All About ADvTECH
ADvTECH Induction Document
ADvTECH Induction Document
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ALL ABOUT<br />
<strong>ADvTECH</strong>
CONTENTS<br />
<strong>About</strong> <strong>ADvTECH</strong><br />
- Who we are<br />
- Our brands<br />
- Our divisions<br />
How we create value<br />
Brand overview – schools<br />
Brand overview – tertiary<br />
Brand overview - resourcing<br />
Board of directors<br />
Executive committee<br />
Why is <strong>ADvTECH</strong> listed on the Stock Exchange?<br />
Corporate Governance – what does it mean?<br />
Making <strong>ADvTECH</strong> a great place to work<br />
ADvTalent People Solution<br />
Our group departments and functions<br />
Finding info<br />
- The <strong>ADvTECH</strong> group website<br />
- <strong>ADvTECH</strong> IT services & guidelines<br />
- Your password<br />
- New systems being implemented<br />
- An enabling culture<br />
- Staff social media guidelines<br />
Focus on Academic Excellence<br />
Important committees<br />
- Hesio<br />
- Employment equity<br />
- What is the purpose of the Employment<br />
Equity Act?<br />
Workmen’s compensation<br />
Disability in the workplace<br />
The History of <strong>ADvTECH</strong> at a glance<br />
CSI project themes<br />
Acronyms<br />
2<br />
2<br />
3<br />
4<br />
6<br />
8<br />
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12<br />
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18<br />
19<br />
20<br />
26<br />
28<br />
30<br />
30<br />
32<br />
35<br />
36<br />
38<br />
39<br />
42<br />
49<br />
49<br />
50<br />
51<br />
52<br />
53<br />
54<br />
61<br />
60<br />
HELLO AND<br />
WELCOME TO<br />
<strong>ADvTECH</strong><br />
Joining a new company is both an exciting<br />
and daunting experience and we aim to<br />
make your first few months with us as<br />
easy and as pleasant as possible.<br />
In addition to this booklet, your main point of<br />
contact for any further information will be your<br />
line manager. Do not hesitate to ask as many<br />
questions as necessary. It is our desire to maintain<br />
a culture whereby employees should be free and<br />
encouraged to speak openly to their supervisors,<br />
or other managers and directors. Therefore, on<br />
your journey within the group you will note that<br />
we have an open-door policy, whether it be with<br />
your line manager, project manager or your CEO.<br />
We have every confidence that your career with<br />
us will prove to be a fruitful one and look forward<br />
to your input into making this company an even<br />
greater success.<br />
Kind regards,<br />
<strong>ADvTECH</strong> Group Executive Committee
STATEMENT OF PURPOSE<br />
We aim to BUILD<br />
and grow a high<br />
quality organisation<br />
in education, training<br />
and placement that<br />
is widely recognised<br />
for deep-seated<br />
commitment and<br />
success in enriching<br />
people’s lives and<br />
future.<br />
We aim to GROW<br />
a reputation for our<br />
ability to make a real<br />
difference to the<br />
people we serve; for<br />
our connectedness<br />
and partnerships with<br />
African and global<br />
markets and players;<br />
for the relevance,<br />
quality and usefulness<br />
of our offerings; and<br />
for the enterprising<br />
and agile way in which<br />
we tackle our tasks.<br />
We will ACHIEVE<br />
this by focusing on our<br />
customers and taking<br />
a lead from our<br />
markets; by our<br />
innovative approach,<br />
especially in<br />
harnessing the power<br />
of technology; and by<br />
striving for excellence<br />
and sustainability<br />
in all we do.<br />
OUR VALUES<br />
ETHICS<br />
Through our own ethical<br />
conduct, practices and policies<br />
we seek to set an example<br />
for our students and clients.<br />
PEOPLE-CENTEREDNESS<br />
Sound education and placement<br />
depends on empowered and<br />
successful human interaction<br />
on a personal level.<br />
HIGH QUALITY<br />
We aim to create and add quality<br />
in everything we do.<br />
SUSTAINABILITY<br />
By using resources wisely, and<br />
within the means created by our<br />
income, we aim to ensure that<br />
our organisation continues to<br />
serve future generations.<br />
CARING AND RESPONSIBLE<br />
LEADERSHIP<br />
We take special responsibility<br />
for the people, especially young<br />
people, who are students, clients<br />
and staff, by our example and by<br />
caring for their safety and needs.<br />
RESPECT<br />
Respecting each other as well as<br />
clients and candidates.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
1
ABOUT <strong>ADvTECH</strong><br />
WHO WE ARE<br />
BRANDED HOUSE VS<br />
HOUSE OF BRANDS<br />
<strong>ADvTECH</strong> leads the private sector<br />
in the fields of education and<br />
resourcing, contributing<br />
meaningfully towards the<br />
sustainable development of<br />
human capacity in South Africa.<br />
We are what is considered to be a<br />
“house of brands”. What this means<br />
is that each brand under the <strong>ADvTECH</strong><br />
Group umbrella operates independently<br />
as their own entity in terms of marketing<br />
and operations, but is fully supported by<br />
the group in the background.<br />
This is with the intention that each<br />
individual brand under <strong>ADvTECH</strong> can<br />
focus on what they each do best without<br />
limiting the broader group’s business<br />
growth trajectory.<br />
Within the <strong>ADvTECH</strong> Group, we operate<br />
three divisions and each division consists<br />
of brands which are tailored for a<br />
specific market.<br />
2 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
OUR BRANDS<br />
SCHOOLS DIVISION<br />
TERTIARY DIVISION<br />
RESOURCING DIVISION<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
3
OUR DIVISIONS<br />
The offerings in our schools division differs per brand based on<br />
price, curriculum, ethos, extra-murals, sport, etc. At our core,<br />
irrespective of the brand, <strong>ADvTECH</strong> delivers academic excellence.<br />
The range of schools in the group and their niche positioning<br />
enables us to provide quality education to specific markets.<br />
Within this market we distinguish ourselves through the variety of<br />
options we provide. E.g. through our brands we cater for different<br />
curriculums like IEB, Cambridge and National Senior Certificate<br />
(NSC). We offer pre-primary, primary and college education. Some<br />
brands have a Christian ethos, some are more traditional and others<br />
offer a modern and more liberal approach to education. Our brands<br />
are renowned for their academic excellence, which serves as the<br />
main differentiator from other competitor schools.<br />
We continue to make significant investments in the academics of<br />
the schools division. This includes investments in technology and<br />
blended learning models. We focus on attracting the best teachers,<br />
who share a commitment to excellence. Through ongoing training,<br />
and providing resources for our schools, we are able to offer a high<br />
quality education to our students.<br />
As the leader in the premium private schooling sector, we continue<br />
to develop opportunities for expansion in the premium sector whilst<br />
also having identified the mid-fee sector and the rest of Africa<br />
for additional growth. Our pipeline is continuously being developed<br />
to take advantage of growth opportunities, ranging from greenfield<br />
projects and acquisitions to new product development.<br />
4 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
“pay as you go” courses.<br />
Attracting and retaining the best people remains our priority.<br />
We realise that we would not be able to achieve success without<br />
the enthusiasm, commitment and hard work of all staff members<br />
across the division. This is why we continually invest in our people<br />
and strive to offer optimum working conditions to sustain our<br />
market leading position in the recruitment industry.<br />
We have years of experience in successfully providing quality higher<br />
education in the private sector and continue to meet the evergrowing<br />
demand for relevance and quality.<br />
We operate nine distinctive brands, each custom-made for a specific<br />
target market. The Independent Institute of Education (The IIE)<br />
education brands (Varsity College, Rosebank College, Vega and The<br />
Business School at Varsity College) offer a portfolio of tertiary<br />
products that reflect the changing needs of an evolving workplace<br />
within a rapidly changing society by offering dynamic, relevant<br />
curricula on well-resourced campuses, with a focus on student<br />
learning. While the ultimate goal is to achieve a qualification, the IIE<br />
is also committed to the development of the student as an<br />
individual and as such, the small classes, student support and the<br />
focus on a range of skills result in solid pass rates and the<br />
development of citizens rather than just graduates.<br />
With the clear understanding of the link between tertiary studies<br />
and the world of work, our programmes are designed to incorporate<br />
an element of actual or simulated workplace experience or other<br />
forms of practical application. In this way, we ensure that students<br />
are equipped to successfully make the transition from student to<br />
employee or even employer.<br />
Capsicum Culinary Studio together and The Private Hotel School<br />
are spearheading our development in the hotel and hospitality<br />
education industries. A leading culinary schools and high quality<br />
hospitality education providers, both Capsicum and The Private<br />
Hotel School offer qualifications and courses registered with<br />
the South African qualifications framework and internationally<br />
accredited by City & Guilds, the UK’s leading vocational education<br />
and training organisation.<br />
Through distance learning, Oxbridge Academy offers students<br />
opportunities to gain job-relevant skills and provides academic and<br />
student support from industry experts and tutors.<br />
The acquisition of University of Africa (UoA) signifies the tertiary<br />
division’s first step further into Africa beyond our borders. UoA has<br />
developed a business model to make tertiary education accessible<br />
to many communities by offering “register as you go” and<br />
The resourcing division brands all have distinct personalities, but all<br />
have one thing in common: a commitment to providing the highest<br />
levels of service to their candidates and clients. Having numerous<br />
brands in one division creates a healthy level of competition, while<br />
at the same time ensures all can benefit from shared expertise and<br />
well-documented best-practice principles.<br />
Resourcing services include an in-depth analysis of specific needs,<br />
personalised advice on market trends and available opportunities<br />
in a given market sector. Clients deal with a single recruiter who<br />
takes care of their specialist needs.<br />
The transformation of our workforce demographics to better<br />
represent the communities in which we operate remains an<br />
ongoing focus for the division. A proprietary learnership programme,<br />
arranged through the Federation of African Professional Staffing<br />
Organisations (APSO), is in place to enable the development of<br />
critical scarce skills in the South African employment sector. It equips<br />
talented individuals with the skills they need to find employment.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
5
OUR BUSINESS MODEL<br />
OUR CAPITALS<br />
HOW WE<br />
CREATE<br />
VALUE<br />
KEY STAKEHOLDERS<br />
KEY INPUTS DURING 2018<br />
ACADEMIC EXCELLENCE, INTELLECTUAL CAPITAL<br />
AND GOVERNANCE<br />
Academic development and investment in effective methodologies,<br />
curricula, programmes and qualifications that are relevant, accredited,<br />
well-recognised and respected locally and internationally are key to<br />
our business.<br />
We enhance operational effectiveness by building and employing<br />
intellectual capital and through innovation, product and market<br />
developments and reassessing business processes and shared services<br />
supported by technological development. Another key differentiation<br />
is the 26 brands in the group, which remain strong and continue to<br />
attract students and clients based on their specific well-defined value<br />
propositions and offerings.<br />
Regulatory<br />
bodies,<br />
students,<br />
clients and<br />
candidates<br />
• Our education brands<br />
• Sound compliance and governance<br />
systems and academic integrity<br />
• Central academic team who creates<br />
and develops material and manages<br />
the accreditation process<br />
• The IIE, SA’s largest “private university”<br />
• Highly qualified workforce<br />
• Continuous drive to improve IT systems<br />
to support the business<br />
PEOPLE, CULTURE AND HUMAN CAPITAL<br />
Many of our staff are professionally qualified and contribute a wealth<br />
of intellectual capital to our academic integrity. Our employees are<br />
ambassadors and are vital in growing and running our business. We<br />
invest in our employees to ensure we attract and retain high-calibre<br />
staff. Our employees, in turn, are passionate and committed to quality<br />
and excellence, which assists in creating and maintaining confidence<br />
in our value proposition.<br />
Employees and<br />
independent<br />
contractors<br />
• 7 549 employees<br />
• Professional, passionate employees<br />
• Talent management and succession<br />
planning programme<br />
• R17 million invested in employee<br />
training and development<br />
SOCIAL AND RELATIONSHIP CAPITAL<br />
Quality relationships with key stakeholders<br />
With our constant efforts to improve customer service, the business<br />
actively manages its stakeholder relationships with our students,<br />
parents, communities, clients, our business partners, government,<br />
regulators and investors. We also instil a culture of respect and by<br />
giving back to the communities through our outreach projects within<br />
the areas in which we operate, we aim to instil corporate citizenship<br />
and a sense of community.<br />
Students,<br />
parents,<br />
alumni, clients,<br />
government<br />
and regulatory<br />
bodies,<br />
investors,<br />
shareholders<br />
and media<br />
• 63 544 students<br />
• Tertiary campuses’ student bodies<br />
• Academic training and information<br />
sessions with teachers, lecturers,<br />
students and parents<br />
• Regular and proactive engagement<br />
with regulatory bodies<br />
• Community projects and engagements<br />
MANUFACTURED/INFRASTRUCTURE CAPITAL<br />
Environment conducive to learning<br />
Creating environments conducive to learning, enabling our students<br />
to meet their full potential academically and become well-rounded<br />
individuals. We invest significant financial capital in our campuses,<br />
furniture and fittings, technology equipment and facilities to expand<br />
our brands to deliver on our brand specific value offerings.<br />
FINANCIAL CAPITAL<br />
We use cash generated by our business activities and investments<br />
as well as funding, both debt and equity, to finance business growth<br />
organically and through strategic investments to support the group’s<br />
short-, medium- and long-term sustainability and growth plans. We<br />
provide our shareholders with a return on their investments through<br />
regular dividend payments.<br />
NATURAL CAPITAL<br />
We rely on natural resources such as land, energy and water to run our<br />
operations and are mindful of the fact that we need to preserve these<br />
precious resources by mitigating potential negative environmental<br />
impacts through responsible usage. Additionally, we educate our<br />
students and instil a deep respect for the environment.<br />
Students,<br />
teachers,<br />
lecturers,<br />
municipalities,<br />
government<br />
and regulatory<br />
bodies<br />
Investors,<br />
shareholders<br />
and employees<br />
Communities<br />
and<br />
environment<br />
• 132 education sites<br />
• Digitally enabled campuses<br />
• Dedicated properties team<br />
• Educational facilities design specialist<br />
• R946 million internally generated cash<br />
flows<br />
• R582 million increase in debt<br />
• R115 million invested in acquisitions<br />
• R556 million of capex<br />
• Energy efficiencies and water saving<br />
projects<br />
• Various recycling projects<br />
• Community upliftment projects<br />
• Business and CSI through Izzi Trust and<br />
Ulwasi Educational Trust<br />
• Environmental education forms an<br />
integral part of the curriculum<br />
6 | <strong>ADvTECH</strong> INDUCTION TOOLKIT<br />
Read more about<br />
our key stakeholder relationships
OUTPUTS AND BUSINESS ACTIVITIES<br />
KEY INPUTS DURING 2018<br />
ROBUST CORPORATE GOVERNANCE AND RISK MANAGEMENT FRAMEWORKS<br />
SCHOOLS<br />
DIVISION<br />
SUPPORT SERVICES • Central Academic Team • Finance<br />
• Communications• Internal Audit • HR • IT• Legal •<br />
Properties and facilities management • Shared services<br />
Competitive<br />
return on<br />
investment<br />
Innovation and<br />
research<br />
TERTIARY<br />
DIVISION<br />
Investment<br />
Sustained income<br />
and market<br />
leadership<br />
RESOURCING<br />
DIVISION<br />
Strong<br />
demand<br />
Active<br />
stakeholder<br />
engagement<br />
ACADEMIC<br />
EXCELLENCE<br />
EXCELLENCE<br />
THROUGH<br />
SPECIALISATION<br />
GROWTH<br />
INNOVATION<br />
HUMAN<br />
CAPITAL<br />
PRODUCTIVITY<br />
CAPITAL<br />
PRODUCTIVITY<br />
CUSTOMER<br />
FOCUS<br />
AFRICA<br />
STRATEGIC OBJECTIVES<br />
• Reputation for academic excellence<br />
• Excellent matric results with a 99% pass rate<br />
• Excellent local and international assessment<br />
results<br />
• International recognition by US Ivy League<br />
schools<br />
• 5 811 IIE graduates in 2018<br />
• Accredited and endorsed by reputable local<br />
and international bodies<br />
• Affiliated with organisations ensuring<br />
relevance and compliance with top industry<br />
practices<br />
• Member of the Independent Schools<br />
Association of Southern Africa (ISASA)<br />
• 459 long service awards<br />
• 166 employees attending management<br />
development training programmes<br />
• R1 970 million in salaries and benefits paid<br />
to employees<br />
• New 24 hour online customer service<br />
platform successfully resolved queries<br />
• Invested in student information system<br />
services in both schools and tertiary divisions<br />
• 6% increase in student numbers in 2018<br />
• 4 608 job candidates placed during 2018<br />
• Increase in number of educational sites<br />
• Makini acquisition concluded in 2018<br />
• Achieved strong organic growth in tertiary<br />
and resourcing divisions<br />
• Improved pipeline for greenfield<br />
developments<br />
• Capacity growth of 4% through our facilities<br />
developed<br />
• Developed a footprint in East Africa<br />
• Enhanced our unique academic offering<br />
at schools<br />
• IIE 101 DHET accredited and registered<br />
qualifications offered<br />
• Total of 201 accredited tertiary division<br />
courses<br />
Impacting<br />
the economy and<br />
society<br />
Supporting South Africa’s transformation goals<br />
Uplifting and developing society in line<br />
with the UN SDGs<br />
Creating employment<br />
Read more about<br />
sustainability<br />
• Revenue up 11% to R4.4 billion<br />
• Operating profit up 14% to R763 million<br />
• NEPS up 8%<br />
• Free cash flow per share 105.3 cents<br />
• Dividends per share 30.0 cents<br />
• 605 CSI projects undertaken<br />
• Bursaries awarded to the value<br />
of R174 million<br />
• Environmentally friendly campuses:<br />
gas geysers, rainwater capture tanks,<br />
recycling and using video conferencing<br />
to reduce travel costs<br />
• Teacher training bursary graduates placed<br />
within <strong>ADvTECH</strong> schools<br />
• Three schools were internationally certified<br />
as eco-schools<br />
• Resourcing division achieved B-BBEE Level<br />
eight compliance on the new codes.<br />
Subsequent to year-end a level four rating<br />
was achieved<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
7
BRAND OVERVIEW<br />
SCHOOLS<br />
BRAND<br />
DESCRIPTION<br />
NO OF<br />
SCHOOLS*<br />
EST LOCATION CURRICULUM<br />
CrawfordSchools<br />
is a trailblazer in innovative and forward-thinking education,<br />
offering well-rounded contemporary education from Grade 0000<br />
to 12 in pre-primary, preparatory and college. Every student is<br />
acknowledged and offered the opportunity to excel. The<br />
child-centred approach inherent in every school prompts<br />
students to examine and realise their own potential, ensuring<br />
every child is a masterpiece.<br />
www.crawfordschools.co.za<br />
www.crawfordinternationalschool.com<br />
Trinityhouse<br />
is founded on Christian principles and traditional values and<br />
comprises pre-primary, preparatory and high school. Its students<br />
are offered a healthy balance of academic, sports and cultural<br />
activities within a structured, secure and disciplined environment<br />
from Grade 0000 to Grade 12.<br />
23 1993 Gauteng ,<br />
KwaZulu-<br />
Natal<br />
and Kenya<br />
20 1997 Gauteng,<br />
KwaZulu-<br />
Natal and<br />
Western Cape<br />
Independent Schools<br />
Association of Southern<br />
Africa Early Childhood<br />
Development Curriculum<br />
(ISASA ECDC)<br />
International<br />
Baccalaureate Primary<br />
Years Programme (IB)<br />
(PYP)<br />
South African Curriculum<br />
Assessment Policy<br />
Statements (CAPS)<br />
Independent<br />
Examinations Board<br />
Subject Assessment<br />
Guidelines (IEB SAGS)<br />
Kenya: Cambridge<br />
International<br />
ISASA ECDC<br />
CAPS<br />
IEB SAGS<br />
www.elkanahhouse.co.za<br />
www.glenwoodhouse.co.za<br />
www.trinityhouse.co.za<br />
Centurus Colleges<br />
are a family of independent, co-educational schools providing<br />
superior education services for children of varied abilities,<br />
embracing diversity and change in pursuit of academic, sporting<br />
and cultural excellence. The schools provide a dynamic and<br />
