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ADvTECH Induction Document

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OUR BUSINESS MODEL<br />

OUR CAPITALS<br />

HOW WE<br />

CREATE<br />

VALUE<br />

KEY STAKEHOLDERS<br />

KEY INPUTS DURING 2018<br />

ACADEMIC EXCELLENCE, INTELLECTUAL CAPITAL<br />

AND GOVERNANCE<br />

Academic development and investment in effective methodologies,<br />

curricula, programmes and qualifications that are relevant, accredited,<br />

well-recognised and respected locally and internationally are key to<br />

our business.<br />

We enhance operational effectiveness by building and employing<br />

intellectual capital and through innovation, product and market<br />

developments and reassessing business processes and shared services<br />

supported by technological development. Another key differentiation<br />

is the 26 brands in the group, which remain strong and continue to<br />

attract students and clients based on their specific well-defined value<br />

propositions and offerings.<br />

Regulatory<br />

bodies,<br />

students,<br />

clients and<br />

candidates<br />

• Our education brands<br />

• Sound compliance and governance<br />

systems and academic integrity<br />

• Central academic team who creates<br />

and develops material and manages<br />

the accreditation process<br />

• The IIE, SA’s largest “private university”<br />

• Highly qualified workforce<br />

• Continuous drive to improve IT systems<br />

to support the business<br />

PEOPLE, CULTURE AND HUMAN CAPITAL<br />

Many of our staff are professionally qualified and contribute a wealth<br />

of intellectual capital to our academic integrity. Our employees are<br />

ambassadors and are vital in growing and running our business. We<br />

invest in our employees to ensure we attract and retain high-calibre<br />

staff. Our employees, in turn, are passionate and committed to quality<br />

and excellence, which assists in creating and maintaining confidence<br />

in our value proposition.<br />

Employees and<br />

independent<br />

contractors<br />

• 7 549 employees<br />

• Professional, passionate employees<br />

• Talent management and succession<br />

planning programme<br />

• R17 million invested in employee<br />

training and development<br />

SOCIAL AND RELATIONSHIP CAPITAL<br />

Quality relationships with key stakeholders<br />

With our constant efforts to improve customer service, the business<br />

actively manages its stakeholder relationships with our students,<br />

parents, communities, clients, our business partners, government,<br />

regulators and investors. We also instil a culture of respect and by<br />

giving back to the communities through our outreach projects within<br />

the areas in which we operate, we aim to instil corporate citizenship<br />

and a sense of community.<br />

Students,<br />

parents,<br />

alumni, clients,<br />

government<br />

and regulatory<br />

bodies,<br />

investors,<br />

shareholders<br />

and media<br />

• 63 544 students<br />

• Tertiary campuses’ student bodies<br />

• Academic training and information<br />

sessions with teachers, lecturers,<br />

students and parents<br />

• Regular and proactive engagement<br />

with regulatory bodies<br />

• Community projects and engagements<br />

MANUFACTURED/INFRASTRUCTURE CAPITAL<br />

Environment conducive to learning<br />

Creating environments conducive to learning, enabling our students<br />

to meet their full potential academically and become well-rounded<br />

individuals. We invest significant financial capital in our campuses,<br />

furniture and fittings, technology equipment and facilities to expand<br />

our brands to deliver on our brand specific value offerings.<br />

FINANCIAL CAPITAL<br />

We use cash generated by our business activities and investments<br />

as well as funding, both debt and equity, to finance business growth<br />

organically and through strategic investments to support the group’s<br />

short-, medium- and long-term sustainability and growth plans. We<br />

provide our shareholders with a return on their investments through<br />

regular dividend payments.<br />

NATURAL CAPITAL<br />

We rely on natural resources such as land, energy and water to run our<br />

operations and are mindful of the fact that we need to preserve these<br />

precious resources by mitigating potential negative environmental<br />

impacts through responsible usage. Additionally, we educate our<br />

students and instil a deep respect for the environment.<br />

Students,<br />

teachers,<br />

lecturers,<br />

municipalities,<br />

government<br />

and regulatory<br />

bodies<br />

Investors,<br />

shareholders<br />

and employees<br />

Communities<br />

and<br />

environment<br />

• 132 education sites<br />

• Digitally enabled campuses<br />

• Dedicated properties team<br />

• Educational facilities design specialist<br />

• R946 million internally generated cash<br />

flows<br />

• R582 million increase in debt<br />

• R115 million invested in acquisitions<br />

• R556 million of capex<br />

• Energy efficiencies and water saving<br />

projects<br />

• Various recycling projects<br />

• Community upliftment projects<br />

• Business and CSI through Izzi Trust and<br />

Ulwasi Educational Trust<br />

• Environmental education forms an<br />

integral part of the curriculum<br />

6 | <strong>ADvTECH</strong> INDUCTION TOOLKIT<br />

Read more about<br />

our key stakeholder relationships

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