The Recycler Issue 333

Eyes On Africa –
Amazon Alternatives
and Online
Opportunities
The Recycler delves deeper, to examine
the rise of e-commerce across the continent,
and investigate both the potential and the
pitfalls of a sector trying to make its mark
on a new frontier.
Starts page 4
August 2020
Issue 333 | £10
Spanish Civil Guard finds 5,000 tons
of clandestine waste toner cartridges
Three people are being investigated for this
crime against the environment, for seizure
of property and for belonging to a
criminal organisation.
Page 14
India to impose anti-dumping
toner tariffs
Initial findings confirm that toner made or
exported from China, Malaysia and Taiwan into
India is causing injury to the domestic industry.
Page 17
Canon gets back to work with more
Amazon removal requests
As offices reopen and work from home
becomes travel to work, Canon starts back
to work with more Amazon takedown requests
and a win in the District Court Düsseldorf.
Page 20
We have started blogging around
It’s been a long time coming and it is not
as exciting as a Space X launch, but
we can finally unveil The Recycler
official podcast!
Page 33

IN THIS ISSUE
2 Issue 333 August 2020

EDITORIAL
On the trail of 5,000
tonnes of waste toner
However you look at it, 5,000 tons
of waste toners discovered in a Spanish
warehouse is a crime and highlights some
of the challenges in the market today.
At the time the story broke social media
ran with all sorts of comments about the
type and origin of the toners, yet there was
no information about status and origins of
the cartridges. At the time we went to press
it now seems that toners are a mix of OEM,
remanufactured and non-OEM cartridges
and there starts the speculation about how
they came to be in a Spanish warehouse.
Every country knows how much WEEE
is officially put on the market and they
know how much is collected each year.
In theory the taxes paid by those placing
WEEE on the market should cover the
costs of disposal. Enter the ghost or free
rider who sells cartridges into the various
European markets but is not WEEE
registered and eventually they end up
in a warehouse and become someone
else’s problem.
It’s big money. Across Europe the cost
of WEEE for registered WEEE producers
is around €400 - €500 ($353 - $565) per
tonne. Unregistered WEEE disposal is
closer to €800 ($904) per tonne, and if the
WEEE is contaminated, say with decaBDE
the cost can be as high as €1000 ($1230)
per tonne.
Online marketplaces make it easier for
free riders to operate. A recent report (page
19) by the European WEEE Registers
Network (EWRN) who maintain official
registers of WEEE compliant companies,
strongly condemned online marketplaces
like Amazon, eBay and Wish etc. for the
high level of WEEE non-compliance
because companies that sell electronic
equipment in Europe must be registered
or appoint an authorised representative in
each country their products are sold in to
ensures they meet their legal obligations.
The online marketplaces claim that
WEEE compliance is too difficult for
small companies who make up the
majority of their customers. Is it time to
lobby for better marketplace regulation?
And back in Spain the clean-up could
take months and cost €5 million ($5.65
million) plus and if any of the consignment
is yours, expect a knock on the door at
some point and an invitation to pay again
towards the correct disposal, or possibly
prosecution if your paperwork is not in
order.
And for something a little different check
out our podcasts on our website now.
▲ Stefanie Unland Editor
& Publisher, The Recycler
Almost not news is the IDC report that
pages volumes have declined in recent
months, yet there has been a resurgence
in the sales of refurbished printers. One
dealer suggests this sector is up 60% in
recent months.
At the behest of domestic producers
India plans to introduce anti-dumping
Every country knows how much WEEE
is officially put on the market and they
know how much is collected each year.
tariffs on toner from China, Malaysia
and Taiwan. For many of the small
cartridge refillers that operate in the
Indian domestic market, the tariff will be
a big expense and prices will rise. A real
challenge for a price driven market.
Oh yeah, Africa, it is a growing market
and part two of our Africa feature begins
on page 4. Well worth the read over your
morning cup of coffee.
It is the end of an era as Sensient exits the
ink market. while they have all moved on
to new adventures, Jesus Diaz, Frank de
Jonge, Angel Bardaji and the Kings Lynn
team were always an open book to talk
with to get the insights into the ink market
and really useful for me. As I say the end
of an era…. ■
Issue 333
August 2020
3

FEATURE
Eyes On Africa Part Two
– Amazon Alternatives
and Online Opportunities
Last issue, The Recycler looked at the growth of the consumer market
in Africa, and what part the boom in digital infrastructure had to play
in it. Now, we delve deeper, to examine the rise of e-commerce across
the continent, and investigate both the potential and the pitfalls of a
sector trying to make its mark on a new frontier.
▲ Owen Collins,
Freelance Writer
Previously, The Recycler reported that
consumer expenditure in Africa is set to
hit $2.5 trillion (€2.2 trillion) by 2030.
This comes alongside an increase in
internet rollout across the continent, with
around two-thirds of Africa’s population
now online, and 75% of them using the
internet daily.
One of the natural consequences of these
expansions is a rise of online shopping, and
demand for it. This is broadly the case in
FEATURED
A R TIC L E
The e-commerce sector
in Africa is intriguing;
Africa as much as elsewhere: According
to Statista, the continent’s e-commerce
industry is set to reach $29 billion (€25.5
billion) by 2022. In Nigeria, transactions
have totalled approximately $12 billion
(€10.5 billion), says Mondaq, which
predicts expenditure will reach $75 billion
(€66.1 billion) within five years.
The e-commerce sector in Africa is
intriguing; whereas China and the Western
hemisphere have long been hooked on the
convenience provided by Alibaba and the
all-powerful Amazon, Africa has proven
a harder nut to crack, with neither of this
‘big two’ boasting a particular presence.
Instead, a growing number of localised
players have taken up the gauntlet, but
with varying success; perhaps a surprise,
given the ripe conditions for progress. So
why hasn’t Amazon made a dent, who are
the young pretenders, and what’s holding
them back from conquering a market that
is more plugged in than ever before?
No Amazon flows in Africa
Despite its ubiquity across Europe and
North America, Amazon has minimal
presence across Africa. Although its
retail division remains conspicuous by
its absence, Quartz Africa reports that
the company “has been present on the
continent for fifteen years,” having set
up a Development Centre in Cape Town
in 2004, and launched its Amazon Web
Service, opening its first AWS office in
Johannesburg in 2015.
These moves have, according to Quartz’s
Uwagbale Edward-Ekpu, “given South
Africa and Cape Town an important place
in Amazon’s focus, as more and more
of its profits are generated by the cloud
computing business.” Edward-Ekpu adds
that despite progress, “e-commerce in the
continent is not yet attractive to the biggest
e-commerce company in the world,” with
Amazon focusing its attention on demand
for cloud and data centre services.
4 Issue 333 August 2020

You can contact The Recycler via Twitter at @RecyclerMedia
“It’s an easier model to set up and manage
cloud computing in a location and have
businesses sign up for a service, as opposed
to setting up and managing complex
distribution networks and complex sales
models that are required in Africa,”
opined cloud technology consultant
Obadiah Jeshuren Naidoo, touching
on the hurdles that have hitherto stymied
African e-commerce.
Meanwhile Alibaba, perhaps Amazon’s
main e-commerce competitor globally, is
currently engaged in what World Politics
Review called “a new scramble for Africa,”
which is also manifesting itself more
tangentially that simply setting up an
online shop.
“Alibaba’s expansion strategy is one of
‘inclusive development’,” the company’s
Brian Wong told CNBC Africa. “The
company seeks to work with local partners
who share our values and understand local
markets. By partnering with local platforms
in Africa and elsewhere, we believe we
can better enable SMEs and create a more
inclusive globalised trading network.”
Wong added that some of the company’s
services, like Alibaba Cloud, were still
available in Africa, but that overall “our
focus is on enabling local partners to
develop their own inclusive ecosystems.”
In the meantime, residents can still order
through Amazon’s overseas operations
internationally: At the tail-end of 2015,
the launch of the Amazon Global
programme allowed shoppers in 76
previously unsupported countries access
to “the majority of items in Amazon’s
product catalogue,” according to
Techpoint Africa.
By partnering with local platforms in Africa
and elsewhere, we believe we can better enable SMEs
and create a more inclusive globalised trading network.
Unused and unwanted
empty cartridges?
That said, don’t expect a volte-face from
Amazon any time soon: It seems that for the
retail giant, even Africa’s great leaps forward
in e-commerce over the last decade haven’t
created enough fertile ground.
“Until there is substantial demand from
consumers, and substantial infrastructure
to fulfil that demand,” says Arthur
Goldstuck, Managing Director of
consultancy firm World Wide Worx,
“e-commerce will remain an afterthought
for the likes of Amazon.”
Filling the void
Fortunately for the continent’s consumers,
however, Amazon’s reticence hasn’t been
the death knell for online shopping in the
region. As Nicolas Goldstein wrote for
Africa.com last year, “even if the African
countries are not the first in the global
ranking, the online buying itch is spreading
steadily on the continent.”
In 2019, the World Economic Forum
(WEF) estimated that there were around
264 e-commerce start-ups in operation
across Africa, with several gaining real
traction, and international attention.
Probably the most prominent is Ikeja,
Nigeria-based Jumia, a company which has
been nicknamed ‘the Amazon of Africa’
and which Quartz reports is “the largest
e-commerce player on the continent.”
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Issue 333
August 2020
5

FEATURE
FEATURED
A R TIC L E
“It’s our vision to become the biggest
retailer in Africa,” Jumia Uganda’s Country
Manager Anamaiy Bajpai told African
Enterprise in 2014, and although the road
hasn’t always been smooth, it has also
brought considerable success, particularly
in terms of outside investment.
In April, Jumia was listed on the prestigious
New York Stock Exchange, and according
to the Financial Times became “the first
Africa-focused start-up worth more than
$1 billion (€881.3 million).” It has also
received investment from Goldman Sachs
and AXA, and at its peak had operations
running in more than 23 African nations.
At the time of writing, Jumia was the ninth
most-visited website in Nigeria, comfortably
surpassing rivals such as Amazon (twelfth),
and Alibaba’s AliExpress, (thirty-sixth.)
Nigeria is also home to Konga – described
as Jumia’s “closest rival” by the Mobile
Ecosystem Forum (MEF) in 2016. Founded
in 2012, the company also offers its own
“eBay-style spin-off”, Konga Marketplace,
and spent its early years jostling with Jumia
for supremacy.
“Anyone who visited Nigeria from 2012
to 2016 likely saw evidence of one of the
continent’s early e-commerce showdowns,”
wrote Techcrunch’s Jake Bright earlier
this year. “Travelling in Lagos traffic, large
billboards for each startup faced off across
the skyline, as their delivery motorcycles
buzzed between stopped cars.”
Konga’s success proved tricky to sustain,
however, and in 2018 it was acquired by
Nigerian hardware firm Zonix Enterprises,
for a rumoured $10 million (€8.81 million)
– a significant collapse from its $300
million (€264.4 million) valuation in 2014-
15, and a staggering 93% negative return for
investors, according to Techpoint.
In South Africa, meanwhile, there is
another emerging cohort of e-commerce
companies, including Bidorbuy, which
formed in 1999 and offers an auction
function as well as a straight sale function,
and Takealot, established in 2002. Further
north, Kenya is also home to a pair of
burgeoning enterprises: Kilimall, which
has expanded following its 2014 launch to
include operations in Nigeria and Uganda;
and the intriguing Copia Global. Founded
in 2012, Copia’s unique focus is not on
Africa’s growing middle class, but on “lowincome
consumers who are underserved
partly by virtue of living mainly outside
urban areas” (Quartz.)
“Other e-commerce players are focused on
the top of the pyramid with the middle class
and elite,” said CEO Tim Steel. “We built
our business on a mobile platform to bring
retail services to low to middle income
African consumers – consumers who are
remote, unbanked, unconnected, and who
may not have a valid ID or address.”
This approach echoes Jumia’s, which
has also focused on harder-to-reach,
rural customers; also like Jumia,
Copia has attracted investor interest
– raising $26 million (€22.9 million)
from backers so far.
Anyone who visited Nigeria from 2012
to 2016 likely saw evidence of one of the
continent’s early e-commerce showdowns
The companies differ in various ways
– the average value of orders on Jumia
in 2019 was $66 (€58), compared to
$10 (€8.75) on Copia. But both have
developed a “hybrid online-offline
model” allowing customers to make
orders in-store, rather than online, with a
network of partners and agents who then
purchase and process on the customer’s
behalf; these stores also act as delivery
and collection points. It is perhaps an
unusual approach, but given the wealth of
challenges African e-commerce still faces,
surely a sensible one.
6 Issue 333 August 2020

