Chapter 1 - Brunel University

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Abstract, Acknowledgement, Table of Content and Abbreviation Table 6.8 : Survey Participants Respondents ........................................................................ 154 Table 6.9: Rotated Factor Matrix .......................................................................................... 155 Table 6.10: Reliability of Measurements .............................................................................. 157 Table 6.11: Descriptive Statistics .......................................................................................... 158 Table 6.12: Gender as a Determinant of E-government Adopters and Non-adopters ........... 159 Table 6.13: Spearman‘s rho Correlations which show the association between Gender and Egovernment Adopters ............................................................................................................ 159 Table 6.14: Age as a Determinant of E-government Adopters and Non-adopters ................ 160 Table 6.15: Spearman‘s rho Correlations which show the association between Age and Egovernment Adopters ............................................................................................................ 161 Table 6.16: Education as a Determinant of E-government Adopters and Non-adopters ...... 161 Table 6.17: Spearman‘s rho Correlations which show the association between Education and E-government Adopters ......................................................................................................... 162 Table 6.18: Correlations ........................................................................................................ 162 Table 6.19: Regression Analysis I : Model Summary ........................................................... 163 Table 6.20: Regression Analysis I : ANOVA ....................................................................... 163 Table 6.21: Regression Analysis I : Coefficients ................................................................. 163 Table 6.22: Logistic Regression II: Omnibus Tests of Model Coefficients .......................... 165 Table 6.23: Logistic Regression II: Model Summary ........................................................... 165 Table 6.24: Logistic Regression II: Classification Table ...................................................... 166 Table 6.25: Logistic Regression II: Variables in the Equation .............................................. 166 Table 6.26: Summary of research hypotheses ....................................................................... 168 Table 7.2: Summary of the Overall Perspectives of Government Official‘s Implementing Egovernment Services and Citizens Adopting Services in Qatar ............................................ 191 Table 8.1: Meeting the Aim, Objectives and Questions of the Thesis ................................. 191 Shafi Al-Shafi xiii
Abstract, Acknowledgement, Table of Content and Abbreviation List of Figures Figure 1.1: Research Outline ................................................................................................... 12 Figure 2.1: E-government Interaction Dimensions ................................................................. 28 Figure 2.2:Characterising E-government Benefits .................................................................. 37 Figure 3.1: A Conceptual Model for Understanding E-government Implementation in Qatar 67 Figure 3.2: E-government Adoption Research Model ............................................................. 74 Figure 3.3: Implementation and Adoption - A Proposed Research Model ............................ 82 Figure 4.1: Epistemological Assumption for Qualitative and Quantitative Research ............. 85 Figure 4.2: The Qualitative Research Process ...................................................................... 102 Figure 4.3: The Quantitative Research Process ..................................................................... 107 Figure 4.4: Research Design and Methodology of the Study ................................................ 108 Figure 5.1 Map of the State of Qatar ..................................................................................... 111 Figure 5.2: Detailed Qatari Population .................................................................................. 112 Figure 5.3: Qatar Government Political Structure at the Year 2008 ..................................... 114 Figure 5.4: Layout of the National E-government Portal ...................................................... 121 Figure 5.5: Payment Settlement Error during November 2008 ............................................. 131 Figure 6.1: Gender of Respondents ....................................................................................... 149 Figure 6.2: Respondents‘ Age ............................................................................................... 150 Figure 6.3: Respondents‘ Professional Backgrounds ............................................................ 150 Figure 6.4: Education of Respondents ................................................................................... 150 Figure 6.5: Nationality of Respondents ................................................................................. 151 Figure 6.6: Respondents‘ Internet Experience ...................................................................... 151 Figure 6.7: Respondents‘ Internet Usage .............................................................................. 152 Figure 6.8: Respondents Internet Usage Purpose .................................................................. 152 Figure 6.9: Respondents‘ Usage for Gathering Information from E-government ................. 153 Figure 6.10: Validated Factors Affecting E-government Adoption in Qatar ....................... 153 Figure 7.1: Revised Conceptual Model for E-government Implementation and Adoption respondents‘ Usage for Gathering Information from E-government .................................... 153 Shafi Al-Shafi xiv
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Chapter 6: Survey Research Findings
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Chapter 7: Discussion and Research
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Chapter 8: Conclusion and Further R
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PhD. References Al-Shafi, S. & Weer
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PhD. References Bose, R. (2004) E-g
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PhD. References Creswell, J. W. & C
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PhD. References Fligstein, N. (1985
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PhD. References Horton, R. P., Buck
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PhD. References Meyer, J. W. & Rowa
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PhD. References Reddick, C. G. (200
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PhD. References Suh, B. & Han, I. (
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PhD. References West, W. (2005) Adm
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PhD. Abbreviations ICT Information
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Appendix A: Interview Agenda Templa
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Appendix B: Questionnaire Survey in
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Appendix C: Questionnaire Survey in
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Appendix C: Questionnaire Survey in
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