progressive education for the individual needs of the students<br />
from Grade 0000 to 12 in pre-preparatory, preparatory and<br />
college, and also offers boarding.<br />
9 2005 Gauteng and<br />
North West<br />
ISASA ECDC<br />
CAPS<br />
IEB SAGS<br />
www.centuruscolleges.co.za<br />
Maragon Schools<br />
combines excellence with a Christ-centred education while<br />
maintaining a healthy balance across all disciplines. The schools<br />
maintain high academic, cultural and sporting standards in<br />
pre-primary, primary and college from Grade 0000 to Grade 12.<br />
9 1999 Gauteng ISASA ECDC<br />
CAPS<br />
IEB SAGS<br />
www.maragon.co.za<br />
Junior Colleges<br />
is a brand of nursery schools that provide superior quality<br />
education and care to children aged from six weeks to six years<br />
and up to Grade 1 at one site. A formal curriculum creates<br />
meaningful and happy early learning experiences in a safe<br />
environment and prepares students exceptionally well for their<br />
entry into formal education.<br />
7 1979 Gauteng Structured Early Years<br />
Foundation Stage (EYFS)<br />
ISASA ECDC<br />
www.juniorcolleges.co.za<br />
8 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
SCHOOLS<br />
BRAND<br />
DESCRIPTION<br />
NO OF<br />
SCHOOLS*<br />
EST LOCATION CURRICULUM<br />
Abbotts College<br />
recognises the individual needs of its students and helps them to<br />
develop their full academic potential in an inclusive, caring and<br />
focused environment. Catering for Grade 8 to Grade 12 students,<br />
the college helps high school students achieve their best<br />
possible results by combining methods of expert teaching, pure<br />
academic focus and unique processes.<br />
www.abbotts.co.za<br />
6 1971<br />
Gauteng and<br />
Western Cape<br />
CAPS<br />
Pinnacle College Founders Hill provides a sound<br />
academic footing while preparing pupils for life beyond matric.<br />
This is achieved through a focus on the delivery of a purposeful<br />
academic programme and a strong extramural offering from<br />
Grade 0 to 9.<br />
3 2016<br />
Gauteng ISASA ECDC<br />
CAPS<br />
www.foundershillcollege.co.za<br />
The Bridge Assisted Learning School provides<br />
specialised education for Grade 0 to Grade 7 students that<br />
require learning intervention. Through small classes and<br />
individual attention, the school is able to instil not only the skills,<br />
but also the self-esteem that will allow students to take on<br />
their learning journey with confidence.<br />
2 2018<br />
Gauteng ISASA ECDC<br />
CAPS<br />
www.thebridgeschool.co.za<br />
Gaborone International School provides an excellent<br />
English medium education with attention given to learners’<br />
academic, physical and moral needs. The school offers affordable<br />
private education from crèche and reception to standard 1 to 7,<br />
and secondary education from form 1 to 4.<br />
www.gaboroneinternationalschool.co.bw<br />
Makini Schools<br />
is renowned for its unparalleled academic excellence and has<br />
seven schools on three campuses in Nairobi and Kisumu catering<br />
for Kindergarten to Grade 12.<br />
3 1991<br />
Botswana ISASA ECDC<br />
Botswana National<br />
Syllabus (PSLE)<br />
Cambridge International<br />
General Certificate of<br />
Secondary Education<br />
(IGCSE)<br />
7 1978<br />
Kenya Kenyan National Syllabus<br />
www.makinischool.ac.ke<br />
Please refer to our website www.advtech.co.za for an interactive map of our site locations.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
9
BRAND OVERVIEW<br />
TERTIARY<br />
BRAND<br />
DESCRIPTION<br />
NO OF<br />
CAMPUSES*<br />
EST<br />
LOCATION<br />
ACCREDITATION<br />
AND ENDORSEMENTS<br />
The Independent Institute of Education (IIE)<br />
is responsible for the academic leadership and<br />
governance in the group. As a national provider,<br />
the IIE oversees a total of 21 DHET registered**<br />
sites in the group.<br />
www.iie.ac.za<br />
Rosebank College<br />
offers an affordable and unique urban higher education<br />
experience with campuses located in the heart of city<br />
centres. A focus on courses that are fully integrated<br />
with work experience ensures graduates are ready to<br />
step into the work environment.<br />
www.rosebankcollege.co.za<br />
Varsity College<br />
is a premium education brand based on a uniquely<br />
progressive approach to teaching, learning and<br />
development. This student-centric approach focuses on<br />
academic excellence, pioneering teaching practices,<br />
all-encompassing student support and authentic<br />
student life experiences.<br />
21 2005 Gauteng The Department of Higher<br />
Education and Training (DHET)<br />
7 1948 Gauteng,<br />
Free State,<br />
KwaZulu-Natal<br />
and Limpopo<br />
8 1991 Gauteng,<br />
Eastern Cape,<br />
KwaZulu-Natal<br />
and Western<br />
Cape<br />
British Accreditation Council<br />
(BAC)<br />
Open University (OU)<br />
Higher Education Quality<br />
Committee (HEQC)<br />
South African Institute of<br />
Chartered Accountants (SAICA)<br />
The Design Education Forum<br />
of Southern Africa (DEFSA)<br />
Autodesk, Inc.<br />
Project Management<br />
South Africa (PMSA)<br />
Microsoft IT Academy<br />
The Marketing Association of<br />
South Africa (MA(SA))<br />
The Digital Marketing Institute<br />
www.varsitycollege.co.za<br />
Vega<br />
produces graduates who are able to design and create<br />
original strategic solutions to brand challenges in<br />
business and society.<br />
The Design School of Southern Africa has<br />
been incorporated into the Vega offerings.<br />
4 1999 Gauteng,<br />
KwaZulu-Natal<br />
and Western<br />
Cape<br />
www.vegaschool.com<br />
The Private Hotel School<br />
is a leading hotel, hospitality and culinary school<br />
based in Stellenbosch and Johannesburg. Their<br />
dynamic team guides students and creates a strong<br />
foundation for a successful career in the hospitality<br />
and tourism industries. The curriculum is taught<br />
through innovative academic methods and provides<br />
practical training and opportunities with respected<br />
industry partners.<br />
www.privatehotelschool.co.za<br />
2 2006 Gauteng,<br />
Western Cape<br />
DHET, The Quality Council<br />
for Trades & Occupations<br />
(QCTO), City & Guilds (UK),<br />
The South African Chefs<br />
Association (SACA), and<br />
American Hospitality<br />
Academy International Hotel<br />
Management Schools (AHA-<br />
IHMS)<br />
Federated Hospitality<br />
Association of Southern Africa<br />
(FEDHASA)<br />
Association of Private Providers<br />
of Education Training<br />
and Development (APPETD)<br />
Stellenbosch Tourism<br />
Serves on the Management<br />
board of EUROCHRIE, the<br />
official federation of Europe<br />
and Africa of the International<br />
Council for Tourism and<br />
Hospitality Educators<br />
10 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
TERTIARY<br />
BRAND<br />
DESCRIPTION<br />
NO OF<br />
CAMPUSES*<br />
EST<br />
LOCATION<br />
ACCREDITATION<br />
AND ENDORSEMENTS<br />
Capsicum Culinary Studio<br />
is South Africa’s largest chef school. The professional<br />
courses offered are internationally accredited and allow<br />
graduates entry into the global marketplace.<br />
Capsicum’s purpose is to support students in<br />
developing the key skills, qualities and attitudes<br />
required for a successful career in the culinary arts<br />
industry.<br />
6 2003 Gauteng,<br />
Eastern Cape,<br />
KwaZulu- Natal<br />
and Western<br />
Cape<br />
Culture, Arts, Tourism and<br />
Sport SETA (CATHSSETA)<br />
Business Hotel Management<br />
School (BHMS) Switzerland<br />
The Quality Council for Trades<br />
and Occupations (QCTO)<br />
Institute of Certified<br />
Bookkeepers (ICB)<br />
The City & Guilds Institute (UK)<br />
Swiss Education Group (SEG)<br />
World Association of Chefs’<br />
Societies (WACS)<br />
www.capsicumcooking.com<br />
SACA<br />
Oxbridge Academy<br />
provides the opportunity for students to study a wide<br />
range of nationally and internationally recognised<br />
courses and qualifications from home. The distance<br />
learning model enables students to work and gain<br />
practical experience while they gain relevant theoretical<br />
knowledge through their studies.<br />
www.oxbridgeacademy.co.za<br />
1 1997 Western Cape DHET, QCTO, UMALUSI, select<br />
courses endorsed by IIE<br />
Institute of Certified<br />
Bookkeepers (ICB)<br />
Education, Training and<br />
Development Practices<br />
Sector Education and Training<br />
Authority (ETDP SETA)<br />
Association of Private Providers<br />
of Education and Training<br />
Development (APPETD)<br />
South African Institute of<br />
Occupational Health and<br />
Safety (Saiosh)<br />
The University of Africa<br />
is a private open distance learning tertiary institution<br />
with an expanding portfolio of faculties and<br />
programmes ranging from diplomas to PhDs. As a<br />
pan-African university, its mission is to respond to the<br />
actual and realistic needs of students who want to<br />
empower themselves, their families and their<br />
communities.<br />
1 2007 Zambia The Zambian Ministry of<br />
Education, Science, Vocational<br />
training and Early Education<br />
www.universityofafrica.net<br />
Please refer to our website www.advtech.co.za for an interactive map of our site locations.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
11
BRAND OVERVIEW<br />
RESOURCING<br />
BRAND<br />
DESCRIPTION<br />
NO OF<br />
SITES<br />
EST LOCATION ASSOCIATIONS<br />
Network Recruitment comprises three specialist areas: Network<br />
engineering, Network finance and Network IT recruitment and has<br />
over 30 years’ experience in offering optimum permanent staffing<br />
solutions to clients and candidates in these industry sectors.<br />
www.networkrecruitment.co.za<br />
Communicate Recruitment is a specialist recruitment company<br />
with more than three decades of experience, connecting great<br />
people in the engineering, finance, IT and supply chain/freight<br />
industries throughout Africa. We partner with our clients and<br />
candidates and introduce them to exceptional people and<br />
opportunities on a permanent, contract or temporary basis.<br />
www.communicate.co.za<br />
Cassel & Company has a track record of service excellence that<br />
spans 29 years and offers premier permanent, temporary and<br />
contract staffing solutions in accounting and finance.<br />
www.cassel.co.za<br />
CA Financial Appointments has earned a reputation as<br />
the preferred recruiter in the accounting field. Striving to deliver<br />
on quality, the brand delivers within client expectations with each<br />
unique placement.<br />
www.ca.co.za<br />
Tech-Pro Personnel is the unrivaled leader in supply<br />
chain management recruitment and is actively involved in the<br />
development of this profession in South Africa. The brand offers<br />
permanent staffing solutions in logistics, planning, procurement<br />
and technology.<br />
3 1987 Gauteng Association of Chartered<br />
Certified Accountants<br />
(ACCA)<br />
5 1982 Gauteng,<br />
KwaZulu-<br />
Natal and<br />
Western Cape<br />
1 1989 Gauteng<br />
1 1997 Western Cape<br />
1 1997 Gauteng<br />
The Federation of African<br />
Professional Staffing<br />
Organisations (APSO)<br />
The Confederation of<br />
Associations in the<br />
Private Employment<br />
Sector (CAPES)<br />
The Chartered Institute<br />
of Management<br />
Accountants (CIMA)<br />
College of Chartered<br />
Accountants<br />
Information Technology<br />
Association (ITA)<br />
South African Institute of<br />
Professional Accountants<br />
(SAIPA)<br />
The Association for<br />
Operations Management<br />
of Southern Africa<br />
(SAPICS)<br />
SmartProcurement<br />
www.tech-pro.co.za<br />
Insource.ICT specialises in permanent and contract information<br />
communication technology (ICT) staffing solutions, placing<br />
candidates at all levels within organisations nationwide.<br />
1 2000 Gauteng<br />
www.insource.co.za<br />
The Working Earth is South Africa’s only recruitment advertising<br />
specialist that links advertising to electronic response handling<br />
using the power of the internet. The brand offers the following<br />
recruitment methodologies: advertising response handling,<br />
electronic recruitment, in-company recruitment and recruitment<br />
advertising.<br />
1 2000 Gauteng<br />
www.theworkingearth.co.za<br />
Africa HR Solutions offers payroll and compliance solutions<br />
across the African continent. Africa HR solutions is based in<br />
Mauritius, with a network that has been expanded through years<br />
of hard work to cover various African countries.<br />
Africa HR solutions offers local and expat outsourcing solutions.<br />
3 2015 Mauritius Professional Employer<br />
Organisation (PEO)<br />
www.africa-hr.com<br />
CA Global (Pty) Ltd is the holding company of CA Mining,<br />
CA Engineering, CA Oil & Gas and CA Finance & Banking.<br />
The team and directors have extensive recruitment knowledge on<br />
the African continent, providing clients with the talent required for<br />
their business success.<br />
2 2007 Western Cape<br />
www.caglobalint.com<br />
Please refer to our website www.advtech.co.za for an interactive map of our site locations.<br />
12 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 13
BOARD OF DIRECTORS<br />
CHRISTOPHER BOULLE – 47<br />
Chairman, Independent non-executive director<br />
Chairperson of the Investment and Nominations committees, member of the<br />
Audit, Remuneration and Risk committees<br />
BCom, LLB, LLM<br />
Chris is a commercial, corporate finance, tax and trust attorney. His<br />
experience as a non-executive director of listed companies spans more<br />
than a decade. He currently serves as a director of companies listed<br />
on the JSE and is also trustee of various trusts, including the <strong>ADvTECH</strong><br />
Limited Share Incentive Trust. He was appointed as a director in March<br />
2013. In 2015, he was appointed chairman of the board.<br />
ROY DOUGLAS – 61<br />
Executive director, chief executive officer<br />
Member of the Investment and Risk committees<br />
BSocSci (Economics) (UKZN), MBA (UCT)<br />
Roy brings 25 years of local and international senior management<br />
experience to the group. Holding a bachelor’s degree in economics, and<br />
an MBA, Roy has held senior executive roles in various industries that have<br />
honed his skills in strategy, marketing, business development and general<br />
management. His track record includes leadership positions in Nampak<br />
Limited, Deloitte (Atlanta, USA), House of Fraser Limited (UK) and Unilever<br />
SA. He joined <strong>ADvTECH</strong> in December 2012 as chief operating officer of<br />
the tertiary division and led the successful turnaround of the division. He<br />
joined the board as an executive director and took over the reins as chief<br />
executive officer in November 2015.<br />
JACQUELINE CHIMHANZI – 45 (Doctor)<br />
Independent non-executive director<br />
Member of the Audit, Nominations and Risk committees<br />
BSC Hons, MBA, PhD (Strategic Marketing) (Cardiff)<br />
Jacqueline is the CEO of Africa Leadership Institute.<br />
She is a seasoned strategist with some 15 years’<br />
experience as both an academic and a practitioner.<br />
She is also a keen Africa-watcher and was recognised<br />
by Forbes Africa magazine as one of the 20 Youngest<br />
Power Women in Africa in 2012 – women under<br />
45 shaping the narrative of Africa’s rising. She is a<br />
fellow of the Pan African Archbishop Tutu Leadership<br />
Programme run by the African Leadership Institute<br />
(AFLI) at Oxford University and a member of the<br />
Institute of Directors in Southern Africa (IoDSA). She<br />
previously led strategy consulting teams and was also<br />
Lead: Africa Desk at Deloittes and senior strategist at<br />
the IDC. Jacqueline lectured at the University of Wales<br />
(UK) and joined the board in January 2017.<br />
BRENDA GOURLEY – 75 (Professor)<br />
Independent non-executive director<br />
Chair of the Risk Committee, deputy chair of the<br />
Transformation, Social and Ethics Committee,<br />
member of the Audit, Investment, and Nominations<br />
committees<br />
CTA (Wits), MBL (UNISA), FCGI, FRSA<br />
Brenda is an accountant by profession and has a long<br />
career in business and academia. She was previously<br />
vice chancellor of the University of KwaZulu-Natal<br />
and vice chancellor and chief executive officer of The<br />
Open University (UK). Over the years, she has held<br />
a range of positions on various boards and trusts<br />
in different parts of the world, in both the public<br />
and private sectors. She has received recognition in<br />
the form of prizes, fellowships and awards as well<br />
as honorary degrees from 14 universities on four<br />
continents. Most recently, she received the 2014<br />
UNISA Chancellor’s Calabash Award as an Outstanding<br />
Educator in recognition of her contribution to higher<br />
education, especially in open and distance learning.<br />
Professor Gourley joined the board in 2008.<br />
JANE HOFMEYR – 69 (Doctor)<br />
Independent non-executive director<br />
Member of the Nominations, Risk and Transformation,<br />
Social and Ethics committees<br />
PhD (Education, Teaching, Public Policy) (WITS)<br />
Jane holds a PhD in education policy studies<br />
and is currently an independent education and<br />
development consultant. She has 30 years of<br />
experience and research in public and private<br />
education. She launched and managed the Education<br />
Policy Unit of the National Business Initiative,<br />
followed by 15 years heading the Independent<br />
Schools Association of Southern Africa (ISASA),<br />
where she played a pivotal role in the development<br />
of the association. She marketed ISASA vigorously<br />
and established its brand while increasing ISASA’s<br />
human and physical resources. This reinforced ISASA’s<br />
attractiveness to schools as a service provider, and<br />
established its reputation as an association of first<br />
choice. Jane joined the board in January 2017.<br />
For detailed profiles of the board, visit www.advtech.co.za<br />
14 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
JONATHAN JANSEN – 62 (Professor)<br />
Independent non-executive director<br />
Chair of the Transformation, Social and Ethics Committee<br />
and member of the Nominations Committee<br />
PhD (Stanford), MSc (Cornell), BEd, HEd (UNISA),<br />
BSc (UWC)<br />
Jonathan is Distinguished Professor of Education<br />
at the University of Stellenbosch, South Africa.<br />
In 2016/17 he was a Fellow at the Center for<br />
Advanced Study in the Behavioral Sciences at<br />
Stanford University. He is currently President of the<br />
South African Institute of Race Relations and President<br />
of the South African Academy of Science.<br />
He started his career as a biology teacher in the Cape<br />
after receiving his science degree from the University<br />
of the Western Cape. He obtained a MS degree from<br />
Cornell University and a PhD from Stanford. He holds<br />
honorary degrees from the University of Edinburgh,<br />
the University of Vermont and Cleveland State<br />
University.<br />
In 2013, he was awarded the Education Africa Lifetime<br />
Achiever Award in New York, the Spendlove Prize from<br />
the University of California for his contributions to<br />
tolerance, democracy and human rights, and he also<br />
won the largest book award from the British Academy<br />
for the Social Sciences and Humanities for his book,<br />
Knowledge in the Blood (published by Stanford<br />
University Press).<br />
His recent books include Leading for Change: Race,<br />
intimacy and leadership on divided university<br />
campuses (Routledge, 2016), As by fire: the end of the<br />
South African university (Tafelberg, 2017), Interracial<br />
intimacies on campuses (Bookstorm, 2017) and Song<br />
for Sarah (Bookstorm, 2017). His 2018 books include<br />
South African Schooling: The Enigma of Inequality<br />
(with Nic Spaull, published by Springer), The Politics<br />
of Curriculum (Wits University Press) and Who gets in<br />
and why? The politics of admissions in South Africa’s<br />
elite schools (UCT Press). Jonathan joined the board<br />
in 2004.<br />
KEITH WARBURTON – 60<br />
Independent non-executive director<br />
Chair of the Audit Committee, member of the<br />
Investment, Nominations, Risk and Remuneration<br />
committees<br />
BCom, CTA, CA(SA)<br />
Keith is a CA who has obtained some 30 years’<br />
experience in commerce and management since<br />
qualifying as a chartered accountant at<br />
Arthur Andersen. His broad experience includes the<br />
banking, steel and manufacturing industries. Since<br />
1990, he has been in the retail industry, with his latest<br />
term being as chief operating officer of Clicks Group<br />
Ltd. Keith has been involved in a number of large<br />
enterprises, with experience in a number of JSE-listed<br />
entities. He joined the board in July 2015.<br />
STAFFORD MASIE – 44<br />
Independent non-executive director<br />
Member of the Nominations and Risk committees<br />
Stafford commenced his education in South Africa<br />
before undertaking studies in computer science at<br />
Tel Aviv University, Israel. He has been involved in the<br />
IT industry for nearly 20 years, and was associated<br />
with pre-eminent IT companies such as Dimension<br />
Data, Novell and Google. His passion for technology<br />
led to him holding senior executive positions at<br />
Novell USA and subsequently at Novell South Africa,<br />
and being responsible for establishing Google’s<br />
presence in South Africa. After leaving Google in<br />
2009, he established his own business and is now<br />
an entrepreneur with a particular interest in early<br />
stage start-up businesses in the IT industry. He is<br />
active as a business school lecturer, participant in<br />
several radio broadcasts and speaker on the influence<br />
of technology on modern day life, society and<br />
education. Stafford joined the board in January 2014.<br />
JENS ZIMMERMANN – 57<br />
Independent non-executive director<br />
BA (Business), MBA (Harvard)<br />
Jens is chairman of the board of London-listed High<br />
