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YEAR<br />

BOOK<br />

CELEBRATING BAY BUSINESS | <strong>2020</strong><br />

YEAR BOOK <strong>2020</strong> | 1


2 | YEAR BOOK <strong>2020</strong>


BAY OF PLENTY<br />

BUSINESS STAYS<br />

FOCUSED<br />

FROM THE EDITOR<br />

DAVID PORTER<br />

AT A POINT BETWEEN<br />

EMBARKING on<br />

our second Bay of<br />

Plenty Business News<br />

<strong>Year</strong>book – and the<br />

publication of this<br />

edition – something<br />

strange happened. The world as I<br />

understood it was fundamentally<br />

changed by a virus that was invisible to<br />

the naked eye.<br />

It felt like an overnight transformation,<br />

though in practice it took a week or so<br />

for the full extent of the devastation<br />

being experienced globally from<br />

COVID-19 to fully sink in. I will admit that,<br />

in the early stages of the pandemic, I was<br />

a little sceptical about its potential longterm<br />

impact.<br />

I worked for the World Health<br />

Organisation during the SARS crisis<br />

period and lived in Asia for many years.<br />

I’d been through the Asian Financial<br />

Crisis, and the Global Financial Crisis. And<br />

I had concluded that, with coordinated<br />

government actions and good<br />

management systems, most crises could<br />

be overcome. I had come to believe that<br />

the natural optimism and resilience of<br />

humanity always eventually triumphed.<br />

My confidence was severely dented by<br />

COVID-19’s rampant global progress.<br />

As this editorial was written – in the<br />

first half of June <strong>2020</strong> – there were<br />

encouraging signs that at least the severe<br />

health issues around the pandemic<br />

seemed to be under control here in New<br />

Zealand.<br />

The coalition government had been<br />

effective in stemming the early infection<br />

and fatalities from COVID-19. They<br />

also benefited from dealing with a<br />

largely sensible and supportive, but<br />

relatively small population. And we were<br />

effectively secured by an oceanic moat.<br />

An election was due in September <strong>2020</strong><br />

as I wrote this, and the outcome was hard<br />

to call. But it seemed obvious, at least<br />

in June, that even with the best health<br />

outcomes, slamming the brakes on the<br />

economy was going to prove much<br />

easier than getting it back in gear and<br />

running again.<br />

All New Zealanders are facing the<br />

prospect of dealing with economic<br />

despair and recession for many months<br />

and possibly years. That said, the Bay<br />

of Plenty is in as favourable a situation<br />

as any of the country’s regions, with<br />

great strengths in horticulture, primary<br />

products, technology and manufacturing,<br />

and agile, adept and adaptable<br />

companies, many of them successful<br />

exporters. And of course New Zealand’s<br />

biggest and most efficient port.<br />

I’m delighted we’ve been able to<br />

produce and place <strong>Year</strong>book <strong>2020</strong><br />

in your hands. Our inaugural edition<br />

last year was conceived to celebrate<br />

the strengths of Bay business and that<br />

remains our objective. Our team was<br />

humbled by and appreciative of the<br />

support we’ve received from the many<br />

excellent local companies that have<br />

come into this year’s edition.<br />

And above all I’ve been encouraged<br />

by the positive approach the business<br />

community has shown in the myriad ways<br />

it has responded to COVID-19. Priority<br />

One chief executive Nigel Tutt – one of<br />

the many business and political leaders<br />

who share their insights on the future<br />

with readers in the <strong>Year</strong>book – suggests<br />

the key to minimising the damage from<br />

COVID-19 will be not just to maintain<br />

business confidence and employment,<br />

but to use this jolt to normal business as<br />

a catalyst.<br />

“As we seek to rebuild our economy,<br />

and with the knowledge that we are<br />

in reasonable shape compared to the<br />

rest of the world, we find ourselves in a<br />

position where we can look ahead and<br />

be bold about accelerating change,” he<br />

says.<br />

In the decade I’ve lived in the Bay, I’ve<br />

always been impressed by the essentially<br />

positive, flexible and collaborative nature<br />

of its business community. And I’m by<br />

nature an optimist.<br />

Be safe, well and supportive of each<br />

other.<br />

YEAR BOOK <strong>2020</strong> | 3


Contents<br />

Publisher<br />

Alan Neben<br />

021 733 536<br />

alan@bopbusinessnews.co.nz<br />

5 Tenby Powell, Mayor Tauranga City<br />

Council: First the pandemic, now<br />

the economy<br />

6 Garry Webber, Mayor Western Bay<br />

of Plenty District Council: Working<br />

together for the Western Bay’s<br />

future<br />

7 Forsyth Barr: Invest with confidence<br />

8 Sharp Tudhope Lawyers:<br />

Commercial experts with a<br />

community heart<br />

10 Hawkins: Building the Bay of Plenty<br />

14 Jenkins Freshpac Systems: Always<br />

innovative<br />

16 Doug Leeder: Time to draw on the<br />

Bay’s strengths and resilience<br />

18 KPMG: Bringing shared expertise to<br />

Bay clients<br />

20 Crombie Lockwood: Supporting<br />

clients and the community<br />

21 Nigel Tutt, Chief Executive Priority<br />

One: COVID-19 could be the<br />

catalyst we need<br />

38 Port of Tauranga: New Zealand’s<br />

biggest international cargo gateway<br />

41 Trustpower: The Apollo intern and<br />

graduate experience<br />

42 Bayleys: A cornerstone of the Bay of<br />

Plenty community<br />

44 Kristin Dunne, Chief Executive,<br />

Tourism Bay of Plenty: Tourism – a<br />

critical component in the Bay’s<br />

recovery<br />

46 Scion: Driving forestry tech<br />

innovation and growth<br />

48 The Staffroom: Trusted boutique<br />

recruitment<br />

49 NJK Advisory Ltd: Nick Kerr –<br />

expert advisor on credit risk and<br />

recoveries<br />

50 Strategic Pay: Delivering strategic<br />

rewards<br />

Editor<br />

David Porter<br />

021 884 858<br />

david@bopbusinessnews.co.nz<br />

For advertising inquiries please<br />

contact:<br />

Business Director<br />

Pete Wales<br />

022 495 9248<br />

pete@bopbusinessnews.co.nz<br />

Design<br />

Times Media<br />

bopbusinessnews.co.nz<br />

BOPBUSINESS<br />

PUBLICATIONS<br />

Bay of Plenty Business<br />

Publications Limited<br />

PO Box 155, Tauranga, 3144<br />

021 733 536<br />

info@bopbusinessnews.co.nz<br />

www.bopbusinessnews.co.nz<br />

22 Craigs Investment Partners:<br />

Providing New Zealanders with<br />

investment advice for more than<br />

35 years<br />

24 PMG Property Funds Management:<br />

Proudly Bay of Plenty born and bred<br />

28 Chambers of Commerce: The road<br />

to recovery starts here<br />

30 Carrus: Supporting its clients<br />

through the COVID crunch<br />

32 Cooney Lees Morgan: The<br />

changing face of law<br />

36 Enterprise Angels: Growing<br />

strongly and widening scope to<br />

impact investing<br />

37 Karl Gradon, GM Strategy for TOI<br />

EDA: Eastern Bay of Plenty wellpositioned<br />

for the future<br />

4 | YEAR BOOK <strong>2020</strong>


FIRST THE PANDEMIC,<br />

NOW THE ECONOMY<br />

BY TENBY POWELL,<br />

Tenby Powell is Mayor of Tauranga<br />

PENNING MY THOUGHTS<br />

ON THE region’s<br />

challenges partway<br />

through a pandemic<br />

response in the early<br />

stages of the most<br />

significant recession<br />

in living memory is more than a little<br />

daunting. Given there are still many<br />

unknowns that could affect our<br />

economy, I’ll restrict my ‘predictions’ to<br />

the scenarios I believe are highly likely<br />

to play out, and speak to what I see are<br />

the prerequisites for an accelerated<br />

recovery.<br />

One important known is that the<br />

Government will be investing in shovelready<br />

infrastructure projects to stimulate<br />

the economy and support and create<br />

jobs. We’ve already seen the $400-<br />

million-plus Tauranga Northern Link<br />

project will get underway before the<br />

end of <strong>2020</strong>, so that’s a great start. All<br />

of the Bay of Plenty councils have also<br />

put forward key infrastructure projects,<br />

which could get underway quickly, for<br />

Crown Infrastructure Partnership funding<br />

consideration. We remain hopeful that<br />

a number of significant investments will<br />

result and will underwrite the recovery of<br />

our construction sector.<br />

Tauranga City proposed 24 separate<br />

projects worth $1.1 billion across water,<br />

wastewater, roading, housing and<br />

growth, and community amenities, all of<br />

which could get underway in six to 12<br />

months and would generate significant<br />

employment. Encouragingly, most of<br />

those projects have gone through the<br />

first cut process and have been put<br />

forward for consideration. I’d like to<br />

think that a number of investments in<br />

the infrastructure our fast-growth city<br />

desperately needs will result from that<br />

process, so watch this space.<br />

Regional cooperation need<br />

I also see opportunities for Tauranga<br />

and the Western Bay of Plenty subregion<br />

to advance on a number of fronts<br />

through regional cooperation. We’re<br />

in a very good space and the progress<br />

being made through SmartGrowth will<br />

continue to facilitate shared solutions<br />

to shared issues. That regional focus<br />

also extends beyond the Bay of Plenty<br />

and I’ll be looking to work closely with<br />

my Waikato counterparts to ensure<br />

we bring a collaborative approach to<br />

transport infrastructure planning, to<br />

take advantage of our situation as the<br />

country’s preeminent export port.<br />

Tauranga’s fast-growth status will not<br />

change. We need to manage that<br />

growth and ensure that appropriate<br />

housing, infrastructure and community<br />

amenities are available to accommodate<br />

our growing population. New housing<br />

areas in Tauriko West and Te Tumu (East)<br />

will be a key part of that equation. But<br />

so too will be the moves we are making<br />

to facilitate building-up through higher<br />

density housing options in existing<br />

city suburbs, in particular the Te Papa<br />

Peninsula and CBD.<br />

Well-placed for recovery<br />

Looking at the region’s strengths,<br />

there’s little doubt we are well placed<br />

for recovery compared to many other<br />

areas. Our Kiwifruit industry has been<br />

largely unaffected and will continue to<br />

grow strongly. Forestry took an early hit,<br />

but is now back on-line and benefitting<br />

from improving log prices. And our<br />

dairy industry will also help to underpin<br />

recovery, assuming that world demand<br />

stays strong and dairy product prices<br />

are at least stable. As mentioned, we<br />

have New Zealand’s biggest and most<br />

efficient export port. Port of Tauranga<br />

has capacity to expand, while other<br />

ports, Auckland for instance, do not and<br />

I see considerable potential for growth<br />

and improved links through inland port<br />

facilities like Ruakura.<br />

The final word goes to the hospitality,<br />

tourism and events sectors, which<br />

have arguably been hit hardest by<br />

the closure of our borders and the<br />

pandemic restrictions. The Western Bay<br />

is less reliant on international tourism<br />

than many parts of the country, which<br />

is a distinct advantage. Tourism Bay of<br />

Plenty has displayed admirable agility in<br />

developing and launching a campaign<br />

to encourage Kiwis to holiday here, so<br />

we can look forward to a slow recovery<br />

in tourism spending.<br />

Events ground to a halt in the lockdown<br />

and uncertainties around the emergence<br />

from the pandemic mean there won’t<br />

be any immediate recovery. But we<br />

have a high-quality events sector<br />

and, providing we stay in control of<br />

COVID-19, we should start to see a<br />

re-emergence of activity through the<br />

summer season and beyond. And as<br />

we move down to level 1 and then,<br />

hopefully out of restrictions altogether,<br />

we can also look forward to our<br />

hospitality cashflows getting back to<br />

something a bit more like normal.<br />

In conclusion, we do have<br />

some bright spots on<br />

the horizon, so let’s<br />

take advantage<br />

of them, work as<br />

a team, support<br />

local businesses<br />

wherever possible<br />

and look to get<br />

our community and<br />

economy back on<br />

its feet as quickly as<br />

possible.<br />

TENBY POWELL<br />

YEAR BOOK <strong>2020</strong> | 5


WORKING<br />

TOGETHER<br />

For the Western Bay’s future<br />

BY GARRY WEBBER,<br />

Garry Webber is the Mayor of Western<br />

Bay of Plenty District Council<br />

COVID-19 HAS DEALT<br />

A BLOW to the region<br />

this year that is going<br />

to be felt for a long<br />

time, which is why we<br />

must adapt and work<br />

hard to ensure we help<br />

communities get back on their feet.<br />

These are once in a generation<br />

circumstances and we need to accept<br />

that the world will be different. The<br />

pandemic has forced not only a great<br />

shift from the traditional ways of working<br />

to a more distributed and remote mode,<br />

but also revealed an increased level of<br />

empathy for others.<br />

As the Western Bay Council worked<br />

towards finalising its <strong>2020</strong>-21 Annual<br />

Plan, we were mindful of the delicate<br />

balance required between real financial<br />

prudence and keeping our economy<br />

going in a post COVID-19 environment.<br />

We are really fortunate that in our district<br />

we have two significant sectors that<br />

are enjoying a reasonable degree of<br />

growth.<br />

First, the Kiwifruit industry is planning to<br />

double its output over the next 10 years<br />

and second, our population growth was<br />

forecast to continue, which will see the<br />

continuation of new houses being built.<br />

As a district, and region, we must<br />

continue to embrace adaptability,<br />

flexibility, and quick reaction to help<br />

the local economy by being nimble<br />

and able to kick-start good projects and<br />

create jobs.<br />

Council plays a vital role in this process<br />

to rebuild communities, particularly<br />

as a way to focus central government<br />

funding through to local communities<br />

and also with our own projects,<br />

infrastructure and processes such as<br />

consenting and regulatory roles.<br />

Infrastructure crucial for the region<br />

Our $515 million Crown Infrastructure<br />

Partners bid is testament to this<br />

commitment to ensure an immediate<br />

stimulatory effect on the construction<br />

industry, its workforce and the economy.<br />

The 16 district-wide projects we applied<br />

for will involve significant labour input,<br />

which would go some way to ensuring<br />

those displaced as the direct result of<br />

COVID-19 will have opportunities to find<br />

a new employment.<br />

As a well-managed provincial<br />

council, Western Bay of Plenty District<br />

Council has a track record of working<br />

constructively in partnership, both as<br />

lead and in support of others.<br />

Therefore, our bid is part of a<br />

coordinated Bay of Plenty regional<br />

package to support the economic<br />

recovery of New Zealand.<br />

The projects are consistent with the<br />

long-term direction of both the<br />

SmartGrowth BOP partnership and the<br />

Urban Form and Transport Initiative<br />

(UFTI) initiative, which aim to deliver<br />

a step change in housing, transport<br />

and place-making for the sub-region’s<br />

communities.<br />

GARRY WEBBER.<br />

It’s thinking about what we can and<br />

should do, together, to get the best<br />

possible outcome for the region.<br />

If successful, and linked with the $900<br />

million Tauranga Northern Link, this<br />

would be a huge win for the district<br />

to ensure the region thrives by taking<br />

advantage of economic growth<br />

opportunities.<br />

While the future remains somewhat<br />

unclear post-pandemic, it is imperative<br />

we all learn from the digital experiences<br />

we have faced under the initial phases<br />

of COVID-19 to our advantage to<br />

modernise our own businesses and the<br />

economy so as to provide real benefit to<br />

those areas that matter most within our<br />

communities.<br />

6 | YEAR BOOK <strong>2020</strong>


FORSYTH BARR<br />

Invest with confidence<br />

FORSYTH BARR OFFERS<br />

A FULLY accredited<br />

and experienced team<br />

of Investment Advisers<br />

right here in Tauranga,<br />

delivering innovative<br />

financial services and<br />

investment opportunities, supported by<br />

award-winning local and global research.<br />

Forsyth Barr’s reputation is founded on<br />

integrity, the highest standards of service<br />

and research-driven investment advice.<br />

The business has one of New Zealand’s<br />

leading research teams, while global<br />

affiliations ensure research coverage of<br />

major overseas investment markets.<br />

The business started in Dunedin in<br />

1936 and over a period of 84 years<br />

has expanded to 22 offices across the<br />

country, employing over 350 staff.<br />

Forsyth Barr is a foundation New Zealand<br />

Exchange firm (NZX), an accredited<br />

market participant and is proud that it has<br />

remained 100% New Zealand owned.<br />

The Tauranga office has been in<br />

operation more than 15 years. The local<br />

