Chapter 1 - Brunel University

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Abstract, Acknowledgement, Table of Content and Abbreviation 8.4 Practical Implications ............................................................................................................. 204 8.5 Research Limitation ............................................................................................................... 206 8.6 Areas for Future Research ...................................................................................................... 206 8.7 Summary ................................................................................................................................ 208 References ............................................................................................................................ 209 Appendix A: Interview Agenda Template......................................................................... 231 Appendix B: Questionnaire Survey in English ................................................................. 238 Appendix C: Questionnaire Survey in Arabic Language ................................................ 242 Shafi Al-Shafi xi
Abstract, Acknowledgement, Table of Content and Abbreviation List of Tables Table 2.1: E-government Perspectives .................................................................................... 19 Table 2.2: Definitions Focusing on the Use of Information Technology ................................ 19 Table 2.3: Definitions Focusing on the Processes of Transactions and Transformation ......... 20 Table 2.4: Definitions Focusing on the Benefits of E-government ......................................... 21 Table 2.5: Definition Focusing on Citizens ............................................................................ 21 Table 2.6: Definitions Focusing on the Internet as a Single Point of Access .......................... 21 Table 2.7: Definitions Focusing on Social, Political, and Economic Phenomena .................. 22 Table 2.8: 3- Stage Model For E-government Implementation ............................................... 30 Table 2.9: 4- Stage Models For E-government Implementation ............................................. 30 Table 2.10: 5- Stage Models For E-government Implementation ........................................... 31 Table 2.11: 6- Stage Model For E-government Implementation ............................................. 31 Table 3.1: A Taxonomy of Factors Influencing E-government Implementation .................... 65 Table 3.2 Summary of Research Hypotheses .......................................................................... 74 Table 3.3: Factors Employed in Existing Studies to Examine Technology Adoption ............ 80 Table 3.4: Summary of Adoption Research Hypotheses ......................................................... 81 Table 4.1: Summary of Epistemological Stances .................................................................... 86 Table 4.2: Comparison of Quantitative and Qualitative Methodologies ................................. 88 Table 4.3: Strengths and Weaknesses of the Quantitative and Qualitative Methods ............. 90 Table 4.4: Data Collection Methods: Strengths and Weaknesses .......................................... 94 Table 4.5: Categories of Research Strengths and Weaknesses ............................................... 95 Table 4.6: Categories of Research Strengths and Weaknesses ............................................... 95 Table 4.7: Interviewees Demographic Background ................................................................ 99 Table 5.1: Detailed Qatari Population .................................................................................. 112 Table 5.2. Qatari Ministries and Government Agencies and Their Website Links ............... 115 Table:5.3: Qatar‘s Performance in Main ICT Indicators ...................................................... 116 Table 5.4: Four Phases of E-government Program Master Plan .......................................... 119 Table 5.6: Total E-government Adoption Rates By Customer Segments ............................. 132 Table 5.7 : Summary of Organisational Theme .................................................................... 143 Table 5.8 : Summary of Technological Theme ..................................................................... 144 Table 5.9 : Summary of Political Theme ............................................................................... 145 Table 5.10: Summary of Social Theme ................................................................................. 146 Table 6.1: Gender of Respondents ........................................................................................ 149 Table 6.2: Respondents‘ Age ................................................................................................ 150 Table 6.3: Respondents‘ Professional Backgrounds ............................................................. 150 Table 6.4: Education of Respondents .................................................................................... 150 Table 6.5: Nationality of Respondents .................................................................................. 151 Table 6.6: Respondents‘ Internet Experience ........................................................................ 151 Table 6.7: Respondents‘ Internet Usage ................................................................................ 152 Shafi Al-Shafi xii
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Chapter 3: Conceptual Model Leaders
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Chapter 3: Conceptual Model Employe
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Chapter 4: Research Methodology 4.1
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Chapter 6: Survey Research Findings
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Chapter 7: Discussion and Research
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Chapter 8: Conclusion and Further R
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PhD. References Al-Shafi, S. & Weer
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PhD. References Bose, R. (2004) E-g
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PhD. References Creswell, J. W. & C
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PhD. References Fligstein, N. (1985
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PhD. References Horton, R. P., Buck
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PhD. References Kijsanayotin, B., P
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PhD. References Meyer, J. W. & Rowa
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PhD. References Reddick, C. G. (200
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PhD. References Suh, B. & Han, I. (
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PhD. References West, W. (2005) Adm
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PhD. Abbreviations ICT Information
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Appendix A: Interview Agenda Templa
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Appendix B: Questionnaire Survey in
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Appendix C: Questionnaire Survey in
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Appendix C: Questionnaire Survey in
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