave work feeling like I haven’t accomplished something.<br />
What advice do you have for people who might<br />
want to work in manufacturing?<br />
Research the different opportunities within the industry<br />
and take advantage of tours that are offered at local<br />
manufacturing facilities, which will familiarize you with<br />
the work environment.<br />
Why is manufacturing a great field to get into?<br />
There are a lot of different aspects to manufacturing<br />
that make it a great career for anyone who enjoys<br />
working in a fast-paced environment. There are manufacturing<br />
associates who enjoy working to build the<br />
product, schedulers who are good at prioritizing and<br />
building the schedule for manufacturing, quality assurance<br />
employees who have a high attention to detail to<br />
ensure we’re building the products to industry standards,<br />
and many others. A hunger for learning about<br />
new areas or different aspects of the business is really<br />
what drives your advancement within the industry. Really<br />
think about the things you enjoy doing, and utilize<br />
your strengths.<br />
8 <strong>2019</strong> ALL STARS of ICR
ADVANCED MANUFACTURING<br />
Median Hourly Earnings<br />
Machinists $20.16<br />
Maintenance Workers Machinery $15.96<br />
Sheet Metal Workers $21.24<br />
Millwrights $26.37<br />
Welders $17.17<br />
CNC Operators $28.00<br />
Industrial Machinery Mechanics $28.21<br />
The source of the information above is provided by: Emsi occupation employment data are based on final Emsi industry data and final Emsi staffing patterns. Wage estimates are based on Occupational<br />
Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey (Self-Employed and Extended Proprietors). Occupational wage estimates also affected<br />
by county-level Emsi earnings by industry.<br />
Congratulations to<br />
Sandra Hawes<br />
on your<br />
<strong>All</strong>-Star Recognition!<br />
Sandra is a tenacious worker with a<br />
dedication to her values and to quality<br />
in manufacturing. Her commitment to<br />
hold her team equally accountable to<br />
the work that they do and to how they<br />
do it has helped our manufacturing<br />
team reach new heights of production.<br />
Well done, Sandra!<br />
<strong>2019</strong> ALL STARS of ICR 9
ADVANCED MANUFACTURING SECTOR<br />
Katie Wagner<br />
Regional Business<br />
Development Manager<br />
World Class Industries<br />
Hiawatha, Iowa<br />
Watch Katie’s story<br />
youtu.be/spumoM9ltO0<br />
What do you do as a business development<br />
manager?<br />
I’m responsible for enterprise-level management of<br />
our largest original equipment manufacturer (OEM)<br />
customer account. This means closely collaborating<br />
with our customer units on new strategic projects<br />
allowing for continued growth while also working<br />
to help ensure we meet and exceed our customer’s<br />
expectations on existing business.<br />
What gets you excited to head to work each day?<br />
I work with a lot of incredibly talented and intelligent<br />
people, so it’s always fun to head to work when<br />
you’re surrounded by great people. I also love that<br />
I get to interact with our customers on a daily basis,<br />
hear what their challenges are, then come back to<br />
our team to collaborate and identify a solution that<br />
we can present to resolve our customers’ constraints.<br />
What has been your career pathway to your current<br />
job?<br />
I started with WCI right out of college as a supply<br />
chain specialist working with suppliers to procure<br />
parts. I then transitioned to quote specialist where<br />
I began doing the pricing and setup of parts. After<br />
that I moved to Germany for two years in a bit of<br />
a hybrid role. I was the only WCI employee and<br />
only U.S.-origin employee at our facility. We were<br />
just launching the facility and beginning the direct<br />
relationship with our European customers (previously<br />
we supplied them via their U.S. factories), so I spent<br />
time either being responsible for or helping train in<br />
10 <strong>2019</strong> ALL STARS of ICR
the following areas: quote, product realization, supply<br />
chain, quality and operations. I then returned to the<br />
United States as the operations supervisor overseeing<br />
our Hiawatha production team, then spent two<br />
years as our strategic quote supervisor. I have been<br />
in my current role for just over two years. The ability<br />
to continuously learn and develop new skills through<br />
different roles has been one of the most rewarding<br />
aspects of working at WCI.<br />
What has been the most challenging part of your<br />
career?<br />
My initial assimilation into Germany. I was 25 and<br />
had moved to a foreign country by myself with very<br />
limited understanding of the language and culture. I<br />
quickly learned a young American female from an organization<br />
rooted in innovation, agility and adaptability<br />
was not the norm in our location or with our European<br />
customers and suppliers. Fortunately, I was able<br />
to develop good relationships with colleagues and<br />
friends in Germany who helped educate me on best<br />
practices so that after a few trial-and-error learnings, I<br />
was able to better assimilate and provide value.<br />
What is especially rewarding about your job?<br />
I get to hear from our customers about their biggest<br />
headaches and constraints and then come back and<br />
share that feedback with some extremely intelligent<br />
and highly capable co-workers who come up with innovative<br />
ideas that I then get the privilege of presenting<br />
to our customers as easy-to-implement solutions<br />
for them. Knowing you get to be a part of improving<br />
the day-to-day operations of a well-respected OEM is<br />
a rewarding feeling.<br />
If someone isn’t sure if manufacturing is the right<br />
fit, what can they do to check it out?<br />
Ask questions. Do research. Engage with local programs,<br />
such as at Kirkwood, where you’re provided<br />
opportunities to tour facilities and see things up-close<br />
and personal. Advanced manufacturing is an exciting<br />
field because there’s constantly new and different<br />
technologies, capabilities and methods that are being<br />
developed and implemented to ultimately do things<br />
better. This results in many new opportunities for folks<br />
in the field, which allows for a long-term career with<br />
lots of diversity for those excited to explore it.<br />
The world is at your fingertips.<br />
Let World Class Industries help you get there. We have exciting opportunities<br />
areas like engineering, operations, assembly, and supply chain integration.<br />
At WCI you’ll find:<br />
• Comprehensive competitive benefits<br />
• Vertical advancement opportunities<br />
• Complete industry-specific training<br />
• Prospects domestically and abroad<br />
A world of opportunities and possibilities abounds at World<br />
Class Industries. Contact us today!<br />
(319) 378-1766 • careers@worldclassind.com<br />
WorldClassInd.com<br />
Corporate Headquarters<br />
World Class Industries, Inc.<br />
925 North 15th Avenue<br />
Hiawatha, IA 52233<br />
LOCATIONS<br />
CRYSTAL LAKE (IL)<br />
EAST MOLINE (IL)<br />
CEDAR FALLS (IA)<br />
DES MOINES (IA)<br />
HIAWATHA (IA)<br />
AUGUSTA (GA)<br />
KAISERSLAUTERN (GERMANY)<br />
<strong>2019</strong> ALL STARS of ICR 11
FINANCIAL SERVICES SECTOR<br />
Kayla Crawford,<br />
CPCU, AU, AINS<br />
Senior Supervising<br />
Underwriter<br />
UFG Insurance<br />
Cedar Rapids, Iowa<br />
Watch Kayla’s story<br />
youtu.be/Kn_edKeP5Ng<br />
What do you do as a senior supervising underwriter?<br />
I spend a majority of my time coaching/mentoring the support<br />
professionals whom I supervise. I also spend a portion of<br />
my time underwriting, which includes reviewing new business<br />
applications, making changes to existing policies and<br />
reviewing renewal business. I also get to be involved in many<br />
projects to help continue to move our company forward.<br />
Why did you choose the financial services industry?<br />
