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SUMMER 2019

Distributor's Link Magazine Summer 2019 / Vol 42 No3

Distributor's Link Magazine Summer 2019 / Vol 42 No3

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130<br />

THE DISTRIBUTOR’S LINK<br />

NELSON VALDERRAMA YOUR PRICING IS THE KEY TO UNLOCKING FASTER GROWTH - PART 1 from page 24<br />

Imagine source: hbr.org/1992/09/managing-price-gaining-profit<br />

Naturally, this begs the question: “If improvements in price<br />

typically have three to four times the effect on profitability<br />

as proportionate increases in volume, why aren’t more<br />

owners taking advantage?” That usually depends on who<br />

you’re asking.<br />

Excuses Come In All Shapes and Sizes<br />

As with any major change in a business plan, there<br />

are always a thousand reasons not to try something new.<br />

I’m oversimplifying a bit here, but one of the biggest<br />

reasons in our industry is simply that distributors perceive<br />

pricing as too complex to mess with. For example, let’s<br />

say a typical mid-sized distributor has 1,000 customers.<br />

Let’s also assume they have an average number of active<br />

SKUs at around 5000 SKUs and at least 3 quantity breaks<br />

(few, medium and many)...when you run the math on that,<br />

you get a whopping 15 Million possible combinations that<br />

need to be priced properly!<br />

Another major reason I hear time and time again from<br />

owners, GMs or leaders is simply a matter of allocating<br />

enough time to the issue. Let me ask you a question: how<br />

many days in <strong>2019</strong> have you invested on pricing, either<br />

talking or collaborating with your team? If you’re like most<br />

teams I talk to at expos and conferences, your answer<br />

is probably something like “not enough”, “we review our<br />

margin at the end of the month”, “when we have a few<br />

free hours”, or more recently, “thanks to new tariffs,<br />

we’ve been reviewing pricing much more”.<br />

In fact, a CEO told me the other day that they have<br />

been considering bringing someone in to assess their<br />

pricing for FOUR years but haven’t<br />

gotten around to it…another COO<br />

told me “we handle our pricing<br />

internally” but when I spoke to his<br />

GMs, they confessed it’s been years<br />

since anything has happened with<br />

their pricing.<br />

I don’t know what the perfect<br />

answer for your team might be, but<br />

at the end of the day, I just urge<br />

you to be honest with yourself. Take<br />

the time to actively look, engage or<br />

provoke your organization to allocate<br />

time into pricing. You know the return on that investment<br />

has 3-4 times the potential of focusing on volume alone,<br />

so don’t let it go to waste.<br />

The harsh truth is this: Jeff Bezos and his team<br />

wake up every morning believing that your margin is their<br />

opportunity, do you have the same passion for your margin<br />

and pricing?<br />

So How Do You Get Started?<br />

In my next article, I’ll discuss strategies for categorizing<br />

your current pricing practices and share some simple<br />

frameworks for understanding where your opportunities<br />

lie as well as the fastest path to profit depending on what<br />

type of team you run.<br />

First though, you need to take a look inward and take<br />

inventory of where you stand today. Ask yourself....<br />

¤ When was the last time you evaluated<br />

your pricing?<br />

¤ What practices do you have in place to<br />

categorize your customers currently?<br />

¤ Do you have any automated tools in place<br />

to help you better spot inefficiencies?<br />

¤ Does your sales team have the insights they<br />

need to communicate price ROI?<br />

¤ Are you REALLY taking advantage of all the<br />

data in your CRM to optimize pricing?<br />

Take a moment, take a breath, and take the first<br />

step toward maximizing your returns through improved<br />

pricing. It’s the best decision you’ll make for your<br />

business this year.<br />

NELSON VALDERRAMA

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