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Issue 333
August 2020
7

FEATURE
Many rivers to cross
Multiple barriers to more widespread
e-commerce adoption remain, including:
The cost of broadband; logistical
difficulties; competition from street
markets; and inadequate literacy rates.
These barriers are having a palpable effect
– while Konga has faded following the
aforementioned acquisition, its former
rival, Jumia, is also showing signs of
struggle. Towards the end of 2019, it
withdrew from Cameroon, Tanzania, and
Rwanda, and now has operations in only
eleven countries – less than half of its peak.
“It’s a continuity of recent changes,”
observed a stoic Sacha Poignonnec,
Jumia’s co-founder and co-CEO, in
the Financial Times. “Sometimes we
make decisions to change the scope
of countries or categories.”
“It is in the normal life of a company to
adjust the focus, but the strategy remains
very much the same.”
Affordability presents one of the highest
hurdles for e-commerce, even in a
consumer market that is showing the
growth detailed last issue. Quartz’s Yomi
Kazeem notes that “shoppers in Africa’s
developing markets typically have less
disposable income for online purchases,”
citing data from Hootsuite showing that in
South Africa (the continent’s biggest online
spenders) the average spend is “nearly $400
(€350) lower than the global average.”
A massive part of the problem is trust.
“There are lots of security concerns
about buying things on the internet and
keeping data via the internet,” the Uptime
Institute’s Lilia Severina told African
Enterprise. As a result of these concerns,
many shoppers refuse to pay for items until
they have been delivered – and in some
cases, opened, plugged in and tested. Some
sources even report consumers ordering
goods they have no intention of paying for
– just to see if they’ll actually be delivered.
For many, this distrust is the legacy of
historic phishing scams, but for others it is
due to failings of the traders themselves.
“I don’t think the businesses place enough
emphasis on trust and ensuring customers
get value,” Odunayo Eweniyi, co-founder
Multiple barriers to more widespread e-commerce
adoption remain, including: The cost of broadband;
logistical difficulties; competition from street
markets; and inadequate literacy rates.
FEATURED
A R TIC L E
of Nigerian savings app Piggybank told
Quartz. “I order things from abroad
constantly and they almost always arrive
before the estimated delivery date but in
Nigeria, they treat estimated delivery dates
like a suggestion.”
It is not entirely the fault of businesses
though; many shoppers simply don’t
have sufficient faith in Africa’s logistics
infrastructure to make e-commerce
a viable reality.
Kazeem writes that spending levels
currently reflect “question marks lingering
around logistics and last mile delivery
problems”, particularly highlighting
Jumia’s struggles to overcome “several
fragmented markets that remain largely
underdeveloped with respect to digital
payments, delivery, and logistical
infrastructure.”
“Logistics is obviously a big challenge
for whoever knows Africa,” conceded
Poignonnec in a 2019 McKinsey interview.
“In Africa, there’s no address system in
most of the cities. For example, if you say in
a city in Africa, ‘I live in the third street by
the church with the blue door’, that’s the
address.”
The lack of addresses becomes more of
an issue the further out of Africa’s main
cities you go, which lends credence to the
work of companies like Copia Global in
overcoming this problem however possible.
Meanwhile, various e-commerce businesses
have been working on solutions to another
challenge – payments; in 2019, according
to Nicolas Goldstein, 90% of online
purchases were paid in cash.
“A significant share of the African
population remains unbanked, as affirmed
by the International Monetary Fund’s
estimate that only 20% of the population
have a bank account” wrote The Asian
Banker’s Faith Masekesa. “In developed
countries, a large proportion of payments
for online purchases are done using bank
cards but this payment channel is not
optimal for Africa.”
Kazeem corroborates this, explaining that
many early attempts to process payments
online resulted in error messages and
glitches – a frustration that “occurred
frequently in the early days of Nigerian
e-commerce” and “helped fuel scepticism
in a society already distrustful of internetbased
business.”
8 Issue 333 August 2020

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GOGREEN!
REACH
READY
20
05/20
Issue 333
August 2020
9

FEATURE
FEATURED
A R TIC L E
On a company-by-company basis,
there are also reasons to be cheerful,
so long as these businesses are willing to adapt.
Turning the tide
Although the challenges are numerous,
the outlook isn’t totally gloomy, with
forecasts still broadly positive. This is
owing to a combination of measures
being implemented from above, and
individual companies showing impressive
resourcefulness and adaptability.
The payments issue is just one that has
proved that ‘necessity is the mother
of invention’, with several businesses
building their own payment platforms. In
2016, Jumia launched its own, JumiaPay,
following a similar initiative from Konga.
“KongaPay was born out of necessity,” the
firm’s former CEO Shola Adekoya said.
“We had to make payments as seamless as
possible.”
Last year, the Financial Times called
fintech “the hottest tech sector in Africa,”
but warned that although “Jumia believes
its payments service will be key to
unlocking e-commerce […] investors have
so far been unconvinced.” Yet whilst Jumia
may struggle to keep its plates spinning,
other fintech companies are filling the gap,
such as PayPal-owned Xoom, which was
serving thirty-three African nations as of
August 2019.
Efforts are also ongoing to improve the
continent’s infrastructure drawbacks,
once again leveraging new technologies.
Nigeria’s postal service has begun using
GPS app What3Words, which gives a
unique three-word reference for every
3m-x-3m square of the planet; this
circumvents the perennial problem of the
lack of formal addresses in many areas.
From the top down, efforts are also being
made to make e-commerce more attractive
for Africa’s huge population. The Asian
Banker reports that the E-Commerce
Forum South Africa (EFSA) has launched
the continent’s first E-Commerce
Trustmark, “a badge provided to
e-commerce platforms that are compliant
with EFSA’s South African Code of
Conduct checklist,” providing reassurance
to customers worried about privacy and
cybersecurity.
Elsewhere, Rwanda’s government is
working with the International Trade
Centre to help SMEs “successfully develop
their presence in local and international
e-commerce channels,” according to the
WEF. Nigeria, meanwhile, declared at a
WTO Trade Policy Review in 2017, that it
was “developing a national framework and
strategy to ensure that we derive maximum
benefits from cross border e-commerce,
while addressing the infrastructure and
regulatory related challenges.”
On a company-by-company basis, there are
also reasons to be cheerful, so long as these
businesses are willing to adapt.
10 Issue 333 August 2020

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“Start small, invest, and from there you
grow,” says Sacha Poignonnec, “and you
go from online to offline instead of doing
the same thing as in Europe or the US,
where the merchants go offline to online.”
It’s an interesting angle, but a truthful
one – brands like Copia Global have
already proved the wisdom of e-commerce
businesses going towards customers,
rather than waiting for customers to
come to them. Copia built up a network
of bricks-and-mortar agents to reach the
harder-to-access corners of the market,
and was rewarded with investment and
success.
“We established relationships with agents
in these areas, because those agents are
trusted members of the community,” said
Tim Steel, “and through them we build
a direct relationship with the consumer.”
So far, Quartz reports, Copia has fulfilled
over three million orders to nearly half
a million customers, and is “eyeing
expansion” across East Africa – and
potentially beyond.
Copia are a good example of a
phenomenon identified by The Asian
Banker’s Masekesa, who detailed the
hurdles e-commerce faced, and observed
that “the same factors are encouraging the
development of innovative solutions for
online shopping in Africa.”
To succeed in Africa’s e-commerce
industry then, it is perhaps more
important to adapt to the barriers than
to seek to remove them entirely – which
would prove a slow process, as many are
long-standing hurdles, predating the
online retail sector itself.
Companies waiting for economic growth
nationally may be waiting a while – but
as The Next Web observes, “economic
development is not the primary
determinant of e-commerce use […] other
factors are more important, such as sites
that cater to the language needs and
cultural preferences of local shoppers.”
Recognising that speaking to customers
in their own language - literally and
figuratively - has helped drive the success
of the market’s strongest players. “The
goal,” said Copia’s Steel, “is to make sure
that we have technology that’s appropriate
to the consumer.”
To really grow in the market, the key
is to adapt your business to fit the
circumstances – not vice versa.
“E-commerce did not come up in Nigeria
because there was an opportunity, it
To really grow in the market, the key
is to adapt your business to fit the
circumstances – not vice versa.
came up because it was hot globally,”
tech veteran Emeka Okoye told Quartz.
“Fundamentally, that was wrong because
e-commerce ventures did not build their
businesses in Nigeria based on social
behaviour.”
The hurdles companies have faced “didn’t
just pop up,” Okoye added. “They have
always been there.”
Whilst that is inarguable, it remains
true that if done right, online retail still
presents a rich seam of opportunity in a
continent seeing real consumer growth.
“The potential for a remarkable and
long-lasting e-commerce growth is
within Africa’s grasps,” says Nicolas
Goldstein. “It is the responsibility of
everyone involved in this market to do
everything in their power, so that African
countries can truly enjoy and benefit
from e-commerce.” ■
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Issue 333
August 2020
11

IN THIS ISSUE
On the cover
Eyes On Africa Part Two – Amazon Alternatives
and Online Opportunities
Spanish Civil Guard finds
5,000 tons of clandestine
waste toner cartridges
14
Industry Leaders Q&A
with Laura Heywood
4
34
Editorial
3 On the trail of 5,000 tonnes
of waste toner
Feature
4 Eyes On Africa Part Two –
Amazon Alternatives and Online
Opportunities
World Focus
14 Spanish Civil Guard finds
5,000 tons of clandestine
waste toner cartridges
15 IDC forecasts sharp decline
in page volumes
16 Green Deal should guide the
recovery towards green growth
17 India to impose anti-dumping
toner tariffs
18 HP responds to class action and
reports more counterfeiting action
19 Amazon, Ebay criticised
for WEEE non-compliance
20 Canon gets back to work with
more Amazon removal requests
21 Print: Consumer spend up,
business sales to come back
City News
22 France: Ecoburotic and
Recto Verso merge
23 Expert Laser Services merges
with ABS
24 Sensient sells digital inks business
to Sun Chemical • Connections
for Business buys an IT-MSP
• UK: Everything Office
Limited ceases trading
Around the Industry
26 Messe Frankfurt is looking
optimistically to the future
27 More firmware dark arts from HP
28 HYB adds distributor in Malaysia
• Armor obtains the GOLD
EcoVadis label • Chris Rouse
joins Biuromax
29 PRPS reorganises operations
and announces alliance with
Cartridge World France
30 ECS appoints Director
of International Business
• Daniel Gould launches
Cartridge Recycling UK Limited
31 KMP marks recycling milestone
• G&G announces new distributor
in Russia
32 RIS expands InkCenters into
Belgium and Luxembourg
• FTG promotes Corey Rivard
33 We have started blogging around
Feature
34 Industry Leaders Q&A
with Laura Heywood
Products & Technology
38 ECS introduces ‘engineer’s safety’
range • Apex announces latest
‘first-to-market’ chips • HYB
announces latest new products
39 IR Italiana Riprografia highlights
new launches
40 Pantum enables easy printing
for Home Working and
Schooling • Hubei Dinglong
showcases latest products
41 Katun announces new products
• Ecoservice launches
remanufactured inkjet cartridges
42 Ninestar launches new
patented solutions
43 MPS Monitor announces Analytics
• Raven announces new products
12 Issue 333 August 2020