Growth Capital, which invests in new technologies.<br />
He has more than two decades of private equity<br />
experience, along with a track record of building<br />
successful businesses internationally. This includes<br />
a period as partner and managing director at New<br />
Silk Route Growth Capital, a USD1.3 billion fund with<br />
investments across the Middle East and Asia.<br />
After working for Booz, <strong>All</strong>en & Hamilton’s acquisition<br />
services team in the early nineties he joined a pioneer<br />
buyout group in Germany, before co-founding HGU<br />
Hamburg Private Equity AG in 1998. Since 2004, Jens<br />
has worked in Private Equity in South Asia and the<br />
Middle East. He has led more than 40 Private Equity<br />
investments, served on over 20 boards and founded<br />
several companies in the US, Europe and Asia. With a<br />
passion for education he has invested in and served<br />
on the boards of several globally leading education<br />
groups, specifically in the K-12 and tertiary sectors.<br />
Jens joined the board in April 2018.<br />
DIDIER OESCH – 53<br />
Executive director, group financial director<br />
Member of the Investment and Risk committees<br />
BCompt (Hons), CA(SA)<br />
Didier qualified as a chartered accountant in 1991<br />
after completing his articles at Betty & Dickson. He<br />
gained considerable experience with the Nampak<br />
group in various financial positions, culminating in<br />
a four-year term in Europe as financial director of<br />
Nampak Plastics Europe. Didier joined <strong>ADvTECH</strong><br />
as group financial manager. He was appointed<br />
a member of Exco and group financial director<br />
in 2005.<br />
SHIRLEY ZINN – 57 (Professor)<br />
Independent non-executive director<br />
Chair of the Remuneration Committee, member<br />
of the Investment, Nominations and Transformation,<br />
Social and Ethics committees<br />
BA, HDipEd (UWC), BEd (Hons) (Unisa), MEd (UWC),<br />
EdM and EdD (Harvard)<br />
Shirley is the former group head of Human Resources<br />
at Woolworths Holdings Limited. Prior to this, she<br />
headed up Human Resources of Standard Bank<br />
South Africa and was deputy global head of Human<br />
Resources for the Standard Bank Group.<br />
Currently, she is an Independent non-executive<br />
director on the boards of JSE-listed Sanlam Limited<br />
and Sanlam Life Insurance Limited, MTN-SA, Shoprite<br />
Holdings, Afrocentric and was recently appointed to<br />
the boards of LRMG Performance Architects, Cricket<br />
South Africa and NPI.<br />
Shirley has held several leadership roles in HR<br />
management within the public (SARS) and private<br />
sectors (more specifically, the banking industry).<br />
Through Shirley Zinn Consulting, she consults<br />
to various large organisations in HR strategy,<br />
transformation, leadership and education. She is<br />
a director and trustee of a number of companies<br />
and trusts, including the Boston Consulting Group,<br />
Nedbank Eyethu Community Trust, Tuesday<br />
Consulting and former chair of the Starfish Greatheart<br />
Foundation. She is also an extraordinary professor<br />
at the University of Pretoria and more recently was<br />
appointed adjunct professor at the University of Cape<br />
Town where she also serves on the Council of the<br />
university.<br />
She is the past president of the Institute for People<br />
Management South Africa and registered as Master<br />
HR Professional with the South Africa Board for People<br />
Practice.<br />
In 2015, Shirley published an inspirational book about<br />
her own personal and professional life. She joined the<br />
board in October 2012.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
15
EXECUTIVE COMMITTEE<br />
MIKE AITKEN<br />
Chief executive officer, Schools division<br />
Previously chief financial officer of the schools<br />
division, Mike joined <strong>ADvTECH</strong> in March 2016 and was<br />
promoted to divisional CEO in May 2017. With a strong<br />
financial background, he has held roles as division<br />
financial director at Nampak as well as various other<br />
senior financial, trustee and management committee<br />
roles. His strengths lie in strategy formulation and<br />
implementation with a broad range of experience in<br />
finance and general management, including dynamic<br />
change leadership. Mike holds a BCom (Rhodes<br />
University), CTA and BCompt Honours (UNISA) and<br />
attained a CA(SA) from the South African Institute of<br />
Chartered Accountants.<br />
FELICITY COUGHLAN (Doctor)<br />
Group academic director<br />
Felicity was appointed director of The Independent<br />
Institute of Education (IIE) in 2005 and promoted<br />
to <strong>ADvTECH</strong>’s group academic director in 2016.<br />
Preceding <strong>ADvTECH</strong>, Felicity joined Rhodes University<br />
in 1991 as head of department and then associate<br />
dean in 2001. She was appointed deputy registrar<br />
at Wits University in 2001 and director of strategic<br />
planning in 2003. Felicity obtained an honours degree<br />
in social work and psychology (Rhodes University),<br />
a master’s in sociology (University of London) and<br />
a doctorate in social work (UNISA).<br />
SIZA MAJOLA (Doctor)<br />
Group HR executive<br />
Siza Majola joined <strong>ADvTECH</strong> as group HR executive<br />
on 1 August 2017. Siza’s executive experience spans<br />
various sectors, including mining and investments.<br />
She previously held the role of group communications<br />
and corporate affairs executive within the group<br />
before joining Royal Bafokeng Holdings as group<br />
stakeholder executive. Her key strengths lie in change<br />
management, working with people, implementing<br />
new systems, as well as strategy formulation. She<br />
holds an MBA (Sheffield Business School, UK), a<br />
BSc Hons (Stellenbosch University), a BSc in geology<br />
and GIS (Fort Hare) and a certificate in building<br />
on talent (International Institute of Management<br />
Development, Switzerland). She recently completed<br />
her PhD with the University of KwaZulu-Natal.<br />
JACO LOTZ<br />
International business development executive<br />
Jaco joined <strong>ADvTECH</strong> as chief financial officer of the<br />
schools division in 2007. In 2010, he was appointed<br />
MD of CrawfordSchools TM , and in 2015 also of Abbotts<br />
College. In 2016, he was appointed international<br />
business development executive for the group.<br />
Before joining <strong>ADvTECH</strong>, Jaco held the position of<br />
group financial manager at Magna FS from 2003 to<br />
2007. He attained a CA(SA), BCompt Honours & CTA<br />
(UNISA), BCom Accounting, BA Honours in Psychology,<br />
and a BA in Theology (University of Pretoria).<br />
16 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
LENN HONEY<br />
Chief executive officer, Resourcing division<br />
Lenn’s first encounter with <strong>ADvTECH</strong> was during<br />
the sale of Rosebank College in 1996. After selling<br />
Rosebank College to <strong>ADvTECH</strong>, he managed several<br />
tertiary businesses within the group. Lenn was<br />
appointed head of the resourcing division in 2003,<br />
then in 2012 he was promoted to CEO of the division.<br />
Lenn began his career in the motor vehicle industry,<br />
later moving to Hunt Lascaris and then Western<br />
Platinum Mine as a productivity improvement<br />
management consultant, prior to buying Rosebank<br />
College. He holds a BCom Honours in Business<br />
Administration (Rhodes University) and an MBA in<br />
Marketing (University of Hull).<br />
VONGANI MBHOKOTA<br />
Properties executive<br />
Vongani Mbhokota joined the group in November 2016<br />
as the properties executive. He has extensive experience<br />
with acquisitions, property development and the<br />
ongoing management of both owned and leased<br />
properties in the commercial, retail and hotel property<br />
sectors. Vongani has held senior roles within Atterbury<br />
Property Development, Liberty Properties, Investec<br />
and Group 5 Building. Vongani holds a degree in<br />
quantity surveying and an MBA in Project Finance<br />
(UNISA). He has professional registration in quantity<br />
surveying and professional construction project<br />
management (PrCPM).<br />
STEVEN VAN ZYL<br />
Chief information officer<br />
Steven was appointed CIO of the group in 2006.<br />
Before joining <strong>ADvTECH</strong>, he held the position of group<br />
IT executive at Murray & Roberts. He has worked in<br />
various industries across Africa, gaining extensive<br />
experience in his field. In his various roles, Steven<br />
has ensured that business was able to leverage off<br />
technology investments and trends, thereby assisting<br />
companies to conduct business through technology<br />
in different ways to enhance operations and raise<br />
business performance. He attained a BCom in Finance<br />
and Administration in 1995 at the University of Natal.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
17
WHY IS <strong>ADvTECH</strong> LISTED<br />
ON THE STOCK EXCHANGE?<br />
When <strong>ADvTECH</strong>’s founder, Brian Buckham, started a small IT training business in Anderson Street in<br />
the Joburg CBD, he couldn’t have imagined just how successful the <strong>ADvTECH</strong> Group would become.<br />
In case you’re still in the dark about how <strong>ADvTECH</strong> came to be, here’s a short recap:<br />
1978<br />
Brian Buckham starts an IT training<br />
business in Anderson Street,<br />
Johannesburg<br />
1987<br />
Advanced Technical Systems Limited<br />
lists on the Johannesburg Stock<br />
Exchange (JSE) with a share price<br />
of 55 cents.<br />
1990<br />
The end of apartheid is declared,<br />
Nelson Mandela is released from prison<br />
and a new political dawn breaks in<br />
South Africa. Brian Buckham realises<br />
that education would be the key to<br />
South Africa’s success.<br />
The benefits of listing<br />
on the stock exchange<br />
Listing a company means that instead<br />
of one or more people holding all the<br />
company’s shares, the shares are made<br />
available on a stock exchange where they<br />
are traded not only as a way to raise funds,<br />
but to make ordinary people a part<br />
of the success of our business.<br />
There are quite a few steps to follow before<br />
you can list on a stock exchange, read more<br />
about them. In 1987 Brian and his<br />
management team would have needed<br />
to follow the applicable steps to get the<br />
company listed.<br />
Some of the benefits of listing include:<br />
Companies can trade their shares securely<br />
and efficiently through a fully automated<br />
trading system.<br />
Raising funds through selling shares<br />
is better than entering into a debt<br />
agreement with a bank. In the event that<br />
companies need to make use of debt<br />
facilities from a bank, they have the added<br />
benefit of banks being more inclined to<br />
lend them money. This is because the<br />
banks know that the listed company is<br />
now likely to be fiscally responsible as it is<br />
expected to comply with listing and other<br />
regulatory requirements. The company<br />
therefore has both options available in<br />
terms of raising capital to either pay off<br />
existing debt or to fund expansion plans.<br />
A listing attracts local analyst coverage<br />
and media interest, which helps boost<br />
the company’s reputation and profile.<br />
A listing facilitates broad-based economic<br />
empowerment deals.<br />
1995 & 1996<br />
<strong>ADvTECH</strong> makes its first acquisition<br />
in the education sector, including<br />
Rosebank College and Varsity College<br />
in 1996.<br />
1998–2015<br />
<strong>ADvTECH</strong> grows exponentially during<br />
this period, to 124 education, training<br />
and recruitment sites across South<br />
Africa and the African continent.<br />
From baby steps to giant leaps<br />
The <strong>ADvTECH</strong> story is a great example of a small business<br />
successfully making the transition from a privately held<br />
company to a publically listed one. Taking this step allows a<br />
company to raise funds through selling shares to the broader<br />
public and specialist investment groups. <strong>ADvTECH</strong>’s listing on<br />
the JSE in 1987 signaled the first step towards growing the<br />
business to what it is today. It enabled Brian to raise the kind<br />
of capital needed to acquire the schools, universities and<br />
resourcing businesses that the group now owns.<br />
How working for a listed company<br />
benefits you<br />
Listing not only holds advantages for the company, but also for its<br />
people. Here are a couple of ways that you benefit from <strong>ADvTECH</strong><br />
being a listed company:<br />
The company’s brand value increased after its listing, making<br />
<strong>ADvTECH</strong> an attractive employer to talented people. You are one<br />
of those people, and you benefit from working with and learning<br />
from some of South Africa’s best and brightest individuals. Not to<br />
mention that working at <strong>ADvTECH</strong> looks really good on your CV!<br />
<strong>ADvTECH</strong> has better access to services and facilities offered by<br />
banks and other service providers, which means that you can be<br />
assured of timely salary payments and access to additional perks<br />
and benefits not ordinarily available at smaller businesses.<br />
As part of the JSE’s listing requirements, the company needs to<br />
publish an integrated annual report every year. This report gives<br />
shareholders and other stakeholders (like you, the employee)<br />
valuable insight into how the company works and how it has<br />
managed its financial and other resources during the applicable<br />
reporting year. You have the benefit of knowing exactly which<br />
challenges <strong>ADvTECH</strong> faces and how they are dealt with, and also<br />
see the important role you and your division plays in making<br />
the company a success. You can read the Integrated Annual<br />
Report here.<br />
We hope you’ve enjoyed this bit of insight into the benefits<br />
of listing, but feel free to look at our FAQs if you’d like to<br />
know more.<br />
18 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
CORPORATE GOVERNANCE<br />
What does it mean and<br />
why does it matter?<br />
Corporate governance is a term describing the system used to direct and control a<br />
company. At <strong>ADvTECH</strong> our board of directors oversees the management and<br />
operational structure that controls the group’s overall direction.<br />
The King Code of Corporate Governance<br />
Corporate governance is a dynamic field, with constantly evolving requirements based on the<br />
best practice principles controlling the sector the company operates in. Former High Court<br />
judge Mervyn King SC is widely regarded as an expert in the field of corporate governance. King<br />
published a report called the King Code of Corporate Governance in 2017, called King IV. The<br />
report contains 75 reporting principles that guide organisations toward responsible, transparent<br />
reporting that aligns with local and international standards. We have always supported the<br />
values contained in the King Report and we constantly aim for greater compliance to the Code<br />
of Corporate Practices section of the report.<br />
Why corporate<br />
governance matters<br />
While the Board and group<br />
management team are ultimately<br />
held accountable for the group’s<br />
ethical corporate governance, every<br />
one of us plays an important role<br />
in making our business one that is<br />
operated with integrity. When we are<br />
ill-informed about regulatory issues<br />
that could negatively affect our<br />
particular business unit, it places the<br />
entire group at risk for reputational<br />
or even financial damage. It’s worth<br />
understanding which laws and<br />
regulations govern your particular<br />
area of work and understanding<br />
exactly what you can do to ensure<br />
that we act with complete integrity<br />
and transparency in everything<br />
we do.<br />
REMUNERATION COMMITTEE<br />
This committee determines and<br />
approves how much employees<br />
are paid. The group CEO and group<br />
HR executive attend these meetings<br />
by invitation, but don’t have any say<br />
regarding decisions about their<br />
own remuneration.<br />
AUDIT COMMITTEE<br />
The committee is responsible for<br />
appointing the group’s auditors,<br />
agreeing the fees that must be paid<br />
to them and settling on the terms of<br />
their engagement. They also provide<br />
recommendations to the board about<br />
a number of operational issues. A full<br />
list of these is available.<br />
RISK COMMITTEE<br />
Every business faces several actual<br />
and potential risks in the day-to-day<br />
execution of their tasks. While the Risk<br />
Committee has assumed responsibility<br />
for monitoring and overseeing the<br />
management of risk within the group,<br />
the board, Exco and the internal audit<br />
department continue to review and<br />
assess the integrity and the quality of<br />
our risk control systems and ensure that<br />
risk policies and strategies are effectively<br />
managed.<br />
MORE ABOUT<br />
THE BOARD<br />
The <strong>ADvTECH</strong> Board consists of two<br />
executive and eight non-executive<br />
directors. The board encourages greater<br />
integration of corporate governance<br />
principles across all areas of operation<br />
to help the group to run its business in<br />
an efficient, ethical and sustainable way.<br />
This in turn creates value and sustainable<br />
returns, which means that more<br />
investments will be made into the<br />
private education sector.<br />
The directors have a wide range of<br />
experience in strategic, financial, legal,<br />
information technology and educational<br />
activities. This means that there is enough<br />
intellectual capital to guide the business<br />
towards long-term success. You can<br />
find the directors’ details and a short<br />
description of their CVs on p 14 –17.<br />
The board has six committees,<br />
established as part of regulatory and<br />
business requirements. Members of<br />
the board are appointed to committees<br />
based on their areas of expertise<br />
and experience.<br />
INVESTMENT COMMITTEE<br />
The Investment Committee reviews<br />
and manages the funding and other<br />
financial aspects that constitute part<br />
of the investment strategy, such<br />
as acquisitions. Its members provide<br />
recommendations on where and<br />
what to spend money on; in essence,<br />
what would be worthwhile long term<br />
for the group’s sustainability<br />
and growth.<br />
TRANSFORMATION, SOCIAL AND<br />
ETHICS COMMITTEE (TSEC)<br />
TSEC monitors and oversees the<br />
group’s progress on aspects relating<br />
to transformation at every level.<br />
It considers social and ethical<br />
aspects, and, where appropriate,<br />
provides management with guidance<br />
in this regard.<br />
The divisional CEOs must attend the<br />
majority of TSEC meetings held during<br />
the year. This ensures that social and<br />
ethical matters, as well as matters<br />
pertaining to transformation, remain<br />
high on management’s agenda.<br />
NOMINATIONS COMMITTEE<br />
The committee meets when<br />
necessary, to nominate, evaluate<br />
and recommend possible new<br />
appointments to the board.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
19
MAKING <strong>ADvTECH</strong> A<br />
GREAT PLACE TO WORK<br />
EMPLOYEES<br />
Our 7 549 (2017: 6 743) employees are<br />
the backbone of our operations and core to<br />
our long-term sustainability.<br />
Owing to the nature of our business, we also employ many<br />
independent contractors such as lecturers and sports coaches.<br />
Our people are our greatest asset; they are key to the success of our<br />
business and add value to the lives of thousands of students,<br />
parents, job candidates and clients. We take pride in our highly<br />
skilled workforce.<br />
Our development programmes, which fall under our ADvTALENT<br />
initiatives, are continually reviewed and refined, ensuring that our<br />
people are given the means to provide quality service at all times.<br />
We continually identify and develop key employees and high<br />
potential individuals within the <strong>ADvTECH</strong> group. Our ability to<br />
attract and retain skills is influenced by our structured approach to<br />
talent management. Identified employees participate in our<br />
structured management and leadership development programmes<br />
and we actively encourage further academic study. <strong>All</strong> these<br />
interventions, in turn, support the business and its performance.<br />
SKILLS DEVELOPMENT<br />
Attract<br />
+<br />
Provide necessary<br />
development<br />
Retain<br />
=<br />
Create a high<br />
performance culture<br />
Best<br />
employees<br />
Leadership development<br />
At <strong>ADvTECH</strong> we believe in developing our leaders so that they are<br />
equipped with the necessary skills and knowledge to perform<br />
at their peak. We focus on building their confidence to ensure that<br />
they can lead and develop high-performing teams.<br />
We have created purposeful learning solutions that are linked to our<br />
business strategic goals and to the personal development plans of<br />
our leaders.<br />
Management toolkit programme<br />
The management toolkit programme is designed specifically for<br />
onboarding our managers and aims to improve their time<br />
management and competence in their new role. We want to ensure<br />
that our new leaders are equipped with the skills to be personally<br />
effective and can manage talent, as well as engage their people to get<br />
things done at the highest level. We ensure that they will become<br />
strategic thinkers who can execute in line with the business imperatives<br />
which seek to keep the customer at the core of what we do.<br />
Management Development Programme<br />
(MDP)<br />
The MDP stretches the abilities of talented leaders. We aim to close<br />
the gap between the talent we have and the talent we want to<br />
