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14 <strong>Summer</strong> <strong>2019</strong> FEATURE<br />
Marketing<br />
Goes to<br />
College<br />
Companies need talent<br />
that understands modern<br />
marketing, but they can’t<br />
hire talent if it’s not trained.<br />
Professor Ed Malthouse notes<br />
it’s unrealistic to<br />
expect marketingready<br />
talent right<br />
out of colleges<br />
that teach old-world<br />
marketing. Marketing<br />
EDGE recognized this years<br />
ago and built academics<br />
into the model.<br />
A statistician by training,<br />
Malthouse got into direct<br />
marketing in the early ‘90s.<br />
As a result of postdoctoral<br />
work studying direct<br />
marketing problems, he<br />
joined Northwestern’s Medill<br />
School, which offered one<br />
of the world’s first direct<br />
marketing master’s degrees.<br />
He also became part of the<br />
Direct Marketing Educational<br />
Foundation (DMEF), a<br />
forerunner of Marketing<br />
EDGE. “Professors are good<br />
at organizing but need input<br />
from what’s happening in the<br />
world, and DMEF gave a lot<br />
of access,” Malthouse says.<br />
DMEF released data sets that<br />
companies made available<br />
for teaching and research. “It’s<br />
valuable having real data for<br />
the classroom and creating<br />
assignments off that. It adds<br />
credibility,” he explains.<br />
To close the gap between<br />
classroom theory and market<br />
reality, corporate leaders also<br />
talk about their marketing<br />
journeys, so students see<br />
theory and learning applied<br />
to the marketplace. “You can<br />
see the transformation as<br />
they start to be more acutely<br />
aware of what<br />
marketing really<br />
involves,” says<br />
Terri Bartlett.<br />
Esteemed Thought<br />
Leadership<br />
Another EDGE benefit is<br />
the esteemed academic<br />
publication Journal of<br />
Interactive Marketing,<br />
for which Malthouse<br />
served as editor for five<br />
years. He notes, “We do<br />
original research and break<br />
important stories. One<br />
was on customer lifetime<br />
value—now a core principle<br />
across many companies.”<br />
Companies buy articles à la<br />
carte or subscribe. “It’s highly<br />
regarded by organizations<br />
wanting to be on the cutting<br />
edge of thought leadership.”<br />
of direct marketing. What’s happened is that<br />
all of the digital jargon that was minor 20<br />
years ago has become mainstream, and so<br />
must student training,” explains Edward C.<br />
Malthouse, professor at Northwestern’s Medill<br />
School, longtime Marketing EDGE supporter,<br />
and past editor of the organization’s publication,<br />
Journal of Interactive Marketing.<br />
Traditional Marketing<br />
Doesn’t Fit Anymore<br />
Most marketers would agree that not having<br />
the right marketing talent will negatively<br />
affect the implementation of their<br />
marketing plans and strategies.<br />
Carlos Dominguez, President of<br />
Sprinklr, a longtime Marketing<br />
EDGE corporate sponsor, spends<br />
a lot of time with CEOs and CMOs; according<br />
to him, “not one says life is easy and good.<br />
People are forced to change at a pace we never<br />
imagined, and they’re wrestling with a radically<br />
different world.”<br />
When you look at what’s required in<br />
marketing today, it’s a different skill set than<br />
in the past, with new channels, generational<br />
speech, and changing expectations for<br />
response times. “This represents an incredible<br />
shift, yet most companies still operate in<br />
their own traditional ways,” Dominguez says.<br />
In this world of new expectations, he sees<br />
opportunities for “organizations that adapt,<br />
because not everyone will. If you can, and<br />
you do, the marketing benefits and results<br />
are much greater.”<br />
Graduates Hit the<br />
Ground Running<br />
What makes Marketing EDGE graduates a<br />
better hire? What gives them, well,<br />
an edge over other marketing<br />
rookies? Clearly something is<br />
different. Drew May, Marketing<br />
EDGE Board Chairman and Acxiom<br />
SVP and Chief Customer Officer, cites successes<br />
such as one alumna who went on to roles<br />
at Unilever and Hershey. “She’s a fantastic<br />
example of how a person with Marketing EDGE<br />
experience can really kick-start their career,” he<br />
says. “<strong>The</strong> students hit the ground running into<br />
top-tier brands and have impact right away. <strong>The</strong><br />
hiring company gains an entry-level person who<br />
comes up to speed much faster.”<br />
Acxiom has also hired interns from<br />
summer programs, and according to Drew<br />
May, two things make these students a better<br />
hire. “Look at the quality of content and<br />
programs that Marketing EDGE produces.<br />
No other organization offers the same level of<br />
content for students in the field of marketing.<br />
Secondly, the bar for admission is high,<br />
requiring well-rounded students.”<br />
“<strong>The</strong> students hit<br />
the ground running<br />
into top-tier brands<br />
and have impact<br />
right away.”<br />
<strong>The</strong> agency ForwardPMX has filled most of its<br />
entry-level staff with hires from Marketing EDGE<br />
talent programs. Chief Growth Officer, Chris<br />
Paradysz explains why: “<strong>The</strong> most important<br />
thing is meeting the students. Imagine buying a<br />
car without seeing it. Same with hiring. You’ll find<br />
Marketing EDGE has done absolutely the most<br />
successful screening, filtering, and interviewing of<br />
students, bar none! <strong>The</strong>y have a knack for finding<br />
motivated students.” Paradysz serves as a board<br />
member and longtime supporter of Marketing<br />
EDGE, while ForwardPMX contributes as a<br />
corporate sponsor. ■