Issue 333
August 2020
13

WORLD FOCUS
EUROPE WEEE, Spain, Cartridges, Toner Powder, Crime
Spanish Civil Guard finds 5,000 tons
of clandestine waste toner cartridges
Three people are being investigated for this crime against the environment, for seizure of property
and for belonging to a criminal organisation.
Operation “Murton” was launched by
the Civil Guard in the Murcia region in
South East Spain. Following a raid 5,000
tons of used printer toner cartridges
in a clandestine warehouse in Baños y
Mendigo (Murcia). The Civil Guard is
now investigating three people involved
in the management of this waste from
different points of the national geography
such as Madrid, Barcelona, Toledo,
Castellón, Cádiz and Cantabria, among
others, as well as imported from Italy.
According to the Civil Guard “These
hazardous wastes were stacked without
any type of control in a seized industrial
warehouse that lacks extinguishing and
surveillance means.”
The toner cartridges were stacked
without any type of control or the
corresponding labelling in an industrial
warehouse in Baños y Mendigo (Murcia),
which was also seized. The property
also had no means of extinction or
surveillance.
The Civil Guard commented:
“Considered as hazardous waste from
electrical and electronic equipment
(WEEE), the toner cartridges were
stacked in cardboard boxes, in large bags
and scattered on the floor, even spilling
large amounts of ink on the floor.
There are different types of toner,
mostly made of iron and carbon, and
other elements such as chromium,
copper, inorganic cyanides, acrylics,
developer and thermoplastic particles.
Small particles are dangerous because
they can be easily breathed into the lungs
and even into the bloodstream.
The cartridges contain different metals,
plastic and the toner itself, which can
spread through the air ten times
faster than ordinary dust and cause
allergies in people, contaminating
the soil and water.
The 'Murton' operation has resulted
in the investigation of three people
in Murcia, who have been instructed
to proceed as alleged perpetrators of
crimes against natural resources and the
environment, usurpation of property and
membership of a criminal organization.”
Producer Responsibility kicks in
The waste producer is always
responsible for their waste. Even if you
have paid someone to dispose of your
waste correctly, you are responsible for
its safe and correct disposal. If any of the
waste can be traced back to a company,
that company would be liable for costs
of the safe disposal on the waste. ■
14 Issue 333 August 2020

visit www.therecycler.com for all the breaking news
GLOBAL IDC, Page Volume, Market Research
IDC forecasts sharp decline
in page volumes
IDC forecasts a sharp decline in page volumes printed on office and home
devices in 2020 as COVID-19 affects the document printing market.
Worldwide page volumes printed from
office and home devices will see a sharp
decline in 2020 as COVID-19 changes
where and how work is done. New research
from International Data Corporation (IDC)
forecasts page volume will fall 13.7% in
2020, from 3.2 trillion pages in 2019 to 2.8
trillion pages in 2020 (baseline scenario).
While the market is expected to bounce back
slightly in the years ahead, page volumes
are now forecast to see a compound annual
growth rate (CAGR) of -4.8% over the 2019-
2024 forecast period, which is notably lower
than the 2015-2019 CAGR of -1.2%.
Worldwide Historical and Forecast Page Volume
Growth Rates, 2015-2024
2015-2019
CAGR
2019-2020 Year-
Over-Year Growth
2019-2024
CAGR
-1.2% -13.7% -4.8%
Source: IDC Page Volume Program, Baseline Scenario Forecast,
June 2020
In the near term, IDC says, page volumes
are expected to experience a sharp decline
in every region this year due to the impact
of COVID-19. The contraction will range
from -7% to -17% with North America and
Asia/Pacific (excluding China and Japan)
expected to decline most dramatically,
while China will have the most conservative
reduction in print volume.
"The dramatic and sudden transition
to work from home in many of the world's
largest economies had a direct impact on
office device print volumes," said Ilona
Stankeova, Senior Research Director,
Imaging Devices & Document Solutions,
IDC Europe. "More than 6 million pages
were printed every minute globally in 2019.
This amount covers the area of 54 football
pitches. COVID-19 is expected to remove
print volume that would fill the area of 7
football fields every minute in 2020."
In addition to a baseline forecast, IDC
provides forecasts based on optimistic and
pessimistic scenarios. In the optimistic
scenario, the five-year CAGR for worldwide
page volume will be -3.2%. In the pessimistic
scenario, the worldwide page volume CAGR
will be -6.6%.
"The decline of office print volume will
have a big impact on total spending in the
office print market. Hardcopy peripherals
vendors will be required to make bold
changes to their strategies based on future
workstyles in the next normal following the
pandemic," said Eiji Ishida, Group Manager,
Imaging, Printing and Document Solutions,
IDC Japan.
IDC's Page Volume Programme quantifies
worldwide page volumes and install base
(units) for home and office devices and
includes segmentation by product (laser/
inkjet), product detail (colour/ mono)
product category (multifunction peripheral
(MFP), single function printer, single
function digital copier (SF DC)), device
format (A2/A3, A4), speed, supplies type
(OEM/non-OEM).
The core programme reports on
seven geographic regions and is further
customisable with country &/or custom
region definitions. Company and brand
share details are available for an additional
fee. The core programme includes a
supplemental powerpoint which annotates
key trends and provides qualitative market
insights to help accelerate customer use
of the dataset. ■
Issue 333
August 2020 15

WORLD FOCUS
EUROPE EU, ETIRA, Green Deal, COVID-19
Green Deal should guide the recovery
towards green growth
In a video conference meeting, EU Ministers agreed that the European Green Deal should guide
the recovery towards green growth and a more resilient EU.
23 June 2020, EU environment
and climate ministers discussed the
contribution of environmental and
climate policies to the recovery from the
COVID-19 pandemic and agreed that the
European Green Deal should guide the
recovery towards green growth and a more
resilient EU.
The discussions centred around how
can measures from the European Green
Deal most effectively contribute to the
recovery from the COVID-19 crisis and
help to build resilience and create a more
sustainable and future-proof Europe.
Also on the agenda was how can the
implementation of the recovery plan
ensure a stable and forward-looking
investment environment that generates
green growth and jobs, and keeping the
EU on track towards achieving a climateneutral
Europe by 2050?
Tomislav Ćorić, Minister of
Environment and Energy of Croatia
who chaired the meeting said ”We want
to build a modern, clean and healthy
economy, which will help to secure the
livelihoods of the next generations. The
recovery plan can help kick-start Europe's
economy after the Covid-19 crisis, and
it can at the same time boost Europe's
sustainability and climate action. This is
why today's discussion was so important.
Public investments in the recovery after
the COVID-19 crisis should respect the
green oath to "do no harm" and we should
strive to make financial support consistent
with the EU’s climate and environmental
objectives.”
Among the Ministers discussions was
the circular economy, with a focus on
recycling, a sustainable product policy and
more action on plastics as well as a link
with the upcoming strategy for chemicals.
Many ministers underlined that the
circular economy can boost in particular
local job creation and increase resilience
by making Europe less dependent on
imports. The importance of creating a
well-functioning market for secondary
raw materials was also mentioned.
The farm to fork strategy and organic
farming.
The Green Deal maps out Europe’s
strategy to becoming the first climateneutral
continent, by proposing several
measures to reduce the continent’s
greenhouse gas emissions and increasing
biodiversity.
The Green Deal is an ambitious
programme including a European
‘Climate Law’ enshrining the 2050
climate neutrality objective in legislation
by March 2020. Later next year there will
be a comprehensive plan to increase the
EU’s climate target for 2030 to at least
50% and towards 55%.
For the office imaging sector, the Green
Deal will see the introduction of an EU
industrial strategy to develop markets
for climate-neutral and circular products
and the adoption of a new circular
economy action plan. The plan will
include a sustainable products initiative
and legislative reforms tackling waste,
especially those that are considered
resource-intensive (such as textiles,
construction, and plastics).
Speaking to The Recycler earlier this
year, Javier Martinez, President of
ETIRA, the European Toner and Inkjet
Remanufacturing Association said, “The
Green Deal is an excellent opportunity
for the reuse community to secure a larger
market share as the sector contributes
to delivering the green agenda. As an
industry, we also envisage a level of
funds and support to develop further
circular strategies and defend and increase
existing ones. It is also crucial that market
surveillance authorities have sufficient
powers to identify, sanction and stop
at the EU border level, non-compliant
products that may distort the market.
The Circular Economy is about a robust
environmental economy and social
commitment, that will see manufacturing
and reuse activities and jobs relocated back
to Europe.” ■
16 Issue 333 August 2020

You can contact visit www.therecycler.com The Recycler via Twitter for at all @RecyclerMedia
the breaking news
IMEA India, anti-dumping, Indian Toners and Developers, Pure Toners and Developers
India to impose anti-dumping toner tariffs
Initial findings confirm that toner made or exported from China, Malaysia and Taiwan into India is causing
injury to the domestic industry and recommends the imposition of the anti-dumping duties.
In the preliminary findings published
on 18 June 2020, the Directorate of
Trade Remedies, part of the Ministry
of Commerce and Industry found that
the product under consideration is being
dumped into India from subject countries.
The margins of dumping from each of
the subject countries are more than the de
minims limits prescribed under the rules.
The anti-dumping investigation into
the exporting of black toner powder from
China, Malaysia and Taiwan was launched
by India’s Directorate General of Trade
Remedies in February 2020, following
a joint complaint from India’s two main
toner manufacturers, Indian Toners and
Developers Ltd and Pure Toners and
Developers Pvt. Ltd who requested the
imposition of anti-dumping duty on the
imports.
The companies at the centre of the
investigation are:
i. Hubei Far East, China PR
ii. Wuhan Point Role, China PR
iii. Handan Hangguang, China PR
iv. wuxi jiatieng, China PR
v. Dinglong, China PR
vi. Nanjing Teshine, China PR
vii. Comet, China PR
viii. Wuhan Techwin Toner and
Developer Limited, China PR
ix. Jadi, Malaysia
x. TTI, Chinese Taipei
The investigation found that over the
period investigated toner imported from
China and Taiwan undercut the domestic
market between 0% and 20%. Whereas
toner imported from Malaysia undercut the
domestic market between 40% and 60%.
The Authority recommends imposition
of provisional anti-dumping duty equal to
the lesser of margin of dumping and the
margin of injury, so as to remove the injury
to the Domestic Industry.
The provisional rates for Black Toner in
Powder Form are:
• China, $834 / €743 per metric tonne
• Malaysia, $1,686 / €1,503 per metric
tonne
• Taiwan, $196 / €175 per metric tonne
The anti-dumping duty is subject to
confirmation by the Ministry of Finance. ■
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of Unused OEM Toner for
over 10 years
Purchasing
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Issue 333
August 2020 17