develop to implement our strategic goals in a systematic way. The<br />
MDP workshops are fundamental building blocks to expanding the<br />
commercial and strategic mindset of our leaders.<br />
The programme includes a work-based project that is linked to the<br />
MDP candidate’s performance goals. Candidates will have an<br />
opportunity to showcase their talent to our executives as part of<br />
their assessment process through the programme.<br />
Leadership development masterclasses<br />
Our leadership development masterclasses focus on growing our<br />
leadership competencies throughout our business. Our best-ofbreed<br />
blended solutions are relevant to the challenges our leaders<br />
face as our business grows and evolves. We give them skills that<br />
keep them agile in a dynamic environment.<br />
Principal Development Programme (PDP)<br />
The PDP launched in 2018 is our flagship programme for leaders in<br />
the teaching fraternity. It is aimed at both principals and deputy<br />
principals. The role of our principal is not only to ensure that a school<br />
or campus runs smoothly, but he/she must be able to execute on the<br />
commercial requirements of sustaining a school operation.<br />
Our programme ensures that our principals are able to identify and<br />
understand the financial levers that drive <strong>ADvTECH</strong>’s business to<br />
maximise revenue and return on investment. We also develop our<br />
principals’ ability to engage, inspire and lead a vast array of<br />
stakeholders including their own teams.<br />
Mentorship programme<br />
Our structured Mentorship programme supports our entire<br />
management and leadership development philosophy and helps<br />
ensure that our people are equipped and supported in achieving<br />
their career goals.<br />
Although the minimum requirement for mentor/mentee pairs is that<br />
they meet for at least an hour each month, we are proud of the fact<br />
that our people spend more than the required amount of time<br />
together, working on ways to best support our mentees’ career goals.<br />
20 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
There are 65 mentors who are actively engaged with mentees.<br />
The mentorship expands beyond the formal programme and they<br />
have a knock-on effect as they deal with other staff and students.<br />
Coaching support<br />
Coaching for staff members is presented in the following areas in<br />
support of leadership development:<br />
> > Providing leaders in transition business coaching support as<br />
they migrate to new areas of responsibility and are required to<br />
focus on new behaviour values and time applications<br />
> > Support newly appointed managing directors<br />
> > Syndicate group coaching support to delegates participating<br />
in the MDP<br />
> > Syndicate group coaching support to delegates participating in<br />
the PDP<br />
AWARD CATEGORY 2018<br />
5 year<br />
service<br />
222<br />
20 year<br />
service<br />
32<br />
10 year<br />
service<br />
149<br />
30 year<br />
service<br />
2<br />
15 year<br />
service<br />
56<br />
In line with our stated goal of being a great company to work<br />
for, our group campuses have employee-centred facilities with<br />
a strong focus on building a competitive employee value<br />
proposition to ensure that we attract and retain the best<br />
people. Our people have access to some of the following<br />
facilities and benefits:<br />
> > Risk cover (death and disability)<br />
> > Retirement provision<br />
> > Optional medical aid membership<br />
> > School fee reduction bursaries to staff dependants<br />
> > Study assistance at our internal brands<br />
> > Accredited learning opportunities<br />
> > On-site recreation facilities at most sites<br />
> > Counselling facilities<br />
> > Outsourced Employee Assistance Programme<br />
> > Various health and welfare events<br />
> > Employee recognition awards<br />
e.g. long-service<br />
> > Onsite canteens<br />
> > Other benefits<br />
The key to consistent high quality service delivery lies in<br />
attracting and retaining well-qualified, experienced and<br />
enthusiastic employees.<br />
Long-service awards are presented on completion of five years’<br />
service and every five years thereafter to acknowledge the<br />
important contribution of longer serving employees.<br />
Repeated on p22<br />
TOTAL<br />
461<br />
In actively encouraging further skills development to support the<br />
business as it grows, we also support employees by offering<br />
bursaries. Employees have the opportunity to obtain bursaries for<br />
themselves as well as family members.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
21
MAKING <strong>ADvTECH</strong> A GREAT PLACE TO WORK CONTINUED<br />
“Imagine a team of strong rowers, each rowing in a<br />
different direction. The boat won’t move very fast or<br />
very far. Or, imagine a line of talented archers, each<br />
pointing his or her arrow at a different target: even<br />
with the best of aim, no single target will end up<br />
with more than a few arrows. Now, picture the<br />
rowers pulling in unison, with oars dipping in the<br />
water at precisely the same moment. The boat<br />
shoots down the river. Or, picture the archers lined<br />
up, aimed at the same target. Even if a few miss the<br />
shot, the target is full of bulls-eyes.” – Group HR.<br />
That is the power of performance management: it assures we are<br />
pulling together and is designed to help every employee to deliver<br />
his or her best, so that <strong>ADvTECH</strong> achieves its best.<br />
Performance management helps us to align efforts to meet the<br />
most important targets, and it starts with goal setting – making sure<br />
our individual efforts are aimed at the right things (our objectives) at<br />
the right time (focused on company priorities). Delivering a great<br />
performance is an individual achievement, but performance<br />
management is a ‘team sport’.<br />
THE PERFORMANCE MANAGEMENT PROCESS<br />
THE POWER OF<br />
PERFORMANCE MANAGEMENT<br />
STEP 1<br />
SETTING OBJECTIVES<br />
Develop mutually agreed upon<br />
objectives/KPAs<br />
STEP 2<br />
MID YEAR REVIEW<br />
Review progress against<br />
objectives/KPAs<br />
STEP 3<br />
YEAR END REVIEW<br />
Review Annual Performance<br />
against objectives/KPAs<br />
Just like <strong>ADvTECH</strong> as a business has a growth strategy, each one of<br />
us has individual growth strategies. This is a reflection of our high<br />
performance culture where everyone has the opportunity to work<br />
on their personal development, which eventually contributes to the<br />
overall group strategy.<br />
Goals must be SMART:<br />
Specific<br />
Measurable<br />
Agreed Upon<br />
Realistic<br />
Time Bound<br />
JOB GRADING<br />
Although there are several job grading systems, <strong>ADvTECH</strong> uses the<br />
Paterson Broadband grading system (e.g. CL, CU, DL etc.).<br />
We grade the job, not the person and this is used for benchmarking<br />
purposes.<br />
For more information on job grading please contact HR or visit<br />
www.patersongrading.co.za<br />
REMUNERATION<br />
<strong>ADvTECH</strong> pays on a total cost to company basis. This means that all<br />
contributions to the provident fund, medical aid, death and<br />
disability benefits, and structured allowances such as car allowance<br />
are included in your package.<br />
This does not include the company’s contributions to statutory<br />
payments such as UIF and schools development levy (SDL).<br />
Though we don’t provide a 13th cheque, you may make provisions<br />
to receive one by electing to have your salary divided by 13 in order<br />
to have a “13th cheque” in December. You also have the option to<br />
pay the tax on this amount monthly so that you are free to spend as<br />
you see fit for December.<br />
We aim to pay all salaries on or around the 25th of each month but<br />
the December payments are at the sole discretion of the company.<br />
Salaries are reviewed on an annual basis, based on merit.<br />
MEDICAL AID<br />
<strong>ADvTECH</strong> contracts with Discovery Health Medical Scheme but you<br />
are not obligated to have a medical plan with Discovery, let alone<br />
have medical aid at all (but you need to be sure that you are able to<br />
meet your medical expenses).<br />
You are welcome to have a plan in your own capacity, whether from<br />
Discovery or a different healthcare provider which is not<br />
administered through <strong>ADvTECH</strong>.<br />
We know how busy worklife can be – so, to assist you, we have NMG<br />
who are the “middle me n” who will help you with medical aid<br />
queries, claims, etc.<br />
NMG serves as an intermediary. They have a direct link to a person at<br />
Discovery who assists with employee’s medical aid matters. You also<br />
have the option to meet their representative face to face, as we have<br />
cycles where an NMG consultant visits our offices. Contact HR<br />
should you wish to make an appointment.<br />
Even if you are on a medical aid plan, hospitals can still demand<br />
more money such as co-payments or those doctors who do not<br />
work on medical aid rates. Therefore, we have a handy benefit<br />
offered to all employees through Stratum which is additional<br />
insurance for potential out-of-pocket expenses incurred for<br />
in-hospital procedures (gap cover).<br />
22 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
PROVIDENT/PENSION FUND<br />
An employee provident or pension fund is a very important<br />
tool for retirement planning. Thankfully, you do not have to worry<br />
about extra admin because <strong>ADvTECH</strong> provides this service<br />
for each employee.<br />
It is compulsory for you to be on either the provident fund or<br />
pension fund, depending on your brand.<br />
Provident<br />
Three contribution options:<br />
6,8%, 9,5% and 12,75%<br />
Pension<br />
Two contribution options: 5%<br />
and 7,5%<br />
This contribution includes death and disability benefits as well.<br />
Remember: you may increase your contribution in July of each year<br />
but you may never decrease the contribution once changed.<br />
STAFF CODE OF CONDUCT<br />
A consistent, positive image of the organisation is to<br />
be communicated at all times.<br />
Loyalty to colleagues and the organisation is<br />
mandatory.<br />
Enthusiastic participation in all aspects of the<br />
organisation is expected.<br />
LONG SERVICE<br />
Attendance is required at all major functions. Staff<br />
meetings and seminars are specifically included.<br />
<strong>ADvTECH</strong> offers you many benefits and there are those extras that<br />
really put a smile on your face and make you feel appreciated which<br />
is what a great employer aims to do.<br />
After working with the group for five full years, you will receive your<br />
first long service award. After that, awards are presented at 5-year<br />
intervals.<br />
Here’s what you get in the year of completed service:<br />
5 Years – R6 000<br />
10 Years – R11 000<br />
15 Years – R16 000 (Employees can choose between a<br />
taxable cash award or a tax free asset<br />
to the value of R5 000)<br />
20 Years – R21 200<br />
25 Years – R32 000 (Employees can choose between a<br />
taxable cash award or a tax free asset<br />
to the value of R5 000)<br />
30 Years – R44 000<br />
35 Years – R54 000 (Employees can choose between a<br />
taxable cash award or a tax free asset<br />
to the value of R5 000)<br />
Appearance and grooming must at all times reflect<br />
the organisation’s high professional standards.<br />
To maintain the privileges of the working<br />
environment, punctuality is essential.<br />
<strong>All</strong> required administrative duties must be completed<br />
timeously and must at all times reflect the<br />
organisation’s high professional standards.<br />
Positive, enthusiastic interaction with colleagues is<br />
vital. Mutual respect for colleagues must be<br />
honoured.<br />
Shouting at, insulting and humiliating colleagues are<br />
not permitted.<br />
Each of our employees are responsible for the good<br />
condition and safekeeping of equipment and fixtures<br />
provided at their workstations.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 23
MAKING <strong>ADvTECH</strong> A GREAT PLACE TO WORK CONTINUED<br />
LEAVE<br />
Our high performance culture consists of dedicated employees in<br />
each business unit who keep the wheels turning and keep <strong>ADvTECH</strong><br />
sustainable as well as successful. We appreciate your hard work and<br />
enthusiasm but you also need to take time out, whether you go on<br />
vacation with your family or if you need to write an exam.<br />
Sick<br />
Leave<br />
Annual<br />
Leave<br />
LEAVE<br />
Family responsibility<br />
Leave<br />
Maternity<br />
Leave<br />
Study<br />
Leave<br />
Annual leave<br />
Not including teachers, when you begin working at <strong>ADvTECH</strong>:<br />
Grades A – C get 18 working days per annum<br />
Grades D+ get 23 working days per annum<br />
After 5 years of service:<br />
Grades A – C changes to 21 working days per annum and 23 days<br />
after 10 years<br />
Grades D+ changes to 26 working days per annum.<br />
Maternity and paternity leave<br />
<strong>All</strong> employees (except casuals and independent contractors)<br />
are entitled to four months maternity leave after one year of service<br />
at full pay.<br />
You may apply for an additional two months, which will be unpaid,<br />
and subject to management approval.<br />
In total, you would need to work back 12 months, on your return.<br />
An additional two days will be granted as paternity leave for those<br />
with more than one year of service (only for birth or adoption).<br />
* Not applicable to <strong>ADvTECH</strong> Resourcing.<br />
Sick leave<br />
For auditing purposes, if you take sick leave, you will need to capture<br />
your sick leave correctly in accordance with the number of days you<br />
were booked off. For example, if the doctor booked you off for three<br />
days, the system needs to balance according to your medical<br />
certificate.<br />
If you are ill:<br />
You need to take all reasonable steps to notify your manager,<br />
(preferably before 10:00 in the morning).<br />
Original medical certificates must be submitted for any sick leave<br />
taken on a Monday or Friday, or the day before and after a public<br />
holiday.<br />
Sick leave of more than two consecutive working days will only<br />
be granted as paid sick leave if you submit an original medical<br />
certificate from your doctor.<br />
Requests for sick leave must be made through the APS User Self<br />
Service process (refer to page 24 and 25).<br />
Should your leave not balance according to the medical<br />
certificate, <strong>ADvTECH</strong> reserves the right to investigate.<br />
Study leave<br />
Employees are entitled to 10 days study leave per annum provided<br />
they are registered for a full qualification, which does not carry over<br />
to the new year.<br />
This is for the day before and the day of the exam, as well as study<br />
blocks – but you would need to discuss this with your manager.<br />
Family responsibility leave<br />
You are entitled to three days family responsibility leave in a<br />
12-month period for:<br />
Birth<br />
Death<br />
Illness of immediate family<br />
FOR MORE INFORMATION ON THE ABOVE AND OUR<br />
POLICIES AND BENEFITS, PLEASE VISIT ADvNET.<br />
STEP 1<br />
STEP 2<br />
www.advnet.co.za<br />
Group Services<br />
STEP 3<br />
Group HR<br />
24 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
A QUICK REFERENCE GUIDE FOR<br />
EMPLOYEES TO THE APS SYSTEM<br />
We know that automating administrative tasks means that we are able to collect, store and find important<br />
information much faster than if we continued to use a paper filing system. Our digital ADvTALENT People Solution<br />
(APS) system helps us to access employee records at the touch of a button. You also have the convenience of<br />
booking your leave online and our intranet has a wealth of information to help you navigate life at <strong>ADvTECH</strong>.<br />
HOW TO GUIDE FOR NEW EMPLOYEE<br />
PASSWORD DISTRIBUTION<br />
Once the Employee is Engaged in<br />
APS, the HR Administrator needs to<br />
do the following:<br />
1<br />
Send the Employee their 5 digit<br />
Person Code (without the Vision Key<br />
underscore), example 28651<br />
5<br />
Once the<br />
employee has<br />
successfully<br />
changed their<br />
password, they<br />
will be able to<br />
navigate through<br />
to APS<br />
2<br />
Advise the employee that their ID<br />
Number will be used as the password<br />
for their 1st login attempt<br />
3<br />
The employee will then be<br />
prompted to change their ID<br />
Number password to another<br />
password – for security reasons:<br />
4<br />
Once the employee clicks on Change, APS will<br />
confirm that the password has successfully been changed.<br />
Click on OK<br />
> > In the Old Password field the employee<br />
needs to type in their ID number<br />
password<br />
> > In the New Password field the employee<br />
needs to select a new password<br />
> > In the Confirm Password field the<br />
employee needs to retype their newly<br />
selected password<br />
Note<br />
If the employee ever needs to change their<br />
password, they can follow the How to change<br />
your APS password for USS How-to-Guide<br />
If the employee forgot their password<br />
they can follow the How to reset your<br />
APS password for USS How-to-Guide<br />
If the employee is still not able to log<br />
in, a call can be logged with<br />
apssupport@advtech.co.za<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 25
A quick reference guide for employees to the APS system<br />
We know that automating administrative tasks means that we are able to collect, store and find important information much faster than if<br />
we continued to use a paper filing system. Our digital ADvTALENT People Solution (APS) system helps us to access employee records at the<br />
touch of a button. You also have the convenience of booking your leave online and our intranet has a wealth of information to help you<br />
navigate life at <strong>ADvTECH</strong>.<br />
SELF SERVICE MANAGER<br />
Help yourself to the APS<br />
system’s nifty Self Service<br />
Manager!<br />
HERE’S HOW:<br />
The User Self<br />
Service icon is<br />
displayed on the<br />
ADvNET home page<br />
1<br />
USER SELF<br />
SERVICE<br />
2<br />
Simply click on<br />
the User Self<br />
Service icon to<br />
enter the system<br />
Isn’t that<br />
a great way to<br />
work smarter?<br />
3<br />
Now you can navigate to your:<br />
Leave details<br />
Payroll details<br />
Personal details<br />
Moved house or changed any<br />
personal details?<br />
UPDATE THE APS SYSTEM QUICKLY<br />
& EFFORTLESSLY:<br />
Login to the APS system<br />
by clicking on the url<br />
link sent via email<br />
Select the User<br />
Self Service icon<br />
“Parlez vous<br />
francais?”<br />
1<br />
USER SELF<br />
SERVICE<br />
2<br />
3<br />
5<br />
Click on the Personnel button<br />
4<br />
Update your new<br />
residential address by<br />
selecting the Residential<br />
Address option and<br />
completing it<br />
It’s just<br />
that<br />
simple!<br />
Click on Save<br />
Or update any of your other<br />
information by either clicking on the<br />
Biographical Info, Postal Address,<br />
Qualifications,<br />
Languages, Family Members or<br />
Employment History forms<br />
6<br />
Tip!<br />
Select Effective Date Under the<br />
Reason option:<br />
Select Master Data Change option<br />
MY NEW PAYSLIP<br />
Ready to receive<br />
your all new payslip?<br />
HERE’S HOW:<br />
1<br />
USER SELF<br />
SERVICE<br />
2 3 4 5<br />
Enter the<br />
APS system by clicking<br />
on ADvNET<br />
Select the User<br />
Self Service<br />
option on the left<br />
Click on the<br />
Payroll button<br />
Click on the<br />
Service button<br />
Click on the<br />
Attachment Icon<br />
at the top right<br />
(the paperclip)<br />
Ta-da!<br />
Easy as<br />
pie!<br />
11 10<br />
9<br />
8 2015 7 Payslip<br />
6 File Manager<br />
2014<br />
2016<br />
From here you<br />
can print the<br />
payslip<br />
Double click<br />
on the relevant<br />
payslip and it<br />
will download<br />
in PDF format<br />
Your payslips<br />
will be displayed<br />
on the right<br />
hand side<br />
Select the<br />
year you are<br />
looking for<br />
Select Payslip<br />
Select File<br />
Manager and<br />
expand the<br />
payroll folder<br />
26 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
TAKING LEAVE<br />
Checking your<br />
leave is easy with the<br />
APS system!<br />
HERE’S HOW:<br />
1<br />
USER SELF<br />
SERVICE<br />
2 3 4<br />
Enter the APS system<br />
via the User Self<br />
Service icon on the<br />
ADvNET home page<br />
Select the User<br />
Self Service<br />
option on<br />
the left<br />
Click on Leave<br />
Balances<br />
Your leave balance<br />
information will<br />
appear on the<br />
Leave Balances<br />
screen<br />
Easy<br />
as<br />
that!<br />
Looking for some R&R?<br />
USE THE APS SYSTEM TO APPLY FOR LEAVE:<br />
1<br />
USER SELF<br />
SERVICE<br />
2 3 4 6<br />
5<br />
Enter the<br />
APS system via the<br />
User Self Service<br />
icon on the ADvNET<br />
home page<br />
Select the User<br />
Self Service<br />
option on<br />
the left<br />
Click on Leave<br />
Request<br />
Click on<br />
Add<br />
Click Save at<br />
the bottom<br />
left<br />
Enter the required<br />
information into the<br />
Leave<br />
Request form<br />
Enjoy<br />
the time<br />
off!<br />
Got a medical certificate you need to upload?<br />
WITH THE APS SYSTEM THIS CAN BE DONE IN A FLASH:<br />
1<br />
USER SELF<br />
SERVICE<br />
2 3 4 5<br />
6<br />
File Manager<br />
Enter the<br />
APS system via<br />
the User Self Service<br />
icon on the ADvNET<br />
home page<br />
Select the User<br />
Self Service<br />
option on<br />
the left<br />
Click on Leave<br />
Request<br />
Enter the required<br />
information into<br />
the Leave<br />
Request form<br />
Click on the<br />
attachment icon<br />
at the top right<br />
(the paperclip)<br />
Select File<br />
Manager<br />
Done<br />
and<br />
dusted<br />
7<br />