Investment Advisers Brett Bell-Booth,<br />

Andrew Davis, Philip Kilpatrick, David<br />

McConnochie and Paul O’Driscoll are<br />

all NZX-Accredited Authorised Financial<br />

Advisers and are available to provide<br />

clients with professional, personalised<br />

and confidential investment advice.<br />

They offer investment services, designed<br />

to deliver to the specific investment<br />

needs of individuals, families, trusts,<br />

charities, local iwi and companies. From<br />

experienced investors to those just<br />

starting out, Andrew, Brett, David, Philip<br />

and Paul can advise on a full range<br />

of investment services from portfolio<br />

management, investment advice and<br />

sharebroking, to cash management and<br />

saving options, including KiwiSaver and<br />

investment funds.<br />

Delivering service and performance<br />

Forsyth Barr’s Investment Advisers<br />

are motivated to deliver service and<br />

performance to clients, which in<br />

turn builds long-term and trusted<br />

relationships. Because of this focus on<br />

performance and service, today Forsyth<br />

Barr has over $9 billion of portfolio funds<br />

under advice and management.<br />

INNOVATIVE FINANCIAL SERVICES: DAVID MCCONNOCHIE, PAUL O’DRISCOLL,<br />

BRETT BELL-BOOTH, PHILIP KILPATRICK AND ANDREW DAVIS. PHOTO/SUPPLIED.<br />

“We put our clients’ best interests first,”<br />

said Forsyth Barr’s Tauranga Manager,<br />

David McConnochie. “Thanks to the<br />

support of our clients, and the hard<br />

work of our people, we are a successful<br />

business and we are proud to support a<br />

number of local community groups.”<br />

At a national level, Forsyth Barr also<br />

provides support to organisations<br />

throughout the country. An example<br />

of this is the $200,000 donation in<br />

April <strong>2020</strong> to The Foodbank Project<br />

and KiwiHarvest. These organisations<br />

are doing valuable work ensuring that<br />

people experiencing financial hardship<br />

receive the support they need.<br />

Contact the Tauranga team on the<br />

details below to find out more about<br />

Forsyth Barr or to discuss your investment<br />

objectives in confidence with one of our<br />

Authorised Financial Advisers.<br />

This column is general in nature and is not<br />

personalised investment advice. Disclosure<br />

Statements for Forsyth Barr Authorised<br />

Financial Advisers are available on request<br />

and free of charge.<br />

07 578 2737<br />

WWW.FORSYTHBARR.CO.NZ<br />

CONTACT-US/TAURANGA/<br />

YEAR BOOK <strong>2020</strong> | 7


SHARP<br />

TUDHOPE<br />

LAWYERS<br />

Commercial experts with a<br />

community heart<br />

<strong>2020</strong> UNIVERSITY OF WAIKATO TAURANGA<br />

CAMPUS. PHOTO/JEREMY TRITT.<br />

8 | YEAR BOOK <strong>2020</strong>


SHARP TUDHOPE LAWYERS<br />

HAVE BEEN in business<br />

more than 120 years,<br />

providing legal advice and<br />

practical solutions to clients<br />

throughout New Zealand.<br />

We strive to build client<br />

relationships that last, thinking ahead to<br />

ensure the advice we give is appropriate<br />

for the long term.<br />

Today Sharp Tudhope plays an active<br />

role in community organisations and the<br />

economic development of our city. In<br />

recent times our team of experts have<br />

been involved with the development<br />

of the University of Waikato building – a<br />

real coup for Tauranga.<br />

Commitment to quality<br />

Our base is an environmentally<br />

sustainable building that helps us to look<br />

after the health and wellbeing of our<br />

staff, and to welcome clients.<br />

Ultimately, it is our people that sets<br />

us apart from other law firms. Our<br />

commitment to exceptional service<br />

is why generations of families and<br />

businesses choose to work with us.<br />

Clients can be assured that we will work<br />

with them to find out what’s important<br />

and in turn work towards achieving their<br />

goals.<br />

Governance roles and key industry<br />

memberships<br />

With a strong commercial, property,<br />

employment and litigation practice,<br />

many of our team are leaders in their<br />

chosen fields of expertise. We strive<br />

to keep up to date with legal issues<br />

industry developments that may affect<br />

our clients. Our relationships and roles<br />

include:<br />

• Export NZ Bay of Plenty<br />

• Property Council New Zealand Bay of<br />

Plenty Branch<br />

• Enterprise Angels<br />

• Priority One<br />

• Institute of Directors<br />

• Human Resources Institute of New<br />

Zealand<br />

• Chartered Institute of Logistics and<br />

Transport<br />

• Civil Contractors New Zealand<br />

• RITANZ (Restructuring Turnaround and<br />

Insolvency NZ)<br />

“We are always<br />

willing to put<br />

our hand up<br />

and help where<br />

we can.”<br />

Community Spirit<br />

We are a tight knit team of more than<br />

50 staff, with a number who freely give<br />

their time to community initiatives and<br />

charities.<br />

We are proud to have members of the<br />

firm involved in the governance of local<br />

charities such as Waipuna Hospice, The<br />

Graeme Dingle Foundation, Tauranga<br />

District Riding for the Disabled, Youth<br />

TOP: ALASDAIR CHRISTIE, BILL<br />

CHAPMAN, BROOKE COURTNEY,<br />

DUNCAN COOK, HAMISH MURRAY,<br />

BOTTOM: JOHN GORDON, MATTHEW<br />

BILLETT, RICHARD HOARE, RICHARD<br />

KETTELWELL, SHIMA GRICE.<br />

Search and Rescue Trust (YSAR),<br />

Papamoa Community Surf Rescue Trust<br />

and the Papamoa Surf Lifesaving Club.<br />

In 2019 we helped the founders of the<br />

Tauranga STEM Festival (STEM Wana<br />

Trust) with advisory work by assisting<br />

them to achieve registered charity status<br />

and this year we have stepped in to<br />

help animal rescue organisation Rescue<br />

Revive Rehome on their journey to<br />

become a registered charity.<br />

We provide contractual services<br />

pro-bono to local triathlete Hayden<br />

Wilde, who is excelling in his chosen<br />

sport on the world stage. And we are<br />

involved with the success of young<br />

racing car driver, Liam Lawson who is<br />

also competing on the world circuit and<br />

has just won the NZ Motor Cup – New<br />

Zealand’s oldest motor racing trophy.<br />

We are committed to the continued<br />

growth and success of the Bay of Plenty<br />

region.<br />

07 928 2000<br />

WWW.SHARPTUDHOPE.CO.NZ<br />

YEAR BOOK <strong>2020</strong> | 9


HAWKINS<br />

Building the Bay of Plenty<br />

ONE OF NEW<br />

ZEALAND’S<br />

LEADING<br />

construction<br />

companies is making<br />

its mark in Tauranga<br />

and Rotorua.<br />

Noticed the number of quality new<br />

buildings that have gone up in the Bay<br />

of Plenty recently?<br />

Whether it’s Zespri’s head office in<br />

Mount Maunganui, the Tauranga<br />

Crossing shopping centre at Tauriko,<br />

the University of Waikato’s campus in<br />

Tauranga’s CBD, or the new Farmers<br />

development in downtown Tauranga,<br />

they all have one thing in common. They<br />

have all been built by the local Hawkins<br />

team.<br />

Hawkins built Stage 1 of Tauranga<br />

Crossing, which opened in September<br />

2016. On the basis of this work, Hawkins<br />

was also appointed to deliver Stage 2,<br />

which opened in April 2019. “Our client<br />

is extremely happy with the quality of<br />

work we delivered,” said Hawkins GM<br />

Central Peter McCawe. “There were<br />

1200 people working on the site in the<br />

lead-up to opening day. They pulled<br />

out all the stops so that it looked fantastic<br />

when the first shoppers walked through<br />

the doors.”<br />

And anyone who had been to the<br />

University of Waikato’s new Tauranga<br />

campus would tell you it was an<br />

awesome building with a very highquality<br />

finish, said McCawe.<br />

“It brings new learning opportunities<br />

into the heart of Tauranga, which is<br />

something we’re proud to be a part of.<br />

Based on the quality of our work, the<br />

University then asked Hawkins to do the<br />

specialised fit-out of the laboratories<br />

within the building as well.”<br />

Just down the road in Mount Manganui,<br />

there’s a new office building that stands<br />

out from the crowd. Zespri’s head office<br />

is distinctive because it has the green<br />

leaves of a kiwifruit vine woven into its<br />

design.<br />

“The Zespri project required building an<br />

office in two stages, right next door to<br />

the client’s existing office,” said McCawe.<br />

“Once the first stage was complete, the<br />

client moved in and we demolished the<br />

old building to make way for the second<br />

stage.”<br />

As well as delivering a great building, the<br />

project team went above and beyond to<br />

divert construction waste from landfill.<br />

“The project team, client and<br />

subcontractors were all on board and<br />

keen to see what we could do,” he said.<br />

As well as having multiple bins on site<br />

to separate waste, the team came up<br />

with the idea of a Recycling Kiosk, where<br />

the public could access good, useable<br />

building materials that might otherwise<br />

go to landfill.<br />

ZESPRI’S NEW HEADQUARTERS<br />

IN MOUNT MAUNGANUI.<br />

PHOTO/SUPPLIED.<br />

10 | YEAR BOOK <strong>2020</strong>


TAURANGA CROSSING SHOPPING<br />

CENTRE IN TAURIKO. PHOTO/SUPPLIED.<br />

“We built the kiosk on the outside<br />

edge of the site, so there was no<br />

danger of the public passing through<br />

the construction area. We opened the<br />

kiosk once a week and let the public<br />

know that they could take the materials<br />

for free. It was a simple and costeffective<br />

way of diverting waste from<br />

landfill.”<br />

In Tauranga’s CBD, Hawkins is the main<br />

contractor leading the new Farmers<br />

retail development with its twin<br />

apartment towers.<br />

“This project is particularly exciting for<br />

Tauranga as its retail and dining area<br />

will draw people into the CBD. And<br />

of course, the lucky residents in the<br />

apartments will bring new business to<br />

the surrounding retailers as well.”<br />

Hawkins is busy in Rotorua too, working<br />

on Red Stag’s new Cross Laminated<br />

Timber plant, and the refurbishment of<br />

Rotorua Museum and the Sir Howard<br />

Morrison Performing Arts Centre.<br />

Meanwhile in the Waikato, the Hawkins<br />

Central team are also involved in<br />

several new projects for the University<br />

of Waikato and the refurbishment of<br />

the former IRD building in Bryce St.<br />

“Our client<br />

is extremely<br />

happy with the<br />

quality of work<br />

we delivered.”<br />

- Peter McCawe<br />

“We have some really exciting projects<br />

on the go. Our people are proud to be<br />

part of creating some pretty awesome<br />

facilities for the people of the Waikato<br />

and Bay of Plenty,” said McCawe.<br />

07 960 3000<br />

WWW.HAWKINS.CO.NZ<br />

UNIVERSITY OF WAIKATO TAURANGA CAMPUS. ZESPRI RECYCLING KIOSK.<br />

YEAR BOOK <strong>2020</strong> | 11


12 | YEAR BOOK <strong>2020</strong>


YEAR BOOK <strong>2020</strong> | 13


ALWAYS INNOVATING<br />

YOU DON’T MAKE<br />

IT TO 137 years old<br />

accidentally or by<br />

good luck. Driven by<br />

changing markets,<br />

industries and customer<br />

needs, Jenkins<br />

Freshpac Systems takes its long history<br />

of innovation and delivering on its<br />

promises very seriously. It is not a recipe<br />

you rush to change.<br />

A decade before she was allowed to<br />

vote and only 40 odd years after the<br />

Treaty of Waitangi was signed, Jane<br />

Elizabeth Jenkins arrived in New Zealand<br />

and started her fledging printing<br />

business, J. E. Jenkins in Hobson Street,<br />

Auckland. It is hard to imagine the<br />

challenges that faced Jane back in 1883<br />

when starting a business in what was very<br />

much a man’s world.<br />

In the business’ early years, Jane<br />

Jenkins focused on the production<br />

of heavy weight paper banking bags<br />

and the business eventually moved<br />

into producing stationery and specialty<br />

envelopes, becoming J. E. Jenkins the<br />

Printers.<br />

During the great depression, the<br />

business fell on difficult times as her<br />

debtors were unable to meet their<br />

commitments to her business and a deal<br />

was struck with the Parkinson family,<br />

who travelled out to New Zealand on<br />

the same boat as Jane. The Parkinson’s<br />

continued to trade the business and<br />

became known for their supply of labels<br />

into the pharmaceutical industry.<br />

In the 1970’s, Tony McInness joined the<br />

business to work alongside father-inlaw<br />

Tom Parkinson and together they<br />

rationalised the business to focus on the<br />

JANE ELIZABETH JENKINS, LEFT, AND A<br />

JENKINS PRINTERS VAN CIRCA 1950.<br />

newly emerging innovation of selfadhesive<br />

labels that no longer required<br />

the additional application of gum or glue<br />

to adhere to a surface. This led Parkinson<br />

and McInness into investigating the<br />

concept of labelling fruit and was the<br />

beginning of a relationship with Sinclair<br />

that endures to this day.<br />

The Sinclair International system allowed<br />

brand and variety information to be<br />

carried directly on produce all the way<br />

into the end-consumers hands. For the<br />

first time, growers could differentiate<br />

themselves and sell their added value for<br />

a premium over their competitors.<br />

GENERAL MANAGER JAMIE<br />

LUNAM AND SALES MANAGER –<br />

CONSUMABLES ANN CAMERON<br />

DEMONSTRATE JENKINS<br />

NEW HERO PRODUCT, HOME<br />

COMPOSTABLE PLASTIC-FREE<br />

NETTING FOR PRODUCE, AS<br />

THE COMPANY CONTINUES<br />

TO EVOLVE ITS TRADITIONAL<br />

BUSINESS. PHOTO/SUPPLIED.<br />

Direct to fruit labelling went on to<br />

be a core part of produce marketing<br />

strategies and New Zealand brands<br />

can now achieve between 10 and 30<br />

percent more than their competitors by<br />

shipping our proof of provenance with<br />

our product.<br />

In the current day, this ability to attract a<br />

premium translates to several hundred<br />

million more dollars in export earnings<br />

14 | YEAR BOOK <strong>2020</strong>


than if our home grown produce went<br />

to market unbranded.<br />

By the 1990’s and 2000’s, the business<br />

had grown to be one of the largest<br />

specialist label print houses in the<br />

country serving some of the biggest<br />

brands of the day, thanks largely to<br />

these early examples of adopting<br />

emerging technology which have<br />

continued throughout the evolution of<br />

the business and is clearly evident in<br />

how it operates today.<br />

In 2014, the decision was made to sell<br />

off the general label manufacturing<br />

Jenkins Freshpac is a leading<br />

supplier of post-harvest automation,<br />

packaging and labelling solutions.<br />

business and focus on horticulture as the<br />

business had added wider horticulturecentric<br />

products to its offering, including<br />

a wide array of packaging and labelling<br />

solutions for the post-harvest industry.<br />

A purpose-built facility was constructed<br />

in the then empty fields of the Tauriko<br />

Business Estate in Tauranga to be close<br />

LEFT: TONY MCINNESS.<br />

CENTRE: TOM BOOTH PARKINSON.<br />

RIGHT: JOHN BOOTH PARKINSON.<br />

to the nations largest port and key<br />

customer base, being kiwifruit pack<br />

houses.<br />

During the past few years, Jenkins<br />

Freshpac Systems has been recalibrating<br />

its business, which now has five hubs<br />

across the country and continues to<br />

evolve to meet its changing customer<br />

needs. While printing labels remains<br />

core to the business, Jenkins Freshpac<br />

is a leading supplier of post-harvest<br />

automation, packaging and labelling<br />

solutions and is regularly acclaimed for<br />

CAMERON MCINNESS AND<br />

MELISSA YATES, FOURTH<br />

GENERATION FAMILY LEADING<br />

THE BUSINESSES.<br />

their market-leading customer service<br />

and technical support.<br />

To bolster their capability in an evolving<br />

post-harvest sector Jenkins have in<br />

recent times made several bold moves.<br />

In 2018 Jenkins entered a joint venture<br />

with North America’s leading apple pack<br />

line producer, Van Doren Sales and<br />

partnered with Tauranga’s Robotics Plus<br />

to launch their robotic apple packing<br />

machine to the world, with great success.<br />

Then in 2019 the Jenkins team invested<br />

in Hastings-based CR Automation, which<br />

added top end mechatronics, robotics<br />

and machine integration to the portfolio.<br />

It is not surprising to learn that the<br />

Jenkins team have a swag of awards<br />

and commendations under their belt<br />

in areas such as print quality, customer<br />

service, innovation, embracing digital<br />

technology, building design, business of<br />

the year, employer excellence and more.<br />

John Booth Parkinson<br />

When you talk to the Jenkins team,<br />

they burst with pride in how far they<br />

have come and are quick to reference<br />

it being a great place to work, a great<br />

industry to work in and how exciting<br />

the future looks. The team quite clearly<br />

do not come to work to eat their lunch,<br />

but because they know they are making<br />

a real difference to their customers<br />

businesses and have confidence they will<br />

be doing so for many decades to come.<br />

Tony McInness<br />

Tom Booth Parkinson<br />

07 575 0562<br />

WWW.JENKINSFPS.CO.NZ<br />

