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ALL ABOUT<br />

<strong>ADvTECH</strong>


CONTENTS<br />

<strong>About</strong> <strong>ADvTECH</strong><br />

- Who we are<br />

- Our brands<br />

- Our divisions<br />

How we create value<br />

Brand overview – schools<br />

Brand overview – tertiary<br />

Brand overview - resourcing<br />

Board of directors<br />

Executive committee<br />

Why is <strong>ADvTECH</strong> listed on the Stock Exchange?<br />

Corporate Governance – what does it mean?<br />

Making <strong>ADvTECH</strong> a great place to work<br />

ADvTalent People Solution<br />

Our group departments and functions<br />

Finding info<br />

- The <strong>ADvTECH</strong> group website<br />

- <strong>ADvTECH</strong> IT services & guidelines<br />

- Your password<br />

- New systems being implemented<br />

- An enabling culture<br />

- Staff social media guidelines<br />

Focus on Academic Excellence<br />

Important committees<br />

- Hesio<br />

- Employment equity<br />

- What is the purpose of the Employment<br />

Equity Act?<br />

Workmen’s compensation<br />

Disability in the workplace<br />

The History of <strong>ADvTECH</strong> at a glance<br />

CSI project themes<br />

Acronyms<br />

2<br />

2<br />

3<br />

4<br />

6<br />

8<br />

10<br />

12<br />

14<br />

16<br />

18<br />

19<br />

20<br />

26<br />

28<br />

30<br />

30<br />

32<br />

35<br />

36<br />

38<br />

39<br />

42<br />

49<br />

49<br />

50<br />

51<br />

52<br />

53<br />

54<br />

61<br />

60<br />

HELLO AND<br />

WELCOME TO<br />

<strong>ADvTECH</strong><br />

Joining a new company is both an exciting<br />

and daunting experience and we aim to<br />

make your first few months with us as<br />

easy and as pleasant as possible.<br />

In addition to this booklet, your main point of<br />

contact for any further information will be your<br />

line manager. Do not hesitate to ask as many<br />

questions as necessary. It is our desire to maintain<br />

a culture whereby employees should be free and<br />

encouraged to speak openly to their supervisors,<br />

or other managers and directors. Therefore, on<br />

your journey within the group you will note that<br />

we have an open-door policy, whether it be with<br />

your line manager, project manager or your CEO.<br />

We have every confidence that your career with<br />

us will prove to be a fruitful one and look forward<br />

to your input into making this company an even<br />

greater success.<br />

Kind regards,<br />

<strong>ADvTECH</strong> Group Executive Committee


STATEMENT OF PURPOSE<br />

We aim to BUILD<br />

and grow a high<br />

quality organisation<br />

in education, training<br />

and placement that<br />

is widely recognised<br />

for deep-seated<br />

commitment and<br />

success in enriching<br />

people’s lives and<br />

future.<br />

We aim to GROW<br />

a reputation for our<br />

ability to make a real<br />

difference to the<br />

people we serve; for<br />

our connectedness<br />

and partnerships with<br />

African and global<br />

markets and players;<br />

for the relevance,<br />

quality and usefulness<br />

of our offerings; and<br />

for the enterprising<br />

and agile way in which<br />

we tackle our tasks.<br />

We will ACHIEVE<br />

this by focusing on our<br />

customers and taking<br />

a lead from our<br />

markets; by our<br />

innovative approach,<br />

especially in<br />

harnessing the power<br />

of technology; and by<br />

striving for excellence<br />

and sustainability<br />

in all we do.<br />

OUR VALUES<br />

ETHICS<br />

Through our own ethical<br />

conduct, practices and policies<br />

we seek to set an example<br />

for our students and clients.<br />

PEOPLE-CENTEREDNESS<br />

Sound education and placement<br />

depends on empowered and<br />

successful human interaction<br />

on a personal level.<br />

HIGH QUALITY<br />

We aim to create and add quality<br />

in everything we do.<br />

SUSTAINABILITY<br />

By using resources wisely, and<br />

within the means created by our<br />

income, we aim to ensure that<br />

our organisation continues to<br />

serve future generations.<br />

CARING AND RESPONSIBLE<br />

LEADERSHIP<br />

We take special responsibility<br />

for the people, especially young<br />

people, who are students, clients<br />

and staff, by our example and by<br />

caring for their safety and needs.<br />

RESPECT<br />

Respecting each other as well as<br />

clients and candidates.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

1


ABOUT <strong>ADvTECH</strong><br />

WHO WE ARE<br />

BRANDED HOUSE VS<br />

HOUSE OF BRANDS<br />

<strong>ADvTECH</strong> leads the private sector<br />

in the fields of education and<br />

resourcing, contributing<br />

meaningfully towards the<br />

sustainable development of<br />

human capacity in South Africa.<br />

We are what is considered to be a<br />

“house of brands”. What this means<br />

is that each brand under the <strong>ADvTECH</strong><br />

Group umbrella operates independently<br />

as their own entity in terms of marketing<br />

and operations, but is fully supported by<br />

the group in the background.<br />

This is with the intention that each<br />

individual brand under <strong>ADvTECH</strong> can<br />

focus on what they each do best without<br />

limiting the broader group’s business<br />

growth trajectory.<br />

Within the <strong>ADvTECH</strong> Group, we operate<br />

three divisions and each division consists<br />

of brands which are tailored for a<br />

specific market.<br />

2 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


OUR BRANDS<br />

SCHOOLS DIVISION<br />

TERTIARY DIVISION<br />

RESOURCING DIVISION<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

3


OUR DIVISIONS<br />

The offerings in our schools division differs per brand based on<br />

price, curriculum, ethos, extra-murals, sport, etc. At our core,<br />

irrespective of the brand, <strong>ADvTECH</strong> delivers academic excellence.<br />

The range of schools in the group and their niche positioning<br />

enables us to provide quality education to specific markets.<br />

Within this market we distinguish ourselves through the variety of<br />

options we provide. E.g. through our brands we cater for different<br />

curriculums like IEB, Cambridge and National Senior Certificate<br />

(NSC). We offer pre-primary, primary and college education. Some<br />

brands have a Christian ethos, some are more traditional and others<br />

offer a modern and more liberal approach to education. Our brands<br />

are renowned for their academic excellence, which serves as the<br />

main differentiator from other competitor schools.<br />

We continue to make significant investments in the academics of<br />

the schools division. This includes investments in technology and<br />

blended learning models. We focus on attracting the best teachers,<br />

who share a commitment to excellence. Through ongoing training,<br />

and providing resources for our schools, we are able to offer a high<br />

quality education to our students.<br />

As the leader in the premium private schooling sector, we continue<br />

to develop opportunities for expansion in the premium sector whilst<br />

also having identified the mid-fee sector and the rest of Africa<br />

for additional growth. Our pipeline is continuously being developed<br />

to take advantage of growth opportunities, ranging from greenfield<br />

projects and acquisitions to new product development.<br />

4 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


“pay as you go” courses.<br />

Attracting and retaining the best people remains our priority.<br />

We realise that we would not be able to achieve success without<br />

the enthusiasm, commitment and hard work of all staff members<br />

across the division. This is why we continually invest in our people<br />

and strive to offer optimum working conditions to sustain our<br />

market leading position in the recruitment industry.<br />

We have years of experience in successfully providing quality higher<br />

education in the private sector and continue to meet the evergrowing<br />

demand for relevance and quality.<br />

We operate nine distinctive brands, each custom-made for a specific<br />

target market. The Independent Institute of Education (The IIE)<br />

education brands (Varsity College, Rosebank College, Vega and The<br />

Business School at Varsity College) offer a portfolio of tertiary<br />

products that reflect the changing needs of an evolving workplace<br />

within a rapidly changing society by offering dynamic, relevant<br />

curricula on well-resourced campuses, with a focus on student<br />

learning. While the ultimate goal is to achieve a qualification, the IIE<br />

is also committed to the development of the student as an<br />

individual and as such, the small classes, student support and the<br />

focus on a range of skills result in solid pass rates and the<br />

development of citizens rather than just graduates.<br />

With the clear understanding of the link between tertiary studies<br />

and the world of work, our programmes are designed to incorporate<br />

an element of actual or simulated workplace experience or other<br />

forms of practical application. In this way, we ensure that students<br />

are equipped to successfully make the transition from student to<br />

employee or even employer.<br />

Capsicum Culinary Studio together and The Private Hotel School<br />

are spearheading our development in the hotel and hospitality<br />

education industries. A leading culinary schools and high quality<br />

hospitality education providers, both Capsicum and The Private<br />

Hotel School offer qualifications and courses registered with<br />

the South African qualifications framework and internationally<br />

accredited by City & Guilds, the UK’s leading vocational education<br />

and training organisation.<br />

Through distance learning, Oxbridge Academy offers students<br />

opportunities to gain job-relevant skills and provides academic and<br />

student support from industry experts and tutors.<br />

The acquisition of University of Africa (UoA) signifies the tertiary<br />

division’s first step further into Africa beyond our borders. UoA has<br />

developed a business model to make tertiary education accessible<br />

to many communities by offering “register as you go” and<br />

The resourcing division brands all have distinct personalities, but all<br />

have one thing in common: a commitment to providing the highest<br />

levels of service to their candidates and clients. Having numerous<br />

brands in one division creates a healthy level of competition, while<br />

at the same time ensures all can benefit from shared expertise and<br />

well-documented best-practice principles.<br />

Resourcing services include an in-depth analysis of specific needs,<br />

personalised advice on market trends and available opportunities<br />

in a given market sector. Clients deal with a single recruiter who<br />

takes care of their specialist needs.<br />

The transformation of our workforce demographics to better<br />

represent the communities in which we operate remains an<br />

ongoing focus for the division. A proprietary learnership programme,<br />

arranged through the Federation of African Professional Staffing<br />

Organisations (APSO), is in place to enable the development of<br />

critical scarce skills in the South African employment sector. It equips<br />

talented individuals with the skills they need to find employment.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