Leave Documents<br />
8<br />
Sick Leave<br />
9<br />
10 11<br />
Select Leave<br />
Documents<br />
Select Sick<br />
Leave<br />
Now click the<br />
Browse option<br />
Select the file<br />
you wish to<br />
upload<br />
Click the Upload<br />
option and save<br />
the file with the<br />
correct naming<br />
format<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 27
OUR GROUP<br />
DEPARTMENTS AND<br />
FUNCTIONS<br />
You now know that <strong>ADvTECH</strong> is a “house of<br />
brands”. Even though each brand operates<br />
independently, we have departments based<br />
at Support Office that play an important role<br />
to support you and deal with tasks that need<br />
to be addressed at group level, for example<br />
reporting to the JSE and shareholders.<br />
GROUP PROPERTIES<br />
> > Land acquisitions<br />
> > Land development<br />
> > Town planning<br />
> > Due diligence<br />
> > Facilities management<br />
> > Procurement<br />
> > Property development<br />
> > Property management<br />
> > Expansions and refurbishments<br />
> > Repairs and maintenance<br />
> > Environmental health and safety (EHS)<br />
> > Leases<br />
> > Integrated facilities management<br />
<br />
GROUP INTERNAL<br />
AUDIT<br />
Independent assurance provides over the<br />
following areas:<br />
> > Governance<br />
> > Risk management<br />
> > Management controls over: efficiency/<br />
effectiveness of operations<br />
> > Financial and management reporting<br />
> > Compliance with laws and regulations<br />
GROUP FINANCE<br />
> > Management reporting<br />
> > Financial reporting<br />
> > Banking<br />
> > Cash management<br />
> > Tax<br />
IT<br />
> > Infrastructure for automation<br />
> > Governance for network and operating<br />
systems<br />
> > Providing functionality<br />
> > Installation and maintenance of computer<br />
network systems<br />
> > IT network responsibilities<br />
> > Network contingencies<br />
> > Application development<br />
> > Technical support<br />
> > Telephony<br />
28 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
GROUP CORPORATE<br />
AFFAIRS AND<br />
COMMUNICATION<br />
> > Corporate communication<br />
> > Internal communications<br />
> > ADvNET, intranet<br />
> > Public relations<br />
> > Media relations<br />
> > Crisis communication<br />
> > Corporate social responsibility<br />
> > Market research<br />
> > Corporate identity & style guide<br />
NEW BUSINESS<br />
DEVELOPMENT<br />
> > Improving department performance<br />
> > Assisting with strategic planning<br />
> > Identifying new market segments<br />
> > Countering competitive strategies<br />
> > Mergers and acquisitions<br />
> > Legal<br />
> > Strategic management<br />
> > Proposal management<br />
GROUP HR<br />
> > Talent manager<br />
> > Transformation<br />
> > Total rewards<br />
> > Organisational culture and wellness<br />
> > Talent development<br />
SHARED SERVICES<br />
> > Accounts payable<br />
> > Payroll<br />
> > Debtors<br />
> > Procurement<br />
> > Travel management<br />
> > HR administration<br />
GROUP LEGAL<br />
> > Mergers and acquisitions<br />
> > Contract management<br />
> > Litigation management<br />
> > Legal compliance<br />
> > Statutory compliance<br />
> > Corporate governance<br />
> > Intellectual property management<br />
> > Company secretarial management<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 29
FINDING<br />
INFO<br />
THE <strong>ADvTECH</strong> GROUP WEBSITE<br />
The <strong>ADvTECH</strong> group website<br />
serves as an external<br />
communications platform<br />
between the group and our<br />
shareholders, stakeholders and<br />
the general public.<br />
As a JSE listed organisation, the<br />
information contained on the site<br />
includes details on our brands as<br />
well as investor relations content,<br />
financial results, share price<br />
indicators, annual reports as well<br />
as information on our board of<br />
directors and executive team.<br />
www.advtech.co.za<br />
WHERE TO FIND INFORMATION<br />
How to get information within the group – face-to-face<br />
1<br />
Ask your line manager<br />
Line managers have a wealth of knowledge! Your line manager can help answer many<br />
of the questions you may have. Alternatively, your line manager will be able to direct<br />
your query to the relevant parties within the business.<br />
2<br />
Chat to your MD’s PA<br />
The PA to the MD usually has a very good idea of processes within the<br />
group and has built a relationship with Support Office.<br />
<strong>ADvTECH</strong> Group<br />
E-mail:<br />
info@advtech.co.za<br />
<strong>ADvTECH</strong> Group Head<br />
Office/Schools<br />
Division/IIE<br />
Phone: 011 676 8000<br />
3<br />
Get in touch with Support Office<br />
You also have the option of chatting to us directly at group Support Office. Simply<br />
e-mail us or call through to reception and you’ll be directed to the correct<br />
department.<br />
<strong>ADvTECH</strong> Group<br />
Resourcing<br />
Phone: 011 234 2404<br />
Important information is also distributed throughout the group via e-mail and the intranet (ADvNET).<br />
30 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
Introducing ADvNET<br />
<strong>ADvTECH</strong>’s intranet (ADvNET) is a website that is only available for<br />
<strong>ADvTECH</strong> employees to view. ADvNET is built on the SharePoint platform<br />
and contains important news, information and other resources relevant<br />
for consumption by our employees.<br />
ADvNET helps to keep employees up to speed on various happenings<br />
within the company. It is also an effective way of communicating through<br />
posting articles and company documents.<br />
Consistently communicating a brand is important in all industries,<br />
therefore standardising our approach supports our business.<br />
www.advnet.co.za<br />
Group Services and<br />
Information<br />
Group IT Services and Information –<br />
How-to Guides, call logging, news, policies<br />
Group HR Services –<br />
Forms, policies, medical aid, provident<br />
fund, remuneration strategy,<br />
tax information<br />
Group Finance Services –<br />
Group Finance forms, group Insurance<br />
forms, policies<br />
Discovery Health –<br />
group Discovery medical aid information<br />
and forms<br />
Careers at <strong>ADvTECH</strong> Group –<br />
Current openings and vacancies<br />
within the group<br />
<strong>ADvTECH</strong> Group Health & Safety –<br />
group health & safety information<br />
<strong>ADvTECH</strong> Group Fraud and Ethics –<br />
group ethics information – fraud reporting<br />
CSI Depository –<br />
Access, How-to Guides, templates<br />
INFORMATION THAT CAN<br />
BE FOUND ON ADvNET<br />
Resources<br />
Group<br />
Logos<br />
<strong>ADvTECH</strong><br />
style guide<br />
<strong>ADvTECH</strong><br />
CI manual<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
31
PROFESSIONAL MANAGEMENT<br />
> > IT project service<br />
> > IT risk management<br />
> > IT governance<br />
> > Pulse audits<br />
> > IT solution architecture<br />
> > IT standards<br />
> > IT software licensing<br />
APPLICATION MANAGEMENT<br />
> > Systems administration<br />
> > Application support<br />
> > Database management<br />
> > Quality assurance and testing<br />
> > Website hosting and support<br />
> > Intranet & document management<br />
> > Application security<br />
SERVICE MANAGEMENT<br />
> > nt<br />
COMMUNICATION & COLLABORATION<br />
> > Telephony<br />
> > Skype<br />
> > Email<br />
> > MS Teams<br />
> > MS Planner<br />
DESKTOP SERVICES<br />
> > On Site support<br />
> > Software and hardware install<br />
> > Desktops<br />
> > Remote support<br />
> > IT onboarding & terminations<br />
INFRASTRUCTURE<br />
> > Networking & connectivity<br />
> > Data Centre services<br />
> > Capacity management<br />
> > Event management<br />
> > Security management<br />
> > IT security service<br />
> > Backup services<br />
<strong>ADvTECH</strong> IT SERVICES &<br />
GUIDELINES – AT A GLANCE<br />
GENERAL USE AND OWNERSHIP OF IT<br />
<strong>ADvTECH</strong> provides technology infrastructure, systems and IT<br />
equipment to its employees, contractors or third parties as a<br />
business tool for performing their daily functions.<br />
Information security reminders<br />
> > Apply good judgement in your use of our technology.<br />
infrastructure, systems, data and IT equipment.<br />
> > Be careful when connecting internal or external devices to<br />
<strong>ADvTECH</strong>’s IT system.<br />
Click here to read more on ADvNET<br />
PROTECT IT ASSETS<br />
<strong>ADvTECH</strong> purchases and issues hardware equipment to<br />
employees as an important business tool. It is essential that all<br />
hard drives in laptops have Bitlocker encryption enabled to<br />
safeguard the information.<br />
Information security reminders<br />
> > If you need to leave IT assets in the office, ensure that they<br />
are locked in a safe place.<br />
> > Save onto OneDrive for Business or SharePoint so that your<br />
documents can be synchronised to the Cloud.<br />
> > Ensure that your laptop is transported in the locked boot of<br />
your car and not on the seat when travelling.<br />
> > Use a good quality bag that is designed to carry laptops.<br />
> > <strong>All</strong> portable assets must have a login and password to<br />
safeguard the Information.<br />
Click here to read more on ADvNET<br />
PASSWORD PROTECTION<br />
Passwords are your individual key to the <strong>ADvTECH</strong> information<br />
systems. They must be protected as you would protect your<br />
banking details or your personal information online.<br />
Information security reminders<br />
> > Do not write passwords down making it easier for someone<br />
else to find and use.<br />
> > Do not use trivial passwords that can easily be guessed or<br />
resemble any sort of sequence.<br />
> > Do not share your User login details (including but not<br />
limited to your User name and password) with any third<br />
party.<br />
Click here to read more on ADvNET<br />
32 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
PROTECT ADVTECH’S PRIVATE<br />
AND CONFIDENTIAL INFORMATION<br />
<strong>ADvTECH</strong> regards all customer data (for example, personal),<br />
proprietary data (for example, strategic and expansion plans) and<br />
copyright material (for example, information on new products and<br />
services) as private and confidential information that should not be<br />
distributed to any person or entity outside the Group.<br />
MALICIOUS CODE AND<br />
VIRUS PROTECTION<br />
<strong>All</strong> <strong>ADvTECH</strong> brands and individuals using IT<br />
solutions are vulnerable to attacks from third<br />
parties who write viruses and malicious code<br />
to exploit user naïvete or weaknesses in<br />
operating systems.<br />
Information security reminders<br />
> > Only access data which is either your own, publicly available or<br />
specifically authorised for your access.<br />
> > Store Private and Confidential information on SharePoint, OneDrive<br />
for Business and/or within the <strong>ADvTECH</strong> business systems.<br />
> > You are accountable and responsible for the information in your<br />
possession.<br />
> > Information needs to be retained in accordance with the data<br />
retention guidelines or associated policy.<br />
Click here to read more on ADvNET<br />
Information security reminders<br />
> > Respond immediately to security<br />
software alerts.<br />
> > Do not bypass or disable security software.<br />
> > Report virus warnings or pop-ups that you<br />
see in incoming communications or file<br />
downloads to the IT Department via the<br />
service desk IThelpdesk@advtech.co.za with<br />
the subject header “Malicious or virus”.<br />
Click here to read more on ADvNET<br />
SOFTWARE USE<br />
Your computer is pre-configured with all the<br />
necessary and approved software for the tasks<br />
expected of you. Wherever possible, this configuration<br />
has been standardised within a software and<br />
operating system set that <strong>ADvTECH</strong> IT will support.<br />
Information security reminders<br />
> > Do not download or install unauthorised or<br />
unlicensed software, especially games.<br />
> > Do not download, receive, distribute and/or install<br />
software applications not approved by <strong>ADvTECH</strong>’s<br />
Group IT.<br />
> > Software installed on your computer needs to have<br />
an <strong>ADvTECH</strong> owned license.<br />
Click here to read more on ADvNET<br />
MOBILE COMPUTING<br />
While mobile computing devices like laptops, PDAs and cell<br />
phones allow us to work wherever we find ourselves, they do<br />
present a new risk to company information stored on their hard<br />
drives. We must take special precautions to protect them.<br />
Information security reminders<br />
> > Take extra care when using a mobile computing device in a<br />
public place, meeting room or other unprotected area.<br />
> > Take care when connecting your personal mobile devices to<br />
the <strong>ADvTECH</strong> network as all <strong>ADvTECH</strong> policies apply.<br />
> > When you are in a public space and need to share<br />
confidential data via your mobile device ensure that you do<br />
so in a safe way.<br />
Click here to read more on ADvNET<br />
STORAGE USE<br />
Make use of cloud storage before using an external hard drive or USB disk,<br />
to avoid data loss through the loss of external drives or USB disks.<br />
Information security reminders<br />
> > The network storage resources are for official business materials only.<br />
> > <strong>All</strong> laptop hard drives and external hard drives must be encrypted.<br />
> > Particular care must be taken with these forms of storage to prevent<br />
unauthorised use and information distribution.<br />
> > Removable storage devices and optical drives present many other<br />
problems, such as virus.<br />
Click here to read more on ADvNET<br />
INTERNET & EMAIL USE<br />
<strong>ADvTECH</strong> reserves the right to intercept any<br />
communication and/or record if such<br />
interception is reasonably required and justified.<br />
Information security reminders<br />
> > Do not send out bulk e-mails to multiple<br />
addresses.<br />
> > Do not post or transmit, by any means,<br />
any content which may bring <strong>ADvTECH</strong><br />
into disrepute.<br />
Click here to read more on ADvNET<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 33
34 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
YOUR PASSWORD<br />
Your <strong>ADvTECH</strong> username and password not only<br />
gives access to login into your PC, it opens portals<br />
to nifty applications and systems that can assist you<br />
in your job.<br />
Please note that you need to keep your password<br />
confidential and not share it.<br />
EDU-WIFI<br />
Edu-WiFi has been introduced as a new technology<br />
solution within <strong>ADvTECH</strong>, leveraging off Ariba technology.<br />
It is a single wi-fi access system that is being rolled out<br />
across the <strong>ADvTECH</strong> group. Where it is implemented, it will<br />
seamlessly connect you with your credentials, regardless of<br />
the site you’re visiting.<br />
So how does Edu-WiFi benefit you?<br />
1 There will be no need for a site IT staff<br />
member to continuously reconnect you to the<br />
site WiFi, as your usual credentials can be used at<br />
all sites throughout the group where the system<br />
is implemented<br />
2 Edu-WiFi uses the latest technology standards<br />
to ensure that your Skype for Business call<br />
quality and experience is optimal, allowing you to<br />
conduct online meetings and discussions efficiently<br />
and more weffectively<br />
3 Edu-Guest will allow you to effortlessly grant<br />
your guests and visitors access to the internet<br />
at sites where the system is active. You will be<br />
informed via email when your guests join<br />
the network<br />
For assistance email: ithelpdesk@advtech.co.za<br />
ONEDRIVE FOR<br />
BUSINESS<br />
OneDrive for Business is a platform available to everyone<br />
within the <strong>ADvTECH</strong> group. It allows us to store our<br />
documents and files securely online (in the cloud) and<br />
access them anytime, anywhere.<br />
To name a few:<br />
You get one Terabyte of online storage (that’s a lot) in our<br />
cloud to save all your documents and files. <strong>All</strong> the files you<br />
save onto OneDrive are private, unless you decide to share<br />
them. Your existing files can be synchronised with OneDrive<br />
automatically and the files you save to OneDrive are always<br />
available online, wherever you are, at OneDrive.com<br />
(Office 365) and offline, on your PC.<br />
For more information: https://sway.com/<br />
y6qufZCq0fneEMHN?ref=Link<br />
MimeCast<br />
MimeCast is the mail filter tool that the group uses.<br />
Features include archiving of all emails and blocking<br />
of suspicious mail.<br />
If an email is blocked, you will receive an email that informs<br />
you of this and you can log a call (service request) with the<br />
service desk to release this.<br />
If you suspect that you are not receiving critical emails, you<br />
may need to check Mimecast to ensure that Outlook is not<br />
blocking mail with a larger file size. This can be done using<br />
the following URL: https://login-za.mimecast. com/m/<br />
portal/app/#/mail/inbox<br />
GET SOCIAL AND KEEP UP WITH THE LATEST ON:<br />
Facebook –<br />
<strong>ADvTECH</strong> Group<br />
Linkedin –<br />
<strong>ADvTECH</strong> Group<br />
Twitter@<br />
advtechgroup<br />
Instagram @<br />
advertechgroupsa<br />
Look out for brand specific social pages<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 35
NEW SYSTEMS BEING IMPLEMENTED<br />
STASY<br />
Schools and Tertiary<br />
Academic System<br />
• One system from Kindergarten to Postgrad<br />
• Seamless integration with other systems<br />
• Improves service to the customer<br />
• Easy to operate across geographies and regulatory environments<br />
• Replaces legacy systems<br />
• Enables data-driven decisions<br />
• Shared education management system<br />
• School/university administration software system<br />
• Multi-brand – multi-educational across regulatory requirements<br />
• Change the way we operate<br />
• Customer experience<br />
WHY STASY?<br />
BUSINESS<br />
• Improved reporting and analytics<br />
• Enable informed data-based decisions<br />
• Scalable new technologies<br />
• Safe and secure<br />
• Single platform<br />
• Centralised data<br />
• Support and customer service 24/7<br />
• Cost saving and efficient<br />
B<br />
C<br />
S<br />
STAFF<br />
• Capture student info ONCE<br />
• Sales, marketing and enrolments<br />
• Easy, simplified, flexible<br />
• Communication tool<br />
• Integration/Microsoft Classroom<br />
• Easy, always-on access to student<br />
information<br />
• Learning resource sharing abilities<br />
CUSTOMER/STUDENT/<br />
PARENT<br />
• Online always-on access to:<br />
– Student information<br />
– Communication channels<br />
– Reporting<br />
• Vastly improves the learning experience<br />
STASY TIMELINE<br />
AND ROLLOUT<br />
PHASE 1<br />
(2018)<br />
• Schools division<br />
Tertiary division<br />
and new acquisitions •<br />
PHASE 2<br />
(2019)<br />
PHASE 3<br />
(2020)<br />
• Tertiary division<br />
• The IIE<br />
36 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
SHARED<br />
SERVICES<br />
SHIFTING<br />
GEAR<br />
SIMPLIFY<br />
ADOPT<br />
SERVE<br />
A Shared Services department enables our business to drive operational effectiveness,<br />
customer centricity and cost efficiency. Not only that, but we as employees can<br />
expect reliable, high quality support, ensuring greater focus on core, customer<br />
focused initiatives.<br />
It also allows us to leverage skills and economies of scale and grow the right<br />
professional talent to head the “operational backbone” of <strong>ADvTECH</strong> in a way that<br />
drives business value.<br />
We proactively seek ways to do things better – this is nothing new. It is part of the<br />
reason for our success and part of the joy of working at <strong>ADvTECH</strong>.<br />
<strong>ADvTECH</strong> is<br />
constantly looking for<br />
new and innovative ways<br />
to do business more<br />
effectively and efficiently.<br />
This is crucial if we wish to<br />
realise our 2020<br />
aspirations.<br />
Support<br />
Office<br />
SHARED SERVICES<br />
Ultimately Shared Services is a catalyst to drive change accross the group. We are all<br />
human and change is daunting at times and <strong>ADvTECH</strong> understands this. Therefore,<br />
we look at change as a process:<br />
CHANGE CURVE<br />
Assist moving employees through phases<br />
7 Change<br />
internalised<br />
MOTIVATION/PERFORMANCES<br />
1<br />
Denial<br />
2<br />
Realisation<br />
3<br />
Resistance: anger<br />
5<br />
Searching<br />
6<br />
Understanding<br />
the meaning of<br />
change<br />
4<br />
Letting go<br />
TIME<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 37
AN ENABLING<br />
CULTURE<br />
Culture holds an organisation together and motivates the<br />
people who work there. Our enabling culture is aimed at<br />
each individual within the organisation, where each<br />
employee thinks and acts like owners – taking personal<br />
responsibility for their performance and the overall<br />
business performance.<br />
ADvNET<br />
CHANNELS<br />
<strong>ADvTECH</strong><br />
STRATEGY<br />
RESPONSIBILITY<br />
ACCOUNTABILITY<br />
DECISION-MAKING<br />
WITHIN YOUR<br />
ENVIRONMENT AND<br />
WITHIN YOUR SPECIFIC<br />
TEAMS<br />
<strong>ADvTECH</strong><br />
INDUCTION<br />
WHO’S WHO<br />
GUIDED BY STRATEGIC<br />
OBJECTIVES<br />
In order to have an enabling culture, we feel that our employees<br />
should be free and encouraged to speak openly to their supervisor<br />
or other managers and directors about significant matters, share<br />
innovative ideas, process insights or just to have a chat.<br />
Here at <strong>ADvTECH</strong> we are lucky to have an approachable executive<br />
committee, including our CEO, who believe that establishing<br />
transparent and flexible bottom-up communication paths enables<br />