YEAR BOOK <strong>2020</strong> | 15


TIME TO DRAW<br />

ON THE BAY’S<br />

STRENGTHS<br />

AND RESILIENCE<br />

BY DOUG LEEDER,<br />

Doug is an experienced business<br />

director and long-serving member<br />

of the Bay of Plenty Regional Council<br />

(BOPRC). These comments reflect his<br />

private views.<br />

THERE’S AN ADAGE –<br />

WHEN the going gets<br />

tough, the tough get<br />

going.<br />

Whilst COVID-19 has<br />

delivered a savage<br />

setback to many<br />

businesses, and a lethal blow to others<br />

in <strong>2020</strong>, I’m sure that most will refocus<br />

and restructure their enterprises to meet<br />

our changed environment. This is a<br />

challenge to be met, whether short- or<br />

long-term.<br />

The old saying I mentioned speaks to<br />

resilience, and that’s a quality the people<br />

of the Bay of Plenty have in spades.<br />

An example is the impact that the<br />

kiwifruit disease PSA had on our region.<br />

Cash flows and enterprises disappeared<br />

overnight, but looking back now there<br />

can only be admiration for the way that<br />

industry refocused, developed G3, and<br />

the rest is history.<br />

Those in the dairy industry faced income<br />

and balance sheets halved when prices<br />

fell from $8/kg milk solids. Yet again,<br />

individuals battled their way through<br />

what was a supply and demand-driven<br />

correction, albeit part of global trade<br />

positioning.<br />

We have recovered before and we can<br />

take this hard-won experience into the<br />

current situation in the Bay of Plenty.<br />

Expert opinions can vary<br />

Economic commentators are predicting<br />

doom and gloom – but it is important<br />

to remember that opinions can vary,<br />

even between experts. What we do<br />

know in practice is that businesses and<br />

DOUG LEEDER.<br />

communities can and will recover and<br />

thrive.<br />

We must consider and look after those<br />

most impacted by job losses and the<br />

government’s intervening stimulus goes<br />

some way to addressing that. However,<br />

we all need to recognise that whatever<br />

central government’s borrowing figure<br />

arrives at, at some stage, this and future<br />

generations will have to return or reduce<br />

the debt. There can only be a few ways<br />

to do that:<br />

1. Economic growth or trade and<br />

the resultant taxes (both direct and<br />

indirect).<br />

2. Increases in the marginal tax rates.<br />

So how does the Bay of Plenty fare?<br />

Probably better than most.<br />

Our regional advantages<br />

We have a regional economy that is<br />

weighted to primary industries – forestry,<br />

horticulture and pastoral farming. We<br />

have New Zealand’s biggest export port<br />

with a supply chain bringing a large<br />

percentage of New Zealand’s exports to<br />

Tauranga.<br />

This supply chain efficiency attracts<br />

manufacturing industry to the Bay, which<br />

flows into associated servicing industries<br />

to meet the growing demand from<br />

industry and residential alike.<br />

In addition, we have the fact that the Bay<br />

16 | YEAR BOOK <strong>2020</strong>


is a desirable and increasingly soughtafter<br />

place to live, work and play.<br />

However, in the Western Bay we need<br />

to deliver on the work that SmartGrowth<br />

and the Urban Form and Transport<br />

Initiative (UFTI) will address through its<br />

30-year planning document. This will<br />

ensure that the current issues around<br />

congestion, housing availability and<br />

affordability are addressed as soon as<br />

possible. It’s imperative we stick to the<br />

high level deliverables to sustainably<br />

manage growth, while maintaining our<br />

region’s inherent advantages.<br />

The success of our sub-region cannot<br />

fall solely to local government or any<br />

one party. The likes of the Chambers<br />

of Commerce, Priority One, BayTrust,<br />

TECT and others must work together to<br />

facilitate new private entities/businesses<br />

to enter and hopefully succeed in our<br />

Western Bay region. The rise of the<br />

Māori economy will also be key to our<br />

continuing future success.<br />

BOPRC contributions to the community<br />

The Bay of Plenty Regional Council<br />

(BOPRC) is frequently admired by others<br />

for its financial prudence and success.<br />

However, it has been a long run journey<br />

for which credit must go to past and<br />

current councils who have had the vision<br />

to back themselves and act in the interest<br />

of the ratepayers of the region.<br />

It is not widely known that your regional<br />

council receives dividends and revenue<br />

“We have New Zealand’s biggest<br />

export port with a supply chain<br />

bringing a large percentage of New<br />

Zealand’s exports to Tauranga.”<br />

from its investments through Quayside<br />

Holdings to the tune of $33 million<br />

each and every year. These dividends<br />

continue to increase through prudent<br />

financial management and highly<br />

capable investment expertise. That<br />

money is used to reduce the regional<br />

council general rate for every ratepayer<br />

in the region.<br />

In simple terms, that means without that<br />

contribution to every ratepayer, your<br />

regional council general rates would<br />

increase nearly 120 percent. I.e. a median<br />

general rate of $240 would go to $528<br />

for Western Bay ratepayers.<br />

BOPRC has further made cash grants<br />

to the University of Waikato campus in<br />

Durham Street to the tune of $15 million,<br />

and another $5 million to the Vessel<br />

Works marine precinct. It also funds the<br />

University of Waikato Coastal Science<br />

Chair, to name a few initiatives that bring<br />

benefit to the region<br />

All of these activities bring business and<br />

recognition to the Bay as a desirable<br />

and ideal place to establish and operate<br />

learnings or businesses.<br />

We need to take the long view<br />

It can be frustrating when some less<br />

informed commentators, and people<br />

with vested interests, suggest that<br />

the Regional Council should divert<br />

ratepayers’ money towards their<br />

particular goals. Some suggest selling<br />

long-term assets for short-term gain, but<br />

taking a short-term view rarely has the<br />

desired effect.<br />

The resilience of the Bay of Plenty is<br />

partly due to people making decisions<br />

looking at the long-term and holding<br />

their nerve in tough times.<br />

And in these times, we will, as we have<br />

done before, collectively continue to<br />

play a part in supporting the region to<br />

recover from COVID-19.<br />

YEAR BOOK <strong>2020</strong> | 17


KPMG<br />

Bringing shared expertise<br />

to Bay clients<br />

KPMG IS FOCUSED<br />

ON FUELLING New<br />

Zealand’s prosperity<br />

and encouraging the<br />

lasting wellbeing of<br />

all New Zealanders.<br />

Increasingly, the firm<br />

says, it is recognising that the successful<br />

businesses of tomorrow will be those<br />

that make a contribution not only to<br />

their shareholders, but also to their<br />

people, communities and the country as<br />

a whole.<br />

The firm is locally owned with a national<br />

team of 1000+ professionals providing<br />

services across audit, tax, accounting,<br />

consultancy and deal advisory. KPMG<br />

works with all manner of business from<br />

SMEs and family-owned businesses to<br />

Government, public sector and not-forprofits.<br />

The firm is also able to tap into its<br />

global network of expertise.<br />

Tauranga Managing Partner Glenn<br />

Keaney, an audit specialist, says as a<br />

result of the COVID-19 pandemic, the<br />

national firm has seen an increase in<br />

the need for assistance with business<br />

continuity consultancy and its valuation<br />

and deal advisory services, with a rising<br />

number of change projects as NZ<br />

companies re-focus.<br />

“Our clients trust us to deliver the kind of<br />

targeted advice, technical knowledge<br />

and industry insights that help them<br />

manage risk and embrace opportunities<br />

and we work shoulder-to-shoulder with<br />

them to achieve this,” says Keaney.<br />

KPMG has been making sure its clients<br />

have robust cash flow forecasts and<br />

has been recommending they have a<br />

number of different forecast scenarios.<br />

“Many have used their worst-case<br />

scenario to make their initial basic<br />

decisions, but they also need to create a<br />

revised longer-term view on strategy.”<br />

He emphasises that what makes KPMG<br />

stand out in Tauranga is that it is a fully<br />

integrated partnership across New<br />

Zealand, unlike its local competitors.<br />

Keaney, who recently stepped down<br />

as chairman of the Acorn Foundation,<br />

says KPMG Tauranga office is also<br />

implementing its own endowment<br />

fund in conjunction with the Acorn<br />

Foundation where the firm and<br />

individual members of staff will make<br />

contributions into the fund, which will<br />

be invested and a distribution made<br />

annually to local recipients.<br />

ROB HILL AND GLENN KEANEY.<br />

Tax specialist Rob Hill named new<br />

partner<br />

Keaney noted the importance of the role<br />

played by tax specialist Rob Hill and said<br />

KPMG was very excited to name him as<br />

the firm’s first new Tauranga partner for<br />

five years. Hill joins Keaney and the other<br />

current partners Paul Stott, Tracy Preston-<br />

Lett and Mark Thomas.<br />

Hill joined KPMG in Tauranga over a<br />

decade ago and has “pretty much come<br />

through the senior ranks with us,” says<br />

Keaney.<br />

“He’s one of the only pure tax specialists<br />

18 | YEAR BOOK <strong>2020</strong>


in the Bay of Plenty and is often called<br />

upon by other local accountants for his<br />

knowledge.<br />

He acknowledges it has been a<br />

painstaking and competitive journey of<br />

self-improvement and skills-building<br />

in areas ranging from team handling to<br />

how to present complex information<br />

simply to clients. “It’s taken many years to<br />

prepare for this,” he says.<br />

Hill believes the KPMG offering is<br />

unique in the Bay.<br />

“KPMG works very closely across the<br />

country and it’s very easy to find who has<br />

expertise on a particular subject matter.<br />

I’ve always found KPMG colleagues to<br />

be particularly generous with their time<br />

and helping to work through a problem.<br />

It allows us to bring particular expertise<br />

to specific clients very easily.”<br />

Hill says he regards the experience<br />

of KPMG’s tax team as being of<br />

special importance given the flood of<br />

government announcements that have<br />

emerged in <strong>2020</strong>.<br />

“You do need a depth and diversity of<br />

expertise together with the underlying<br />

knowledge to understand the particular<br />

impact of those announcements. At<br />

the end of the day, what you see in the<br />

announcement is only the starting point -<br />

the devil’s usually in the details.<br />

“And the broader the base to share<br />

experiences across, the more complete<br />

advice you can bring to clients. Given<br />

the number of changes, our tax<br />

specialisation will be really critical.”<br />

TRACY PRESTON-LETT AND GLENN KEANEY DISPLAYING THE NEW E-BIKES.<br />

KPMG GETS ON ITS E-BIKES<br />

Glenn Keaney says the health and<br />

wellbeing of KPMG staff is important<br />

to the business. The office recently<br />

purchased two e-bikes for staff to use<br />

during business hours, and for leisure.<br />

“This is part of our sustainability goals<br />

and we hope that other corporates<br />

will follow suit to help get single car<br />

drivers off congested roads, and into<br />

a healthier lifestyle,” he says. “They’re<br />

practical, it’s a quick easy way to get<br />

around and a great way to encourage<br />

and support our team in maintaining<br />

or adopting a healthy lifestyle. And<br />

they’re fun.”<br />

However, Hill did note that in his<br />

experience, while a lot of this year’s<br />

government packages assumed things<br />

could go badly, he has found many<br />

clients have been more optimistic about<br />

prospects for the coming year than<br />

might have been expected.<br />

“You’ve always got to be positive as a<br />

business.”<br />

07 578 5179<br />

WWW.KPMG.CO.NZ<br />

YEAR BOOK <strong>2020</strong> | 19


CROMBIE LOCKWOOD<br />

TAURANGA TEAM’S 2019<br />

SHORTS DAY FUNDRAISING<br />

FOR HOSPICE.<br />

CROMBIE LOCKWOOD<br />

Supporting clients and the community<br />

AS INSURANCE<br />

BROKERS, HELPING<br />

PEOPLE and building<br />

strong relationships<br />

is at the heart of what<br />

Crombie Lockwood<br />

does every day.<br />

By getting to know their clients’<br />

businesses and understanding the risks<br />

they face, Crombie Lockwood provides<br />

insurance solutions that will position<br />

their clients to financially survive any<br />

insurable event. Yet their commitment to<br />

protect what’s important and help when<br />

times get tough doesn’t end there and<br />

naturally extends to the local community.<br />

Crombie Lockwood was founded in<br />

the provinces (in Hawke’s Bay in fact),<br />

and in the 40 years since then, while<br />

they’ve grown to all corners of the<br />

country, their dedication to giving back<br />

hasn’t diminished. In this Bay, they’ve<br />

been supporting the Waipuna Hospice<br />

for more than 12 years. In that time, the<br />

Crombie Lockwood Tauranga team has<br />

grown rapidly and so has the desire to<br />

lend a hand. Today the team of around<br />

40 make up some of the 800 volunteers<br />

who regularly give their time to the<br />

Hospice.<br />

Crombie Lockwood Tauranga Group<br />

broking manager Janine Rodgers, said<br />

that working with Waipuna Hospice was<br />

a great way to give back and to foster<br />

team culture.<br />

“Getting involved with the Hospice has<br />

been a brilliant way for our team to build<br />

relationships as well as give back. We<br />

come together inside and outside office<br />

hours to help out,” she said.<br />

“Operating the Hospice’s six charity<br />

shops is one of the most important<br />

roles we help with as it’s a big source<br />

of revenue for them. But we also do a<br />

quarterly wash of the buildings at Te<br />

Puna, we’ve helped prepare goods for<br />

sale, ushered fundraising shows and<br />

concerts, marshalled cars at the annual<br />

remembrance service and prepared<br />

afternoon tea for Hospice visitors. Any<br />

help they need we’re keen to get stuck<br />

in,” said Rodgers.<br />

Protecting Waipuna Hospice’s future<br />

with the right insurance<br />

Aside from volunteer work, Crombie<br />

Lockwood Tauranga has worked with<br />

Waipuna Hospice as their insurance<br />

broker for many years.<br />

“As with all our clients, we strive to learn<br />

as much about their business as possible<br />

and volunteering has most definitely<br />

helped with that,” said Rodgers.<br />

“We’ve learned first-hand about<br />

their risks. And that has given us even<br />

greater insight into their exposures and<br />

operations so we can tailor an insurance<br />

programme to best fit their needs.”<br />

“Getting involved with the Hospice<br />

has been a brilliant way for our team<br />

to build relationships as well as give<br />

back.” – Janine Rodgers<br />

And while Rodgers said Crombie<br />

Lockwood couldn’t commit to<br />

volunteering for all clients, they are<br />

dedicated to supporting local business<br />

with their insurance needs. “We want to<br />

give all Crombie Lockwood clients peace<br />

of mind that their insurance is sorted so<br />

that they can get on with whatever it is<br />

they do best. And we’re pretty proud<br />

that for Hospice that’s looking after<br />

people when it’s needed most.”<br />

07 579 7600<br />

CROMBIELOCKWOOD.CO.NZ<br />

20 | YEAR BOOK <strong>2020</strong>


COVID-19<br />

could be the catalyst we need<br />

BY NIGEL TUTT,<br />

Nigel Tutt is chief executive of Priority<br />

One, Western Bay’s economic<br />

development organisation<br />

EARLY <strong>2020</strong> HAS<br />

PROVIDED A sour-tasting<br />

appetiser to what is to<br />

come over the next year.<br />

But while the future is very<br />

uncertain, I am confident<br />

the Western Bay of<br />

Plenty will come through the impending<br />

recession in reasonable shape. We are<br />

fortunate that most of our industries and<br />

businesses are in good markets and will<br />

be relatively resilient to the disruption.<br />

The key to minimising the damage for the<br />

rest of <strong>2020</strong>, will be maintaining business<br />

confidence and employment.<br />

There are a few learnings we can take out<br />

this economic shock and disruption: more<br />

traditional businesses have struggled<br />

and change hasn’t come easy, barriers<br />

to working flexibility have proven very<br />

movable, and we’re more reliant on<br />

population growth than is ideal.<br />

As we seek to rebuild our economy,<br />

and with the knowledge that we are in<br />

reasonable shape compared to the rest of<br />

the world, we find ourselves in a position<br />

where we can look ahead and be bold<br />

about accelerating change. There’s no<br />

sense in returning to the same normal, we<br />

need to return to a better normal.<br />

Key issues we should be considering<br />

How to speed up developments,<br />

while maintaining good process. This<br />

is particularly important in times of<br />