5


OUR BUSINESS MODEL<br />

OUR CAPITALS<br />

HOW WE<br />

CREATE<br />

VALUE<br />

KEY STAKEHOLDERS<br />

KEY INPUTS DURING 2018<br />

ACADEMIC EXCELLENCE, INTELLECTUAL CAPITAL<br />

AND GOVERNANCE<br />

Academic development and investment in effective methodologies,<br />

curricula, programmes and qualifications that are relevant, accredited,<br />

well-recognised and respected locally and internationally are key to<br />

our business.<br />

We enhance operational effectiveness by building and employing<br />

intellectual capital and through innovation, product and market<br />

developments and reassessing business processes and shared services<br />

supported by technological development. Another key differentiation<br />

is the 26 brands in the group, which remain strong and continue to<br />

attract students and clients based on their specific well-defined value<br />

propositions and offerings.<br />

Regulatory<br />

bodies,<br />

students,<br />

clients and<br />

candidates<br />

• Our education brands<br />

• Sound compliance and governance<br />

systems and academic integrity<br />

• Central academic team who creates<br />

and develops material and manages<br />

the accreditation process<br />

• The IIE, SA’s largest “private university”<br />

• Highly qualified workforce<br />

• Continuous drive to improve IT systems<br />

to support the business<br />

PEOPLE, CULTURE AND HUMAN CAPITAL<br />

Many of our staff are professionally qualified and contribute a wealth<br />

of intellectual capital to our academic integrity. Our employees are<br />

ambassadors and are vital in growing and running our business. We<br />

invest in our employees to ensure we attract and retain high-calibre<br />

staff. Our employees, in turn, are passionate and committed to quality<br />

and excellence, which assists in creating and maintaining confidence<br />

in our value proposition.<br />

Employees and<br />

independent<br />

contractors<br />

• 7 549 employees<br />

• Professional, passionate employees<br />

• Talent management and succession<br />

planning programme<br />

• R17 million invested in employee<br />

training and development<br />

SOCIAL AND RELATIONSHIP CAPITAL<br />

Quality relationships with key stakeholders<br />

With our constant efforts to improve customer service, the business<br />

actively manages its stakeholder relationships with our students,<br />

parents, communities, clients, our business partners, government,<br />

regulators and investors. We also instil a culture of respect and by<br />

giving back to the communities through our outreach projects within<br />

the areas in which we operate, we aim to instil corporate citizenship<br />

and a sense of community.<br />

Students,<br />

parents,<br />

alumni, clients,<br />

government<br />

and regulatory<br />

bodies,<br />

investors,<br />

shareholders<br />

and media<br />

• 63 544 students<br />

• Tertiary campuses’ student bodies<br />

• Academic training and information<br />

sessions with teachers, lecturers,<br />

students and parents<br />

• Regular and proactive engagement<br />

with regulatory bodies<br />

• Community projects and engagements<br />

MANUFACTURED/INFRASTRUCTURE CAPITAL<br />

Environment conducive to learning<br />

Creating environments conducive to learning, enabling our students<br />

to meet their full potential academically and become well-rounded<br />

individuals. We invest significant financial capital in our campuses,<br />

furniture and fittings, technology equipment and facilities to expand<br />

our brands to deliver on our brand specific value offerings.<br />

FINANCIAL CAPITAL<br />

We use cash generated by our business activities and investments<br />

as well as funding, both debt and equity, to finance business growth<br />

organically and through strategic investments to support the group’s<br />

short-, medium- and long-term sustainability and growth plans. We<br />

provide our shareholders with a return on their investments through<br />

regular dividend payments.<br />

NATURAL CAPITAL<br />

We rely on natural resources such as land, energy and water to run our<br />

operations and are mindful of the fact that we need to preserve these<br />

precious resources by mitigating potential negative environmental<br />

impacts through responsible usage. Additionally, we educate our<br />

students and instil a deep respect for the environment.<br />

Students,<br />

teachers,<br />

lecturers,<br />

municipalities,<br />

government<br />

and regulatory<br />

bodies<br />

Investors,<br />

shareholders<br />

and employees<br />

Communities<br />

and<br />

environment<br />

• 132 education sites<br />

• Digitally enabled campuses<br />

• Dedicated properties team<br />

• Educational facilities design specialist<br />

• R946 million internally generated cash<br />

flows<br />

• R582 million increase in debt<br />

• R115 million invested in acquisitions<br />

• R556 million of capex<br />

• Energy efficiencies and water saving<br />

projects<br />

• Various recycling projects<br />

• Community upliftment projects<br />

• Business and CSI through Izzi Trust and<br />

Ulwasi Educational Trust<br />

• Environmental education forms an<br />

integral part of the curriculum<br />

6 | <strong>ADvTECH</strong> INDUCTION TOOLKIT<br />

Read more about<br />

our key stakeholder relationships


OUTPUTS AND BUSINESS ACTIVITIES<br />

KEY INPUTS DURING 2018<br />

ROBUST CORPORATE GOVERNANCE AND RISK MANAGEMENT FRAMEWORKS<br />

SCHOOLS<br />

DIVISION<br />

SUPPORT SERVICES • Central Academic Team • Finance<br />

• Communications• Internal Audit • HR • IT• Legal •<br />

Properties and facilities management • Shared services<br />

Competitive<br />

return on<br />

investment<br />

Innovation and<br />

research<br />

TERTIARY<br />

DIVISION<br />

Investment<br />

Sustained income<br />

and market<br />

leadership<br />

RESOURCING<br />

DIVISION<br />

Strong<br />

demand<br />

Active<br />

stakeholder<br />

engagement<br />

ACADEMIC<br />

EXCELLENCE<br />

EXCELLENCE<br />

THROUGH<br />

SPECIALISATION<br />

GROWTH<br />

INNOVATION<br />

HUMAN<br />

CAPITAL<br />

PRODUCTIVITY<br />

CAPITAL<br />

PRODUCTIVITY<br />

CUSTOMER<br />

FOCUS<br />

AFRICA<br />

STRATEGIC OBJECTIVES<br />

• Reputation for academic excellence<br />

• Excellent matric results with a 99% pass rate<br />

• Excellent local and international assessment<br />

results<br />

• International recognition by US Ivy League<br />

schools<br />

• 5 811 IIE graduates in 2018<br />

• Accredited and endorsed by reputable local<br />

and international bodies<br />

• Affiliated with organisations ensuring<br />

relevance and compliance with top industry<br />

practices<br />

• Member of the Independent Schools<br />

Association of Southern Africa (ISASA)<br />

• 459 long service awards<br />

• 166 employees attending management<br />

development training programmes<br />

• R1 970 million in salaries and benefits paid<br />

to employees<br />

• New 24 hour online customer service<br />

platform successfully resolved queries<br />

• Invested in student information system<br />

services in both schools and tertiary divisions<br />

• 6% increase in student numbers in 2018<br />

• 4 608 job candidates placed during 2018<br />

• Increase in number of educational sites<br />

• Makini acquisition concluded in 2018<br />

• Achieved strong organic growth in tertiary<br />

and resourcing divisions<br />

• Improved pipeline for greenfield<br />

developments<br />

• Capacity growth of 4% through our facilities<br />

developed<br />

• Developed a footprint in East Africa<br />

• Enhanced our unique academic offering<br />

at schools<br />

• IIE 101 DHET accredited and registered<br />

qualifications offered<br />

• Total of 201 accredited tertiary division<br />

courses<br />

Impacting<br />

the economy and<br />

society<br />

Supporting South Africa’s transformation goals<br />

Uplifting and developing society in line<br />

with the UN SDGs<br />

Creating employment<br />

Read more about<br />

sustainability<br />

• Revenue up 11% to R4.4 billion<br />

• Operating profit up 14% to R763 million<br />

• NEPS up 8%<br />

• Free cash flow per share 105.3 cents<br />

• Dividends per share 30.0 cents<br />

• 605 CSI projects undertaken<br />

• Bursaries awarded to the value<br />

of R174 million<br />

• Environmentally friendly campuses:<br />

gas geysers, rainwater capture tanks,<br />

recycling and using video conferencing<br />

to reduce travel costs<br />

• Teacher training bursary graduates placed<br />

within <strong>ADvTECH</strong> schools<br />

• Three schools were internationally certified<br />

as eco-schools<br />

• Resourcing division achieved B-BBEE Level<br />

eight compliance on the new codes.<br />

Subsequent to year-end a level four rating<br />

was achieved<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

7


BRAND OVERVIEW<br />

SCHOOLS<br />

BRAND<br />

DESCRIPTION<br />

NO OF<br />

SCHOOLS*<br />

EST LOCATION CURRICULUM<br />

CrawfordSchools<br />

is a trailblazer in innovative and forward-thinking education,<br />

offering well-rounded contemporary education from Grade 0000<br />

to 12 in pre-primary, preparatory and college. Every student is<br />

acknowledged and offered the opportunity to excel. The<br />

child-centred approach inherent in every school prompts<br />

students to examine and realise their own potential, ensuring<br />

every child is a masterpiece.<br />

www.crawfordschools.co.za<br />

www.crawfordinternationalschool.com<br />

Trinityhouse<br />

is founded on Christian principles and traditional values and<br />

comprises pre-primary, preparatory and high school. Its students<br />

are offered a healthy balance of academic, sports and cultural<br />

activities within a structured, secure and disciplined environment<br />

from Grade 0000 to Grade 12.<br />

23 1993 Gauteng ,<br />

KwaZulu-<br />

Natal<br />

and Kenya<br />

20 1997 Gauteng,<br />

KwaZulu-<br />

Natal and<br />

Western Cape<br />

Independent Schools<br />

Association of Southern<br />

Africa Early Childhood<br />

Development Curriculum<br />

(ISASA ECDC)<br />

International<br />

Baccalaureate Primary<br />

Years Programme (IB)<br />

(PYP)<br />

South African Curriculum<br />

Assessment Policy<br />

Statements (CAPS)<br />

Independent<br />

Examinations Board<br />

Subject Assessment<br />

Guidelines (IEB SAGS)<br />

Kenya: Cambridge<br />

International<br />

ISASA ECDC<br />

CAPS<br />

IEB SAGS<br />

www.elkanahhouse.co.za<br />

www.glenwoodhouse.co.za<br />

www.trinityhouse.co.za<br />

Centurus Colleges<br />

are a family of independent, co-educational schools providing<br />

superior education services for children of varied abilities,<br />

embracing diversity and change in pursuit of academic, sporting<br />

and cultural excellence. The schools provide a dynamic and<br />

progressive education for the individual needs of the students<br />

from Grade 0000 to 12 in pre-preparatory, preparatory and<br />

college, and also offers boarding.<br />

9 2005 Gauteng and<br />

North West<br />

ISASA ECDC<br />

CAPS<br />

IEB SAGS<br />

www.centuruscolleges.co.za<br />

Maragon Schools<br />

combines excellence with a Christ-centred education while<br />

maintaining a healthy balance across all disciplines. The schools<br />

maintain high academic, cultural and sporting standards in<br />

pre-primary, primary and college from Grade 0000 to Grade 12.<br />

9 1999 Gauteng ISASA ECDC<br />

CAPS<br />

IEB SAGS<br />

www.maragon.co.za<br />

Junior Colleges<br />

is a brand of nursery schools that provide superior quality<br />

education and care to children aged from six weeks to six years<br />

and up to Grade 1 at one site. A formal curriculum creates<br />

meaningful and happy early learning experiences in a safe<br />

environment and prepares students exceptionally well for their<br />

entry into formal education.<br />

7 1979 Gauteng Structured Early Years<br />

Foundation Stage (EYFS)<br />

ISASA ECDC<br />

www.juniorcolleges.co.za<br />

8 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


SCHOOLS<br />

BRAND<br />

DESCRIPTION<br />

NO OF<br />

SCHOOLS*<br />

EST LOCATION CURRICULUM<br />

Abbotts College<br />

recognises the individual needs of its students and helps them to<br />

develop their full academic potential in an inclusive, caring and<br />

focused environment. Catering for Grade 8 to Grade 12 students,<br />

the college helps high school students achieve their best<br />

possible results by combining methods of expert teaching, pure<br />

academic focus and unique processes.<br />

www.abbotts.co.za<br />

6 1971<br />

Gauteng and<br />

Western Cape<br />

CAPS<br />

Pinnacle College Founders Hill provides a sound<br />

academic footing while preparing pupils for life beyond matric.<br />

This is achieved through a focus on the delivery of a purposeful<br />

academic programme and a strong extramural offering from<br />

Grade 0 to 9.<br />

3 2016<br />

Gauteng ISASA ECDC<br />

CAPS<br />

www.foundershillcollege.co.za<br />

The Bridge Assisted Learning School provides<br />

specialised education for Grade 0 to Grade 7 students that<br />

require learning intervention. Through small classes and<br />

individual attention, the school is able to instil not only the skills,<br />

but also the self-esteem that will allow students to take on<br />

their learning journey with confidence.<br />

2 2018<br />

Gauteng ISASA ECDC<br />

CAPS<br />

www.thebridgeschool.co.za<br />

Gaborone International School provides an excellent<br />

English medium education with attention given to learners’<br />

academic, physical and moral needs. The school offers affordable<br />

private education from crèche and reception to standard 1 to 7,<br />

and secondary education from form 1 to 4.<br />

www.gaboroneinternationalschool.co.bw<br />

Makini Schools<br />

is renowned for its unparalleled academic excellence and has<br />

seven schools on three campuses in Nairobi and Kisumu catering<br />

for Kindergarten to Grade 12.<br />

3 1991<br />

Botswana ISASA ECDC<br />

Botswana National<br />

Syllabus (PSLE)<br />

Cambridge International<br />

General Certificate of<br />

Secondary Education<br />

(IGCSE)<br />

7 1978<br />

Kenya Kenyan National Syllabus<br />

www.makinischool.ac.ke<br />

Please refer to our website www.advtech.co.za for an interactive map of our site locations.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

9


BRAND OVERVIEW<br />

TERTIARY<br />

BRAND<br />

DESCRIPTION<br />

NO OF<br />

CAMPUSES*<br />

EST<br />

LOCATION<br />

ACCREDITATION<br />

AND ENDORSEMENTS<br />

The Independent Institute of Education (IIE)<br />

is responsible for the academic leadership and<br />

governance in the group. As a national provider,<br />

the IIE oversees a total of 21 DHET registered**<br />

sites in the group.<br />

www.iie.ac.za<br />

Rosebank College<br />

offers an affordable and unique urban higher education<br />

experience with campuses located in the heart of city<br />

centres. A focus on courses that are fully integrated<br />

with work experience ensures graduates are ready to<br />

step into the work environment.<br />

www.rosebankcollege.co.za<br />

Varsity College<br />

is a premium education brand based on a uniquely<br />

progressive approach to teaching, learning and<br />

development. This student-centric approach focuses on<br />

academic excellence, pioneering teaching practices,<br />

all-encompassing student support and authentic<br />

student life experiences.<br />

21 2005 Gauteng The Department of Higher<br />

Education and Training (DHET)<br />

7 1948 Gauteng,<br />

Free State,<br />

KwaZulu-Natal<br />

and Limpopo<br />

8 1991 Gauteng,<br />

Eastern Cape,<br />

KwaZulu-Natal<br />

and Western<br />

Cape<br />

British Accreditation Council<br />

(BAC)<br />

Open University (OU)<br />

Higher Education Quality<br />

Committee (HEQC)<br />

South African Institute of<br />

Chartered Accountants (SAICA)<br />

The Design Education Forum<br />

of Southern Africa (DEFSA)<br />

Autodesk, Inc.<br />

Project Management<br />

South Africa (PMSA)<br />

Microsoft IT Academy<br />

The Marketing Association of<br />

South Africa (MA(SA))<br />

The Digital Marketing Institute<br />

www.varsitycollege.co.za<br />

Vega<br />

produces graduates who are able to design and create<br />

original strategic solutions to brand challenges in<br />

business and society.<br />

The Design School of Southern Africa has<br />

been incorporated into the Vega offerings.<br />

4 1999 Gauteng,<br />

KwaZulu-Natal<br />

and Western<br />

Cape<br />

www.vegaschool.com<br />

The Private Hotel School<br />

is a leading hotel, hospitality and culinary school<br />

based in Stellenbosch and Johannesburg. Their<br />

dynamic team guides students and creates a strong<br />

foundation for a successful career in the hospitality<br />

and tourism industries. The curriculum is taught<br />

through innovative academic methods and provides<br />

practical training and opportunities with respected<br />

industry partners.<br />

www.privatehotelschool.co.za<br />

2 2006 Gauteng,<br />

Western Cape<br />

DHET, The Quality Council<br />

for Trades & Occupations<br />

(QCTO), City & Guilds (UK),<br />

The South African Chefs<br />

Association (SACA), and<br />

American Hospitality<br />

Academy International Hotel<br />

Management Schools (AHA-<br />

IHMS)<br />

Federated Hospitality<br />

Association of Southern Africa<br />

(FEDHASA)<br />

Association of Private Providers<br />

of Education Training<br />

and Development (APPETD)<br />

Stellenbosch Tourism<br />

Serves on the Management<br />

board of EUROCHRIE, the<br />

official federation of Europe<br />

and Africa of the International<br />

Council for Tourism and<br />

Hospitality Educators<br />

10 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


TERTIARY<br />

BRAND<br />

DESCRIPTION<br />

NO OF<br />

CAMPUSES*<br />

EST<br />

LOCATION<br />

ACCREDITATION<br />

AND ENDORSEMENTS<br />

Capsicum Culinary Studio<br />

is South Africa’s largest chef school. The professional<br />

courses offered are internationally accredited and allow<br />

graduates entry into the global marketplace.<br />

Capsicum’s purpose is to support students in<br />

developing the key skills, qualities and attitudes<br />

required for a successful career in the culinary arts<br />

industry.<br />

6 2003 Gauteng,<br />

Eastern Cape,<br />

KwaZulu- Natal<br />

and Western<br />

Cape<br />

Culture, Arts, Tourism and<br />

Sport SETA (CATHSSETA)<br />

Business Hotel Management<br />

School (BHMS) Switzerland<br />

The Quality Council for Trades<br />

and Occupations (QCTO)<br />

Institute of Certified<br />

Bookkeepers (ICB)<br />

The City & Guilds Institute (UK)<br />

Swiss Education Group (SEG)<br />

World Association of Chefs’<br />

Societies (WACS)<br />

www.capsicumcooking.com<br />

SACA<br />

Oxbridge Academy<br />

provides the opportunity for students to study a wide<br />

range of nationally and internationally recognised<br />

courses and qualifications from home. The distance<br />

learning model enables students to work and gain<br />

practical experience while they gain relevant theoretical<br />

knowledge through their studies.<br />

www.oxbridgeacademy.co.za<br />

1 1997 Western Cape DHET, QCTO, UMALUSI, select<br />

courses endorsed by IIE<br />

Institute of Certified<br />

Bookkeepers (ICB)<br />

Education, Training and<br />

Development Practices<br />

Sector Education and Training<br />

Authority (ETDP SETA)<br />

Association of Private Providers<br />

of Education and Training<br />

Development (APPETD)<br />

South African Institute of<br />

Occupational Health and<br />

Safety (Saiosh)<br />

The University of Africa<br />

is a private open distance learning tertiary institution<br />

with an expanding portfolio of faculties and<br />

programmes ranging from diplomas to PhDs. As a<br />

pan-African university, its mission is to respond to the<br />

actual and realistic needs of students who want to<br />

empower themselves, their families and their<br />

communities.<br />

1 2007 Zambia The Zambian Ministry of<br />

Education, Science, Vocational<br />

training and Early Education<br />

www.universityofafrica.net<br />

Please refer to our website www.advtech.co.za for an interactive map of our site locations.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

11


BRAND OVERVIEW<br />

RESOURCING<br />

BRAND<br />

DESCRIPTION<br />

NO OF<br />

SITES<br />

EST LOCATION ASSOCIATIONS<br />

Network Recruitment comprises three specialist areas: Network<br />

engineering, Network finance and Network IT recruitment and has<br />

over 30 years’ experience in offering optimum permanent staffing<br />

solutions to clients and candidates in these industry sectors.<br />

www.networkrecruitment.co.za<br />

Communicate Recruitment is a specialist recruitment company<br />

with more than three decades of experience, connecting great<br />

people in the engineering, finance, IT and supply chain/freight<br />

industries throughout Africa. We partner with our clients and<br />

candidates and introduce them to exceptional people and<br />

opportunities on a permanent, contract or temporary basis.<br />

www.communicate.co.za<br />

Cassel & Company has a track record of service excellence that<br />

spans 29 years and offers premier permanent, temporary and<br />

contract staffing solutions in accounting and finance.<br />

www.cassel.co.za<br />

CA Financial Appointments has earned a reputation as<br />

the preferred recruiter in the accounting field. Striving to deliver<br />

on quality, the brand delivers within client expectations with each<br />

unique placement.<br />

www.ca.co.za<br />

Tech-Pro Personnel is the unrivaled leader in supply<br />

chain management recruitment and is actively involved in the<br />

development of this profession in South Africa. The brand offers<br />

permanent staffing solutions in logistics, planning, procurement<br />

and technology.<br />

3 1987 Gauteng Association of Chartered<br />

Certified Accountants<br />

(ACCA)<br />

5 1982 Gauteng,<br />

KwaZulu-<br />

Natal and<br />

Western Cape<br />

1 1989 Gauteng<br />

1 1997 Western Cape<br />

1 1997 Gauteng<br />

The Federation of African<br />

Professional Staffing<br />

Organisations (APSO)<br />

The Confederation of<br />

Associations in the<br />

Private Employment<br />

Sector (CAPES)<br />

The Chartered Institute<br />

of Management<br />

Accountants (CIMA)<br />

College of Chartered<br />

Accountants<br />

Information Technology<br />

Association (ITA)<br />

South African Institute of<br />

Professional Accountants<br />

(SAIPA)<br />

The Association for<br />

Operations Management<br />

of Southern Africa<br />

(SAPICS)<br />

SmartProcurement<br />

www.tech-pro.co.za<br />

Insource.ICT specialises in permanent and contract information<br />

communication technology (ICT) staffing solutions, placing<br />

candidates at all levels within organisations nationwide.<br />

1 2000 Gauteng<br />

www.insource.co.za<br />

The Working Earth is South Africa’s only recruitment advertising<br />

specialist that links advertising to electronic response handling<br />

using the power of the internet. The brand offers the following<br />

recruitment methodologies: advertising response handling,<br />

electronic recruitment, in-company recruitment and recruitment<br />

advertising.<br />

1 2000 Gauteng<br />

www.theworkingearth.co.za<br />

Africa HR Solutions offers payroll and compliance solutions<br />

across the African continent. Africa HR solutions is based in<br />

Mauritius, with a network that has been expanded through years<br />

of hard work to cover various African countries.<br />

Africa HR solutions offers local and expat outsourcing solutions.<br />

3 2015 Mauritius Professional Employer<br />

Organisation (PEO)<br />

www.africa-hr.com<br />

CA Global (Pty) Ltd is the holding company of CA Mining,<br />

CA Engineering, CA Oil & Gas and CA Finance & Banking.<br />

The team and directors have extensive recruitment knowledge on<br />

the African continent, providing clients with the talent required for<br />

their business success.<br />

2 2007 Western Cape<br />

www.caglobalint.com<br />

Please refer to our website www.advtech.co.za for an interactive map of our site locations.<br />

12 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


<strong>ADvTECH</strong> INDUCTION TOOLKIT | 13


BOARD OF DIRECTORS<br />

CHRISTOPHER BOULLE – 47<br />

Chairman, Independent non-executive director<br />

Chairperson of the Investment and Nominations committees, member of the<br />

Audit, Remuneration and Risk committees<br />

BCom, LLB, LLM<br />

Chris is a commercial, corporate finance, tax and trust attorney. His<br />

experience as a non-executive director of listed companies spans more<br />

than a decade. He currently serves as a director of companies listed<br />

on the JSE and is also trustee of various trusts, including the <strong>ADvTECH</strong><br />

Limited Share Incentive Trust. He was appointed as a director in March<br />

2013. In 2015, he was appointed chairman of the board.<br />

ROY DOUGLAS – 61<br />

Executive director, chief executive officer<br />

Member of the Investment and Risk committees<br />

BSocSci (Economics) (UKZN), MBA (UCT)<br />

Roy brings 25 years of local and international senior management<br />

experience to the group. Holding a bachelor’s degree in economics, and<br />

an MBA, Roy has held senior executive roles in various industries that have<br />

honed his skills in strategy, marketing, business development and general<br />

management. His track record includes leadership positions in Nampak<br />

Limited, Deloitte (Atlanta, USA), House of Fraser Limited (UK) and Unilever<br />

SA. He joined <strong>ADvTECH</strong> in December 2012 as chief operating officer of<br />

the tertiary division and led the successful turnaround of the division. He<br />