WORLD FOCUS
GLOBAL HP, Counterfeits, IP, Class Action
HP responds to class action and reports
more counterfeiting action
The initial Complaint was filed by Christina Rose on 10 April. The OEM also reported that Between
October 2019 and March 2020, it has reportedly seized nearly 200,000 in Kenya, Nigeria and Tanzania.
The initial class action complaint was
filed by Christina Rose in the United
States District Court Northern District
of California on 10 April, and alleges
that HP fails to disclose that the printers
use substantial amounts of coloured
ink when printing images and text in
black and white (a process known as
“underprinting”).
HP Inc. has answered the Complaint
filed by Christina Rose with a ‘Motion
to Dismiss’ the case, alleging that in
the original complaint, the Plaintiff
has “…failed to plead a duty to disclose,
a material omission, or an intent to
defraud”, “…failed to plead a claim for
any predicate violation of law”, “…failed
to plead that she was in privity with
Defendant or that the product was unfit
for its ordinary use” and “…has not alleged
any actionable misrepresentations or
omissions”.
HP says in its motion, that it did not
have a duty to disclose to the Plaintiff the
details of the technical process and that “…
it complied with that duty by providing
detailed information about underprinting
on its website and in its online user
manuals, which have been available and
accessible to any consumer well before
Plaintiff purchased her printer.”
Therefore, HP concludes in its motion,
that “Plaintiff cannot seek injunctive
relief because she has always had access to
information regarding the underprinting
process for HP’s printers and thus cannot
plausibly allege she will be injured in the
future.”
HP said that the Plaintiff ’s complaint
should be dismissed with prejudice.
Tech Trends KE reported that in raids
held since October 2019 and March 2020,
HP’s Anti-Counterfeiting and Fraud
(ACF) Programme has managed to help
seize close to 200,000 counterfeit printer
cartridges and components in Kenya,
Nigeria and Tanzania.
Tech Trends KE said that local authorities
managed to disrupt “wholesalers and
retailers of fake products through a series
of raids carried out in retail outlets,
warehouses and manufacturing facilities
across the region.”
5,400 counterfeit toner cartridges
from twelve retailers have been seized
in February 2020 alone. Between October
2019 and March 2020, 185,000 fake
items were seized in raids in Dar es
Salaam, Tanzania and in Nigeria HP
seized 7,100 illegal items “in a series
of outlet shop raids.”
Tech Trends KE reported that one of the
searches in Dar es Salaam “was initiated
following a Customer Delivery Inspection
(CDI)”, a service that HP offers to its
large and medium customers, “whereby
if a customer suspects that counterfeit
products have been included in a shipment
of supplies, HP will check the products on
site and act accordingly.”
There have been over 12 million
counterfeits and components seized
throughout the EMEA during the past
years by local authorities backed by HP
Inc and the OEM itself has conducted
more than 4,500 “audits and inspections
of partners stocks or suspicious deliveries”.
HP Inc’s ACF programme is responsible
for educating its customers and partners
on what to look out for in counterfeit
products and works closely with local and
worldwide law enforcements to find and
destroy illegal operations that produce
fake HP Inc printing consumables. ■
18 Issue 333 August 2020

Search for The Recycler on visit Facebook www.therecycler.com for more news for and all industry the breaking coverage news
EUROPE Recolight, EWRN, WEEE, Online Marketplace
Amazon, Ebay criticised
for WEEE non-compliance
The European WEEE Registers Network (EWRN) released a report that
strongly condemns online marketplaces, like Amazon, Ebay and Wish etc,
for the high level of WEEE non-compliance.
The EWRN is an independent network of
governmental organisations, such as the EA
in England, that maintain official registers
of WEEE compliant companies in countries
across Europe. The strongly worded report
states: “Online platforms are fully aware
that most of their customers abroad are noncompliant.”
The report also condemns online
marketplaces for claiming that WEEE
compliance is too complicated for the small
companies, noting that “around about 70-
80% of the [WEEE] registered producers….
are SMEs and established in the EU”.
Welcoming the report, Recolight CEO
Nigel Harvey said: “It is really encouraging
to see the EWRN take such a strong stand
against WEEE freeriding through online
marketplaces. There is now, more than ever,
an urgent need for Defra to tackle the noncompliance
of product sold through online
marketplaces.”
Recolight finds that the situation has been
further exacerbated by the Covid-19 crisis.
There has been a significant shift from
in-store sales to online sales. This means
the proportion of WEEE non-compliant
product sold in the UK will have increased
still further.
That puts greater pressure on the entire
WEEE system, the WEEE that needs
to be recycled is financed by compliant
companies representing a shrinking market
share, who therefore pay higher costs.
Harvey added: “Defra published an
ideal solution to the problem in their
waste packaging consultation last year.
Online marketplaces were to be regarded
as the producer of all product for which
they facilitate the import into the UK.
Implementing that simple measure would,
at a stroke, resolve most of the problems. It
cannot happen soon enough.”
Recolight is the leading UK WEEE
compliance scheme for the lighting industry,
but is this an issue the aftermarket printing
consumables industry should be seriously
taking into consideration too?
Editor’s Opinion: Its troubling findings
cannot help but still raise questions about
online cartridge sales, and how many
resellers of cartridges are compliant with the
WEEE legislation, nearly two years after the
WEEE directive was introduced.
With the WEEE directive requiring
printer cartridges to meet its stringent
obligations, producers and online sellers
of cartridges may need to closely examine
the directive in order to avoid the “strong
consequences” of non-compliance. ■
Issue 333
August 2020 19

WORLD FOCUS
GLOBAL Amazon Removals, Canon, IP, Counterfeits
Canon gets back to work with
more Amazon removal requests
As offices reopen and work from home becomes travel to work, Canon starts back to work
with more Amazon takedown requests and a win in the District Court Düsseldorf.
Canon Inc. announced the filing
of Report Infringement Forms with
Amazon ES (Spain) based on the alleged
use of claims 1 and 2 of the Spanish
portion of Canon's European Patent
EP 1 977 289 ("EP '289") regarding the
cartridge models CE410X, CE411A,
CE412A, CE413A, CF380X, CF381A,
CF382A and CF383A offered by Maria
Carmen García Fornet under the ASINs
(Amazon Standard Identification
Numbers) B07T1PGVHZ and
B07SZLZMB1.
Canon also announced the filing
of Report Infringement Forms with
Amazon.de based on the alleged use of
claims 1 and 2 of the German portion
of Canon's European Patent EP 1 977
289 ("EP '289") regarding the cartridge
models CC530A, CC531A, CC532A,
CC533A, CE320A, CE321A, CE322A
and CE323A offered by HST Handels
GmbH under the ASINs (Amazon
Standard Identification Numbers)
B005W6TLTI and B00BHZPYSK.
Amazon also took down the respective
products. These products are compatible
with the OEM HP cartridge models
CC530A, CC531A, CC532A, CC533A,
CE320A, CE321A, CE322A, CE323A
and provide inter alia a non-OEM
housing and a non-OEM force receiving
device according to claim 1 of EP '289.
Furthermore, they comprise an elastic
portion according to claim 2 of EP '289.
Also active in Turkey again, the
company announced the filing of
a Report Infringement Form with
Amazon.com.tr based on the alleged use
of claims 1 and 25 of the Turkish portion
of Canon's European Patent EP 2 087 407
regarding the cartridge model CF226X
offered by MS BİLGİSAYAR LİMİTED
ŞİRKETİ under the ASIN (Amazon
Standard Identification Number)
B01NB0ZEKP.
Also announced was the filing of an
infringement report with Amazon.com
seeking the removal of Amazon.com
listings for certain toner cartridges sold by
JSL GO for use in HP laser beam printers.
In the UK, Canon filed Infringement
Report Forms based on the alleged use
of claims 1 and 2 of the UK portion of
Canon's European Patent EP 1 977 289
("EP '289") regarding the cartridge models
CF210A, CF211A, CF212A, CF213A,
CB540A, CB541A, CB542A and
CB543A offered by Yulinshihengshanqu
xingpingriyongbaihuodian
Canon also requested the removal of
toner cartridges offered by Northern
Supplierr from Amazon Australia,
by Qwen and LEDES from Amazon.
com and Yulinshi hengshanquxingpin
griyongbaihuodian from Amazon.co.uk.
Furthermore, Amazon received further
removal requests by Canon for cartridges
offered by NewYorkToner, ARDİYE
BİLGİ TEKNO LOJİL ERİ ELEK
TİC LTD ŞTİ and Best Ink & Toner –
Canada.
Successful also in Duesseldorf, Canon
announced that the District Court
Düsseldorf issued a judgement of
acceptance (docket no. 4a O 35/19) in the
patent infringement proceedings against
the Dutch-based company Doree Supplies
B. V., doing business as "Appletoner," and
its managing director after Defendants
acknowledged all claims asserted by
Canon.
The decision is based on infringement of
the German portion of Canon's European
Patent EP 1 977 289 B1 (in the following:
"EP '289") and concerns the offering
and distribution of certain laser toner
cartridges including a developing unit
moveable relative to the drum unit when
receiving force via a force receiving device
through, inter alia, www.amazon.de.
According to the decision, Doree
Supplies B. V. as well as its managing
director are, inter alia, enjoined from
offering for sale and distributing certain
laser toner cartridges that make use of EP
'289 and, furthermore, paid damages to
Canon Inc.
The cartridges at issue can replace the
OEM cartridge models HP CC530A, HP
CC531A, HP CC532A, HP CC533A,
HP CB540A, HP CB541A, HP CB542A
and HP CB543A which are compatible
with HP laser beam printers. ■
20 Issue 333 August 2020

visit www.therecycler.com for all the breaking news
GLOBAL CONTEXT, Market Data, Consumer Printing, Business
Print: Consumer spend up, business sales to come back
CONTEXT’s latest data suggests that consumer models drive print market, but distributors should prepare
for business renewal.
In May 2020, the consumer print market
dominated (inkjet MFPs continued to shine,
with sales driven by low-cost consumer
models), and business spend continued to
suffer, according to the latest data from
CONTEXT, the IT market intelligence
company. The shift towards consumer
sales has been dramatic and sudden. Now,
with lockdowns easing, distributors should
be prepared for the market to move in the
opposite direction.
According to the latest data, overall
volumes held steady year-on-year, although
results varied by country. There were marked
declines in revenue, mirroring falling
business sales. Revenues fell by 40.1% in
France and by 27.2% in the UK. Revenues
in Spain and Italy fell by 6.9% and 5.7%
respectively. The revenue split in May this
year was 58.9% business to 41.1% consumer,
compared to 73.1% business and 26.9%
consumer in May last year (there are two
more working days last year compared to
this year). CONTEXT explained that in
normal times, revenue figures favour the
business sector because of the fewer, bigger
investments that businesses make. This hit to
the business share will gradually reverse once
business demand is back, and once excess
stock has moved through to final customers.
Sales to consumer channels held steady,
and sales to business channels fell. Unit sales
to corporate resellers dropped by 39.4%
year-on-year, and sales to etailers focused on
serving businesses were down 28%. Sales to
consumer channels were up by 2.2% for retail
chains and 11.2% for consumer etailers, as
lockdown working encouraged consumers
online to refresh home equipment.
CONTEXT added that in this consumerdriven
market, inkjet MFPs did well; the
coronavirus lockdowns challenged other
categories, particularly sales of business
laser devices. The changes are likely to have
generated an excess of inventory in the
channel, and we may see promotions as more
normal activity restarts.
According to CONTEXT, although the
situation varies by country, the trends over
the last couple of months are clear: consumer
inkjet MFPs are performing well, business
spending is down, and the market has shifted
towards consumer printers. As offices begin
to reopen, distributors should be anticipating
a rebound in business sales in the second half
of the year. ■
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Issue 333
August 2020 21

