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CHAPTER9
Communication
Good communication skills are vital tools for successful coaching. Every act of coaching involves
the coach in communicating.
Verbal Communication
‰ Speak clearly in a normal speaking voice.
‰ Make eye contact with the players.
‰ Use age appropriate language.
‰ Make sure every player can hear what is being said.
‰ Change the tone of voice occasionally for effect – speaking in a lower than usual tone
sometimes can be very effective in gaining players attention.
Non-Verbal Communication
‰ It has been estimated that over 60% of our communication is non-verbal.
‰ Every action of the coach has the potential to be an important non-verbal message to
the players.
‰ The coaches facial expressions, voice intonation, gestures, body position, use of arms
and hands etc can communicate a very positive or a very negative message to a player.
‰ It is imperative that the coach is aware of the subliminal impact of non-verbal messages
on players and to remember that what is communicated non verbally to players can be
as powerful as what is communicated verbally.
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