joined the board as an executive director and took over the reins as chief<br />

executive officer in November 2015.<br />

JACQUELINE CHIMHANZI – 45 (Doctor)<br />

Independent non-executive director<br />

Member of the Audit, Nominations and Risk committees<br />

BSC Hons, MBA, PhD (Strategic Marketing) (Cardiff)<br />

Jacqueline is the CEO of Africa Leadership Institute.<br />

She is a seasoned strategist with some 15 years’<br />

experience as both an academic and a practitioner.<br />

She is also a keen Africa-watcher and was recognised<br />

by Forbes Africa magazine as one of the 20 Youngest<br />

Power Women in Africa in 2012 – women under<br />

45 shaping the narrative of Africa’s rising. She is a<br />

fellow of the Pan African Archbishop Tutu Leadership<br />

Programme run by the African Leadership Institute<br />

(AFLI) at Oxford University and a member of the<br />

Institute of Directors in Southern Africa (IoDSA). She<br />

previously led strategy consulting teams and was also<br />

Lead: Africa Desk at Deloittes and senior strategist at<br />

the IDC. Jacqueline lectured at the University of Wales<br />

(UK) and joined the board in January 2017.<br />

BRENDA GOURLEY – 75 (Professor)<br />

Independent non-executive director<br />

Chair of the Risk Committee, deputy chair of the<br />

Transformation, Social and Ethics Committee,<br />

member of the Audit, Investment, and Nominations<br />

committees<br />

CTA (Wits), MBL (UNISA), FCGI, FRSA<br />

Brenda is an accountant by profession and has a long<br />

career in business and academia. She was previously<br />

vice chancellor of the University of KwaZulu-Natal<br />

and vice chancellor and chief executive officer of The<br />

Open University (UK). Over the years, she has held<br />

a range of positions on various boards and trusts<br />

in different parts of the world, in both the public<br />

and private sectors. She has received recognition in<br />

the form of prizes, fellowships and awards as well<br />

as honorary degrees from 14 universities on four<br />

continents. Most recently, she received the 2014<br />

UNISA Chancellor’s Calabash Award as an Outstanding<br />

Educator in recognition of her contribution to higher<br />

education, especially in open and distance learning.<br />

Professor Gourley joined the board in 2008.<br />

JANE HOFMEYR – 69 (Doctor)<br />

Independent non-executive director<br />

Member of the Nominations, Risk and Transformation,<br />

Social and Ethics committees<br />

PhD (Education, Teaching, Public Policy) (WITS)<br />

Jane holds a PhD in education policy studies<br />

and is currently an independent education and<br />

development consultant. She has 30 years of<br />

experience and research in public and private<br />

education. She launched and managed the Education<br />

Policy Unit of the National Business Initiative,<br />

followed by 15 years heading the Independent<br />

Schools Association of Southern Africa (ISASA),<br />

where she played a pivotal role in the development<br />

of the association. She marketed ISASA vigorously<br />

and established its brand while increasing ISASA’s<br />

human and physical resources. This reinforced ISASA’s<br />

attractiveness to schools as a service provider, and<br />

established its reputation as an association of first<br />

choice. Jane joined the board in January 2017.<br />

For detailed profiles of the board, visit www.advtech.co.za<br />

14 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


JONATHAN JANSEN – 62 (Professor)<br />

Independent non-executive director<br />

Chair of the Transformation, Social and Ethics Committee<br />

and member of the Nominations Committee<br />

PhD (Stanford), MSc (Cornell), BEd, HEd (UNISA),<br />

BSc (UWC)<br />

Jonathan is Distinguished Professor of Education<br />

at the University of Stellenbosch, South Africa.<br />

In 2016/17 he was a Fellow at the Center for<br />

Advanced Study in the Behavioral Sciences at<br />

Stanford University. He is currently President of the<br />

South African Institute of Race Relations and President<br />

of the South African Academy of Science.<br />

He started his career as a biology teacher in the Cape<br />

after receiving his science degree from the University<br />

of the Western Cape. He obtained a MS degree from<br />

Cornell University and a PhD from Stanford. He holds<br />

honorary degrees from the University of Edinburgh,<br />

the University of Vermont and Cleveland State<br />

University.<br />

In 2013, he was awarded the Education Africa Lifetime<br />

Achiever Award in New York, the Spendlove Prize from<br />

the University of California for his contributions to<br />

tolerance, democracy and human rights, and he also<br />

won the largest book award from the British Academy<br />

for the Social Sciences and Humanities for his book,<br />

Knowledge in the Blood (published by Stanford<br />

University Press).<br />

His recent books include Leading for Change: Race,<br />

intimacy and leadership on divided university<br />

campuses (Routledge, 2016), As by fire: the end of the<br />

South African university (Tafelberg, 2017), Interracial<br />

intimacies on campuses (Bookstorm, 2017) and Song<br />

for Sarah (Bookstorm, 2017). His 2018 books include<br />

South African Schooling: The Enigma of Inequality<br />

(with Nic Spaull, published by Springer), The Politics<br />

of Curriculum (Wits University Press) and Who gets in<br />

and why? The politics of admissions in South Africa’s<br />

elite schools (UCT Press). Jonathan joined the board<br />

in 2004.<br />

KEITH WARBURTON – 60<br />

Independent non-executive director<br />

Chair of the Audit Committee, member of the<br />

Investment, Nominations, Risk and Remuneration<br />

committees<br />

BCom, CTA, CA(SA)<br />

Keith is a CA who has obtained some 30 years’<br />

experience in commerce and management since<br />

qualifying as a chartered accountant at<br />

Arthur Andersen. His broad experience includes the<br />

banking, steel and manufacturing industries. Since<br />

1990, he has been in the retail industry, with his latest<br />

term being as chief operating officer of Clicks Group<br />

Ltd. Keith has been involved in a number of large<br />

enterprises, with experience in a number of JSE-listed<br />

entities. He joined the board in July 2015.<br />

STAFFORD MASIE – 44<br />

Independent non-executive director<br />

Member of the Nominations and Risk committees<br />

Stafford commenced his education in South Africa<br />

before undertaking studies in computer science at<br />

Tel Aviv University, Israel. He has been involved in the<br />

IT industry for nearly 20 years, and was associated<br />

with pre-eminent IT companies such as Dimension<br />

Data, Novell and Google. His passion for technology<br />

led to him holding senior executive positions at<br />

Novell USA and subsequently at Novell South Africa,<br />

and being responsible for establishing Google’s<br />

presence in South Africa. After leaving Google in<br />

2009, he established his own business and is now<br />

an entrepreneur with a particular interest in early<br />

stage start-up businesses in the IT industry. He is<br />

active as a business school lecturer, participant in<br />

several radio broadcasts and speaker on the influence<br />

of technology on modern day life, society and<br />

education. Stafford joined the board in January 2014.<br />

JENS ZIMMERMANN – 57<br />

Independent non-executive director<br />

BA (Business), MBA (Harvard)<br />

Jens is chairman of the board of London-listed High<br />

Growth Capital, which invests in new technologies.<br />

He has more than two decades of private equity<br />

experience, along with a track record of building<br />

successful businesses internationally. This includes<br />

a period as partner and managing director at New<br />

Silk Route Growth Capital, a USD1.3 billion fund with<br />

investments across the Middle East and Asia.<br />

After working for Booz, <strong>All</strong>en & Hamilton’s acquisition<br />

services team in the early nineties he joined a pioneer<br />

buyout group in Germany, before co-founding HGU<br />

Hamburg Private Equity AG in 1998. Since 2004, Jens<br />

has worked in Private Equity in South Asia and the<br />

Middle East. He has led more than 40 Private Equity<br />

investments, served on over 20 boards and founded<br />

several companies in the US, Europe and Asia. With a<br />

passion for education he has invested in and served<br />

on the boards of several globally leading education<br />

groups, specifically in the K-12 and tertiary sectors.<br />

Jens joined the board in April 2018.<br />

DIDIER OESCH – 53<br />

Executive director, group financial director<br />

Member of the Investment and Risk committees<br />

BCompt (Hons), CA(SA)<br />

Didier qualified as a chartered accountant in 1991<br />

after completing his articles at Betty & Dickson. He<br />

gained considerable experience with the Nampak<br />

group in various financial positions, culminating in<br />

a four-year term in Europe as financial director of<br />

Nampak Plastics Europe. Didier joined <strong>ADvTECH</strong><br />

as group financial manager. He was appointed<br />

a member of Exco and group financial director<br />

in 2005.<br />

SHIRLEY ZINN – 57 (Professor)<br />

Independent non-executive director<br />

Chair of the Remuneration Committee, member<br />

of the Investment, Nominations and Transformation,<br />

Social and Ethics committees<br />

BA, HDipEd (UWC), BEd (Hons) (Unisa), MEd (UWC),<br />

EdM and EdD (Harvard)<br />

Shirley is the former group head of Human Resources<br />

at Woolworths Holdings Limited. Prior to this, she<br />

headed up Human Resources of Standard Bank<br />

South Africa and was deputy global head of Human<br />

Resources for the Standard Bank Group.<br />

Currently, she is an Independent non-executive<br />

director on the boards of JSE-listed Sanlam Limited<br />

and Sanlam Life Insurance Limited, MTN-SA, Shoprite<br />

Holdings, Afrocentric and was recently appointed to<br />

the boards of LRMG Performance Architects, Cricket<br />

South Africa and NPI.<br />

Shirley has held several leadership roles in HR<br />

management within the public (SARS) and private<br />

sectors (more specifically, the banking industry).<br />

Through Shirley Zinn Consulting, she consults<br />

to various large organisations in HR strategy,<br />

transformation, leadership and education. She is<br />

a director and trustee of a number of companies<br />

and trusts, including the Boston Consulting Group,<br />

Nedbank Eyethu Community Trust, Tuesday<br />

Consulting and former chair of the Starfish Greatheart<br />

Foundation. She is also an extraordinary professor<br />

at the University of Pretoria and more recently was<br />

appointed adjunct professor at the University of Cape<br />

Town where she also serves on the Council of the<br />

university.<br />

She is the past president of the Institute for People<br />

Management South Africa and registered as Master<br />

HR Professional with the South Africa Board for People<br />

Practice.<br />

In 2015, Shirley published an inspirational book about<br />

her own personal and professional life. She joined the<br />

board in October 2012.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

15


EXECUTIVE COMMITTEE<br />

MIKE AITKEN<br />

Chief executive officer, Schools division<br />

Previously chief financial officer of the schools<br />

division, Mike joined <strong>ADvTECH</strong> in March 2016 and was<br />

promoted to divisional CEO in May 2017. With a strong<br />

financial background, he has held roles as division<br />

financial director at Nampak as well as various other<br />

senior financial, trustee and management committee<br />

roles. His strengths lie in strategy formulation and<br />

implementation with a broad range of experience in<br />

finance and general management, including dynamic<br />

change leadership. Mike holds a BCom (Rhodes<br />

University), CTA and BCompt Honours (UNISA) and<br />

attained a CA(SA) from the South African Institute of<br />

Chartered Accountants.<br />

FELICITY COUGHLAN (Doctor)<br />

Group academic director<br />

Felicity was appointed director of The Independent<br />

Institute of Education (IIE) in 2005 and promoted<br />

to <strong>ADvTECH</strong>’s group academic director in 2016.<br />

Preceding <strong>ADvTECH</strong>, Felicity joined Rhodes University<br />

in 1991 as head of department and then associate<br />

dean in 2001. She was appointed deputy registrar<br />

at Wits University in 2001 and director of strategic<br />

planning in 2003. Felicity obtained an honours degree<br />

in social work and psychology (Rhodes University),<br />

a master’s in sociology (University of London) and<br />

a doctorate in social work (UNISA).<br />

SIZA MAJOLA (Doctor)<br />

Group HR executive<br />

Siza Majola joined <strong>ADvTECH</strong> as group HR executive<br />

on 1 August 2017. Siza’s executive experience spans<br />

various sectors, including mining and investments.<br />

She previously held the role of group communications<br />

and corporate affairs executive within the group<br />

before joining Royal Bafokeng Holdings as group<br />

stakeholder executive. Her key strengths lie in change<br />

management, working with people, implementing<br />

new systems, as well as strategy formulation. She<br />

holds an MBA (Sheffield Business School, UK), a<br />

BSc Hons (Stellenbosch University), a BSc in geology<br />

and GIS (Fort Hare) and a certificate in building<br />

on talent (International Institute of Management<br />

Development, Switzerland). She recently completed<br />

her PhD with the University of KwaZulu-Natal.<br />

JACO LOTZ<br />

International business development executive<br />

Jaco joined <strong>ADvTECH</strong> as chief financial officer of the<br />

schools division in 2007. In 2010, he was appointed<br />

MD of CrawfordSchools TM , and in 2015 also of Abbotts<br />

College. In 2016, he was appointed international<br />

business development executive for the group.<br />

Before joining <strong>ADvTECH</strong>, Jaco held the position of<br />

group financial manager at Magna FS from 2003 to<br />

2007. He attained a CA(SA), BCompt Honours & CTA<br />

(UNISA), BCom Accounting, BA Honours in Psychology,<br />

and a BA in Theology (University of Pretoria).<br />

16 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


LENN HONEY<br />

Chief executive officer, Resourcing division<br />

Lenn’s first encounter with <strong>ADvTECH</strong> was during<br />

the sale of Rosebank College in 1996. After selling<br />

Rosebank College to <strong>ADvTECH</strong>, he managed several<br />

tertiary businesses within the group. Lenn was<br />

appointed head of the resourcing division in 2003,<br />

then in 2012 he was promoted to CEO of the division.<br />

Lenn began his career in the motor vehicle industry,<br />

later moving to Hunt Lascaris and then Western<br />

Platinum Mine as a productivity improvement<br />

management consultant, prior to buying Rosebank<br />

College. He holds a BCom Honours in Business<br />

Administration (Rhodes University) and an MBA in<br />

Marketing (University of Hull).<br />

VONGANI MBHOKOTA<br />

Properties executive<br />

Vongani Mbhokota joined the group in November 2016<br />

as the properties executive. He has extensive experience<br />

with acquisitions, property development and the<br />

ongoing management of both owned and leased<br />

properties in the commercial, retail and hotel property<br />

sectors. Vongani has held senior roles within Atterbury<br />

Property Development, Liberty Properties, Investec<br />

and Group 5 Building. Vongani holds a degree in<br />

quantity surveying and an MBA in Project Finance<br />

(UNISA). He has professional registration in quantity<br />

surveying and professional construction project<br />

management (PrCPM).<br />

STEVEN VAN ZYL<br />

Chief information officer<br />

Steven was appointed CIO of the group in 2006.<br />

Before joining <strong>ADvTECH</strong>, he held the position of group<br />

IT executive at Murray & Roberts. He has worked in<br />

various industries across Africa, gaining extensive<br />

experience in his field. In his various roles, Steven<br />

has ensured that business was able to leverage off<br />

technology investments and trends, thereby assisting<br />

companies to conduct business through technology<br />

in different ways to enhance operations and raise<br />

business performance. He attained a BCom in Finance<br />

and Administration in 1995 at the University of Natal.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

17


WHY IS <strong>ADvTECH</strong> LISTED<br />

ON THE STOCK EXCHANGE?<br />

When <strong>ADvTECH</strong>’s founder, Brian Buckham, started a small IT training business in Anderson Street in<br />

the Joburg CBD, he couldn’t have imagined just how successful the <strong>ADvTECH</strong> Group would become.<br />

In case you’re still in the dark about how <strong>ADvTECH</strong> came to be, here’s a short recap:<br />

1978<br />

Brian Buckham starts an IT training<br />

business in Anderson Street,<br />

Johannesburg<br />

1987<br />

Advanced Technical Systems Limited<br />

lists on the Johannesburg Stock<br />

Exchange (JSE) with a share price<br />

of 55 cents.<br />

1990<br />

The end of apartheid is declared,<br />

Nelson Mandela is released from prison<br />

and a new political dawn breaks in<br />

South Africa. Brian Buckham realises<br />

that education would be the key to<br />

South Africa’s success.<br />

The benefits of listing<br />

on the stock exchange<br />

Listing a company means that instead<br />

of one or more people holding all the<br />

company’s shares, the shares are made<br />

available on a stock exchange where they<br />

are traded not only as a way to raise funds,<br />

but to make ordinary people a part<br />

of the success of our business.<br />

There are quite a few steps to follow before<br />

you can list on a stock exchange, read more<br />

about them. In 1987 Brian and his<br />

management team would have needed<br />

to follow the applicable steps to get the<br />

company listed.<br />

Some of the benefits of listing include:<br />

Companies can trade their shares securely<br />

and efficiently through a fully automated<br />

trading system.<br />

Raising funds through selling shares<br />

is better than entering into a debt<br />

agreement with a bank. In the event that<br />

companies need to make use of debt<br />

facilities from a bank, they have the added<br />

benefit of banks being more inclined to<br />

lend them money. This is because the<br />

banks know that the listed company is<br />

now likely to be fiscally responsible as it is<br />

expected to comply with listing and other<br />

regulatory requirements. The company<br />

therefore has both options available in<br />

terms of raising capital to either pay off<br />

existing debt or to fund expansion plans.<br />

A listing attracts local analyst coverage<br />

and media interest, which helps boost<br />

the company’s reputation and profile.<br />

A listing facilitates broad-based economic<br />

empowerment deals.<br />

1995 & 1996<br />

<strong>ADvTECH</strong> makes its first acquisition<br />

in the education sector, including<br />

Rosebank College and Varsity College<br />

in 1996.<br />

1998–2015<br />

<strong>ADvTECH</strong> grows exponentially during<br />

this period, to 124 education, training<br />

and recruitment sites across South<br />

Africa and the African continent.<br />

From baby steps to giant leaps<br />

The <strong>ADvTECH</strong> story is a great example of a small business<br />

successfully making the transition from a privately held<br />

company to a publically listed one. Taking this step allows a<br />

company to raise funds through selling shares to the broader<br />

public and specialist investment groups. <strong>ADvTECH</strong>’s listing on<br />

the JSE in 1987 signaled the first step towards growing the<br />

business to what it is today. It enabled Brian to raise the kind<br />

of capital needed to acquire the schools, universities and<br />

resourcing businesses that the group now owns.<br />

How working for a listed company<br />

benefits you<br />

Listing not only holds advantages for the company, but also for its<br />

people. Here are a couple of ways that you benefit from <strong>ADvTECH</strong><br />

being a listed company:<br />

The company’s brand value increased after its listing, making<br />

<strong>ADvTECH</strong> an attractive employer to talented people. You are one<br />

of those people, and you benefit from working with and learning<br />

from some of South Africa’s best and brightest individuals. Not to<br />

mention that working at <strong>ADvTECH</strong> looks really good on your CV!<br />

<strong>ADvTECH</strong> has better access to services and facilities offered by<br />

banks and other service providers, which means that you can be<br />

assured of timely salary payments and access to additional perks<br />

and benefits not ordinarily available at smaller businesses.<br />

As part of the JSE’s listing requirements, the company needs to<br />

publish an integrated annual report every year. This report gives<br />

shareholders and other stakeholders (like you, the employee)<br />

valuable insight into how the company works and how it has<br />

managed its financial and other resources during the applicable<br />

reporting year. You have the benefit of knowing exactly which<br />

challenges <strong>ADvTECH</strong> faces and how they are dealt with, and also<br />

see the important role you and your division plays in making<br />

the company a success. You can read the Integrated Annual<br />

Report here.<br />

We hope you’ve enjoyed this bit of insight into the benefits<br />

of listing, but feel free to look at our FAQs if you’d like to<br />

know more.<br />

18 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


CORPORATE GOVERNANCE<br />

What does it mean and<br />

why does it matter?<br />

Corporate governance is a term describing the system used to direct and control a<br />

company. At <strong>ADvTECH</strong> our board of directors oversees the management and<br />

operational structure that controls the group’s overall direction.<br />

The King Code of Corporate Governance<br />

Corporate governance is a dynamic field, with constantly evolving requirements based on the<br />

best practice principles controlling the sector the company operates in. Former High Court<br />

judge Mervyn King SC is widely regarded as an expert in the field of corporate governance. King<br />

published a report called the King Code of Corporate Governance in 2017, called King IV. The<br />

report contains 75 reporting principles that guide organisations toward responsible, transparent<br />

reporting that aligns with local and international standards. We have always supported the<br />

values contained in the King Report and we constantly aim for greater compliance to the Code<br />

of Corporate Practices section of the report.<br />

Why corporate<br />

governance matters<br />

While the Board and group<br />

management team are ultimately<br />

held accountable for the group’s<br />

ethical corporate governance, every<br />

one of us plays an important role<br />

in making our business one that is<br />

operated with integrity. When we are<br />

ill-informed about regulatory issues<br />

that could negatively affect our<br />

particular business unit, it places the<br />

entire group at risk for reputational<br />

or even financial damage. It’s worth<br />

understanding which laws and<br />

regulations govern your particular<br />

area of work and understanding<br />

exactly what you can do to ensure<br />

that we act with complete integrity<br />

and transparency in everything<br />

we do.<br />

REMUNERATION COMMITTEE<br />

This committee determines and<br />

approves how much employees<br />

are paid. The group CEO and group<br />

HR executive attend these meetings<br />

by invitation, but don’t have any say<br />

regarding decisions about their<br />

own remuneration.<br />

AUDIT COMMITTEE<br />

The committee is responsible for<br />

appointing the group’s auditors,<br />

agreeing the fees that must be paid<br />

to them and settling on the terms of<br />

their engagement. They also provide<br />

recommendations to the board about<br />

a number of operational issues. A full<br />

list of these is available.<br />

RISK COMMITTEE<br />

Every business faces several actual<br />

and potential risks in the day-to-day<br />

execution of their tasks. While the Risk<br />

Committee has assumed responsibility<br />

for monitoring and overseeing the<br />

management of risk within the group,<br />

the board, Exco and the internal audit<br />

department continue to review and<br />

assess the integrity and the quality of<br />

our risk control systems and ensure that<br />

risk policies and strategies are effectively<br />

managed.<br />

MORE ABOUT<br />

THE BOARD<br />

The <strong>ADvTECH</strong> Board consists of two<br />

executive and eight non-executive<br />

directors. The board encourages greater<br />

integration of corporate governance<br />

principles across all areas of operation<br />

to help the group to run its business in<br />

an efficient, ethical and sustainable way.<br />

This in turn creates value and sustainable<br />

returns, which means that more<br />

investments will be made into the<br />

private education sector.<br />

The directors have a wide range of<br />

experience in strategic, financial, legal,<br />

information technology and educational<br />

activities. This means that there is enough<br />

intellectual capital to guide the business<br />

towards long-term success. You can<br />

find the directors’ details and a short<br />

description of their CVs on p 14 –17.<br />

The board has six committees,<br />

established as part of regulatory and<br />

business requirements. Members of<br />

the board are appointed to committees<br />

based on their areas of expertise<br />

and experience.<br />

INVESTMENT COMMITTEE<br />

The Investment Committee reviews<br />

and manages the funding and other<br />

financial aspects that constitute part<br />

of the investment strategy, such<br />

as acquisitions. Its members provide<br />

recommendations on where and<br />

what to spend money on; in essence,<br />

what would be worthwhile long term<br />

for the group’s sustainability<br />

and growth.<br />

TRANSFORMATION, SOCIAL AND<br />

ETHICS COMMITTEE (TSEC)<br />

TSEC monitors and oversees the<br />

group’s progress on aspects relating<br />

to transformation at every level.<br />

It considers social and ethical<br />

aspects, and, where appropriate,<br />

provides management with guidance<br />

in this regard.<br />

The divisional CEOs must attend the<br />

majority of TSEC meetings held during<br />

the year. This ensures that social and<br />

ethical matters, as well as matters<br />

pertaining to transformation, remain<br />

high on management’s agenda.<br />

NOMINATIONS COMMITTEE<br />

The committee meets when<br />

necessary, to nominate, evaluate<br />

and recommend possible new<br />

appointments to the board.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

19


MAKING <strong>ADvTECH</strong> A<br />

GREAT PLACE TO WORK<br />

EMPLOYEES<br />

Our 7 549 (2017: 6 743) employees are<br />

the backbone of our operations and core to<br />

our long-term sustainability.<br />

Owing to the nature of our business, we also employ many<br />

independent contractors such as lecturers and sports coaches.<br />

Our people are our greatest asset; they are key to the success of our<br />

business and add value to the lives of thousands of students,<br />

parents, job candidates and clients. We take pride in our highly<br />

skilled workforce.<br />

Our development programmes, which fall under our ADvTALENT<br />

initiatives, are continually reviewed and refined, ensuring that our<br />

people are given the means to provide quality service at all times.<br />

We continually identify and develop key employees and high<br />

potential individuals within the <strong>ADvTECH</strong> group. Our ability to<br />

attract and retain skills is influenced by our structured approach to<br />

talent management. Identified employees participate in our<br />

structured management and leadership development programmes<br />

and we actively encourage further academic study. <strong>All</strong> these<br />

interventions, in turn, support the business and its performance.<br />

SKILLS DEVELOPMENT<br />

Attract<br />

+<br />

Provide necessary<br />

development<br />

Retain<br />

=<br />

Create a high<br />

performance culture<br />

Best<br />

employees<br />

Leadership development<br />

At <strong>ADvTECH</strong> we believe in developing our leaders so that they are<br />

equipped with the necessary skills and knowledge to perform<br />

at their peak. We focus on building their confidence to ensure that<br />

they can lead and develop high-performing teams.<br />

We have created purposeful learning solutions that are linked to our<br />

business strategic goals and to the personal development plans of<br />

our leaders.<br />

Management toolkit programme<br />

The management toolkit programme is designed specifically for<br />

onboarding our managers and aims to improve their time<br />

management and competence in their new role. We want to ensure<br />

that our new leaders are equipped with the skills to be personally<br />

effective and can manage talent, as well as engage their people to get<br />

things done at the highest level. We ensure that they will become<br />

strategic thinkers who can execute in line with the business imperatives<br />

which seek to keep the customer at the core of what we do.<br />

Management Development Programme<br />

(MDP)<br />

The MDP stretches the abilities of talented leaders. We aim to close<br />

the gap between the talent we have and the talent we want to<br />

develop to implement our strategic goals in a systematic way. The<br />

MDP workshops are fundamental building blocks to expanding the<br />

commercial and strategic mindset of our leaders.<br />

The programme includes a work-based project that is linked to the<br />

MDP candidate’s performance goals. Candidates will have an<br />

opportunity to showcase their talent to our executives as part of<br />

their assessment process through the programme.<br />

Leadership development masterclasses<br />

Our leadership development masterclasses focus on growing our<br />

leadership competencies throughout our business. Our best-ofbreed<br />

blended solutions are relevant to the challenges our leaders<br />

face as our business grows and evolves. We give them skills that<br />

keep them agile in a dynamic environment.<br />

Principal Development Programme (PDP)<br />

The PDP launched in 2018 is our flagship programme for leaders in<br />

the teaching fraternity. It is aimed at both principals and deputy<br />

principals. The role of our principal is not only to ensure that a school<br />

or campus runs smoothly, but he/she must be able to execute on the<br />

commercial requirements of sustaining a school operation.<br />

Our programme ensures that our principals are able to identify and<br />

understand the financial levers that drive <strong>ADvTECH</strong>’s business to<br />