economic need, where we have intent<br />

from the private sector to invest, but<br />

the process simply takes too long and<br />

the steps are uncertain. This means a<br />

risk profile that eventually discourages<br />

investment. Resource Management Act<br />

reform would obviously help, but that<br />

won’t come quickly. We need a set of<br />

NIGEL TUTT.<br />

reliable and fast processes to manage<br />

consents.<br />

Confront New Zealand’s labour and<br />

productivity issue. We lack labour for<br />

many industries (horticulture is a good<br />

example) and this is unlikely to get<br />

significantly better in the future. We<br />

need to rapidly invest in technologies<br />

and processes that can allow us to grow<br />

businesses without an equivalent increase<br />

in people. This is particularly important as<br />

our primary sector markets grow and our<br />

population ages.<br />

Over the past six years in particular, the<br />

Western BOP has been a high growth<br />

economy. While in many ways that<br />

is great, we lag most other domestic<br />

cities in how that growth translates to<br />

household income. This, coupled with<br />

high housing and rental costs, gives us a<br />

situation where the economic prosperity<br />

is not shared by all. We can change that<br />

by pursuing higher value industries and<br />

jobs through technology and research<br />

and development investment.<br />

Another way we can influence the<br />

prosperity equation is to improve our<br />

social housing outcomes, where we<br />

again lag the rest of New Zealand in<br />

our proportion of social housing stock.<br />

This is an ideal example of where some<br />

government investment could help<br />

provide near-term jobs as well as longterm<br />

social benefit.<br />

Make our moves on environmental<br />

sustainability now. Our part of New<br />

Zealand has grown quickly without much<br />

consideration for the resources we’re<br />

consuming. And due to the nature of<br />

our industries, there hasn’t been much<br />

need for this consideration. There is no<br />

environmental economic plan for the<br />

BOP and we need to change that. Let’s<br />

make some moves now around areas that<br />

are clear and present – carbon reduction<br />

programmes that businesses can adopt,<br />

waste reduction and programmes to look<br />

after our rivers and hills, would be an<br />

excellent start.<br />

Now is also the time to consider our water<br />

situation. New Zealand doesn’t have a<br />

problem with rainfall, but we do have<br />

a problem with storing it in sufficient<br />

quantities for the amount that we use.<br />

This demand on our water resource is<br />

going to strengthen in the future as we<br />

further develop underutilised land and<br />

take advantage of New Zealand’s space in<br />

high value nutrition markets. Investment<br />

in water assets is again something that<br />

can provide near-term employment and<br />

long-term economic benefits.<br />

Harness the potential of our Māori<br />

economy. Māori are key stakeholders in<br />

land-based industries in the wider Bay<br />

of Plenty and comprise nearly half of all<br />

the young people in the region. Māori<br />

participation in key commercial ventures is<br />

growing: we have exemplars our region<br />

including the likes of Ngāi Tukairangi<br />

Trust (Kiwifruit), Mangatawa Papamoa<br />

Inc (Kiwifruit, aged care, papakainga<br />

and industrial property), Robotics Plus<br />

(robotics) and commercial collaborative<br />

initiatives such as Miro Ltd (Blueberries).<br />

Transformation for the Māori economy<br />

will require an engaged workforce and<br />

strong education links to business.<br />

So while we are in dark times at the<br />

moment, we haven’t lost potential for<br />

the future. COVID-19 can be the catalyst<br />

we need for a more rapid transition to a<br />

sustainable economy.<br />

YEAR BOOK <strong>2020</strong> | 21


CRAIGS<br />

INVESTMENT PARTNERS<br />

Providing New Zealanders with investment<br />

advice for more than 35 years<br />

MANY LOCALS<br />

WILL BE<br />

FAMILIAR with<br />

Craigs Investment<br />

Partners – an<br />

investment<br />

advisory firm<br />

founded in Whakatane over 35 years<br />

ago by Neil Craig, the current Chairman.<br />

Since then, Craigs Investment Partners<br />

(Craigs) has grown into one of the<br />

country’s largest investment advisory and<br />

investment banking* firms, providing<br />

services to individuals, trusts and<br />

companies as well as advising on some<br />

of New Zealand’s largest corporate<br />

transactions.<br />

“I believe our growth over the years is<br />

a result of us remaining focused on our<br />

core expertise,” said Frank Aldridge,<br />

Managing Director Craigs Investment<br />

Partners.<br />

“Our four business divisions; private<br />

wealth, investment banking*, institutional<br />

equities and funds management work<br />

with the same vision in mind – to<br />

provide high quality investment services<br />

tuned to the unique needs of our<br />

clients.”<br />

Today, Craigs have a nationwide network<br />

of 19 branches and employ over 160<br />

investment advisers. The head office<br />

is based in Tauranga employing more<br />

than 230 locals and is owned by over<br />

200 staff shareholders. Neil Craig adds:<br />

“This makes our commitment to deliver<br />

superior service personal. Employees<br />

having ‘skin in the game’ encourages a<br />

genuine commitment to client service,<br />

superior advice and a loyal culture.”<br />

Craigs specialise in investing<br />

Craigs offers a broad range of<br />

investment services, which has centred<br />

around providing personalised<br />

investment advice to private wealth<br />

clients. Their premium service offers a<br />

dedicated investment adviser who will<br />

tailor an investment portfolio to each<br />

client – it is very much a partnership.<br />

This advice is underpinned by a team<br />

of research analysts who monitor the<br />

markets and provide advisers and clients<br />

with timely insights on listed companies.<br />

“Our focus on quality market research<br />

and strong client relationships is central<br />

to our business. By choosing to be a<br />

client of Craigs, you can expect a high<br />

standard of expertise, knowledge and<br />

ability,” said Frank Aldridge.<br />

Craigs Investment Partners Limited is an NZX Participant firm. Adviser Disclosure Statements are available on request and free of charge. The<br />

Craigs KiwiSaver Scheme is issued and managed by Craigs Investment Partners Superannuation Management Limited. The Craigs KiwiSaver<br />

Scheme Product Disclosure Statement is available at craigsip.com/documents. The Craigs Superannuation Scheme is issued and managed by<br />

Craigs Investment Partners Superannuation Management Limited. The Craigs Superannuation Scheme Product Disclosure Statement is available<br />

at craigsip.com/documents.<br />

22 | YEAR BOOK <strong>2020</strong>


CRAIGS COMMUNITY<br />

GIVING PROGRAMME<br />

Innovative mySTART service<br />

While Craigs started out in the early<br />

days as a broking firm, they continually<br />

evolved their services to respond to<br />

client needs – and this strategy has<br />

contributed to the company’s continued<br />

growth.<br />

An example of this innovative thinking<br />

resulted in the establishment of an<br />

investment service called mySTART,<br />

which was introduced over 20 years<br />

ago, initially to attract a younger investor.<br />

Investors can build a portfolio with as<br />

little as $100 per month, or a lump sum<br />

making it an extremely accessible way to<br />

start investing.<br />

Clients not only benefit from the Craigs<br />

research team shortlisting approximately<br />

190 investment options (e.g. shares,<br />

bonds and funds) to choose from, but<br />

also having an investment adviser at<br />

hand to help with investment decisions.<br />

This investment solution has been<br />

extended to Superannuation and<br />

KiwiSaver.<br />

Craigs provides a range of services<br />

that caters for nearly any circumstance;<br />

whether someone has already built<br />

up wealth and wants the expertise<br />

of someone qualified to manage<br />

their investments or someone at the<br />

beginning of their investment journey.<br />

* Craigs Investment Partners is not a<br />

registered bank within the meaning of the<br />

Reserve Bank of New Zealand Act 1989.<br />

0800 272 442<br />

TAURANGA@CRAIGSIP.COM<br />

WWW.CRAIGSIP.COM<br />

Through uncertain times, Craigs<br />

acknowledge those most vulnerable in<br />

our community need support. Craigs are<br />

long-time supporters of communities<br />

throughout New Zealand, and since<br />

inception has contributed to numerous<br />

community organisations and local<br />

events. The establishment of the Craigs<br />

Community Fund to help support<br />

communities in a more structured manner<br />

is a natural progression.<br />

There are three components to the<br />

Community Giving Program; Christmas<br />

Giving, Craigs Community Fund and<br />

Employee Workplace Giving.<br />

1. Christmas Giving<br />

Christmas is a time of the year many<br />

experience financial pressure. At Christmas<br />

Craigs will direct money to local charities.<br />

Each Craigs branch will liaise with their<br />

local community foundation to choose a<br />

meaningful recipient in their area.<br />

2. Craigs Community Fund<br />

Craigs have partnered with Community<br />

Foundations New Zealand to help<br />

manage the distribution of the Craigs<br />

Community Fund. It is intended that a<br />

portion of the fund will be distributed<br />

annually to local recipients. So far, with<br />

only a few months since its inception,<br />

the fund has donated over $30,000 into<br />

seven charities in Tauranga and donated<br />

over $150,000 nationally.<br />

Lori Luke, Acorn General Manager, based<br />

in Tauranga, says, “The benefit of these<br />

kinds of funds is that it provides yearly<br />

distributions to deserving local charities.<br />

It is amazing to have a national company<br />

like Craigs leading the way in this sort<br />

of strategic giving, and we hope other<br />

businesses will follow suit.”<br />

LORI LUKE, ACORN GENERAL<br />

MANAGER AND FRANK ALDRIDGE,<br />

CRAIGS MANAGING DIRECTOR.<br />

3. Employee Workplace Giving<br />

“We received feedback from our staff<br />

that they wanted to be part of a firm<br />

where they can personally make a<br />

difference to their communities,” says<br />

Frank Aldridge.<br />

Craigs employees now can choose to<br />

participate in payroll workplace giving,<br />

with employee contributions matched<br />

by Craigs up to $500 per year, per<br />

employee.<br />

FIND OUT MORE<br />

If you would like to learn<br />

more about how your business<br />

can work with Acorn Foundation<br />

or your local Community<br />

Foundation visit<br />

acornfoundation.org.nz or<br />

communityfoundations.org.nz<br />

YEAR BOOK <strong>2020</strong> | 23


PMG<br />

PROPERTY FUNDS<br />

MANAGEMENT<br />

Proudly Bay of Plenty born and bred<br />

WE ARE LIVING IN<br />

UNPRECEDENTED<br />

times, with<br />

businesses and<br />

governments<br />

scrambling across<br />

the globe to fight<br />

a common enemy. We must all work<br />

together to get through the stressful<br />

times generated by COVID-19.<br />

Whatever happens, one thing is certain:<br />

PMG will do everything we can to<br />

support our people, clients, tenants and<br />

partners, and do our best to balance the<br />

needs of all our stakeholders.<br />

But don’t take our word for it. We have<br />

third-generation customers who trust<br />

us to grow their wealth because we<br />

did right by their parents, and their<br />

grandparents before them. (See our<br />

survey results.)<br />

Proven performance throughout<br />

multiple economic cycles<br />

As a property funds manager, we know<br />

there is much business and investor<br />

wariness as a result of the current crisis.<br />

We understand because we have<br />

faced stark challenges before. Over our<br />

28-year history, we’ve been through<br />

multiple economic cycles.<br />

While PMG and our property investment<br />

funds are not immune from global<br />

events, we have had practice and we<br />

are in a good position to weather the<br />

current storm.<br />

Our success to date comes down to our<br />

strategy of providing solid, diversified<br />

and unlisted commercial property<br />

investments, underpinned by the<br />

security of long-term holdings of land<br />

and buildings, to provide people with<br />

regular returns. Our strategy will remain<br />

steadfast.<br />

Economic and market volatility are<br />

precisely why PMG transitioned to a<br />

funds management business model<br />

in 2014 – placing multiple properties,<br />

with diverse tenants across several<br />

geographies in one fund – and<br />

transitioned away from single property<br />

syndications.<br />

We also have structured our business<br />

and funds to endure tough times<br />

24 | YEAR BOOK <strong>2020</strong>


SCOTT MCKENZIE, CEO, PMG.<br />

and provide income to our investors<br />

throughout events such as this.<br />

We have done this by continually<br />

improving the quality of properties<br />

across our five investment funds,<br />

including acquiring higher-quality<br />

buildings with resilient national and<br />

multinational tenants.<br />

“PMG will do<br />

everything we<br />

can to support<br />

our people,<br />

clients, tenants<br />

and partners,<br />

and do our best<br />

to balance the<br />

needs of all our<br />

stakeholders.”<br />

Expert in-house property team<br />

One of our key points of difference<br />

is our expert, in-house property<br />

management team. We have<br />

professional asset and facilities managers<br />

– with a combined experience of more<br />

than 100 years – looking after our<br />

properties and tenants. That ensures<br />

our investors get the most value out of<br />

their investment, and our tenants have<br />

workspaces they can thrive in.<br />

Our team work with our tenants to<br />

ensure they can operate efficiently<br />

and effectively in their premises. They<br />

are also supporting our tenants during<br />

the COVID-19 climate with a package<br />

specifically designed to help them get<br />

through this challenging time. In turn,<br />

we are building stronger relationships<br />

with our tenants.<br />

While no one knows what the next few<br />

months or years will hold, we remain<br />

committed to doing right by our people,<br />

investors, tenants, professional advisors and<br />

suppliers. Mutual trust, transparency and<br />

leadership are three of our core values.<br />

What our investors say<br />

In a recent survey, we asked our<br />

investors what they like about us. Here’s<br />

what they shared:<br />

• We are long-term investors in quality<br />

commercial property, underpinned by<br />

tangible land and buildings.<br />

• Our funds are diversified by<br />

building, geography, industry and<br />

tenancy, which helps reduce risk to<br />

investor returns.<br />

• Each of our funds continue to<br />

maintain a conservative level of<br />

bank borrowings.<br />

• Our properties are proactively<br />

managed by an expert in-house<br />

property management team, which<br />

knows our properties and tenants best.<br />

• Just as our tagline says, we’re invested.<br />

All our executive directors and many of<br />

our people are personally invested in<br />

PMG and our funds. We share the risks<br />

and the returns with our clients.<br />

At the end of the day, performance<br />

matters, through good times and hard<br />

times. We also know that growing<br />

relationships with all those we work with<br />

is just as important as growing returns.<br />

We’re dedicated to ensuring our clients<br />

can rest easy knowing their nest eggs are<br />

in safe hands.<br />

PMG HEAD OFFICE, DURHAM<br />

STREET, TAURANGA.<br />

A SNAPSHOT<br />

OF PMG<br />

• Five unlisted, diversified<br />

commercial property funds<br />

• $500m (and growing)<br />

commercial property assets<br />

NZ-wide<br />

• 100 commercial properties<br />

under management<br />

• Licenced under the Financial<br />

Markets Conduct Act 2013<br />

to manage Managed<br />

Investment Schemes in real<br />

estate in NZ<br />

• 100% New Zealand owned<br />

and operated<br />

• Offices in Tauranga,<br />

Auckland, Hamilton and<br />

Christchurch<br />

• 1000+ active investors<br />

• Business Innovation Award<br />

– Westpac Business Awards<br />

2017<br />

• Operated by a team of<br />

invested and passionate<br />

property and financial<br />

experts<br />

0800 219 476<br />

WWW.PMGFUNDS.CO.NZ<br />

YEAR BOOK <strong>2020</strong> | 25


Experience Luxury Living<br />

For many years a vacant lot on a prime piece<br />

of Papamoa Beach Real estate was the home<br />

for second hand private cars sales. That was<br />

until the Astoria Development Company had<br />

the foresight to purchase it to create a high<br />

quality housing project.<br />

The Astoria Development encompasses a<br />

selection of attractive substantial freehold<br />

townhouses and a high rise apartment<br />

complex with commercial retail space on the<br />

ground level.<br />

PIP WOODHOUSE-SHEA:<br />

027 576 9754<br />

PIP@OABOP.NZ<br />

DAVID DAVIDSON:<br />

0210 839 8884<br />

DAVID@OABOP.NZ<br />

Licensed REAA 2008<br />

CORNER 26 | YEAR PAPAMOA BOOK <strong>2020</strong> BEACH RD & DOMAIN RD, PAPAMOA<br />

