Chapter 1 - Brunel University

Chapter 1: Introduction to the Research Area
1.7 Conclusions
E-government implementation and adoption has been examined by many studies, but
most of these studies concentrate on the implementation and adoption processes at
local or state levels. Moreover, most studies focus separately on either
implementation or adoption and no studies were found that take a cohesive view of
e-government implementation and adoption collectively. Furthermore this research
will show that there is an absence of prior research that applies theoretical models
for studying e-government implementation and adoption. The research argues that
the e-government research community would benefit from researching and drawing
from previous literatures in the area of information systems and technology
adoption. With the aim of improving the understanding of e-government
implementation and adoption, this research formulates a conceptual model that is
influenced by two well-established theories, institutional theory and UTAUT. It is
anticipated that this conceptual model will offer a frame of reference for better
understanding e-government and the potential gaps that may exist between the
Qatari government‘s efforts to implement the concept and citizens‘ expectations in
terms of adoption and use. This chapter presented the subject of the study by
covering and illustrating its background and purpose. Additionally, this chapter
covered the thesis aim, research questions, objectives, motivations and the
significance of the study. The next chapter covers the literature review from which
this study is built.
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