maximise revenue and return on investment. We also develop our<br />

principals’ ability to engage, inspire and lead a vast array of<br />

stakeholders including their own teams.<br />

Mentorship programme<br />

Our structured Mentorship programme supports our entire<br />

management and leadership development philosophy and helps<br />

ensure that our people are equipped and supported in achieving<br />

their career goals.<br />

Although the minimum requirement for mentor/mentee pairs is that<br />

they meet for at least an hour each month, we are proud of the fact<br />

that our people spend more than the required amount of time<br />

together, working on ways to best support our mentees’ career goals.<br />

20 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


There are 65 mentors who are actively engaged with mentees.<br />

The mentorship expands beyond the formal programme and they<br />

have a knock-on effect as they deal with other staff and students.<br />

Coaching support<br />

Coaching for staff members is presented in the following areas in<br />

support of leadership development:<br />

> > Providing leaders in transition business coaching support as<br />

they migrate to new areas of responsibility and are required to<br />

focus on new behaviour values and time applications<br />

> > Support newly appointed managing directors<br />

> > Syndicate group coaching support to delegates participating<br />

in the MDP<br />

> > Syndicate group coaching support to delegates participating in<br />

the PDP<br />

AWARD CATEGORY 2018<br />

5 year<br />

service<br />

222<br />

20 year<br />

service<br />

32<br />

10 year<br />

service<br />

149<br />

30 year<br />

service<br />

2<br />

15 year<br />

service<br />

56<br />

In line with our stated goal of being a great company to work<br />

for, our group campuses have employee-centred facilities with<br />

a strong focus on building a competitive employee value<br />

proposition to ensure that we attract and retain the best<br />

people. Our people have access to some of the following<br />

facilities and benefits:<br />

> > Risk cover (death and disability)<br />

> > Retirement provision<br />

> > Optional medical aid membership<br />

> > School fee reduction bursaries to staff dependants<br />

> > Study assistance at our internal brands<br />

> > Accredited learning opportunities<br />

> > On-site recreation facilities at most sites<br />

> > Counselling facilities<br />

> > Outsourced Employee Assistance Programme<br />

> > Various health and welfare events<br />

> > Employee recognition awards<br />

e.g. long-service<br />

> > Onsite canteens<br />

> > Other benefits<br />

The key to consistent high quality service delivery lies in<br />

attracting and retaining well-qualified, experienced and<br />

enthusiastic employees.<br />

Long-service awards are presented on completion of five years’<br />

service and every five years thereafter to acknowledge the<br />

important contribution of longer serving employees.<br />

Repeated on p22<br />

TOTAL<br />

461<br />

In actively encouraging further skills development to support the<br />

business as it grows, we also support employees by offering<br />

bursaries. Employees have the opportunity to obtain bursaries for<br />

themselves as well as family members.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

21


MAKING <strong>ADvTECH</strong> A GREAT PLACE TO WORK CONTINUED<br />

“Imagine a team of strong rowers, each rowing in a<br />

different direction. The boat won’t move very fast or<br />

very far. Or, imagine a line of talented archers, each<br />

pointing his or her arrow at a different target: even<br />

with the best of aim, no single target will end up<br />

with more than a few arrows. Now, picture the<br />

rowers pulling in unison, with oars dipping in the<br />

water at precisely the same moment. The boat<br />

shoots down the river. Or, picture the archers lined<br />

up, aimed at the same target. Even if a few miss the<br />

shot, the target is full of bulls-eyes.” – Group HR.<br />

That is the power of performance management: it assures we are<br />

pulling together and is designed to help every employee to deliver<br />

his or her best, so that <strong>ADvTECH</strong> achieves its best.<br />

Performance management helps us to align efforts to meet the<br />

most important targets, and it starts with goal setting – making sure<br />

our individual efforts are aimed at the right things (our objectives) at<br />

the right time (focused on company priorities). Delivering a great<br />

performance is an individual achievement, but performance<br />

management is a ‘team sport’.<br />

THE PERFORMANCE MANAGEMENT PROCESS<br />

THE POWER OF<br />

PERFORMANCE MANAGEMENT<br />

STEP 1<br />

SETTING OBJECTIVES<br />

Develop mutually agreed upon<br />

objectives/KPAs<br />

STEP 2<br />

MID YEAR REVIEW<br />

Review progress against<br />

objectives/KPAs<br />

STEP 3<br />

YEAR END REVIEW<br />

Review Annual Performance<br />

against objectives/KPAs<br />

Just like <strong>ADvTECH</strong> as a business has a growth strategy, each one of<br />

us has individual growth strategies. This is a reflection of our high<br />

performance culture where everyone has the opportunity to work<br />

on their personal development, which eventually contributes to the<br />

overall group strategy.<br />

Goals must be SMART:<br />

Specific<br />

Measurable<br />

Agreed Upon<br />

Realistic<br />

Time Bound<br />

JOB GRADING<br />

Although there are several job grading systems, <strong>ADvTECH</strong> uses the<br />

Paterson Broadband grading system (e.g. CL, CU, DL etc.).<br />

We grade the job, not the person and this is used for benchmarking<br />

purposes.<br />

For more information on job grading please contact HR or visit<br />

www.patersongrading.co.za<br />

REMUNERATION<br />

<strong>ADvTECH</strong> pays on a total cost to company basis. This means that all<br />

contributions to the provident fund, medical aid, death and<br />

disability benefits, and structured allowances such as car allowance<br />

are included in your package.<br />

This does not include the company’s contributions to statutory<br />

payments such as UIF and schools development levy (SDL).<br />

Though we don’t provide a 13th cheque, you may make provisions<br />

to receive one by electing to have your salary divided by 13 in order<br />

to have a “13th cheque” in December. You also have the option to<br />

pay the tax on this amount monthly so that you are free to spend as<br />

you see fit for December.<br />

We aim to pay all salaries on or around the 25th of each month but<br />

the December payments are at the sole discretion of the company.<br />

Salaries are reviewed on an annual basis, based on merit.<br />

MEDICAL AID<br />

<strong>ADvTECH</strong> contracts with Discovery Health Medical Scheme but you<br />

are not obligated to have a medical plan with Discovery, let alone<br />

have medical aid at all (but you need to be sure that you are able to<br />

meet your medical expenses).<br />

You are welcome to have a plan in your own capacity, whether from<br />

Discovery or a different healthcare provider which is not<br />

administered through <strong>ADvTECH</strong>.<br />

We know how busy worklife can be – so, to assist you, we have NMG<br />

who are the “middle me n” who will help you with medical aid<br />

queries, claims, etc.<br />

NMG serves as an intermediary. They have a direct link to a person at<br />

Discovery who assists with employee’s medical aid matters. You also<br />

have the option to meet their representative face to face, as we have<br />

cycles where an NMG consultant visits our offices. Contact HR<br />

should you wish to make an appointment.<br />

Even if you are on a medical aid plan, hospitals can still demand<br />

more money such as co-payments or those doctors who do not<br />

work on medical aid rates. Therefore, we have a handy benefit<br />

offered to all employees through Stratum which is additional<br />

insurance for potential out-of-pocket expenses incurred for<br />

in-hospital procedures (gap cover).<br />

22 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


PROVIDENT/PENSION FUND<br />

An employee provident or pension fund is a very important<br />

tool for retirement planning. Thankfully, you do not have to worry<br />

about extra admin because <strong>ADvTECH</strong> provides this service<br />

for each employee.<br />

It is compulsory for you to be on either the provident fund or<br />

pension fund, depending on your brand.<br />

Provident<br />

Three contribution options:<br />

6,8%, 9,5% and 12,75%<br />

Pension<br />

Two contribution options: 5%<br />

and 7,5%<br />

This contribution includes death and disability benefits as well.<br />

Remember: you may increase your contribution in July of each year<br />

but you may never decrease the contribution once changed.<br />

STAFF CODE OF CONDUCT<br />

A consistent, positive image of the organisation is to<br />

be communicated at all times.<br />

Loyalty to colleagues and the organisation is<br />

mandatory.<br />

Enthusiastic participation in all aspects of the<br />

organisation is expected.<br />

LONG SERVICE<br />

Attendance is required at all major functions. Staff<br />

meetings and seminars are specifically included.<br />

<strong>ADvTECH</strong> offers you many benefits and there are those extras that<br />

really put a smile on your face and make you feel appreciated which<br />

is what a great employer aims to do.<br />

After working with the group for five full years, you will receive your<br />

first long service award. After that, awards are presented at 5-year<br />

intervals.<br />

Here’s what you get in the year of completed service:<br />

5 Years – R6 000<br />

10 Years – R11 000<br />

15 Years – R16 000 (Employees can choose between a<br />

taxable cash award or a tax free asset<br />

to the value of R5 000)<br />

20 Years – R21 200<br />

25 Years – R32 000 (Employees can choose between a<br />

taxable cash award or a tax free asset<br />

to the value of R5 000)<br />

30 Years – R44 000<br />

35 Years – R54 000 (Employees can choose between a<br />

taxable cash award or a tax free asset<br />

to the value of R5 000)<br />

Appearance and grooming must at all times reflect<br />

the organisation’s high professional standards.<br />

To maintain the privileges of the working<br />

environment, punctuality is essential.<br />

<strong>All</strong> required administrative duties must be completed<br />

timeously and must at all times reflect the<br />

organisation’s high professional standards.<br />

Positive, enthusiastic interaction with colleagues is<br />

vital. Mutual respect for colleagues must be<br />

honoured.<br />

Shouting at, insulting and humiliating colleagues are<br />

not permitted.<br />

Each of our employees are responsible for the good<br />

condition and safekeeping of equipment and fixtures<br />

provided at their workstations.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 23


MAKING <strong>ADvTECH</strong> A GREAT PLACE TO WORK CONTINUED<br />

LEAVE<br />

Our high performance culture consists of dedicated employees in<br />

each business unit who keep the wheels turning and keep <strong>ADvTECH</strong><br />

sustainable as well as successful. We appreciate your hard work and<br />

enthusiasm but you also need to take time out, whether you go on<br />

vacation with your family or if you need to write an exam.<br />

Sick<br />

Leave<br />

Annual<br />

Leave<br />

LEAVE<br />

Family responsibility<br />

Leave<br />

Maternity<br />

Leave<br />

Study<br />

Leave<br />

Annual leave<br />

Not including teachers, when you begin working at <strong>ADvTECH</strong>:<br />

Grades A – C get 18 working days per annum<br />

Grades D+ get 23 working days per annum<br />

After 5 years of service:<br />

Grades A – C changes to 21 working days per annum and 23 days<br />

after 10 years<br />

Grades D+ changes to 26 working days per annum.<br />

Maternity and paternity leave<br />

<strong>All</strong> employees (except casuals and independent contractors)<br />

are entitled to four months maternity leave after one year of service<br />

at full pay.<br />

You may apply for an additional two months, which will be unpaid,<br />

and subject to management approval.<br />

In total, you would need to work back 12 months, on your return.<br />

An additional two days will be granted as paternity leave for those<br />

with more than one year of service (only for birth or adoption).<br />

* Not applicable to <strong>ADvTECH</strong> Resourcing.<br />

Sick leave<br />

For auditing purposes, if you take sick leave, you will need to capture<br />

your sick leave correctly in accordance with the number of days you<br />

were booked off. For example, if the doctor booked you off for three<br />

days, the system needs to balance according to your medical<br />

certificate.<br />

If you are ill:<br />

You need to take all reasonable steps to notify your manager,<br />

(preferably before 10:00 in the morning).<br />

Original medical certificates must be submitted for any sick leave<br />

taken on a Monday or Friday, or the day before and after a public<br />

holiday.<br />

Sick leave of more than two consecutive working days will only<br />

be granted as paid sick leave if you submit an original medical<br />

certificate from your doctor.<br />

Requests for sick leave must be made through the APS User Self<br />

Service process (refer to page 24 and 25).<br />

Should your leave not balance according to the medical<br />

certificate, <strong>ADvTECH</strong> reserves the right to investigate.<br />

Study leave<br />

Employees are entitled to 10 days study leave per annum provided<br />

they are registered for a full qualification, which does not carry over<br />

to the new year.<br />

This is for the day before and the day of the exam, as well as study<br />

blocks – but you would need to discuss this with your manager.<br />

Family responsibility leave<br />

You are entitled to three days family responsibility leave in a<br />

12-month period for:<br />

Birth<br />

Death<br />

Illness of immediate family<br />

FOR MORE INFORMATION ON THE ABOVE AND OUR<br />

POLICIES AND BENEFITS, PLEASE VISIT ADvNET.<br />

STEP 1<br />

STEP 2<br />

www.advnet.co.za<br />

Group Services<br />

STEP 3<br />

Group HR<br />

24 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


A QUICK REFERENCE GUIDE FOR<br />

EMPLOYEES TO THE APS SYSTEM<br />

We know that automating administrative tasks means that we are able to collect, store and find important<br />

information much faster than if we continued to use a paper filing system. Our digital ADvTALENT People Solution<br />

(APS) system helps us to access employee records at the touch of a button. You also have the convenience of<br />

booking your leave online and our intranet has a wealth of information to help you navigate life at <strong>ADvTECH</strong>.<br />

HOW TO GUIDE FOR NEW EMPLOYEE<br />

PASSWORD DISTRIBUTION<br />

Once the Employee is Engaged in<br />

APS, the HR Administrator needs to<br />

do the following:<br />

1<br />

Send the Employee their 5 digit<br />

Person Code (without the Vision Key<br />

underscore), example 28651<br />

5<br />

Once the<br />

employee has<br />

successfully<br />

changed their<br />

password, they<br />

will be able to<br />

navigate through<br />

to APS<br />

2<br />

Advise the employee that their ID<br />

Number will be used as the password<br />

for their 1st login attempt<br />

3<br />

The employee will then be<br />

prompted to change their ID<br />

Number password to another<br />

password – for security reasons:<br />

4<br />

Once the employee clicks on Change, APS will<br />

confirm that the password has successfully been changed.<br />

Click on OK<br />

> > In the Old Password field the employee<br />

needs to type in their ID number<br />

password<br />

> > In the New Password field the employee<br />

needs to select a new password<br />

> > In the Confirm Password field the<br />

employee needs to retype their newly<br />

selected password<br />

Note<br />

If the employee ever needs to change their<br />

password, they can follow the How to change<br />

your APS password for USS How-to-Guide<br />

If the employee forgot their password<br />

they can follow the How to reset your<br />

APS password for USS How-to-Guide<br />

If the employee is still not able to log<br />

in, a call can be logged with<br />

apssupport@advtech.co.za<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 25


A quick reference guide for employees to the APS system<br />

We know that automating administrative tasks means that we are able to collect, store and find important information much faster than if<br />

we continued to use a paper filing system. Our digital ADvTALENT People Solution (APS) system helps us to access employee records at the<br />

touch of a button. You also have the convenience of booking your leave online and our intranet has a wealth of information to help you<br />

navigate life at <strong>ADvTECH</strong>.<br />

SELF SERVICE MANAGER<br />

Help yourself to the APS<br />

system’s nifty Self Service<br />

Manager!<br />

HERE’S HOW:<br />

The User Self<br />

Service icon is<br />

displayed on the<br />

ADvNET home page<br />

1<br />

USER SELF<br />

SERVICE<br />

2<br />

Simply click on<br />

the User Self<br />

Service icon to<br />

enter the system<br />

Isn’t that<br />

a great way to<br />

work smarter?<br />

3<br />

Now you can navigate to your:<br />

Leave details<br />

Payroll details<br />

Personal details<br />

Moved house or changed any<br />

personal details?<br />

UPDATE THE APS SYSTEM QUICKLY<br />

& EFFORTLESSLY:<br />

Login to the APS system<br />

by clicking on the url<br />

link sent via email<br />

Select the User<br />

Self Service icon<br />

“Parlez vous<br />

francais?”<br />

1<br />

USER SELF<br />

SERVICE<br />

2<br />

3<br />

5<br />

Click on the Personnel button<br />

4<br />

Update your new<br />

residential address by<br />

selecting the Residential<br />

Address option and<br />

completing it<br />

It’s just<br />

that<br />

simple!<br />

Click on Save<br />

Or update any of your other<br />

information by either clicking on the<br />

Biographical Info, Postal Address,<br />

Qualifications,<br />

Languages, Family Members or<br />

Employment History forms<br />

6<br />

Tip!<br />

Select Effective Date Under the<br />

Reason option:<br />

Select Master Data Change option<br />

MY NEW PAYSLIP<br />

Ready to receive<br />

your all new payslip?<br />

HERE’S HOW:<br />

1<br />

USER SELF<br />

SERVICE<br />

2 3 4 5<br />

Enter the<br />

APS system by clicking<br />

on ADvNET<br />

Select the User<br />

Self Service<br />

option on the left<br />

Click on the<br />

Payroll button<br />

Click on the<br />

Service button<br />

Click on the<br />

Attachment Icon<br />

at the top right<br />

(the paperclip)<br />

Ta-da!<br />

Easy as<br />

pie!<br />

11 10<br />

9<br />

8 2015 7 Payslip<br />

6 File Manager<br />

2014<br />

2016<br />

From here you<br />

can print the<br />

payslip<br />

Double click<br />

on the relevant<br />

payslip and it<br />

will download<br />

in PDF format<br />

Your payslips<br />

will be displayed<br />

on the right<br />

hand side<br />

Select the<br />

year you are<br />

looking for<br />

Select Payslip<br />

Select File<br />

Manager and<br />

expand the<br />

payroll folder<br />

26 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


TAKING LEAVE<br />

Checking your<br />

leave is easy with the<br />

APS system!<br />

HERE’S HOW:<br />

1<br />

USER SELF<br />

SERVICE<br />

2 3 4<br />

Enter the APS system<br />

via the User Self<br />

Service icon on the<br />

ADvNET home page<br />

Select the User<br />

Self Service<br />

option on<br />

the left<br />

Click on Leave<br />

Balances<br />

Your leave balance<br />

information will<br />

appear on the<br />

Leave Balances<br />

screen<br />

Easy<br />

as<br />

that!<br />

Looking for some R&R?<br />

USE THE APS SYSTEM TO APPLY FOR LEAVE:<br />

1<br />

USER SELF<br />

SERVICE<br />

2 3 4 6<br />

5<br />

Enter the<br />

APS system via the<br />

User Self Service<br />

icon on the ADvNET<br />

home page<br />

Select the User<br />

Self Service<br />

option on<br />

the left<br />

Click on Leave<br />

Request<br />

Click on<br />

Add<br />

Click Save at<br />

the bottom<br />

left<br />

Enter the required<br />

information into the<br />

Leave<br />

Request form<br />

Enjoy<br />

the time<br />

off!<br />

Got a medical certificate you need to upload?<br />

WITH THE APS SYSTEM THIS CAN BE DONE IN A FLASH:<br />

1<br />

USER SELF<br />

SERVICE<br />

2 3 4 5<br />

6<br />

File Manager<br />

Enter the<br />

APS system via<br />

the User Self Service<br />

icon on the ADvNET<br />

home page<br />

Select the User<br />

Self Service<br />

option on<br />

the left<br />

Click on Leave<br />

Request<br />

Enter the required<br />

information into<br />

the Leave<br />

Request form<br />

Click on the<br />

attachment icon<br />

at the top right<br />

(the paperclip)<br />

Select File<br />

Manager<br />

Done<br />

and<br />

dusted<br />

7<br />

Leave Documents<br />

8<br />

Sick Leave<br />

9<br />

10 11<br />

Select Leave<br />

Documents<br />

Select Sick<br />

Leave<br />

Now click the<br />

Browse option<br />

Select the file<br />

you wish to<br />

upload<br />

Click the Upload<br />

option and save<br />

the file with the<br />

correct naming<br />

format<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 27


OUR GROUP<br />

DEPARTMENTS AND<br />

FUNCTIONS<br />

You now know that <strong>ADvTECH</strong> is a “house of<br />

brands”. Even though each brand operates<br />

independently, we have departments based<br />

at Support Office that play an important role<br />

to support you and deal with tasks that need<br />

to be addressed at group level, for example<br />

reporting to the JSE and shareholders.<br />

GROUP PROPERTIES<br />

> > Land acquisitions<br />

> > Land development<br />

> > Town planning<br />

> > Due diligence<br />

> > Facilities management<br />

> > Procurement<br />

> > Property development<br />

> > Property management<br />

> > Expansions and refurbishments<br />

> > Repairs and maintenance<br />

> > Environmental health and safety (EHS)<br />

> > Leases<br />

> > Integrated facilities management<br />

<br />

GROUP INTERNAL<br />

AUDIT<br />

Independent assurance provides over the<br />

following areas:<br />

> > Governance<br />

> > Risk management<br />

> > Management controls over: efficiency/<br />

effectiveness of operations<br />

> > Financial and management reporting<br />

> > Compliance with laws and regulations<br />

GROUP FINANCE<br />

> > Management reporting<br />

> > Financial reporting<br />

> > Banking<br />

> > Cash management<br />

> > Tax<br />

IT<br />

> > Infrastructure for automation<br />

> > Governance for network and operating<br />

systems<br />

> > Providing functionality<br />

> > Installation and maintenance of computer<br />

network systems<br />

> > IT network responsibilities<br />

> > Network contingencies<br />

> > Application development<br />

> > Technical support<br />

> > Telephony<br />

28 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


GROUP CORPORATE<br />

AFFAIRS AND<br />

COMMUNICATION<br />

> > Corporate communication<br />

> > Internal communications<br />

> > ADvNET, intranet<br />

> > Public relations<br />

> > Media relations<br />

> > Crisis communication<br />

> > Corporate social responsibility<br />

> > Market research<br />

> > Corporate identity & style guide<br />

NEW BUSINESS<br />

DEVELOPMENT<br />

> > Improving department performance<br />

> > Assisting with strategic planning<br />

> > Identifying new market segments<br />

> > Countering competitive strategies<br />

> > Mergers and acquisitions<br />

> > Legal<br />

> > Strategic management<br />

> > Proposal management<br />

GROUP HR<br />

> > Talent manager<br />

> > Transformation<br />

> > Total rewards<br />

> > Organisational culture and wellness<br />

> > Talent development<br />

SHARED SERVICES<br />

> > Accounts payable<br />

> > Payroll<br />

> > Debtors<br />

> > Procurement<br />

> > Travel management<br />

> > HR administration<br />

GROUP LEGAL<br />

> > Mergers and acquisitions<br />

> > Contract management<br />

> > Litigation management<br />

> > Legal compliance<br />

> > Statutory compliance<br />

> > Corporate governance<br />

> > Intellectual property management<br />

> > Company secretarial management<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 29