CITY NEWS
OEM share prices
July 2020
Share Prices
Prices correct as of 1 st July 2020
EUROPE Ecoburotic, Ecoburotic UK, Recto Verso,
Bodac.fr, M&A
Company JUNE JULY
Brother Industries (Yen) ¥ 2138 1936
Canon (Yen) ¥ 2353.5 2133
Dainippon Ink & Chemicals (Yen)
Sun Chemicals parent company
¥ 2919 2758
HP Inc. (US$) $ 17.41 17.07
Hubei Dinglong (RMB) ¥ 13.47 16.58
Jadi (MYR) M 0.04 0.055
LG Chem (S Korean Won) W 434k 509k
Matsushita Electric Industrial Co.
(Yen) Panasonic parent company
¥ 1008 974.2
Mitsubishi Chemicals (Yen) ¥ 671.3 639.1
Ninestar Corporation (RMB)
Formerly Apex Microelectronics
¥ 32 35.08
Oki (Yen) ¥ 1135 1073
Seiko Epson (Yen) ¥ 1448 1253
Turbon AG (Euro) € 2.1 2
Xerox (US$) $ 18.46 15.73
UK Waste Prices
price per tonne
Aluminium € 118.85 90.56
Plastic € 256.67 175.84
Paper € 22.42 23.6
Currency
€/US$ 1.13 1.13
€/£ 0.89 0.9
£/US$ 1.27 1.25
£/€ 1.12 1.11
Oil Price
Crude oil - (US$) 'Brent Crude
futures, 1-Pos IPE close' per barrel*
Shipping Prices
Europe
(Hamburg/Antwerp/Felixstowe
/Le Havre)
Mediterranean
(Barcelona/ Valencia/Genoa/Naples)
USWC
(Los Angeles/Long Beach/Oakland)
USEC
(New York/ Savannah /Norfolk
/Charleston)
$ 42.21 43.48
$ 880 907
$ 931 970
$ 2132 2920
$ 2738 3459
Sources: HMRC, FT.com, krx.co.kr tse.or.jp, Environment Exchange,
packagingnews.co.uk *Brent Crude price is for June 2020
France: Ecoburotic and
Recto Verso merge
Ecoburotic, the office print specialist located in Rouvignies
in northern France has taken over fellow print specialist
Recto Verso, based in Roubaix.
Established in September
2011, Recto Verso is a
dedicated office printing
specialist and according to their
website provide “quality advice
and services at very competitive
prices.” The Armor-OWA
brand stands out from the
predominately OEM brand list
the company promotes on their
website.
According to the French
Directorate of Legal and
Administrative Information
bulletin Recto Verso has assets
of €2,075,180 ($2,332,724)
and liabilities of €800,615
($899,742) and net assets of
€1,274,565 ($1,432,773.)
Similarly reported Ecoburotic
capital of €6,000,000
($6,745,193).
The takeover of Recto Verso
by Ecoburotic was published
on the Bodac website on 16
June 2020.
Established in October 2001,
earnings at the French parent
Ecoburotic reflect the market
changes. Earnings in 2018
are reported at €30,722,230
($33,839,379), down 17.5% on
2016 earnings of €37,260,720
($41,041,280).
In July 2019 M2W, SAS with
its registered office at 120 rue
de Tourcoing 59100 Roubaix,
coincidently the same address
as Recto Verso was appointed
chairman of Ecoburotic in
place of Mr Laurent SIROT,
who resigned. At the same
time, Bruno Mazet also
resigned from his functions as
managing director. Mr Benoît
Lepere and Mr Rodolphe
Fournier were appointed as
deputy managing directors.
In May 2020 The Recycler
reported that the Ecoburotic
wholly-owned subsidiary
company Ecoburotic UK was
closing. Matthew Carslake, the
Loyalty Accounts Manager at
Ecoburotic UK Ltd announced
“Ecoburotic UK is closing
down” and described it as the
“end of an era.” ■
22 Issue 333 August 2020

You can contact The Recycler via Twitter at @RecyclerMedia
NORTH AMERICA Automated Business Solutions, Expert Laser Services, Inc., Mergers
Expert Laser Services merges with ABS
Expert Laser Services, Inc will become part of the Automated Business Solutions (ABS) family.
Automated Business Solutions, a
provider of office productivity solutions,
including Office Equipment, IT
infrastructure, IT support, and document
management solutions, today announced
that they have acquired Expert Laser
Services, a Print Management company
with main offices located in Southbridge,
Massachusetts.
“We look forward to welcoming the
current Expert Laser Services employees
into our Automated Business Solutions
family. Our mutual clients will be able
to access more comprehensive solutions,
delivered by the same familiar people and
with the same high-quality standards
they have come to expect and deserve!”
stated Nicole Albergaria, President of
Automated Business Solutions.
Michael L. Carpentier, President of
Expert Laser Services, Inc. shared his
enthusiasm for the merger of the two
companies and cultures. “This merger
represents a pooling of the expertise of
two office solution firms, in an effort to
develop and produce a superior line of
products and services to fit the needs for
companies of any size.
“We are extremely excited about joining
the ABS team. Their additional resources
throughout New England will help us to
better serve our customers with exciting
new technologies, products and services,
especially Managed IT Services and VOIP
phone systems.”
Expert Laser Services, Inc. established in
1990 by Luke Carpentier and has grown
to become one of the largest managed
print providers in New England and
South Carolina. With offerings of print
management, laser printers, copiers, faxes,
and scanners, Expert Laser became a fullservice
office equipment and management
company. Expert Laser Services, Inc.
merged with Page After Page in 2015,
increasing in service, size, and scope
of services.
Automated Business Solutions was
founded in 1992 by Alan Albergaria
and Robert Maceroni and is currently
being led by Nicole Albergaria. Since
their inception, the company has grown
while maintaining the same personalised
service. Today, ABS has a staff of
over 60 employees, which includes 17
professionally trained technicians.
ABS’ s client base has grown to over
4,000, covering a wide array of industries
and sizes. ■
Issue 333
August 2020
23

CITY NEWS
NORTH AMERICA Sensient, Ink,
Business
Sensient sells
digital inks
business to
Sun Chemical
Sensient Technologies Corporation
agreed to sell its digital ink business
to Sun Chemical and its parent
company, DIC Corporation.
Sensient Technologies Corporation
announced that it has entered into
a definitive agreement to sell 100%
of its shares of Sensient Imaging
Technologies and certain other assets
related to the production of inks to
Sun Chemical and its parent company,
DIC Corporation.
Sensient said that as a supplier of
digital inks, Sensient has a reputation
for high quality solutions that add
value to customers around the world.
Sensient’s experience in water-based
solutions has resulted in innovations
for a number of industrial markets and
the ability to align these developments
with Sun Chemical will further
strengthen this proposition, the
announcement said.
“As announced last year, the sale of
the inkjet ink business will strengthen
our focus on our core businesses,” said
Paul Manning, Sensient’s Chairman,
President, and Chief Executive
Officer. “We are pleased that we can
transition the business to a buyer that
is committed to the industry. Our
service and quality commitments to
our customers will be maintained,
and we will work to ensure a seamless
transition.”
The transaction is expected
to be finalized in the second quarter
of 2020. ■
NORTH AMERICA Zygoquest, Acuisition, MSP, IT
Connections for Business
buys an IT-MSP
Mike Dudek and Rich Wisniewski of Zygoquest Group "seeking to unite"
served as the advisor to Successful Money Strategies, Inc. dba: Farnes
Computer Systems and its owner Jim Farnes on the sale of assets to
Computers for Business, Inc. dba: Connections for Business.
Farnes Computer Systems, located in
Coconut Creek, Florida, is an IT MSP
founded in 1991 and owned by Jim and
Ilona Farnes, and operated by Jim Farnes.
Farnes Computer Systems provided
customers throughout the greater
Miami/Fort Lauderdale/Pompano Beach
metropolitan area markets with a menu
of IT services and products including
IT Managed Services, IT Consulting
& Technology Assessments, Network
Security and BDR Services, Cloud &
Hosted Solutions, Wireless Networks and
The Lowestoft based company was formed
in February 1966 as Office World (Anglia)
until December 2000 when it changed its
name to OWA Group Ltd, changing its name
again to Everything Office in May 2008.
According to their website, the company
“provides a single solution for a huge range
of products and services to help run your
business. For us, it’s about ensuring we
are there to support your business and the
Everything Office team get a real buzz
providing solutions for your everyday
challenges.”
The company’s latest financials show that
the company had net assets of £1.67 million
(€1.86 million / $2.1 million). According
IT Infrastructure Projects.
Connections for Business, established
in 1977, is owned and operated by
David Bennett, the company president.
Located in Hollywood, FL, Connections
for Business serve clients throughout
Broward, Dade and Palm Beach Counties
with IT managed services solutions,
including help desk support, cloud and
computer security, NOC monitoring,
field services, and more.
Terms of the transaction are
confidential. ■
EUROPE Everything Office, Taylor Keable, Office Sense, Ceased Trading
UK: Everything Office Limited
ceases trading
Taking to LinkedIn, Barrie Atkins, Head of Procurement at Everything Office
Ltd announced that the company had ceased trading, and all the staff had been
made redundant.
to the .GOV website the company were
not required to disclose their turnover in
their financials reports if it meets two of the
following criteria:
•an annual turnover of no more than
£10.2 million
• assets worth no more than £5.1 million
• 50 or fewer employees on average
The company is a wholly owned subsidiary
of Taylor Keable Limited which was formed
in 2002 and until May 2008 was called
Everything Office Limited. According to
the UK Companies House Register, Robert
Taylor is the director of Everything Office and
the sole owner of Taylor Keable Limited.
On the 30 May 2020 Office Sense Ltd with
its registered office also in Lowestoft, was
formed and Robert Taylor is recorded as the
sole director and 100% shareholder.
According to the UK Companies House
Register, Aldermore Bank PLC provide
financing to Everything Office Ltd and
Taylor Keable Ltd and they hold charges and
debentures on and the assets of the company. ■
24 Issue 333 August 2020

