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YEAR<br />
BOOK<br />
CELEBRATING BAY BUSINESS | <strong>2020</strong><br />
YEAR BOOK <strong>2020</strong> | 1
2 | YEAR BOOK <strong>2020</strong>
BAY OF PLENTY<br />
BUSINESS STAYS<br />
FOCUSED<br />
FROM THE EDITOR<br />
DAVID PORTER<br />
AT A POINT BETWEEN<br />
EMBARKING on<br />
our second Bay of<br />
Plenty Business News<br />
<strong>Year</strong>book – and the<br />
publication of this<br />
edition – something<br />
strange happened. The world as I<br />
understood it was fundamentally<br />
changed by a virus that was invisible to<br />
the naked eye.<br />
It felt like an overnight transformation,<br />
though in practice it took a week or so<br />
for the full extent of the devastation<br />
being experienced globally from<br />
COVID-19 to fully sink in. I will admit that,<br />
in the early stages of the pandemic, I was<br />
a little sceptical about its potential longterm<br />
impact.<br />
I worked for the World Health<br />
Organisation during the SARS crisis<br />
period and lived in Asia for many years.<br />
I’d been through the Asian Financial<br />
Crisis, and the Global Financial Crisis. And<br />
I had concluded that, with coordinated<br />
government actions and good<br />
management systems, most crises could<br />
be overcome. I had come to believe that<br />
the natural optimism and resilience of<br />
humanity always eventually triumphed.<br />
My confidence was severely dented by<br />
COVID-19’s rampant global progress.<br />
As this editorial was written – in the<br />
first half of June <strong>2020</strong> – there were<br />
encouraging signs that at least the severe<br />
health issues around the pandemic<br />
seemed to be under control here in New<br />
Zealand.<br />
The coalition government had been<br />
effective in stemming the early infection<br />
and fatalities from COVID-19. They<br />
also benefited from dealing with a<br />
largely sensible and supportive, but<br />
relatively small population. And we were<br />
effectively secured by an oceanic moat.<br />
An election was due in September <strong>2020</strong><br />
as I wrote this, and the outcome was hard<br />
to call. But it seemed obvious, at least<br />
in June, that even with the best health<br />
outcomes, slamming the brakes on the<br />
economy was going to prove much<br />
easier than getting it back in gear and<br />
running again.<br />
All New Zealanders are facing the<br />
prospect of dealing with economic<br />
despair and recession for many months<br />
and possibly years. That said, the Bay<br />
of Plenty is in as favourable a situation<br />
as any of the country’s regions, with<br />
great strengths in horticulture, primary<br />
products, technology and manufacturing,<br />
and agile, adept and adaptable<br />
companies, many of them successful<br />
exporters. And of course New Zealand’s<br />
biggest and most efficient port.<br />
I’m delighted we’ve been able to<br />
produce and place <strong>Year</strong>book <strong>2020</strong><br />
in your hands. Our inaugural edition<br />
last year was conceived to celebrate<br />
the strengths of Bay business and that<br />
remains our objective. Our team was<br />
humbled by and appreciative of the<br />
support we’ve received from the many<br />
excellent local companies that have<br />
come into this year’s edition.<br />
And above all I’ve been encouraged<br />
by the positive approach the business<br />
community has shown in the myriad ways<br />
it has responded to COVID-19. Priority<br />
One chief executive Nigel Tutt – one of<br />
the many business and political leaders<br />
who share their insights on the future<br />
with readers in the <strong>Year</strong>book – suggests<br />
the key to minimising the damage from<br />
COVID-19 will be not just to maintain<br />
business confidence and employment,<br />
but to use this jolt to normal business as<br />
a catalyst.<br />
“As we seek to rebuild our economy,<br />
and with the knowledge that we are<br />
in reasonable shape compared to the<br />
rest of the world, we find ourselves in a<br />
position where we can look ahead and<br />
be bold about accelerating change,” he<br />
says.<br />
In the decade I’ve lived in the Bay, I’ve<br />
always been impressed by the essentially<br />
positive, flexible and collaborative nature<br />
of its business community. And I’m by<br />
nature an optimist.<br />
Be safe, well and supportive of each<br />
other.<br />
YEAR BOOK <strong>2020</strong> | 3
Contents<br />
Publisher<br />
Alan Neben<br />
021 733 536<br />
alan@bopbusinessnews.co.nz<br />
5 Tenby Powell, Mayor Tauranga City<br />
Council: First the pandemic, now<br />
the economy<br />
6 Garry Webber, Mayor Western Bay<br />
of Plenty District Council: Working<br />
together for the Western Bay’s<br />
future<br />
7 Forsyth Barr: Invest with confidence<br />
8 Sharp Tudhope Lawyers:<br />
Commercial experts with a<br />
community heart<br />
10 Hawkins: Building the Bay of Plenty<br />
14 Jenkins Freshpac Systems: Always<br />
innovative<br />
16 Doug Leeder: Time to draw on the<br />
Bay’s strengths and resilience<br />
18 KPMG: Bringing shared expertise to<br />
Bay clients<br />
20 Crombie Lockwood: Supporting<br />
clients and the community<br />
21 Nigel Tutt, Chief Executive Priority<br />
One: COVID-19 could be the<br />
catalyst we need<br />
38 Port of Tauranga: New Zealand’s<br />
biggest international cargo gateway<br />
41 Trustpower: The Apollo intern and<br />
graduate experience<br />
42 Bayleys: A cornerstone of the Bay of<br />
Plenty community<br />
44 Kristin Dunne, Chief Executive,<br />
Tourism Bay of Plenty: Tourism – a<br />
critical component in the Bay’s<br />
recovery<br />
46 Scion: Driving forestry tech<br />
innovation and growth<br />
48 The Staffroom: Trusted boutique<br />
recruitment<br />
49 NJK Advisory Ltd: Nick Kerr –<br />
expert advisor on credit risk and<br />
recoveries<br />
50 Strategic Pay: Delivering strategic<br />
rewards<br />
Editor<br />
David Porter<br />
021 884 858<br />
david@bopbusinessnews.co.nz<br />
For advertising inquiries please<br />
contact:<br />
Business Director<br />
Pete Wales<br />
022 495 9248<br />
pete@bopbusinessnews.co.nz<br />
Design<br />
Times Media<br />
bopbusinessnews.co.nz<br />
BOPBUSINESS<br />
PUBLICATIONS<br />
Bay of Plenty Business<br />
Publications Limited<br />
PO Box 155, Tauranga, 3144<br />
021 733 536<br />
info@bopbusinessnews.co.nz<br />
www.bopbusinessnews.co.nz<br />
22 Craigs Investment Partners:<br />
Providing New Zealanders with<br />
investment advice for more than<br />
35 years<br />
24 PMG Property Funds Management:<br />
Proudly Bay of Plenty born and bred<br />
28 Chambers of Commerce: The road<br />
to recovery starts here<br />
30 Carrus: Supporting its clients<br />
through the COVID crunch<br />
32 Cooney Lees Morgan: The<br />
changing face of law<br />
36 Enterprise Angels: Growing<br />
strongly and widening scope to<br />
impact investing<br />
37 Karl Gradon, GM Strategy for TOI<br />
EDA: Eastern Bay of Plenty wellpositioned<br />
for the future<br />
4 | YEAR BOOK <strong>2020</strong>
FIRST THE PANDEMIC,<br />
NOW THE ECONOMY<br />
BY TENBY POWELL,<br />
Tenby Powell is Mayor of Tauranga<br />
PENNING MY THOUGHTS<br />
ON THE region’s<br />
challenges partway<br />
through a pandemic<br />
response in the early<br />
stages of the most<br />
significant recession<br />
in living memory is more than a little<br />
daunting. Given there are still many<br />
unknowns that could affect our<br />
economy, I’ll restrict my ‘predictions’ to<br />
the scenarios I believe are highly likely<br />
to play out, and speak to what I see are<br />
the prerequisites for an accelerated<br />
recovery.<br />
One important known is that the<br />
Government will be investing in shovelready<br />
infrastructure projects to stimulate<br />
the economy and support and create<br />
jobs. We’ve already seen the $400-<br />
million-plus Tauranga Northern Link<br />
project will get underway before the<br />
end of <strong>2020</strong>, so that’s a great start. All<br />
of the Bay of Plenty councils have also<br />
put forward key infrastructure projects,<br />
which could get underway quickly, for<br />
Crown Infrastructure Partnership funding<br />
consideration. We remain hopeful that<br />
a number of significant investments will<br />
result and will underwrite the recovery of<br />
our construction sector.<br />
Tauranga City proposed 24 separate<br />
projects worth $1.1 billion across water,<br />
wastewater, roading, housing and<br />
growth, and community amenities, all of<br />
which could get underway in six to 12<br />
months and would generate significant<br />
employment. Encouragingly, most of<br />
those projects have gone through the<br />
first cut process and have been put<br />
forward for consideration. I’d like to<br />
think that a number of investments in<br />
the infrastructure our fast-growth city<br />
desperately needs will result from that<br />
process, so watch this space.<br />
Regional cooperation need<br />
I also see opportunities for Tauranga<br />
and the Western Bay of Plenty subregion<br />
to advance on a number of fronts<br />
through regional cooperation. We’re<br />
in a very good space and the progress<br />
being made through SmartGrowth will<br />
continue to facilitate shared solutions<br />
to shared issues. That regional focus<br />
also extends beyond the Bay of Plenty<br />
and I’ll be looking to work closely with<br />
my Waikato counterparts to ensure<br />
we bring a collaborative approach to<br />
transport infrastructure planning, to<br />
take advantage of our situation as the<br />
country’s preeminent export port.<br />
Tauranga’s fast-growth status will not<br />
change. We need to manage that<br />
growth and ensure that appropriate<br />
housing, infrastructure and community<br />
amenities are available to accommodate<br />
our growing population. New housing<br />
areas in Tauriko West and Te Tumu (East)<br />
will be a key part of that equation. But<br />
so too will be the moves we are making<br />
to facilitate building-up through higher<br />
density housing options in existing<br />
city suburbs, in particular the Te Papa<br />
Peninsula and CBD.<br />
Well-placed for recovery<br />
Looking at the region’s strengths,<br />
there’s little doubt we are well placed<br />
for recovery compared to many other<br />
areas. Our Kiwifruit industry has been<br />
largely unaffected and will continue to<br />
grow strongly. Forestry took an early hit,<br />
but is now back on-line and benefitting<br />
from improving log prices. And our<br />
dairy industry will also help to underpin<br />
recovery, assuming that world demand<br />
stays strong and dairy product prices<br />
are at least stable. As mentioned, we<br />
have New Zealand’s biggest and most<br />
efficient export port. Port of Tauranga<br />
has capacity to expand, while other<br />
ports, Auckland for instance, do not and<br />
I see considerable potential for growth<br />
and improved links through inland port<br />
facilities like Ruakura.<br />
The final word goes to the hospitality,<br />
tourism and events sectors, which<br />
have arguably been hit hardest by<br />
the closure of our borders and the<br />
pandemic restrictions. The Western Bay<br />
is less reliant on international tourism<br />
than many parts of the country, which<br />
is a distinct advantage. Tourism Bay of<br />
Plenty has displayed admirable agility in<br />
developing and launching a campaign<br />
to encourage Kiwis to holiday here, so<br />
we can look forward to a slow recovery<br />
in tourism spending.<br />
Events ground to a halt in the lockdown<br />
and uncertainties around the emergence<br />
from the pandemic mean there won’t<br />
be any immediate recovery. But we<br />
have a high-quality events sector<br />
and, providing we stay in control of<br />
COVID-19, we should start to see a<br />
re-emergence of activity through the<br />
summer season and beyond. And as<br />
we move down to level 1 and then,<br />
hopefully out of restrictions altogether,<br />
we can also look forward to our<br />
hospitality cashflows getting back to<br />
something a bit more like normal.<br />
In conclusion, we do have<br />
some bright spots on<br />
the horizon, so let’s<br />
take advantage<br />
of them, work as<br />
a team, support<br />
local businesses<br />
wherever possible<br />
and look to get<br />
our community and<br />
economy back on<br />
its feet as quickly as<br />
possible.<br />
TENBY POWELL<br />
YEAR BOOK <strong>2020</strong> | 5
WORKING<br />
TOGETHER<br />
For the Western Bay’s future<br />
BY GARRY WEBBER,<br />
Garry Webber is the Mayor of Western<br />
Bay of Plenty District Council<br />
COVID-19 HAS DEALT<br />
A BLOW to the region<br />
this year that is going<br />
to be felt for a long<br />
time, which is why we<br />
must adapt and work<br />
hard to ensure we help<br />
communities get back on their feet.<br />
These are once in a generation<br />
circumstances and we need to accept<br />
that the world will be different. The<br />
pandemic has forced not only a great<br />
shift from the traditional ways of working<br />
to a more distributed and remote mode,<br />
but also revealed an increased level of<br />
empathy for others.<br />
As the Western Bay Council worked<br />
towards finalising its <strong>2020</strong>-21 Annual<br />
Plan, we were mindful of the delicate<br />
balance required between real financial<br />
prudence and keeping our economy<br />
going in a post COVID-19 environment.<br />
We are really fortunate that in our district<br />
we have two significant sectors that<br />
are enjoying a reasonable degree of<br />
growth.<br />
First, the Kiwifruit industry is planning to<br />
double its output over the next 10 years<br />
and second, our population growth was<br />
forecast to continue, which will see the<br />
continuation of new houses being built.<br />
As a district, and region, we must<br />
continue to embrace adaptability,<br />
flexibility, and quick reaction to help<br />
the local economy by being nimble<br />
and able to kick-start good projects and<br />
create jobs.<br />
Council plays a vital role in this process<br />
to rebuild communities, particularly<br />
as a way to focus central government<br />
funding through to local communities<br />
and also with our own projects,<br />
infrastructure and processes such as<br />
consenting and regulatory roles.<br />
Infrastructure crucial for the region<br />
Our $515 million Crown Infrastructure<br />
Partners bid is testament to this<br />
commitment to ensure an immediate<br />
stimulatory effect on the construction<br />
industry, its workforce and the economy.<br />
The 16 district-wide projects we applied<br />
for will involve significant labour input,<br />
which would go some way to ensuring<br />
those displaced as the direct result of<br />
COVID-19 will have opportunities to find<br />
a new employment.<br />
As a well-managed provincial<br />
council, Western Bay of Plenty District<br />
Council has a track record of working<br />
constructively in partnership, both as<br />
lead and in support of others.<br />
Therefore, our bid is part of a<br />
coordinated Bay of Plenty regional<br />
package to support the economic<br />
recovery of New Zealand.<br />
The projects are consistent with the<br />
long-term direction of both the<br />
SmartGrowth BOP partnership and the<br />
Urban Form and Transport Initiative<br />
(UFTI) initiative, which aim to deliver<br />
a step change in housing, transport<br />
and place-making for the sub-region’s<br />
communities.<br />
GARRY WEBBER.<br />
It’s thinking about what we can and<br />
should do, together, to get the best<br />
possible outcome for the region.<br />
If successful, and linked with the $900<br />
million Tauranga Northern Link, this<br />
would be a huge win for the district<br />
to ensure the region thrives by taking<br />
advantage of economic growth<br />
opportunities.<br />
While the future remains somewhat<br />
unclear post-pandemic, it is imperative<br />
we all learn from the digital experiences<br />
we have faced under the initial phases<br />
of COVID-19 to our advantage to<br />
modernise our own businesses and the<br />
economy so as to provide real benefit to<br />
those areas that matter most within our<br />
communities.<br />
6 | YEAR BOOK <strong>2020</strong>
FORSYTH BARR<br />
Invest with confidence<br />
FORSYTH BARR OFFERS<br />
A FULLY accredited<br />
and experienced team<br />
of Investment Advisers<br />
right here in Tauranga,<br />
delivering innovative<br />
financial services and<br />
investment opportunities, supported by<br />
award-winning local and global research.<br />
Forsyth Barr’s reputation is founded on<br />
integrity, the highest standards of service<br />
and research-driven investment advice.<br />
The business has one of New Zealand’s<br />
leading research teams, while global<br />
affiliations ensure research coverage of<br />
major overseas investment markets.<br />
The business started in Dunedin in<br />
1936 and over a period of 84 years<br />
has expanded to 22 offices across the<br />
country, employing over 350 staff.<br />
Forsyth Barr is a foundation New Zealand<br />
Exchange firm (NZX), an accredited<br />