FINDING<br />

INFO<br />

THE <strong>ADvTECH</strong> GROUP WEBSITE<br />

The <strong>ADvTECH</strong> group website<br />

serves as an external<br />

communications platform<br />

between the group and our<br />

shareholders, stakeholders and<br />

the general public.<br />

As a JSE listed organisation, the<br />

information contained on the site<br />

includes details on our brands as<br />

well as investor relations content,<br />

financial results, share price<br />

indicators, annual reports as well<br />

as information on our board of<br />

directors and executive team.<br />

www.advtech.co.za<br />

WHERE TO FIND INFORMATION<br />

How to get information within the group – face-to-face<br />

1<br />

Ask your line manager<br />

Line managers have a wealth of knowledge! Your line manager can help answer many<br />

of the questions you may have. Alternatively, your line manager will be able to direct<br />

your query to the relevant parties within the business.<br />

2<br />

Chat to your MD’s PA<br />

The PA to the MD usually has a very good idea of processes within the<br />

group and has built a relationship with Support Office.<br />

<strong>ADvTECH</strong> Group<br />

E-mail:<br />

info@advtech.co.za<br />

<strong>ADvTECH</strong> Group Head<br />

Office/Schools<br />

Division/IIE<br />

Phone: 011 676 8000<br />

3<br />

Get in touch with Support Office<br />

You also have the option of chatting to us directly at group Support Office. Simply<br />

e-mail us or call through to reception and you’ll be directed to the correct<br />

department.<br />

<strong>ADvTECH</strong> Group<br />

Resourcing<br />

Phone: 011 234 2404<br />

Important information is also distributed throughout the group via e-mail and the intranet (ADvNET).<br />

30 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


Introducing ADvNET<br />

<strong>ADvTECH</strong>’s intranet (ADvNET) is a website that is only available for<br />

<strong>ADvTECH</strong> employees to view. ADvNET is built on the SharePoint platform<br />

and contains important news, information and other resources relevant<br />

for consumption by our employees.<br />

ADvNET helps to keep employees up to speed on various happenings<br />

within the company. It is also an effective way of communicating through<br />

posting articles and company documents.<br />

Consistently communicating a brand is important in all industries,<br />

therefore standardising our approach supports our business.<br />

www.advnet.co.za<br />

Group Services and<br />

Information<br />

Group IT Services and Information –<br />

How-to Guides, call logging, news, policies<br />

Group HR Services –<br />

Forms, policies, medical aid, provident<br />

fund, remuneration strategy,<br />

tax information<br />

Group Finance Services –<br />

Group Finance forms, group Insurance<br />

forms, policies<br />

Discovery Health –<br />

group Discovery medical aid information<br />

and forms<br />

Careers at <strong>ADvTECH</strong> Group –<br />

Current openings and vacancies<br />

within the group<br />

<strong>ADvTECH</strong> Group Health & Safety –<br />

group health & safety information<br />

<strong>ADvTECH</strong> Group Fraud and Ethics –<br />

group ethics information – fraud reporting<br />

CSI Depository –<br />

Access, How-to Guides, templates<br />

INFORMATION THAT CAN<br />

BE FOUND ON ADvNET<br />

Resources<br />

Group<br />

Logos<br />

<strong>ADvTECH</strong><br />

style guide<br />

<strong>ADvTECH</strong><br />

CI manual<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

31


PROFESSIONAL MANAGEMENT<br />

> > IT project service<br />

> > IT risk management<br />

> > IT governance<br />

> > Pulse audits<br />

> > IT solution architecture<br />

> > IT standards<br />

> > IT software licensing<br />

APPLICATION MANAGEMENT<br />

> > Systems administration<br />

> > Application support<br />

> > Database management<br />

> > Quality assurance and testing<br />

> > Website hosting and support<br />

> > Intranet & document management<br />

> > Application security<br />

SERVICE MANAGEMENT<br />

> > nt<br />

COMMUNICATION & COLLABORATION<br />

> > Telephony<br />

> > Skype<br />

> > Email<br />

> > MS Teams<br />

> > MS Planner<br />

DESKTOP SERVICES<br />

> > On Site support<br />

> > Software and hardware install<br />

> > Desktops<br />

> > Remote support<br />

> > IT onboarding & terminations<br />

INFRASTRUCTURE<br />

> > Networking & connectivity<br />

> > Data Centre services<br />

> > Capacity management<br />

> > Event management<br />

> > Security management<br />

> > IT security service<br />

> > Backup services<br />

<strong>ADvTECH</strong> IT SERVICES &<br />

GUIDELINES – AT A GLANCE<br />

GENERAL USE AND OWNERSHIP OF IT<br />

<strong>ADvTECH</strong> provides technology infrastructure, systems and IT<br />

equipment to its employees, contractors or third parties as a<br />

business tool for performing their daily functions.<br />

Information security reminders<br />

> > Apply good judgement in your use of our technology.<br />

infrastructure, systems, data and IT equipment.<br />

> > Be careful when connecting internal or external devices to<br />

<strong>ADvTECH</strong>’s IT system.<br />

Click here to read more on ADvNET<br />

PROTECT IT ASSETS<br />

<strong>ADvTECH</strong> purchases and issues hardware equipment to<br />

employees as an important business tool. It is essential that all<br />

hard drives in laptops have Bitlocker encryption enabled to<br />

safeguard the information.<br />

Information security reminders<br />

> > If you need to leave IT assets in the office, ensure that they<br />

are locked in a safe place.<br />

> > Save onto OneDrive for Business or SharePoint so that your<br />

documents can be synchronised to the Cloud.<br />

> > Ensure that your laptop is transported in the locked boot of<br />

your car and not on the seat when travelling.<br />

> > Use a good quality bag that is designed to carry laptops.<br />

> > <strong>All</strong> portable assets must have a login and password to<br />

safeguard the Information.<br />

Click here to read more on ADvNET<br />

PASSWORD PROTECTION<br />

Passwords are your individual key to the <strong>ADvTECH</strong> information<br />

systems. They must be protected as you would protect your<br />

banking details or your personal information online.<br />

Information security reminders<br />

> > Do not write passwords down making it easier for someone<br />

else to find and use.<br />

> > Do not use trivial passwords that can easily be guessed or<br />

resemble any sort of sequence.<br />

> > Do not share your User login details (including but not<br />

limited to your User name and password) with any third<br />

party.<br />

Click here to read more on ADvNET<br />

32 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


PROTECT ADVTECH’S PRIVATE<br />

AND CONFIDENTIAL INFORMATION<br />

<strong>ADvTECH</strong> regards all customer data (for example, personal),<br />

proprietary data (for example, strategic and expansion plans) and<br />

copyright material (for example, information on new products and<br />

services) as private and confidential information that should not be<br />

distributed to any person or entity outside the Group.<br />

MALICIOUS CODE AND<br />

VIRUS PROTECTION<br />

<strong>All</strong> <strong>ADvTECH</strong> brands and individuals using IT<br />

solutions are vulnerable to attacks from third<br />

parties who write viruses and malicious code<br />

to exploit user naïvete or weaknesses in<br />

operating systems.<br />

Information security reminders<br />

> > Only access data which is either your own, publicly available or<br />

specifically authorised for your access.<br />

> > Store Private and Confidential information on SharePoint, OneDrive<br />

for Business and/or within the <strong>ADvTECH</strong> business systems.<br />

> > You are accountable and responsible for the information in your<br />

possession.<br />

> > Information needs to be retained in accordance with the data<br />

retention guidelines or associated policy.<br />

Click here to read more on ADvNET<br />

Information security reminders<br />

> > Respond immediately to security<br />

software alerts.<br />

> > Do not bypass or disable security software.<br />

> > Report virus warnings or pop-ups that you<br />

see in incoming communications or file<br />

downloads to the IT Department via the<br />

service desk IThelpdesk@advtech.co.za with<br />

the subject header “Malicious or virus”.<br />

Click here to read more on ADvNET<br />

SOFTWARE USE<br />

Your computer is pre-configured with all the<br />

necessary and approved software for the tasks<br />

expected of you. Wherever possible, this configuration<br />

has been standardised within a software and<br />

operating system set that <strong>ADvTECH</strong> IT will support.<br />

Information security reminders<br />

> > Do not download or install unauthorised or<br />

unlicensed software, especially games.<br />

> > Do not download, receive, distribute and/or install<br />

software applications not approved by <strong>ADvTECH</strong>’s<br />

Group IT.<br />

> > Software installed on your computer needs to have<br />

an <strong>ADvTECH</strong> owned license.<br />

Click here to read more on ADvNET<br />

MOBILE COMPUTING<br />

While mobile computing devices like laptops, PDAs and cell<br />

phones allow us to work wherever we find ourselves, they do<br />

present a new risk to company information stored on their hard<br />

drives. We must take special precautions to protect them.<br />

Information security reminders<br />

> > Take extra care when using a mobile computing device in a<br />

public place, meeting room or other unprotected area.<br />

> > Take care when connecting your personal mobile devices to<br />

the <strong>ADvTECH</strong> network as all <strong>ADvTECH</strong> policies apply.<br />

> > When you are in a public space and need to share<br />

confidential data via your mobile device ensure that you do<br />

so in a safe way.<br />

Click here to read more on ADvNET<br />

STORAGE USE<br />

Make use of cloud storage before using an external hard drive or USB disk,<br />

to avoid data loss through the loss of external drives or USB disks.<br />

Information security reminders<br />

> > The network storage resources are for official business materials only.<br />

> > <strong>All</strong> laptop hard drives and external hard drives must be encrypted.<br />

> > Particular care must be taken with these forms of storage to prevent<br />

unauthorised use and information distribution.<br />

> > Removable storage devices and optical drives present many other<br />

problems, such as virus.<br />

Click here to read more on ADvNET<br />

INTERNET & EMAIL USE<br />

<strong>ADvTECH</strong> reserves the right to intercept any<br />

communication and/or record if such<br />

interception is reasonably required and justified.<br />

Information security reminders<br />

> > Do not send out bulk e-mails to multiple<br />

addresses.<br />

> > Do not post or transmit, by any means,<br />

any content which may bring <strong>ADvTECH</strong><br />

into disrepute.<br />

Click here to read more on ADvNET<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 33


34 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


YOUR PASSWORD<br />

Your <strong>ADvTECH</strong> username and password not only<br />

gives access to login into your PC, it opens portals<br />

to nifty applications and systems that can assist you<br />

in your job.<br />

Please note that you need to keep your password<br />

confidential and not share it.<br />

EDU-WIFI<br />

Edu-WiFi has been introduced as a new technology<br />

solution within <strong>ADvTECH</strong>, leveraging off Ariba technology.<br />

It is a single wi-fi access system that is being rolled out<br />

across the <strong>ADvTECH</strong> group. Where it is implemented, it will<br />

seamlessly connect you with your credentials, regardless of<br />

the site you’re visiting.<br />

So how does Edu-WiFi benefit you?<br />

1 There will be no need for a site IT staff<br />

member to continuously reconnect you to the<br />

site WiFi, as your usual credentials can be used at<br />

all sites throughout the group where the system<br />

is implemented<br />

2 Edu-WiFi uses the latest technology standards<br />

to ensure that your Skype for Business call<br />

quality and experience is optimal, allowing you to<br />

conduct online meetings and discussions efficiently<br />

and more weffectively<br />

3 Edu-Guest will allow you to effortlessly grant<br />

your guests and visitors access to the internet<br />

at sites where the system is active. You will be<br />

informed via email when your guests join<br />

the network<br />

For assistance email: ithelpdesk@advtech.co.za<br />

ONEDRIVE FOR<br />

BUSINESS<br />

OneDrive for Business is a platform available to everyone<br />

within the <strong>ADvTECH</strong> group. It allows us to store our<br />

documents and files securely online (in the cloud) and<br />

access them anytime, anywhere.<br />

To name a few:<br />

You get one Terabyte of online storage (that’s a lot) in our<br />

cloud to save all your documents and files. <strong>All</strong> the files you<br />

save onto OneDrive are private, unless you decide to share<br />

them. Your existing files can be synchronised with OneDrive<br />

automatically and the files you save to OneDrive are always<br />

available online, wherever you are, at OneDrive.com<br />

(Office 365) and offline, on your PC.<br />

For more information: https://sway.com/<br />

y6qufZCq0fneEMHN?ref=Link<br />

MimeCast<br />

MimeCast is the mail filter tool that the group uses.<br />

Features include archiving of all emails and blocking<br />

of suspicious mail.<br />

If an email is blocked, you will receive an email that informs<br />

you of this and you can log a call (service request) with the<br />

service desk to release this.<br />

If you suspect that you are not receiving critical emails, you<br />

may need to check Mimecast to ensure that Outlook is not<br />

blocking mail with a larger file size. This can be done using<br />

the following URL: https://login-za.mimecast. com/m/<br />

portal/app/#/mail/inbox<br />

GET SOCIAL AND KEEP UP WITH THE LATEST ON:<br />

Facebook –<br />

<strong>ADvTECH</strong> Group<br />

Linkedin –<br />

<strong>ADvTECH</strong> Group<br />

Twitter@<br />

advtechgroup<br />

Instagram @<br />

advertechgroupsa<br />

Look out for brand specific social pages<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 35


NEW SYSTEMS BEING IMPLEMENTED<br />

STASY<br />

Schools and Tertiary<br />

Academic System<br />

• One system from Kindergarten to Postgrad<br />

• Seamless integration with other systems<br />

• Improves service to the customer<br />

• Easy to operate across geographies and regulatory environments<br />

• Replaces legacy systems<br />

• Enables data-driven decisions<br />

• Shared education management system<br />

• School/university administration software system<br />

• Multi-brand – multi-educational across regulatory requirements<br />

• Change the way we operate<br />

• Customer experience<br />

WHY STASY?<br />

BUSINESS<br />

• Improved reporting and analytics<br />

• Enable informed data-based decisions<br />

• Scalable new technologies<br />

• Safe and secure<br />

• Single platform<br />

• Centralised data<br />

• Support and customer service 24/7<br />

• Cost saving and efficient<br />

B<br />

C<br />

S<br />

STAFF<br />

• Capture student info ONCE<br />

• Sales, marketing and enrolments<br />

• Easy, simplified, flexible<br />

• Communication tool<br />

• Integration/Microsoft Classroom<br />

• Easy, always-on access to student<br />

information<br />

• Learning resource sharing abilities<br />

CUSTOMER/STUDENT/<br />

PARENT<br />

• Online always-on access to:<br />

– Student information<br />

– Communication channels<br />

– Reporting<br />

• Vastly improves the learning experience<br />

STASY TIMELINE<br />

AND ROLLOUT<br />

PHASE 1<br />

(2018)<br />

• Schools division<br />

Tertiary division<br />

and new acquisitions •<br />

PHASE 2<br />

(2019)<br />

PHASE 3<br />

(2020)<br />

• Tertiary division<br />

• The IIE<br />

36 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


SHARED<br />

SERVICES<br />

SHIFTING<br />

GEAR<br />

SIMPLIFY<br />

ADOPT<br />

SERVE<br />

A Shared Services department enables our business to drive operational effectiveness,<br />

customer centricity and cost efficiency. Not only that, but we as employees can<br />

expect reliable, high quality support, ensuring greater focus on core, customer<br />

focused initiatives.<br />

It also allows us to leverage skills and economies of scale and grow the right<br />

professional talent to head the “operational backbone” of <strong>ADvTECH</strong> in a way that<br />

drives business value.<br />

We proactively seek ways to do things better – this is nothing new. It is part of the<br />

reason for our success and part of the joy of working at <strong>ADvTECH</strong>.<br />