visit www.therecycler.com for all the breaking news
Issue 333
August 2020
25

AROUND THE INDUSTRY
EUROPE Messe Frankfurt, Events, Tradeshows, Face-to-Face
Messe Frankfurt is
looking optimistically
to the future
At Messe Frankfurt’s corporate press conference, President
and Chief Executive Officer Wolfgang Marzin emphasised:
“By 2023, we want to reach the same level of sales as we did
in financial year 2019.”
Messe Frankfurt is the world’s largest
trade fair, congress and event organiser
with its own exhibition grounds. With just
under 2,600 employees at 29 locations, the
company generates annual sales of some
€736 million ($826 million).
Mayor Peter Feldmann, Chairman of
the Messe Frankfurt Supervisory Board,
also stressed during the press conference:
“The Group’s strength – which lies in its
solid and strategically smart business and
investment practices – is proving its worth
more than ever today. I particularly welcome
the counter-cyclical investments, be it in
the exhibition grounds – as is the case with
Hall 5 at present – or in strengthening its
portfolio of events around the world.”
In the second half of 2020, Messe
Frankfurt aims to resume its trade fair
operations using a well-structured, clearly
planned approach. With an extensive
protection and hygiene concept, the
Frankfurt Book Fair in October will be
kicking things off at Messe Frankfurt’s
Frankfurt base, followed by Formnext and
Hypermotion. Nordstil is to be held in
Hamburg at the beginning of September,
while Nuremberg will be playing host to SPS
in November.
Messe Frankfurt is also confident
regarding its international business. Group
events are due to resume in China as of mid-
July. Many of the postponed events have
been assigned replacement dates for this year.
Marzin said: “For Messe Frankfurt, the
temporary lockdown in the event business
does not mean that our work grinds to a
halt.” The company is continuing to work
on its future, adapting to changes and
gearing its products accordingly. In spite
of massive outflows in 2020, an
exceptionally challenging year, Messe
Frankfurt has sufficient liquidity to
overcome the current situation. We are in
a position to increase our liquidity reserves
through financing measures.
“New records were set in financial year
2019: according to the final company
figures, Group sales amounted to €736
million ($826 million), compared with €718
million ($806 million) in 2018.”
Mayor Peter Feldmann was very pleased at
the positive result for the past financial year,
where – in spite of additional provisions
for contingent losses of €20 million ($22
million) – consolidated annual net income
was approximately €48 million ($54
million). A total of 423 events took place
worldwide under the Messe Frankfurt
umbrella, with 5.1 million visitors in
attendance. This is 300,000 more visitors
than in the previous year.
Marzin continued: “The trade fair
landscape will continue to evolve through
the coronavirus crisis and Messe Frankfurt
will be actively involved. Digitalisation will
also have an important role to play – but so
will advancements in the area of safety.”
As Detlef Braun, Member of the Executive
Board of Messe Frankfurt, stressed: “For our
customers, online platforms like Nextrade
– an ordering and data management
portal facilitating digital 24/7 business
relationships – and Conzoom Solutions
are already an important addition for
stimulating their stationary business.”
This year, Messe Frankfurt is offering
its customers around the world a series of
additional digital formats for the events
that were postponed due to the coronavirus
crisis. Uwe Behm, Member of the Executive
Board of Messe Frankfurt, added: “The
past weeks have shown how relevant it is to
have a solid IT structure. This affects the
company’s communication channels and
the need to provide state-of-the-art digital
platforms for our customers.”
Messe Frankfurt will expand its business
model around virtual and/or hybrid
modules and further increase the relevance
and range of its events.
The Group is expanding its core areas
of expertise at its Frankfurt base and
worldwide. At present, a total of 18 new
events have been planned for this and the
coming financial year.
From 2021 onwards, Frankfurt will be a
highly attractive and relevant location for
the international fashion business. Fashion
Week is moving from Berlin to Frankfurt.
Braun added: “With Premium, Seek and
Neonyt – Europe’s three largest fashion fairs
in their respective areas – the FashionSustain
and FashionTech conferences, over 2,000
designers, brands and fashion companies, we
will be presenting a whole new ecosystem.
Frankfurt Fashion Week will be a valuable
addition to our Texpertise portfolio, which
consists of around 60 global platforms along
the entire textile value chain.”
At the Group’s Frankfurt base, its work on
hall 5 is progressing according to plan. At
the interface to the Congress Centre, which
has been modernised from a visual and
technical perspective, the new hall will be
integrated harmoniously into the congress
business on the exhibition grounds once it
has been completed in 2023.
Behm emphasised: “We are making
significant long-term and sustainable
investments in our Frankfurt base. And,
of course, the new building reflects our
responsibility for future generations as well.”
The contract with general contractor Zech
Bau was signed at the beginning of March.
This means that Messe Frankfurt is the only
trade fair company that has succeeded in
getting a general contractor under contract.
Messe Frankfurt firmly believes that,
as was the case following severe financial
and global economic crises in the past,
trade fairs and congresses will play an
important role in spurring on economic
recovery and prosperity.
Marzin concluded: “With our events
around the world, the Messe Frankfurt
Group will be instrumental in stimulating
the economy again.” ■
26 Issue 333 August 2020

Search for The Recycler on Facebook for more news and industry coverage
GLOBAL HP, Firmware Update, Cartridges, Chips
More firmware dark arts from HP
No internet connection, not a problem as HP now updates firmware direct from the chip resident on the cartridge.
In May 2020 HP released the newly
W2080A/118A series cartridges, which are
capable of upgrading the corresponding
printers without being connected to a
network. According to The Recycler tech
guru, recent innovations to network hubs
and new firmware blockers successfully
manage to limit network delivered upgrades.
This upgrade is contained in the encrypted
chip resident on the toner cartridge. Once
the cartridge is installed in the printer,
the “handshake” between the printer and
the cartridge is made and determines the
firmware status of the printer and that
activates the upgrade if it is needed and no
internet connection required.
It is expected that the newly manufactured
HP MFP 179fnw printers has installed the
upgraded OEM cartridge, which also enable
a firmware upgrade to the printer as soon as
you start to use it.
According to the HP website the printer
has “dynamic security enabled” and is
“only intended to be used with cartridges
using an HP original chip. Cartridges
using a non-HP chip may not work, and
those that work today may not work in
the future.”
Industry speculation is that the
W2060A/116A, W2070A/117A,
W2090A/119A series cartridges, and CLT-
515/510 series for Samsung printers will be
similarly upgraded in the near future.
Apex Microelectronics, the leading
aftermarket chip solutions provider reports
customers’ feedback claiming that, starting
from June 1, 2020, HP DesignJet Printers
will be upgraded. HPs new applicable ink
cartridges are on sale now, but the old stock
will stop selling after July 31.
Editor's Opinion: Not everyone reads
the small print on the HP website, and HP
certainly doesn’t make it clear at the point of
purchase what dynamic security is and what
it means for consumers. A consumer may
feel that the dynamic security feature is akin
to virus protection. How many consumers
would buy the printer if they knew at the
point of purchase, that the printer had what
dynamic security enabled which meant that
the printer is only intended to be used with
cartridges using an HP original chip? Or
that cartridges using a non-HP chip may
not work, and those that work today may
not work in the future. ■
The following DesignJet models may be
impacted by the changes:
Printer Model
HP Designjet T100
HP Designjet T120/T520/T530
HP Designjet T730/T830
HP Designjet T770/T790/T795/
T1200/T1300/T1708/T1708dr/T2300
HP Designjet T920/T930/T1500/
T1530/T2500/T2530/T3500
HP Designjet T1600/T1600dr/
T2600/T2600dr
HP Designjet Z6/Z9
HP Designjet Z6800/Z6810
Cartridge
Series
HP10
HP711
HP728
HP72
HP727
HP730
HP746/747
HP771
Issue 333
August 2020
27

AROUND THE INDUSTRY
ASIA HYB Toner, Distributor, Malaysia
HYB adds distributor
in Malaysia
EUROPE Armor Office Printing,
EcoVadis, Gold Label
HK HaoYinBao Group (HYB) has announced the latest addition to the
HYB family, a new distributor in Malaysia for its HYB TONER brand.
HK HaoYinBao Group announced their
official new distributor for the territory of
Malaysia is EDS OFFICE SUPPLY (EDS)
for their HYB TONER brand.
EDS is an established company
operating in their own premises located
at Taman Shamelin Perkasa, Kuala
Lumpur. The total number of staffs
is more than a hundred, which covers
sales, distribution, service and technical
supports in the territory.
HYB said: “EDS has emerged as one of
the market leader and reputable copier
solutions and IT support provider to over
3,000 satisfied customers and continue
to grow at an encouraging rate which
reflects the level of confidence customers
EUROPE Biuromax, New Hire, Business
have on our products and services.”
HYB was established in 1998 in
Zhuhai, China. With 22 years of
development and accumulation, it
has become a leading professional and
well-known manufacturer of Copier
consumables in the global market.
HYB commented: “The “marriage”
of EDS and HYB has proven that quality
oriented distributors will eventually work
with quality oriented manufacturers
to continue their fulfilment of provision
on products and service.” ■
Chris Rouse joins Biuromax
Biuromax announced that Chris Rouse has joined its team
as Key Account Manager Europe.
Rouse joins the Polish supplies company
with over 20 years’ experience within
the industry.
Firstly, with the AQC Group as
Production Manager and then as the
Technical Manager. In 2016 Rouse was
appointed as the General Manager for
Jadi UK.
Rouse will add to the Biuromax team’s
30 years’ experience distributing original
and alternative consumables for copiers,
printers and multifunctional devices,
as well as, raw materials and components
for the remanufacturing of laser and
ink cartridges.
Biuromax, excited about this new
appointment, said: “We hope that his
extensive experience gained during many
years of work in our industry will open
new possibilities for us. Chris's product
know-how is invaluable substantive
support, and good manners and sales
skills are a recipe for success. We wish
Chris a special time with us.” ■
▲ Chris Rouse Key Account
Manager Europe, Biuromax
Armor obtains
the GOLD
EcoVadis
label
The company announced that after
an advanced study and analysis of
its CSR practices, Armor Office
Printing was awarded gold label
2020 by EcoVadis.
Announcing the achievement on its
blog, Armor Office Printing explained
that there were several reasons for Armor
to be evaluated. “For several years now,
Armor has been involved in many CSR
actions. The EcoVadis label provides
transparency, certifies commitments
and proves that these concrete actions
have a positive impact for social and
environmental responsibility. CSR
performance is now recognised and
valued,” Armor explained.
EcoVadis is an independent, trusted
and collaborative platform which
assesses companies’ policies and actions
as well as their published reporting
related to the environment, labour &
human rights, ethics and sustainable
procurement. EcoVadis’ CSR assessment
method covers more than 198
procurement categories, 155 countries
and 21 CSR indicators.
More than 55,000 companies work
with EcoVadis to reduce risk, stimulate
innovation and build transparency and
trust between trading partners.
Armor added that the assessment
criteria were based on leading standards,
such as GRI, UNGC and ISO 26 000.
To find out more about Armor Office
Printing's CSR practices, you can
consult Armor's latest CSR report. ■
28 Issue 333 August 2020

visit www.therecycler.com for all the breaking news
EUROPE Pelikan, Print Rite, Cartridge World France, Alliance, Partnership
PRPS reorganises operations and announces alliance
with Cartridge World France
Following the closure of its Paris office, customers in the region will now be served directly from Print Rite Pelikan
Solutions (PRPS) European mainland regional office located in Hanover, Germany and from the central Head Quarters
location based in Nottingham, United Kingdom. From these locations, Print Rite Pelikan continues to serve customers
throughout Europe and beyond.
In 2019 PRPS opened a new distribution
hub in Katwijk Holland, and has also
invested to enhance its SAP operating
system to fully support the company’s
multilingual web sites and webshops for all
their European customers and authorised
distributors.
PRPS added that customers in France will
be contacted individually and informed of
new contact details and order placement
processes.
In 2017 The Print Rite Group acquired a
30- year license for use of the Pelikan Brand
for printing consumables.
Shortly after the reorganisation
announcement, Cartridge World France
was announced as authorised non-exclusive
distributor for the Pelikan and Print Rite
print consumable brands.
Print Rite Pelikan Solutions GmbH and
Print Rite Europe Limited announced
a formal alliance with Cartridge World
France SARL and appointed them as an
authorised non-exclusive distributor in
French speaking regions. This will provide
local sales and marketing support for
dealers and resellers now following closure
of the local Pelikan office in Paris recently.
Steve Weedon commented on the new
partnership: “I am very happy to have
come to a new arrangement with Cartridge
World France quickly, that enables us
to continue providing the products and
services to customers in the region.”
“The Pelikan brand offers a new and
different approach where Dealers can
increase their average selling prices, make
more cash profit and get rewarded with all
kinds of bonuses, rebates and of course,
Pelikan Points as they grow. This is what
the OEMs do and it works. That will be the
approach for Pelikan and honestly, that’s
what’s getting the industry excited”
Weedon added: “Partnering with
Cartridge World France SARL makes
a lot of sense for both parties.” Further
commenting “Our distribution centre in
the Netherlands will be able to get products
to those franchisees quickly
and this whole arrangement will be of
benefit to them as well as the other dealers
and resellers in France who we want
to work with.”
Paul Callow, Director General,
Cartridge World France SARL
commented: “We are very pleased with
this agreement. PrintRite is well known
for high quality products and now by being
part of the same family we will be able to
work together to benefit our core business
which is supporting and growing our
network of franchisees. The Pelikan range
is important in France and their new biobased
products.” and added further
“The set up at Cartridge World France
head office is perfectly designed
to support and supply dealers in France
who are looking for high quality new
build and remanufactured products,
so this partnership is a win-win for
all concerned.” ■
Issue 333
August 2020
29