the success of each individual and ultimately the entire group.<br />
TWO-WAY COMMUNICATION<br />
Management<br />
Open-door policy<br />
38 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
STAFF<br />
SOCIAL MEDIA<br />
GUIDELINES<br />
DO think twice before<br />
posting:<br />
Privacy does not exist on social<br />
media. You are personally<br />
responsible for the information you<br />
are entrusted with and the content<br />
you post on social media.<br />
DON’T use your <strong>ADvTECH</strong> issued<br />
email address for any personal use<br />
on any social media.<br />
It is the era of social<br />
media indiscretion.<br />
There are many recent<br />
examples of people in<br />
South Africa who have<br />
paid dearly, posting<br />
thoughtless remarks on<br />
social media.<br />
DO understand that online<br />
activity is permanent:<br />
Everything posted on social media<br />
will probably stay online for a very<br />
long time. It is almost impossible to<br />
completely remove information from<br />
social media since there is no way<br />
of knowing where it may have been<br />
reposted and/or shared.<br />
DON’T transmit any confidential<br />
company information, customer<br />
data or trade secrets.<br />
DON’T post content or speculation<br />
about <strong>ADvTECH</strong>’s business<br />
performance, future products,<br />
pricing decisions, unannounced<br />
financial results, predictions, legal<br />
matters, stakeholders or any other<br />
confidential or proprietary<br />
information.<br />
When setting up a<br />
social media profile,<br />
most platforms give<br />
you the option to<br />
provide the name of<br />
your employer. Your<br />
activities on social<br />
media could land you<br />
in hot water, even if the<br />
incident does not relate<br />
to <strong>ADvTECH</strong> directly;<br />
your association to the<br />
company could legally<br />
see you in the wrong.<br />
DO recognise that you<br />
are entering into a social<br />
environment:<br />
Engaging in social media is like<br />
participating in a social event such<br />
as a meeting, a conference or a<br />
party. The same good manners<br />
apply. Behave as you would in the<br />
real world – consistent with the<br />
image you want to portray at work.<br />
DO strive for accuracy:<br />
Provide informed, well-supported<br />
opinions and if necessary, cite<br />
sources. Although social media is a<br />
more casual form of communication,<br />
it is still important to be factual.<br />
DON’T post any pictures of<br />
students; they provide approval for<br />
the use of their images to the<br />
respective <strong>ADvTECH</strong><br />
brand only.<br />
DON’T post things you would be<br />
embarrassed to have your<br />
mother/boss see.<br />
DON’T speak on behalf of<br />
<strong>ADvTECH</strong> or any of its brands<br />
unless you have been placed in<br />
the position to do so.<br />
Did you know that<br />
there is an Electronic<br />
Communication and<br />
Social Media Policy?<br />
According to the<br />
policy using <strong>ADvTECH</strong><br />
property, resources and<br />
time is discouraged<br />
and it could even be<br />
considered as an abuse<br />
of company resources.<br />
DO be respectful:<br />
Any content posted on social<br />
media could encourage<br />
comment and the discussion<br />
of opposing ideas. Consider<br />
your responses carefully<br />
and how they could affect<br />
<strong>ADvTECH</strong>, its shareholders<br />
and you.<br />
You will find more<br />
detail in the Electronic<br />
Communication and<br />
Social Media Policy<br />
available on ADvNET.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 39
USAGE OF ELECTRONIC<br />
COMMUNICATION AND<br />
SOCIAL MEDIA<br />
IMPORTANT ‘DOS’ AND ‘DONT’S’<br />
It is important that all employees and contractors are<br />
aware of the stipulations and rules of the Electronic<br />
Communication and Social Media Policy document that is<br />
available on ADvNET (insert link here).<br />
This policy applies to all users who are associated with<br />
<strong>ADvTECH</strong> and whose communication in any form could be<br />
viewed as reflecting on <strong>ADvTECH</strong> and its reputation. This<br />
includes all users who have access to and/or use the <strong>ADvTECH</strong><br />
group’s communication facilities, equipment or channels.<br />
Some of the general considerations<br />
Employees and contractors may use social media and<br />
electronic communication while at work to conduct<br />
<strong>ADvTECH</strong>’s business in terms of their roles and<br />
responsibilities, subject to the provisions of this and related<br />
policies governing conduct while associated with <strong>ADvTECH</strong>.<br />
The personal use of social media while using <strong>ADvTECH</strong><br />
property, resources and time is discouraged and where it<br />
impacts on the productivity or role of the person concerned<br />
may be considered as an abuse of company resources.<br />
Similarly, private and personal use in moderation of<br />
communication facilities and equipment is acceptable,<br />
subject to the rules detailed in the electronic<br />
communication and social media policy. Common sense<br />
and good judgement should guide personal and private<br />
usage. When employees use these facilities for private<br />
matters, they are reminded that the purpose of provision<br />
of such facilities is for business effectiveness and that<br />
their communications may be accessed.<br />
The transmission of any confidential company information<br />
to any unauthorised persons both internally and externally<br />
is prohibited: This include customer data, trade secrets and<br />
any other material covered by existing company secrecy<br />
policies and procedure. <strong>ADvTECH</strong> expects all employees<br />
and contractors to conduct themselves in a virtual world or<br />
when using and form of electronic communication, as they<br />
would in other areas of life. <strong>ADvTECH</strong> explicitly reserves its<br />
rights to defend its reputation and that of its stakeholders<br />
in all spheres of employee life.<br />
<strong>ADvTECH</strong> explicitly confirms its zero tolerance approach<br />
against any prejudice or discrimination.<br />
<strong>ADvTECH</strong> expects all representatives (employed or<br />
contracted) to apply the same values, ethics, policies,<br />
expectations, guidelines based on sound judgement,<br />
respectfulness and common sense that would be informed<br />
by <strong>ADvTECH</strong>’s own values and ethics when interacting<br />
with stakeholders (stakeholders would include colleagues,<br />
parents, students, alumni, shareholders, suppliers, members<br />
of the public, media and other constituencies of <strong>ADvTECH</strong>.<br />
This means that <strong>ADvTECH</strong> requires representatives and users<br />
to conduct themselves online as they are required to do<br />
in person.<br />
<strong>ADvTECH</strong> empowers its employees and users to connect<br />
directly and responsibly with its stakeholders using social<br />
media and electronic communication tools when/or<br />
where appropriate.<br />
Any record or other content that is generated by a user<br />
when using the communication facilities and equipment<br />
will remain the property of <strong>ADvTECH</strong>.<br />
40 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
Use of <strong>ADvTECH</strong> communication<br />
facilities and equipment<br />
Please be aware that you may not (amongst other<br />
things):<br />
share your user login details with any third party<br />
use the computer facilities to access non-business<br />
webmail e-mail accounts<br />
post or transmit by any means any content which is<br />
unlawful, harmful, threatening, abusive, harassing,<br />
defamatory, vulgar, obscene, sexually explicit, profane,<br />
hateful, racially, ethnically or otherwise objectionable<br />
content of any kind<br />
use the computer facilities to send out bulk e-mails to<br />
multiple addresses or send any other such unsolicited<br />
bulk communications using social media unless<br />
authorised to do so in the ordinary course of your<br />
role, or transmit by any means any content which<br />
may bring <strong>ADvTECH</strong> into disrepute<br />
download, receive, distribute and/or install software<br />
applications not approved by the group IT department.<br />
Think twice before posting!<br />
Privacy does not exist in social media. You are personally<br />
responsible for the information you are entrusted with and<br />
the content you post on social media. Consider what could<br />
happen if a post becomes widely known and how it could<br />
affect <strong>ADvTECH</strong>, its stakeholders and you.<br />
Understand that online<br />
activity is permanent<br />
Never forget – everything posted on social media<br />
will probably stay online for a very long time. It is<br />
almost impossible to completely remove<br />
information from social media since<br />
there is no way of knowing where<br />
it may have been reposted and/<br />
or shared. There is no way<br />
to ensure that a post was not<br />
seen and shared, even if it is<br />
later edited, removed or<br />
deleted.<br />
KEEP IN<br />
MIND<br />
You are<br />
responsible for all<br />
activity which occurs on your<br />
user name. Remember to lock<br />
your workstation when unattended.<br />
Please read the complete electronic<br />
communication and social media<br />
policy document on ADvNET.<br />
You’ll also find a handy infographic<br />
to guide you on the use of<br />
social media.<br />
(INSERT LINK)<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
41
FOCUS ON<br />
ACADEMIC<br />
EXCELLENCE<br />
THE CORE OF OUR BUSINESS<br />
<strong>ADvTECH</strong> remains Africa’s leading private education provider. Academic excellence is core to<br />
our strategy and has enabled us to continue growing our market share, despite the<br />
continuing increase of new entrants into the market.<br />
With the advantage of a strong central academic team that supports our<br />
learners, students, teachers and lecturers in differentiated brands that live<br />
out their own unique identities, we remain at the forefront of private<br />
education in the basic, higher and other tertiary education sectors.<br />
Delivering on academic excellence is a critically important part of the<br />
group strategy, and the academic strategy is key to the schools and<br />
tertiary divisions.<br />
Core to our strategies are:<br />
EXCEPTIONAL TEACHING AND LEARNING<br />
BENCHMARKING OUR PERFORMANCE against others<br />
and relative to previous years of our own<br />
performance to ensure we are living out a<br />
continual improvement ethos and can provide<br />
evidence to support our claims of excellence.<br />
LEARNING AND OTHER ANALYTICS are used to<br />
support decision making.<br />
Our brands are known for their<br />
high standard of quality<br />
education provided to various<br />
target markets and communities.<br />
Offerings differ per brand based<br />
on, inter alia, price, curriculum,<br />
examining authority or<br />
qualification and augmented<br />
non-academic offerings that,<br />
together, create the individual<br />
identity of the brand and<br />
campus. Regardless of the brand<br />
or programme/qualification,<br />
<strong>ADvTECH</strong> consistently delivers<br />
academic excellence and a<br />
tailored student experience,<br />
which results in the<br />
development of life and tertiary<br />
study-ready young people and<br />
qualified and competent<br />
graduates who are in high<br />
demand in the workplace, due<br />
to our industry-relevant and<br />
work-ready approach.<br />
INTERNATIONAL AND EMPLOYER RECOGNITION<br />
requires the ongoing building of our reputation<br />
and relationships.<br />
42 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
ACADEMIC<br />
EXCELLENCE WITHIN<br />
THE SCHOOLS<br />
DIVISION<br />
The <strong>ADvTECH</strong> schools academic team’s<br />
objective is to ensure that our students<br />
progress incrementally in a learning<br />
environment that is inspiring, engaging<br />
and challenging.<br />
The academic focus is centred on<br />
FOUR STRATEGIC QUADRANTS<br />
being the formal curricula and performance<br />
in the related assessments; core skills as<br />
essential global competencies; digital literacy,<br />
and global citizenship.<br />
Given the critical value of excelling in<br />
demanding school-leaving examinations to<br />
the future of each of our students in our<br />
schools, strong emphasis is placed on<br />
ensuring that students are exceptionally well<br />
prepared. Ongoing individual student<br />
progress is supported by continual analysis of<br />
student performance data, which is used to<br />
promote a personalised learning pathway.<br />
Our consistently exemplary matric results,<br />
which inevitably include a notable number of<br />
distinctions, are clear indicators that we offer<br />
the highest standard in education.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 43
THE FOUR STRATEGIC<br />
QUADRANTS<br />
This integrated approach to excellence is what makes <strong>ADvTECH</strong><br />
schools so effective in their education offerings. Our students<br />
leave our schools with the confidence to contribute to, and find<br />
their place in 21st century learning and living.<br />
CURRICULUM<br />
IEB*, DBE*,<br />
ISASA*, EYFS*,<br />
Cambridge,<br />
International<br />
Baccalaureate<br />
Future-focused<br />
teaching and<br />
learning<br />
Challenging<br />
and engaging<br />
curriculum<br />
Performance<br />
analysis =<br />
personalised<br />
learning<br />
GLOBAL<br />
COMPETENCIES<br />
Computational thinking<br />
and coding<br />
DIGITAL<br />
LITERACY<br />
Computer networks<br />
and productivity<br />
New age<br />
technology spaces<br />
for collaborative problembased<br />
learning<br />
THINKING<br />
RESEARCHING<br />
COMMUNICATING<br />
GLOBAL<br />
CITIZENSHIP<br />
Critical<br />
Creative<br />
Reflective<br />
Inquiring<br />
Interpreting<br />
Presenting<br />
Personal<br />
integration<br />
Communicating<br />
with others<br />
SOCIAL SKILLS<br />
SELF-MANAGEMENT<br />
Understanding<br />
sustainable global goals<br />
and taking action<br />
International<br />
mindedness<br />
Embracing diversity<br />
Collaboration<br />
Leadership<br />
Personal<br />
behaviour<br />
Organisational<br />
skills<br />
Self reflection<br />
Growth mindset<br />
* IEB: Independent Examinations Board DBE: Department of Basic Education<br />
ISASA: Independent Schools Association of Southern Africa EYFS: Early Years Foundation Stage<br />
44 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
GLOBAL<br />
COMPETENCIES<br />
The second of the strategic quadrants. The global<br />
competencies continuum aimed at ensuring that<br />
students in our schools develop global competencies.<br />
The five key areas are:<br />
• Developing critical, creative and reflective thinking<br />
skills.<br />
• Developing research skills and the ability to analyse<br />
and interpret information from primary and<br />
secondary sources.<br />
• Developing strong communication skills that<br />
enable students to effectively share their opinions<br />
and collaborate with others using a variety of media<br />
and platforms.<br />
• Developing strong interpersonal and social skills so<br />
that our students can collaborate effectively in<br />
diverse contexts.<br />
• Developing self-management skills to empower<br />
students with organisational skills, including<br />
self-regulation, while developing a growth mindset<br />
to enable perseverance in the face of challenging<br />
and complex situations.<br />
These global competencies are not adjunct to the<br />
formal curriculum but are embedded in teaching and<br />
learning and all curricula and co-curricular activities in<br />
our schools. The central team supports the<br />
development of teacher competence through master<br />
classes, mentorship and networking, and ensuring that<br />
the core skills are part of the school culture and<br />
mindset.<br />
DIGITAL<br />
LITERACY<br />
Digital literacy extends far beyond computer literacy<br />
in our digital world and is thus given particular<br />
attention. The structured and progressive curriculum<br />
includes computational thinking and programming,<br />
computer networks and productivity, and global<br />
competencies such as creativity, collaboration and<br />
communication. The current primary school<br />
programme, Digital literacy in the primary classroom, was<br />
developed by internationally acclaimed academic, Dr<br />
Neelam Parmar, director of e-learning for the United<br />
Learning group of schools in the UK.<br />
In addition, various schools have introduced a hands-on<br />
21st century technology space, which includes using and<br />
applying new age technologies such as 3D printing, laser<br />
cutting, electronics, robotics, programming and design<br />
software. The new age technology spaces provides a<br />
combination of practical learning environments<br />
addressing real-world issues, taught through collaborative<br />
problem-based learning using 21st century higher order<br />
thinking skills and approaches. More often than not, the<br />
problems students seek to solve in the new age<br />
technology spaces are associated with the UN Sustainable<br />
Development Goals, and the approach used in the new<br />
age technology spaces includes the use of all the core<br />
skills and collaborative problem-based learning.<br />
GLOBAL<br />
CITIZENSHIP<br />
Promoting the development of our students as aware<br />
and contributing global citizens. The United Nations<br />
Sustainable Development Goals 2030 are referenced to<br />
provide a framework for engaging our students with<br />
global challenges such as hunger and environmental<br />
degradation as well as global opportunities such as<br />
gender equality and diversity. The aim is to nurture<br />
positive values and behaviour and a solution-seeking<br />
mindset in our students from a young age, so that we<br />
can encourage them to embrace innovation, creativity<br />
and the ability to articulate their perspectives and<br />
contributions. These skills draw on the formal<br />
curriculum as well as the core skills and digital literacy<br />
to support the development of globally competent<br />
individuals who will make meaningful contributions to<br />
society.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 45
FOCUS ON ACADEMIC EXCELLENCE continued<br />
TERTIARY DIVISION<br />
SCHOOLS HIGHLIGHTS<br />
We continually strive to improve and regard it as<br />
essential to align our offering to international<br />
standards. The integration of the International<br />
Baccalaureate and Cambridge International<br />
programmes as well as the participation in<br />
external international benchmark assessments<br />
such as the ACER (Australian Council of<br />
Education Research) are key aspects of our<br />
quality assurance. By combining local external<br />
assessments with international ones, we have<br />
ample data and a clear understanding of how<br />
our students are performing in specific learning<br />
areas, and receive continuous feedback on the<br />
success of our educational efforts in all our<br />
schools.<br />
International recognition by Ivy League Schools<br />
More than ten of the world’s top universities,<br />
including Harvard, MIT, New York University,<br />
Columbia, Cornell and Princeton, returned to<br />
Crawford College, Sandton, in 2018 to identify<br />
top matriculants to join their programmes in<br />
2019. In recent years, the opportunity to study at<br />
these leading universities has seen several<br />
Crawford College students excel on the global<br />
stage.<br />
Tournament of minds<br />
<strong>ADvTECH</strong> hosted the second Tournament of<br />
Minds (TOM) held in South Africa. TOM is an<br />
international competition, initiated in Australia<br />
and conducted in 16 different global regions.<br />
Where TOM differs from other international<br />
competitions is that the focus is not only on<br />
content and process in one discipline, but rather<br />
on problem-solving and creative thinking<br />
activities involving open-ended challenges. These<br />
include experimentation and divergent thinking,<br />
while promoting collaboration within teams to<br />
develop potential solutions. The challenges are<br />
set internationally.<br />
<strong>ADvTECH</strong>’s tertiary division continued to grow<br />
its reputation as the leading provider of high-quality<br />
private education in the country.<br />
In keeping with our commitment to academic excellence,<br />
substantial investment ensured that <strong>ADvTECH</strong> was able to grow its<br />
offering and that more students would be able to access our<br />
educational offerings, either at state-of-the-art campuses across<br />
South Africa, or through industry-leading distance education<br />
programmes. Adding to the attractiveness of workplace-focused<br />
curricula, prospective students continue to be drawn by the<br />
advantage provided through smaller class sizes and resultant<br />
personal attention, which is no longer a feature of higher education<br />
in many other institutions.<br />
THE IIE<br />
With an average module pass rate of 82%, 101 higher education<br />
qualifications offered through Varsity College, Vega and Rosebank<br />
College campuses, the Independent Institute of Education (IIE),<br />
<strong>ADvTECH</strong>’s higher education division, continued to cement its<br />
position as South Africa’s leading “private university”. Our strategic<br />
decision to create one higher education provider operating through<br />
strongly differentiated brands pays off in<br />
the quality of the education offered to<br />
students.<br />
The IIE’s five faculties provide 101<br />
accredited qualifications from higher<br />
certificate to masters’ level, to almost 40<br />
000 full qualification students. The IIE also<br />
offers numerous qualifications through distance learning. This range<br />
and scope means that there is a perfect educational opportunity for<br />
almost every ambition. Over and above local accreditation through<br />
the statutory bodies, the IIE is also accredited by the British<br />