I knew I wanted to pursue a business degree, and after taking<br />
a Principles of Insurance class in college, I knew that was<br />
the more specific path I would take. Insurance is such a vital<br />
part of society, and its use to help businesses manage the<br />
risks to their business is really what led me to this career.<br />
Did you go to college for this kind of work?<br />
Yes. I received my bachelor’s in finance with a certificate in<br />
risk management and insurance. Continuing education is<br />
also very important to me as well as to UFG. I received my<br />
insurance license as part of my position in our service center;<br />
I was working directly with our policyholders, which required<br />
the license. My designations are something I wanted to<br />
obtain to always be improving myself and to have more<br />
knowledge to better serve our customers.<br />
Speaking of customers, how do you define excellent<br />
customer service?<br />
It means doing everything you can to help your customer.<br />
It has always been important to me that I actively listen to<br />
my customer to understand the situation, do my research to<br />
make sure I have the most accurate answer and make sure<br />
they fully understand the answer. Whether the answer is<br />
what a customer wants, they should always walk away knowing<br />
I did all I could for them and that they understand why<br />
the answer is what it is.<br />
What has been your career pathway to your current job?<br />
I began working at UFG Insurance as a rater associate after<br />
graduating from college. After a year, I transitioned to our service<br />
center, and after two-and-a-half years as service center account<br />
specialist, I transitioned into underwriting. In 2016, I was<br />
hired into my current role as a senior supervising underwriter.<br />
What do you find especially rewarding about your job?<br />
Helping people. That can be anything from helping<br />
agents get their customers the policies they need to cover<br />
their business to coaching staff to help them advance in<br />
their careers.<br />
Has anything in your work surprised you?<br />
Yes. The opportunity to travel and build even stronger relationships<br />
with our agencies. My region works with agencies<br />
in Iowa, Missouri, Arkansas, North Dakota, South Dakota and<br />
Ohio. I’ve gotten to travel to most of these states, which has<br />
been an amazing opportunity to see the areas that I am writing<br />
insurance for.<br />
If someone isn’t sure if financial services is the right fit,<br />
what should they do to check it out?<br />
Talk to individuals currently working in the industry to see<br />
what exactly they do and what their favorite part is. Reach<br />
out to companies to see if there are any opportunities to do<br />
a job shadow to learn more about the company/industry. If<br />
insurance is an area of interest, look at colleges that have<br />
insurance-specific classes, certificates or degrees. Look<br />
into internships with insurance companies and/or agencies<br />
in your area. Insurance is more than sales. There are many<br />
careers within the industry: underwriting, accounting, IT,<br />
project management, human resources, investments, etc.<br />
There truly is a wide array of paths you can take.<br />
12 <strong>2019</strong> ALL STARS of ICR
Jim, Information Services<br />
Quinson, Surety<br />
Jenna, Underwriting<br />
Corey, Claims<br />
Alissa, Corporate Marketing<br />
Seth, Information Services<br />
Shawn, Risk Control<br />
Tara, Service Center<br />
YOU?<br />
Cora, Claims<br />
Ryan, Underwriting<br />
Usha, Project Management<br />
Daniel, Claims<br />
Bedora, Corporate Underwriting<br />
Kyanna, Surety<br />
We’ve We’ve found found our our place place at at UFG. Will you?<br />
Visit ufginsurance.com/careers to see our current openings.<br />
UFG Insurance | 118 Second Avenue SE, Cedar Rapids, Iowa 52401 | www.ufginsurance.com | 800-332-7977<br />
© <strong>2019</strong> United Fire & Casualty Company. <strong>All</strong> rights reserved.
FINANCIAL SERVICES SECTOR<br />
What do you do as a GIS technician?<br />
My main responsibility is to keep all of our utility infrastructure,<br />
address and parcel layers up to date with the latest information.<br />
I use all of this information to create maps for employees,<br />
contractors or residents if they are wanting to know where<br />
the water or sanitary sewer comes into a property. In order to<br />
make this all happen, I do fieldwork to collect the required<br />
data using a GPS device at various construction sites. Once<br />
I’ve completed my data collection, I compare it to construction<br />
plans in the office to make sure everything is installed correctly.<br />
Along with GIS work, I help out in the Water Department and<br />
assist customers when they call or stop in to City Hall.<br />
What gets you excited to head to work each day?<br />
Knowing each day is going to be different than the previous<br />
one; I never know what the day has in store. I enjoy getting<br />
new projects assigned to me and being able to see the<br />
finished product. Someone might come visit me about a new<br />
project they need me to work on, a certain layer of our system<br />
needs to be updated or they simply need me to create maps<br />
of the city with various features on it. I like being able to assist<br />
the citizens and contractors when they stop in.<br />
Did you go to school for this kind of work?<br />
Yes. I attended Kirkwood, graduating in fall 2015 with my A.A.S.<br />
in geographic information systems (GIS) and A.A. in liberal arts.<br />
During my time at the City of Hiawatha, I’ve made multiple<br />
layered maps, helped many different departments with mapping,<br />
and proposed and bought a new GPS system – all things I was exposed<br />
to at Kirkwood. During the summer of 2015, I interned with<br />
the City of Hiawatha, and with my class schedule the way it was, I<br />
had the flexibility to continue working here while earning my B.S.<br />
from UNI in geographic information science: planning and policy.<br />
Kyla Pfeiler<br />
GIS Technician<br />
City of Hiawatha<br />
Hiawatha, Iowa<br />
Watch Kyla’s story<br />
youtu.be/ESyiIN_THVQ<br />
What do you find especially rewarding about your job?<br />
Having the ability to go out in the field and give a precise<br />
location of where a missing manhole, curb stop or water valve<br />
might be. Or even simply printing off a map or being able to<br />
give distances from our GIS system to a particular feature for<br />
either myself, a co-worker or a contractor to use when locating<br />
it. It’s a wonderful feeling knowing my job is important for others<br />
to be able to do their jobs.<br />
Has anything surprised you throughout your career?<br />
While going through college and working in the field, I found<br />
out there aren’t many women in this field. I encourage women<br />
to look into a degree that is nontraditional for women. And the<br />
same for men. It’s easy to write off a degree because you think<br />
it’s gender-based, but give it a chance. It may be just what<br />
you’re looking for.<br />
What advice do you have for people interested in your line<br />
of work?<br />
If you’re in high school and you’re given the opportunity to<br />
do job shadows, do as many as you can. This can give really<br />
good insight about the job or degree you’re looking into. And<br />
attend as many program conferences as needed, or reach out<br />
to a teacher in the program for more information. Never close<br />
your mind off to new opportunities.<br />
14 <strong>2019</strong> ALL STARS of ICR
FINANCIAL SERVICES Growth <strong>2019</strong>-2023<br />
Credit Analysts +8%<br />
Medical Secretary +9%<br />
Loan Officers +5%<br />
Credit Counselors +5%<br />
Median Income<br />
Loan Officer $29.41<br />
Customer Service Representatives $16.06<br />
Insurance Sales Agent $22.68<br />
Financial Examiner $31.12<br />
The source of the information above is provided by: Emsi occupation employment data are based on final Emsi industry data and final Emsi staffing patterns. Wage estimates are based on Occupational<br />
Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey (Self-Employed and Extended Proprietors). Occupational wage estimates also affected<br />
by county-level Emsi earnings by industry.<br />
We Believe in Making<br />
a Difference<br />
If you’re ready for more than a job, you’re<br />
ready to join our team. Hiawatha grows<br />
and supports positive work environments,<br />
professional-personal growth and giving back<br />
to community!<br />
We make a difference in people’s lives!<br />
www.hiawatha-iowa.com<br />
Kyla Pfeiler is one<br />
of those individuals<br />
making a difference.<br />
Congratulations<br />
Kyla on your <strong>All</strong>-Star<br />
Recognition. We are<br />
proud of you!<br />
OPERATION OPENINGS<br />
IN NORTH LIBERTY AND NORWAY<br />
Interested in a steady income that is<br />
more than a job? Want to join a company<br />
that will invest in your well-being and<br />
development?<br />
Locally rooted and growing, Frontier Co-Op is seeking<br />
new individuals to join our Operations team! Our<br />
openings are located just outside of Cedar Rapids in<br />
Norway and North Liberty on all three shifts.<br />
Explore and apply on our website<br />
www.frontiercoop.com<br />
Frontier is an equal opportunity employer.<br />
<strong>2019</strong> ALL STARS of ICR 15
HONORABLE<br />
MENTION<br />
The following individuals are <strong>All</strong> Star Honorable<br />
Mentions and are to be commended for the<br />
contributions they make to their industry:<br />
Brian Banowetz<br />
Primus Companies, Project Manager<br />
Lucas Claussen<br />
Raining Rose, Quality Chemist<br />
Lee Coblentz<br />
CRST Expedited, Director of Load Planning<br />
Jeff Crew<br />
LL Pelling CO, Foreman<br />
Sarah Dale<br />
International Paper, Continuous Improvement Manager<br />
Ryan Dalziel<br />
Worley Warehousing Inc, Shift Lead<br />
Hector Fernandez<br />
Frontier Co-Op, Master Sanitation Lead<br />
Jake Galloway<br />
Thompson Truck & Trailer Truck, Sales Representative<br />
Matt Hoffman<br />
CRST Lincoln Sales, Asset Coordinator<br />
Aaron House<br />
Van Meter, Automation Product Specialist<br />
Sam Kott<br />
JM Swank, LLC, Transportation Analyst<br />
Brenton Rice<br />
Stutsman Logistics, Logistics Specialist<br />
Matthew Russell<br />
Raining Rose, Packaging Floor Supervisor<br />
Jacob Schwind<br />
CRST International, Assistant Corporate Controller<br />
Mike Scroggs<br />
Think Safe, Developer<br />
Tyler Simoens<br />
ADM, Shift Supervisor<br />
Kurt Winnike<br />
CIVCO Medical Solutions, Planning & Material<br />
Logistics Manager<br />
DeLandis Wright<br />
Centro, Inc., Business Process Support<br />
Congratulations,<br />
DeLandis Wright!<br />
ICR <strong>All</strong> Star Honorable Mention,<br />
Advanced Manufacturing Sector<br />
No matter what career you are seeking, Centro’s<br />
desire for continuous improvement, supports<br />
a culture that empowers everyone with<br />
opportunities to make a difference. DeLandis is a shining<br />
example of seizing that opportunity and committing<br />
to growth as a valued Associate and leader within the<br />
organization. Centro is growing and promotes from<br />
within. Visit the website to learn more.<br />
For additional information on careers, visit<br />
Centroinc.com/career<br />
950 North Bend Drive<br />
North Liberty, IA 52317<br />
(319)626-3200<br />
16 <strong>2019</strong> ALL STARS of ICR
<strong>2019</strong> ALL STARS of ICR 17
18 <strong>2019</strong> ALL STARS of ICR
<strong>2019</strong> ALL STARS of ICR 19
Challenge Yourself. Change Lives.<br />
For more than 35 years, CIVCO Medical<br />
Solutions has been committed to bringing<br />
cutting-edge technology to medical<br />
professionals around the world.<br />
With offices in Kalona and Coralville,<br />
CIVCO designs and manufactures products<br />
for use in ultrasound-guided diagnostic and<br />
therapeutic procedures.<br />
CIVCO’s history of success is built by people<br />
who are passionate about creating innovative,<br />
life-enhancing solutions.<br />
To learn more, visit CIVCO.com/careers<br />
102 First Street South | Kalona, IA 52247 | 800.445.6741<br />
COPYRIGHT © <strong>2019</strong>. CIVCO IS A REGISTERED TRADEMARK OF CIVCO MEDICAL SOLUTIONS. ALL<br />
OTHER TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. 2018A-3094 REV 2<br />
Congratulations Kurt Winnike,<br />
CIVCO Planning & Materials Logistics Manager<br />
<strong>2019</strong> Creative Corridor<br />
<strong>All</strong> <strong>Stars</strong> Honorable Mention<br />
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<strong>2019</strong> ALL STARS of ICR 21
HEALTHCARE<br />
Jared Murphy<br />
Clinical Data Advisor<br />
UnityPoint Health – St. Luke’s Hospital<br />
Cedar Rapids, Iowa<br />
Watch Jared’s story<br />
youtu.be/xjOLMPzD3Jo<br />
What do you do as a clinical data advisor?<br />
I’m part of our performance improvement team. I get to<br />
work with doctors, nurses and other health care professionals<br />
across the care continuum to collect, interpret and analyze<br />
data to help make decisions and improve the quality of<br />
care. I create reports, presentations, graphs and other visualizations<br />
to help share this information. Some of the areas I<br />
get involved with include readmission work, patient satisfaction,<br />
infection prevention and chronic disease management.<br />
What gets you excited to head to work each day?<br />
This role brings together two of my passions – numbers and<br />
health care – and I get to spend time doing what I love every<br />
day. I get excited knowing the work I’m doing is helping<br />
patients get better. I don’t ever speak with or touch a patient.<br />
Most of my work goes on in the background, but that<br />
doesn’t mean it isn’t helping improve the care given. There<br />
is also just an energy working in a hospital. Babies are being<br />
born here, patients are undergoing surgery, people are healing,<br />
and I ultimately get to play a small role in all of that.<br />
What did you study in college?<br />
I have my bachelor’s degree in mathematics and am pursuing<br />
my MBA with an emphasis in health care management.<br />
Why did you choose healthcare as a career?<br />
I spent a lot of time in hospitals as a kid. Some of the scariest<br />
and hardest moments of my life happened in a hospital.<br />
But during that time, I was cared for by some great doctors<br />
and nurses. They helped me get through the tough parts,<br />
and it really stuck with me. I knew I wanted to work in health<br />
care so I could also help people.<br />
What has been your career pathway to your current job?<br />
I always knew healthcare was the field for me, but I had a<br />
hard time figuring out where I fit in. I graduated from high<br />
school thinking I wanted to be a retail pharmacist. I started<br />
working as a pharmacy tech while in school, but I felt the job<br />
was a little too repetitive for me. I then considered actuarial<br />
science and wanted to work for a health insurance company.<br />
That also didn’t feel like the right fit. I wanted to help<br />
people. Then I read a job posting for a data analyst at UnityPoint.<br />
Something just clicked. I knew this was the right fit<br />
and UnityPoint was the place to be. I took a pharmacy tech<br />
job within UnityPoint while finishing school, and I used this<br />
time to network, do some job shadowing and build relationships.<br />
After graduating, I accepted my current role and have<br />
loved every minute of it.<br />
Why is healthcare a great career field?<br />
There are so many areas for people with all types of backgrounds.<br />
Outside of the more well-known areas (nursing,<br />
physical therapy, surgery, etc.), there’s dietary services, environmental<br />
services, finance/business, quality and regulatory,<br />
to name a few, which all play crucial roles in how hospitals<br />
operate and affect how patients are treated. It’s truly a team<br />
effort to ensure the best possible care for patients. It is very<br />
rewarding to know the work you do is helping make someone<br />
else’s life better, even if you never meet, see or touch<br />