An Astoria Development Ltd Project | Project Enquiry: Brian Lee - 07 577 9299 - mgk.the.view@gmail.com


Townhouses<br />

Artistic Representation Only<br />

The vision is to provide superior,<br />

quality living, right across the road<br />

from what is arguably one of New<br />

Zealand’s most stunning beaches.<br />

Buyers can choose from a selection of two,<br />

three or four bedroom, multi’ bathroom<br />

apartments with open living spaces offering<br />

views to the domain and beach beyond. The<br />

interior finishing includes stone bench tops,<br />

quality appliances, genuine hardwood flooring,<br />

tiled floors and walls in the bathrooms, and<br />

large picture windows and doors to the decks.<br />

The penthouse apartments will be generous in<br />

size and will have some of the best views of the<br />

ocean, surrounding hillsides and landscapes on<br />

offer, in the immediate vicinity.<br />

The first development of its kind in this Papamoa<br />

Beach location, this exciting project is close to<br />

restaurants, retail shops, a supermarket, bars<br />

and lest we forget ‘the Beach’ right across the<br />

road.<br />

The commercial space available on the ground<br />

level will be ideal for businesses wishing to<br />

provide for the residents of the apartments and<br />

townhouses as well as catering to locals and<br />

visitors to the area.<br />

Careful consideration has been given to the<br />

layout of the ground level space to enable wide<br />

pathways ideal for alfresco dining opportunities<br />

and pedestrian traffic.<br />

Generous parking provision will accommodate<br />

both the residences and commercial<br />

enterprises.<br />

The exterior materials to be used in this<br />

project will include some of the latest building<br />

products, which allow for low maintenance<br />

future care and aesthetics.<br />

All Images Are Artistic Representations Only<br />

A unique development designed for unique<br />

Beach side living.<br />

YEAR BOOK <strong>2020</strong> | 27<br />

Register your interest at www.astoria.nz


CHAMBERS OF<br />

COMMERCE<br />

The road to recovery starts here<br />

COVID-19 HAS<br />

PROVED A SHOCK<br />

to the system for<br />

many businesses and<br />

adapting to the ‘new<br />

norm’ may seem a<br />

daunting task. That’s<br />

why it’s important to reach out for<br />

support and networking.<br />

Your local Chambers are here to help<br />

you rebuild and build, to help your<br />

business become stronger, more<br />

resilient and with a long-term plan to<br />

navigate the current climate.<br />

It’s not about going back to the way it<br />

was, but working with the way it is – for<br />

the better.<br />

Rotorua Business Chamber CEO Bryce<br />

Heard says the positive of COVID-19 is<br />

that it has swept away our beliefs and<br />

habits, and “forced us to think and act<br />

differently”.<br />

He added: “While its impacts are<br />

extremely stressing, there may be<br />

some lessons we can take from the<br />

experience. Is there a chance to ‘build<br />

back better’? How about a bold new<br />

plan to match the bold Government<br />

borrowing and set us up for the next<br />

50 years?<br />

“From capitalising on our nation’s<br />

clean, green image and natural<br />

assets, through to crop diversification,<br />

land use, reinventing tourism and<br />

infrastructure… the list is endless, but<br />

now is the time to make it happen<br />

and show the world how we can turn<br />

adversity into improvements.”<br />

Eastern Bay Chamber General Manager<br />

Lucy Devany says seeing businesses<br />

pivot to survive and thrive has been<br />

“awesome”, and the positive attitudes<br />

and resilience shown has been<br />

reassuring for the region’s long-term<br />

growth.<br />

“The importance of business support<br />

in our rohe has been paramount to<br />

businesses getting back on their feet<br />

after a double blow to the economy,<br />

following the Whakaari/White Island<br />

eruption and COVID-19. The response<br />

from our business community to<br />

the support offered has been<br />

overwhelmingly positive.”<br />

In Western Bay of Plenty, Tauranga<br />

Chamber of Commerce CEO Matt<br />

Cowley comments that COVID-19 has<br />

seen local businesses and organisations<br />

rally together more so than ever, and<br />

believes one positive of this challenging<br />

time has been the opportunity to unify<br />

the business community.<br />

“There has been an increased want and<br />

need to come together to work towards<br />

a common goal of a regional recovery.<br />

We have been working with our<br />

members, the wider business community<br />

and supporting organisations, such as<br />

TAURANGA – SEEING AN<br />

INCREASED NEED TO PULL<br />

TOGETHER.<br />

28 | YEAR BOOK <strong>2020</strong>


Priority One and Tourism Bay of Plenty, to<br />

connect businesses to the support they<br />

need.”<br />

Now and into the future, the Chambers<br />

are committed to getting businesses<br />

back on their feet, by building business<br />

capability, providing a collective voice<br />

on behalf of the business community,<br />

and connecting business owners and<br />

employers with the resources they need.<br />

Each Chamber offers a range of services<br />

and opportunities, available to both<br />

members and the wider business<br />

community. These include networking<br />

and training events, providing tips and<br />

advice from local experts, exporting<br />

assistance, and advocacy to champion on<br />

behalf of its members on the big issues.<br />

Collectively, the Chambers facilitate the<br />

delivery of the Regional Business Partner<br />

Network (RBP), a Government-funded<br />

programme that helps businesses of all<br />

sizes and stages by connecting them to<br />

expert advice and support specific to<br />

their needs.<br />

“Our Business Advisors are local business<br />

professionals who can provide practical<br />

advice and support – from access to<br />

webinars and one-on-one support,<br />

through to business mentoring and<br />

business capability development,”<br />

explains Matt.<br />

ROTORUA – TIME TO<br />

TURN ADVERSITY INTO<br />

IMPROVEMENTS.<br />

Rebuilding and recovery will be<br />

achieved by working together to build<br />

better, stronger business in the Bay of<br />

Plenty. We welcome you to engage with<br />

your local Chamber and find out how<br />

we can help you take the next step for<br />

your business.<br />

EASTERN BOP – BUSINESS<br />

SUPPORT HAS BEEN PARAMOUNT.<br />

PHOTOS MATTHEW LOWE/<br />

EASTERN BAY AERIAL IMAGING.<br />

CONNECT WITH YOUR<br />

LOCAL CHAMBER<br />

Tauranga Chamber of Commerce<br />

(Western Bay of Plenty) –<br />

Tauranga.org.nz<br />

Rotorua Business Chamber<br />

(Rotorua and Central Bay of<br />

Plenty) – rotoruachamber.co.nz<br />

Eastern Bay Chamber (Whakatane,<br />

Opotiki and Kawerau Districts) –<br />

ebopchamber.co.nz<br />

YEAR BOOK <strong>2020</strong> | 29


CARRUS<br />

Supporting its clients through<br />

the Covid crunch<br />

THE CARRUS BRAND<br />

HAS BEEN synonymous<br />

with land development<br />

for more than 30 years<br />

in the Bay of Plenty and<br />

throughout the North<br />

Island.<br />

Land developers are the pioneers<br />

of the building industry, literally<br />

the foundations from where urban<br />

development begins and on which so<br />

many other businesses throughout the<br />

real estate sector rely.<br />

“Land developers see and often<br />

experience changes in the market<br />

before anyone else,” said Carrus<br />

managing director Scott Adams.<br />

Having been through several property<br />

cycles, Carrus know only too well the<br />

“curse of the 8” – eg, 1988, 1998 and<br />

2008 – where NZ’s economy took<br />

financial beatings. Just like any other<br />

business, land developers are forced to<br />

take stock of their financial position and<br />

have to make crucial decisions that can<br />

affect other businesses that are part of<br />

the real estate supply chain.<br />

“Carrus have recognised that its business<br />

relationships are the most important<br />

ingredient when battling through a<br />

recession, especially the long-term<br />

relationships with residential builders,”<br />

said Adams.<br />

Fortunately, Carrus is able to provide<br />

assistance to its buyers in the building<br />

industry, when working capital<br />

and access to credit can become<br />

compromised.<br />

Carrus has developed its way through<br />

recessions before: In the aftermath of the<br />

1987 share market crash, founder Sir Paul<br />

Adams re-positioned the business. The<br />

biggest player in the pre-Zespri kiwifruit<br />

industry, Paul re-focused into residential<br />

land development as he realised<br />

there was a great potential for urban<br />

development in the Bay.<br />

Carrus set a high standard for subdivision<br />

streetscape, where previously there<br />

hadn’t been any. Impressive entrance<br />

walls, elegant streetlights, quality<br />

landscaping and wider roads with<br />

mountable kerbs all contributed to a<br />

better living environment. Sections<br />

were quickly gobbled up in new Carrus<br />

subdivisions as the local economy took<br />

off again.<br />

Carrus thrived throughout the mid-1990s<br />

undertaking multiple developments<br />

across the Bay, only pausing to catch<br />

its breath at the end of the millennium<br />

during a financial crisis that saw a<br />

meltdown of several of New Zealand’s<br />

main trading partners throughout Asia,<br />

resulting in a weakened Kiwi dollar.<br />

This, combined with high interest rates,<br />

and the El Nino and La Nina drought<br />

patterns impacting agriculture, all led<br />

to New Zealand falling on hard times.<br />

Again, Carrus did not falter, recognising<br />

that this was not just a good opportunity<br />

“Carrus have recognised that its<br />

business relationships are the most<br />

important ingredient when battling<br />

through a recession, especially<br />

the long-term relationships with<br />

residential builders.” - Scott Adams<br />

THE LAKES, TAURANGA.<br />

30 | YEAR BOOK <strong>2020</strong>


to develop more land stock, but also to<br />

diversify risk by partnering up and sharing<br />

the risk. This subsequently led to further<br />

land development, not just in the Western<br />

Bay but also further afield: Hamilton,<br />

Rotorua, Taupo and Wellington.<br />

Building frenzy<br />

The mid 2000s saw a frenzy of building<br />

and sales activity with section buyers<br />

queuing up outside Carrus sales offices<br />

overnight as if they were buying tickets to<br />

a rock concert. Land doubled in price and<br />

New Zealand’s building boom was alive<br />

and kicking – until the collapse of the US<br />

Housing market in 2008 dragged down<br />

global growth, causing the Global Financial<br />

Crisis.<br />

At this time Carrus had big financial and<br />

environmental exposure in Wellington with<br />

two large land developments in Porirua<br />

(Aotea & Silverwood Estate). Despite this,<br />

Carrus realised the importance of assisting<br />

its builders, particularly those who had<br />

purchased multiple lots and were feeling<br />

the strain. Carrus deferred settlements for<br />

these builders, who were able to keep<br />

building through the GFC and eventually<br />

fulfilled their settlement obligations, which<br />

in turn allowed Carrus to continue land<br />

development.<br />

AOTEA, PORIRUA.<br />

“Since 2012, New Zealand has seen the<br />

biggest housing boom in our nation’s<br />

history,” said Adams. “While everyone<br />

knew another recession was overdue,<br />

nobody knew it would come in the form of<br />

a viral pandemic.”<br />

What lies ahead was uncertain when we<br />

went to print. The country is in recession,<br />

but how long, and how hard we are going<br />

to be hit, remains to be seen. However,<br />

we know in the Western Bay there is still<br />

a housing shortfall and the government<br />

thinks the best way for our nation to<br />

overcome the economic shock of the<br />

pandemic is to build our way out of it, said<br />

Adams.<br />

KENEPURU LANDING, PORIRUA.<br />

“Carrus will again do our bit to ensure the<br />

economy bounces back post COVID-19 by<br />

working with central and local government<br />

to prepare ‘shovel ready’ land for housing<br />

supply, while elsewhere in the country,<br />

as during past crises, we will continue to<br />

assist our clients, the builders and section<br />

buyers.”<br />

07 579 3300<br />

WWW.CARRUS.CO.NZ<br />

NGA ROTO ESTATE, TAUPO.<br />

YEAR BOOK <strong>2020</strong> | 31


COONEY LEES<br />

MORGAN<br />

The changing face of law<br />

COONEY LEES<br />

MORGAN (CLM) IS a<br />

linchpin of Tauranga’s<br />

business community<br />

and its ability to<br />

rejuvenate and adapt<br />

to a fast-changing<br />

world is why it continues to thrive after<br />

102 years.<br />

The firm’s culture and values remain<br />

steadfast, but the office DNA happily<br />

remains in a state of flux with 20 new<br />

staff hired in the last 12 months alone.<br />

Owen Cooney, who joined the firm<br />

almost 40 years ago, explained that the<br />

commitment to bringing in new blood<br />

had really been a point of difference.<br />

“If you’re not bringing in new blood,<br />

you’re not changing with the times,<br />

you’re not bringing in fresh energy and<br />

the oldies just get staid in their ways,” he<br />

said.<br />

“Some of the large firms that were<br />

perceived leaders in the legal industry in<br />

Tauranga when I first came to town, are<br />

either no longer here or a mere shadow<br />

of themselves, because that young talent<br />

and energy hasn’t been brought through<br />

on a regular basis.”<br />

recruitment market. This year CLM hired<br />

five summer clerks for the first time to<br />

bring youth and vitality to the workplace<br />

over summer, assist their lawyers over<br />

a busy period, and to assess potential<br />

candidates for fulltime graduate<br />

positions.<br />

Partner Scott Goodwin said CLM has<br />

had interns in the past, but not as a<br />

considered approach to position the<br />

firm for the future.<br />

“We accept that these young people<br />

will travel and see the world and gain<br />

important life skills. But one day, they<br />

may return and become a valued<br />

member of our firm. The summer<br />

internship was such a success we have<br />

unanimously decided to do it again next<br />

summer and beyond.”<br />

Scott is one of the youngest partners<br />

at just 38 years of age and says flexible<br />

working arrangements are another<br />

“If you’re not bringing in new blood,<br />

you’re not changing with the times,<br />

you’re not bringing in fresh energy<br />

and the oldies just get staid in their<br />

ways.” – Owen Cooney<br />

Generational growth<br />

Fostering the next generation is a key<br />

focus due to considerable growth in<br />

the past five years and a challenging<br />

CHANGING TIMES: MENTORING AND<br />

PROFESSIONAL DEVELOPMENT ENSURE<br />

THE TEAM AT COONEY LEES MORGAN<br />

CONTINUES TO THRIVE.<br />

32 | YEAR BOOK <strong>2020</strong>


noticeable difference compared to<br />

generations gone by. “We appreciate<br />

that more often than not, both parents<br />

are working,” he said.<br />

“This is very challenging for both our<br />

staff and our firm. But family is important<br />

and we very much prioritise family<br />

commitments and work hard towards<br />

ensuring our staff have a work life<br />

balance. We expect the very best from<br />

our people and they deliver time and<br />

time again.”<br />

Mary Hill says the mentorship she’s<br />

received over the past 15 years has been<br />

invaluable to her career, having arrived<br />

from Auckland as a commercial litigator.<br />

“I had no expertise or experience in<br />

resource management law, but felt CLM<br />

was the best fit for me in terms of its<br />

culture and values, so I took the job. Paul<br />

Cooney was an excellent mentor. He<br />

took me along to every court hearing,<br />

meeting and mediation and I quickly<br />

learned the ropes.”<br />

Mary says upskilling staff in a focused<br />

manner is something CLM invests<br />

considerable resources in. “All staff are<br />

responsible for their own upskilling by<br />

identifying opportunities of interest,” she<br />

said. “We have a well-utilised system for<br />

FOSTERING TALENT: FIVE<br />

UNIVERSITY LAW STUDENTS<br />

ENJOYED SUMMER PLACEMENTS AT<br />

COONEY LEES MORGAN EARLIER<br />

THIS YEAR TO GET REAL-WORLD<br />

LEGAL EXPERIENCE. PICTURED ARE<br />

GEORGIA THOMPSON, HANNAH<br />

SPEIGHT, XAVIER CASEY, JEMMA<br />

HOLLIS AND LUCY TUSTIN.<br />

applying for, and considering, requests<br />

for conference and seminar attendance<br />

with generous budget allocations, and<br />

staff are required to share what they<br />

have learnt with team members.”<br />

Having watched the firm evolve over<br />

several generations, Owen Cooney<br />

enjoys the noise, spark and banter that<br />

young members of the team provide.<br />

The days of precious corner offices and<br />

partners being separated from junior<br />

staff are long gone.<br />

“There are more collegial work<br />