market participant and is proud that it has<br />
remained 100% New Zealand owned.<br />
The Tauranga office has been in<br />
operation more than 15 years. The local<br />
Investment Advisers Brett Bell-Booth,<br />
Andrew Davis, Philip Kilpatrick, David<br />
McConnochie and Paul O’Driscoll are<br />
all NZX-Accredited Authorised Financial<br />
Advisers and are available to provide<br />
clients with professional, personalised<br />
and confidential investment advice.<br />
They offer investment services, designed<br />
to deliver to the specific investment<br />
needs of individuals, families, trusts,<br />
charities, local iwi and companies. From<br />
experienced investors to those just<br />
starting out, Andrew, Brett, David, Philip<br />
and Paul can advise on a full range<br />
of investment services from portfolio<br />
management, investment advice and<br />
sharebroking, to cash management and<br />
saving options, including KiwiSaver and<br />
investment funds.<br />
Delivering service and performance<br />
Forsyth Barr’s Investment Advisers<br />
are motivated to deliver service and<br />
performance to clients, which in<br />
turn builds long-term and trusted<br />
relationships. Because of this focus on<br />
performance and service, today Forsyth<br />
Barr has over $9 billion of portfolio funds<br />
under advice and management.<br />
INNOVATIVE FINANCIAL SERVICES: DAVID MCCONNOCHIE, PAUL O’DRISCOLL,<br />
BRETT BELL-BOOTH, PHILIP KILPATRICK AND ANDREW DAVIS. PHOTO/SUPPLIED.<br />
“We put our clients’ best interests first,”<br />
said Forsyth Barr’s Tauranga Manager,<br />
David McConnochie. “Thanks to the<br />
support of our clients, and the hard<br />
work of our people, we are a successful<br />
business and we are proud to support a<br />
number of local community groups.”<br />
At a national level, Forsyth Barr also<br />
provides support to organisations<br />
throughout the country. An example<br />
of this is the $200,000 donation in<br />
April <strong>2020</strong> to The Foodbank Project<br />
and KiwiHarvest. These organisations<br />
are doing valuable work ensuring that<br />
people experiencing financial hardship<br />
receive the support they need.<br />
Contact the Tauranga team on the<br />
details below to find out more about<br />
Forsyth Barr or to discuss your investment<br />
objectives in confidence with one of our<br />
Authorised Financial Advisers.<br />
This column is general in nature and is not<br />
personalised investment advice. Disclosure<br />
Statements for Forsyth Barr Authorised<br />
Financial Advisers are available on request<br />
and free of charge.<br />
07 578 2737<br />
WWW.FORSYTHBARR.CO.NZ<br />
CONTACT-US/TAURANGA/<br />
YEAR BOOK <strong>2020</strong> | 7
SHARP<br />
TUDHOPE<br />
LAWYERS<br />
Commercial experts with a<br />
community heart<br />
<strong>2020</strong> UNIVERSITY OF WAIKATO TAURANGA<br />
CAMPUS. PHOTO/JEREMY TRITT.<br />
8 | YEAR BOOK <strong>2020</strong>
SHARP TUDHOPE LAWYERS<br />
HAVE BEEN in business<br />
more than 120 years,<br />
providing legal advice and<br />
practical solutions to clients<br />
throughout New Zealand.<br />
We strive to build client<br />
relationships that last, thinking ahead to<br />
ensure the advice we give is appropriate<br />
for the long term.<br />
Today Sharp Tudhope plays an active<br />
role in community organisations and the<br />
economic development of our city. In<br />
recent times our team of experts have<br />
been involved with the development<br />
of the University of Waikato building – a<br />
real coup for Tauranga.<br />
Commitment to quality<br />
Our base is an environmentally<br />
sustainable building that helps us to look<br />
after the health and wellbeing of our<br />
staff, and to welcome clients.<br />
Ultimately, it is our people that sets<br />
us apart from other law firms. Our<br />
commitment to exceptional service<br />
is why generations of families and<br />
businesses choose to work with us.<br />
Clients can be assured that we will work<br />
with them to find out what’s important<br />
and in turn work towards achieving their<br />
goals.<br />
Governance roles and key industry<br />
memberships<br />
With a strong commercial, property,<br />
employment and litigation practice,<br />
many of our team are leaders in their<br />
chosen fields of expertise. We strive<br />
to keep up to date with legal issues<br />
industry developments that may affect<br />
our clients. Our relationships and roles<br />
include:<br />
• Export NZ Bay of Plenty<br />
• Property Council New Zealand Bay of<br />
Plenty Branch<br />
• Enterprise Angels<br />
• Priority One<br />
• Institute of Directors<br />
• Human Resources Institute of New<br />
Zealand<br />
• Chartered Institute of Logistics and<br />
Transport<br />
• Civil Contractors New Zealand<br />
• RITANZ (Restructuring Turnaround and<br />
Insolvency NZ)<br />
“We are always<br />
willing to put<br />
our hand up<br />
and help where<br />
we can.”<br />
Community Spirit<br />
We are a tight knit team of more than<br />
50 staff, with a number who freely give<br />
their time to community initiatives and<br />
charities.<br />
We are proud to have members of the<br />
firm involved in the governance of local<br />
charities such as Waipuna Hospice, The<br />
Graeme Dingle Foundation, Tauranga<br />
District Riding for the Disabled, Youth<br />
TOP: ALASDAIR CHRISTIE, BILL<br />
CHAPMAN, BROOKE COURTNEY,<br />
DUNCAN COOK, HAMISH MURRAY,<br />
BOTTOM: JOHN GORDON, MATTHEW<br />
BILLETT, RICHARD HOARE, RICHARD<br />
KETTELWELL, SHIMA GRICE.<br />
Search and Rescue Trust (YSAR),<br />
Papamoa Community Surf Rescue Trust<br />
and the Papamoa Surf Lifesaving Club.<br />
In 2019 we helped the founders of the<br />
Tauranga STEM Festival (STEM Wana<br />
Trust) with advisory work by assisting<br />
them to achieve registered charity status<br />
and this year we have stepped in to<br />
help animal rescue organisation Rescue<br />
Revive Rehome on their journey to<br />
become a registered charity.<br />
We provide contractual services<br />
pro-bono to local triathlete Hayden<br />
Wilde, who is excelling in his chosen<br />
sport on the world stage. And we are<br />
involved with the success of young<br />
racing car driver, Liam Lawson who is<br />
also competing on the world circuit and<br />
has just won the NZ Motor Cup – New<br />
Zealand’s oldest motor racing trophy.<br />
We are committed to the continued<br />
growth and success of the Bay of Plenty<br />
region.<br />
07 928 2000<br />
WWW.SHARPTUDHOPE.CO.NZ<br />
YEAR BOOK <strong>2020</strong> | 9
HAWKINS<br />
Building the Bay of Plenty<br />
ONE OF NEW<br />
ZEALAND’S<br />
LEADING<br />
construction<br />
companies is making<br />
its mark in Tauranga<br />
and Rotorua.<br />
Noticed the number of quality new<br />
buildings that have gone up in the Bay<br />
of Plenty recently?<br />
Whether it’s Zespri’s head office in<br />
Mount Maunganui, the Tauranga<br />
Crossing shopping centre at Tauriko,<br />
the University of Waikato’s campus in<br />
Tauranga’s CBD, or the new Farmers<br />
development in downtown Tauranga,<br />
they all have one thing in common. They<br />
have all been built by the local Hawkins<br />
team.<br />
Hawkins built Stage 1 of Tauranga<br />
Crossing, which opened in September<br />
2016. On the basis of this work, Hawkins<br />
was also appointed to deliver Stage 2,<br />
which opened in April 2019. “Our client<br />
is extremely happy with the quality of<br />
work we delivered,” said Hawkins GM<br />
Central Peter McCawe. “There were<br />
1200 people working on the site in the<br />
lead-up to opening day. They pulled<br />
out all the stops so that it looked fantastic<br />
when the first shoppers walked through<br />
the doors.”<br />
And anyone who had been to the<br />
University of Waikato’s new Tauranga<br />
campus would tell you it was an<br />
awesome building with a very highquality<br />
finish, said McCawe.<br />
“It brings new learning opportunities<br />
into the heart of Tauranga, which is<br />
something we’re proud to be a part of.<br />
Based on the quality of our work, the<br />
University then asked Hawkins to do the<br />
specialised fit-out of the laboratories<br />
within the building as well.”<br />
Just down the road in Mount Manganui,<br />
there’s a new office building that stands<br />
out from the crowd. Zespri’s head office<br />
is distinctive because it has the green<br />
leaves of a kiwifruit vine woven into its<br />
design.<br />
“The Zespri project required building an<br />
office in two stages, right next door to<br />
the client’s existing office,” said McCawe.<br />
“Once the first stage was complete, the<br />
client moved in and we demolished the<br />
old building to make way for the second<br />
stage.”<br />
As well as delivering a great building, the<br />
project team went above and beyond to<br />
divert construction waste from landfill.<br />
“The project team, client and<br />
subcontractors were all on board and<br />
keen to see what we could do,” he said.<br />
As well as having multiple bins on site<br />
to separate waste, the team came up<br />
with the idea of a Recycling Kiosk, where<br />
the public could access good, useable<br />
building materials that might otherwise<br />
go to landfill.<br />
ZESPRI’S NEW HEADQUARTERS<br />
IN MOUNT MAUNGANUI.<br />
PHOTO/SUPPLIED.<br />
10 | YEAR BOOK <strong>2020</strong>
TAURANGA CROSSING SHOPPING<br />
CENTRE IN TAURIKO. PHOTO/SUPPLIED.<br />
“We built the kiosk on the outside<br />
edge of the site, so there was no<br />
danger of the public passing through<br />
the construction area. We opened the<br />
kiosk once a week and let the public<br />
know that they could take the materials<br />
for free. It was a simple and costeffective<br />
way of diverting waste from<br />
landfill.”<br />
In Tauranga’s CBD, Hawkins is the main<br />
contractor leading the new Farmers<br />
retail development with its twin<br />
apartment towers.<br />
“This project is particularly exciting for<br />
Tauranga as its retail and dining area<br />
will draw people into the CBD. And<br />
of course, the lucky residents in the<br />
apartments will bring new business to<br />
the surrounding retailers as well.”<br />
Hawkins is busy in Rotorua too, working<br />
on Red Stag’s new Cross Laminated<br />
Timber plant, and the refurbishment of<br />
Rotorua Museum and the Sir Howard<br />
Morrison Performing Arts Centre.<br />
Meanwhile in the Waikato, the Hawkins<br />
Central team are also involved in<br />
several new projects for the University<br />
of Waikato and the refurbishment of<br />
the former IRD building in Bryce St.<br />
“Our client<br />
is extremely<br />
happy with the<br />
quality of work<br />
we delivered.”<br />
- Peter McCawe<br />
“We have some really exciting projects<br />
on the go. Our people are proud to be<br />
part of creating some pretty awesome<br />
facilities for the people of the Waikato<br />
and Bay of Plenty,” said McCawe.<br />
07 960 3000<br />
WWW.HAWKINS.CO.NZ<br />
UNIVERSITY OF WAIKATO TAURANGA CAMPUS. ZESPRI RECYCLING KIOSK.<br />
YEAR BOOK <strong>2020</strong> | 11
12 | YEAR BOOK <strong>2020</strong>
YEAR BOOK <strong>2020</strong> | 13
ALWAYS INNOVATING<br />
YOU DON’T MAKE<br />
IT TO 137 years old<br />
accidentally or by<br />
good luck. Driven by<br />
changing markets,<br />
industries and customer<br />
needs, Jenkins<br />
Freshpac Systems takes its long history<br />
of innovation and delivering on its<br />
promises very seriously. It is not a recipe<br />
you rush to change.<br />
A decade before she was allowed to<br />
vote and only 40 odd years after the<br />
Treaty of Waitangi was signed, Jane<br />
Elizabeth Jenkins arrived in New Zealand<br />
and started her fledging printing<br />
business, J. E. Jenkins in Hobson Street,<br />
Auckland. It is hard to imagine the<br />
challenges that faced Jane back in 1883<br />
when starting a business in what was very<br />
much a man’s world.<br />
In the business’ early years, Jane<br />
Jenkins focused on the production<br />
of heavy weight paper banking bags<br />
and the business eventually moved<br />
into producing stationery and specialty<br />
envelopes, becoming J. E. Jenkins the<br />
Printers.<br />
During the great depression, the<br />
business fell on difficult times as her<br />
debtors were unable to meet their<br />
commitments to her business and a deal<br />
was struck with the Parkinson family,<br />
who travelled out to New Zealand on<br />
the same boat as Jane. The Parkinson’s<br />
continued to trade the business and<br />
became known for their supply of labels<br />
into the pharmaceutical industry.<br />
In the 1970’s, Tony McInness joined the<br />
business to work alongside father-inlaw<br />
Tom Parkinson and together they<br />
rationalised the business to focus on the<br />
JANE ELIZABETH JENKINS, LEFT, AND A<br />
JENKINS PRINTERS VAN CIRCA 1950.<br />
newly emerging innovation of selfadhesive<br />
labels that no longer required<br />
the additional application of gum or glue<br />
to adhere to a surface. This led Parkinson<br />
and McInness into investigating the<br />
concept of labelling fruit and was the<br />
beginning of a relationship with Sinclair<br />
that endures to this day.<br />
The Sinclair International system allowed<br />
brand and variety information to be<br />
carried directly on produce all the way<br />
into the end-consumers hands. For the<br />
first time, growers could differentiate<br />
themselves and sell their added value for<br />
a premium over their competitors.<br />
GENERAL MANAGER JAMIE<br />
LUNAM AND SALES MANAGER –<br />
CONSUMABLES ANN CAMERON<br />
DEMONSTRATE JENKINS<br />
NEW HERO PRODUCT, HOME<br />
COMPOSTABLE PLASTIC-FREE<br />
NETTING FOR PRODUCE, AS<br />
THE COMPANY CONTINUES<br />
TO EVOLVE ITS TRADITIONAL<br />
BUSINESS. PHOTO/SUPPLIED.<br />
Direct to fruit labelling went on to<br />
be a core part of produce marketing<br />
strategies and New Zealand brands<br />
can now achieve between 10 and 30<br />
percent more than their competitors by<br />
shipping our proof of provenance with<br />
our product.<br />
In the current day, this ability to attract a<br />
premium translates to several hundred<br />
million more dollars in export earnings<br />
14 | YEAR BOOK <strong>2020</strong>
than if our home grown produce went<br />
to market unbranded.<br />
By the 1990’s and 2000’s, the business<br />
had grown to be one of the largest<br />
specialist label print houses in the<br />
country serving some of the biggest<br />
brands of the day, thanks largely to<br />
these early examples of adopting<br />
emerging technology which have<br />
continued throughout the evolution of<br />
the business and is clearly evident in<br />
how it operates today.<br />
In 2014, the decision was made to sell<br />
off the general label manufacturing<br />
Jenkins Freshpac is a leading<br />
supplier of post-harvest automation,<br />
packaging and labelling solutions.<br />
business and focus on horticulture as the<br />
business had added wider horticulturecentric<br />
products to its offering, including<br />
a wide array of packaging and labelling<br />
solutions for the post-harvest industry.<br />
A purpose-built facility was constructed<br />
in the then empty fields of the Tauriko<br />
Business Estate in Tauranga to be close<br />
LEFT: TONY MCINNESS.<br />
CENTRE: TOM BOOTH PARKINSON.<br />
RIGHT: JOHN BOOTH PARKINSON.<br />
to the nations largest port and key<br />
customer base, being kiwifruit pack<br />
houses.<br />
During the past few years, Jenkins<br />
Freshpac Systems has been recalibrating<br />
its business, which now has five hubs<br />
across the country and continues to<br />
evolve to meet its changing customer<br />
needs. While printing labels remains<br />
core to the business, Jenkins Freshpac<br />
is a leading supplier of post-harvest<br />
automation, packaging and labelling<br />
solutions and is regularly acclaimed for<br />
CAMERON MCINNESS AND<br />
MELISSA YATES, FOURTH<br />
GENERATION FAMILY LEADING<br />
THE BUSINESSES.<br />
their market-leading customer service<br />
and technical support.<br />
To bolster their capability in an evolving<br />
post-harvest sector Jenkins have in<br />
recent times made several bold moves.<br />
In 2018 Jenkins entered a joint venture<br />
with North America’s leading apple pack<br />
line producer, Van Doren Sales and<br />
partnered with Tauranga’s Robotics Plus<br />
to launch their robotic apple packing<br />
machine to the world, with great success.<br />
Then in 2019 the Jenkins team invested<br />
in Hastings-based CR Automation, which<br />
added top end mechatronics, robotics<br />
and machine integration to the portfolio.<br />
It is not surprising to learn that the<br />
Jenkins team have a swag of awards<br />
and commendations under their belt<br />
in areas such as print quality, customer<br />
service, innovation, embracing digital<br />
technology, building design, business of<br />
the year, employer excellence and more.<br />
John Booth Parkinson<br />
When you talk to the Jenkins team,<br />
they burst with pride in how far they<br />
have come and are quick to reference<br />
it being a great place to work, a great<br />
industry to work in and how exciting<br />
the future looks. The team quite clearly<br />