that person.<br />
22 <strong>2019</strong> ALL STARS of ICR
ADVERTISEMENT<br />
Why choose a career with<br />
UnityPoint Health - Cedar Rapids?<br />
As a team member, regardless of your position,<br />
you will have the opportunity to<br />
change lives on a daily basis, delivering on<br />
our vision of Best Outcome for Every Patient<br />
Every Time. That privilege drives employees’<br />
passion for making a difference in the lives<br />
of our patients, helping them create healthier,<br />
more rewarding lives. UnityPoint Health<br />
sets high expectations for team members in<br />
order to establish a trusted team capable of<br />
taking on the toughest of challenges.<br />
Our team members strive to work as one<br />
through four key values:<br />
1. Foster Unity<br />
– We use the skills and abilities of each<br />
person to enable great teams.<br />
– We collaborate across departments,<br />
facilities business units and regions.<br />
– We seek to understand and are open to<br />
diverse thoughts and perspectives.<br />
2. Own the Moment<br />
– We connect with each person treating<br />
them with courtesy, compassion,<br />
empathy and respect.<br />
– We enthusiastically engage in our work.<br />
– We are accountable for our individual<br />
actions and our team performance.<br />
Our Mission: Improving the health<br />
and lives of communities and<br />
patients we serve<br />
Our Vision: Best Outcome Every<br />
Patient Every Time<br />
Our Values: At UnityPoint Health,<br />
we know our collective actions<br />
determine the experience we<br />
create.<br />
3. Champion Excellence<br />
– We commit to the best outcomes and the<br />
highest quality.<br />
– We have a relentless focus on exceeding<br />
expectations.<br />
– We believe in sharing our results,<br />
learning from our mistakes and<br />
celebrating our successes.<br />
– We take responsibility for solving<br />
problems regardless of origin.<br />
4. Seize Opportunity<br />
– We embrace and promote innovation<br />
and transformation.<br />
– We create partnerships that improve care<br />
delivery in our communities.<br />
– We have the courage to challenge the<br />
status quo.<br />
UnityPoint Health team members come for a job, but stay for a career.<br />
When will you begin yours?<br />
Career Opportunities<br />
Our award-winning providers,<br />
specialists and care teams<br />
contribute to our communities,<br />
support patient’s family members<br />
in time of need and make a difference<br />
in the lives of our patients<br />
every day. And they wouldn’t<br />
have it any other way because<br />
that is why they are in this business<br />
in the first place – to care for<br />
others. To us, everything begins<br />
and ends with delivering an<br />
unparalleled health care experience<br />
for our patients. That begins<br />
with a culture that leverages our<br />
most powerful resource – our<br />
team members – who make a difference<br />
on a grand scale across<br />
our organization, regardless of<br />
the role:<br />
Clinical Opportunities<br />
Registered Nurse<br />
Certified Medical Assistant<br />
Home Care Coordination<br />
Hospice and Palliative Care<br />
My UnityPoint Nurse Call Center<br />
Pediatrics<br />
Pharmacy<br />
Laboratory<br />
Advanced Practice<br />
Therapy/Behavioral Health<br />
And More!<br />
Non-Clinical<br />
Administration/Clerical<br />
Billing Office<br />
Environmental Service<br />
Finance and Accounting<br />
Home Medical Equipment<br />
Human Resources<br />
Information Technology<br />
Patient Registration<br />
Procurement, Supply, Distribution<br />
And More!<br />
Come for a<br />
job, stay for<br />
a career.<br />
unitypoint.org/career<br />
<strong>2019</strong> ALL STARS of ICR 23
HEALTH CARE<br />
Teresa Young<br />
Health Psychologist<br />
UnityPoint Health<br />
Cedar Rapids, Iowa<br />
Watch Teresa’s story<br />
youtu.be/njIdiHOsw88<br />
What do you do as a health<br />
psychologist?<br />
My primary role is to see patients who<br />
are struggling with adjustment to a<br />
disability or major traumatic accident.<br />
Other aspects of my work include<br />
running a caregiver support group, cofacilitating<br />
a program for patients with<br />
chronic pain, developing and supervising<br />
a peer support program and seeing<br />
patients before elective surgeries<br />
to maximize a good outcome from the<br />
procedure. The remainder of my time<br />
is spent consulting with our medical<br />
team and serving on hospital-wide<br />
committees to enhance the services<br />
we provide. I love working in a hospital<br />
setting and absorbing the input folks<br />
from different fields contribute.<br />
What gets you excited to go to work<br />
each day?<br />
I feel a strong sense of purpose when<br />
I sit with people during their most difficult<br />
times in life. I get to guide them<br />
toward healthy activities and people.<br />
I derive a lot of meaning and joy from<br />
seeing my patients take action outside<br />
of my office as they adjust to the world<br />
around them and accept themselves<br />
compassionately.<br />
Why did you choose to get into<br />
healthcare?<br />
I think I have a talent for being able to<br />
connect with people when they are at<br />
their most vulnerable. There is such a<br />
high need for mental health providers<br />
and accessible services, and I want to<br />
be part of what meets that need and<br />
advocate for even more.<br />
What did you study in college?<br />
I graduated with a B.A. in psychology<br />
and a minor in Spanish from<br />
Illinois State University, and I stayed<br />
there to complete my M.S. in clinicalcounseling<br />
psychology. After working<br />
in the field for a year, I got my Ph.D. in<br />
counseling psychology from Tennessee<br />
State University.<br />
What has been your career pathway<br />
to your current job?<br />
When I was a senior in college, I received<br />
a lot of support from a mentor<br />
of mine to pursue graduate training.<br />
She encouraged me to consider working<br />
in a clinical field with patients.<br />
After earning my M.S., I worked as a<br />
crisis intervention specialist, evaluating<br />
folks who were suicidal, homicidal<br />
or with chronic mental illness in the<br />
community. During my doctoral training,<br />
I chose a variety of experiences to<br />
find the right fit. I worked at university<br />
counseling centers, conducted<br />
evaluations for children and counseled<br />
veterans of varying age groups and<br />
circumstances.<br />
Some people hear the term “health<br />
care” and think “physician” or<br />
“nurse.” What do you want people<br />
to know to help broaden their outlook<br />
on the field?<br />
Physicians and nurses are, of course,<br />
an integral part of healthcare. But<br />
there is a reason why healthcare has<br />
expanded to include psychologists,<br />
specialists, physical therapists, occupational<br />
therapists, speech pathologists,<br />
social workers, etc. We see better<br />
outcomes when you get all those services<br />
in one place! There are also many<br />
people working “behind the scenes”<br />
in administration, IT, the cafeteria and<br />
gift shop, for example, who keep the<br />
hospital running and going forward.<br />
We need them all.<br />
If someone isn’t sure if healthcare is<br />
the right fit for them, what should<br />
they do to check it out?<br />
First, search healthcare jobs through<br />
a website called O*Net. Once your<br />
options narrow down, contact someone<br />
in that position to connect with<br />
through email or job shadowing.<br />
Health care can be something that<br />
takes getting used to, so volunteering<br />
at a hospital or nursing facility can be a<br />
way to see what one might encounter.<br />
Any other thoughts?<br />
Just that Iowa needs psychologists!<br />
24 <strong>2019</strong> ALL STARS of ICR
HEALTHCARE<br />
Median Hourly Earnings<br />
$21.16<br />
Growth <strong>2019</strong>-2023<br />
Home Health Aides +22%<br />
Nurse Practitioners +12%<br />
Personal Care Aides +12%<br />
Registered Nurses +5%<br />
Physician Assistants +10%<br />