<strong>ADvTECH</strong> is<br />

constantly looking for<br />

new and innovative ways<br />

to do business more<br />

effectively and efficiently.<br />

This is crucial if we wish to<br />

realise our 2020<br />

aspirations.<br />

Support<br />

Office<br />

SHARED SERVICES<br />

Ultimately Shared Services is a catalyst to drive change accross the group. We are all<br />

human and change is daunting at times and <strong>ADvTECH</strong> understands this. Therefore,<br />

we look at change as a process:<br />

CHANGE CURVE<br />

Assist moving employees through phases<br />

7 Change<br />

internalised<br />

MOTIVATION/PERFORMANCES<br />

1<br />

Denial<br />

2<br />

Realisation<br />

3<br />

Resistance: anger<br />

5<br />

Searching<br />

6<br />

Understanding<br />

the meaning of<br />

change<br />

4<br />

Letting go<br />

TIME<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 37


AN ENABLING<br />

CULTURE<br />

Culture holds an organisation together and motivates the<br />

people who work there. Our enabling culture is aimed at<br />

each individual within the organisation, where each<br />

employee thinks and acts like owners – taking personal<br />

responsibility for their performance and the overall<br />

business performance.<br />

ADvNET<br />

CHANNELS<br />

<strong>ADvTECH</strong><br />

STRATEGY<br />

RESPONSIBILITY<br />

ACCOUNTABILITY<br />

DECISION-MAKING<br />

WITHIN YOUR<br />

ENVIRONMENT AND<br />

WITHIN YOUR SPECIFIC<br />

TEAMS<br />

<strong>ADvTECH</strong><br />

INDUCTION<br />

WHO’S WHO<br />

GUIDED BY STRATEGIC<br />

OBJECTIVES<br />

In order to have an enabling culture, we feel that our employees<br />

should be free and encouraged to speak openly to their supervisor<br />

or other managers and directors about significant matters, share<br />

innovative ideas, process insights or just to have a chat.<br />

Here at <strong>ADvTECH</strong> we are lucky to have an approachable executive<br />

committee, including our CEO, who believe that establishing<br />

transparent and flexible bottom-up communication paths enables<br />

the success of each individual and ultimately the entire group.<br />

TWO-WAY COMMUNICATION<br />

Management<br />

Open-door policy<br />

38 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


STAFF<br />

SOCIAL MEDIA<br />

GUIDELINES<br />

DO think twice before<br />

posting:<br />

Privacy does not exist on social<br />

media. You are personally<br />

responsible for the information you<br />

are entrusted with and the content<br />

you post on social media.<br />

DON’T use your <strong>ADvTECH</strong> issued<br />

email address for any personal use<br />

on any social media.<br />

It is the era of social<br />

media indiscretion.<br />

There are many recent<br />

examples of people in<br />

South Africa who have<br />

paid dearly, posting<br />

thoughtless remarks on<br />

social media.<br />

DO understand that online<br />

activity is permanent:<br />

Everything posted on social media<br />

will probably stay online for a very<br />

long time. It is almost impossible to<br />

completely remove information from<br />

social media since there is no way<br />

of knowing where it may have been<br />

reposted and/or shared.<br />

DON’T transmit any confidential<br />

company information, customer<br />

data or trade secrets.<br />

DON’T post content or speculation<br />

about <strong>ADvTECH</strong>’s business<br />

performance, future products,<br />

pricing decisions, unannounced<br />

financial results, predictions, legal<br />

matters, stakeholders or any other<br />

confidential or proprietary<br />

information.<br />

When setting up a<br />

social media profile,<br />

most platforms give<br />

you the option to<br />

provide the name of<br />

your employer. Your<br />

activities on social<br />

media could land you<br />

in hot water, even if the<br />

incident does not relate<br />

to <strong>ADvTECH</strong> directly;<br />

your association to the<br />

company could legally<br />

see you in the wrong.<br />

DO recognise that you<br />

are entering into a social<br />

environment:<br />

Engaging in social media is like<br />

participating in a social event such<br />

as a meeting, a conference or a<br />

party. The same good manners<br />

apply. Behave as you would in the<br />

real world – consistent with the<br />

image you want to portray at work.<br />

DO strive for accuracy:<br />

Provide informed, well-supported<br />

opinions and if necessary, cite<br />

sources. Although social media is a<br />

more casual form of communication,<br />

it is still important to be factual.<br />

DON’T post any pictures of<br />

students; they provide approval for<br />

the use of their images to the<br />

respective <strong>ADvTECH</strong><br />

brand only.<br />

DON’T post things you would be<br />

embarrassed to have your<br />

mother/boss see.<br />

DON’T speak on behalf of<br />

<strong>ADvTECH</strong> or any of its brands<br />

unless you have been placed in<br />

the position to do so.<br />

Did you know that<br />

there is an Electronic<br />

Communication and<br />

Social Media Policy?<br />

According to the<br />

policy using <strong>ADvTECH</strong><br />

property, resources and<br />

time is discouraged<br />

and it could even be<br />

considered as an abuse<br />

of company resources.<br />

DO be respectful:<br />

Any content posted on social<br />

media could encourage<br />

comment and the discussion<br />

of opposing ideas. Consider<br />

your responses carefully<br />

and how they could affect<br />

<strong>ADvTECH</strong>, its shareholders<br />

and you.<br />

You will find more<br />

detail in the Electronic<br />

Communication and<br />

Social Media Policy<br />

available on ADvNET.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 39


USAGE OF ELECTRONIC<br />

COMMUNICATION AND<br />

SOCIAL MEDIA<br />

IMPORTANT ‘DOS’ AND ‘DONT’S’<br />

It is important that all employees and contractors are<br />

aware of the stipulations and rules of the Electronic<br />

Communication and Social Media Policy document that is<br />

available on ADvNET (insert link here).<br />

This policy applies to all users who are associated with<br />

<strong>ADvTECH</strong> and whose communication in any form could be<br />

viewed as reflecting on <strong>ADvTECH</strong> and its reputation. This<br />

includes all users who have access to and/or use the <strong>ADvTECH</strong><br />

group’s communication facilities, equipment or channels.<br />

Some of the general considerations<br />

Employees and contractors may use social media and<br />

electronic communication while at work to conduct<br />

<strong>ADvTECH</strong>’s business in terms of their roles and<br />

responsibilities, subject to the provisions of this and related<br />

policies governing conduct while associated with <strong>ADvTECH</strong>.<br />

The personal use of social media while using <strong>ADvTECH</strong><br />

property, resources and time is discouraged and where it<br />

impacts on the productivity or role of the person concerned<br />

may be considered as an abuse of company resources.<br />

Similarly, private and personal use in moderation of<br />

communication facilities and equipment is acceptable,<br />

subject to the rules detailed in the electronic<br />

communication and social media policy. Common sense<br />

and good judgement should guide personal and private<br />

usage. When employees use these facilities for private<br />

matters, they are reminded that the purpose of provision<br />

of such facilities is for business effectiveness and that<br />

their communications may be accessed.<br />

The transmission of any confidential company information<br />

to any unauthorised persons both internally and externally<br />

is prohibited: This include customer data, trade secrets and<br />

any other material covered by existing company secrecy<br />

policies and procedure. <strong>ADvTECH</strong> expects all employees<br />

and contractors to conduct themselves in a virtual world or<br />

when using and form of electronic communication, as they<br />

would in other areas of life. <strong>ADvTECH</strong> explicitly reserves its<br />

rights to defend its reputation and that of its stakeholders<br />

in all spheres of employee life.<br />

<strong>ADvTECH</strong> explicitly confirms its zero tolerance approach<br />

against any prejudice or discrimination.<br />

<strong>ADvTECH</strong> expects all representatives (employed or<br />

contracted) to apply the same values, ethics, policies,<br />

expectations, guidelines based on sound judgement,<br />

respectfulness and common sense that would be informed<br />

by <strong>ADvTECH</strong>’s own values and ethics when interacting<br />

with stakeholders (stakeholders would include colleagues,<br />

parents, students, alumni, shareholders, suppliers, members<br />

of the public, media and other constituencies of <strong>ADvTECH</strong>.<br />

This means that <strong>ADvTECH</strong> requires representatives and users<br />

to conduct themselves online as they are required to do<br />

in person.<br />

<strong>ADvTECH</strong> empowers its employees and users to connect<br />

directly and responsibly with its stakeholders using social<br />

media and electronic communication tools when/or<br />

where appropriate.<br />

Any record or other content that is generated by a user<br />

when using the communication facilities and equipment<br />

will remain the property of <strong>ADvTECH</strong>.<br />

40 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


Use of <strong>ADvTECH</strong> communication<br />

facilities and equipment<br />

Please be aware that you may not (amongst other<br />

things):<br />

share your user login details with any third party<br />

use the computer facilities to access non-business<br />

webmail e-mail accounts<br />

post or transmit by any means any content which is<br />

unlawful, harmful, threatening, abusive, harassing,<br />

defamatory, vulgar, obscene, sexually explicit, profane,<br />

hateful, racially, ethnically or otherwise objectionable<br />

content of any kind<br />

use the computer facilities to send out bulk e-mails to<br />

multiple addresses or send any other such unsolicited<br />

bulk communications using social media unless<br />

authorised to do so in the ordinary course of your<br />

role, or transmit by any means any content which<br />

may bring <strong>ADvTECH</strong> into disrepute<br />

download, receive, distribute and/or install software<br />

applications not approved by the group IT department.<br />

Think twice before posting!<br />

Privacy does not exist in social media. You are personally<br />

responsible for the information you are entrusted with and<br />

the content you post on social media. Consider what could<br />

happen if a post becomes widely known and how it could<br />

affect <strong>ADvTECH</strong>, its stakeholders and you.<br />

Understand that online<br />

activity is permanent<br />

Never forget – everything posted on social media<br />

will probably stay online for a very long time. It is<br />

almost impossible to completely remove<br />

information from social media since<br />

there is no way of knowing where<br />

it may have been reposted and/<br />

or shared. There is no way<br />

to ensure that a post was not<br />

seen and shared, even if it is<br />

later edited, removed or<br />

deleted.<br />

KEEP IN<br />

MIND<br />

You are<br />

responsible for all<br />

activity which occurs on your<br />

user name. Remember to lock<br />

your workstation when unattended.<br />

Please read the complete electronic<br />

communication and social media<br />

policy document on ADvNET.<br />

You’ll also find a handy infographic<br />

to guide you on the use of<br />

social media.<br />

(INSERT LINK)<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

41


FOCUS ON<br />

ACADEMIC<br />

EXCELLENCE<br />

THE CORE OF OUR BUSINESS<br />

<strong>ADvTECH</strong> remains Africa’s leading private education provider. Academic excellence is core to<br />

our strategy and has enabled us to continue growing our market share, despite the<br />

continuing increase of new entrants into the market.<br />

With the advantage of a strong central academic team that supports our<br />

learners, students, teachers and lecturers in differentiated brands that live<br />

out their own unique identities, we remain at the forefront of private<br />

education in the basic, higher and other tertiary education sectors.<br />

Delivering on academic excellence is a critically important part of the<br />

group strategy, and the academic strategy is key to the schools and<br />

tertiary divisions.<br />

Core to our strategies are:<br />

EXCEPTIONAL TEACHING AND LEARNING<br />

BENCHMARKING OUR PERFORMANCE against others<br />

and relative to previous years of our own<br />

performance to ensure we are living out a<br />

continual improvement ethos and can provide<br />

evidence to support our claims of excellence.<br />

LEARNING AND OTHER ANALYTICS are used to<br />

support decision making.<br />

Our brands are known for their<br />

high standard of quality<br />

education provided to various<br />

target markets and communities.<br />

Offerings differ per brand based<br />

on, inter alia, price, curriculum,<br />

examining authority or<br />

qualification and augmented<br />

non-academic offerings that,<br />

together, create the individual<br />

identity of the brand and<br />

campus. Regardless of the brand<br />

or programme/qualification,<br />

<strong>ADvTECH</strong> consistently delivers<br />

academic excellence and a<br />

tailored student experience,<br />

which results in the<br />

development of life and tertiary<br />

study-ready young people and<br />

qualified and competent<br />

graduates who are in high<br />

demand in the workplace, due<br />

to our industry-relevant and<br />

work-ready approach.<br />

INTERNATIONAL AND EMPLOYER RECOGNITION<br />

requires the ongoing building of our reputation<br />

and relationships.<br />

42 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


ACADEMIC<br />

EXCELLENCE WITHIN<br />

THE SCHOOLS<br />

DIVISION<br />

The <strong>ADvTECH</strong> schools academic team’s<br />

objective is to ensure that our students<br />

progress incrementally in a learning<br />

environment that is inspiring, engaging<br />

and challenging.<br />

The academic focus is centred on<br />

FOUR STRATEGIC QUADRANTS<br />

being the formal curricula and performance<br />

in the related assessments; core skills as<br />

essential global competencies; digital literacy,<br />

and global citizenship.<br />

Given the critical value of excelling in<br />

demanding school-leaving examinations to<br />

the future of each of our students in our<br />

schools, strong emphasis is placed on<br />

ensuring that students are exceptionally well<br />

prepared. Ongoing individual student<br />

progress is supported by continual analysis of<br />

student performance data, which is used to<br />

promote a personalised learning pathway.<br />

Our consistently exemplary matric results,<br />

which inevitably include a notable number of<br />

distinctions, are clear indicators that we offer<br />

the highest standard in education.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 43


THE FOUR STRATEGIC<br />

QUADRANTS<br />

This integrated approach to excellence is what makes <strong>ADvTECH</strong><br />

schools so effective in their education offerings. Our students<br />

leave our schools with the confidence to contribute to, and find<br />

their place in 21st century learning and living.<br />

CURRICULUM<br />

IEB*, DBE*,<br />

ISASA*, EYFS*,<br />

Cambridge,<br />

International<br />

Baccalaureate<br />

Future-focused<br />

teaching and<br />

learning<br />

Challenging<br />

and engaging<br />

curriculum<br />

Performance<br />

analysis =<br />

personalised<br />

learning<br />

GLOBAL<br />

COMPETENCIES<br />

Computational thinking<br />

and coding<br />

DIGITAL<br />

LITERACY<br />

Computer networks<br />

and productivity<br />

New age<br />

technology spaces<br />

for collaborative problembased<br />

learning<br />

THINKING<br />

RESEARCHING<br />

COMMUNICATING<br />

GLOBAL<br />

CITIZENSHIP<br />

Critical<br />

Creative<br />

Reflective<br />

Inquiring<br />

Interpreting<br />

Presenting<br />

Personal<br />

integration<br />

Communicating<br />

with others<br />

SOCIAL SKILLS<br />

SELF-MANAGEMENT<br />

Understanding<br />

sustainable global goals<br />

and taking action<br />

International<br />

mindedness<br />

Embracing diversity<br />

Collaboration<br />

Leadership<br />

Personal<br />

behaviour<br />

Organisational<br />

skills<br />

Self reflection<br />

Growth mindset<br />

* IEB: Independent Examinations Board DBE: Department of Basic Education<br />

ISASA: Independent Schools Association of Southern Africa EYFS: Early Years Foundation Stage<br />

44 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


GLOBAL<br />

COMPETENCIES<br />

The second of the strategic quadrants. The global<br />

competencies continuum aimed at ensuring that<br />

students in our schools develop global competencies.<br />

The five key areas are:<br />

• Developing critical, creative and reflective thinking<br />

skills.<br />

• Developing research skills and the ability to analyse<br />

and interpret information from primary and<br />

secondary sources.<br />

• Developing strong communication skills that<br />

enable students to effectively share their opinions<br />

and collaborate with others using a variety of media<br />

and platforms.<br />

• Developing strong interpersonal and social skills so<br />

that our students can collaborate effectively in<br />

diverse contexts.<br />

• Developing self-management skills to empower<br />

students with organisational skills, including<br />

self-regulation, while developing a growth mindset<br />

to enable perseverance in the face of challenging<br />

and complex situations.<br />

These global competencies are not adjunct to the<br />

formal curriculum but are embedded in teaching and<br />

learning and all curricula and co-curricular activities in<br />

our schools. The central team supports the<br />

development of teacher competence through master<br />

classes, mentorship and networking, and ensuring that<br />

the core skills are part of the school culture and<br />

mindset.<br />

DIGITAL<br />

LITERACY<br />

Digital literacy extends far beyond computer literacy<br />

in our digital world and is thus given particular<br />

attention. The structured and progressive curriculum<br />

includes computational thinking and programming,<br />

computer networks and productivity, and global<br />

competencies such as creativity, collaboration and<br />

communication. The current primary school<br />

programme, Digital literacy in the primary classroom, was<br />

developed by internationally acclaimed academic, Dr<br />

Neelam Parmar, director of e-learning for the United<br />

Learning group of schools in the UK.<br />

In addition, various schools have introduced a hands-on<br />

21st century technology space, which includes using and<br />

applying new age technologies such as 3D printing, laser<br />

cutting, electronics, robotics, programming and design<br />

software. The new age technology spaces provides a<br />

combination of practical learning environments<br />

addressing real-world issues, taught through collaborative<br />

problem-based learning using 21st century higher order<br />

thinking skills and approaches. More often than not, the<br />

problems students seek to solve in the new age<br />

technology spaces are associated with the UN Sustainable<br />

Development Goals, and the approach used in the new<br />

age technology spaces includes the use of all the core<br />

skills and collaborative problem-based learning.<br />

GLOBAL<br />

CITIZENSHIP<br />

Promoting the development of our students as aware<br />

and contributing global citizens. The United Nations<br />

Sustainable Development Goals 2030 are referenced to<br />

provide a framework for engaging our students with<br />

global challenges such as hunger and environmental<br />

degradation as well as global opportunities such as<br />

gender equality and diversity. The aim is to nurture<br />

positive values and behaviour and a solution-seeking<br />

mindset in our students from a young age, so that we<br />

can encourage them to embrace innovation, creativity<br />

and the ability to articulate their perspectives and<br />

contributions. These skills draw on the formal<br />

curriculum as well as the core skills and digital literacy<br />

to support the development of globally competent<br />

individuals who will make meaningful contributions to<br />

society.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 45


FOCUS ON ACADEMIC EXCELLENCE continued<br />

TERTIARY DIVISION<br />

SCHOOLS HIGHLIGHTS<br />

We continually strive to improve and regard it as<br />

essential to align our offering to international<br />

standards. The integration of the International<br />

Baccalaureate and Cambridge International<br />

programmes as well as the participation in<br />

external international benchmark assessments<br />

such as the ACER (Australian Council of<br />

Education Research) are key aspects of our<br />

quality assurance. By combining local external<br />

assessments with international ones, we have<br />

ample data and a clear understanding of how<br />

our students are performing in specific learning<br />

areas, and receive continuous feedback on the<br />

success of our educational efforts in all our<br />

schools.<br />

International recognition by Ivy League Schools<br />

More than ten of the world’s top universities,<br />

including Harvard, MIT, New York University,<br />

Columbia, Cornell and Princeton, returned to<br />

Crawford College, Sandton, in 2018 to identify<br />

top matriculants to join their programmes in<br />

2019. In recent years, the opportunity to study at<br />

these leading universities has seen several<br />

Crawford College students excel on the global<br />

stage.<br />

Tournament of minds<br />

<strong>ADvTECH</strong> hosted the second Tournament of<br />

Minds (TOM) held in South Africa. TOM is an<br />

international competition, initiated in Australia<br />

and conducted in 16 different global regions.<br />

Where TOM differs from other international<br />

competitions is that the focus is not only on<br />

content and process in one discipline, but rather<br />

on problem-solving and creative thinking<br />

activities involving open-ended challenges. These<br />

include experimentation and divergent thinking,<br />

while promoting collaboration within teams to<br />

develop potential solutions. The challenges are<br />

set internationally.<br />

<strong>ADvTECH</strong>’s tertiary division continued to grow<br />

its reputation as the leading provider of high-quality<br />

private education in the country.<br />

In keeping with our commitment to academic excellence,<br />

substantial investment ensured that <strong>ADvTECH</strong> was able to grow its<br />

offering and that more students would be able to access our<br />

educational offerings, either at state-of-the-art campuses across<br />

South Africa, or through industry-leading distance education<br />

programmes. Adding to the attractiveness of workplace-focused<br />

curricula, prospective students continue to be drawn by the<br />

advantage provided through smaller class sizes and resultant<br />

personal attention, which is no longer a feature of higher education<br />

in many other institutions.<br />

THE IIE<br />

With an average module pass rate of 82%, 101 higher education<br />

qualifications offered through Varsity College, Vega and Rosebank<br />

College campuses, the Independent Institute of Education (IIE),<br />

<strong>ADvTECH</strong>’s higher education division, continued to cement its<br />