do not come to work to eat their lunch,<br />
but because they know they are making<br />
a real difference to their customers<br />
businesses and have confidence they will<br />
be doing so for many decades to come.<br />
Tony McInness<br />
Tom Booth Parkinson<br />
07 575 0562<br />
WWW.JENKINSFPS.CO.NZ<br />
YEAR BOOK <strong>2020</strong> | 15
TIME TO DRAW<br />
ON THE BAY’S<br />
STRENGTHS<br />
AND RESILIENCE<br />
BY DOUG LEEDER,<br />
Doug is an experienced business<br />
director and long-serving member<br />
of the Bay of Plenty Regional Council<br />
(BOPRC). These comments reflect his<br />
private views.<br />
THERE’S AN ADAGE –<br />
WHEN the going gets<br />
tough, the tough get<br />
going.<br />
Whilst COVID-19 has<br />
delivered a savage<br />
setback to many<br />
businesses, and a lethal blow to others<br />
in <strong>2020</strong>, I’m sure that most will refocus<br />
and restructure their enterprises to meet<br />
our changed environment. This is a<br />
challenge to be met, whether short- or<br />
long-term.<br />
The old saying I mentioned speaks to<br />
resilience, and that’s a quality the people<br />
of the Bay of Plenty have in spades.<br />
An example is the impact that the<br />
kiwifruit disease PSA had on our region.<br />
Cash flows and enterprises disappeared<br />
overnight, but looking back now there<br />
can only be admiration for the way that<br />
industry refocused, developed G3, and<br />
the rest is history.<br />
Those in the dairy industry faced income<br />
and balance sheets halved when prices<br />
fell from $8/kg milk solids. Yet again,<br />
individuals battled their way through<br />
what was a supply and demand-driven<br />
correction, albeit part of global trade<br />
positioning.<br />
We have recovered before and we can<br />
take this hard-won experience into the<br />
current situation in the Bay of Plenty.<br />
Expert opinions can vary<br />
Economic commentators are predicting<br />
doom and gloom – but it is important<br />
to remember that opinions can vary,<br />
even between experts. What we do<br />
know in practice is that businesses and<br />
DOUG LEEDER.<br />
communities can and will recover and<br />
thrive.<br />
We must consider and look after those<br />
most impacted by job losses and the<br />
government’s intervening stimulus goes<br />
some way to addressing that. However,<br />
we all need to recognise that whatever<br />
central government’s borrowing figure<br />
arrives at, at some stage, this and future<br />
generations will have to return or reduce<br />
the debt. There can only be a few ways<br />
to do that:<br />
1. Economic growth or trade and<br />
the resultant taxes (both direct and<br />
indirect).<br />
2. Increases in the marginal tax rates.<br />
So how does the Bay of Plenty fare?<br />
Probably better than most.<br />
Our regional advantages<br />
We have a regional economy that is<br />
weighted to primary industries – forestry,<br />
horticulture and pastoral farming. We<br />
have New Zealand’s biggest export port<br />
with a supply chain bringing a large<br />
percentage of New Zealand’s exports to<br />
Tauranga.<br />
This supply chain efficiency attracts<br />
manufacturing industry to the Bay, which<br />
flows into associated servicing industries<br />
to meet the growing demand from<br />
industry and residential alike.<br />
In addition, we have the fact that the Bay<br />
16 | YEAR BOOK <strong>2020</strong>
is a desirable and increasingly soughtafter<br />
place to live, work and play.<br />
However, in the Western Bay we need<br />
to deliver on the work that SmartGrowth<br />
and the Urban Form and Transport<br />
Initiative (UFTI) will address through its<br />
30-year planning document. This will<br />
ensure that the current issues around<br />
congestion, housing availability and<br />
affordability are addressed as soon as<br />
possible. It’s imperative we stick to the<br />
high level deliverables to sustainably<br />
manage growth, while maintaining our<br />
region’s inherent advantages.<br />
The success of our sub-region cannot<br />
fall solely to local government or any<br />
one party. The likes of the Chambers<br />
of Commerce, Priority One, BayTrust,<br />
TECT and others must work together to<br />
facilitate new private entities/businesses<br />
to enter and hopefully succeed in our<br />
Western Bay region. The rise of the<br />
Māori economy will also be key to our<br />
continuing future success.<br />
BOPRC contributions to the community<br />
The Bay of Plenty Regional Council<br />
(BOPRC) is frequently admired by others<br />
for its financial prudence and success.<br />
However, it has been a long run journey<br />
for which credit must go to past and<br />
current councils who have had the vision<br />
to back themselves and act in the interest<br />
of the ratepayers of the region.<br />
It is not widely known that your regional<br />
council receives dividends and revenue<br />
“We have New Zealand’s biggest<br />
export port with a supply chain<br />
bringing a large percentage of New<br />
Zealand’s exports to Tauranga.”<br />
from its investments through Quayside<br />
Holdings to the tune of $33 million<br />
each and every year. These dividends<br />
continue to increase through prudent<br />
financial management and highly<br />
capable investment expertise. That<br />
money is used to reduce the regional<br />
council general rate for every ratepayer<br />
in the region.<br />
In simple terms, that means without that<br />
contribution to every ratepayer, your<br />
regional council general rates would<br />
increase nearly 120 percent. I.e. a median<br />
general rate of $240 would go to $528<br />
for Western Bay ratepayers.<br />
BOPRC has further made cash grants<br />
to the University of Waikato campus in<br />
Durham Street to the tune of $15 million,<br />
and another $5 million to the Vessel<br />
Works marine precinct. It also funds the<br />
University of Waikato Coastal Science<br />
Chair, to name a few initiatives that bring<br />
benefit to the region<br />
All of these activities bring business and<br />
recognition to the Bay as a desirable<br />
and ideal place to establish and operate<br />
learnings or businesses.<br />
We need to take the long view<br />
It can be frustrating when some less<br />
informed commentators, and people<br />
with vested interests, suggest that<br />
the Regional Council should divert<br />
ratepayers’ money towards their<br />
particular goals. Some suggest selling<br />
long-term assets for short-term gain, but<br />
taking a short-term view rarely has the<br />
desired effect.<br />
The resilience of the Bay of Plenty is<br />
partly due to people making decisions<br />
looking at the long-term and holding<br />
their nerve in tough times.<br />
And in these times, we will, as we have<br />
done before, collectively continue to<br />
play a part in supporting the region to<br />
recover from COVID-19.<br />
YEAR BOOK <strong>2020</strong> | 17
KPMG<br />
Bringing shared expertise<br />
to Bay clients<br />
KPMG IS FOCUSED<br />
ON FUELLING New<br />
Zealand’s prosperity<br />
and encouraging the<br />
lasting wellbeing of<br />
all New Zealanders.<br />
Increasingly, the firm<br />
says, it is recognising that the successful<br />
businesses of tomorrow will be those<br />
that make a contribution not only to<br />
their shareholders, but also to their<br />
people, communities and the country as<br />
a whole.<br />
The firm is locally owned with a national<br />
team of 1000+ professionals providing<br />
services across audit, tax, accounting,<br />
consultancy and deal advisory. KPMG<br />
works with all manner of business from<br />
SMEs and family-owned businesses to<br />
Government, public sector and not-forprofits.<br />
The firm is also able to tap into its<br />
global network of expertise.<br />
Tauranga Managing Partner Glenn<br />
Keaney, an audit specialist, says as a<br />
result of the COVID-19 pandemic, the<br />
national firm has seen an increase in<br />
the need for assistance with business<br />
continuity consultancy and its valuation<br />
and deal advisory services, with a rising<br />
number of change projects as NZ<br />
companies re-focus.<br />
“Our clients trust us to deliver the kind of<br />
targeted advice, technical knowledge<br />
and industry insights that help them<br />
manage risk and embrace opportunities<br />
and we work shoulder-to-shoulder with<br />
them to achieve this,” says Keaney.<br />
KPMG has been making sure its clients<br />
have robust cash flow forecasts and<br />
has been recommending they have a<br />
number of different forecast scenarios.<br />
“Many have used their worst-case<br />
scenario to make their initial basic<br />
decisions, but they also need to create a<br />
revised longer-term view on strategy.”<br />
He emphasises that what makes KPMG<br />
stand out in Tauranga is that it is a fully<br />
integrated partnership across New<br />
Zealand, unlike its local competitors.<br />
Keaney, who recently stepped down<br />
as chairman of the Acorn Foundation,<br />
says KPMG Tauranga office is also<br />
implementing its own endowment<br />
fund in conjunction with the Acorn<br />
Foundation where the firm and<br />
individual members of staff will make<br />
contributions into the fund, which will<br />
be invested and a distribution made<br />
annually to local recipients.<br />
ROB HILL AND GLENN KEANEY.<br />
Tax specialist Rob Hill named new<br />
partner<br />
Keaney noted the importance of the role<br />
played by tax specialist Rob Hill and said<br />
KPMG was very excited to name him as<br />
the firm’s first new Tauranga partner for<br />
five years. Hill joins Keaney and the other<br />
current partners Paul Stott, Tracy Preston-<br />
Lett and Mark Thomas.<br />
Hill joined KPMG in Tauranga over a<br />
decade ago and has “pretty much come<br />
through the senior ranks with us,” says<br />
Keaney.<br />
“He’s one of the only pure tax specialists<br />
18 | YEAR BOOK <strong>2020</strong>
in the Bay of Plenty and is often called<br />
upon by other local accountants for his<br />
knowledge.<br />
He acknowledges it has been a<br />
painstaking and competitive journey of<br />
self-improvement and skills-building<br />
in areas ranging from team handling to<br />
how to present complex information<br />
simply to clients. “It’s taken many years to<br />
prepare for this,” he says.<br />
Hill believes the KPMG offering is<br />
unique in the Bay.<br />
“KPMG works very closely across the<br />
country and it’s very easy to find who has<br />
expertise on a particular subject matter.<br />
I’ve always found KPMG colleagues to<br />
be particularly generous with their time<br />
and helping to work through a problem.<br />
It allows us to bring particular expertise<br />
to specific clients very easily.”<br />
Hill says he regards the experience<br />
of KPMG’s tax team as being of<br />
special importance given the flood of<br />
government announcements that have<br />
emerged in <strong>2020</strong>.<br />
“You do need a depth and diversity of<br />
expertise together with the underlying<br />
knowledge to understand the particular<br />
impact of those announcements. At<br />
the end of the day, what you see in the<br />
announcement is only the starting point -<br />
the devil’s usually in the details.<br />
“And the broader the base to share<br />
experiences across, the more complete<br />
advice you can bring to clients. Given<br />
the number of changes, our tax<br />
specialisation will be really critical.”<br />
TRACY PRESTON-LETT AND GLENN KEANEY DISPLAYING THE NEW E-BIKES.<br />
KPMG GETS ON ITS E-BIKES<br />
Glenn Keaney says the health and<br />
wellbeing of KPMG staff is important<br />
to the business. The office recently<br />
purchased two e-bikes for staff to use<br />
during business hours, and for leisure.<br />
“This is part of our sustainability goals<br />
and we hope that other corporates<br />
will follow suit to help get single car<br />
drivers off congested roads, and into<br />
a healthier lifestyle,” he says. “They’re<br />
practical, it’s a quick easy way to get<br />
around and a great way to encourage<br />
and support our team in maintaining<br />
or adopting a healthy lifestyle. And<br />
they’re fun.”<br />
However, Hill did note that in his<br />
experience, while a lot of this year’s<br />
government packages assumed things<br />
could go badly, he has found many<br />
clients have been more optimistic about<br />
prospects for the coming year than<br />
might have been expected.<br />
“You’ve always got to be positive as a<br />
business.”<br />
07 578 5179<br />
WWW.KPMG.CO.NZ<br />
YEAR BOOK <strong>2020</strong> | 19
CROMBIE LOCKWOOD<br />
TAURANGA TEAM’S 2019<br />
SHORTS DAY FUNDRAISING<br />
FOR HOSPICE.<br />
CROMBIE LOCKWOOD<br />
Supporting clients and the community<br />
AS INSURANCE<br />
BROKERS, HELPING<br />
PEOPLE and building<br />
strong relationships<br />
is at the heart of what<br />
Crombie Lockwood<br />
does every day.<br />
By getting to know their clients’<br />
businesses and understanding the risks<br />
they face, Crombie Lockwood provides<br />
insurance solutions that will position<br />
their clients to financially survive any<br />
insurable event. Yet their commitment to<br />
protect what’s important and help when<br />
times get tough doesn’t end there and<br />
naturally extends to the local community.<br />
Crombie Lockwood was founded in<br />
the provinces (in Hawke’s Bay in fact),<br />
and in the 40 years since then, while<br />
they’ve grown to all corners of the<br />
country, their dedication to giving back<br />
hasn’t diminished. In this Bay, they’ve<br />
been supporting the Waipuna Hospice<br />
for more than 12 years. In that time, the<br />
Crombie Lockwood Tauranga team has<br />
grown rapidly and so has the desire to<br />
lend a hand. Today the team of around<br />
40 make up some of the 800 volunteers<br />
who regularly give their time to the<br />
Hospice.<br />
Crombie Lockwood Tauranga Group<br />
broking manager Janine Rodgers, said<br />
that working with Waipuna Hospice was<br />
a great way to give back and to foster<br />
team culture.<br />
“Getting involved with the Hospice has<br />
been a brilliant way for our team to build<br />
relationships as well as give back. We<br />
come together inside and outside office<br />
hours to help out,” she said.<br />
“Operating the Hospice’s six charity<br />
shops is one of the most important<br />
roles we help with as it’s a big source<br />
of revenue for them. But we also do a<br />
quarterly wash of the buildings at Te<br />
Puna, we’ve helped prepare goods for<br />
sale, ushered fundraising shows and<br />
concerts, marshalled cars at the annual<br />
remembrance service and prepared<br />
afternoon tea for Hospice visitors. Any<br />
help they need we’re keen to get stuck<br />
in,” said Rodgers.<br />
Protecting Waipuna Hospice’s future<br />
with the right insurance<br />
Aside from volunteer work, Crombie<br />
Lockwood Tauranga has worked with<br />
Waipuna Hospice as their insurance<br />
broker for many years.<br />
“As with all our clients, we strive to learn<br />
as much about their business as possible<br />
and volunteering has most definitely<br />
helped with that,” said Rodgers.<br />
“We’ve learned first-hand about<br />
their risks. And that has given us even<br />
greater insight into their exposures and<br />
operations so we can tailor an insurance<br />
programme to best fit their needs.”<br />
“Getting involved with the Hospice<br />
has been a brilliant way for our team<br />
to build relationships as well as give<br />
back.” – Janine Rodgers<br />
And while Rodgers said Crombie<br />
Lockwood couldn’t commit to<br />
volunteering for all clients, they are<br />
dedicated to supporting local business<br />
with their insurance needs. “We want to<br />
give all Crombie Lockwood clients peace<br />
of mind that their insurance is sorted so<br />
that they can get on with whatever it is<br />
they do best. And we’re pretty proud<br />
that for Hospice that’s looking after<br />
people when it’s needed most.”<br />
07 579 7600<br />
CROMBIELOCKWOOD.CO.NZ<br />
20 | YEAR BOOK <strong>2020</strong>
COVID-19<br />
could be the catalyst we need<br />
BY NIGEL TUTT,<br />
Nigel Tutt is chief executive of Priority<br />
One, Western Bay’s economic<br />
development organisation<br />
EARLY <strong>2020</strong> HAS<br />
PROVIDED A sour-tasting<br />
appetiser to what is to<br />
come over the next year.<br />
But while the future is very<br />
uncertain, I am confident<br />
the Western Bay of<br />
Plenty will come through the impending<br />
recession in reasonable shape. We are<br />
fortunate that most of our industries and<br />
businesses are in good markets and will<br />
be relatively resilient to the disruption.<br />
The key to minimising the damage for the<br />
rest of <strong>2020</strong>, will be maintaining business<br />
confidence and employment.<br />
There are a few learnings we can take out<br />
this economic shock and disruption: more<br />
traditional businesses have struggled<br />
and change hasn’t come easy, barriers<br />
to working flexibility have proven very<br />
movable, and we’re more reliant on<br />
population growth than is ideal.<br />
As we seek to rebuild our economy,<br />