Health Educators +7%<br />
The source of the information above is provided by: Emsi occupation employment data are based on final Emsi industry data and final Emsi staffing patterns. Wage estimates are based on Occupational<br />
Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey (Self-Employed and Extended Proprietors). Occupational wage estimates also affected<br />
by county-level Emsi earnings by industry.<br />
Innovative Equipment<br />
Talented People<br />
ACP, Inc. is located in SW Cedar Rapids,<br />
and is proud to be the only US manufacturer<br />
of Amana and Menumaster commercial<br />
high-speed and microwave ovens<br />
used in many of your favorite restaurants!<br />
Established in 1969, we are the industry<br />
leader and pioneer of commercial microwave<br />
and speed cooking technology.<br />
225 49th Ave. Dr. SW<br />
Cedar Rapids, IA 52404<br />
Production opportunities<br />
available on 1st and 3rd<br />
shifts including:<br />
Assembly<br />
Welding<br />
(Spot, Projection)<br />
Fabrication<br />
(Press, Press Brakes, Lasers)<br />
Material Handling/Warehouse<br />
Service Parts<br />
(Pick, Pack, Ship)<br />
WHY ACP, INC.?<br />
Competitive compensation<br />
package including bonus<br />
opportunities<br />
Full-time 4-10’s work<br />
schedule (Fridays off)<br />
Fantastic benefits<br />
Advancement opportunities<br />
For more information on current openings, benefits,<br />
apply online or complete an application visit:<br />
www.acpsolutions.com/employment or submit your inquiry<br />
or resume to: careers@acpsolutions.com<br />
EOE<br />
Pre-employment physical and drug screen required<br />
<strong>2019</strong> ALL STARS of ICR 25
INFORMATION TECHNOLOGY SECTOR<br />
Alex McCaslin<br />
Controller<br />
ProCircular<br />
Coralville, Iowa<br />
Watch Alex’s story<br />
youtu.be/e9fxofYNcmE<br />
What do you do as a controller?<br />
The primary functions of the job are to oversee the day-today<br />
accounting functions, month-end reporting, delivery of<br />
accurate financial information to the appropriate parties,<br />
budgeting, maintaining the 260e/260f programs and the<br />
research and preparation of requests for proposals (RFPs). As<br />
a small and growing business, we wear many hats and much<br />
of my job can also fall under the “other duties as assigned.”<br />
I have the opportunity to have my hand in sales, operations,<br />
project management and facilities management.<br />
What gets you excited to head to work each day?<br />
With the variety of the work that needs to be done, no day<br />
is ever the same. Accounting often gets stereotyped as<br />
uneventful or boring, and this led me to look at how I could<br />
help other areas of the business, which has enabled me to<br />
streamline processes and contribute in several different areas.<br />
How did you choose your line of work?<br />
I love working with numbers. I have an analytical personality<br />
and thought process. I took accounting classes starting<br />
in high school when I was trying to figure out what I<br />
wanted to do with my life. I loved the ability to see how the<br />
information came together to tell the story of a business.<br />
Accounting isn’t just crunching numbers – it’s telling a story<br />
of a business.<br />
Where did you go to college?<br />
I have an A.A. from Kirkwood and a bachelor’s in accounting<br />
from Kaplan University.<br />
Is there a challenge you’ve overcome at work that you’re<br />
especially proud of?<br />
The biggest challenge has been starting many things from<br />
scratch. ProCircular was a new company when I joined in<br />
2016, and we’ve had to continuously make improvements.<br />
Everyone’s ability to “learn on the fly” is something I’m<br />
proud of, and we have the growth results to show for it.<br />
Is there something in your work that has surprised you?<br />
A controller or accountant is not always associated with<br />
helping generate revenue for a company. ProCircular knew<br />
that government contracting was an area that could be<br />
crucial for the success of the business. I had never worked<br />
on government contracting and bids/RFPs, and it’s not<br />
generally something you’d find a controller doing. I love<br />
the ability to contribute to the growth of the company, and<br />
this is a way to do so. There’s no greater feeling than when<br />
you win a government bid.<br />
What does it take to be successful in your role?<br />
A person can be successful if they come in with subjectmatter<br />
expertise or industry knowledge. However, what truly<br />
stands out is the ability to adapt to change, foster new experiences<br />
and expand their horizons professionally. I feel that<br />
I’ve succeeded because I’ve worked hard and always sought<br />
out new opportunities to learn all aspects of whatever position<br />
I was in. It was more than just coming in and crunching<br />
numbers; it was a hunger that I wanted to learn more so I<br />
could help the business succeed.<br />
If someone isn’t sure if a finance-related career is right for<br />
them, what should they do to check it out?<br />
The first step is determining if you’re passionate about this<br />
area. If you’re not passionate about it, it becomes much harder<br />
to succeed and stand out. If you’re truly interested in the<br />
field, there are a number of college/university organizations<br />
or clubs that you can get involved in. It also helps to talk to<br />
an adviser who can offer guidance and to speak with several<br />
people within the field about what they enjoy and what they<br />
don’t. Keep in mind that you don’t have to rush and make a<br />
decision. Take your time to think things through.<br />
26 <strong>2019</strong> ALL STARS of ICR
INFORMATION TECHNOLOGY<br />
Median Hourly Earnings<br />
Software Developers, Applications $41.63<br />
Web Developer $25.60<br />
Database Administrators $37.98<br />
Computer Programmer $34.72<br />
Network and Computer Systems $35.17<br />
Administrators<br />
The source of the information above is provided by: Emsi occupation employment data are based on final Emsi industry data and final Emsi staffing patterns. Wage estimates are based on Occupational<br />
Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey (Self-Employed and Extended Proprietors). Occupational wage estimates also affected<br />
by county-level Emsi earnings by industry.<br />
AT MERIT CONSTRUCTION,<br />
our employees recognize<br />
the importance of community<br />
involvement.<br />
Together, we build stronger<br />
communities.<br />
Kris Ehlinger,<br />
Superintendent<br />
meritconst.com<br />
<strong>2019</strong> ALL STARS of ICR 27
INFORMATION TECHNOLOGY SECTOR<br />
Randall Pugh<br />
Service Desk User<br />
Support Specialist<br />
Collabrance LLC<br />
Cedar Rapids, Iowa<br />
Watch Randall’s story<br />
youtu.be/C3Q-M05VDh8<br />
What do you do as a service desk user support specialist?<br />
I spend roughly 40 percent of my time on inbound calls and chat requests and another 40<br />
percent working on user-submitted and alert tickets. I’m a subject-matter expert for our<br />
image-based backup solution, so a good portion of my tickets are making sure those devices<br />
are functioning properly. The rest of my time is spent writing PowerShell scripts for<br />
task automation projects, assisting other team members with tickets, learning new things<br />
through trainings or self-study and training our new service desk intern.<br />
What does it take to be successful in your role?<br />
Technical expertise and exceptional customer service skills are important, and you need a<br />
little bit of both to be successful because they feed off each other. You also have to be a<br />
good listener. In a way, you need to be a good “translator” of the user’s words to technical<br />
terms and vice versa. Being able to give easy-to-follow steps that don’t use jargon makes<br />
the customer experience a whole lot better. And having a passion to learn is a plus because I<br />
always feel like I’m learning something new.<br />
28 <strong>2019</strong> ALL STARS of ICR
What gets you excited to head to work each day?<br />