AROUND THE INDUSTRY
EUROPE ECS, New Hire, International Business
ECS appoints Director of International Business
Effective Consumable Solutions (ECS) targets international development with appointment of Director
of International Business.
▲ Mike Toutant Director of International
Business Development, ECS
British remanufacturer ECS, has
appointed Mike Toutant as Director of
International Business Development.
Headquartered in Yorkshire, ECS
continues to scale its business
internationally while delivering award
winning products and services across
the globe.
CEO Felicity Rabbitte said: “I am
delighted to welcome Mike to ECS. He
is an accomplished professional with
tremendous industry experience; his
appointment will help ECS continue to
drive international business growth and
market sector development. Mike will
focus on building long-term partnerships
with clients and ensuring high-quality
delivery across the company’s breadth
of capabilities, which cover the full
cartridge renewal lifecycle from concept
to recommissioning”.
Speaking about his appointment, Mike
said: “I am excited to become part of
ECS by adding my extensive knowledge
and expertise to an already talented
team of individuals. I have spent my
entire career in this industry, the past 26
years traveling to 145 countries as Vice
President International Sales for Katun
and Raven. Our industry continues to
evolve and the current crisis has shown
how fast our lives can change. Now
more than ever, it is important to find
honest and reliable partners that can
effectively deliver a consistently high
quality product accompanied by an
environmentally sustainable solution”
Mike added: “ECS meets and exceeds
all these requirements and I am looking
forward to using my global contacts
and experience, to strengthen existing
relationships whilst establishing new
distribution opportunities”.
Commenting on the announcement,
Chris Fink, Managing Director of
ECS said: “Mike has a very unique and
well-rounded skillset that few in our
industry possess. His expertise in the
printing and photocopying industry,
business development, sales and channel
management will undoubtedly bring
a fresh and dynamic perspective to the
ECS team as we enter a new phase of
global business growth.
Mike will be a valuable asset to our
business and will focus on developing,
defining and driving growth in overseas
markets whilst supporting the company’s
growing number of international
distributorships. He is well respected
in the industry and brings experience
and in-depth knowledge of the quality
products ECS are proud to deliver.
He is a true professional and I welcome
him to ECS".
CEO Felicity Rabbitte, added: “Organic
growth sequentially improved during
2019 culminating in our best financial
year to date. As we solidify our
financial position, it is our next priority
-international expansion - that will drive
our long-term transformation. We are
delighted to be welcoming someone
of Mike’s calibre to the team and are
confident he will help us
to deliver on both our core
values and our ambitious
growth plans”. ■
EUROPE Daniel Gould, Cartridge Recycling UK Limited, Ink and Toner Recycling Ltd, UK
Daniel Gould launches
Cartridge Recycling
UK Limited
The unused cartridge specialist has launched Cartridge
Recycling UK Ltd to focus on the European unused
toner and inkjet cartridge market.
Cartridge Recycling UK Limited was
first registered in December 2019 and
their website describes them as “one of
the largest companies that buy unused
toner cartridges and that buy unused
inkjet cartridges across Europe.”
The company continues to say it
specialises “in the safe collection and
disposal of these items in line with the
guidelines set out by the Environment
Agency.”
Gould was previously a director at UK
based Ink and Toner Recycling Ltd for
six years where the company website
comments that they are “one of Europe’s
leading companies specialising in the
management and recycling of used
printer cartridges.”
The market for unused OEM toner and
inkjet cartridges has been growing year
on year. Research commissioned by The
Recycler suggests this market segment
accounted for up to 5% of cartridge
sales in 2019. ■
30 Issue 333 August 2020

You can contact The Recycler via Twitter at @RecyclerMedia
EUROPE KMP, Save Resources, Cartridge Collection
KMP marks recycling milestone
Through its recycling centre “Save Resources”, KMP has achieved a milestone
of recycling 405 tonnes of ink and toner cartridges over the years.
Taking to Social Media, “Save
Resources” celebrated that the recycling
centre has managed to stop 405 tonnes
of cartridges go to landfill.
The company added: “And not only
that: as part of our humanitarian
initiative, up to €10,000 are donated
annually to aid organisations by
returning old ink cartridges and
toner cartridges.”
Ink cartridges and toner cartridges
consist of high-quality components that
can be refilled or reprocessed and are in
no way just waste.
“Save Resources” is the recycling centre
of KMP AG and through its KMP
recycling programme, the collected
components are returned to the market
as remanufactured printer cartridges.
Resources are conserved and waste
is avoided.
Four organisations are currently
affiliated to the initiative and benefit
from the programme and receive up to
€10,000 a year, The German Childhood
Cancer Foundation, terre des hommes
Germany, The German Diabetes
Foundation and the aid organisation
APOTHEKER HELFEN e.V. ■
GLOBAL Ninestar, Cactus, Russia, Distributor
G&G announces
new distributor
in Russia
G&G announced it has signed an
agreement with Cactus to develop a
strategic partnership.
On 26 May 2020, Cactus officially
signed a distributor agreement with G&G,
becoming one of G&G's global strategic
cooperation partners. Till now, G&G has
cooperated with two distributors in Russia.
Cactus adheres to the working concept
of "producing high-quality products no
less than the level of OEM’s at a reasonable
price". The company says it focuses on
innovation and development in the field
of compatible consumables and has led the
Russian compatible consumables market
forward for many years.
G&G, pleased about Cactus joining its
global network, said: “We believe that
under the guide of the Co-Innovating
strategy, G&G will surely go to a whole
new level. With the strong combination of
two companies, there will be considerable
mutual benefits in the future.” ■
Issue 333
August 2020
31

AROUND THE INDUSTRY
EUROPE RIS, InkCenter, Ink Cartridge Refilling
RIS expands
InkCenters into
Belgium and
Luxembourg
Retail Inkjet Solutions (RIS) is
partnering with Cora to roll out its
inkjet cartridge refill service at all Cora
retail locations throughout Belgium
and Luxembourg (Benelux).
Cora customers can now drop off their
empty inkjet cartridges at the InkCenter
service area to be refilled while they shop –
saving time, money and the environment.
"With the already proven success of the ink
refill service at Cora hypermarkets across
France, RIS is excited to partner once again
with Cora in more countries, especially
as eco-friendly products and services are
becoming more widely popular within the
retail space," said David Lenny, RIS President
and CEO.
"Our innovative refill technology is
designed to be convenient and efficient,
while simultaneously reducing single-use
plastic. The Cora brand offers a wealth of
credibility and like-minded strategic thinking
as we work together to bring high-quality
ink and print clarity to the public in a much
more affordable way. In the current Covid-19
landscape, facilitating lower cost inkjet
printing for home offices is more important
now than ever for many workers who are
practicing social distancing through working
from home," Lenny added.
RIS have been working throughout
continental Europe in recent years with
several major retailers such as Auchan,
Boulanger and Media Markt. The addition
of Cora Benelux to the RIS InkCenter
network is another significant step toward
achieving expansion, and RIS said it is
confident that ink cartridge refilling will
serve Cora customers well.
"We are delighted to join forces with
Cora Benelux to launch this rollout of
the InkCenter," said Vincent Hormovitis,
RIS Vice President of Sales & Business
Development. "The Cora management team
is passionate about offering its customers
unbeatable added value especially during
this world crisis. With the demand for ink
increasing as consumers work from home
and students learn from home, Cora Benelux
is now able to offer the best quality ink
cartridge solution to their customers at up
to 60% off branded cartridge prices, saving
them money and helping the environment."
"We are delighted to be able to offer the first
Ink Bar in Benelux to our customers" said
Stéphanie Pohl Weber, non-food director
Cora Benelux. "Since the beginning of June,
the nine Cora Benelux stores will offer this
new innovative and exclusive service. We
always strive to be as close as possible to the
reality of our customers. In recent weeks,
with the COVID-19 crisis, we have seen
sales of ink cartridges explode, up more than
104% in value compared to the same period
last year. We are therefore delighted to be
able to offer our customers this quality and
advantageous alternative from an economic
and environmental point of view."
The InkCenter system will be available
at all nine Cora locations in Belgium and
Luxembourg from June 2020.
"Every day, our experts passionately select
the best assortment at the best price to offer
an unrivaled choice and a personalized
consumption experience to our customers.
We offer 511 different cartridges (HP,
Canon, Epson, Brother and TX compatible
cartridges) on the shelf or on order. By
working our assortment in depth, we aim
to make each purchase a unique act" added
Henri Devreux, Marketing Director Cora
Benelux. "In this context, the association
with RIS and the launch of the Ink Bars
were obvious to us." ■
NORTH AMERICA Flex Technology
Group, FlexPrint Inc., Promotion,
Business
FTG promotes
Corey Rivard
The Flex Technology Group (FTG)
announced today that Corey
Rivard has been promoted to
President of FlexPrint, Inc.
In this role, Rivard will have executive
oversight for the largest business unit
of Flex Technology Group and be
responsible for managing FlexPrint’s
enterprise sales, marketing, and
business operations. Rivard served
as the Senior Vice President of Sales
Operations for FlexPrint for more than
fifteen years.
In announcing this promotion, FTG’s
CEO Frank Gaspari said: “Corey is
an extraordinarily talented leader.
He continues to take on the role as a
student of this business and is always
eager to reinvent himself as the industry
continues to evolve. This promotion
is fully earned and deserved. His
career at FlexPrint has paved the way
with substantial contributions to the
company’s well-documented success.
It’s been my privilege to work alongside
him for so many years and I can’t wait
to see what this new stage brings.”
“Corey’s strategic thinking
capabilities, strong leadership skills,
and outstanding reputation within our
space will continue to be a tremendous
asset to FTG’s group of companies.
I’ve worked with Corey for many
years, starting when I was a consultant
for FlexPrint and now at FTG,
and I couldn’t be more pleased and
supportive of his new role.” said Tom
Callinan, President of Flex Technology
Group.
Rivard’s promotion is effective
immediately, and he will continue to
report to Frank Gaspari, CEO of Flex
Technology Group. ■
32 Issue 333 August 2020