and with the knowledge that we are in<br />
reasonable shape compared to the rest of<br />
the world, we find ourselves in a position<br />
where we can look ahead and be bold<br />
about accelerating change. There’s no<br />
sense in returning to the same normal, we<br />
need to return to a better normal.<br />
Key issues we should be considering<br />
How to speed up developments,<br />
while maintaining good process. This<br />
is particularly important in times of<br />
economic need, where we have intent<br />
from the private sector to invest, but<br />
the process simply takes too long and<br />
the steps are uncertain. This means a<br />
risk profile that eventually discourages<br />
investment. Resource Management Act<br />
reform would obviously help, but that<br />
won’t come quickly. We need a set of<br />
NIGEL TUTT.<br />
reliable and fast processes to manage<br />
consents.<br />
Confront New Zealand’s labour and<br />
productivity issue. We lack labour for<br />
many industries (horticulture is a good<br />
example) and this is unlikely to get<br />
significantly better in the future. We<br />
need to rapidly invest in technologies<br />
and processes that can allow us to grow<br />
businesses without an equivalent increase<br />
in people. This is particularly important as<br />
our primary sector markets grow and our<br />
population ages.<br />
Over the past six years in particular, the<br />
Western BOP has been a high growth<br />
economy. While in many ways that<br />
is great, we lag most other domestic<br />
cities in how that growth translates to<br />
household income. This, coupled with<br />
high housing and rental costs, gives us a<br />
situation where the economic prosperity<br />
is not shared by all. We can change that<br />
by pursuing higher value industries and<br />
jobs through technology and research<br />
and development investment.<br />
Another way we can influence the<br />
prosperity equation is to improve our<br />
social housing outcomes, where we<br />
again lag the rest of New Zealand in<br />
our proportion of social housing stock.<br />
This is an ideal example of where some<br />
government investment could help<br />
provide near-term jobs as well as longterm<br />
social benefit.<br />
Make our moves on environmental<br />
sustainability now. Our part of New<br />
Zealand has grown quickly without much<br />
consideration for the resources we’re<br />
consuming. And due to the nature of<br />
our industries, there hasn’t been much<br />
need for this consideration. There is no<br />
environmental economic plan for the<br />
BOP and we need to change that. Let’s<br />
make some moves now around areas that<br />
are clear and present – carbon reduction<br />
programmes that businesses can adopt,<br />
waste reduction and programmes to look<br />
after our rivers and hills, would be an<br />
excellent start.<br />
Now is also the time to consider our water<br />
situation. New Zealand doesn’t have a<br />
problem with rainfall, but we do have<br />
a problem with storing it in sufficient<br />
quantities for the amount that we use.<br />
This demand on our water resource is<br />
going to strengthen in the future as we<br />
further develop underutilised land and<br />
take advantage of New Zealand’s space in<br />
high value nutrition markets. Investment<br />
in water assets is again something that<br />
can provide near-term employment and<br />
long-term economic benefits.<br />
Harness the potential of our Māori<br />
economy. Māori are key stakeholders in<br />
land-based industries in the wider Bay<br />
of Plenty and comprise nearly half of all<br />
the young people in the region. Māori<br />
participation in key commercial ventures is<br />
growing: we have exemplars our region<br />
including the likes of Ngāi Tukairangi<br />
Trust (Kiwifruit), Mangatawa Papamoa<br />
Inc (Kiwifruit, aged care, papakainga<br />
and industrial property), Robotics Plus<br />
(robotics) and commercial collaborative<br />
initiatives such as Miro Ltd (Blueberries).<br />
Transformation for the Māori economy<br />
will require an engaged workforce and<br />
strong education links to business.<br />
So while we are in dark times at the<br />
moment, we haven’t lost potential for<br />
the future. COVID-19 can be the catalyst<br />
we need for a more rapid transition to a<br />
sustainable economy.<br />
YEAR BOOK <strong>2020</strong> | 21
CRAIGS<br />
INVESTMENT PARTNERS<br />
Providing New Zealanders with investment<br />
advice for more than 35 years<br />
MANY LOCALS<br />
WILL BE<br />
FAMILIAR with<br />
Craigs Investment<br />
Partners – an<br />
investment<br />
advisory firm<br />
founded in Whakatane over 35 years<br />
ago by Neil Craig, the current Chairman.<br />
Since then, Craigs Investment Partners<br />
(Craigs) has grown into one of the<br />
country’s largest investment advisory and<br />
investment banking* firms, providing<br />
services to individuals, trusts and<br />
companies as well as advising on some<br />
of New Zealand’s largest corporate<br />
transactions.<br />
“I believe our growth over the years is<br />
a result of us remaining focused on our<br />
core expertise,” said Frank Aldridge,<br />
Managing Director Craigs Investment<br />
Partners.<br />
“Our four business divisions; private<br />
wealth, investment banking*, institutional<br />
equities and funds management work<br />
with the same vision in mind – to<br />
provide high quality investment services<br />
tuned to the unique needs of our<br />
clients.”<br />
Today, Craigs have a nationwide network<br />
of 19 branches and employ over 160<br />
investment advisers. The head office<br />
is based in Tauranga employing more<br />
than 230 locals and is owned by over<br />
200 staff shareholders. Neil Craig adds:<br />
“This makes our commitment to deliver<br />
superior service personal. Employees<br />
having ‘skin in the game’ encourages a<br />
genuine commitment to client service,<br />
superior advice and a loyal culture.”<br />
Craigs specialise in investing<br />
Craigs offers a broad range of<br />
investment services, which has centred<br />
around providing personalised<br />
investment advice to private wealth<br />
clients. Their premium service offers a<br />
dedicated investment adviser who will<br />
tailor an investment portfolio to each<br />
client – it is very much a partnership.<br />
This advice is underpinned by a team<br />
of research analysts who monitor the<br />
markets and provide advisers and clients<br />
with timely insights on listed companies.<br />
“Our focus on quality market research<br />
and strong client relationships is central<br />
to our business. By choosing to be a<br />
client of Craigs, you can expect a high<br />
standard of expertise, knowledge and<br />
ability,” said Frank Aldridge.<br />
Craigs Investment Partners Limited is an NZX Participant firm. Adviser Disclosure Statements are available on request and free of charge. The<br />
Craigs KiwiSaver Scheme is issued and managed by Craigs Investment Partners Superannuation Management Limited. The Craigs KiwiSaver<br />
Scheme Product Disclosure Statement is available at craigsip.com/documents. The Craigs Superannuation Scheme is issued and managed by<br />
Craigs Investment Partners Superannuation Management Limited. The Craigs Superannuation Scheme Product Disclosure Statement is available<br />
at craigsip.com/documents.<br />
22 | YEAR BOOK <strong>2020</strong>
CRAIGS COMMUNITY<br />
GIVING PROGRAMME<br />
Innovative mySTART service<br />
While Craigs started out in the early<br />
days as a broking firm, they continually<br />
evolved their services to respond to<br />
client needs – and this strategy has<br />
contributed to the company’s continued<br />
growth.<br />
An example of this innovative thinking<br />
resulted in the establishment of an<br />
investment service called mySTART,<br />
which was introduced over 20 years<br />
ago, initially to attract a younger investor.<br />
Investors can build a portfolio with as<br />
little as $100 per month, or a lump sum<br />
making it an extremely accessible way to<br />
start investing.<br />
Clients not only benefit from the Craigs<br />
research team shortlisting approximately<br />
190 investment options (e.g. shares,<br />
bonds and funds) to choose from, but<br />
also having an investment adviser at<br />
hand to help with investment decisions.<br />
This investment solution has been<br />
extended to Superannuation and<br />
KiwiSaver.<br />
Craigs provides a range of services<br />
that caters for nearly any circumstance;<br />
whether someone has already built<br />
up wealth and wants the expertise<br />
of someone qualified to manage<br />
their investments or someone at the<br />
beginning of their investment journey.<br />
* Craigs Investment Partners is not a<br />
registered bank within the meaning of the<br />
Reserve Bank of New Zealand Act 1989.<br />
0800 272 442<br />
TAURANGA@CRAIGSIP.COM<br />
WWW.CRAIGSIP.COM<br />
Through uncertain times, Craigs<br />
acknowledge those most vulnerable in<br />
our community need support. Craigs are<br />
long-time supporters of communities<br />
throughout New Zealand, and since<br />
inception has contributed to numerous<br />
community organisations and local<br />
events. The establishment of the Craigs<br />
Community Fund to help support<br />
communities in a more structured manner<br />
is a natural progression.<br />
There are three components to the<br />
Community Giving Program; Christmas<br />
Giving, Craigs Community Fund and<br />
Employee Workplace Giving.<br />
1. Christmas Giving<br />
Christmas is a time of the year many<br />
experience financial pressure. At Christmas<br />
Craigs will direct money to local charities.<br />
Each Craigs branch will liaise with their<br />
local community foundation to choose a<br />
meaningful recipient in their area.<br />
2. Craigs Community Fund<br />
Craigs have partnered with Community<br />
Foundations New Zealand to help<br />
manage the distribution of the Craigs<br />
Community Fund. It is intended that a<br />
portion of the fund will be distributed<br />
annually to local recipients. So far, with<br />
only a few months since its inception,<br />
the fund has donated over $30,000 into<br />
seven charities in Tauranga and donated<br />
over $150,000 nationally.<br />
Lori Luke, Acorn General Manager, based<br />
in Tauranga, says, “The benefit of these<br />
kinds of funds is that it provides yearly<br />
distributions to deserving local charities.<br />
It is amazing to have a national company<br />
like Craigs leading the way in this sort<br />
of strategic giving, and we hope other<br />
businesses will follow suit.”<br />
LORI LUKE, ACORN GENERAL<br />
MANAGER AND FRANK ALDRIDGE,<br />
CRAIGS MANAGING DIRECTOR.<br />
3. Employee Workplace Giving<br />
“We received feedback from our staff<br />
that they wanted to be part of a firm<br />
where they can personally make a<br />
difference to their communities,” says<br />
Frank Aldridge.<br />
Craigs employees now can choose to<br />
participate in payroll workplace giving,<br />
with employee contributions matched<br />
by Craigs up to $500 per year, per<br />
employee.<br />
FIND OUT MORE<br />
If you would like to learn<br />
more about how your business<br />
can work with Acorn Foundation<br />
or your local Community<br />
Foundation visit<br />
acornfoundation.org.nz or<br />
communityfoundations.org.nz<br />
YEAR BOOK <strong>2020</strong> | 23
PMG<br />
PROPERTY FUNDS<br />
MANAGEMENT<br />
Proudly Bay of Plenty born and bred<br />
WE ARE LIVING IN<br />
UNPRECEDENTED<br />
times, with<br />
businesses and<br />
governments<br />
scrambling across<br />
the globe to fight<br />
a common enemy. We must all work<br />
together to get through the stressful<br />
times generated by COVID-19.<br />
Whatever happens, one thing is certain:<br />
PMG will do everything we can to<br />
support our people, clients, tenants and<br />
partners, and do our best to balance the<br />
needs of all our stakeholders.<br />
But don’t take our word for it. We have<br />
third-generation customers who trust<br />
us to grow their wealth because we<br />
did right by their parents, and their<br />
grandparents before them. (See our<br />
survey results.)<br />
Proven performance throughout<br />
multiple economic cycles<br />
As a property funds manager, we know<br />
there is much business and investor<br />
wariness as a result of the current crisis.<br />
We understand because we have<br />
faced stark challenges before. Over our<br />
28-year history, we’ve been through<br />
multiple economic cycles.<br />
While PMG and our property investment<br />
funds are not immune from global<br />
events, we have had practice and we<br />
are in a good position to weather the<br />
current storm.<br />
Our success to date comes down to our<br />
strategy of providing solid, diversified<br />
and unlisted commercial property<br />
investments, underpinned by the<br />
security of long-term holdings of land<br />
and buildings, to provide people with<br />
regular returns. Our strategy will remain<br />
steadfast.<br />
Economic and market volatility are<br />
precisely why PMG transitioned to a<br />
funds management business model<br />
in 2014 – placing multiple properties,<br />
with diverse tenants across several<br />
geographies in one fund – and<br />
transitioned away from single property<br />
syndications.<br />
We also have structured our business<br />
and funds to endure tough times<br />
24 | YEAR BOOK <strong>2020</strong>
SCOTT MCKENZIE, CEO, PMG.<br />
and provide income to our investors<br />
throughout events such as this.<br />
We have done this by continually<br />
improving the quality of properties<br />
across our five investment funds,<br />
including acquiring higher-quality<br />
buildings with resilient national and<br />
multinational tenants.<br />
“PMG will do<br />
everything we<br />
can to support<br />
our people,<br />
clients, tenants<br />
and partners,<br />
and do our best<br />
to balance the<br />
needs of all our<br />
stakeholders.”<br />
Expert in-house property team<br />
One of our key points of difference<br />
is our expert, in-house property<br />
management team. We have<br />
professional asset and facilities managers<br />
– with a combined experience of more<br />
than 100 years – looking after our<br />
properties and tenants. That ensures<br />
our investors get the most value out of<br />
their investment, and our tenants have<br />
workspaces they can thrive in.<br />
Our team work with our tenants to<br />
ensure they can operate efficiently<br />
and effectively in their premises. They<br />
are also supporting our tenants during<br />
the COVID-19 climate with a package<br />
specifically designed to help them get<br />
through this challenging time. In turn,<br />
we are building stronger relationships<br />
with our tenants.<br />
While no one knows what the next few<br />
months or years will hold, we remain<br />
committed to doing right by our people,<br />
investors, tenants, professional advisors and<br />
suppliers. Mutual trust, transparency and<br />
leadership are three of our core values.<br />
What our investors say<br />
In a recent survey, we asked our<br />
investors what they like about us. Here’s<br />
what they shared:<br />
• We are long-term investors in quality<br />
commercial property, underpinned by<br />
tangible land and buildings.<br />
• Our funds are diversified by<br />
building, geography, industry and<br />
tenancy, which helps reduce risk to<br />
investor returns.<br />
• Each of our funds continue to<br />
maintain a conservative level of<br />
bank borrowings.<br />
• Our properties are proactively<br />
managed by an expert in-house<br />
property management team, which<br />
knows our properties and tenants best.<br />
• Just as our tagline says, we’re invested.<br />
All our executive directors and many of<br />
our people are personally invested in<br />
PMG and our funds. We share the risks<br />
and the returns with our clients.<br />
At the end of the day, performance<br />
matters, through good times and hard<br />
times. We also know that growing<br />
relationships with all those we work with<br />
is just as important as growing returns.<br />
We’re dedicated to ensuring our clients<br />
can rest easy knowing their nest eggs are<br />
in safe hands.<br />
PMG HEAD OFFICE, DURHAM<br />
STREET, TAURANGA.<br />
A SNAPSHOT<br />
OF PMG<br />
• Five unlisted, diversified<br />
commercial property funds<br />
• $500m (and growing)<br />
commercial property assets<br />
NZ-wide<br />
• 100 commercial properties<br />
under management<br />
• Licenced under the Financial<br />
Markets Conduct Act 2013<br />
to manage Managed<br />
Investment Schemes in real<br />
estate in NZ<br />
• 100% New Zealand owned<br />
and operated<br />
• Offices in Tauranga,<br />
Auckland, Hamilton and<br />
Christchurch<br />
• 1000+ active investors<br />
• Business Innovation Award<br />
– Westpac Business Awards<br />
2017<br />
• Operated by a team of<br />
invested and passionate<br />
property and financial<br />
experts<br />
0800 219 476<br />
WWW.PMGFUNDS.CO.NZ<br />
YEAR BOOK <strong>2020</strong> | 25
Experience Luxury Living<br />
For many years a vacant lot on a prime piece<br />
of Papamoa Beach Real estate was the home<br />