position as South Africa’s leading “private university”. Our strategic<br />

decision to create one higher education provider operating through<br />

strongly differentiated brands pays off in<br />

the quality of the education offered to<br />

students.<br />

The IIE’s five faculties provide 101<br />

accredited qualifications from higher<br />

certificate to masters’ level, to almost 40<br />

000 full qualification students. The IIE also<br />

offers numerous qualifications through distance learning. This range<br />

and scope means that there is a perfect educational opportunity for<br />

almost every ambition. Over and above local accreditation through<br />

the statutory bodies, the IIE is also accredited by the British<br />

Accreditation Council (BAC), which demonstrates to students and<br />

employees that the IIE’s standards are indeed world-class and<br />

undoubtedly instils confidence in students about the credibility and<br />

value of their qualifications. The BAC is an independent authority in<br />

the UK that accredits private providers in the UK and elsewhere,<br />

including countries such as Greece, Switzerland, Singapore, India,<br />

Mauritius and the United Arab Emirates. Standards are also verified<br />

by several other professional and strategic partners.<br />

The IIE’s brands placed 2 339 students in their first jobs in 2018. This<br />

bears testament to the effectiveness of its approach to work<br />

readiness, which includes tailor-made preparation programmes and<br />

Career Centres on campus.<br />

46 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


Although each brand has its own particular focus and emphasis, the<br />

IIE’s success can be attributed to its unwavering commitment, on all<br />

campuses and in all programmes, to launching and building students’<br />

careers, by way of:<br />

• innovative, student-centred teaching and learning, which includes<br />

comprehensive student support;<br />

• a strong focus on the constructive alignment of all parts of the<br />

curricula;<br />

• industry-relevant curricula based on established industry and<br />

academic partnerships which are verified through regular<br />

programme reviews and graduate tracking studies;<br />

• learning opportunities that meet the diverse needs of our students,<br />

and<br />

• structured programmes on all campuses linking students to the<br />

world of work.<br />

The IIE is able to achieve these successes because its model enables it<br />

to draw on the skills of all its people. This rich resource offers<br />

unmatched access to academic and industry leadership, resulting in<br />

curricula and campus experiences being consciously crafted to<br />

promote student success. The academic work is coordinated by our<br />

central academic team, which boasts impressive and extensive higher<br />

education experience and a track record of supporting their<br />

qualifications and brands.<br />

There are more than 100 professionals in the central academic team,<br />

including academics, instructional designers, professional editors,<br />

content developers, programme managers, operations coordinators,<br />

business process analysts, business intelligence experts and research and<br />

curriculum development specialists. The result is a strong central<br />

capacity from which the expertise at the brands and on the campuses<br />

can leverage support for the creation of focused and meaningful<br />

campus experiences. In particular, for the achievement of the academic<br />

deliverables, the academic expertise at brand level is leveraged strongly<br />

to supplement the central skills and results in an effective and efficient<br />

network.<br />

A measure of the success of this structure is that the IIE has the only<br />

DHET accredited and peer reviewed academic journal managed by a<br />

private higher education institution. The Independent Journal of Teaching<br />

and Learning is in its 13th year of publication with two editions annually<br />

and is available on open access platforms.<br />

THE IIE BY<br />

THE NUMBERS<br />

43 067<br />

graduates<br />

71% were<br />

employed<br />

within 6 months<br />

of graduation<br />

82%<br />

average module<br />

pass rate<br />

TERTIARY BY<br />

THE NUMBERS<br />

201<br />

accredited<br />

courses<br />

29<br />

campuses*<br />

3 000+<br />

academic staff<br />

40 000<br />

registered students for<br />

full-time qualifications*<br />

i<br />

ABOUT PRIVATE UNIVERSITIES<br />

By law, private higher education institutions in<br />

South Africa may not call themselves private<br />

universities, although registered private<br />

institutions are subject to the same regulations,<br />

accreditation requirements and oversight as<br />

public universities.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 47


FOCUS ON ACADEMIC EXCELLENCE continued<br />

NEW ACADEMIC MARKETS<br />

Statistics have shown that the<br />

tourism sector remains one of the<br />

fastest-growing economic sectors<br />

and <strong>ADvTECH</strong>, through Capsicum<br />

Culinary Studio and The Private Hotel<br />

School (TPHS), now has<br />

comprehensive academic offerings<br />

for those who aim to pursue careers<br />

in the hospitality and tourism<br />

industry.<br />

The highly skilled teams of professionals<br />

at TPHS and Capsicum teach both<br />

nationally and internationally accredited<br />

courses, and its qualifications<br />

and graduates are sought-after in the<br />

workplace, both locally and abroad. With<br />

eight campuses between the two<br />

brands, one of which is a shared<br />

campus, both brands provide academic<br />

programmes which include practical<br />

training and specialised skills that equip<br />

students to succeed in the hospitality<br />

and tourism sectors.<br />

TPHS offers qualifications ranging from<br />

entry-level qualifications up to a degree<br />

in hospitality and events management as<br />

well as culinary arts. The curriculum<br />

combines innovative and cutting-edge<br />

hospitality instruction with sound<br />

practical training and knowledge<br />

of the industry. Students are trained to<br />

master professional skills and obtain high<br />

levels of the specialised knowledge<br />

required to excel in the hospitality<br />

environment. Its qualifications are<br />

endorsed by the American Hospitality<br />

Academy International Hotel<br />

Management Schools (AHA-IHMS), thus<br />

allowing students to complete an<br />

optional year in the USA.<br />

The school’s alumni rate of employment<br />

is a remarkable 100%, which attests to<br />

the quality of education offered and<br />

workplace recognition thereof.<br />

In the past decade, more than 4 000<br />

chefs have graduated from Capsicum,<br />

with many snapped up by leading local<br />

and global restaurants. Capsicum offers<br />

full-time and part-time City & Guilds<br />

recognised courses including a<br />

Certificate in Food Preparation and<br />

Cooking, Diploma in Patisserie, Diploma<br />

in Food Preparation and Cooking and<br />

the Combination Programme in Culinary<br />

Arts.<br />

Oxbridge Academy is one of the<br />

largest private distance learning colleges<br />

in the country, and serves more than 17<br />

000 students annually. Oxbridge offers<br />

students opportunities to gain<br />

job-relevant skills and strengthen<br />

existing skills and experience with an<br />

appropriate qualification or skills course,<br />

backed by strong academic and student<br />

support from industry experts and<br />

tutors. It continues to extend its<br />

academic offering and programmes,<br />

diversifying and increasing its product<br />

offering to make more qualifications and<br />

programmes accessible to students<br />

opting for distance learning.<br />

The University of Africa (UoA), based<br />

in Zambia, offers distance learning<br />

qualifications to a growing student base<br />

in Southern Africa, including South<br />

Africa, Zambia, Zimbabwe, Angola,<br />

Uganda and the Democratic Republic of<br />

Congo.<br />

<strong>ADvTECH</strong>’s tertiary focus across all<br />

brands is on building student careers by<br />

continuously developing curricula to<br />

remain relevant in the world of work.<br />

We build strong industry, academic and<br />

professional body partnerships that<br />

ensure this relevance, while our<br />

commitment to student success<br />

includes a focus on quality teaching and<br />

student support and development. We<br />

seek to produce graduates who can,<br />

and will, contribute to the economy and<br />

society and, as a result, we<br />

unquestionably hold the leadership<br />

position in private education.<br />

48 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


ACCREDITED TERTIARY COURSES BY CATEGORY<br />

IIE<br />

101<br />

CAPSICUM<br />

3<br />

THE PRIVATE<br />

HOTEL SCHOOL<br />

5<br />

OXBRIDGE<br />

92<br />

12 DIPLOMAS<br />

80 NATIONAL<br />

CERTIFICATES<br />

AND DIPLOMAS<br />

1 MASTERS<br />

11 HONOURS<br />

28 DEGREES<br />

34 DIPLOMAS<br />

27 HIGHER<br />

CERTIFICATES<br />

3 NATIONAL<br />

CERTIFICATES AND<br />

DIPLOMAS (N1-6)<br />

1 DEGREE<br />

1 ADVANCED DIPLOMA<br />

1 DIPLOMA<br />

1 HIGHER CERTIFICATE<br />

1 NATIONAL<br />

CERTIFICATE AND<br />

DIPLOMA (N1–6)<br />

total<br />

201<br />

Accredited<br />

tertiary courses<br />

1<br />

MASTERS<br />

11<br />

HONOURS<br />

29<br />

DEGREES<br />

1<br />

ADVANCED<br />

DIPLOMA<br />

47<br />

DIPLOMAS<br />

28<br />

HIGHER<br />

CERTIFICATES<br />

84<br />

NATIONAL<br />

CERTIFICATES<br />

AND DIPLOMAS<br />

(N1 – N6)<br />

LOOKING AHEAD<br />

Distinguishing <strong>ADvTECH</strong> from its historic peers in the<br />

education sector is our commitment to innovation<br />

through the development of new qualifications, our<br />

approach to teaching and learning and our unrivalled<br />

provision of student support and service.<br />

A schools and tertiary administration software system, or<br />

student information system, was implemented in the schools<br />

division in 2018, providing them with consolidated information<br />

and high-quality reporting and analytics to generate actionable<br />

insights. It provides portals for parents, students and teachers<br />

and therefore changed the way we interact and give feedback.<br />

It will be further supplemented with analytical tools and internal<br />

and external benchmarking.<br />

This new system will enable us to set up common learning<br />

management tools to drive best practice and online<br />

professional development programmes. The system will also<br />

enable us to improve data literacy of teachers and school<br />

managers, therefore enabling better data-driven decision<br />

making.<br />

We continue to make full use of IIELearn, the Learning<br />

Management System (LMS), which supports the teaching and<br />

learning strategy to reach more students in the distance mode<br />

and enhance the learning experience of our on-campus<br />

students.<br />

Increasingly effective online education strategies are being<br />

developed and will be implemented in coming years to support<br />

our growth in the distance education space. We monitor each<br />

new operational feature to ensure that our growth does not<br />

compromise the quality of our teaching and learning.<br />

The Bridge, <strong>ADvTECH</strong>’s new assisted learning school, opened<br />

in January 2018 and offers alternative solutions for parents and<br />

students who are not currently adequately catered for<br />

in mainstream or special needs schools. Responding to a<br />

significant market demand, The Bridge represents a muchneeded<br />

opportunity for children with average to above average<br />

ability, whose learning is impacted by challenges such as<br />

Attention Deficit Hyperactivity Disorder (ADHD), Attention Deficit<br />

Disorder (ADD) and mild autism or anxiety, or who have been<br />

through illness or trauma that affected their progress.<br />

The school assists learners to bridge the gap between where<br />

they currently find themselves and what is required in<br />

mainstream schools, in order to help each learner reach their full<br />

potential and develop strategies that will enable them to return<br />

to a mainstream classroom confidently and empowered. With<br />

small classes capped at 12 pupils, an individualised learning<br />

approach and therapeutic programmes, The Bridge caters to<br />

learners who are cognitively on par or ahead of their peers to<br />

address the challenges that have kept them from succeeding in<br />

mainstream schools.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 49


50 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


IMPORTANT COMMITTEES<br />

HESIO<br />

The health, safety and hygiene of our scholars, students and employees in their working and learning<br />

environment is a top priority. The HESIO committee meets quarterly to discuss and monitor the group’s<br />

progress in this regard as well as in Employment Equity (EE), skills development, social responsibility and as<br />

investors in people.<br />

To ensure that our sites are compliant with both International and South African best practice standards, as part of the<br />

group’s overall commitment to student and employee well-being, the group conducts external audits.<br />

Please ask your safety officer to direct you to escape plans and HESIO members to familiarise yourself with the environment.<br />

Of course, incidents are not common but we always need to be prepared and we will ensure that you are.<br />

HESIO<br />

H<br />

E<br />

S<br />

I<br />

O<br />

HIV Aids<br />

Human<br />

Resources<br />

Employment<br />

Equity<br />

Environment<br />

Skills<br />

Development<br />

Social Responsibility<br />

Investors-in-People<br />

(IiP)<br />

Occupational Health<br />

& Safety (OHS)<br />

The HESIO committee is a consultative committee of<br />

management and employees responsible for:<br />

MONITORING<br />

the implementation<br />

and management<br />

of workplace skills<br />

plans and<br />

integration with<br />

employment<br />

equity.<br />

ENSURING<br />

that policies,<br />

procedures and<br />

practices are fair to<br />

both employees<br />

and the company,<br />

and meet<br />

legislative<br />

requirements.<br />

ESTABLISHING<br />

a forum to discuss<br />

and enforce<br />

adherence to<br />

occupational health<br />

and safety matters.<br />

MONITORING<br />

the implementation<br />

of initiatives aimed<br />

at being “Investorsin-People”.<br />

ASSISTING<br />

in making<br />

<strong>ADvTECH</strong> a “great<br />

place to work.”<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

51


EMPLOYMENT EQUITY<br />

<strong>ADvTECH</strong> has a National Employment Equity Committee and an<br />

employment equity committee for each division that were established<br />

to give effect to the provisions of the Employment Equity Act and the<br />

Skills Development Act.<br />

The purpose of these committees is to ensure that:<br />

Sufficient consultation takes place with representatives of all<br />

employees of <strong>ADvTECH</strong> in the development of employment<br />

equity plans.<br />

Processes are fair to all employees and meet legislative<br />

requirements.<br />

Please feel free to communicate your<br />

concerns or suggestions in any of the<br />

following ways:<br />

Plans are both achievable and make good business sense.<br />

The EE Committee strives to represent you, as an employee,<br />

and your issues in an ethical and professional manner.<br />

> > Have you seen or experienced unfair discrimination in<br />

your workplace?<br />

> > Are there barriers to employment equity that we should<br />

know about?<br />

SEND AN EMAIL TO<br />

ANY OF THE EE<br />

COMMITTEE MEMBERS<br />

IN YOUR DIVISION OR<br />

AT SUPPORT OFFICE IF<br />

YOU WORK THERE<br />

If you do not voice them, they may remain unknown and<br />

unaddressed.<br />

The following categories are drawn from the employment equity<br />

legislation that may be of some assistance when communicating<br />

your issues/complaints:<br />

Recruitment practices<br />

Training and development<br />

TALK TO ANY<br />

MEMBER OF THE<br />

EE COMMITTEE<br />

Advertising of positions<br />

Selection criteria<br />

Appointments<br />

Job classification and<br />

grading<br />

Remuneration and benefits<br />

Performance and<br />

evaluation<br />

Succession and experience<br />

planning<br />

Disciplinary measures<br />

Retention of designated<br />

groups<br />

CLICK<br />

HERE TO<br />

COMPLETE THE<br />

ANONYMOUS FORM<br />

(LINK TO THIS<br />

FORM)<br />

Contact your HR manager should you require<br />

any further information.<br />

Terms and conditions of<br />

employment<br />

Work environment and<br />

facilities<br />

Corporate culture<br />

Reasonable<br />

accommodation for<br />

disabled persons<br />

52 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


WHAT IS THE PURPOSE OF THE<br />

EMPLOYMENT EQUITY ACT?<br />

The purpose of the Employment Equity Act is to promote equity in the workplace and to eliminate unfair<br />

discrimination. By implementing the Act, employers tend to achieve progress towards equity. This Act provides for an<br />

additional reporting requirement by employers through the submission of an Employment Equity Report annually.<br />

What does the Employment Equity<br />

Committee do?<br />

The Employment Equity Committees are responsible for ensuring<br />

that the Employment Equity Act is implemented throughout the<br />

organisation. The primary objective of the committee is, therefore, to<br />

develop an EE plan and regulate its implementation. In doing this,<br />

the committee promotes an environment where employees’ skills,<br />

roles and remuneration are based on fair and non-discriminatory<br />

practices. Furthermore, the committees ensure that the organisation’s<br />

processes around recruitment and advancement within the business<br />

are managed with the Act in mind. Finally, the National Employment<br />

Equity Committee also ensure that the sub-committees or divisional<br />

committees, as in the case at <strong>ADvTECH</strong>, are functional in pursuing<br />

the mandate of promoting equity in the workplace.<br />

How are the members of the Employment<br />

Equity Committee elected?<br />

Any permanent employee can serve as a member of the National<br />

Employment Equity Committee and comittee members are elected<br />

through an election process. The aim is to have an EE Committee<br />

that is representative of all designated as well as non-designated<br />

groups, and all job levels. When elected, the committee members<br />

hold office for three years. Thereafter, the election process is resumed.<br />

What are the roles and responsibilities of<br />

The National Employment Equity Committee?<br />

To identify Employment Equity and<br />

Affirmative Action concerns and barriers.<br />

To represent all employees in the interests of<br />

Employment Equity.<br />

To investigate any charges of discrimination<br />

and/or harassment of any kind, and report any<br />

findings to the EE Committee for recommendations.<br />

To make recommendations to management<br />

regarding the implementation of the Employment<br />

Equity Plans.<br />

To act as a representative channel for<br />

all employees.<br />

To act as the champions of cultural and<br />

organisational change by behaving in accordance<br />

with the code of conduct as stipulated in the<br />

constitution of the National Employment<br />

Equity Committee.<br />

To provide the EE Manager with feedback on the<br />

implementation of Employment Equity.<br />

What does the structure<br />

of the <strong>ADvTECH</strong><br />

Employment Equity<br />

Committees look like?<br />

Resourcing<br />

Employment Equity<br />

Committee<br />

National Employment Equity Committee<br />

Schools Division<br />

Employment Equity<br />

Committee<br />

Tertiary Division<br />

Employment Equity<br />

Committee<br />

Support Office<br />

Employment Equity<br />

Committee<br />

Herewith a link to information on how you<br />

can get in touch with your specific divisional<br />

EE Committee members.<br />

Click here to find out<br />

who is your divisional<br />

committee<br />

You are welcome to contact the National<br />

Employment Committee by sending an<br />

email to: employmentequity@advtech.co.za<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 53


54 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


WORKMEN’S COMPENSATION<br />

What is Workmen’s Compensation?<br />

If you are involved in an accident at work or develop an illness<br />

caused by your working conditions, then you can claim from the<br />

Workmen’s Compensation Fund.<br />

Compensation is a legal requirement<br />

Every employee of a company needs to report an injury or<br />

illness resulting from a situation while at work as soon as<br />

possible. The Compensation for Occupational Injuries and<br />

Diseases Act 130 (COIDA) was signed into South African law to<br />

provide compulsory compensation for all employees under<br />

contract of employment (with a few exceptions) for death or<br />

personal injury suffered during the course of their employment.<br />

How and when should it be reported?<br />

It can be reported verbally or in writing to one’s employer or<br />

supervisor and must be done as soon as possible after it occurred.<br />

<strong>All</strong> forms that need to be submitted to the Commissioner must be<br />

forwarded to group Environmental Health and Safety (EHS)<br />

<strong>ADvTECH</strong>, at mwhite@advtech.co.za right after the incident<br />

occurred but within a maximum of 5 working days to ensure the<br />

required 7-day claim period is met.<br />

What if you do not want to report an incident or make<br />

an official claim?<br />

If you do not wish to report the injury at the time, you will not<br />

be eligible to claim at a later stage. Nevertheless, it is best to<br />

report even a small injury, for example a paper cut, in case the<br />

situation worsens, or infection follows.<br />

If you choose not to file an official complaint?<br />

If an employee does not wish to report an injury or disease<br />

resulting from the workplace, <strong>ADvTECH</strong> will require you to fill out<br />

a form with immediate effect, stating that you are aware of the<br />

Workmen’s Compensation Fund rules and that you choose not<br />

to file an official report. This must be signed and dated by you<br />

and handed or sent to Group EHS.<br />

Who pays the claim?<br />

Claims are paid by the Workmen’s Compensation Fund, not by<br />

the company that employs you. You do not pay anything<br />

towards this fund, nor will any money be deducted from your<br />

salary or wages at any stage. <strong>ADvTECH</strong> makes all the required<br />

payments as a member of the fund.<br />

1<br />

Who can claim?<br />

Any employee who<br />

was injured or<br />

contracted a disease<br />

while working,<br />

whether permanent<br />

or casual, on<br />

training, or<br />

completing an<br />

apprenticeship.<br />

If you have lost<br />

a family member<br />

who died on the<br />

job.<br />

If you are a worker<br />

for <strong>ADvTECH</strong> paid<br />

by a labour agency.<br />

2<br />

What types of<br />

compensation are<br />

available?<br />

There are five kinds of<br />

compensation:<br />

Temporary disability<br />

Permanent disability<br />

Death benefits<br />

Medical expenses<br />

Occupational diseases<br />

3<br />

What can you<br />

claim?<br />

Any medical expenses<br />

relating to your injury,<br />

loss of movement or<br />

use of your body. You<br />

cannot claim for pain<br />

and suffering.<br />

4<br />

What do you need<br />

to do after you<br />

made a claim?<br />

Keep all your medical<br />

accounts, including<br />

fees for transporting<br />

an injured employee<br />

to a hospital or home.<br />

Also keep copies of all<br />

the forms you fill in.<br />

5<br />

5. What does the<br />

fund cover?<br />

The fund covers<br />

occupational diseases<br />

and workplace<br />

injuries. The working<br />

conditions and<br />

diseases caused by<br />

these conditions that<br />

are covered by the<br />

Compensation Fund<br />

are set out in<br />

Schedule 3 of the<br />

Compensation for<br />

Occupational Injuries<br />

and Diseases Act<br />

(130 of 1993).<br />

For full details regarding which forms are needed and other requirements, please email mwhite@advtech.co.za.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 55


