040220 SWB DIGITAL EDITION

16 x April 2 — 15, 2020 x www.SouthwestOrlandoBulletin.com
XpediCare
Delivering the Promise of Telemedicine
When something doesn’t feel right
in your body — it could be a sore
throat, itchy eyes or a toothache —
your first instinct may be to make an
appointment with your primary care
physician or make a stop at your local
urgent care facility. However, the
notorious long waits and frustrating
runarounds of office visits can be
more painful than the ailment that
brought you there in the first place.
But what if there was an easier
way to get the care that you need?
Thai Pham, M.D., and Texas-based
physician, Phu Do, M.D., who met
while attending Brown University, decided
to address a problem they were
seeing in medical offices. People
would come in for basic concerns
and ended up spending too much
time and too much money to get a
relatively simple diagnosis and care.
“When it takes so much time, you’re
less likely to do it; and if you’re less
likely to do it, your heath suffers,” Dr.
Pham said about visiting a doctor’s
office. “The expense you pay in both
time and money is disproportional.”
Two years ago, Drs. Pham and
Do created a solution: XpediCare.
Dr. Pham used his computer science
knowledge to develop a secure
videoconferencing software
that takes telemedicine to the next
level. Patients can access Dr. Pham
or one of his two nurse practitioners
directly through the website at
www.xpedicare.com. After you set
an appointment, you will be sent a
link to access the videoconferencing
tool either by text or email. Patients
also have the option to download
XpediCare’s app, also developed by
Dr. Pham.
Drs. Pham and Do started XpediCare
because they saw “that as time goes
on, medical care has too many layers
between the person providing care
and the person receiving care.”
As it is becoming more difficult to
get care, Dr. Pham wanted to provide
a platform that made care more
personal and more direct.
“What we aim to do is remove all
those barriers to put you in direct
contact with our providers,” he said.
“When you message us, you’re talking
to someone who is immediately
in power to help you. That’s how we
can develop a relationship. Care is
not transactional.”
Transparency &
Personal Connection
For Dr. Pham, the most important
aspects of health care are transparency
and direct personal connection,
something he finds lacking in
most medical practices today. Many
offices utilize a patient portal to
share information with their patients,
but none can compare to the direct
access of XpediCare.
PROMOTIONAL FEATURE
“We are really the most transparent
practice anywhere, because you
get all your medical records at the
time they’re created,” Dr. Pham said.
“Nothing is hidden from you.”
The patient gets immediate access
to all of the doctor’s notes, as well
as lab and diagnostic results. Orders
are sent in PDF form straight to the
patient. All medical documents are
secured and protected by HIPPA
compliant technology.
“You’re in complete control of all
your medical records and information,”
Dr. Pham said.
Getting the Care You Need
Common issues that bring patients
to XpediCare are upper-respiratory
infections, dental pain, urinary
tract infections, cold/flu symptoms
and more. Dr. Pham and his team
can also treat hypertension and
hyperthyroidism/hypothyroidism,
ordering the blood tests and monitoring
any changes to make medication
adjustments.
Each visit is only $39, and patients
with or without health insurance pay
the same fee. If Dr. Pham isn’t able
to help remotely, the patient is refunded
the cost of the visit. He also
does not prescribe any controlled
medications.
Using his videoconferencing technology,
Dr. Pham can direct you in
performing exams that wouldn’t otherwise
be able to be done just over
the phone.
“We’re here to help you,” he said.
“Care should be made available as
much as possible and as affordable
as possible, so you can get the care
you need.”
Transcending the Barriers
During the current health crisis, Dr.
Pham and his team will continue to
remain available. Connecting with a
physician remotely means skipping
the commute and waiting room, and
still having access to the care you
need if you are social distancing or
under quarantine.
“We’re not here just for the crises,
and we’re not here only for your
pink eyes and sore throat,” Dr. Pham
said. “We can help manage chronic
diseases, as well, in a manner that
is much easier and on your own
time.”
Dr. Pham believes telemedicine
came with a promise — to make
care more accessible. And with
XpediCare, he is delivering on that
promise.
“We want to truly deliver the promise
of telemedicine, to be able to
help people and transcend the barriers
of distance and time and cost,
where it’s really needed.”
For more information, visit xpedicare.com. ª