for second hand private cars sales. That was<br />
until the Astoria Development Company had<br />
the foresight to purchase it to create a high<br />
quality housing project.<br />
The Astoria Development encompasses a<br />
selection of attractive substantial freehold<br />
townhouses and a high rise apartment<br />
complex with commercial retail space on the<br />
ground level.<br />
PIP WOODHOUSE-SHEA:<br />
027 576 9754<br />
PIP@OABOP.NZ<br />
DAVID DAVIDSON:<br />
0210 839 8884<br />
DAVID@OABOP.NZ<br />
Licensed REAA 2008<br />
CORNER 26 | YEAR PAPAMOA BOOK <strong>2020</strong> BEACH RD & DOMAIN RD, PAPAMOA<br />
An Astoria Development Ltd Project | Project Enquiry: Brian Lee - 07 577 9299 - mgk.the.view@gmail.com
Townhouses<br />
Artistic Representation Only<br />
The vision is to provide superior,<br />
quality living, right across the road<br />
from what is arguably one of New<br />
Zealand’s most stunning beaches.<br />
Buyers can choose from a selection of two,<br />
three or four bedroom, multi’ bathroom<br />
apartments with open living spaces offering<br />
views to the domain and beach beyond. The<br />
interior finishing includes stone bench tops,<br />
quality appliances, genuine hardwood flooring,<br />
tiled floors and walls in the bathrooms, and<br />
large picture windows and doors to the decks.<br />
The penthouse apartments will be generous in<br />
size and will have some of the best views of the<br />
ocean, surrounding hillsides and landscapes on<br />
offer, in the immediate vicinity.<br />
The first development of its kind in this Papamoa<br />
Beach location, this exciting project is close to<br />
restaurants, retail shops, a supermarket, bars<br />
and lest we forget ‘the Beach’ right across the<br />
road.<br />
The commercial space available on the ground<br />
level will be ideal for businesses wishing to<br />
provide for the residents of the apartments and<br />
townhouses as well as catering to locals and<br />
visitors to the area.<br />
Careful consideration has been given to the<br />
layout of the ground level space to enable wide<br />
pathways ideal for alfresco dining opportunities<br />
and pedestrian traffic.<br />
Generous parking provision will accommodate<br />
both the residences and commercial<br />
enterprises.<br />
The exterior materials to be used in this<br />
project will include some of the latest building<br />
products, which allow for low maintenance<br />
future care and aesthetics.<br />
All Images Are Artistic Representations Only<br />
A unique development designed for unique<br />
Beach side living.<br />
YEAR BOOK <strong>2020</strong> | 27<br />
Register your interest at www.astoria.nz
CHAMBERS OF<br />
COMMERCE<br />
The road to recovery starts here<br />
COVID-19 HAS<br />
PROVED A SHOCK<br />
to the system for<br />
many businesses and<br />
adapting to the ‘new<br />
norm’ may seem a<br />
daunting task. That’s<br />
why it’s important to reach out for<br />
support and networking.<br />
Your local Chambers are here to help<br />
you rebuild and build, to help your<br />
business become stronger, more<br />
resilient and with a long-term plan to<br />
navigate the current climate.<br />
It’s not about going back to the way it<br />
was, but working with the way it is – for<br />
the better.<br />
Rotorua Business Chamber CEO Bryce<br />
Heard says the positive of COVID-19 is<br />
that it has swept away our beliefs and<br />
habits, and “forced us to think and act<br />
differently”.<br />
He added: “While its impacts are<br />
extremely stressing, there may be<br />
some lessons we can take from the<br />
experience. Is there a chance to ‘build<br />
back better’? How about a bold new<br />
plan to match the bold Government<br />
borrowing and set us up for the next<br />
50 years?<br />
“From capitalising on our nation’s<br />
clean, green image and natural<br />
assets, through to crop diversification,<br />
land use, reinventing tourism and<br />
infrastructure… the list is endless, but<br />
now is the time to make it happen<br />
and show the world how we can turn<br />
adversity into improvements.”<br />
Eastern Bay Chamber General Manager<br />
Lucy Devany says seeing businesses<br />
pivot to survive and thrive has been<br />
“awesome”, and the positive attitudes<br />
and resilience shown has been<br />
reassuring for the region’s long-term<br />
growth.<br />
“The importance of business support<br />
in our rohe has been paramount to<br />
businesses getting back on their feet<br />
after a double blow to the economy,<br />
following the Whakaari/White Island<br />
eruption and COVID-19. The response<br />
from our business community to<br />
the support offered has been<br />
overwhelmingly positive.”<br />
In Western Bay of Plenty, Tauranga<br />
Chamber of Commerce CEO Matt<br />
Cowley comments that COVID-19 has<br />
seen local businesses and organisations<br />
rally together more so than ever, and<br />
believes one positive of this challenging<br />
time has been the opportunity to unify<br />
the business community.<br />
“There has been an increased want and<br />
need to come together to work towards<br />
a common goal of a regional recovery.<br />
We have been working with our<br />
members, the wider business community<br />
and supporting organisations, such as<br />
TAURANGA – SEEING AN<br />
INCREASED NEED TO PULL<br />
TOGETHER.<br />
28 | YEAR BOOK <strong>2020</strong>
Priority One and Tourism Bay of Plenty, to<br />
connect businesses to the support they<br />
need.”<br />
Now and into the future, the Chambers<br />
are committed to getting businesses<br />
back on their feet, by building business<br />
capability, providing a collective voice<br />
on behalf of the business community,<br />
and connecting business owners and<br />
employers with the resources they need.<br />
Each Chamber offers a range of services<br />
and opportunities, available to both<br />
members and the wider business<br />
community. These include networking<br />
and training events, providing tips and<br />
advice from local experts, exporting<br />
assistance, and advocacy to champion on<br />
behalf of its members on the big issues.<br />
Collectively, the Chambers facilitate the<br />
delivery of the Regional Business Partner<br />
Network (RBP), a Government-funded<br />
programme that helps businesses of all<br />
sizes and stages by connecting them to<br />
expert advice and support specific to<br />
their needs.<br />
“Our Business Advisors are local business<br />
professionals who can provide practical<br />
advice and support – from access to<br />
webinars and one-on-one support,<br />
through to business mentoring and<br />
business capability development,”<br />
explains Matt.<br />
ROTORUA – TIME TO<br />
TURN ADVERSITY INTO<br />
IMPROVEMENTS.<br />
Rebuilding and recovery will be<br />
achieved by working together to build<br />
better, stronger business in the Bay of<br />
Plenty. We welcome you to engage with<br />
your local Chamber and find out how<br />
we can help you take the next step for<br />
your business.<br />
EASTERN BOP – BUSINESS<br />
SUPPORT HAS BEEN PARAMOUNT.<br />
PHOTOS MATTHEW LOWE/<br />
EASTERN BAY AERIAL IMAGING.<br />
CONNECT WITH YOUR<br />
LOCAL CHAMBER<br />
Tauranga Chamber of Commerce<br />
(Western Bay of Plenty) –<br />
Tauranga.org.nz<br />
Rotorua Business Chamber<br />
(Rotorua and Central Bay of<br />
Plenty) – rotoruachamber.co.nz<br />
Eastern Bay Chamber (Whakatane,<br />
Opotiki and Kawerau Districts) –<br />
ebopchamber.co.nz<br />
YEAR BOOK <strong>2020</strong> | 29
CARRUS<br />
Supporting its clients through<br />
the Covid crunch<br />
THE CARRUS BRAND<br />
HAS BEEN synonymous<br />
with land development<br />
for more than 30 years<br />
in the Bay of Plenty and<br />
throughout the North<br />
Island.<br />
Land developers are the pioneers<br />
of the building industry, literally<br />
the foundations from where urban<br />
development begins and on which so<br />
many other businesses throughout the<br />
real estate sector rely.<br />
“Land developers see and often<br />
experience changes in the market<br />
before anyone else,” said Carrus<br />
managing director Scott Adams.<br />
Having been through several property<br />
cycles, Carrus know only too well the<br />
“curse of the 8” – eg, 1988, 1998 and<br />
2008 – where NZ’s economy took<br />
financial beatings. Just like any other<br />
business, land developers are forced to<br />
take stock of their financial position and<br />
have to make crucial decisions that can<br />
affect other businesses that are part of<br />
the real estate supply chain.<br />
“Carrus have recognised that its business<br />
relationships are the most important<br />
ingredient when battling through a<br />
recession, especially the long-term<br />
relationships with residential builders,”<br />
said Adams.<br />
Fortunately, Carrus is able to provide<br />
assistance to its buyers in the building<br />
industry, when working capital<br />
and access to credit can become<br />
compromised.<br />
Carrus has developed its way through<br />
recessions before: In the aftermath of the<br />
1987 share market crash, founder Sir Paul<br />
Adams re-positioned the business. The<br />
biggest player in the pre-Zespri kiwifruit<br />
industry, Paul re-focused into residential<br />
land development as he realised<br />
there was a great potential for urban<br />
development in the Bay.<br />
Carrus set a high standard for subdivision<br />
streetscape, where previously there<br />
hadn’t been any. Impressive entrance<br />
walls, elegant streetlights, quality<br />
landscaping and wider roads with<br />
mountable kerbs all contributed to a<br />
better living environment. Sections<br />
were quickly gobbled up in new Carrus<br />
subdivisions as the local economy took<br />
off again.<br />
Carrus thrived throughout the mid-1990s<br />
undertaking multiple developments<br />
across the Bay, only pausing to catch<br />
its breath at the end of the millennium<br />
during a financial crisis that saw a<br />
meltdown of several of New Zealand’s<br />
main trading partners throughout Asia,<br />
resulting in a weakened Kiwi dollar.<br />
This, combined with high interest rates,<br />
and the El Nino and La Nina drought<br />
patterns impacting agriculture, all led<br />
to New Zealand falling on hard times.<br />
Again, Carrus did not falter, recognising<br />
that this was not just a good opportunity<br />
“Carrus have recognised that its<br />
business relationships are the most<br />
important ingredient when battling<br />
through a recession, especially<br />
the long-term relationships with<br />
residential builders.” - Scott Adams<br />
THE LAKES, TAURANGA.<br />
30 | YEAR BOOK <strong>2020</strong>
to develop more land stock, but also to<br />
diversify risk by partnering up and sharing<br />
the risk. This subsequently led to further<br />
land development, not just in the Western<br />
Bay but also further afield: Hamilton,<br />
Rotorua, Taupo and Wellington.<br />
Building frenzy<br />
The mid 2000s saw a frenzy of building<br />
and sales activity with section buyers<br />
queuing up outside Carrus sales offices<br />
overnight as if they were buying tickets to<br />
a rock concert. Land doubled in price and<br />
New Zealand’s building boom was alive<br />
and kicking – until the collapse of the US<br />
Housing market in 2008 dragged down<br />
global growth, causing the Global Financial<br />
Crisis.<br />
At this time Carrus had big financial and<br />
environmental exposure in Wellington with<br />
two large land developments in Porirua<br />
(Aotea & Silverwood Estate). Despite this,<br />
Carrus realised the importance of assisting<br />
its builders, particularly those who had<br />
purchased multiple lots and were feeling<br />
the strain. Carrus deferred settlements for<br />
these builders, who were able to keep<br />
building through the GFC and eventually<br />
fulfilled their settlement obligations, which<br />
in turn allowed Carrus to continue land<br />
development.<br />
AOTEA, PORIRUA.<br />
“Since 2012, New Zealand has seen the<br />
biggest housing boom in our nation’s<br />
history,” said Adams. “While everyone<br />
knew another recession was overdue,<br />
nobody knew it would come in the form of<br />
a viral pandemic.”<br />
What lies ahead was uncertain when we<br />
went to print. The country is in recession,<br />
but how long, and how hard we are going<br />
to be hit, remains to be seen. However,<br />
we know in the Western Bay there is still<br />
a housing shortfall and the government<br />
thinks the best way for our nation to<br />
overcome the economic shock of the<br />
pandemic is to build our way out of it, said<br />
Adams.<br />
KENEPURU LANDING, PORIRUA.<br />
“Carrus will again do our bit to ensure the<br />
economy bounces back post COVID-19 by<br />
working with central and local government<br />
to prepare ‘shovel ready’ land for housing<br />
supply, while elsewhere in the country,<br />
as during past crises, we will continue to<br />
assist our clients, the builders and section<br />
buyers.”<br />
07 579 3300<br />
WWW.CARRUS.CO.NZ<br />
NGA ROTO ESTATE, TAUPO.<br />
YEAR BOOK <strong>2020</strong> | 31
COONEY LEES<br />
MORGAN<br />
The changing face of law<br />
COONEY LEES<br />
MORGAN (CLM) IS a<br />
linchpin of Tauranga’s<br />
business community<br />
and its ability to<br />
rejuvenate and adapt<br />
to a fast-changing<br />
world is why it continues to thrive after<br />
102 years.<br />
The firm’s culture and values remain<br />
steadfast, but the office DNA happily<br />
remains in a state of flux with 20 new<br />
staff hired in the last 12 months alone.<br />
Owen Cooney, who joined the firm<br />
almost 40 years ago, explained that the<br />
commitment to bringing in new blood<br />
had really been a point of difference.<br />
“If you’re not bringing in new blood,<br />
you’re not changing with the times,<br />
you’re not bringing in fresh energy and<br />
the oldies just get staid in their ways,” he<br />
said.<br />
“Some of the large firms that were<br />
perceived leaders in the legal industry in<br />
Tauranga when I first came to town, are<br />
either no longer here or a mere shadow<br />
of themselves, because that young talent<br />
and energy hasn’t been brought through<br />
on a regular basis.”<br />
recruitment market. This year CLM hired<br />
five summer clerks for the first time to<br />
bring youth and vitality to the workplace<br />
over summer, assist their lawyers over<br />
a busy period, and to assess potential<br />
candidates for fulltime graduate<br />
positions.<br />
Partner Scott Goodwin said CLM has<br />
had interns in the past, but not as a<br />
considered approach to position the<br />
firm for the future.<br />
“We accept that these young people<br />
will travel and see the world and gain<br />
important life skills. But one day, they<br />
may return and become a valued<br />
member of our firm. The summer<br />
internship was such a success we have<br />
unanimously decided to do it again next<br />
summer and beyond.”<br />
Scott is one of the youngest partners<br />
at just 38 years of age and says flexible<br />
working arrangements are another<br />
“If you’re not bringing in new blood,<br />
you’re not changing with the times,<br />
you’re not bringing in fresh energy<br />
and the oldies just get staid in their<br />
ways.” – Owen Cooney<br />
Generational growth<br />
Fostering the next generation is a key<br />
focus due to considerable growth in<br />
the past five years and a challenging<br />
CHANGING TIMES: MENTORING AND<br />
PROFESSIONAL DEVELOPMENT ENSURE<br />
THE TEAM AT COONEY LEES MORGAN<br />
CONTINUES TO THRIVE.<br />
32 | YEAR BOOK <strong>2020</strong>
noticeable difference compared to<br />
generations gone by. “We appreciate<br />
that more often than not, both parents<br />
are working,” he said.<br />
“This is very challenging for both our<br />
staff and our firm. But family is important<br />
and we very much prioritise family<br />
commitments and work hard towards<br />
ensuring our staff have a work life<br />
balance. We expect the very best from<br />
our people and they deliver time and<br />
time again.”<br />
Mary Hill says the mentorship she’s<br />
received over the past 15 years has been<br />
invaluable to her career, having arrived<br />
from Auckland as a commercial litigator.<br />
“I had no expertise or experience in<br />
resource management law, but felt CLM<br />
was the best fit for me in terms of its<br />
culture and values, so I took the job. Paul<br />
Cooney was an excellent mentor. He<br />
took me along to every court hearing,<br />
meeting and mediation and I quickly<br />
learned the ropes.”<br />
Mary says upskilling staff in a focused<br />
manner is something CLM invests<br />
considerable resources in. “All staff are<br />
responsible for their own upskilling by<br />
identifying opportunities of interest,” she<br />
said. “We have a well-utilised system for<br />
FOSTERING TALENT: FIVE<br />
UNIVERSITY LAW STUDENTS<br />
ENJOYED SUMMER PLACEMENTS AT<br />
COONEY LEES MORGAN EARLIER<br />
THIS YEAR TO GET REAL-WORLD<br />
LEGAL EXPERIENCE. PICTURED ARE<br />
GEORGIA THOMPSON, HANNAH<br />
SPEIGHT, XAVIER CASEY, JEMMA<br />
HOLLIS AND LUCY TUSTIN.<br />
applying for, and considering, requests<br />