Accreditation Council (BAC), which demonstrates to students and<br />
employees that the IIE’s standards are indeed world-class and<br />
undoubtedly instils confidence in students about the credibility and<br />
value of their qualifications. The BAC is an independent authority in<br />
the UK that accredits private providers in the UK and elsewhere,<br />
including countries such as Greece, Switzerland, Singapore, India,<br />
Mauritius and the United Arab Emirates. Standards are also verified<br />
by several other professional and strategic partners.<br />
The IIE’s brands placed 2 339 students in their first jobs in 2018. This<br />
bears testament to the effectiveness of its approach to work<br />
readiness, which includes tailor-made preparation programmes and<br />
Career Centres on campus.<br />
46 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
Although each brand has its own particular focus and emphasis, the<br />
IIE’s success can be attributed to its unwavering commitment, on all<br />
campuses and in all programmes, to launching and building students’<br />
careers, by way of:<br />
• innovative, student-centred teaching and learning, which includes<br />
comprehensive student support;<br />
• a strong focus on the constructive alignment of all parts of the<br />
curricula;<br />
• industry-relevant curricula based on established industry and<br />
academic partnerships which are verified through regular<br />
programme reviews and graduate tracking studies;<br />
• learning opportunities that meet the diverse needs of our students,<br />
and<br />
• structured programmes on all campuses linking students to the<br />
world of work.<br />
The IIE is able to achieve these successes because its model enables it<br />
to draw on the skills of all its people. This rich resource offers<br />
unmatched access to academic and industry leadership, resulting in<br />
curricula and campus experiences being consciously crafted to<br />
promote student success. The academic work is coordinated by our<br />
central academic team, which boasts impressive and extensive higher<br />
education experience and a track record of supporting their<br />
qualifications and brands.<br />
There are more than 100 professionals in the central academic team,<br />
including academics, instructional designers, professional editors,<br />
content developers, programme managers, operations coordinators,<br />
business process analysts, business intelligence experts and research and<br />
curriculum development specialists. The result is a strong central<br />
capacity from which the expertise at the brands and on the campuses<br />
can leverage support for the creation of focused and meaningful<br />
campus experiences. In particular, for the achievement of the academic<br />
deliverables, the academic expertise at brand level is leveraged strongly<br />
to supplement the central skills and results in an effective and efficient<br />
network.<br />
A measure of the success of this structure is that the IIE has the only<br />
DHET accredited and peer reviewed academic journal managed by a<br />
private higher education institution. The Independent Journal of Teaching<br />
and Learning is in its 13th year of publication with two editions annually<br />
and is available on open access platforms.<br />
THE IIE BY<br />
THE NUMBERS<br />
43 067<br />
graduates<br />
71% were<br />
employed<br />
within 6 months<br />
of graduation<br />
82%<br />
average module<br />
pass rate<br />
TERTIARY BY<br />
THE NUMBERS<br />
201<br />
accredited<br />
courses<br />
29<br />
campuses*<br />
3 000+<br />
academic staff<br />
40 000<br />
registered students for<br />
full-time qualifications*<br />
i<br />
ABOUT PRIVATE UNIVERSITIES<br />
By law, private higher education institutions in<br />
South Africa may not call themselves private<br />
universities, although registered private<br />
institutions are subject to the same regulations,<br />
accreditation requirements and oversight as<br />
public universities.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 47
FOCUS ON ACADEMIC EXCELLENCE continued<br />
NEW ACADEMIC MARKETS<br />
Statistics have shown that the<br />
tourism sector remains one of the<br />
fastest-growing economic sectors<br />
and <strong>ADvTECH</strong>, through Capsicum<br />
Culinary Studio and The Private Hotel<br />
School (TPHS), now has<br />
comprehensive academic offerings<br />
for those who aim to pursue careers<br />
in the hospitality and tourism<br />
industry.<br />
The highly skilled teams of professionals<br />
at TPHS and Capsicum teach both<br />
nationally and internationally accredited<br />
courses, and its qualifications<br />
and graduates are sought-after in the<br />
workplace, both locally and abroad. With<br />
eight campuses between the two<br />
brands, one of which is a shared<br />
campus, both brands provide academic<br />
programmes which include practical<br />
training and specialised skills that equip<br />
students to succeed in the hospitality<br />
and tourism sectors.<br />
TPHS offers qualifications ranging from<br />
entry-level qualifications up to a degree<br />
in hospitality and events management as<br />
well as culinary arts. The curriculum<br />
combines innovative and cutting-edge<br />
hospitality instruction with sound<br />
practical training and knowledge<br />
of the industry. Students are trained to<br />
master professional skills and obtain high<br />
levels of the specialised knowledge<br />
required to excel in the hospitality<br />
environment. Its qualifications are<br />
endorsed by the American Hospitality<br />
Academy International Hotel<br />
Management Schools (AHA-IHMS), thus<br />
allowing students to complete an<br />
optional year in the USA.<br />
The school’s alumni rate of employment<br />
is a remarkable 100%, which attests to<br />
the quality of education offered and<br />
workplace recognition thereof.<br />
In the past decade, more than 4 000<br />
chefs have graduated from Capsicum,<br />
with many snapped up by leading local<br />
and global restaurants. Capsicum offers<br />
full-time and part-time City & Guilds<br />
recognised courses including a<br />
Certificate in Food Preparation and<br />
Cooking, Diploma in Patisserie, Diploma<br />
in Food Preparation and Cooking and<br />
the Combination Programme in Culinary<br />
Arts.<br />
Oxbridge Academy is one of the<br />
largest private distance learning colleges<br />
in the country, and serves more than 17<br />
000 students annually. Oxbridge offers<br />
students opportunities to gain<br />
job-relevant skills and strengthen<br />
existing skills and experience with an<br />
appropriate qualification or skills course,<br />
backed by strong academic and student<br />
support from industry experts and<br />
tutors. It continues to extend its<br />
academic offering and programmes,<br />
diversifying and increasing its product<br />
offering to make more qualifications and<br />
programmes accessible to students<br />
opting for distance learning.<br />
The University of Africa (UoA), based<br />
in Zambia, offers distance learning<br />
qualifications to a growing student base<br />
in Southern Africa, including South<br />
Africa, Zambia, Zimbabwe, Angola,<br />
Uganda and the Democratic Republic of<br />
Congo.<br />
<strong>ADvTECH</strong>’s tertiary focus across all<br />
brands is on building student careers by<br />
continuously developing curricula to<br />
remain relevant in the world of work.<br />
We build strong industry, academic and<br />
professional body partnerships that<br />
ensure this relevance, while our<br />
commitment to student success<br />
includes a focus on quality teaching and<br />
student support and development. We<br />
seek to produce graduates who can,<br />
and will, contribute to the economy and<br />
society and, as a result, we<br />
unquestionably hold the leadership<br />
position in private education.<br />
48 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
ACCREDITED TERTIARY COURSES BY CATEGORY<br />
IIE<br />
101<br />
CAPSICUM<br />
3<br />
THE PRIVATE<br />
HOTEL SCHOOL<br />
5<br />
OXBRIDGE<br />
92<br />
12 DIPLOMAS<br />
80 NATIONAL<br />
CERTIFICATES<br />
AND DIPLOMAS<br />
1 MASTERS<br />
11 HONOURS<br />
28 DEGREES<br />
34 DIPLOMAS<br />
27 HIGHER<br />
CERTIFICATES<br />
3 NATIONAL<br />
CERTIFICATES AND<br />
DIPLOMAS (N1-6)<br />
1 DEGREE<br />
1 ADVANCED DIPLOMA<br />
1 DIPLOMA<br />
1 HIGHER CERTIFICATE<br />
1 NATIONAL<br />
CERTIFICATE AND<br />
DIPLOMA (N1–6)<br />
total<br />
201<br />
Accredited<br />
tertiary courses<br />
1<br />
MASTERS<br />
11<br />
HONOURS<br />
29<br />
DEGREES<br />
1<br />
ADVANCED<br />
DIPLOMA<br />
47<br />
DIPLOMAS<br />
28<br />
HIGHER<br />
CERTIFICATES<br />
84<br />
NATIONAL<br />
CERTIFICATES<br />
AND DIPLOMAS<br />
(N1 – N6)<br />
LOOKING AHEAD<br />
Distinguishing <strong>ADvTECH</strong> from its historic peers in the<br />
education sector is our commitment to innovation<br />
through the development of new qualifications, our<br />
approach to teaching and learning and our unrivalled<br />
provision of student support and service.<br />
A schools and tertiary administration software system, or<br />
student information system, was implemented in the schools<br />
division in 2018, providing them with consolidated information<br />
and high-quality reporting and analytics to generate actionable<br />
insights. It provides portals for parents, students and teachers<br />
and therefore changed the way we interact and give feedback.<br />
It will be further supplemented with analytical tools and internal<br />
and external benchmarking.<br />
This new system will enable us to set up common learning<br />
management tools to drive best practice and online<br />
professional development programmes. The system will also<br />
enable us to improve data literacy of teachers and school<br />
managers, therefore enabling better data-driven decision<br />
making.<br />
We continue to make full use of IIELearn, the Learning<br />
Management System (LMS), which supports the teaching and<br />
learning strategy to reach more students in the distance mode<br />
and enhance the learning experience of our on-campus<br />
students.<br />
Increasingly effective online education strategies are being<br />
developed and will be implemented in coming years to support<br />
our growth in the distance education space. We monitor each<br />
new operational feature to ensure that our growth does not<br />
compromise the quality of our teaching and learning.<br />
The Bridge, <strong>ADvTECH</strong>’s new assisted learning school, opened<br />
in January 2018 and offers alternative solutions for parents and<br />
students who are not currently adequately catered for<br />
in mainstream or special needs schools. Responding to a<br />
significant market demand, The Bridge represents a muchneeded<br />
opportunity for children with average to above average<br />
ability, whose learning is impacted by challenges such as<br />
Attention Deficit Hyperactivity Disorder (ADHD), Attention Deficit<br />
Disorder (ADD) and mild autism or anxiety, or who have been<br />
through illness or trauma that affected their progress.<br />
The school assists learners to bridge the gap between where<br />
they currently find themselves and what is required in<br />
mainstream schools, in order to help each learner reach their full<br />
potential and develop strategies that will enable them to return<br />
to a mainstream classroom confidently and empowered. With<br />
small classes capped at 12 pupils, an individualised learning<br />
approach and therapeutic programmes, The Bridge caters to<br />
learners who are cognitively on par or ahead of their peers to<br />
address the challenges that have kept them from succeeding in<br />
mainstream schools.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 49
50 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
IMPORTANT COMMITTEES<br />
HESIO<br />
The health, safety and hygiene of our scholars, students and employees in their working and learning<br />
environment is a top priority. The HESIO committee meets quarterly to discuss and monitor the group’s<br />
progress in this regard as well as in Employment Equity (EE), skills development, social responsibility and as<br />
investors in people.<br />
To ensure that our sites are compliant with both International and South African best practice standards, as part of the<br />
group’s overall commitment to student and employee well-being, the group conducts external audits.<br />
Please ask your safety officer to direct you to escape plans and HESIO members to familiarise yourself with the environment.<br />
Of course, incidents are not common but we always need to be prepared and we will ensure that you are.<br />
HESIO<br />
H<br />
E<br />
S<br />
I<br />
O<br />
HIV Aids<br />
Human<br />
Resources<br />
Employment<br />
Equity<br />
Environment<br />
Skills<br />
Development<br />
Social Responsibility<br />
Investors-in-People<br />
(IiP)<br />
Occupational Health<br />
& Safety (OHS)<br />
The HESIO committee is a consultative committee of<br />
management and employees responsible for:<br />
MONITORING<br />
the implementation<br />
and management<br />
of workplace skills<br />
plans and<br />
integration with<br />
employment<br />
equity.<br />
ENSURING<br />
that policies,<br />
procedures and<br />
practices are fair to<br />
both employees<br />
and the company,<br />
and meet<br />
legislative<br />
requirements.<br />
ESTABLISHING<br />
a forum to discuss<br />
and enforce<br />
adherence to<br />
occupational health<br />
and safety matters.<br />
MONITORING<br />
the implementation<br />
of initiatives aimed<br />
at being “Investorsin-People”.<br />
ASSISTING<br />
in making<br />
<strong>ADvTECH</strong> a “great<br />
place to work.”<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
51
EMPLOYMENT EQUITY<br />
<strong>ADvTECH</strong> has a National Employment Equity Committee and an<br />
employment equity committee for each division that were established<br />
to give effect to the provisions of the Employment Equity Act and the<br />
Skills Development Act.<br />
The purpose of these committees is to ensure that:<br />
Sufficient consultation takes place with representatives of all<br />
employees of <strong>ADvTECH</strong> in the development of employment<br />
equity plans.<br />
Processes are fair to all employees and meet legislative<br />
requirements.<br />
Please feel free to communicate your<br />
concerns or suggestions in any of the<br />
following ways:<br />
Plans are both achievable and make good business sense.<br />
The EE Committee strives to represent you, as an employee,<br />
and your issues in an ethical and professional manner.<br />
> > Have you seen or experienced unfair discrimination in<br />
your workplace?<br />
> > Are there barriers to employment equity that we should<br />
know about?<br />
SEND AN EMAIL TO<br />
ANY OF THE EE<br />
COMMITTEE MEMBERS<br />
IN YOUR DIVISION OR<br />
AT SUPPORT OFFICE IF<br />
YOU WORK THERE<br />
If you do not voice them, they may remain unknown and<br />
unaddressed.<br />
The following categories are drawn from the employment equity<br />
legislation that may be of some assistance when communicating<br />
your issues/complaints:<br />
Recruitment practices<br />
Training and development<br />
TALK TO ANY<br />
MEMBER OF THE<br />
EE COMMITTEE<br />
Advertising of positions<br />
Selection criteria<br />
Appointments<br />
Job classification and<br />
grading<br />
Remuneration and benefits<br />
Performance and<br />
evaluation<br />
Succession and experience<br />
planning<br />
Disciplinary measures<br />
Retention of designated<br />
groups<br />
CLICK<br />
HERE TO<br />
COMPLETE THE<br />
ANONYMOUS FORM<br />
(LINK TO THIS<br />
FORM)<br />
Contact your HR manager should you require<br />
any further information.<br />
Terms and conditions of<br />
employment<br />
Work environment and<br />
facilities<br />
Corporate culture<br />
Reasonable<br />
accommodation for<br />
disabled persons<br />
52 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
WHAT IS THE PURPOSE OF THE<br />
EMPLOYMENT EQUITY ACT?<br />
The purpose of the Employment Equity Act is to promote equity in the workplace and to eliminate unfair<br />
discrimination. By implementing the Act, employers tend to achieve progress towards equity. This Act provides for an<br />
additional reporting requirement by employers through the submission of an Employment Equity Report annually.<br />
What does the Employment Equity<br />
Committee do?<br />
The Employment Equity Committees are responsible for ensuring<br />
that the Employment Equity Act is implemented throughout the<br />
organisation. The primary objective of the committee is, therefore, to<br />
develop an EE plan and regulate its implementation. In doing this,<br />
the committee promotes an environment where employees’ skills,<br />
roles and remuneration are based on fair and non-discriminatory<br />
practices. Furthermore, the committees ensure that the organisation’s<br />
processes around recruitment and advancement within the business<br />
are managed with the Act in mind. Finally, the National Employment<br />
Equity Committee also ensure that the sub-committees or divisional<br />
committees, as in the case at <strong>ADvTECH</strong>, are functional in pursuing<br />
the mandate of promoting equity in the workplace.<br />
How are the members of the Employment<br />
Equity Committee elected?<br />
Any permanent employee can serve as a member of the National<br />
Employment Equity Committee and comittee members are elected<br />
through an election process. The aim is to have an EE Committee<br />
that is representative of all designated as well as non-designated<br />
groups, and all job levels. When elected, the committee members<br />
hold office for three years. Thereafter, the election process is resumed.<br />
What are the roles and responsibilities of<br />
The National Employment Equity Committee?<br />
To identify Employment Equity and<br />
Affirmative Action concerns and barriers.<br />
To represent all employees in the interests of<br />
Employment Equity.<br />
To investigate any charges of discrimination<br />
and/or harassment of any kind, and report any<br />
findings to the EE Committee for recommendations.<br />
To make recommendations to management<br />
regarding the implementation of the Employment<br />
Equity Plans.<br />
To act as a representative channel for<br />
all employees.<br />
To act as the champions of cultural and<br />
organisational change by behaving in accordance<br />
with the code of conduct as stipulated in the<br />
constitution of the National Employment<br />
Equity Committee.<br />
To provide the EE Manager with feedback on the<br />
implementation of Employment Equity.<br />
What does the structure<br />
of the <strong>ADvTECH</strong><br />
Employment Equity<br />
Committees look like?<br />
Resourcing<br />
Employment Equity<br />
Committee<br />
National Employment Equity Committee<br />
Schools Division<br />
Employment Equity<br />
Committee<br />
Tertiary Division<br />
Employment Equity<br />
Committee<br />
Support Office<br />
Employment Equity<br />
Committee<br />
Herewith a link to information on how you<br />
can get in touch with your specific divisional<br />
EE Committee members.<br />
Click here to find out<br />
who is your divisional<br />
committee<br />
You are welcome to contact the National<br />
Employment Committee by sending an<br />
email to: employmentequity@advtech.co.za<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 53
54 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
WORKMEN’S COMPENSATION<br />
What is Workmen’s Compensation?<br />
If you are involved in an accident at work or develop an illness<br />
caused by your working conditions, then you can claim from the<br />
Workmen’s Compensation Fund.<br />
Compensation is a legal requirement<br />
Every employee of a company needs to report an injury or<br />
illness resulting from a situation while at work as soon as<br />
possible. The Compensation for Occupational Injuries and<br />
Diseases Act 130 (COIDA) was signed into South African law to<br />
provide compulsory compensation for all employees under<br />
contract of employment (with a few exceptions) for death or<br />
personal injury suffered during the course of their employment.<br />
How and when should it be reported?<br />
It can be reported verbally or in writing to one’s employer or<br />
supervisor and must be done as soon as possible after it occurred.<br />
<strong>All</strong> forms that need to be submitted to the Commissioner must be<br />
forwarded to group Environmental Health and Safety (EHS)<br />
<strong>ADvTECH</strong>, at mwhite@advtech.co.za right after the incident<br />
occurred but within a maximum of 5 working days to ensure the<br />
required 7-day claim period is met.<br />
What if you do not want to report an incident or make<br />
an official claim?<br />
If you do not wish to report the injury at the time, you will not<br />
be eligible to claim at a later stage. Nevertheless, it is best to<br />
report even a small injury, for example a paper cut, in case the<br />
situation worsens, or infection follows.<br />
If you choose not to file an official complaint?<br />
If an employee does not wish to report an injury or disease<br />
resulting from the workplace, <strong>ADvTECH</strong> will require you to fill out<br />
a form with immediate effect, stating that you are aware of the<br />
Workmen’s Compensation Fund rules and that you choose not<br />
to file an official report. This must be signed and dated by you<br />
and handed or sent to Group EHS.<br />
Who pays the claim?<br />
Claims are paid by the Workmen’s Compensation Fund, not by<br />
the company that employs you. You do not pay anything<br />
towards this fund, nor will any money be deducted from your<br />
salary or wages at any stage. <strong>ADvTECH</strong> makes all the required<br />
payments as a member of the fund.<br />
1<br />
Who can claim?<br />
Any employee who<br />
was injured or<br />
contracted a disease<br />
while working,<br />
whether permanent<br />
or casual, on<br />
training, or<br />
completing an<br />
apprenticeship.<br />
If you have lost<br />
a family member<br />
who died on the<br />
job.<br />