arrangements now on the work floor,<br />

whereas before there were offices<br />

and closed doors,” he said. “Although<br />

having said that, the firm has always<br />

had an open door policy. Nobody is<br />

too precious or important to go ask a<br />

question of, but the open plan really<br />

encourages that even further and helps<br />

us to foster new talent.”<br />

07 578 2099<br />

COONEYLEESMORGAN.CO.NZ<br />

YEAR BOOK <strong>2020</strong> | 33


It’s about being<br />

future-ready<br />

Together, creating the best<br />

soil and feed on earth.<br />

ballance.co.nz | 0800 222 090<br />

34 | YEAR BOOK <strong>2020</strong>


Together,<br />

Creating the Best<br />

Soil and Feed on Earth<br />

Leading the way in…<br />

Building a brighter<br />

future together<br />

As one of New Zealand’s largest<br />

100% farmer and grower owned<br />

co-operatives, every member of<br />

the Ballance family - customers,<br />

partners and employees -<br />

share a love for the land and<br />

as such, are committed to<br />

being environmental stewards.<br />

You don’t have to look hard<br />

to find examples of this from<br />

the $50 million hydrogen<br />

project that will kickstart NZ’s<br />

green hydrogen economy; to<br />

being proud sponsors of the<br />

Ballance Farm Environment<br />

Awards for 20 years and<br />

supporting local initiatives such<br />

as Bay Conservation Alliance.<br />

Underpinning all of this is<br />

an award-winning company<br />

culture that nurtures talent<br />

through graduate and employee<br />

health, safety, well-being and<br />

development programmes.<br />

Together, this team is proudly<br />

leading the way.<br />

Clever science for NZ inc.<br />

As well as collaborating with<br />

agri-specialists to develop<br />

innovative solutions for the<br />

future, Ballance also have their<br />

sights firmly set on the needs<br />

of today with their feet firmly on<br />

the ground, providing farmers<br />

and growers with tailored advice<br />

and dependable solutions.<br />

Relentlessly championing best<br />

practice and world-leading<br />

agri-science and technologies<br />

that drive productivity, resulting<br />

in ground-breaking products<br />

such as SurePhos and<br />

SustaiN, sustainable solutions<br />

that are proven to keep nutrients<br />

in the soil - supporting healthy<br />

waterways and environment.<br />

Sustainable agriculture<br />

and nutrient management<br />

They also lead the industry<br />

through innovative digital<br />

platforms such as MyBallance<br />

and MitAgator that help inform<br />

nutrient and environmental<br />

management decisions.<br />

Alongside these online tools,<br />

Ballance have a nationwide<br />

team of sustainability specialists<br />

who assist farmers and growers<br />

in understanding their nutrient<br />

management and develop Farm<br />

Environment Plans.<br />

Aerial fertiliser application<br />

Super Air’s fleet of aircraft<br />

utilise state-of-the-art variable<br />

rate application and GPS<br />

technology, which integrate<br />

with farm mapping and<br />

reporting tools to provide<br />

accurate proof-of-placement<br />

of nutrients on farm, giving<br />

greater efficiencies and also<br />

protecting our waterways.<br />

High-performance agri-feed<br />

SealesWinslow is continuously<br />

innovating agri-feed products<br />

that enhance animal<br />

performance and wellbeing.<br />

With mills in Morrinsville,<br />

Whanganui and Ashburton<br />

producing compound feed,<br />

mineral blocks and additives,<br />

silage inoculants and mycotoxin<br />

neutralisers that are tailor-made<br />

for New Zealand conditions.<br />

The sum of all of this, Ballance,<br />

together with farmers and<br />

growers are leading the way<br />

to a better brighter future.<br />

YEAR BOOK <strong>2020</strong> | 35


LEFT TO RIGHT, 1ST ROW: BILL, NINA, JAKE, COURTNEY, JORDAN; 2ND ROW: KELLY, JOSH, KIRSTEN, JULIAN, LARA.<br />

ENTERPRISE ANGELS<br />

Growing strongly and widening scope to impact investing<br />

ENTERPRISE ANGELS<br />

HAS BEEN A key<br />

component of<br />

the Bay of Plenty’s<br />

entrepreneurial<br />

ecosystem since its<br />

launch in 2008. The<br />

brainchild of Bill Murphy, Enterprise<br />

Angels has continued to expand to over<br />

200 members, three well-supported<br />

early stage funds, and now – impact<br />

investing. Since inception it has facilitated<br />

investment of $48.2 million* in 84 earlystage<br />

companies.<br />

Enterprise Angels has evolved to be the<br />

largest and best-resourced angel group<br />

in the country, most recently closing its<br />

largest fund to date, EA Fund 3, on $3<br />

million. “EA Fund 3 will invest in 15-plus<br />

innovative, high-growth New Zealand<br />

businesses over the next two-to-three<br />

years,” said Enterprise Angels Chief<br />

Executive Nina Le Lievre.<br />

“Having a fund of this size benefits not<br />

only our fund investors and the startups<br />

it supports, but also the wider Enterprise<br />

Angels group, enabling us to attract<br />

better deals.”<br />

Startups and founders<br />

Why is angel investing more important<br />

now than ever? In any given economy,<br />

startups account for over 45 percent of<br />

all net new job growth. Enterprise Angels<br />

portfolio companies alone have enabled<br />

1,500 jobs, 350 of those local.<br />

And in tough times, there are always<br />

opportunities. As Bill Murphy notes, some<br />

great companies have been launched<br />

during weak economic periods. “There<br />

will be growth sectors in an environment<br />

like this – startups creating efficiency<br />

products and services as well as<br />

improvements in remote capabilities<br />

to name a few and these startups will<br />

require capital and support to grow,” he<br />

said.<br />

Adds Le Lievre: “Angels tend to be highrisk<br />

investors using money that is most<br />

often ‘already earned and put away’ so it<br />

tends to not be as affected by financial or<br />

economic crises.”<br />

Impact Investing<br />

Bill Murphy has already widened the<br />

scope of investing in the region by the<br />

pioneering launch of Purpose Capital.<br />

This regionally based and focused<br />

fund is aimed at expanding the growth<br />

in New Zealand of impact investing –<br />

investments made with the intention of<br />

generating a social or environmental<br />

impact alongside a financial return –<br />

which has been growing globally.<br />

Purpose Capital has been backed initially<br />

by cornerstone investments from trusts<br />

including Bay Trust, Acorn Foundation,<br />

TECT, WEL Energy Trust, and others,<br />

and has achieved its first close of $20<br />

million. The fund was conceived as a<br />

partnership between the commercial<br />

and philanthropic sectors.<br />

Now Enterprise Angels is introducing<br />

the concept of investing in early stage<br />

social enterprises to interested angel<br />

investors. Kristen Joiner, Director of<br />

Impact Investing, explains that Enterprise<br />

Angels has spent the past year reviewing<br />

impact investing trends and exploring<br />

the needs of both investors and impact<br />

entrepreneurs. The group surveyed and<br />

interviewed members to gauge their<br />

potential interest and to get a sense<br />

of what kinds of entities would be of<br />

interest.<br />

“Most of our angel investors want to<br />

make a difference,” she said. “Early stage<br />

investing is by its nature highly risky. But<br />

people cared a lot about issues such as<br />

the environment, climate change, etc.<br />

“Typically, angel investors are looking<br />

for investments that can scale and they<br />

can get their money back through a<br />

liquidation event – a trade sale or IPO.<br />

But we found our members were not<br />

necessarily interested in getting cash<br />

back through a liquidation event in<br />

an impact investment but were open<br />

to options such as receiving cash<br />

dividends.”<br />

Enterprise Angels is planning to bring<br />

angel investors together with impact start<br />

ups in the group’s regular pitch meetings<br />

as well as at Impact Coffee Groups.<br />

And while the group expected <strong>2020</strong><br />

to be challenging, the same angel<br />

investing rules as always applied, says<br />

Le Lievre. “Diversify, think long-term, do<br />

your due diligence and remember that<br />

your networks and experience are as<br />

important as the capital you invest.”<br />

*At time of publishing<br />

07 571 2520<br />

ENTERPRISEANGELS.CO.NZ/<br />

INVEST/<br />

36 | YEAR BOOK <strong>2020</strong>


EASTERN BOP<br />

well-positioned for the future<br />

BY KARL GRADON,<br />

Karl Gradon is GM Strategy for TOI EDA,<br />

the Eastern Bay of Plenty economic<br />

development agency<br />

DESPITE THE<br />

WHAKAARI<br />

ERUPTION AND<br />

COVID-19 bringing<br />

challenges to the<br />

local and national<br />

economy, the Eastern<br />

Bay of Plenty (EBOP) has good reason<br />

to see a bright future.<br />

It was designated a surge region by<br />

the Provincial Growth Fund (PGF) two<br />

years ago and has attracted significant<br />

investments. With has strong primary<br />

industry sectors, such as forestry,<br />

kiwifruit and dairy, the EBOP is poised<br />

to potentially slingshot out of the post-<br />

COVID-19 world with good momentum<br />

ahead of the rest of New Zealand.<br />

The 2017 EBOP strategic development<br />

plan, sponsored by the Regional<br />

Growth Leadership Group, made<br />

up of all civic and iwi leaders in<br />

the subregion, identified four key<br />

catalytic areas of focus to push for<br />

PGF support so that the outcome<br />

would be meaningful jobs for the local<br />

population.<br />

Stretching from the rich soils of<br />

Raukokore in the East, to the geothermal<br />

energy hotspot in Kawerau in the<br />

West, the EBOP has been taking a long<br />

term and highly focused approach to<br />

growth.<br />

This has included High Value<br />

Horticulture projects, such as irrigation<br />

for kiwifruit and the planting of<br />

blueberries; an “inland port” rail terminal<br />

built alongside the existing powerhouse<br />

manufacturing hub in Kawerau, and<br />

supporting the high growth aquaculture<br />

industry in Opotiki with a new<br />

processing plant and harbour.<br />

New commercial boat harbour<br />

We are supporting the marine sector<br />

with a new commercial boat harbour<br />

in Whakatane, which boasts two of the<br />

three largest boatbuilders in the country<br />

and some of the country’s best offshore<br />

tourism attractions. Altogether they<br />

have been successful in securing over<br />

$200 million in PGF funding in recent<br />

months. Much of this funding comes with<br />

matched funding from private and local<br />

government investment, which means<br />

the region will be able to create up to<br />

7,000 direct, indirect and induced jobs<br />

by 2030. In a region with a population of<br />

48,000 people, this is significant growth<br />

and underpins the Toi EDA’s strategy of<br />

Creating Thriving Communities.<br />

The region originally identified that<br />

the biggest job growth opportunities<br />

would be only realised by working<br />

collaboratively across Maori businesses<br />

and Trusts, local government and private<br />

investors. Some of the most successful<br />

local companies are Maori owned<br />

and in a region with 48 percent of the<br />

population being Maori this bodes well<br />

for future economic leadership. This<br />

collaborative approach has delivered<br />

significant outcomes for the region,<br />

with the confirmed PGF funds more<br />

than double the original targets. With a<br />

regional GDP of $1.9 billion, this scale of<br />

capital investment is a major economic<br />

outcome for a region that for many years<br />

lagged behind the rest of New Zealand’s<br />

growth rates. The key to this investment<br />

is making sure that the activities result in<br />

meaningful and sustainable job creation.<br />

Momentum continues to build<br />

Even in the midst of our COVID-19<br />

lockdown, the momentum continued<br />

to build, with several announcements<br />

made during the Level Two period<br />

with the start-up of the Whakatohea<br />

Mussels processing factory construction<br />

project, the reopening of major quarries<br />

in Opotiki, and the tendering for the<br />

strengthening of the Whakatane wharf.<br />

The awarding of contracts will happen as<br />

quickly as possible to create a muchneeded<br />

stimulus in the post-COVID-19<br />

world. The projects are happening now,<br />

ahead of the rest of the country, which is<br />

great news for the region.<br />

With the newly created jobs now<br />

becoming a reality, the region is<br />

confronting new challenges. There<br />

are the obvious constraints to growth<br />

to resolve, such as housing availability<br />

and digital connectivity to the out lying<br />

regions. With the recent significant<br />

increases in house prices across the<br />

region and the continued demand for<br />

quality housing, the EBOP is experiencing<br />

a real affordability issue. The intent is<br />

to attract home talent from across the<br />

country to be part of the boom in jobs,<br />

and creating affordable housing options<br />

is a key outcome that Toi EDA is working<br />

with local partners on resolving.<br />

The future is bright for the EBOP. The<br />

region is surging ahead and has every<br />

right to be proud of the hard work put<br />

in over the past two years to now be<br />

in a position to create a generational<br />

difference. There is real hope in the<br />

region and a sense of positivity and cando<br />

attitude is coming to the fore to make<br />

the most of these opportunities.<br />

KARL GRADON.<br />

YEAR BOOK <strong>2020</strong> | 37


PORT OF<br />

TAURANGA<br />

New Zealand’s biggest international<br />

cargo gateway<br />

PORT OF TAURANGA IS<br />

NEW Zealand’s largest<br />

and most efficient port<br />

and the Bay of Plenty’s<br />

gateway to the world. Its<br />

success as the country’s<br />

international hub port has<br />

wide-reaching benefits for the regional<br />

economy.<br />

Port of Tauranga is not only the largest<br />

container port in New Zealand, but it<br />

is also the largest bulk cargo port. It<br />

exports the majority of New Zealand’s<br />

logs, dairy products and kiwifruit.<br />

The port is connected by road and rail<br />

to the Waikato, Auckland and central<br />

North Island regions. The company also<br />

operates a container terminal at Timaru<br />

in the South Island, and multiple inland<br />

freight hubs. It has a created a national<br />

network to give importers and exporters<br />

efficient access to markets globally.<br />

The Port’s recent growth in cargo<br />

volumes has been fuelled by investment<br />

in capacity expansion over the past<br />

decade. It is the only New Zealand<br />

port able to accommodate the largest<br />

container vessels to visit here.<br />

The investment has included deepening<br />

and widening shipping channels and<br />

expanding cargo storage and handling<br />

facilities.<br />

Extension planned to meet growth<br />

The next stage of growth will see the<br />

port’s container wharves extended<br />

using existing port land. The extension<br />

of up to 220 metres will provide a fourth<br />

container ship berth. Another container<br />

crane was delivered in early <strong>2020</strong>,<br />

38 | YEAR BOOK <strong>2020</strong>


inging the port’s fleet to nine. The new<br />

crane is the port’s largest yet, able to<br />

service ships up to 19 containers wide.<br />

Port of Tauranga has a large property<br />

portfolio, comprising 190 hectares on<br />

both sides of Tauranga Harbour. And in<br />

early <strong>2020</strong>, Port of Tauranga announced<br />

a joint venture with Tainui Group<br />

Holdings to establish an inland port at<br />

Ruakura in Hamilton.<br />

Port of Tauranga Chief Executive, Mark<br />

Cairns, says the port has plenty of room<br />

to grow as cargo volumes continue to<br />

rise. “We’ve got the space to expand<br />

without expensive and unwelcome<br />

reclamation,” he said.<br />

projects throughout the Bay of Plenty,<br />

such as the new tertiary education<br />

campus in Tauranga city, redevelopment<br />

of Opotiki Harbour and the Scion<br />

Science Innovation Park in Rotorua.<br />

Port of Tauranga directly supports a<br />

number of community-based projects<br />

and events, including causes in the arts,<br />

sport, environment and business sectors.<br />

“It is important to us that we look after<br />

the environment and the community in<br />

which we are lucky enough to operate,”<br />

said Cairns.<br />

Port of Tauranga partners with local<br />

iwi through the Nga Matarae Trust,<br />

KEY FACTS<br />

ABOUT PORT<br />

OF TAURANGA<br />

• The largest and most efficient<br />

port in New Zealand.<br />

• Handles a third of all New<br />

Zealand log and sawn timber<br />

exports.<br />

• Handles around 40% of New<br />

Zealand containers – more than<br />

1.2 million 20ft equivalent units.<br />

“It is important to us that we look<br />

after the environment and the<br />

