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Jeweller - March 2020

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Buying Groups Report<br />

Independent <strong>Jeweller</strong>s Collective<br />

with Joshua Zarb, Chief Executive Officer<br />

Est. <strong>2020</strong> | 4 BOARD MEMBERS<br />

0448 416 070 • WWW.JEWELLERSCOLLECTIVE.COM<br />

Founded<br />

January <strong>2020</strong><br />

Objective<br />

40+ Members in first year<br />

What are the prerequisites for joining?<br />

The Independent <strong>Jeweller</strong>s Collective (IJC)<br />

is currently partnering with Australia’s<br />

finest proactive jewellers. With no sign-up<br />

fees or lock-in contracts, we are welcoming<br />

partners with the highest ethical standards<br />

and professional integrity Australia wide.<br />

All applicants are required to satisfy<br />

a standard credit application, and provide<br />

store imagery and a high-resolution<br />

business logo.<br />

them on creative and strategic marketing<br />

plans. We aim to help our partners identify<br />

who their target customer really is, and<br />

guide them in refining their marketing<br />

message and product mix to ensure<br />

they’re in business for decades to come.<br />

We will refocus our partners on their<br />

point of difference, and strategically<br />

elevate their brand.<br />

What will be the basis of your B2B and<br />

internal technology?<br />

expertise of our supplier partners.<br />

Everyone needs sell-through, and between<br />

our own B2B offering and our hands-on<br />

approach to member support, we aim to<br />

provide as much education to both our<br />

retail and supplier partners to drive sales.<br />

This is the best support we can offer the<br />

industry as a whole.<br />

How will your buying group focus on<br />

training and education?<br />

What are the benefits of joining?<br />

We empower independent retailers to<br />

engage with their customers in unique and<br />

innovative ways, partnering with specialists<br />

in different fields to bring them the most<br />

up-to-date expertise and assistance.<br />

We also offer a hands-on approach – all<br />

IJC partners receive structured annual<br />

visits from our management team to assist<br />

them with key areas of modern retailing, as<br />

well as ongoing training and development<br />

throughout the year. Retailers can refer<br />

to our website for a full list of benefits.<br />

What unique benefits are offered?<br />

We have a simple business model that<br />

rewards our partners every time they utilise<br />

our network of preferred suppliers, to use<br />

on our exclusive IJC Vault of retail services.<br />

IJC partners also gain access to our<br />

bespoke communications dashboard and<br />

Ezi-Billing portal that links directly with<br />

MYOB and Xero. We offer tailored marketing<br />

solutions specific to each partner’s<br />

demographic and store fit out.<br />

Our partners have access to extensive<br />

hands-on staff and management training<br />

as well as an online training portal not<br />

offered elsewhere within the industry. Our<br />

IJC directors all have extensive experience<br />

in member service organisations.<br />

What will your B2C marketing<br />

plans involve?<br />

Nobody knows their customer better than<br />

our partners, so we will work together with<br />

The IJC management team has years of<br />

experience in developing and administering<br />

all aspects of digital strategy and marketing<br />

best practices. We have an added advantage<br />

in that our chief technology officer is a<br />

first-class programmer, so we can integrate<br />

our offering with third-party platforms and<br />

develop our own infrastructure in-house<br />

as well.<br />

We have custom built our Ezi-Billing<br />

Platform, which has an integrated B2B<br />

Dashboard for all internal communications<br />

and resources. It also includes a B2B Order<br />

Platform for our supplier partners which<br />

has the ability to suggest open-to-buys by<br />

category, to plan spending effectively. We<br />

are very strong in technology at IJC.<br />

What other kind of promotional support<br />

will you offer members?<br />

We want to help our partners attract the<br />

right customers with simple, consistent,<br />

modern styling and messaging that truly<br />

connects with their target customer.<br />

We will be moving away from the old<br />

fashioned one-size-fits-all approach of<br />

a standardised printed posters, banners<br />

and tickets package, and will be polishing<br />

the look of stores by introducing modern<br />

signage and merchandising systems.<br />

How will you support local jewellery<br />

manufacturers?<br />

IJC will work alongside many local jewellery<br />

manufacturers and supplier partners and<br />

will not purchase and hold any items of<br />

stock. Instead, we will exclusively rely on the<br />

IJC<br />

Top 3<br />

Advantages<br />

• One-onone<br />

advice,<br />

education<br />

and support,<br />

including<br />

business<br />

assessments<br />

• Custom-built<br />

integrated<br />

billing facility<br />

and support<br />

platform<br />

• Passionate<br />

management<br />

team with<br />

extensive<br />

industry<br />

experience<br />

Training and education is at the core of IJC.<br />

Our model ensures that all partners are<br />

creating reserves to use specifically<br />

on training or services to better their<br />

business overall.<br />

All IJC partners will receive a<br />

comprehensive Business Performance<br />

Checklist that will offer them scores<br />

and feedback on every key performance<br />

indicator. As part of their membership, they<br />

will also receive a subscription to a complete<br />

sales, management and personal wellbeing<br />

package from one of our IJC Vault partners.<br />

We will host several training events<br />

throughout the year, including state-based<br />

training, to allow key staff and managers to<br />

attend sessions in a cost-effective manner.<br />

Our training plan will also include<br />

international education and networking<br />

trips. We believe our smaller group size,<br />

strong training and development focus,<br />

and one-on-one assistance are some of<br />

the biggest drawcards for IJC.<br />

What is the cost of membership?<br />

Our membership fee is only $79 per month.<br />

This fee contributes to our extensive<br />

marketing and operational support.<br />

We give back to our partners by providing<br />

them rebates to utilise on our extensive<br />

menu of business services, typically<br />

providing them several thousands of dollars<br />

annually to directly assist them to grow<br />

sales or reduce costs.<br />

44 | <strong>March</strong> <strong>2020</strong>

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