If you are a worker<br />
for <strong>ADvTECH</strong> paid<br />
by a labour agency.<br />
2<br />
What types of<br />
compensation are<br />
available?<br />
There are five kinds of<br />
compensation:<br />
Temporary disability<br />
Permanent disability<br />
Death benefits<br />
Medical expenses<br />
Occupational diseases<br />
3<br />
What can you<br />
claim?<br />
Any medical expenses<br />
relating to your injury,<br />
loss of movement or<br />
use of your body. You<br />
cannot claim for pain<br />
and suffering.<br />
4<br />
What do you need<br />
to do after you<br />
made a claim?<br />
Keep all your medical<br />
accounts, including<br />
fees for transporting<br />
an injured employee<br />
to a hospital or home.<br />
Also keep copies of all<br />
the forms you fill in.<br />
5<br />
5. What does the<br />
fund cover?<br />
The fund covers<br />
occupational diseases<br />
and workplace<br />
injuries. The working<br />
conditions and<br />
diseases caused by<br />
these conditions that<br />
are covered by the<br />
Compensation Fund<br />
are set out in<br />
Schedule 3 of the<br />
Compensation for<br />
Occupational Injuries<br />
and Diseases Act<br />
(130 of 1993).<br />
For full details regarding which forms are needed and other requirements, please email mwhite@advtech.co.za.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 55
THE HISTORY OF <strong>ADvTECH</strong> AT A GLANCE<br />
Imperial Underwood Campus,<br />
which is now incorporated<br />
under Rosebank College,<br />
commences operations<br />
Rosebank College is<br />
established<br />
Abbotts College<br />
is formed<br />
Brian Buckham founded<br />
the company, then known<br />
as Advanced Systems<br />
Incorporated<br />
Communicate Personnel<br />
commences operations<br />
<strong>ADvTECH</strong> is listed<br />
on the Johannesburg Stock<br />
Exchange (JSE) as Advanced<br />
Technical Systems Ltd<br />
1909<br />
1948<br />
1971<br />
1978<br />
1982<br />
1987<br />
Brent Personnel<br />
is launched<br />
Rosebank College and the<br />
Imperial Underwood College<br />
(IUC) are acquired<br />
Innovative Management<br />
Development (IMD) College<br />
is acquired<br />
CrawfordSchools<br />
commences operations<br />
with a campus in Killarney<br />
Varsity College is launched<br />
in Durban to provide tuition<br />
services to part-time<br />
UNISA students<br />
The Design School<br />
Southern Africa is formed<br />
Cassel & Company is<br />
established<br />
1996<br />
1995<br />
1993<br />
1991<br />
1990<br />
1989<br />
IMD and IUC are<br />
subsequently merged<br />
with Rosebank College<br />
Network Recruitment<br />
is formed<br />
56 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
1996/1997<br />
Varsity College<br />
is acquired<br />
CrawfordSchools and<br />
Abbotts College are acquired<br />
<br />
The National College<br />
of Photography is acquired<br />
and becomes part of Vega<br />
Abbotts College<br />
Pretoria East opens<br />
2007<br />
2006<br />
The resourcing division is<br />
started following the<br />
acquisition of the<br />
Communicate group and<br />
Network Recruitment<br />
The Village Pre-Primary School<br />
in Rivonia becomes a<br />
Crawford School<br />
18 pre-primary schools are<br />
acquired, to become the<br />
Junior Colleges brand<br />
Vega School is launched<br />
Cassel & Co and<br />
Brent Personnel are acquired<br />
Crawford Lonehill and<br />
Crawford La Lucia open<br />
1998<br />
1999<br />
Opening of Crawford<br />
North Coast<br />
The schools division is<br />
established<br />
Rosebank College<br />
Pretoria opens<br />
The Independent Institute of<br />
Education (The IIE) is<br />
established<br />
The property division<br />
is formed<br />
Luthuli Junior College opens<br />
in KwaZulu-Natal<br />
Founder Brian Buckham<br />
steps down as chairman<br />
of the board<br />
Insource.ICT<br />
is established<br />
2005<br />
2004<br />
2003<br />
2002<br />
2000<br />
Sunninghill Junior College<br />
is opened<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 57
THE HISTORY OF <strong>ADvTECH</strong> AT A GLANCE continued<br />
Trinityhouse School<br />
is acquired<br />
2008<br />
The IIE is accredited by the<br />
British Accreditation Council<br />
(BAC), affirming the fact that<br />
The IIE meets international<br />
standards<br />
Junior Colleges expands with<br />
the acquisition of two nursery<br />
schools, Snuggles and<br />
Tiny Town<br />
Rosebank College celebrates<br />
its Diamond Jubilee<br />
Resourcing brands IT Edge,<br />
Tech-Pro Personnel and<br />
The Working Earth<br />
are acquired<br />
2014<br />
Rosebank College and College<br />
Campus are merged<br />
Construction of three schools:<br />
Trinityhouse Heritage Hill,<br />
Crawford Italia,<br />
Abbotts College Northcliff<br />
completed during 2013<br />
<br />
<strong>ADvTECH</strong> acquires Forbes<br />
Lever Baker (FLB)<br />
The Design School<br />
of Southern Africa<br />
is acquired (DSSA)<br />
Brian Buckham retires from<br />
the board after 23 years<br />
The first stage of<br />
implementation of SAM<br />
(System for Academic<br />
Management)<br />
2009<br />
2010<br />
The IIE’s director and registrar<br />
are each appointed to a<br />
statutory body under the<br />
remit of the Department of<br />
Education. Their appointment<br />
is a first for a private<br />
education provider.<br />
Abbotts College Johannesburg<br />
South opens<br />
<br />
An association is formed with<br />
the UK’s Open University,<br />
allowing students to obtain<br />
international qualifications<br />
Opening of Trinityhouse Little<br />
Falls and Varsity College<br />
Waterfall<br />
Abbotts College<br />
turns 40<br />
2013<br />
2012<br />
2011<br />
The IIE’s director is appointed<br />
as chair of the Accreditation<br />
Committee of the Higher<br />
Education Quality Committee<br />
(HEQC)<br />
58 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
Acquisition of Centurus<br />
Colleges (Pecanwood,<br />
Southdowns, Tyger Valley)<br />
2015<br />
Kathstan College<br />
is acquired<br />
Acquisition of Gaborone<br />
International School in<br />
Botswana, marking <strong>ADvTECH</strong>’s<br />
first step of expansion into<br />
other areas in Africa<br />
The IIE reinforces relations<br />
with the Open University to<br />
develop distance learning<br />
opportunities in Africa<br />
The 30th anniversary of<br />
<strong>ADvTECH</strong>’s listing<br />
on the JSE<br />
The Maravest Group is<br />
acquired: this includes the<br />
Maragon Private Schools and<br />
Charterhouse School<br />
<br />
Copperleaf College is<br />
opened in Centurion<br />
<strong>ADvTECH</strong> enters into a 51%<br />
partnership with the<br />
University of Africa<br />
The IIE launches IIEMarque, a<br />
qualification verification tool,<br />
the first of its kind in<br />
South Africa<br />
The resourcing division<br />
acquires a majority stake in<br />
CA Financial Appointments as<br />
well as in CA Global group:<br />
the latter includes Mauritiusbased<br />
Africa HR Solutions,<br />
opening up new markets<br />
in Africa<br />
Abbotts College introduces<br />
grade 8 and 9<br />
Founders Hill College opens<br />
in Modderfontein<br />
2016<br />
Trinityhouse Northriding<br />
is acquired<br />
Summit College in Kyalami<br />
is acquired<br />
The International Finance<br />
Corporation (IFC)<br />
invests R320 million<br />
(4% holding) in <strong>ADvTECH</strong>,<br />
demonstrating support<br />
for the group’s expansion<br />
into the rest of Africa<br />
Acquisition of Capsicum<br />
Culinary Studio<br />
Rosebank College Connected<br />
Campus opens in Polokwane,<br />
taking blended learning to<br />
the next level<br />
2017<br />
A 51% stake is acquired<br />
to partner with<br />
Oxbridge Academy<br />
Opening of Rosebank College<br />
mega campus in<br />
Braamfontein, a model we are<br />
developing in other<br />
major centres<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 59
THE HISTORY OF <strong>ADvTECH</strong> AT A GLANCE continued<br />
2017 continued<br />
Acquisition of<br />
Elkanah House Schools<br />
Glenwood House School<br />
is acquired<br />
Abbotts College introduced<br />
Grade 7 and 8<br />
<strong>ADvTECH</strong> acquires<br />
Greenwood Bay College<br />
in Plettenberg Bay<br />
Acquisition of<br />
MSA South Africa<br />
2019<br />
Crawford International School,<br />
Nairobi, Kenya, opens its doors<br />
The IIE is re-accredited by the<br />
British Accreditation Council<br />
(BAC) in the Independent<br />
Education Institution<br />
Accreditation scheme<br />
for the next four years<br />
Rebranding and repositioning<br />
of Summit College to Pinnacle<br />
Kyalami and Kathston College<br />
to Pinnacle Rynfield<br />
Acquired 80% of The Private<br />
Hotel School in Stellenbosch<br />
Brent Personnel merges<br />
with Cassel&Co and<br />
The Working Earth<br />
Oxbridge Academy<br />
celebrates 20 years<br />
Launch of Pinnacle<br />
Colleges Brand<br />
Opening of Maragon<br />
Mooikloof High School<br />
2018<br />
<strong>ADvTECH</strong> announces<br />
a new academic<br />
management system<br />
New hospitality campus in<br />
Rosebank The Private Hotel<br />
School and Capsicum<br />
The Bridge Assisted Learning<br />
School opens in Beverley,<br />
Sandton<br />
<strong>ADvTECH</strong> enters into a 71%<br />
partnership with<br />
Scholé, Mauritius<br />
<strong>ADvTECH</strong> acquires<br />
Makini Schools in Nairobi<br />
and Kisumu, Kenya<br />
Two new Rosebank College<br />
Connected Campuses<br />
opened in Bloemfontein and<br />
Pietermaritzburg<br />
Vega and DSSA merge<br />
60 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
CSI PROJECT THEMES that direct our initiatives<br />
We encourage good corporate citizenship, work integrated learning and volunteerism<br />
among our students and employees. It is on this basis that all our citizenship and charitable<br />
activities are executed at brand level.<br />
emes<br />
irecting our initiatives<br />
Save the<br />
Rhino<br />
emes<br />
The themes directing our initiatives<br />
Teaching &<br />
training<br />
Land &<br />
greening<br />
Training programme<br />
Financial training for<br />
school management team<br />
Land &<br />
greening<br />
ODIS • Training at school level<br />
ENTREPRENEURSHIP ®<br />
ENVIRONMENT 0<br />
HEALTH 0<br />
TRAINING<br />
Staff<br />
Training programme<br />
Financial training for<br />
school management team<br />
Early Childhood<br />
Development<br />
ODIS • Training at school programmes level<br />
der-privileged<br />
Life Skill<br />
e CV & interview Life training Skills<br />
® ENTREPRENEURSnlP<br />
TRAINING<br />
HIV/AIDS<br />
der-privileged<br />
e CV & interview training<br />
® ENTREPRENEURSnlP<br />
e Financial training<br />
e Career development<br />
® ENTREPRENEURSHIP<br />
aff<br />
Life Skill<br />
Under-privileged<br />
Training: health,<br />
environment &<br />
employment<br />
e Financial training<br />
e Career development<br />
® ENTREPRENEURSHIP<br />
Special needs/<br />
physically<br />
challenged<br />
EDUCATION<br />
First Aid<br />
®TRAINING<br />
®TRAINING<br />
ed<br />
ing: health,<br />
onment &<br />
loyment<br />
youth<br />
hysically<br />
allenged<br />
EDUCATION<br />
NTREPRENEURSHIP/ Management<br />
EMPLOYMENT<br />
EDUCATl0N<br />
Under-privileged youth<br />
Employment<br />
0<br />
LIFE SKILLS<br />
• Schools<br />
support • Teachers<br />
How to get a job • Students<br />
• Office<br />
EDUCATION®<br />
Physically<br />
challenged<br />
ENTREPRENEURSHIP/ Management<br />
EMPLOYMENT<br />
EDUCATl0N<br />
Experience<br />
• Men in the Making<br />
0<br />
LIFE SKILLS<br />
• Schools<br />
support • Teachers<br />
• Take a Girl Child to Work Day<br />
• Students<br />
• Office<br />
Experience<br />
• Take a Girl Child to Work Day<br />
TRAINING<br />
FUNDRAISING<br />
• Men in the Making<br />
NG<br />
FUNDRAISING<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />
61
ACRONYMS<br />
<strong>ADvTECH</strong> SPECIFIC<br />
General acronyms<br />
The following are terms that <strong>ADvTECH</strong> staff are likely to come across.<br />
APS – <strong>ADvTECH</strong> People Solutions<br />
BEE – Black Economic Empowerment<br />
CCMA – The Commission for Conciliation, Mediation and Arbitration<br />
CEO – Chief Executive Officer<br />
CPA – Consumer Protection Act<br />
CSI – Corporate Social Investment<br />
DSSA – Design School of Southern Africa<br />
EER – Employment Equity Return<br />
EXCO – Executive committee<br />
HESIO – H – Human Resources<br />
E – Employment Equity<br />
S – Skills and Development<br />
I – Investing in Employees<br />
O – Occupational Health and Safety<br />
HR – Human Resources<br />
ICT – Information and Communication Technology<br />
LDP – Leadership Development Programme<br />
MDP – Management Development Programme<br />
PAIA – Promotion of Access to Information Act (Act no 2 of 2000)<br />
POPI – Protection of Personal Information Act (sets conditions for what<br />
companies can do with information about their customers)<br />
RC – Rosebank College<br />
REMCOM – Remuneration Committee<br />
SAM – System for Academic Management<br />
SEO – Search Engine Optimisation<br />
SO – Support Office<br />
TBS – The Business School at Varsity College<br />
TSEC – Transformation, Social and Ethics Committee<br />
The IIE – The Independent Institute of Education<br />
VC – Varsity College<br />
Education Terms<br />
The following are acronyms used in the schools and tertiary education system.<br />
General terms<br />
ABET – Adult Basic Education and Training<br />
APPE – Association of Private Providers of Education<br />
APS – Advanced Progression Score system<br />
(to determine if credit will be given for prior learning)<br />
CACH – Central Applications Clearing House database<br />
(service offered by DHET)<br />
CAPS – Curriculum Assesment Policy Statements<br />
CHE – Council on Higher Education<br />
DBE – Department of Basic Education<br />
DHET – Department of Higher Education and Training<br />
DoE – Department of Education<br />
EYFS – Early Years Foundation Stage<br />
FET – Further Education and Training<br />
FT – Full-time<br />
GDE – Gauteng Department of Education<br />
HC – Higher certificate<br />
HELP – Higher Education Learning Programmes<br />
HEI – Higher Education Institutions<br />
HEQC – The Higher Education Quality Committee<br />
HEQSF – Higher Education Qualifications Sub-Framework<br />
IEB – Independent Examinations Board<br />
Jonti – Jobs on the Internet (talent management software)<br />
NQF – National Qualifications Framework<br />
NSA – National Skills Authority<br />
NSFAS – National Student Financial Aid Scheme<br />
PT – Part-time<br />
SACE – South African Council for Educators<br />
SAQA – South African Qualifications Authority<br />
SASCO – South African Students’ Congress<br />
SDL – Skills Development Levy<br />
SETA – Sector Education and Training Authority<br />
UMALUSI – Council for the Quality Assurance in General and<br />
Further Education and Training<br />
USAF – Universities South Africa<br />
The IIE<br />
BAC – British Accreditation Council<br />
BB – Black Board – learning management system (LMS) IIELearn<br />
CAT – Central Academic Team<br />
FTF – Face to Face learning<br />
IIEMarque – A qualification verification tool<br />
ITSU – Integrated Tertiary Systems Unit<br />
LMS – Learning Management System IIELearn<br />
PULSE – Annual quality assurance audits of tertiary campuses<br />
SME – Subject Matter Expert<br />
WIL – Work Integrated Learning<br />
For more info on acronyms please go to www.advtech.co.za.<br />
62 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
FRAUD AWARENESS<br />
6‘6”<br />
6‘0”<br />
5’6”<br />
5’0”<br />
4’6”<br />
FRAUD<br />
6‘6”<br />
6‘0”<br />
5’6”<br />
5’0”<br />
4’6”<br />
Report any fraud to:<br />
1. Direct Line Management<br />
2. Divisional Management<br />
3. Group Legal<br />
4. Internal Audit<br />
5. Ethics Hotline<br />
Should you wish to remain anonymous, please use the ethics hotline below.<br />
Contact Information:<br />
ethicshotline@advtech.co.za 08600 (FRAUD) (37283)<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 63
Group Shared<br />
Services<br />
Why have GSS Function?<br />
Organisations that have successfully implemented this<br />
service delivery model have benefited by way of:<br />
Increased productivity<br />
Cost savings<br />
Greater degrees of flexibility<br />
Enhanced ability to make<br />
more informed decisions<br />
The elimination of duplicate processes and<br />
leveraging economies of skill and scale will<br />
be one of the primary drivers behind this<br />
transformation successfully delivering value<br />
to the business.<br />
Strategic intent<br />
Standardisation<br />
Simplification<br />
VISION<br />
Shared Services<br />
A trusted partner providing value adding<br />
services that enable our education and<br />
resourcing communities to focus on their core<br />
functions delivering the group strategic<br />
imperatives.<br />
Operational<br />
effectiveness<br />
Continually<br />
improving<br />
functional<br />
performance.<br />
STRATEGIC PILLARS<br />
Customer<br />
centricity<br />
Building<br />
relationships<br />
to maximise<br />
service<br />
experience.<br />
PRINCIPLES<br />
Cost<br />
efficiency<br />
Doing<br />
more with<br />
the same<br />
or less.<br />
Adoption<br />
Technology Enablement<br />
What we do<br />
Transactional Finance<br />
GOAL ROLE<br />
GOAL<br />
ROLE<br />
Billing<br />
To establish uniform procedures for invoicing individuals<br />
or companies for services, materials or supplies<br />
purchased from the <strong>ADvTECH</strong> Schools and maintain an<br />
accurate Accounts Receivable.<br />
Billings start the entire cycle at <strong>ADvTECH</strong><br />
• <strong>All</strong> billings are initiated by this department, with other<br />
departments following through according area of<br />
finance affected.<br />
Focuses solely on billing. Aims to provide accurate accounts<br />
to customers for payment to be made.<br />
Provides support for Campus Bursars to carry through<br />
service to the parents.<br />
Get billing quality up to standard. Going forward to work<br />
off our STASY so parents can retrieve statements and logging<br />
queries via our source system.<br />
Accounts payable<br />
To make payments for schools that have transitioned over<br />
to our GSS Payroll, Properties and the Support Office.<br />
To have 95% of invoices paid on time.<br />
THE ACCOUNTS PAYABLE PROCESS<br />
A need<br />
arises<br />
Obtain<br />
quotation<br />
Submit<br />
to Bursar<br />
Create PO<br />
Principal<br />
reviews<br />
Receive<br />
invoice<br />
Receive<br />
goods/<br />
services<br />
Issue PO<br />
Sage<br />
approval<br />
Submit to<br />
SharePoint<br />
GSS<br />
Reviews<br />
Update<br />
SharePoint<br />
Exception<br />
handling<br />
Record<br />
into Sage<br />
Schedule<br />
payment<br />
Load<br />
payment<br />
Release<br />
payment<br />
64 | <strong>ADvTECH</strong> INDUCTION TOOLKIT
Payroll<br />
ROLE<br />
To process <strong>ADvTECH</strong>’s payroll centrally.<br />
(this is only payroll department in the<br />
Group except for divisions that are still<br />
being integrated into the central payroll as<br />
they were acquired recently).<br />
The payroll department currently pays<br />
an average of 8 000 employees<br />
and independent contractors.<br />
Collections<br />
GOAL ROLE<br />
ROLE ROLE<br />
Responsible for collections on all outstanding fee accounts,<br />
to ensure financial sustainability and continuous cashflow.<br />
Build positive relationships with both internal and external<br />
customers.<br />
Collections is the end phase of the process: to collect student<br />
fees after Billings have been processed.<br />
Reduce bad debt and ensure financial sustainability.<br />
Customer focused – providing an excellent service to the<br />
account payers.<br />
Cashbook<br />
Daily updates of all Cashbooks.<br />
Resolve queries from parents, campus bursars as well as<br />
<strong>ADvTECH</strong> management.<br />
A support function for Schools Division.<br />
Pre-Legal<br />
To minimise bad debt for the Group.<br />
Save on collection and legal costs for the various brands.<br />
Collect maximum overdue’s and not to just hand over<br />
accounts to external collectors. (This is for Tertiary and<br />
Schools Division.)<br />
Facilitate all of the overdue debt as well as external<br />
collections (Attorneys/Collection Agencies).<br />
Other responsibilities include:<br />
• Handing over debt not collectable in the pre-legal<br />
environment.<br />
• Managing all debt with the various agencies until the<br />
debt is settled and account returned to campus.<br />
APS<br />
ROLE<br />
ROLE<br />
Responsible for the optimal<br />
functioning of the ADvTALENT<br />
People Solution (APS) system – an<br />
integrated HR and Payroll system<br />
currently being used throughout<br />
<strong>ADvTECH</strong>.<br />
Responsible for ensuring the smooth<br />
running of HR Administration, Payroll<br />
Administration and ultimately<br />
payment of employees.<br />
Be the link between HR Admin and<br />
Payroll.<br />
APS provides services for the entire<br />
Group (not only those in GSS).<br />
Ensures the smooth running and<br />
maintenance of the<br />
HR/Payroll system.<br />
HR Admin<br />
To provide Employee Benefit and Payroll<br />
data capturing service to Schools<br />
Division and the Support Office.<br />
Audits and captures of engagements,<br />
terminations, employment changes,<br />
benefits, claims and timesheets into APS.<br />
Partners with Payroll to provide clients<br />
reports and statistics, to ensure accuracy<br />
of their payroll and benefits.<br />
Hosts employee files, manages leave<br />
queries and provides HR Admin training.<br />
Provides an all-in-one HR Admin solution<br />
to clients; swiftly appoints, accurately<br />
administrates and sympathetically<br />
terminates employees.<br />
Automates functions so that the end user<br />
is empowered to make quick decisions<br />
and ensure output is accurate within<br />
set Payroll deadlines.<br />
<strong>ADvTECH</strong> INDUCTION TOOLKIT | 65
Tel +27 11 676 8000<br />
<strong>ADvTECH</strong> House, Inanda Greens, 54 Wierda Road West, Wierda Valley, Sandton, 2196<br />
www.advtech.co.za