community in which we are lucky<br />

enough to operate.” – Mark Cairns<br />

• 190 ha of land on both sides of<br />

Tauranga Harbour.<br />

• Nine container cranes.<br />

• 2.8 km quay length with 14<br />

berths.<br />

• 14.5 metres shipping channel<br />

depth.<br />

The port is majority-owned by the<br />

region’s ratepayers. Bay of Plenty<br />

Regional Council’s investment arm,<br />

Quayside Holdings, owns just over 54<br />

per cent of the shares.<br />

Since Port of Tauranga was listed on the<br />

New Zealand Stock Exchange in 1992,<br />

Quayside has been paid more than $820<br />

million in dividends from port profits.<br />

A $200 million infrastructure fund has<br />

also been established to help the council<br />

invest in regional assets.<br />

It has been used to kickstart major<br />

which the port funds to provide tertiary<br />

education scholarships and projects to<br />

promote harbour health.<br />

Cairns says the key to the company’s<br />

success is its long-term, mutually<br />

beneficial relationships.<br />

“As the region copes with the fall out<br />

of the COVID-19 pandemic, we will<br />

continue to support our community.<br />

Our relationships with our employees,<br />

suppliers, customers and the community<br />

underpin our future success and<br />

ongoing economic benefit for the Bay of<br />

Plenty region.”<br />

• 1,678 ship visits in the year to<br />

June 2019.<br />

• Investment in ports in<br />

Whangarei (Northport) and<br />

Timaru (Primeport), as well as<br />

inland freight hubs in Auckland,<br />

Christchurch and soon Hamilton.<br />

07 572 8899<br />

WWW.PORT-TAURANGA.CO.NZ<br />

YEAR BOOK <strong>2020</strong> | 39


40 | YEAR BOOK <strong>2020</strong>


BY LUCY HILL,<br />

Trustpower 2019 Apollo Graduate<br />

LIFE ON THE INSIDE OF<br />

TRUSTPOWER<br />

The Apollo intern and graduate experience<br />

TRUSTPOWER IS IN<br />

ITS SECOND year of<br />

running the Apollo<br />

Programme, which<br />

takes on seven people<br />

each year for two<br />

years of learning and<br />

experiencing life at Trustpower.<br />

People of all backgrounds are<br />

encouraged to apply, whether they are<br />

fresh out of university, already employed<br />

at Trustpower, or looking for a career<br />

change. The Apollo programme rotates<br />

participants through different areas in the<br />

business, to learn a variety of skills and<br />

gain industry and business knowledge.<br />

Throughout the programme, each<br />

participant is encouraged to give<br />

feedback on business operations,<br />

team dynamics and experience from<br />

the perspective of a fresh set of eyes.<br />

Each participant is assigned a manager<br />

and buddy for each team they rotate<br />

through, alongside a mentor for the<br />

duration of the programme. Participants<br />

are permanent employees of Trustpower.<br />

At the conclusion of their 2 year<br />

programme, Apollo participants will go<br />

on to work in or develop a role that best<br />

matches their career goals and interests<br />

within business life at Trustpower.<br />

Flexible workplace environment<br />

Trustpower’s working style is very<br />

different to most. The Tauranga<br />

headquarters in the CBD was built<br />

to facilitate activity-based working<br />

(aka innovation, communication and<br />

connectivity).<br />

The company has areas specifically<br />

designed for all kinds of work, be it<br />

highly focused, private conference calls,<br />

scheduled and spontaneous meetings.<br />

Name the kind of space needed and it<br />

probably exists. The flexibility continues<br />

into the workload and work time.<br />

Workload is overseen by managers to<br />

ensure work-life balance is just right. And<br />

if you forgot to feed the cat it’s all good,<br />

you can go and work from home and<br />

make sure Roger is doing okay.<br />

Helpful colleagues<br />

It would be unusual to walk past<br />

someone in the building and not smile<br />

or say hello (there are about 700 people<br />

here), and if you needed help from one<br />

of those 700 people, they will help you<br />

often more than you thought possible.<br />

There is a huge variety of specialists and<br />

talents at Trustpower, so help with your<br />

work or for your personal life is very easy<br />

to come by.<br />

Opportunities for personal growth<br />

Trustpower has shown the Apollo<br />

interns they value personal growth and<br />

encourage staff to seek training and<br />

new roles if they’re of interest to them.<br />

Training workshops are hosted on site<br />

for staff, teaching things of interest such<br />

as Te Reo Maori, how to work in an Agile<br />

APOLLO PROGRAMME: ENCOURAGING<br />

YOUNG PEOPLE. PHOTO/TRUSTPOWER.<br />

way, and even yoga.<br />

Staff members organise influential guest<br />

speakers such as Jason Gunn, Dr Tom<br />

Mulholland and Judith Collins for the<br />

business to listen to and ask questions.<br />

Weeks of the year are dedicated to<br />

special causes such as mental health,<br />

and Recycling Week where staff groups<br />

organise activities, permanent changes to<br />

the office and the way Trustpower works<br />

to improve the workspace.<br />

Living a healthy life is also supported<br />

through free sports team sponsorships<br />

to staff, gym and pool memberships,<br />

free fruit Mondays, discounted medical<br />

insurance, onsite reflexology and<br />

massage services and many, many more.<br />

Our Apollo interns report: “We think it’s<br />

pretty awesome, if you get the chance,<br />

give it a go.”<br />

0800 36 98 45<br />

WWW.TRUSTPOWER.CO.NZ<br />

YEAR BOOK <strong>2020</strong> | 41


BAYLEYS<br />

– A CORNERSTONE OF<br />

THE BAY OF PLENTY<br />

COMMUNITY<br />

BAYLEYS REAL ESTATE IS<br />

NEW ZEALAND’S largest<br />

full-service real estate<br />

agency. It operates an<br />

unmatched portfolio of<br />

property-related sales<br />

and marketing services<br />

and expertise across the residential,<br />

commercial and industrial, and rural<br />

property sectors, along with delivering<br />

commercial and residential property<br />

management and advisory services.<br />

Bayleys in the Bay of Plenty has been<br />

behind the marketing and sale of<br />

thousands of properties in the region<br />

over the decades. It remains focused on<br />

always ensuring its people concentrate<br />

on the real estate fundamentals of<br />

knowledge, commitment, service,<br />

transparency and best practice<br />

operations. This delivers the type of real<br />

estate experience that has seen clients<br />

coming back to Bayleys for decades.<br />

Heath Young, the Chief Executive Officer<br />

of Realty Services, which operates<br />

Bayleys in the Bay of Plenty, said: “Our<br />

people share, and are united by, the real<br />

family values that our founders built into<br />

the business from the beginning.”<br />

Young emphasised that relationships<br />

mattered to Bayleys.<br />

“Service matters to us. Trust, reliability<br />

and the desire to exceed expectations<br />

are the fundamentals that define us.”<br />

BAYLEYS AUCTIONEER, STEPHEN<br />

SHALE, IN ACTION.<br />

BAYLEYS HAS EXPERTS ACROSS ALL OF THE<br />

FOLLOWING REAL ESTATE SECTORS:<br />

Commercial<br />

• Commercial, industrial, and retail<br />

property sales<br />

• Investment property sales<br />

• Office, industrial and retail leasing<br />

• Project and development sales and<br />

marketing<br />

• Land sales<br />

• Syndicated property sales and<br />

projects<br />

Residential<br />

• Residential property sales<br />

• Apartment sales<br />

• Waterfront property sales<br />

• Lifestyle property sales<br />

• Project and development sales and<br />

marketing<br />

• Residential property management<br />

• Residential letting<br />

• Viticulture and horticulture property<br />

sales<br />

• Sector specific marketing and insights<br />

Property Services<br />

• Facilities management<br />

• Consultancy services<br />

• Project management<br />

• Valuations and advisory<br />

• Property and asset management<br />

• Business sales<br />

• Tourism, leisure and hospitality sales<br />

• Capital markets<br />

• Iwi services<br />

Country<br />

• Rural, lifestyle and farm property<br />

sales<br />

• Rural property leasing<br />

• Corporate services<br />

• Focused leasing services<br />

• Funds management<br />

• Lending services<br />

42 | YEAR BOOK <strong>2020</strong>


“In 2019, Bayleys<br />

Tauranga was<br />

crowned New<br />

Zealand’s top<br />

performing<br />

medium rural office<br />

at the Real Estate<br />

Institute of New<br />

Zealand awards.”<br />

Supporting the Community<br />

While Bayleys advocates a highly<br />

successful network of sales and<br />

marketing teams, the company is<br />

also firmly anchored in the local Bay<br />

of Plenty community – with a broad<br />

web of associations and affiliations<br />

across all sectors of the region’s<br />

cultural, education and sporting<br />

organisations.<br />

Among the dozens of Bayleys Bay of<br />

Plenty’s community sponsorships are:<br />

• The Bay of Plenty Sports Award<br />

• Bay of Plenty Kids Can<br />

• The Tauranga Arts Festival<br />

• Tauranga Hockey Association<br />

• Pongakawa School<br />

• Greenpark School<br />

• Waipuna Hospice<br />

• Tauranga Golf Club<br />

• Mount Primary School<br />

• Midlands Hockey<br />

• Kaimai School<br />

• Bay of Plenty Garden and Art<br />

Festival<br />

• Merivale School<br />

• Bay of Plenty Steamers<br />

Heath Young, CEO, said it was<br />

important for the agency to be<br />

involved in and supporting the<br />

community – a reflection of the<br />

culture and values of the Bayleys<br />

brand.<br />

“We love to see our company<br />

associated with so many wonderful<br />

groups within the community<br />

and really enjoying giving back.<br />

Building strong communities comes<br />

from social conscience and this is<br />

something we choose to do.”<br />

BAYLEYS TOP OFFICE <strong>2020</strong>,<br />

BAYLEYS MT MAUNGANUI.<br />

07 578 2118<br />

WWW.BAYLEYS.CO.NZ/<br />

BAYOFPLENTY<br />

AWARD WINNING<br />

In 2019, Bayleys Tauranga was crowned<br />

New Zealand’s top performing medium<br />

rural office at the Real Estate Institute<br />

of New Zealand awards. Bayleys Mount<br />

Maunganui won the small residential<br />

office of the year at the 2018 REINZ<br />

award, the second consecutive year<br />

Bayleys Mount Maunganui has won.<br />

Bayleys Bay of Plenty also took home the<br />

Bayleys national award in 2019 for the<br />

highest volume of residential properties<br />

sold at auction during the 2018/19<br />

calendar year – with an impressive<br />

success rate of close to 75 percent.<br />

“Our in-depth knowledge and<br />

experience ensure Bayleys’ clients<br />

throughout the Bay of Plenty have<br />

positive experiences in all of their<br />

dealings with the brand – which totally<br />

underpins our Altogether Better, mantra,”<br />

said Young. “The family values instilled by<br />

Bayleys’ founder Graham Bayley remain<br />

a driving force in our business culture<br />

to this day,” he said. “This means our<br />

people are approachable and genuine,<br />

and are fully committed to go the extra<br />

mile to deliver exceptional service to our<br />

clients.”<br />

YEAR BOOK <strong>2020</strong> | 43


TOURISM:<br />

A critical component in the<br />

Bay’s recovery<br />

BY KRISTIN DUNNE,<br />

Kristin Dunne is the chief executive of<br />

Tourism Bay of Plenty<br />

THE IMPORTANCE OF<br />

TOURISM HAS never<br />

been more appreciated<br />

than it is now. The<br />

COVID-19 pandemic<br />

has shown us how far<br />

the visitor economy<br />

stretches into all corners of New Zealand.<br />

The country’s largest export-earner is<br />

comprised of activities, accommodation,<br />

transport, aviation, both natural and built<br />

attractions, hospitality and retail. We have<br />

welcomed the government’s support<br />

as an acknowledgement of the huge<br />

contribution that tourism makes to our<br />

national economy.<br />

Tourism will be a critical component<br />

of our nation’s economic recovery,<br />

especially for the regions of New<br />

Zealand. Many of the Coastal Bay of<br />

Plenty’s tourism businesses are owneroperator<br />

and we know they invest their<br />

heart and soul into the experiences they<br />

deliver for our manuhiri, our visitors.<br />

Although the businesses are mostly<br />

KRISTIN DUNNE<br />

small, the Coastal Bay of Plenty tourism<br />

economy is not. To the year ending<br />

March 2019, there were more than 8,000<br />

jobs directly employed by our local<br />

tourism industry that are at stake.<br />

As I’m sure all New Zealanders feel, I’m<br />

grateful that our country could safely<br />

open up relatively quickly so that Kiwis<br />

could start exploring Aotearoa again with<br />

a renewed appreciation for its beauty.<br />

Domestic visitors are the Coastal Bay<br />

of Plenty’s most significant market and<br />

so we’re pouring much of our efforts<br />

into drawing our Kiwi manuhiri back.<br />

For the time being, we will be relying<br />

on the strength of our domestic market<br />

and it is vital to our economy. Domestic<br />

visitor spend reached $864 million to the<br />

year-ending March, <strong>2020</strong>, comprising<br />

77.9 percent of the Coastal Bay of Plenty’s<br />

total visitor spend of $1.109 billion.<br />

The Coastal Bay of Plenty is a place<br />

with everything Kiwis love in a holiday<br />

destination – it is beautiful and beachy<br />

with a warm maritime climate and a<br />

flourishing foodie scene. Visitors come<br />

44 | YEAR BOOK <strong>2020</strong>


for the outstanding marine life, to taste<br />

the flavors of our land and sea harvest,<br />

to connect with nature on endless<br />

tracks to explore, and to experience a<br />

culture formed eons ago. Our culture<br />

comes in so many forms – community<br />

villages, stunning galleries, diverse<br />

events, cultural sites of major historical<br />

significance and a warm community of<br />

people.<br />

Noplacelikehome.co.nz<br />

In collaboration with our tourism<br />

industry, we’ve developed a multi-stage<br />

plan to support the visitor economy<br />

during each Alert Level and beyond.<br />

On Friday 8 May, <strong>2020</strong>, Tourism Bay<br />

of Plenty launched a new campaign,<br />

noplacelikehome.co.nz, for locals<br />

and their visiting friends and relatives<br />

because we know that this connection<br />

is a big driver for domestic travel to our<br />

region.<br />

The Coastal Bay of Plenty’s biggest fans,<br />

our locals, are our best advocates. The<br />

stories that you tell about our place<br />

are powerful and we need them to be<br />

shared more than ever. We’re asking<br />

locals to unleash their love of their<br />

place by finding out what’s in our own<br />

backyard and celebrating it.<br />

Support local by playing tourist in the<br />

place you call home – what could be a<br />

better way to brush off the lockdown<br />

cobwebs than a skydive or a trip to see<br />

dolphins? When you have friends or<br />

family come to stay, show them the best<br />

of the Bay by experiencing what visitors<br />

come from all over the world to do.<br />

Inter-region campaign<br />

We’re also working with our central<br />

North Island partners on an interregion<br />

campaign. I’m always amazed<br />

by the big adventures we can have<br />

within such short travel times. The next<br />

step for our promotions team will be<br />

a national campaign. We’ve had great<br />

success through partnerships with Air<br />

New Zealand and Christchurch and<br />

Wellington International Airports.<br />

We’re maintaining our brand presence<br />

in key international markets to ensure<br />

we are still being considered at the<br />

top of future-travellers’ bucket lists<br />

when border restrictions allow. The<br />

trans-Tasman bubble on the horizon is<br />

promising and we will make sure we are<br />

ready to welcome Aussies back when<br />

it is safe to do so. Australian visitors<br />

contributed $69 million to the Coastal<br />

Bay of Plenty’s tourism economy in the<br />

year-ending March <strong>2020</strong>.<br />

The other side to our marketing team is<br />

about building capability and capacity<br />

within our tourism industry. We have a<br />

team of product developers including<br />

a Kaihautū – Māori Economy who<br />

works specifically with Iwi and Hapū to<br />

develop cultural tourism businesses.<br />

So many of our tourism businesses have<br />

shown such heart and resilience, using<br />

the pause in tourism to consider how<br />

their business can contribute more to our<br />

community and our environment. Our<br />

tourism industry rallies together during<br />

times of crisis.<br />

We experienced this through the<br />

eruption and aftermath of the Whakaari<br />

White Island tragedy. But the love of<br />

place, love of people – kaitiakitanga and<br />

“We’re asking locals to unleash<br />

their love of their place by finding<br />

out what’s in our own backyard and<br />

celebrating it.”<br />

manaakitanga – is what keeps us smiling.<br />

We continue to forge forward together<br />

to create a sustainable visitor economy<br />