THE HISTORY OF <strong>ADvTECH</strong> AT A GLANCE<br />

Imperial Underwood Campus,<br />

which is now incorporated<br />

under Rosebank College,<br />

commences operations<br />

Rosebank College is<br />

established<br />

Abbotts College<br />

is formed<br />

Brian Buckham founded<br />

the company, then known<br />

as Advanced Systems<br />

Incorporated<br />

Communicate Personnel<br />

commences operations<br />

<strong>ADvTECH</strong> is listed<br />

on the Johannesburg Stock<br />

Exchange (JSE) as Advanced<br />

Technical Systems Ltd<br />

1909<br />

1948<br />

1971<br />

1978<br />

1982<br />

1987<br />

Brent Personnel<br />

is launched<br />

Rosebank College and the<br />

Imperial Underwood College<br />

(IUC) are acquired<br />

Innovative Management<br />

Development (IMD) College<br />

is acquired<br />

CrawfordSchools<br />

commences operations<br />

with a campus in Killarney<br />

Varsity College is launched<br />

in Durban to provide tuition<br />

services to part-time<br />

UNISA students<br />

The Design School<br />

Southern Africa is formed<br />

Cassel & Company is<br />

established<br />

1996<br />

1995<br />

1993<br />

1991<br />

1990<br />

1989<br />

IMD and IUC are<br />

subsequently merged<br />

with Rosebank College<br />

Network Recruitment<br />

is formed<br />

56 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


1996/1997<br />

Varsity College<br />

is acquired<br />

CrawfordSchools and<br />

Abbotts College are acquired<br />

<br />

The National College<br />

of Photography is acquired<br />

and becomes part of Vega<br />

Abbotts College<br />

Pretoria East opens<br />

2007<br />

2006<br />

The resourcing division is<br />

started following the<br />

acquisition of the<br />

Communicate group and<br />

Network Recruitment<br />

The Village Pre-Primary School<br />

in Rivonia becomes a<br />

Crawford School<br />

18 pre-primary schools are<br />

acquired, to become the<br />

Junior Colleges brand<br />

Vega School is launched<br />

Cassel & Co and<br />

Brent Personnel are acquired<br />

Crawford Lonehill and<br />

Crawford La Lucia open<br />

1998<br />

1999<br />

Opening of Crawford<br />

North Coast<br />

The schools division is<br />

established<br />

Rosebank College<br />

Pretoria opens<br />

The Independent Institute of<br />

Education (The IIE) is<br />

established<br />

The property division<br />

is formed<br />

Luthuli Junior College opens<br />

in KwaZulu-Natal<br />

Founder Brian Buckham<br />

steps down as chairman<br />

of the board<br />

Insource.ICT<br />

is established<br />

2005<br />

2004<br />

2003<br />

2002<br />

2000<br />

Sunninghill Junior College<br />

is opened<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 57


THE HISTORY OF <strong>ADvTECH</strong> AT A GLANCE continued<br />

Trinityhouse School<br />

is acquired<br />

2008<br />

The IIE is accredited by the<br />

British Accreditation Council<br />

(BAC), affirming the fact that<br />

The IIE meets international<br />

standards<br />

Junior Colleges expands with<br />

the acquisition of two nursery<br />

schools, Snuggles and<br />

Tiny Town<br />

Rosebank College celebrates<br />

its Diamond Jubilee<br />

Resourcing brands IT Edge,<br />

Tech-Pro Personnel and<br />

The Working Earth<br />

are acquired<br />

2014<br />

Rosebank College and College<br />

Campus are merged<br />

Construction of three schools:<br />

Trinityhouse Heritage Hill,<br />

Crawford Italia,<br />

Abbotts College Northcliff<br />

completed during 2013<br />

<br />

<strong>ADvTECH</strong> acquires Forbes<br />

Lever Baker (FLB)<br />

The Design School<br />

of Southern Africa<br />

is acquired (DSSA)<br />

Brian Buckham retires from<br />

the board after 23 years<br />

The first stage of<br />

implementation of SAM<br />

(System for Academic<br />

Management)<br />

2009<br />

2010<br />

The IIE’s director and registrar<br />

are each appointed to a<br />

statutory body under the<br />

remit of the Department of<br />

Education. Their appointment<br />

is a first for a private<br />

education provider.<br />

Abbotts College Johannesburg<br />

South opens<br />

<br />

An association is formed with<br />

the UK’s Open University,<br />

allowing students to obtain<br />

international qualifications<br />

Opening of Trinityhouse Little<br />

Falls and Varsity College<br />

Waterfall<br />

Abbotts College<br />

turns 40<br />

2013<br />

2012<br />

2011<br />

The IIE’s director is appointed<br />

as chair of the Accreditation<br />

Committee of the Higher<br />

Education Quality Committee<br />

(HEQC)<br />

58 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


Acquisition of Centurus<br />

Colleges (Pecanwood,<br />

Southdowns, Tyger Valley)<br />

2015<br />

Kathstan College<br />

is acquired<br />

Acquisition of Gaborone<br />

International School in<br />

Botswana, marking <strong>ADvTECH</strong>’s<br />

first step of expansion into<br />

other areas in Africa<br />

The IIE reinforces relations<br />

with the Open University to<br />

develop distance learning<br />

opportunities in Africa<br />

The 30th anniversary of<br />

<strong>ADvTECH</strong>’s listing<br />

on the JSE<br />

The Maravest Group is<br />

acquired: this includes the<br />

Maragon Private Schools and<br />

Charterhouse School<br />

<br />

Copperleaf College is<br />

opened in Centurion<br />

<strong>ADvTECH</strong> enters into a 51%<br />

partnership with the<br />

University of Africa<br />

The IIE launches IIEMarque, a<br />

qualification verification tool,<br />

the first of its kind in<br />

South Africa<br />

The resourcing division<br />

acquires a majority stake in<br />

CA Financial Appointments as<br />

well as in CA Global group:<br />

the latter includes Mauritiusbased<br />

Africa HR Solutions,<br />

opening up new markets<br />

in Africa<br />

Abbotts College introduces<br />

grade 8 and 9<br />

Founders Hill College opens<br />

in Modderfontein<br />

2016<br />

Trinityhouse Northriding<br />

is acquired<br />

Summit College in Kyalami<br />

is acquired<br />

The International Finance<br />

Corporation (IFC)<br />

invests R320 million<br />

(4% holding) in <strong>ADvTECH</strong>,<br />

demonstrating support<br />

for the group’s expansion<br />

into the rest of Africa<br />

Acquisition of Capsicum<br />

Culinary Studio<br />

Rosebank College Connected<br />

Campus opens in Polokwane,<br />

taking blended learning to<br />

the next level<br />

2017<br />

A 51% stake is acquired<br />

to partner with<br />

Oxbridge Academy<br />

Opening of Rosebank College<br />

mega campus in<br />

Braamfontein, a model we are<br />

developing in other<br />

major centres<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 59


THE HISTORY OF <strong>ADvTECH</strong> AT A GLANCE continued<br />

2017 continued<br />

Acquisition of<br />

Elkanah House Schools<br />

Glenwood House School<br />

is acquired<br />

Abbotts College introduced<br />

Grade 7 and 8<br />

<strong>ADvTECH</strong> acquires<br />

Greenwood Bay College<br />

in Plettenberg Bay<br />

Acquisition of<br />

MSA South Africa<br />

2019<br />

Crawford International School,<br />

Nairobi, Kenya, opens its doors<br />

The IIE is re-accredited by the<br />

British Accreditation Council<br />

(BAC) in the Independent<br />

Education Institution<br />

Accreditation scheme<br />

for the next four years<br />

Rebranding and repositioning<br />

of Summit College to Pinnacle<br />

Kyalami and Kathston College<br />

to Pinnacle Rynfield<br />

Acquired 80% of The Private<br />

Hotel School in Stellenbosch<br />

Brent Personnel merges<br />

with Cassel&Co and<br />

The Working Earth<br />

Oxbridge Academy<br />

celebrates 20 years<br />

Launch of Pinnacle<br />

Colleges Brand<br />

Opening of Maragon<br />

Mooikloof High School<br />

2018<br />

<strong>ADvTECH</strong> announces<br />

a new academic<br />

management system<br />

New hospitality campus in<br />

Rosebank The Private Hotel<br />

School and Capsicum<br />

The Bridge Assisted Learning<br />

School opens in Beverley,<br />

Sandton<br />

<strong>ADvTECH</strong> enters into a 71%<br />

partnership with<br />

Scholé, Mauritius<br />

<strong>ADvTECH</strong> acquires<br />

Makini Schools in Nairobi<br />

and Kisumu, Kenya<br />

Two new Rosebank College<br />

Connected Campuses<br />

opened in Bloemfontein and<br />

Pietermaritzburg<br />

Vega and DSSA merge<br />

60 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


CSI PROJECT THEMES that direct our initiatives<br />

We encourage good corporate citizenship, work integrated learning and volunteerism<br />

among our students and employees. It is on this basis that all our citizenship and charitable<br />

activities are executed at brand level.<br />

emes<br />

irecting our initiatives<br />

Save the<br />

Rhino<br />

emes<br />

The themes directing our initiatives<br />

Teaching &<br />

training<br />

Land &<br />

greening<br />

Training programme<br />

Financial training for<br />

school management team<br />

Land &<br />

greening<br />

ODIS • Training at school level<br />

ENTREPRENEURSHIP ®<br />

ENVIRONMENT 0<br />

HEALTH 0<br />

TRAINING<br />

Staff<br />

Training programme<br />

Financial training for<br />

school management team<br />

Early Childhood<br />

Development<br />

ODIS • Training at school programmes level<br />

der-privileged<br />

Life Skill<br />

e CV & interview Life training Skills<br />

® ENTREPRENEURSnlP<br />

TRAINING<br />

HIV/AIDS<br />

der-privileged<br />

e CV & interview training<br />

® ENTREPRENEURSnlP<br />

e Financial training<br />

e Career development<br />

® ENTREPRENEURSHIP<br />

aff<br />

Life Skill<br />

Under-privileged<br />

Training: health,<br />

environment &<br />

employment<br />

e Financial training<br />

e Career development<br />

® ENTREPRENEURSHIP<br />

Special needs/<br />

physically<br />

challenged<br />

EDUCATION<br />

First Aid<br />

®TRAINING<br />

®TRAINING<br />

ed<br />

ing: health,<br />

onment &<br />

loyment<br />

youth<br />

hysically<br />

allenged<br />

EDUCATION<br />

NTREPRENEURSHIP/ Management<br />

EMPLOYMENT<br />

EDUCATl0N<br />

Under-privileged youth<br />

Employment<br />

0<br />

LIFE SKILLS<br />

• Schools<br />

support • Teachers<br />

How to get a job • Students<br />

• Office<br />

EDUCATION®<br />

Physically<br />

challenged<br />

ENTREPRENEURSHIP/ Management<br />

EMPLOYMENT<br />

EDUCATl0N<br />

Experience<br />

• Men in the Making<br />

0<br />

LIFE SKILLS<br />

• Schools<br />

support • Teachers<br />

• Take a Girl Child to Work Day<br />

• Students<br />

• Office<br />

Experience<br />

• Take a Girl Child to Work Day<br />

TRAINING<br />

FUNDRAISING<br />

• Men in the Making<br />

NG<br />

FUNDRAISING<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT |<br />

61


ACRONYMS<br />

<strong>ADvTECH</strong> SPECIFIC<br />

General acronyms<br />

The following are terms that <strong>ADvTECH</strong> staff are likely to come across.<br />

APS – <strong>ADvTECH</strong> People Solutions<br />

BEE – Black Economic Empowerment<br />

CCMA – The Commission for Conciliation, Mediation and Arbitration<br />

CEO – Chief Executive Officer<br />

CPA – Consumer Protection Act<br />

CSI – Corporate Social Investment<br />

DSSA – Design School of Southern Africa<br />

EER – Employment Equity Return<br />

EXCO – Executive committee<br />

HESIO – H – Human Resources<br />

E – Employment Equity<br />

S – Skills and Development<br />

I – Investing in Employees<br />

O – Occupational Health and Safety<br />

HR – Human Resources<br />

ICT – Information and Communication Technology<br />

LDP – Leadership Development Programme<br />

MDP – Management Development Programme<br />

PAIA – Promotion of Access to Information Act (Act no 2 of 2000)<br />

POPI – Protection of Personal Information Act (sets conditions for what<br />

companies can do with information about their customers)<br />

RC – Rosebank College<br />

REMCOM – Remuneration Committee<br />

SAM – System for Academic Management<br />

SEO – Search Engine Optimisation<br />

SO – Support Office<br />

TBS – The Business School at Varsity College<br />

TSEC – Transformation, Social and Ethics Committee<br />

The IIE – The Independent Institute of Education<br />

VC – Varsity College<br />

Education Terms<br />

The following are acronyms used in the schools and tertiary education system.<br />

General terms<br />

ABET – Adult Basic Education and Training<br />

APPE – Association of Private Providers of Education<br />

APS – Advanced Progression Score system<br />

(to determine if credit will be given for prior learning)<br />

CACH – Central Applications Clearing House database<br />

(service offered by DHET)<br />

CAPS – Curriculum Assesment Policy Statements<br />

CHE – Council on Higher Education<br />

DBE – Department of Basic Education<br />

DHET – Department of Higher Education and Training<br />

DoE – Department of Education<br />

EYFS – Early Years Foundation Stage<br />

FET – Further Education and Training<br />

FT – Full-time<br />

GDE – Gauteng Department of Education<br />

HC – Higher certificate<br />

HELP – Higher Education Learning Programmes<br />

HEI – Higher Education Institutions<br />

HEQC – The Higher Education Quality Committee<br />

HEQSF – Higher Education Qualifications Sub-Framework<br />

IEB – Independent Examinations Board<br />

Jonti – Jobs on the Internet (talent management software)<br />

NQF – National Qualifications Framework<br />

NSA – National Skills Authority<br />

NSFAS – National Student Financial Aid Scheme<br />

PT – Part-time<br />

SACE – South African Council for Educators<br />

SAQA – South African Qualifications Authority<br />

SASCO – South African Students’ Congress<br />

SDL – Skills Development Levy<br />

SETA – Sector Education and Training Authority<br />

UMALUSI – Council for the Quality Assurance in General and<br />

Further Education and Training<br />

USAF – Universities South Africa<br />

The IIE<br />

BAC – British Accreditation Council<br />

BB – Black Board – learning management system (LMS) IIELearn<br />

CAT – Central Academic Team<br />

FTF – Face to Face learning<br />

IIEMarque – A qualification verification tool<br />

ITSU – Integrated Tertiary Systems Unit<br />

LMS – Learning Management System IIELearn<br />

PULSE – Annual quality assurance audits of tertiary campuses<br />

SME – Subject Matter Expert<br />

WIL – Work Integrated Learning<br />

For more info on acronyms please go to www.advtech.co.za.<br />

62 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


FRAUD AWARENESS<br />

6‘6”<br />

6‘0”<br />

5’6”<br />

5’0”<br />

4’6”<br />

FRAUD<br />

6‘6”<br />

6‘0”<br />

5’6”<br />

5’0”<br />

4’6”<br />

Report any fraud to:<br />

1. Direct Line Management<br />

2. Divisional Management<br />

3. Group Legal<br />

4. Internal Audit<br />

5. Ethics Hotline<br />

Should you wish to remain anonymous, please use the ethics hotline below.<br />

Contact Information:<br />

ethicshotline@advtech.co.za 08600 (FRAUD) (37283)<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 63


Group Shared<br />

Services<br />

Why have GSS Function?<br />

Organisations that have successfully implemented this<br />

service delivery model have benefited by way of:<br />

Increased productivity<br />

Cost savings<br />

Greater degrees of flexibility<br />

Enhanced ability to make<br />

more informed decisions<br />

The elimination of duplicate processes and<br />

leveraging economies of skill and scale will<br />

be one of the primary drivers behind this<br />

transformation successfully delivering value<br />

to the business.<br />

Strategic intent<br />

Standardisation<br />

Simplification<br />

VISION<br />

Shared Services<br />

A trusted partner providing value adding<br />

services that enable our education and<br />

resourcing communities to focus on their core<br />

functions delivering the group strategic<br />

imperatives.<br />

Operational<br />

effectiveness<br />

Continually<br />

improving<br />

functional<br />

performance.<br />

STRATEGIC PILLARS<br />

Customer<br />

centricity<br />

Building<br />

relationships<br />

to maximise<br />

service<br />

experience.<br />

PRINCIPLES<br />

Cost<br />

efficiency<br />

Doing<br />

more with<br />

the same<br />

or less.<br />

Adoption<br />

Technology Enablement<br />

What we do<br />

Transactional Finance<br />

GOAL ROLE<br />

GOAL<br />

ROLE<br />

Billing<br />

To establish uniform procedures for invoicing individuals<br />

or companies for services, materials or supplies<br />

purchased from the <strong>ADvTECH</strong> Schools and maintain an<br />

accurate Accounts Receivable.<br />

Billings start the entire cycle at <strong>ADvTECH</strong><br />

• <strong>All</strong> billings are initiated by this department, with other<br />

departments following through according area of<br />

finance affected.<br />

Focuses solely on billing. Aims to provide accurate accounts<br />

to customers for payment to be made.<br />

Provides support for Campus Bursars to carry through<br />

service to the parents.<br />

Get billing quality up to standard. Going forward to work<br />

off our STASY so parents can retrieve statements and logging<br />

queries via our source system.<br />

Accounts payable<br />

To make payments for schools that have transitioned over<br />

to our GSS Payroll, Properties and the Support Office.<br />

To have 95% of invoices paid on time.<br />

THE ACCOUNTS PAYABLE PROCESS<br />

A need<br />

arises<br />

Obtain<br />

quotation<br />

Submit<br />

to Bursar<br />

Create PO<br />

Principal<br />

reviews<br />

Receive<br />

invoice<br />

Receive<br />

goods/<br />

services<br />

Issue PO<br />

Sage<br />

approval<br />

Submit to<br />

SharePoint<br />

GSS<br />

Reviews<br />

Update<br />

SharePoint<br />

Exception<br />

handling<br />

Record<br />

into Sage<br />

Schedule<br />

payment<br />

Load<br />

payment<br />

Release<br />

payment<br />

64 | <strong>ADvTECH</strong> INDUCTION TOOLKIT


Payroll<br />

ROLE<br />

To process <strong>ADvTECH</strong>’s payroll centrally.<br />

(this is only payroll department in the<br />

Group except for divisions that are still<br />

being integrated into the central payroll as<br />

they were acquired recently).<br />

The payroll department currently pays<br />

an average of 8 000 employees<br />

and independent contractors.<br />

Collections<br />

GOAL ROLE<br />

ROLE ROLE<br />

Responsible for collections on all outstanding fee accounts,<br />

to ensure financial sustainability and continuous cashflow.<br />

Build positive relationships with both internal and external<br />

customers.<br />

Collections is the end phase of the process: to collect student<br />

fees after Billings have been processed.<br />

Reduce bad debt and ensure financial sustainability.<br />

Customer focused – providing an excellent service to the<br />

account payers.<br />

Cashbook<br />

Daily updates of all Cashbooks.<br />

Resolve queries from parents, campus bursars as well as<br />

<strong>ADvTECH</strong> management.<br />

A support function for Schools Division.<br />

Pre-Legal<br />

To minimise bad debt for the Group.<br />

Save on collection and legal costs for the various brands.<br />

Collect maximum overdue’s and not to just hand over<br />

accounts to external collectors. (This is for Tertiary and<br />

Schools Division.)<br />

Facilitate all of the overdue debt as well as external<br />

collections (Attorneys/Collection Agencies).<br />

Other responsibilities include:<br />

• Handing over debt not collectable in the pre-legal<br />

environment.<br />

• Managing all debt with the various agencies until the<br />

debt is settled and account returned to campus.<br />

APS<br />

ROLE<br />

ROLE<br />

Responsible for the optimal<br />

functioning of the ADvTALENT<br />

People Solution (APS) system – an<br />

integrated HR and Payroll system<br />

currently being used throughout<br />

<strong>ADvTECH</strong>.<br />

Responsible for ensuring the smooth<br />

running of HR Administration, Payroll<br />

Administration and ultimately<br />

payment of employees.<br />

Be the link between HR Admin and<br />

Payroll.<br />

APS provides services for the entire<br />

Group (not only those in GSS).<br />

Ensures the smooth running and<br />

maintenance of the<br />

HR/Payroll system.<br />

HR Admin<br />

To provide Employee Benefit and Payroll<br />

data capturing service to Schools<br />

Division and the Support Office.<br />

Audits and captures of engagements,<br />

terminations, employment changes,<br />

benefits, claims and timesheets into APS.<br />

Partners with Payroll to provide clients<br />

reports and statistics, to ensure accuracy<br />

of their payroll and benefits.<br />

Hosts employee files, manages leave<br />

queries and provides HR Admin training.<br />

Provides an all-in-one HR Admin solution<br />

to clients; swiftly appoints, accurately<br />

administrates and sympathetically<br />

terminates employees.<br />

Automates functions so that the end user<br />

is empowered to make quick decisions<br />

and ensure output is accurate within<br />

set Payroll deadlines.<br />

<strong>ADvTECH</strong> INDUCTION TOOLKIT | 65


Tel +27 11 676 8000<br />

<strong>ADvTECH</strong> House, Inanda Greens, 54 Wierda Road West, Wierda Valley, Sandton, 2196<br />

www.advtech.co.za

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