I enjoy the challenge of solving difficult problems and<br />
the satisfaction of finding the solution. I like talking<br />
with our customers. It’s pretty easy to strike up a<br />
conversation while working, and you meet all sorts<br />
of people. I also enjoy the task automation projects I<br />
work on. I started with no PowerShell experience before<br />
Collabrance, took it on as a hobby and then was<br />
able to make it into a part of my career. It’s cool that<br />
I can create something that can be impactful to our<br />
organization and it doesn’t even feel like work to me.<br />
Why did you choose the IT field?<br />
Ever since I was little, I have had a passion for computers.<br />
I took Visual Basic and Java programming classes<br />
in high school and built my own computer, picking<br />
each part individually for my build. I was feeling pretty<br />
knowledgeable about computers at that point and<br />
started fixing them for people in my hometown. After<br />
high school, I enrolled at Kirkwood to study computer<br />
science.<br />
Has there been something in your work that has<br />
surprised you?<br />
I never imagined I would have become a subjectmatter<br />
expert for the image-based backup solution we<br />
offer: Datto. Datto offers two certifications – Technical<br />
Specialist I and Technical Specialist II. I completed<br />
both certifications and became the first person from<br />
Collabrance to earn the Tier II certification, leading the<br />
way for others on my team to earn the certification.<br />
Looking back at where I started, it’s wild to reflect on<br />
how much my technical knowledge has grown.<br />
If someone isn’t sure if IT is the right fit for them,<br />
what should they do to check it out?<br />
If programming classes are an option, take them.<br />
Whether you find programming interesting or not,<br />
understanding programming concepts is extremely<br />
helpful for troubleshooting issues. Also, if you have the<br />
ability to build your own computer, you should give it a<br />
try. I built my first computer after reading some guides<br />
on the internet and used the manuals that came with<br />
the parts to put it together. Not only is it rewarding<br />
to do something that seems so complex, but you are<br />
building something you can use for several years with<br />
occasional upgrades. Overall, the IT sector is a great<br />
career to join at any age. It’s a growing field with endless<br />
opportunities for specialization.<br />
AARON HOUSE<br />
Automation Product Specialist<br />
CONGRATULATIONS<br />
AARON HOUSE<br />
ON RECEIVING HONORABLE MENTION AS AN ALL STAR OF ICR!<br />
vanmeterinc.com 1-800-247-1410<br />
Everything you need to succeed.<br />
<strong>2019</strong> ALL STARS of ICR 29
TRANSPORTATION, LOGISTICS SECTOR<br />
What has been your career pathway to your current<br />
job?<br />
While I was working on my degree in diesel truck technology<br />
at Kirkwood, I worked as a detailer, cleaning the<br />
inside and outside of trucks. Once I earned my degree,<br />
I started as a diesel technician. While that is still my official<br />
title, I’ve been able to progress in my career. I’m<br />
continually learning and improving the more I experience<br />
in my job. I’m also required to complete ongoing<br />
training through our original equipment manufacturer<br />
(OEM), which is International and Isuzu. The more training<br />
I complete, the more money I’m able to earn because I can<br />
work on more difficult repairs. Currently, I’m the lead on second<br />
shift. If another diesel technician doesn’t know how to complete<br />
a repair, they come to me and I’m able to help them diagnose it<br />
accurately.<br />
Nick Fisher<br />
Diesel Technician<br />
Thompson Truck and Trailer<br />
Cedar Rapids, Iowa<br />
Watch Nick’s story<br />
youtu.be/G8wbfHBkcDQ<br />
Why Kirkwood?<br />
The diesel truck technology program is short (18 months), so I<br />
could learn what I needed quickly and then get back to working.<br />
And as a student, I had access to tools at 50 percent off because<br />
Kirkwood partners with tool retailers to provide students a discount<br />
to get started.<br />
What kind of advancement opportunities are there within<br />
the industry?<br />
As a diesel technician, you can get certified in many different<br />
brands of trucks, different engines, transmissions, etc. The more<br />
you know, the more opportunities you have. There are a lot of<br />
other jobs you can transition to as well. You’ll still utilize the<br />
knowledge gained as a diesel technician, but you’ll be<br />
doing different things with it: shift manager, truck sales,<br />
parts specialist, warranty, truck leasing, service writer,<br />
fleet manager. You can even open and run your own<br />
repair shop.<br />
Speaking of different brands, how do you keep current<br />
on what’s new within the industry?<br />
Training is a continual process. There are hours of<br />
videos to watch, followed by quizzes. Our OEMs are always<br />
updating their truck models and correcting issues,<br />
so new information and training is constantly posted. I<br />
always try to stay up to date on my training because it<br />
ultimately helps me be successful in my job.<br />
What do you find especially rewarding about your<br />
job?<br />
The problem-solving is rewarding. I often see trucks<br />
I’ve worked on driving down the road.<br />
What do you do as a diesel technician?<br />
I diagnose and repair trucks. We generally only work<br />
on the cab of a semi where the mechanical, electrical,<br />
steering and suspension work is located.<br />
What gets you excited to head to work each day?<br />
I’m excited to see what’s in the shop that needs repaired.<br />
I don’t know what I’ll be working on until I get<br />
there, so it’s always something new.<br />
Has anything in your work surprised you?<br />
Knowing how to program, reprogram and update different computers<br />
in the truck. You usually think of a mechanic job as dirty<br />
and manual labor only, but there is so much technology involved<br />
in semis now, and we’re the ones required to know how to use it<br />
and program it.<br />
What personal and professional skills are needed to be successful<br />
in this industry?<br />
Problem-solving, hand-eye coordination, communication and<br />
patience. Also, you need to know how to use a computer well,<br />
including how to research and find the information needed to<br />
then go fix a truck.<br />
If someone isn’t sure if the transportation industry is the right<br />
fit, what should they do to check it out?<br />
There are a ton of videos online you can watch to get a sense of<br />
what the job requires and what the environment of a shop is like.<br />
The state of Iowa is known for the number of trucking companies located<br />
here. There’s always a transportation company hiring for roles<br />
such as mine or others in this field.<br />
30 <strong>2019</strong> ALL STARS of ICR
TRANSPORTATION<br />
Transportation Workers, 9% growth from<br />
<strong>2019</strong>-2023<br />
Industrial Truck and Tractor Operators, 6%<br />
growth from <strong>2019</strong>-2023<br />
In <strong>2019</strong>, there are 16,053 jobs in the ICR<br />
Region, 37% above the national average<br />
Median Hourly Earnings<br />
$18.14<br />
The source of the information above is provided by: Emsi occupation employment data are based on final Emsi industry data and final Emsi staffing patterns. Wage estimates are based on Occupational<br />
Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey (Self-Employed and Extended Proprietors). Occupational wage estimates also affected<br />
by county-level Emsi earnings by industry.<br />
QUESTIONS?<br />
If you are interested in learning more about the ICR<br />
Sector Boards, or want to become an employer<br />
board member, please contact:<br />
Architecture Construction and Engineering (ACE)<br />
Kylie.Gudenkauf@Kirkwood.edu<br />
Advanced Manufacturing<br />
Barbara.Rawson@Kirkwood.edu<br />
Financial Services<br />
Judy.Stoffel@Kirkwood.edu<br />
Healthcare<br />
Judy.Stoffel@Kirkwood.edu<br />
Information Technologies<br />