for conference and seminar attendance<br />
with generous budget allocations, and<br />
staff are required to share what they<br />
have learnt with team members.”<br />
Having watched the firm evolve over<br />
several generations, Owen Cooney<br />
enjoys the noise, spark and banter that<br />
young members of the team provide.<br />
The days of precious corner offices and<br />
partners being separated from junior<br />
staff are long gone.<br />
“There are more collegial work<br />
arrangements now on the work floor,<br />
whereas before there were offices<br />
and closed doors,” he said. “Although<br />
having said that, the firm has always<br />
had an open door policy. Nobody is<br />
too precious or important to go ask a<br />
question of, but the open plan really<br />
encourages that even further and helps<br />
us to foster new talent.”<br />
07 578 2099<br />
COONEYLEESMORGAN.CO.NZ<br />
YEAR BOOK <strong>2020</strong> | 33
It’s about being<br />
future-ready<br />
Together, creating the best<br />
soil and feed on earth.<br />
ballance.co.nz | 0800 222 090<br />
34 | YEAR BOOK <strong>2020</strong>
Together,<br />
Creating the Best<br />
Soil and Feed on Earth<br />
Leading the way in…<br />
Building a brighter<br />
future together<br />
As one of New Zealand’s largest<br />
100% farmer and grower owned<br />
co-operatives, every member of<br />
the Ballance family - customers,<br />
partners and employees -<br />
share a love for the land and<br />
as such, are committed to<br />
being environmental stewards.<br />
You don’t have to look hard<br />
to find examples of this from<br />
the $50 million hydrogen<br />
project that will kickstart NZ’s<br />
green hydrogen economy; to<br />
being proud sponsors of the<br />
Ballance Farm Environment<br />
Awards for 20 years and<br />
supporting local initiatives such<br />
as Bay Conservation Alliance.<br />
Underpinning all of this is<br />
an award-winning company<br />
culture that nurtures talent<br />
through graduate and employee<br />
health, safety, well-being and<br />
development programmes.<br />
Together, this team is proudly<br />
leading the way.<br />
Clever science for NZ inc.<br />
As well as collaborating with<br />
agri-specialists to develop<br />
innovative solutions for the<br />
future, Ballance also have their<br />
sights firmly set on the needs<br />
of today with their feet firmly on<br />
the ground, providing farmers<br />
and growers with tailored advice<br />
and dependable solutions.<br />
Relentlessly championing best<br />
practice and world-leading<br />
agri-science and technologies<br />
that drive productivity, resulting<br />
in ground-breaking products<br />
such as SurePhos and<br />
SustaiN, sustainable solutions<br />
that are proven to keep nutrients<br />
in the soil - supporting healthy<br />
waterways and environment.<br />
Sustainable agriculture<br />
and nutrient management<br />
They also lead the industry<br />
through innovative digital<br />
platforms such as MyBallance<br />
and MitAgator that help inform<br />
nutrient and environmental<br />
management decisions.<br />
Alongside these online tools,<br />
Ballance have a nationwide<br />
team of sustainability specialists<br />
who assist farmers and growers<br />
in understanding their nutrient<br />
management and develop Farm<br />
Environment Plans.<br />
Aerial fertiliser application<br />
Super Air’s fleet of aircraft<br />
utilise state-of-the-art variable<br />
rate application and GPS<br />
technology, which integrate<br />
with farm mapping and<br />
reporting tools to provide<br />
accurate proof-of-placement<br />
of nutrients on farm, giving<br />
greater efficiencies and also<br />
protecting our waterways.<br />
High-performance agri-feed<br />
SealesWinslow is continuously<br />
innovating agri-feed products<br />
that enhance animal<br />
performance and wellbeing.<br />
With mills in Morrinsville,<br />
Whanganui and Ashburton<br />
producing compound feed,<br />
mineral blocks and additives,<br />
silage inoculants and mycotoxin<br />
neutralisers that are tailor-made<br />
for New Zealand conditions.<br />
The sum of all of this, Ballance,<br />
together with farmers and<br />
growers are leading the way<br />
to a better brighter future.<br />
YEAR BOOK <strong>2020</strong> | 35
LEFT TO RIGHT, 1ST ROW: BILL, NINA, JAKE, COURTNEY, JORDAN; 2ND ROW: KELLY, JOSH, KIRSTEN, JULIAN, LARA.<br />
ENTERPRISE ANGELS<br />
Growing strongly and widening scope to impact investing<br />
ENTERPRISE ANGELS<br />
HAS BEEN A key<br />
component of<br />
the Bay of Plenty’s<br />
entrepreneurial<br />
ecosystem since its<br />
launch in 2008. The<br />
brainchild of Bill Murphy, Enterprise<br />
Angels has continued to expand to over<br />
200 members, three well-supported<br />
early stage funds, and now – impact<br />
investing. Since inception it has facilitated<br />
investment of $48.2 million* in 84 earlystage<br />
companies.<br />
Enterprise Angels has evolved to be the<br />
largest and best-resourced angel group<br />
in the country, most recently closing its<br />
largest fund to date, EA Fund 3, on $3<br />
million. “EA Fund 3 will invest in 15-plus<br />
innovative, high-growth New Zealand<br />
businesses over the next two-to-three<br />
years,” said Enterprise Angels Chief<br />
Executive Nina Le Lievre.<br />
“Having a fund of this size benefits not<br />
only our fund investors and the startups<br />
it supports, but also the wider Enterprise<br />
Angels group, enabling us to attract<br />
better deals.”<br />
Startups and founders<br />
Why is angel investing more important<br />
now than ever? In any given economy,<br />
startups account for over 45 percent of<br />
all net new job growth. Enterprise Angels<br />
portfolio companies alone have enabled<br />
1,500 jobs, 350 of those local.<br />
And in tough times, there are always<br />
opportunities. As Bill Murphy notes, some<br />
great companies have been launched<br />
during weak economic periods. “There<br />
will be growth sectors in an environment<br />
like this – startups creating efficiency<br />
products and services as well as<br />
improvements in remote capabilities<br />
to name a few and these startups will<br />
require capital and support to grow,” he<br />
said.<br />
Adds Le Lievre: “Angels tend to be highrisk<br />
investors using money that is most<br />
often ‘already earned and put away’ so it<br />
tends to not be as affected by financial or<br />
economic crises.”<br />
Impact Investing<br />
Bill Murphy has already widened the<br />
scope of investing in the region by the<br />
pioneering launch of Purpose Capital.<br />
This regionally based and focused<br />
fund is aimed at expanding the growth<br />
in New Zealand of impact investing –<br />
investments made with the intention of<br />
generating a social or environmental<br />
impact alongside a financial return –<br />
which has been growing globally.<br />
Purpose Capital has been backed initially<br />
by cornerstone investments from trusts<br />
including Bay Trust, Acorn Foundation,<br />
TECT, WEL Energy Trust, and others,<br />
and has achieved its first close of $20<br />
million. The fund was conceived as a<br />
partnership between the commercial<br />
and philanthropic sectors.<br />
Now Enterprise Angels is introducing<br />
the concept of investing in early stage<br />
social enterprises to interested angel<br />
investors. Kristen Joiner, Director of<br />
Impact Investing, explains that Enterprise<br />
Angels has spent the past year reviewing<br />
impact investing trends and exploring<br />
the needs of both investors and impact<br />
entrepreneurs. The group surveyed and<br />
interviewed members to gauge their<br />
potential interest and to get a sense<br />
of what kinds of entities would be of<br />
interest.<br />
“Most of our angel investors want to<br />
make a difference,” she said. “Early stage<br />
investing is by its nature highly risky. But<br />
people cared a lot about issues such as<br />
the environment, climate change, etc.<br />
“Typically, angel investors are looking<br />
for investments that can scale and they<br />
can get their money back through a<br />
liquidation event – a trade sale or IPO.<br />
But we found our members were not<br />
necessarily interested in getting cash<br />
back through a liquidation event in<br />
an impact investment but were open<br />
to options such as receiving cash<br />
dividends.”<br />
Enterprise Angels is planning to bring<br />
angel investors together with impact start<br />
ups in the group’s regular pitch meetings<br />
as well as at Impact Coffee Groups.<br />
And while the group expected <strong>2020</strong><br />
to be challenging, the same angel<br />
investing rules as always applied, says<br />
Le Lievre. “Diversify, think long-term, do<br />
your due diligence and remember that<br />
your networks and experience are as<br />
important as the capital you invest.”<br />
*At time of publishing<br />
07 571 2520<br />
ENTERPRISEANGELS.CO.NZ/<br />
INVEST/<br />
36 | YEAR BOOK <strong>2020</strong>
EASTERN BOP<br />
well-positioned for the future<br />
BY KARL GRADON,<br />
Karl Gradon is GM Strategy for TOI EDA,<br />
the Eastern Bay of Plenty economic<br />
development agency<br />
DESPITE THE<br />
WHAKAARI<br />
ERUPTION AND<br />
COVID-19 bringing<br />
challenges to the<br />
local and national<br />
economy, the Eastern<br />
Bay of Plenty (EBOP) has good reason<br />
to see a bright future.<br />
It was designated a surge region by<br />
the Provincial Growth Fund (PGF) two<br />
years ago and has attracted significant<br />
investments. With has strong primary<br />
industry sectors, such as forestry,<br />
kiwifruit and dairy, the EBOP is poised<br />
to potentially slingshot out of the post-<br />
COVID-19 world with good momentum<br />
ahead of the rest of New Zealand.<br />
The 2017 EBOP strategic development<br />
plan, sponsored by the Regional<br />
Growth Leadership Group, made<br />
up of all civic and iwi leaders in<br />
the subregion, identified four key<br />
catalytic areas of focus to push for<br />
PGF support so that the outcome<br />
would be meaningful jobs for the local<br />
population.<br />
Stretching from the rich soils of<br />
Raukokore in the East, to the geothermal<br />
energy hotspot in Kawerau in the<br />
West, the EBOP has been taking a long<br />
term and highly focused approach to<br />
growth.<br />
This has included High Value<br />
Horticulture projects, such as irrigation<br />
for kiwifruit and the planting of<br />
blueberries; an “inland port” rail terminal<br />
built alongside the existing powerhouse<br />
manufacturing hub in Kawerau, and<br />
supporting the high growth aquaculture<br />
industry in Opotiki with a new<br />
processing plant and harbour.<br />
New commercial boat harbour<br />
We are supporting the marine sector<br />
with a new commercial boat harbour<br />
in Whakatane, which boasts two of the<br />
three largest boatbuilders in the country<br />
and some of the country’s best offshore<br />
tourism attractions. Altogether they<br />
have been successful in securing over<br />
$200 million in PGF funding in recent<br />
months. Much of this funding comes with<br />
matched funding from private and local<br />
government investment, which means<br />
the region will be able to create up to<br />
7,000 direct, indirect and induced jobs<br />
by 2030. In a region with a population of<br />
48,000 people, this is significant growth<br />
and underpins the Toi EDA’s strategy of<br />
Creating Thriving Communities.<br />
The region originally identified that<br />
the biggest job growth opportunities<br />
would be only realised by working<br />
collaboratively across Maori businesses<br />
and Trusts, local government and private<br />
investors. Some of the most successful<br />
local companies are Maori owned<br />
and in a region with 48 percent of the<br />
population being Maori this bodes well<br />
for future economic leadership. This<br />
collaborative approach has delivered<br />
significant outcomes for the region,<br />
with the confirmed PGF funds more<br />
than double the original targets. With a<br />
regional GDP of $1.9 billion, this scale of<br />
capital investment is a major economic<br />
outcome for a region that for many years<br />
lagged behind the rest of New Zealand’s<br />
growth rates. The key to this investment<br />
is making sure that the activities result in<br />
meaningful and sustainable job creation.<br />
Momentum continues to build<br />
Even in the midst of our COVID-19<br />
lockdown, the momentum continued<br />
to build, with several announcements<br />
made during the Level Two period<br />
with the start-up of the Whakatohea<br />
Mussels processing factory construction<br />
project, the reopening of major quarries<br />
in Opotiki, and the tendering for the<br />
strengthening of the Whakatane wharf.<br />
The awarding of contracts will happen as<br />
quickly as possible to create a muchneeded<br />
stimulus in the post-COVID-19<br />
world. The projects are happening now,<br />
ahead of the rest of the country, which is<br />
great news for the region.<br />
With the newly created jobs now<br />
becoming a reality, the region is<br />
confronting new challenges. There<br />
are the obvious constraints to growth<br />
to resolve, such as housing availability<br />
and digital connectivity to the out lying<br />
regions. With the recent significant<br />
increases in house prices across the<br />
region and the continued demand for<br />
quality housing, the EBOP is experiencing<br />
a real affordability issue. The intent is<br />
to attract home talent from across the<br />
country to be part of the boom in jobs,<br />
and creating affordable housing options<br />
is a key outcome that Toi EDA is working<br />
with local partners on resolving.<br />
The future is bright for the EBOP. The<br />
region is surging ahead and has every<br />
right to be proud of the hard work put<br />
in over the past two years to now be<br />
in a position to create a generational<br />
difference. There is real hope in the<br />
region and a sense of positivity and cando<br />
attitude is coming to the fore to make<br />
the most of these opportunities.<br />
KARL GRADON.<br />
YEAR BOOK <strong>2020</strong> | 37
PORT OF<br />
TAURANGA<br />
New Zealand’s biggest international<br />
cargo gateway<br />
PORT OF TAURANGA IS<br />
NEW Zealand’s largest<br />
and most efficient port<br />
and the Bay of Plenty’s<br />
gateway to the world. Its<br />
success as the country’s<br />
international hub port has<br />
wide-reaching benefits for the regional<br />
economy.<br />
Port of Tauranga is not only the largest<br />
container port in New Zealand, but it<br />
is also the largest bulk cargo port. It<br />
exports the majority of New Zealand’s<br />
logs, dairy products and kiwifruit.<br />
The port is connected by road and rail<br />
to the Waikato, Auckland and central<br />
North Island regions. The company also<br />
operates a container terminal at Timaru<br />
in the South Island, and multiple inland<br />
freight hubs. It has a created a national<br />
network to give importers and exporters<br />
efficient access to markets globally.<br />
The Port’s recent growth in cargo<br />
volumes has been fuelled by investment<br />
in capacity expansion over the past<br />
decade. It is the only New Zealand<br />
port able to accommodate the largest<br />
container vessels to visit here.<br />
The investment has included deepening<br />
and widening shipping channels and<br />
expanding cargo storage and handling<br />
facilities.<br />
Extension planned to meet growth<br />
The next stage of growth will see the<br />
port’s container wharves extended<br />
using existing port land. The extension<br />
of up to 220 metres will provide a fourth<br />
container ship berth. Another container<br />
crane was delivered in early <strong>2020</strong>,<br />
38 | YEAR BOOK <strong>2020</strong>
inging the port’s fleet to nine. The new<br />
crane is the port’s largest yet, able to<br />
service ships up to 19 containers wide.<br />
Port of Tauranga has a large property<br />
portfolio, comprising 190 hectares on<br />
both sides of Tauranga Harbour. And in<br />
early <strong>2020</strong>, Port of Tauranga announced<br />
a joint venture with Tainui Group<br />
Holdings to establish an inland port at<br />
Ruakura in Hamilton.<br />
Port of Tauranga Chief Executive, Mark<br />
Cairns, says the port has plenty of room<br />
to grow as cargo volumes continue to<br />
rise. “We’ve got the space to expand<br />
without expensive and unwelcome<br />
reclamation,” he said.<br />
projects throughout the Bay of Plenty,<br />
such as the new tertiary education<br />
campus in Tauranga city, redevelopment<br />
of Opotiki Harbour and the Scion<br />
Science Innovation Park in Rotorua.<br />
Port of Tauranga directly supports a<br />
number of community-based projects<br />
and events, including causes in the arts,<br />
sport, environment and business sectors.<br />
“It is important to us that we look after<br />
the environment and the community in<br />
which we are lucky enough to operate,”<br />
said Cairns.<br />
Port of Tauranga partners with local<br />
iwi through the Nga Matarae Trust,<br />
KEY FACTS<br />
ABOUT PORT<br />
OF TAURANGA<br />
