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The 10 Most Innovative Companies in 2019

Insights Success has enlisted “The 10 Most Innovative Companies in 2019”, which are driving customer’s experiences by smartly incorporating the intersection of innovation and evolving technologies and thereby, delivering novel solutions

Insights Success has enlisted “The 10 Most Innovative Companies in 2019”, which are driving customer’s experiences by smartly incorporating the intersection of innovation and evolving technologies and thereby, delivering novel solutions

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novelty. Innovation, truly deep and susta<strong>in</strong>able <strong>in</strong>novation,<br />

comb<strong>in</strong>es both creativity and discipl<strong>in</strong>e, which are curious<br />

bedfellows. It is a considered process that requires a raft of<br />

different skills and ways of th<strong>in</strong>k<strong>in</strong>g, comb<strong>in</strong>ed towards<br />

creat<strong>in</strong>g a common outcome. In fact, the <strong>in</strong>novation journey<br />

is more like a cycle that can start at any po<strong>in</strong>t, not just <strong>in</strong> the<br />

playful and curious spaces.<br />

<strong>The</strong>re are probably many employees <strong>in</strong> your organisation<br />

who do not identify with this sense of curiosity, or th<strong>in</strong>k<br />

that they have light bulb moments, but who are nonetheless<br />

crucial to the success of <strong>in</strong>novation as an outcome. You will<br />

not embed an agile <strong>in</strong>novation culture without show<strong>in</strong>g<br />

employees of all stripes and skillsets where they fit <strong>in</strong>. <strong>The</strong><br />

<strong>in</strong>novation culture needs a common framework and<br />

language. With<strong>in</strong> this shared understand<strong>in</strong>g, different styles<br />

are more likely to <strong>in</strong>teract with, and appreciate, the<br />

contribution of others. Creat<strong>in</strong>g the best environment for<br />

each stage of the journey, so that people are empowered to<br />

contribute their strengths will improve the likelihood of<br />

success.<br />

Understand<strong>in</strong>g the <strong>in</strong>novation journey<br />

Start with align<strong>in</strong>g teams around PURPOSE, what are they<br />

try<strong>in</strong>g to achieve and why? <strong>The</strong>n move to how they can<br />

identify opportunities through understand<strong>in</strong>g trends and<br />

patterns, often related to changes <strong>in</strong> human behaviour. <strong>The</strong>n<br />

move to the creative space where people ignite ideas,<br />

through practices such as bra<strong>in</strong>storm<strong>in</strong>g and value<br />

proposition design. After you have an array of ideas, submit<br />

them to analysis and experimentation, separat<strong>in</strong>g the good<br />

ones from the bad, <strong>in</strong>vestigat<strong>in</strong>g whether they are useful,<br />

not just novel. <strong>The</strong> <strong>in</strong>terrelationship between these three<br />

spaces is often where you see design th<strong>in</strong>k<strong>in</strong>g processes <strong>in</strong><br />

action. Now, if you have a few really good ideas that have a<br />

high chance of work<strong>in</strong>g, start to th<strong>in</strong>k through how to best<br />

make them work. If not, revisit the orig<strong>in</strong>al-identified<br />

opportunity or generate alternative ideas and solutions.<br />

When ready for <strong>in</strong>vestment, <strong>in</strong>novation leadership is really<br />

critical. This is often the graveyard of ideas. Here<br />

demonstrate courage; assign resources, whether it is people,<br />

time or money. Once ideas are funded, f<strong>in</strong>d people who are<br />

great at implementation and gett<strong>in</strong>g th<strong>in</strong>gs done. Once the<br />

idea is start<strong>in</strong>g to get traction and have an impact, harness<br />

the skills of improvement and optimisation to scale and<br />

leverage the ideas <strong>in</strong>to other areas of opportunity.<br />

<strong>The</strong>re are no straight roads. This is why <strong>in</strong>novat<strong>in</strong>g is often<br />

so difficult. Not only are you try<strong>in</strong>g to do someth<strong>in</strong>g new,<br />

you have to harness diversity towards an often unknown<br />

outcome. Creat<strong>in</strong>g the best environment for each stage of<br />

the journey, so that people are empowered to contribute<br />

their strengths, will help to create a successful outcome.<br />

This means teach<strong>in</strong>g people when to contribute and when to<br />

pass the baton on to someone else. This is true<br />

collaboration, anchored <strong>in</strong> a clear purpose that is focused on<br />

the success of the idea.<br />

Give each of your employees a proactive role <strong>in</strong> the<br />

<strong>in</strong>novation journey<br />

Culture could be termed “how we do th<strong>in</strong>gs around here”<br />

and part of what contributes towards this is how leaders act<br />

and behave towards the people that they manage and lead.<br />

Even more so when it comes to <strong>in</strong>novat<strong>in</strong>g. If people<br />

understand their contribution, they will have the confidence<br />

and courage to start th<strong>in</strong>k<strong>in</strong>g of themselves as <strong>in</strong>novators.<br />

<strong>The</strong>y will also understand when they will have the most<br />

impact. <strong>The</strong> <strong>in</strong>novation journey needs a different culture at<br />

different po<strong>in</strong>ts; a culture that allows for ideas to be<br />

generated is not the same as one needed to <strong>in</strong>vestigate those<br />

ideas.<br />

Innovation and the CEO<br />

Lead by example. Understand the part of the <strong>in</strong>novation<br />

journey that you are best at, and be aware of the bias that<br />

you will have because of that. Increase the awareness of<br />

yourself and others,so that you can empower everyone to<br />

cultivate environments that allow their strengths to flourish.<br />

Ensure that every skillset and its contribution to <strong>in</strong>novation<br />

is respected and rewarded. This can only be done by<br />

understand<strong>in</strong>g the whole of the <strong>in</strong>novation journey, end-toend.<br />

Diversity is key, if you have a lot of people who are<br />

good at generat<strong>in</strong>g ideas, you may end up with very little<br />

that actually gets done. If you have a lot of people who are<br />

good at implementation, you may end up deal<strong>in</strong>g with<br />

today’s work very well, but not have the culture of a<br />

future-ready organisation that can adapt to fast-paced<br />

change tomorrow. In empower<strong>in</strong>g your leaders and<br />

employees to develop their creative potential, <strong>in</strong> the<br />

broadest sense of the word, <strong>in</strong>novation will start to seep<br />

through the whole of your organisation, embedd<strong>in</strong>g a<br />

culture that will <strong>in</strong>crease the likelihood of you creat<strong>in</strong>g<br />

impactful value out of new ideas.<br />

12 April <strong>2019</strong>|

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