Gary.Vogt@Kirkwood.edu<br />
people<br />
Our<br />
make us<br />
better!<br />
Ryan Dalziel was named<br />
Honorable Mention from the<br />
Transportation and Logistics<br />
sector board.<br />
Congratulations Ryan!<br />
Transportation, Logistics<br />
Ashley.Grimm@Kirkwood.edu<br />
<strong>2019</strong> ALL STARS of ICR 31
TRANSPORTATION, LOGISTICS SECTOR<br />
Lewis Minehart<br />
ICON Program:<br />
Independent Contractor<br />
Don Hummer Trucking<br />
Cedar Rapids, Iowa<br />
Watch Lewis’ story<br />
youtu.be/9TJyy0MJTYo<br />
What do you do as an independent contractor?<br />
I really have two jobs. First, as a truck driver, I regularly inspect<br />
my truck and trailer to ensure all the equipment can be<br />
operated safely. The other important part of being a driver is<br />
to safely arrive at my appointments in a timely manner with<br />
everything intact. Of course, there is a lot more involved<br />
when it comes to safely operating an 80,000-pound vehicle,<br />
but at the end of the day, it really is that simple. The second<br />
part of my job is managing my truck, which includes things<br />
like scheduling maintenance, ensuring compliance, monitoring<br />
costs and revenue. This involves all the details on the<br />
business side of trucking that keep you running profitably.<br />
Why did you choose to get into the trucking industry?<br />
After serving eight years in the Marine Corps, I was honorably<br />
discharged in 2011. I had saved up some money while<br />
in the service but didn’t really have a plan for my future. I<br />
spent the next few years contemplating what I should do<br />
next. I did some construction work, some welding, attended<br />
college for a couple years and tried working security, but<br />
nothing ever felt right. In the back of my mind I was always<br />
curious about truck driving. I had no driving experience, but<br />
my dad was a truck driver in the ’80s and always told my<br />
younger brother and me interesting stories from his time on<br />
the road. I decided to look into becoming a truck driver and<br />
went to Kirkwood to obtain my commercial driver’s license<br />
(CDL). I thought I’d give it a shot and if nothing else, I’d at<br />
least end up with a few good stories of my own, but I ended<br />
up falling in love with it.<br />
What has been your career path after receiving your CDL?<br />
I graduated from Kirkwood’s professional driving program<br />
in 2016. One of my Kirkwood instructors helped me get my<br />
first job in Cedar Rapids. At the time I had a dog at home<br />
and couldn’t do “over the road,” so I drove a dump truck<br />
for about a year in order to be home daily. It was a blessing<br />
and a curse; I was home every night, but I also worked 18-<br />
hour days. After my dog passed away, I figured it was time<br />
to use my license for the reason I got it: to drive big trucks.<br />
I applied with Hummer because of the reputation they have<br />
for being committed to their drivers. For the next year I<br />
scrimped and saved every penny, and by the end of my first<br />
year with Hummer, I had saved enough money to buy my<br />
own truck. I decided to lease that truck on with Hummer.<br />
The company really went out of their way to help me get<br />
into the industry, actually negotiating with third parties at<br />
times on my behalf. I’ve been operating my own truck for<br />
the last year and have no regrets.<br />
What advice would you give to people who want to get<br />
into the transportation industry?<br />
There is no other career which costs so little to get into that<br />
will have you making this much money in a short period of<br />
time without incurring debt. When you’re just starting out,<br />
pick a company that will treat you right. Talk to other drivers<br />
to get a feel for a company’s atmosphere. The state of Iowa<br />
subsidizes a training course through Kirkwood for certain<br />
circumstances, and military veterans can apply their benefits<br />
toward driving programs. Research as many of these options<br />
as you can to see what’s right for you. The great thing about<br />
trucking is that you decide how much or how little you work:<br />
work more, get paid more; work less, get paid less. You<br />
decide the level of your success. <strong>All</strong> it takes is a little bit of<br />
effort and some serious determination.<br />
32 <strong>2019</strong> ALL STARS of ICR
ADVERTISEMENT<br />
Customize Your Career<br />
with Don Hummer Trucking<br />
At Don Hummer Trucking, we understand what it means to be driven. When<br />
Lewis Minehart was considering joining Hummer through our Driving Forward<br />
and Heroes to Hummer training programs, it was clear that his goal was to end<br />
up in our ICON: Independent Contractor program.<br />
Before making the transition to independent contractor, Lewis worked<br />
closely with our team to get a better understanding of our industry and all<br />
its moving parts. Through his own determination – and a little help from<br />
our crew – Lewis went from trainee to Independent Contractor in just under<br />
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A Great Career Starts with Great Training & Mentors<br />
Whether you’re fresh out of school or an experienced professional looking<br />
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Don Hummer Trucking Benefits<br />
- Driver trainees are salaried and eligible<br />
for full benefits<br />
- Excellent pay + regular bonus potential<br />
- Raises as you gain experience<br />
- Standardized home time policy gets you<br />
home when it matters<br />
- Affordable medical, dental, vision and<br />
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- Save for retirement with 401(K) + company<br />
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- Pet friendly – take your dog on the road<br />
Career Opportunities Available Now<br />
- 12 Nights Out – Explore the country<br />
as you rack up miles. A great fit for<br />
drivers who want maximum miles and<br />
bi-weekly hometime.<br />
- 5 Nights Out – Perfect for drivers<br />
who like consistency and need regular<br />
hometime.<br />
- Team Drivers – Share the drive with a<br />
friend or spouse.<br />
- Independent Contractor – Our ICON<br />
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Check out all the career opportunities<br />
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LEWIS MINEHART<br />
AND THE <strong>2019</strong> CBJ ALL STARS<br />
donhummertrucking.com<br />
888-323-6115<br />
Congratulations to Lewis Minehart, Independent Contractor for<br />
Don Hummer Trucking, and all <strong>2019</strong> CBJ <strong>All</strong> <strong>Stars</strong>. We’re proud<br />
of our drivers like Lewis, and all Hummer employees, who put<br />
their talents to work in the ICR Corridor.<br />
<strong>2019</strong> ALL STARS of ICR 33
Reach For Potential House Project<br />
JUNIOR ALL STARS<br />
WINNERS<br />
In June 2018, five Kirkwood Community College<br />
and high school students embarked on the Greater<br />
Iowa City Home Builders Association’s initial<br />
summer Vocational Training Program. Through the<br />
program, the students constructed a 2,339-squarefoot<br />
house in Iowa City.<br />
Pallavi Gopalakrishna<br />
Student, Kirkwood Community College<br />
Cullen Klebe<br />
Student, Highland High School, Riverside*<br />
Jake Nietfeldt<br />
Student, Durant High School, Durant<br />
George Marcy<br />
Student, Solon High School, Solon<br />
Lia Weiner<br />
Student, Iowa City West High School, Iowa City<br />
What did the five of you accomplish?<br />
JAKE NIETFELDT: A group of us, ranging from a junior in<br />
high school to a 38-year-old Kirkwood student, built a house<br />
through the Iowa City Home Builders Association for Reach<br />
For Your Potential, which houses adults with disabilities that<br />
need 24/7 care. The house was Americans with Disabilities Act<br />
(ADA)-approved, making it 100 percent handicap accessible.<br />
PALLAVI GOPALAKRISHNA: Under the constant support and<br />
impeccable guidance of Tim Rouse, starting from how the<br />
building permit was obtained to the housewarming ceremony,<br />
