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The Beat - Summer 2019

Drummond's Summer 2019 edition of The Beat

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14 <strong>Summer</strong> <strong>2019</strong> FEATURE<br />

Marketing<br />

Goes to<br />

College<br />

Companies need talent<br />

that understands modern<br />

marketing, but they can’t<br />

hire talent if it’s not trained.<br />

Professor Ed Malthouse notes<br />

it’s unrealistic to<br />

expect marketingready<br />

talent right<br />

out of colleges<br />

that teach old-world<br />

marketing. Marketing<br />

EDGE recognized this years<br />

ago and built academics<br />

into the model.<br />

A statistician by training,<br />

Malthouse got into direct<br />

marketing in the early ‘90s.<br />

As a result of postdoctoral<br />

work studying direct<br />

marketing problems, he<br />

joined Northwestern’s Medill<br />

School, which offered one<br />

of the world’s first direct<br />

marketing master’s degrees.<br />

He also became part of the<br />

Direct Marketing Educational<br />

Foundation (DMEF), a<br />

forerunner of Marketing<br />

EDGE. “Professors are good<br />

at organizing but need input<br />

from what’s happening in the<br />

world, and DMEF gave a lot<br />

of access,” Malthouse says.<br />

DMEF released data sets that<br />

companies made available<br />

for teaching and research. “It’s<br />

valuable having real data for<br />

the classroom and creating<br />

assignments off that. It adds<br />

credibility,” he explains.<br />

To close the gap between<br />

classroom theory and market<br />

reality, corporate leaders also<br />

talk about their marketing<br />

journeys, so students see<br />

theory and learning applied<br />

to the marketplace. “You can<br />

see the transformation as<br />

they start to be more acutely<br />

aware of what<br />

marketing really<br />

involves,” says<br />

Terri Bartlett.<br />

Esteemed Thought<br />

Leadership<br />

Another EDGE benefit is<br />

the esteemed academic<br />

publication Journal of<br />

Interactive Marketing,<br />

for which Malthouse<br />

served as editor for five<br />

years. He notes, “We do<br />

original research and break<br />

important stories. One<br />

was on customer lifetime<br />

value—now a core principle<br />

across many companies.”<br />

Companies buy articles à la<br />

carte or subscribe. “It’s highly<br />

regarded by organizations<br />

wanting to be on the cutting<br />

edge of thought leadership.”<br />

of direct marketing. What’s happened is that<br />

all of the digital jargon that was minor 20<br />

years ago has become mainstream, and so<br />

must student training,” explains Edward C.<br />

Malthouse, professor at Northwestern’s Medill<br />

School, longtime Marketing EDGE supporter,<br />

and past editor of the organization’s publication,<br />

Journal of Interactive Marketing.<br />

Traditional Marketing<br />

Doesn’t Fit Anymore<br />

Most marketers would agree that not having<br />

the right marketing talent will negatively<br />

affect the implementation of their<br />

marketing plans and strategies.<br />

Carlos Dominguez, President of<br />

Sprinklr, a longtime Marketing<br />

EDGE corporate sponsor, spends<br />

a lot of time with CEOs and CMOs; according<br />

to him, “not one says life is easy and good.<br />

People are forced to change at a pace we never<br />

imagined, and they’re wrestling with a radically<br />

different world.”<br />

When you look at what’s required in<br />

marketing today, it’s a different skill set than<br />

in the past, with new channels, generational<br />

speech, and changing expectations for<br />

response times. “This represents an incredible<br />

shift, yet most companies still operate in<br />

their own traditional ways,” Dominguez says.<br />

In this world of new expectations, he sees<br />

opportunities for “organizations that adapt,<br />

because not everyone will. If you can, and<br />

you do, the marketing benefits and results<br />

are much greater.”<br />

Graduates Hit the<br />

Ground Running<br />

What makes Marketing EDGE graduates a<br />

better hire? What gives them, well,<br />

an edge over other marketing<br />

rookies? Clearly something is<br />

different. Drew May, Marketing<br />

EDGE Board Chairman and Acxiom<br />

SVP and Chief Customer Officer, cites successes<br />

such as one alumna who went on to roles<br />

at Unilever and Hershey. “She’s a fantastic<br />

example of how a person with Marketing EDGE<br />

experience can really kick-start their career,” he<br />

says. “<strong>The</strong> students hit the ground running into<br />

top-tier brands and have impact right away. <strong>The</strong><br />

hiring company gains an entry-level person who<br />

comes up to speed much faster.”<br />

Acxiom has also hired interns from<br />

summer programs, and according to Drew<br />

May, two things make these students a better<br />

hire. “Look at the quality of content and<br />

programs that Marketing EDGE produces.<br />

No other organization offers the same level of<br />

content for students in the field of marketing.<br />

Secondly, the bar for admission is high,<br />

requiring well-rounded students.”<br />

“<strong>The</strong> students hit<br />

the ground running<br />

into top-tier brands<br />

and have impact<br />

right away.”<br />

<strong>The</strong> agency ForwardPMX has filled most of its<br />

entry-level staff with hires from Marketing EDGE<br />

talent programs. Chief Growth Officer, Chris<br />

Paradysz explains why: “<strong>The</strong> most important<br />

thing is meeting the students. Imagine buying a<br />

car without seeing it. Same with hiring. You’ll find<br />

Marketing EDGE has done absolutely the most<br />

successful screening, filtering, and interviewing of<br />

students, bar none! <strong>The</strong>y have a knack for finding<br />

motivated students.” Paradysz serves as a board<br />

member and longtime supporter of Marketing<br />

EDGE, while ForwardPMX contributes as a<br />

corporate sponsor. ■

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