• The largest and most efficient<br />
port in New Zealand.<br />
• Handles a third of all New<br />
Zealand log and sawn timber<br />
exports.<br />
• Handles around 40% of New<br />
Zealand containers – more than<br />
1.2 million 20ft equivalent units.<br />
“It is important to us that we look<br />
after the environment and the<br />
community in which we are lucky<br />
enough to operate.” – Mark Cairns<br />
• 190 ha of land on both sides of<br />
Tauranga Harbour.<br />
• Nine container cranes.<br />
• 2.8 km quay length with 14<br />
berths.<br />
• 14.5 metres shipping channel<br />
depth.<br />
The port is majority-owned by the<br />
region’s ratepayers. Bay of Plenty<br />
Regional Council’s investment arm,<br />
Quayside Holdings, owns just over 54<br />
per cent of the shares.<br />
Since Port of Tauranga was listed on the<br />
New Zealand Stock Exchange in 1992,<br />
Quayside has been paid more than $820<br />
million in dividends from port profits.<br />
A $200 million infrastructure fund has<br />
also been established to help the council<br />
invest in regional assets.<br />
It has been used to kickstart major<br />
which the port funds to provide tertiary<br />
education scholarships and projects to<br />
promote harbour health.<br />
Cairns says the key to the company’s<br />
success is its long-term, mutually<br />
beneficial relationships.<br />
“As the region copes with the fall out<br />
of the COVID-19 pandemic, we will<br />
continue to support our community.<br />
Our relationships with our employees,<br />
suppliers, customers and the community<br />
underpin our future success and<br />
ongoing economic benefit for the Bay of<br />
Plenty region.”<br />
• 1,678 ship visits in the year to<br />
June 2019.<br />
• Investment in ports in<br />
Whangarei (Northport) and<br />
Timaru (Primeport), as well as<br />
inland freight hubs in Auckland,<br />
Christchurch and soon Hamilton.<br />
07 572 8899<br />
WWW.PORT-TAURANGA.CO.NZ<br />
YEAR BOOK <strong>2020</strong> | 39
40 | YEAR BOOK <strong>2020</strong>
BY LUCY HILL,<br />
Trustpower 2019 Apollo Graduate<br />
LIFE ON THE INSIDE OF<br />
TRUSTPOWER<br />
The Apollo intern and graduate experience<br />
TRUSTPOWER IS IN<br />
ITS SECOND year of<br />
running the Apollo<br />
Programme, which<br />
takes on seven people<br />
each year for two<br />
years of learning and<br />
experiencing life at Trustpower.<br />
People of all backgrounds are<br />
encouraged to apply, whether they are<br />
fresh out of university, already employed<br />
at Trustpower, or looking for a career<br />
change. The Apollo programme rotates<br />
participants through different areas in the<br />
business, to learn a variety of skills and<br />
gain industry and business knowledge.<br />
Throughout the programme, each<br />
participant is encouraged to give<br />
feedback on business operations,<br />
team dynamics and experience from<br />
the perspective of a fresh set of eyes.<br />
Each participant is assigned a manager<br />
and buddy for each team they rotate<br />
through, alongside a mentor for the<br />
duration of the programme. Participants<br />
are permanent employees of Trustpower.<br />
At the conclusion of their 2 year<br />
programme, Apollo participants will go<br />
on to work in or develop a role that best<br />
matches their career goals and interests<br />
within business life at Trustpower.<br />
Flexible workplace environment<br />
Trustpower’s working style is very<br />
different to most. The Tauranga<br />
headquarters in the CBD was built<br />
to facilitate activity-based working<br />
(aka innovation, communication and<br />
connectivity).<br />
The company has areas specifically<br />
designed for all kinds of work, be it<br />
highly focused, private conference calls,<br />
scheduled and spontaneous meetings.<br />
Name the kind of space needed and it<br />
probably exists. The flexibility continues<br />
into the workload and work time.<br />
Workload is overseen by managers to<br />
ensure work-life balance is just right. And<br />
if you forgot to feed the cat it’s all good,<br />
you can go and work from home and<br />
make sure Roger is doing okay.<br />
Helpful colleagues<br />
It would be unusual to walk past<br />
someone in the building and not smile<br />
or say hello (there are about 700 people<br />
here), and if you needed help from one<br />
of those 700 people, they will help you<br />
often more than you thought possible.<br />
There is a huge variety of specialists and<br />
talents at Trustpower, so help with your<br />
work or for your personal life is very easy<br />
to come by.<br />
Opportunities for personal growth<br />
Trustpower has shown the Apollo<br />
interns they value personal growth and<br />
encourage staff to seek training and<br />
new roles if they’re of interest to them.<br />
Training workshops are hosted on site<br />
for staff, teaching things of interest such<br />
as Te Reo Maori, how to work in an Agile<br />
APOLLO PROGRAMME: ENCOURAGING<br />
YOUNG PEOPLE. PHOTO/TRUSTPOWER.<br />
way, and even yoga.<br />
Staff members organise influential guest<br />
speakers such as Jason Gunn, Dr Tom<br />
Mulholland and Judith Collins for the<br />
business to listen to and ask questions.<br />
Weeks of the year are dedicated to<br />
special causes such as mental health,<br />
and Recycling Week where staff groups<br />
organise activities, permanent changes to<br />
the office and the way Trustpower works<br />
to improve the workspace.<br />
Living a healthy life is also supported<br />
through free sports team sponsorships<br />
to staff, gym and pool memberships,<br />
free fruit Mondays, discounted medical<br />
insurance, onsite reflexology and<br />
massage services and many, many more.<br />
Our Apollo interns report: “We think it’s<br />
pretty awesome, if you get the chance,<br />
give it a go.”<br />
0800 36 98 45<br />
WWW.TRUSTPOWER.CO.NZ<br />
YEAR BOOK <strong>2020</strong> | 41
BAYLEYS<br />
– A CORNERSTONE OF<br />
THE BAY OF PLENTY<br />
COMMUNITY<br />
BAYLEYS REAL ESTATE IS<br />
NEW ZEALAND’S largest<br />
full-service real estate<br />
agency. It operates an<br />
unmatched portfolio of<br />
property-related sales<br />
and marketing services<br />
and expertise across the residential,<br />
commercial and industrial, and rural<br />
property sectors, along with delivering<br />
commercial and residential property<br />
management and advisory services.<br />
Bayleys in the Bay of Plenty has been<br />
behind the marketing and sale of<br />
thousands of properties in the region<br />
over the decades. It remains focused on<br />
always ensuring its people concentrate<br />
on the real estate fundamentals of<br />
knowledge, commitment, service,<br />
transparency and best practice<br />
operations. This delivers the type of real<br />
estate experience that has seen clients<br />
coming back to Bayleys for decades.<br />
Heath Young, the Chief Executive Officer<br />
of Realty Services, which operates<br />
Bayleys in the Bay of Plenty, said: “Our<br />
people share, and are united by, the real<br />
family values that our founders built into<br />
the business from the beginning.”<br />
Young emphasised that relationships<br />
mattered to Bayleys.<br />
“Service matters to us. Trust, reliability<br />
and the desire to exceed expectations<br />
are the fundamentals that define us.”<br />
BAYLEYS AUCTIONEER, STEPHEN<br />
SHALE, IN ACTION.<br />
BAYLEYS HAS EXPERTS ACROSS ALL OF THE<br />
FOLLOWING REAL ESTATE SECTORS:<br />
Commercial<br />
• Commercial, industrial, and retail<br />
property sales<br />
• Investment property sales<br />
• Office, industrial and retail leasing<br />
• Project and development sales and<br />
marketing<br />
• Land sales<br />
• Syndicated property sales and<br />
projects<br />
Residential<br />
• Residential property sales<br />
• Apartment sales<br />
• Waterfront property sales<br />
• Lifestyle property sales<br />
• Project and development sales and<br />
marketing<br />
• Residential property management<br />
• Residential letting<br />
• Viticulture and horticulture property<br />
sales<br />
• Sector specific marketing and insights<br />
Property Services<br />
• Facilities management<br />
• Consultancy services<br />
• Project management<br />
• Valuations and advisory<br />
• Property and asset management<br />
• Business sales<br />
• Tourism, leisure and hospitality sales<br />
• Capital markets<br />
• Iwi services<br />
Country<br />
• Rural, lifestyle and farm property<br />
sales<br />
• Rural property leasing<br />
• Corporate services<br />
• Focused leasing services<br />
• Funds management<br />
• Lending services<br />
42 | YEAR BOOK <strong>2020</strong>
“In 2019, Bayleys<br />
Tauranga was<br />
crowned New<br />
Zealand’s top<br />
performing<br />
medium rural office<br />
at the Real Estate<br />
Institute of New<br />
Zealand awards.”<br />
Supporting the Community<br />
While Bayleys advocates a highly<br />
successful network of sales and<br />
marketing teams, the company is<br />
also firmly anchored in the local Bay<br />
of Plenty community – with a broad<br />
web of associations and affiliations<br />
across all sectors of the region’s<br />
cultural, education and sporting<br />
organisations.<br />
Among the dozens of Bayleys Bay of<br />
Plenty’s community sponsorships are:<br />
• The Bay of Plenty Sports Award<br />
• Bay of Plenty Kids Can<br />
• The Tauranga Arts Festival<br />
• Tauranga Hockey Association<br />
• Pongakawa School<br />
• Greenpark School<br />
• Waipuna Hospice<br />
• Tauranga Golf Club<br />
• Mount Primary School<br />
• Midlands Hockey<br />
• Kaimai School<br />
• Bay of Plenty Garden and Art<br />
Festival<br />
• Merivale School<br />
• Bay of Plenty Steamers<br />
Heath Young, CEO, said it was<br />
important for the agency to be<br />
involved in and supporting the<br />
community – a reflection of the<br />
culture and values of the Bayleys<br />
brand.<br />
“We love to see our company<br />
associated with so many wonderful<br />
groups within the community<br />
and really enjoying giving back.<br />
Building strong communities comes<br />
from social conscience and this is<br />
something we choose to do.”<br />
BAYLEYS TOP OFFICE <strong>2020</strong>,<br />
BAYLEYS MT MAUNGANUI.<br />
07 578 2118<br />
WWW.BAYLEYS.CO.NZ/<br />
BAYOFPLENTY<br />
AWARD WINNING<br />
In 2019, Bayleys Tauranga was crowned<br />
New Zealand’s top performing medium<br />
rural office at the Real Estate Institute<br />
of New Zealand awards. Bayleys Mount<br />
Maunganui won the small residential<br />
office of the year at the 2018 REINZ<br />
award, the second consecutive year<br />
Bayleys Mount Maunganui has won.<br />
Bayleys Bay of Plenty also took home the<br />
Bayleys national award in 2019 for the<br />
highest volume of residential properties<br />
sold at auction during the 2018/19<br />
calendar year – with an impressive<br />
success rate of close to 75 percent.<br />
“Our in-depth knowledge and<br />
experience ensure Bayleys’ clients<br />
throughout the Bay of Plenty have<br />
positive experiences in all of their<br />
dealings with the brand – which totally<br />
underpins our Altogether Better, mantra,”<br />
said Young. “The family values instilled by<br />
Bayleys’ founder Graham Bayley remain<br />
a driving force in our business culture<br />
to this day,” he said. “This means our<br />
people are approachable and genuine,<br />
and are fully committed to go the extra<br />
mile to deliver exceptional service to our<br />
clients.”<br />
YEAR BOOK <strong>2020</strong> | 43
TOURISM:<br />
A critical component in the<br />
Bay’s recovery<br />
BY KRISTIN DUNNE,<br />
Kristin Dunne is the chief executive of<br />
Tourism Bay of Plenty<br />
THE IMPORTANCE OF<br />
TOURISM HAS never<br />
been more appreciated<br />
than it is now. The<br />
COVID-19 pandemic<br />
has shown us how far<br />
the visitor economy<br />
stretches into all corners of New Zealand.<br />
The country’s largest export-earner is<br />
comprised of activities, accommodation,<br />
transport, aviation, both natural and built<br />
attractions, hospitality and retail. We have<br />
welcomed the government’s support<br />
as an acknowledgement of the huge<br />
contribution that tourism makes to our<br />
national economy.<br />
Tourism will be a critical component<br />
of our nation’s economic recovery,<br />
especially for the regions of New<br />
Zealand. Many of the Coastal Bay of<br />
Plenty’s tourism businesses are owneroperator<br />
and we know they invest their<br />
heart and soul into the experiences they<br />
deliver for our manuhiri, our visitors.<br />
Although the businesses are mostly<br />
KRISTIN DUNNE<br />
small, the Coastal Bay of Plenty tourism<br />
economy is not. To the year ending<br />
March 2019, there were more than 8,000<br />
jobs directly employed by our local<br />
tourism industry that are at stake.<br />
As I’m sure all New Zealanders feel, I’m<br />
grateful that our country could safely<br />
open up relatively quickly so that Kiwis<br />
could start exploring Aotearoa again with<br />
a renewed appreciation for its beauty.<br />
Domestic visitors are the Coastal Bay<br />
of Plenty’s most significant market and<br />
so we’re pouring much of our efforts<br />
into drawing our Kiwi manuhiri back.<br />
For the time being, we will be relying<br />
on the strength of our domestic market<br />
and it is vital to our economy. Domestic<br />
visitor spend reached $864 million to the<br />
year-ending March, <strong>2020</strong>, comprising<br />
77.9 percent of the Coastal Bay of Plenty’s<br />
total visitor spend of $1.109 billion.<br />
The Coastal Bay of Plenty is a place<br />
with everything Kiwis love in a holiday<br />
destination – it is beautiful and beachy<br />
with a warm maritime climate and a<br />
flourishing foodie scene. Visitors come<br />
44 | YEAR BOOK <strong>2020</strong>
for the outstanding marine life, to taste<br />
the flavors of our land and sea harvest,<br />
to connect with nature on endless<br />
tracks to explore, and to experience a<br />
culture formed eons ago. Our culture<br />
comes in so many forms – community<br />
villages, stunning galleries, diverse<br />
events, cultural sites of major historical<br />
significance and a warm community of<br />
people.<br />
Noplacelikehome.co.nz<br />
In collaboration with our tourism<br />
industry, we’ve developed a multi-stage<br />
plan to support the visitor economy<br />
during each Alert Level and beyond.<br />
On Friday 8 May, <strong>2020</strong>, Tourism Bay<br />
of Plenty launched a new campaign,<br />
noplacelikehome.co.nz, for locals<br />
and their visiting friends and relatives<br />
because we know that this connection<br />
is a big driver for domestic travel to our<br />
region.<br />
The Coastal Bay of Plenty’s biggest fans,<br />
our locals, are our best advocates. The<br />
stories that you tell about our place<br />
are powerful and we need them to be<br />
shared more than ever. We’re asking<br />
locals to unleash their love of their<br />
place by finding out what’s in our own<br />
backyard and celebrating it.<br />
Support local by playing tourist in the<br />
place you call home – what could be a<br />
better way to brush off the lockdown<br />
cobwebs than a skydive or a trip to see<br />
dolphins? When you have friends or<br />
family come to stay, show them the best<br />
of the Bay by experiencing what visitors<br />
come from all over the world to do.<br />
Inter-region campaign<br />
We’re also working with our central<br />
North Island partners on an interregion<br />
campaign. I’m always amazed<br />
by the big adventures we can have<br />
within such short travel times. The next<br />
step for our promotions team will be<br />
a national campaign. We’ve had great<br />
success through partnerships with Air<br />
New Zealand and Christchurch and<br />
Wellington International Airports.<br />
We’re maintaining our brand presence<br />
in key international markets to ensure<br />
we are still being considered at the<br />
top of future-travellers’ bucket lists<br />
when border restrictions allow. The<br />
trans-Tasman bubble on the horizon is<br />
promising and we will make sure we are<br />
ready to welcome Aussies back when<br />
it is safe to do so. Australian visitors<br />
contributed $69 million to the Coastal<br />
Bay of Plenty’s tourism economy in the<br />
year-ending March <strong>2020</strong>.<br />
The other side to our marketing team is<br />
about building capability and capacity<br />
within our tourism industry. We have a<br />
team of product developers including<br />
a Kaihautū – Māori Economy who<br />
works specifically with Iwi and Hapū to<br />
develop cultural tourism businesses.<br />
So many of our tourism businesses have<br />
shown such heart and resilience, using<br />
the pause in tourism to consider how<br />
their business can contribute more to our<br />
community and our environment. Our<br />
tourism industry rallies together during<br />
times of crisis.<br />
We experienced this through the<br />
eruption and aftermath of the Whakaari<br />
White Island tragedy. But the love of<br />
place, love of people – kaitiakitanga and<br />
“We’re asking locals to unleash<br />
their love of their place by finding<br />