from digging to building, from using hands to using machines,<br />
we were laid out the opportunity to learn and build the home.<br />
A confidence that came from trusting a group of students to<br />
deliver a live product was a boost to my self-confidence.<br />
CULLEN KLEBE: Everyone worked on various things. I helped<br />
put the foam board along the footings and tie rebar together<br />
for the concrete slab. I helped frame, helped put the roof on,<br />
helped side the house and all sorts of other fun stuff. Our first<br />
day working on the site was June 12 and we had the house<br />
showing on Sept. 1.<br />
How did you and your team members get connected,<br />
especially since you’re from different schools?<br />
Cullen Klebe and Jake Nietfeldt are two of the five Junior <strong>All</strong> <strong>Stars</strong><br />
winners.<br />
JAKE: The opportunity was offered to me by my high school<br />
shop teacher, Mr. Tim Rouse. He was told about it by Joe<br />
Greathouse, associate professor of construction management<br />
at Kirkwood.<br />
PALLAVI: I was also told about the project by Joe Greathouse.<br />
(I’m an architectural technology student.) Prior to attending<br />
Kirkwood, I had completed my bachelor’s in architecture studies<br />
in India before following my husband to the United States.<br />
CULLEN: I found out about it through my boss at McCreedy-<br />
Ruth Construction, Tim Ruth. He mentioned that we were<br />
going to start a new student-built house and that I should take<br />
part. I signed up for the project, signed up to have it be used<br />
as my summer internship for Kirkwood and off things went.<br />
Has Kirkwood been a good choice for you?<br />
PALLAVI: Yes. I chose Kirkwood because it has the courses I<br />
was looking for, and when I approached the faculty, they gave<br />
me all the attention I needed, listened to me and guided me.<br />
What appealed to you about the housebuilding project?<br />
JAKE: I have an interest in the trades and this helped me get<br />
my foot in the door. It also appealed to me because of who<br />
we were building it for.<br />
PALLAVI: With great communication from the start of the project<br />
until the end, every person who contributed had a noble,<br />
yet humble, thought in their minds, be it the design team,<br />
various consultants, banks, etc. The one cause in mind was the<br />
community support and reassurance of faith in humankind.<br />
CULLEN: I started working for McCreedy-Ruth Construction<br />
in the summer of 2017, so I wasn’t too experienced when I<br />
started working on the Reach house. I want to be a framer and<br />
I saw an opportunity to do that.<br />
34 <strong>2019</strong> ALL STARS of ICR
What did you find especially rewarding about the project?<br />
JAKE: The happiness we gave those four adults who had not<br />
gotten to experience their own home to have, in a way, their own<br />
home. (They will always live in a supervised home.) The happiness<br />
that they expressed at the ribbon-cutting spoke for itself.<br />
PALLAVI: The smiles of the homeowners on the housewarming<br />
day! That was a heartwarming reward.<br />
CULLEN: Seeing the final product. I worked on the house from<br />
when they poured the foundation until the nail holes were<br />
filled, so I was fortunate enough to see the project all the way<br />
through. To see the people’s faces who were going to be living<br />
in the house was priceless. They thanked us and hugged us, but<br />
the best part was seeing how happy they were and how great<br />
the house turned out.<br />
Did you face challenges while building the house?<br />
JAKE: For most of us, this was our first time building a house,<br />
so we didn’t know what to do. My teacher, Mr. Rouse, and Tim<br />
Ruth from McCreedy-Ruth Construction did a wonderful job<br />
of helping us and not getting frustrated with us! They were<br />
wonderful mentors. The other challenge we faced was the<br />
weather. We had a few rainy days and we had a lot of superhot<br />
days – we were sheeting the roof on one of the hottest<br />
days of the summer.<br />
CULLEN: The biggest challenge we faced had to be our inexperience,<br />
even my own. We were all learning new things as the<br />
job went on and we just had to face it.<br />
If someone isn’t sure if construction is the right fit, what<br />
should they do to check it out?<br />
JAKE: Do research on it and look for things such as a studentbuilt<br />
home in your community or in a community around you.<br />
Do a job shadow or talk to someone in the trades. Just give it a<br />
shot. If you don’t like it, then you can back out.<br />
PALLAVI: Being in the construction field is like a banquet every<br />
day because there are numerous things going on at one place:<br />
learning engineering, managing social and economic conditions,<br />
team and time coordination, planning and much more.<br />
Having a roof over your head is a satisfying feeling. Being able<br />
to be in an industry that helps provide one is even better.<br />
Watch Reach For Your<br />
Potential House Project story<br />
youtu.be/wo43fUELVHM<br />
CULLEN: Talk to a teacher<br />
or your guidance counselor<br />
and see if there are job<br />
shadow opportunities you<br />
can try. Go out and see if<br />
you really want to do this,<br />
and if you don’t, that is perfectly<br />
fine. This line of work<br />
is not for everyone, but if you do want to do construction and<br />
you are sure of it, now is a great time to get into the trade – any<br />
trade for that matter. Be prepared to work hard, and don’t be<br />
afraid to get after it. Be a go-getter, be energetic and excited<br />
to learn and people will want to teach you. Everyone will make<br />
mistakes, but that’s how you learn.<br />
*Cullen graduated in 2018 and is now a construction management<br />
student at Kirkwood.<br />
JUNIOR ALL STARS<br />
HONORABLE MENTION<br />
Elisha Sir-Louis<br />
Student, Mid-Prairie Home School<br />
Assistance Program<br />
Kirkwood Advanced Manufacturing/<br />
Engineering Technology & Welding Career<br />
Academy, Kirkwood Regional Center at the<br />
University of Iowa<br />
Why did you choose<br />
to participate in<br />
Kirkwood’s advanced<br />
manufacturing academy<br />
experience?<br />
The opportunity to attend<br />
a college course<br />
free of charge while still<br />
in high school and gain<br />
life experience in a field<br />
that is in high demand right now was an experience<br />
I couldn’t pass up. The advanced manufacturing<br />
and welding classes intrigued me. I realized<br />
I was gaining an experience few get at my age.<br />
And it taught me what it means to be in the environment<br />
of a job mindset.<br />
Share some details about your academy<br />
experience.<br />
I am currently enrolled in Kirkwood’s advanced<br />
manufacturing program, which is a yearlong commitment.<br />
We are studying CNC lathe, CNC mill,<br />
press brake and different forms of welding. Last<br />
summer I had an internship through Kirkwood’s<br />
Workplace Learning Connection, which is a program<br />
for high schoolers to experience on-the-job<br />
training and explore different job opportunities.<br />
I did my internship with Open Gates Group, a<br />
small-town milk and dairy company that had an<br />
internship for an apprentice welder. That was the<br />
first encounter I had with a welding job.<br />
If someone isn’t sure if manufacturing is right<br />
for them, what should they do to check it out?<br />
If you’re interested in advanced manufacturing,<br />
welding, CNC or other machines used in a<br />
manufacturing setting, there are demo days held<br />
at the regional center that you can attend to get<br />
a glimpse into the manufacturing world. You are<br />
able to use the virtual welders and possibly see<br />
the machines at work during the demo day. The<br />
advanced manufacturing curriculum is great for<br />
those who want to work with their hands and see<br />
some sparks fly. The classroom and bookwork are<br />
really easy to understand, along with the lectures.<br />
<strong>2019</strong> ALL STARS of ICR 35