for the benefit of our community.<br />

When the time is right, we know that<br />

visitors will return to the Coastal Bay of<br />

Plenty. The feeling of visiting our place<br />

draws our manuhiri back time and again.<br />

It’s why we’ve been a much-loved Kiwi<br />

holiday destination for generations.<br />

What warms our heart the most is the<br />

many locals who cannot wait to warmly<br />

welcome our manuhiri again – it’s why<br />

we do what we do.<br />

YEAR BOOK <strong>2020</strong> | 45


SCION<br />

Driving forestry tech<br />

innovation and growth<br />

NESTLED ON THE<br />

EDGE OF the<br />

Whakarewarewa<br />

Forest is one of<br />

Rotorua’s largest<br />

employers, quietly<br />

going about the<br />

business of developing some of New<br />

Zealand’s most innovative technologies<br />

for the forestry, wood products and<br />

biomaterials industries.<br />

Scion may be tucked out of sight,<br />

but that is soon to change with the<br />

imminent opening of its showcase<br />

innovation hub. As one of seven Crown<br />

research institutes, Scion’s job is to drive<br />

innovation and growth from the forestry,<br />

wood products and biomaterials sectors<br />

to build economic value and contribute<br />

environmental and social benefits for<br />

New Zealand.<br />

“We sit on the world stage when it<br />

comes to scientific endeavour,” says<br />

Scion CEO Dr Julian Elder.<br />

“When we open our innovation<br />

hub doors to the public we want to<br />

excite and educate people about the<br />

possibilities for the future from forests<br />

and wood, and we want to show how<br />

Scion is creating solutions to some of the<br />

world’s big challenges.”<br />

Forestry key to a low-carbon world<br />

Planted forests are an important<br />

worldwide resource that can provide<br />

solutions to many global problems such<br />

as rising greenhouse gas emissions,<br />

access to clean water, unsustainable<br />

land use and dependence on finite<br />

fossil fuels. Forestry is recognised<br />

globally as a key part of a low-carbon,<br />

biobased economy. In shorthand this is<br />

a ‘bioeconomy’ and a well-established<br />

concept in many nations.<br />

A bioeconomy uses renewable<br />

resources like forests in the manufacture<br />

of new products and energy, and when<br />

the waste from one process becomes<br />

the input into another process, a cycle is<br />

created.<br />

Scion’s strategic goal is quite clear –<br />

transitioning New Zealand to a circular<br />

bioeconomy. The institute works closely<br />

with industry, government and Māori on<br />

research programmes that lead to this<br />

goal, and it is making good progress.<br />

Among exciting examples that<br />

Scion is leading are bark biorefinery<br />

technologies that can convert millions<br />

of tonnes of bark into high value<br />

materials and products (like tannins<br />

that can be chemically modified for<br />

many applications and water-repelling<br />

polymers); a national roadmap for the<br />

future of bioplastics; a biofuels roadmap<br />

for New Zealand; and biobased additive<br />

SCION’S INNOVATION HUB IS<br />

NEAR COMPLETION.<br />

46 | YEAR BOOK <strong>2020</strong>


manufacturing to create waste-free,<br />

environmentally-friendly materials and<br />

products such as medical devices.<br />

Such biotechnologies developed at<br />

Scion are part of the growing global<br />

bioeconomy and are an exciting<br />

prospect for the New Zealand forest<br />

industry.<br />

The future Scion aspires to is one where<br />

forests are a valued part of New Zealand<br />

landscapes and being grown for<br />

three clear purposes. Some forests are<br />

planted primarily for their environmental<br />

benefits, some forests are grown for<br />

timber to be better used in our buildings<br />

and some forests are grown for fibre<br />

and chemicals to replace the products<br />

made from finite fossil fuels. “We are<br />

championing transformation along the<br />

entire forestry value chain,” says Dr Elder.<br />

“Forestry offers huge potential for New<br />

Zealand, nationally and regionally. In my<br />

opinion, the potential is larger than what<br />

was offered when refrigerated shipping<br />

began 138 years ago. The impact of that<br />

was tremendous and led to our trade in<br />

frozen meat and dairy products.”<br />

R&D and the recovery from COVID-19<br />

Right now, New Zealand is centred on<br />

recovering from the pandemic and the<br />

R&D sector will have a vital role in these<br />

phases. Scion too will play an important<br />

part in shaping the country’s post<br />

COVID-19 future and is focusing on how<br />

its science expertise and knowledge can<br />

help the recovery phase, both for the<br />

region and for the country.<br />

Its proposal to establish a National<br />

Bioproduct Innovation and Pilot Centre<br />

on the Te Papa Tipu Innovation Park (our<br />

campus) will assist the transformation<br />

of the forestry sector to move into the<br />

higher value bioproducts market and<br />

creation of new industries aligned with<br />

the bioeconomy approach. The Bay of<br />

Plenty is the natural centre for biopilot<br />

facilities and Scion is working hard with<br />

local and central government decision<br />

makers to realise this opportunity.<br />

Scion has been an integral part of the<br />

Rotorua community for more than a<br />

century, starting out as a forest nursery<br />

servicing a government afforestation<br />

programme in the late 1800s. The<br />

organisation we know now was<br />

established in 1947 as the New Zealand<br />

Forest Research Institute and has been<br />

trading as Scion since 2005.<br />

Whether it’s devising new wood<br />

products for housing and construction,<br />

using remote sensing technologies and<br />

drones to monitor vast forests from afar,<br />

applying deep learning technologies to<br />

model the spread of pests and diseases<br />

in iconic species, developing bioplastics<br />

from wood fibres, or spinning nanofibres<br />

from wood lignin, Scion is a leader<br />

in its fields of expertise.<br />

Scion’s research and scientific expertise<br />

attracts both national and international<br />

researchers, collaborators and clients.<br />

Corridors resonate with accents from<br />

around the world among the 330-odd<br />

people who work there, including<br />

around 30 people based in Christchurch.<br />

Science staff come from disciplines such<br />

as forest ecology, bioprotection, rural<br />

fire research, molecular biology, material<br />

sciences, chemistry, engineering,<br />

statistics, industrial biotechnology and<br />

more.<br />

Scion funds its work through contracts<br />

with the industry and government and<br />

through the commercialisation of its<br />

innovations.<br />

The Government’s Minister of Science<br />

and Innovation and the Minister of<br />

Finance are the shareholding ministers of<br />

Scion, and they appoint an independent<br />

board of directors to provide<br />

governance and strategic direction.<br />

The chief executive is appointed by the<br />

board.<br />

WWW.SCIONRESEARCH.COM<br />

YEAR BOOK <strong>2020</strong> | 47


THE STAFFROOM<br />

Trusted boutique recruitment<br />

THE STAFFROOM LTD<br />

IS A provider of quality<br />

recruitment solutions<br />

that has become<br />

one of Tauranga’s<br />

most “trustworthy”<br />

consultancies. It has<br />

earned 1st place for two years in a row,<br />

and a 2nd place in Tauranga’s Most<br />

Trusted Recruiter Awards.<br />

The Staffroom are firmly on the map<br />

in the BOP for their longevity in the<br />

recruitment industry spanning 25 years<br />

and counting. Born from the corporate<br />

world with a move to a more boutique<br />

business – their focus is on delivering<br />

a customised solution that is tailored to<br />

each unique job and person.<br />

Director Jill Cachemaille states: “I never<br />

get tired of that moment when you know<br />

in your heart that you’ve made a real<br />

difference to people’s lives. It’s equally<br />

rewarding to see a candidate excited<br />

about a new job and their future as well<br />

as your client who completely trusts you<br />

to deliver exactly what they want.”<br />

The team at The Staffroom have<br />

cemented a reputation for good<br />

old-fashioned values ensuring clear<br />

communication is centric to everything<br />

they do.<br />

Natalie Brant says they are proud of the<br />

way they do business.<br />

“People are constantly giving us<br />

feedback and praise on how we<br />

keep them informed throughout the<br />

recruitment process. It’s also our policy<br />

to ensure we get back to everyone.”<br />

A genuine interest in their client’s<br />

business needs and outcomes helps<br />

in providing the right staffing solution<br />

for the long term. The Staffroom are<br />

big on getting amongst the culture<br />

and environment of their customer’s<br />

workplace to get the feel for the mood<br />

and tone of the people within that<br />

organisation. “<br />

That on-site presence is a key element<br />

in recommending the right candidates<br />

for the job. The team at The Staffroom<br />

are often complimented on how they<br />

achieve the right fit for all parties.<br />

With a strong position in the BOP<br />

recruitment market, The Staffroom is well<br />

set to secure future opportunities and<br />

continued support from their regular<br />

clients, with a healthy mindset, positive<br />

outlook and realistic approach to<br />

connecting the right candidates with the<br />

right roles.<br />

Connect with The Staffroom to tap into<br />

their vast knowledge and expertise in<br />

the recruitment world.<br />

07 572 1100<br />

WWW.STAFFROOM.CO.NZ<br />

JILL CACHEMAILLE (LEFT), AND<br />

NATALIE BRANT.<br />

PROFESSIONAL<br />

OFFICE BASED ROLES:<br />

• Temporary & Permanent<br />

• Legal<br />

• Administration<br />

• Customer Service<br />

• Marketing<br />

• Insurance<br />

• Sales<br />

• Operations<br />

• Accounting & Finance<br />

• Shipping & Logistics<br />

• Middle Management<br />

• Executive<br />

48 | YEAR BOOK <strong>2020</strong>


Kerr’s unique approach and<br />

knowledge in the industry has<br />

made him a sought-after speaker<br />

at conferences and industry<br />

training events. He is also<br />

a valued contributor to the<br />

Bay of Plenty Business News.<br />

NICK KERR.<br />

NJK ADVISORY LTD<br />

Nick Kerr – Expert advisor on<br />

credit risk and recoveries<br />

NICK KERR IS ONE OF<br />

Australasia’s leading<br />

credit advisors with<br />

more than a dozen<br />

year’s experience.<br />

Through this work, he<br />

noticed a real gap in<br />

the advisor market. There were plenty of<br />

people that were happy to give advice<br />

on what to do when you had debt,<br />

or when you were owed debt. They<br />

offered interesting ways of escaping<br />

from or obtaining more debt. But noone<br />

seemed interested in advising how<br />

to avoid debt.<br />

So Kerr decided to specialise in this<br />

and research debtor behaviour, market<br />

reaction to different credit strategies and<br />

how to identify the company behaviour<br />

that precedes insolvency events, so he<br />

could be as effective for his clients as<br />

possible. Using this knowledge and skill<br />

base, Kerr estimates that his clients have<br />

been able to avoid approximately $16-<br />

$20 million in debt that would otherwise<br />

have had to be written off.<br />

He has been involved in the credit<br />

control industry since 2007 through<br />

his work subcontracting to EC Credit<br />

Control, advising clients on terms of<br />

trade and debt collection methods.<br />

In 2015, after a major motorcycle<br />

accident, believing that a career change<br />

was on the cards, Kerr formalised his<br />

passion for investigations and became<br />

a Ministry of Justice-licenced Private<br />

Investigator, later incorporating as<br />

International Private Investigations LTD.<br />

This allowed him the opportunity to<br />

gain real and applicable knowledge in<br />

the debtor analysis area. He was seeing<br />

first-hand the deceptive and oftentimes<br />

ingenious methods that debtors will use<br />

at each stage of the payment process,<br />

allowing him to put in place systems that<br />

can assist in the filtering out of these<br />

potential debtors and help clients to<br />

make slight process changes that result in<br />

a real decrease in lost income .<br />

In 2017, an opportunity arose for<br />

International Private Investigations LTD<br />

to purchase NZ Repossession Services<br />

Ltd, which specialised in medium- to<br />

high-risk repossessions. That was yet<br />

another avenue to further understand<br />

the credit process and gain a deeper<br />

understanding of debtor culture on a<br />

face-to-face level.<br />

Kerr was also fortunate enough in 2017 to<br />

meet logistics and behavioural specialist<br />

Karl Wards and since then they have<br />

completed more than 400 successful<br />

medium- to high- risk repossessions.<br />

The NZ Repossession Services ethos is to<br />

always come with a spirit of respect and<br />

reconciliation, which has resulted in an<br />

industry-leading success rate and letters<br />

of thanks – even from debtors.<br />

He is always willing to have a no<br />

obligation meeting with any business to<br />

review any credit management concerns.<br />

Kerr’s unique approach and knowledge<br />

in the industry has made him a soughtafter<br />

speaker at conferences and<br />

industry training events and he is also a<br />

valued contributor to the Bay of Plenty<br />

Business News. He also has the honour<br />

of being a trusted advisor to thousands<br />

of businesses in the Bay of Plenty and<br />

across Australasia and is a full member<br />

of the World association of professional<br />

investigators and the NZ credit and<br />

finance institute.<br />

027 713 2128<br />

NICK.KERR@ECCREDITCONTROL.CO.NZ<br />

NICK@NZIPI.COM<br />

YEAR BOOK <strong>2020</strong> | 49


THE STRATEGIC PAY TEAM. PHOTO/SUPPLIED.<br />

STRATEGIC PAY<br />

delivering strategic rewards<br />

HOW DO YOU<br />

ENSURE THAT the<br />

right remuneration<br />

is paid in the right<br />

way to the right<br />

employees? How<br />

do you choose the<br />

right remuneration system for your<br />

organisation?<br />

If you are not sure about the answers<br />

– you are not alone. They are not easy<br />

questions. And, they present a challenge<br />

for both business owners and HR<br />

professionals.<br />

What are the factors that underpin<br />

remuneration systems? We advise<br />

that it includes understanding your<br />

organisation’s strategy, the market<br />

in which you operate, and how you<br />

will attract and retain key staff. It is<br />

also important to determine how<br />

performance is measured and rewarded.<br />

CATHY HENDRY, SENIOR<br />

CONSULTANT, TAURANGA.<br />

PHOTO/SUPPLIED.<br />

“Strategic Pay is a responsive<br />

and knowledgeable specialist<br />

remuneration service provider, with<br />

a large data base that covers key<br />

operational roles in our business.”<br />

– Port of Tauranga<br />

Strategic Pay is New Zealand’s largest<br />

source of remuneration knowledge.<br />

Businesses rely on us to provide<br />

unmatched advice, innovation and<br />

information in strategic reward and<br />

performance development.<br />

We report across every sector, most<br />

industries and at every level. We are<br />

experienced and knowledgeable in<br />

interpreting and using data and have a<br />

depth of understanding of stakeholder<br />

expectations. However, our core<br />

strength is that we tailor solutions to suit<br />

your organisation.<br />

With the broadest, most comprehensive<br />

remuneration data services available,<br />

and an approachable, responsive team<br />

of experts across the country, no other<br />

specialist is as well-resourced or ready to<br />

help clients achieve their business goals.<br />

Being based locally is central to how we<br />

do business in the Bay of Plenty, in terms<br />

of both local knowledge and being<br />

accessible to our local clients. Time and<br />

again, our clients choose Strategic Pay<br />

not just for our data, but for our specialist<br />

and tailored consulting advice and the<br />

strong relationships we develop with<br />

our clients. It is the depth and breadth<br />

of both our database and consulting<br />

knowledge that sets us apart.<br />

07 834 6581<br />

WWW.STRATEGICPAY.CO.NZ<br />

50 | YEAR BOOK <strong>2020</strong>


tompkinswake.co.nz<br />

Which local law firm is backed by<br />

an award-winning national team<br />

of experts? We are.<br />

We’ve been part of the Bay of Plenty region’s history<br />

*<br />

and success since 1898. Behind your local team is our<br />

entire firm. We are here to help, when you need us.<br />

P 07 347 9466<br />

Rotorua<br />

Tauranga Hamilton Auckland<br />

* Tompkins Wake merged with Davys YEAR Burton BOOK in <strong>2020</strong> 2014| 51


We sell the Bay of Plenty’s finest<br />

homes & lifestyle properties.<br />

OLIVERROADESTATEAGENTS.COM<br />

LICENSED REAA 2008<br />

52 | YEAR BOOK <strong>2020</strong>

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