out what’s in our own backyard and<br />
celebrating it.”<br />
manaakitanga – is what keeps us smiling.<br />
We continue to forge forward together<br />
to create a sustainable visitor economy<br />
for the benefit of our community.<br />
When the time is right, we know that<br />
visitors will return to the Coastal Bay of<br />
Plenty. The feeling of visiting our place<br />
draws our manuhiri back time and again.<br />
It’s why we’ve been a much-loved Kiwi<br />
holiday destination for generations.<br />
What warms our heart the most is the<br />
many locals who cannot wait to warmly<br />
welcome our manuhiri again – it’s why<br />
we do what we do.<br />
YEAR BOOK <strong>2020</strong> | 45
SCION<br />
Driving forestry tech<br />
innovation and growth<br />
NESTLED ON THE<br />
EDGE OF the<br />
Whakarewarewa<br />
Forest is one of<br />
Rotorua’s largest<br />
employers, quietly<br />
going about the<br />
business of developing some of New<br />
Zealand’s most innovative technologies<br />
for the forestry, wood products and<br />
biomaterials industries.<br />
Scion may be tucked out of sight,<br />
but that is soon to change with the<br />
imminent opening of its showcase<br />
innovation hub. As one of seven Crown<br />
research institutes, Scion’s job is to drive<br />
innovation and growth from the forestry,<br />
wood products and biomaterials sectors<br />
to build economic value and contribute<br />
environmental and social benefits for<br />
New Zealand.<br />
“We sit on the world stage when it<br />
comes to scientific endeavour,” says<br />
Scion CEO Dr Julian Elder.<br />
“When we open our innovation<br />
hub doors to the public we want to<br />
excite and educate people about the<br />
possibilities for the future from forests<br />
and wood, and we want to show how<br />
Scion is creating solutions to some of the<br />
world’s big challenges.”<br />
Forestry key to a low-carbon world<br />
Planted forests are an important<br />
worldwide resource that can provide<br />
solutions to many global problems such<br />
as rising greenhouse gas emissions,<br />
access to clean water, unsustainable<br />
land use and dependence on finite<br />
fossil fuels. Forestry is recognised<br />
globally as a key part of a low-carbon,<br />
biobased economy. In shorthand this is<br />
a ‘bioeconomy’ and a well-established<br />
concept in many nations.<br />
A bioeconomy uses renewable<br />
resources like forests in the manufacture<br />
of new products and energy, and when<br />
the waste from one process becomes<br />
the input into another process, a cycle is<br />
created.<br />
Scion’s strategic goal is quite clear –<br />
transitioning New Zealand to a circular<br />
bioeconomy. The institute works closely<br />
with industry, government and Māori on<br />
research programmes that lead to this<br />
goal, and it is making good progress.<br />
Among exciting examples that<br />
Scion is leading are bark biorefinery<br />
technologies that can convert millions<br />
of tonnes of bark into high value<br />
materials and products (like tannins<br />
that can be chemically modified for<br />
many applications and water-repelling<br />
polymers); a national roadmap for the<br />
future of bioplastics; a biofuels roadmap<br />
for New Zealand; and biobased additive<br />
SCION’S INNOVATION HUB IS<br />
NEAR COMPLETION.<br />
46 | YEAR BOOK <strong>2020</strong>
manufacturing to create waste-free,<br />
environmentally-friendly materials and<br />
products such as medical devices.<br />
Such biotechnologies developed at<br />
Scion are part of the growing global<br />
bioeconomy and are an exciting<br />
prospect for the New Zealand forest<br />
industry.<br />
The future Scion aspires to is one where<br />
forests are a valued part of New Zealand<br />
landscapes and being grown for<br />
three clear purposes. Some forests are<br />
planted primarily for their environmental<br />
benefits, some forests are grown for<br />
timber to be better used in our buildings<br />
and some forests are grown for fibre<br />
and chemicals to replace the products<br />
made from finite fossil fuels. “We are<br />
championing transformation along the<br />
entire forestry value chain,” says Dr Elder.<br />
“Forestry offers huge potential for New<br />
Zealand, nationally and regionally. In my<br />
opinion, the potential is larger than what<br />
was offered when refrigerated shipping<br />
began 138 years ago. The impact of that<br />
was tremendous and led to our trade in<br />
frozen meat and dairy products.”<br />
R&D and the recovery from COVID-19<br />
Right now, New Zealand is centred on<br />
recovering from the pandemic and the<br />
R&D sector will have a vital role in these<br />
phases. Scion too will play an important<br />
part in shaping the country’s post<br />
COVID-19 future and is focusing on how<br />
its science expertise and knowledge can<br />
help the recovery phase, both for the<br />
region and for the country.<br />
Its proposal to establish a National<br />
Bioproduct Innovation and Pilot Centre<br />
on the Te Papa Tipu Innovation Park (our<br />
campus) will assist the transformation<br />
of the forestry sector to move into the<br />
higher value bioproducts market and<br />
creation of new industries aligned with<br />
the bioeconomy approach. The Bay of<br />
Plenty is the natural centre for biopilot<br />
facilities and Scion is working hard with<br />
local and central government decision<br />
makers to realise this opportunity.<br />
Scion has been an integral part of the<br />
Rotorua community for more than a<br />
century, starting out as a forest nursery<br />
servicing a government afforestation<br />
programme in the late 1800s. The<br />
organisation we know now was<br />
established in 1947 as the New Zealand<br />
Forest Research Institute and has been<br />
trading as Scion since 2005.<br />
Whether it’s devising new wood<br />
products for housing and construction,<br />
using remote sensing technologies and<br />
drones to monitor vast forests from afar,<br />
applying deep learning technologies to<br />
model the spread of pests and diseases<br />
in iconic species, developing bioplastics<br />
from wood fibres, or spinning nanofibres<br />
from wood lignin, Scion is a leader<br />
in its fields of expertise.<br />
Scion’s research and scientific expertise<br />
attracts both national and international<br />
researchers, collaborators and clients.<br />
Corridors resonate with accents from<br />
around the world among the 330-odd<br />
people who work there, including<br />
around 30 people based in Christchurch.<br />
Science staff come from disciplines such<br />
as forest ecology, bioprotection, rural<br />
fire research, molecular biology, material<br />
sciences, chemistry, engineering,<br />
statistics, industrial biotechnology and<br />
more.<br />
Scion funds its work through contracts<br />
with the industry and government and<br />
through the commercialisation of its<br />
innovations.<br />
The Government’s Minister of Science<br />
and Innovation and the Minister of<br />
Finance are the shareholding ministers of<br />
Scion, and they appoint an independent<br />
board of directors to provide<br />
governance and strategic direction.<br />
The chief executive is appointed by the<br />
board.<br />
WWW.SCIONRESEARCH.COM<br />
YEAR BOOK <strong>2020</strong> | 47
THE STAFFROOM<br />
Trusted boutique recruitment<br />
THE STAFFROOM LTD<br />
IS A provider of quality<br />
recruitment solutions<br />
that has become<br />
one of Tauranga’s<br />
most “trustworthy”<br />
consultancies. It has<br />
earned 1st place for two years in a row,<br />
and a 2nd place in Tauranga’s Most<br />
Trusted Recruiter Awards.<br />
The Staffroom are firmly on the map<br />
in the BOP for their longevity in the<br />
recruitment industry spanning 25 years<br />
and counting. Born from the corporate<br />
world with a move to a more boutique<br />
business – their focus is on delivering<br />
a customised solution that is tailored to<br />
each unique job and person.<br />
Director Jill Cachemaille states: “I never<br />
get tired of that moment when you know<br />
in your heart that you’ve made a real<br />
difference to people’s lives. It’s equally<br />
rewarding to see a candidate excited<br />
about a new job and their future as well<br />
as your client who completely trusts you<br />
to deliver exactly what they want.”<br />
The team at The Staffroom have<br />
cemented a reputation for good<br />
old-fashioned values ensuring clear<br />
communication is centric to everything<br />
they do.<br />
Natalie Brant says they are proud of the<br />
way they do business.<br />
“People are constantly giving us<br />
feedback and praise on how we<br />
keep them informed throughout the<br />
recruitment process. It’s also our policy<br />
to ensure we get back to everyone.”<br />
A genuine interest in their client’s<br />
business needs and outcomes helps<br />
in providing the right staffing solution<br />
for the long term. The Staffroom are<br />
big on getting amongst the culture<br />
and environment of their customer’s<br />
workplace to get the feel for the mood<br />
and tone of the people within that<br />
organisation. “<br />
That on-site presence is a key element<br />
in recommending the right candidates<br />
for the job. The team at The Staffroom<br />
are often complimented on how they<br />
achieve the right fit for all parties.<br />
With a strong position in the BOP<br />
recruitment market, The Staffroom is well<br />
set to secure future opportunities and<br />
continued support from their regular<br />
clients, with a healthy mindset, positive<br />
outlook and realistic approach to<br />
connecting the right candidates with the<br />
right roles.<br />
Connect with The Staffroom to tap into<br />
their vast knowledge and expertise in<br />
the recruitment world.<br />
07 572 1100<br />
WWW.STAFFROOM.CO.NZ<br />
JILL CACHEMAILLE (LEFT), AND<br />
NATALIE BRANT.<br />
PROFESSIONAL<br />
OFFICE BASED ROLES:<br />
• Temporary & Permanent<br />
• Legal<br />
• Administration<br />
• Customer Service<br />
• Marketing<br />
• Insurance<br />
• Sales<br />
• Operations<br />
• Accounting & Finance<br />
• Shipping & Logistics<br />
• Middle Management<br />
• Executive<br />
48 | YEAR BOOK <strong>2020</strong>
Kerr’s unique approach and<br />
knowledge in the industry has<br />
made him a sought-after speaker<br />
at conferences and industry<br />
training events. He is also<br />
a valued contributor to the<br />
Bay of Plenty Business News.<br />
NICK KERR.<br />
NJK ADVISORY LTD<br />
Nick Kerr – Expert advisor on<br />
credit risk and recoveries<br />
NICK KERR IS ONE OF<br />
Australasia’s leading<br />
credit advisors with<br />
more than a dozen<br />
year’s experience.<br />
Through this work, he<br />
noticed a real gap in<br />
the advisor market. There were plenty of<br />
people that were happy to give advice<br />
on what to do when you had debt,<br />
or when you were owed debt. They<br />
offered interesting ways of escaping<br />
from or obtaining more debt. But noone<br />
seemed interested in advising how<br />
to avoid debt.<br />
So Kerr decided to specialise in this<br />
and research debtor behaviour, market<br />
reaction to different credit strategies and<br />
how to identify the company behaviour<br />
that precedes insolvency events, so he<br />
could be as effective for his clients as<br />
possible. Using this knowledge and skill<br />
base, Kerr estimates that his clients have<br />
been able to avoid approximately $16-<br />
$20 million in debt that would otherwise<br />
have had to be written off.<br />
He has been involved in the credit<br />
control industry since 2007 through<br />
his work subcontracting to EC Credit<br />
Control, advising clients on terms of<br />
trade and debt collection methods.<br />
In 2015, after a major motorcycle<br />
accident, believing that a career change<br />
was on the cards, Kerr formalised his<br />
passion for investigations and became<br />
a Ministry of Justice-licenced Private<br />
Investigator, later incorporating as<br />
International Private Investigations LTD.<br />
This allowed him the opportunity to<br />
gain real and applicable knowledge in<br />
the debtor analysis area. He was seeing<br />
first-hand the deceptive and oftentimes<br />
ingenious methods that debtors will use<br />
at each stage of the payment process,<br />
allowing him to put in place systems that<br />
can assist in the filtering out of these<br />
potential debtors and help clients to<br />
make slight process changes that result in<br />
a real decrease in lost income .<br />
In 2017, an opportunity arose for<br />
International Private Investigations LTD<br />
to purchase NZ Repossession Services<br />
Ltd, which specialised in medium- to<br />
high-risk repossessions. That was yet<br />
another avenue to further understand<br />
the credit process and gain a deeper<br />
understanding of debtor culture on a<br />
face-to-face level.<br />
Kerr was also fortunate enough in 2017 to<br />
meet logistics and behavioural specialist<br />
Karl Wards and since then they have<br />
completed more than 400 successful<br />
medium- to high- risk repossessions.<br />
The NZ Repossession Services ethos is to<br />
always come with a spirit of respect and<br />
reconciliation, which has resulted in an<br />
industry-leading success rate and letters<br />
of thanks – even from debtors.<br />
He is always willing to have a no<br />
obligation meeting with any business to<br />
review any credit management concerns.<br />
Kerr’s unique approach and knowledge<br />
in the industry has made him a soughtafter<br />
speaker at conferences and<br />
industry training events and he is also a<br />
valued contributor to the Bay of Plenty<br />
Business News. He also has the honour<br />
of being a trusted advisor to thousands<br />
of businesses in the Bay of Plenty and<br />
across Australasia and is a full member<br />
of the World association of professional<br />
investigators and the NZ credit and<br />
finance institute.<br />
027 713 2128<br />
NICK.KERR@ECCREDITCONTROL.CO.NZ<br />
NICK@NZIPI.COM<br />
YEAR BOOK <strong>2020</strong> | 49
THE STRATEGIC PAY TEAM. PHOTO/SUPPLIED.<br />
STRATEGIC PAY<br />
delivering strategic rewards<br />
HOW DO YOU<br />
ENSURE THAT the<br />
right remuneration<br />
is paid in the right<br />
way to the right<br />
employees? How<br />
do you choose the<br />
right remuneration system for your<br />
organisation?<br />
If you are not sure about the answers<br />
– you are not alone. They are not easy<br />
questions. And, they present a challenge<br />
for both business owners and HR<br />
professionals.<br />
What are the factors that underpin<br />
remuneration systems? We advise<br />
that it includes understanding your<br />
organisation’s strategy, the market<br />
in which you operate, and how you<br />
will attract and retain key staff. It is<br />
also important to determine how<br />
performance is measured and rewarded.<br />
CATHY HENDRY, SENIOR<br />
CONSULTANT, TAURANGA.<br />
PHOTO/SUPPLIED.<br />
“Strategic Pay is a responsive<br />
and knowledgeable specialist<br />
remuneration service provider, with<br />
a large data base that covers key<br />
operational roles in our business.”<br />
– Port of Tauranga<br />
Strategic Pay is New Zealand’s largest<br />
source of remuneration knowledge.<br />
Businesses rely on us to provide<br />
unmatched advice, innovation and<br />
information in strategic reward and<br />
performance development.<br />
We report across every sector, most<br />
industries and at every level. We are<br />
experienced and knowledgeable in<br />
interpreting and using data and have a<br />
depth of understanding of stakeholder<br />
expectations. However, our core<br />
strength is that we tailor solutions to suit<br />
your organisation.<br />
With the broadest, most comprehensive<br />
remuneration data services available,<br />
and an approachable, responsive team<br />
of experts across the country, no other<br />
specialist is as well-resourced or ready to<br />
help clients achieve their business goals.<br />
Being based locally is central to how we<br />
do business in the Bay of Plenty, in terms<br />
of both local knowledge and being<br />
accessible to our local clients. Time and<br />
again, our clients choose Strategic Pay<br />
not just for our data, but for our specialist<br />
and tailored consulting advice and the<br />
strong relationships we develop with<br />
our clients. It is the depth and breadth<br />
of both our database and consulting<br />
knowledge that sets us apart.<br />
07 834 6581<br />
WWW.STRATEGICPAY.CO.NZ<br />
50 | YEAR BOOK <strong>2020</strong>
tompkinswake.co.nz<br />
Which local law firm is backed by<br />
an award-winning national team<br />
of experts? We are.<br />
We’ve been part of the Bay of Plenty region’s history<br />
*<br />
and success since 1898. Behind your local team is our<br />
entire firm. We are here to help, when you need us.<br />
P 07 347 9466<br />
Rotorua<br />
Tauranga Hamilton Auckland<br />
* Tompkins Wake merged with Davys YEAR Burton BOOK in <strong>2020</strong> 2014| 51
We sell the Bay of Plenty’s finest<br />
homes & lifestyle properties.<br />
OLIVERROADESTATEAGENTS.COM<br />
LICENSED REAA 2008<br />
52 | YEAR BOOK <strong>2020</strong>