Search for The Recycler on Facebook for more news and industry coverage
GLOBAL Podcast, The Recycler, David Connett, Peter Mayhew
We have started
blogging around
It’s been a long time coming and it is not as exciting as a Space X launch,
but we can finally unveil The Recycler official podcast!
Hi, I am Stefanie Unland, The Recycler’s
Editor and Publisher. It is no secret, well
it certainly isn’t now, that I am a bit of a
self-taught Gintologist and if it’s not a real
word, it should be. A visit to the Oxford
Artisan Distillery last year, a book and
a listen to a podcast and I produced my
first bottle of gin. The thing is, I shared
the podcast with family, friends and other
Gintologists and the podcast is a popular
place to learn about gin, all things gin,
botanicals, distilling, you name it and the
podcast has it.
I thought “we can do that” and the gem
of The Recycler podcast was born. While
we are always working on the direction
of future content at The Recycler, we did
ask the question would you listen to a
podcast? The answer was yes.
Each podcast will take two or three
topics and our panel will get into the detail
and share some insights that the news
missed. Our podcast Chairman is David
Connett, former editor and publisher of
The Recycler and now a Partner at Connett
& Unland. Our resident panellist is Peter
Mayhew, Senior Analyst and Director
at Lightwords. The Recycler’s version of
Statler and Waldorf. The third spot on the
panel could be you. If you want to join the
conversation and share your insights with
our audience, just let me know at news@
therecycler.com and we will fix it up.
“Finally the opportunity to bring a
different and lighter analytical perspective
to the current affairs of our industry!”
commented Peter Mayhew, Senior Analyst
at Lightwords Imaging. “We’ve been guest
hosting The Recycler Live events for many
years and developed a format to move from
presentations into conversations with the
audience. Realising there was so much
more to so many subjects which never
makes it into the news, we were delighted
when The Recycler asked Lightwords to
contribute to the podcast.”
Back to SpaceX and the podcast back
story. We thought it is a simple task to do
a podcast bearing in mind that none of us
are audio engineers and have not had the
benefit of training at the BBC, but like
making gin or launching SpaceX you just
have to get into it.
I found a ten-year-old microphone in
the loft that worked fine in an analogue
recording device, but was as silent as
the lambs, on our digital Macs. So, we
used the built-in microphone, some free
software and a skype connection and we
were in business, except that Skype can be
problematic and the built in microphone
seemed to change audio levels on its own
accord. Not to mention that we have no
idea about audio editing.
Practice makes perfect they say, and
we practiced, bought new podcast
microphones, changed to Adobe
Audition for the audio editing, we are
still using Skype and we now have three
podcasts under our belt and an awful lot
of deleted failures.
If you would like to participate
in an upcoming podcast, let us know
at news@therecycler.com
Have a listen and feel free to leave any
comments and suggestions about the
podcast at news@therecycler.com. But
be kind we are still experimenting with
the technical side to perfect our podcast. ■
Issue 333
August 2020
33

FEATURE
Industry Leaders Q&A
Laura Heywood, Director and Co-Owner of UK based Kleenstrike
Ltd, outlines the thirty-seven-year journey and how the business plans
to continue to move forward.
▲ Laura Heywood,
Director & Co-Owner,
Kleenstrike Ltd
The Recycler (TR): Thirtyseven
years is a milestone
in this industry, how did
it all begin?
Laura Heywood (LH): The company
was started by my father in Baltimore
back in 1960, “the era of the door to door
salesmen”. At that time, offices used impact
typewriters for printing; these were then
replaced by matrix printers “that used
nylon ribbon cassettes.”
In 1983 me and my partner Don Barker
“entered the UK market”, setting up our
own company “with the technical support
of Kleen Strike Inc.”
FEATURED
A R TIC L E
TR: You have a long history
with the Co-operative Group,
how did that come about?
LH: I remember years ago between
Christmas and New year’s when we had
the CRS, a part of the Co-op Group, and
one of their stores in the Midlands was
running out of till rolls and shutting tills
down one by one. Calling us if we could
help; Don, my late partner, drove down to
Wolverhampton to deliver one box of till
rolls (all we had) and back again that took
several hours with just his little corgi dog
for company on the journey. They never
forgot that and stayed loyal to us till the day
they were immersed into the CWS
the larger group within the Co-op.
TR: How have your
customers changed?
LH: In the early years, customers stayed
with their suppliers for years, relationships
were established, and loyalty, trust,
dependability, reliability and service rather
than price took precedent. You knew the
decision maker personally and they knew
you. Today everything is instant with fast
delivery and challenging prices.
TR: You are active in
industry issues, how did
that come about?
LH: It was a new industry and we
wanted to understand the current
issues and challenges, we joined a trade
association where members were facing
the same industry concerns. We felt a
certain confidence knowing we were facing
challenges together as well as sharing and
discussing topics that affected our
industry. Heywood was also elected
General Secretary of UKCRA, allowing
her to become more actively involved in
industry issues.
TR: You have invested a lot
of time into lobbying, both
locally and internationally.
EPEAT stands out as one of
those challenges. Why?
LH: We collaborated with several
industry associations UKCRA,
ETIRA and I-ITC and successfully
lobbied to put the reuse voice into the
EPEAT IEEE 1680.2 industry standard.
34 Issue 333 August 2020

visit www.therecycler.com for all the breaking news
Which should have ensured that printer
cartridge manufacturers produce toner
and inkjet cartridges that can not only be
recycled but will also have the capacity to
be reused in print devices without adversely
affecting a manufacturer’s warranty.
TR: Thirty-seven years means
you have been successful, but
what challenges have you
faced along the way?
LH: We can honestly say we’ve been
through it all in our 37 years since we began
back in 1983 – A serious recession in the
1980’s and now another just beginning;
the rise of office computers, laser
printers, inkjet printers, faxes, websites,
emails, cell phones, smart phones, cloud
phones, BACS, and the demise of impact
printing. We still have our ribbon stuffer
and Branson welder for the handful of
customers who still use us for reloading
their ribbon cartridges – some have been
reloaded dozens of times. Because the
cartridges have been obsolete now for years
it’s the only source they have in order to
keep their printers working.
Then there was the flood damage,
lightening damage, theft of copper wiring
You knew the decision maker
personally and they knew you
from roof, break- in by tearing down a
concreted-up door, 8-foot-tall windows
smashed (that was twice). And yet, each
time we got through it never succeeding in
stopping us for even one day. The Head
Office of Woolworths was just up the road
and we were with other companies in a
trading estate. When the trading estate was
set for demolition (it was the old
Dunlop Cotton Mill, at one time the
largest cotton mill in the world with
its own internal railway). In 2013 we
moved the company closer to the Town
centre and the only vandalism so far
touch wood was stealing one of our
CCTV cameras.
Issue 333
August 2020
35

FEATURE
TR: What is your USP that
has seen you navigate thirty
seven years?
LH: Our USP is built on a family work
environment with our people where we
value our employees, and our employees
are our ambassadors every day. That very
personal relationship with our customers
has become a part of who we are. We have
a great group of workers, many who have
been with us for many years. Alan and
Alistair, our toner cartridge engineers
and Directors; Pauline in accounts and
admin; Damian our delivery driver;
Mike our printer repair engineer and
Nathan, from the special educational
needs local school, in toner. It connects
us with our community.
FEATURED
A R TIC L E
Our USP is built on a family work environment
with our people where we value our employees,
and our employees are our ambassadors every day.
TR: Fast forward to 2020
and as Kleen Strike enters
its 38 th year, what are the
challenges you see?
LH: Today everything is instant - the
electronic age of processing. It takes
seconds for a payment to be deposited
in your Bank, e-signatures are on the rise
and sending photographs and videos for
clarification on a product or a problem.
Now we are facing our biggest challenge
yet. With sales down due to the Pandemic
and many of our customers not - or hardly
trading – so not printing. But we continue
and have in place all the measures to manage
the pandemic, and in recent weeks business
has increased. Now all we can do is face
this period of uncertainty and great concern
with the same positivity, resolve and
strength that has seen us through the past
37 years. We, as well as the rest of the
World will get through this terrible time
that is upon us.
TR: Any advice for
the future?
LH: It will be the most challenging time
we have ever had but looking ahead we are
never able to predict what will happen
next, should a new concept or opportunity
occur we’ll be sure to embrace it as we’ve
always done.
The great writer and philosopher Khalil
Gibran said it best. “We all have rough
days.... and get worried sometimes...Be Kind
to Yourself... Rest, Breathe, and Wait - This
Too Shall Pass”. And when it does, and it
will, we will be more aware just how fragile
the world we live in is and do whatever is
needed to protect it for future generations. ■
36 Issue 333 August 2020

You can contact The Recycler via Twitter at @RecyclerMedia
Sustainability,
the foundation
for reuse
NEW SUSTAINABILITY AWARD 2021
The Recycler is pleased to announce
The Recycler Sustainability Award to recognise
and celebrate companies and individuals who
are leading the way to a sustainable future in
the field of office imaging.
Nominations for all The Recycler Awards
will open in November and the winners will
be announced at the awards presentation,
to be held on 31 January 2021 at Paperworld /
Remanexpo in Frankfurt.
The Recycler’s new “Sustainability” award
is for any new product/service invention;
specification or improvement that has led
to a more sustainable outcome. The product
or service must be available and, on the market,
not in development phase.
The Recycler is proud to have
this opportunity to recognise
and reward companies and
individuals who are leading the
way to a sustainable future in
the field of office imaging.
Nominations
open in
November
Do you have news to share? Just email news@therecycler.com
Issue 333
August 2020
37

PRODUCTS & TECHNOLOGY
EUROPE ECS, New Products, Safety
Products, Engineers, COVID-19
ASIA Apex, Chips, Remanufacturing
ECS introduces
‘engineer’s
safety’ range
The remanufacturer and collector
of the year has taken swift action
by extending their product range
to include an ‘engineer’s safety’
section in order to meet the new
and changing demands of the
industry.
As many businesses begin to return
to work across the UK and around
the world, they are now adopting
COVID-19 working measures which
include the use of specific safety
equipment such as sanitisers, cleaning
wipes, facemasks and gloves.
ECS now supply all of those, as well as
much more, including an 80% alcoholbased
sanitiser which is recommended by
the World Health Organisation (WHO).
Director Chris Fink said: “With
businesses slowly opening over the
next few months we anticipate that our
industry and many others will require
various items of PPE in order to function
and protect their employees. Our new
range of products will help to meet these
demands so that the remanufacturing
and print industry can return to some
kind of normality.”
The remanufacturer also supplies
various kits specifically designed for field
engineers to meet COVID-19 working
requirements and to promote a safe
working environment during the current
pandemic. ■
To view these products,
see the dedicated web
pages by scanning the
QR code here:
Apex announces latest
‘first-to-market’ chips
The company has announced replacement chips for use with Samsung
MLT-K250 series cartridges and replacement chips for use with Kyocera TK-
4148/4158/4168 series cartridges.
In April 2020, Samsung released the
A4 mono laser printer M2630/M2680/
M2840/M2890 series in South Korea,
which is mainly used for small and
medium-sized working groups.
Apex says its latest released replacement
chip is “first-to-market”, comes with
“consistent performance” and is “easy to
install in recycled cartridges”.
These replacement chips are for use in
Samsung SL-M2630/M2630ND, Samsung
SL-M2680N/M2680FN, Samsung
SL-M2843DW/2893FW, Samsung
SL-M2890FW/M2890FW(GOV) and
Samsung SL-M2840ND/M2840DW/
M2840DW(GOV) devices. The chips
ASIA HYB, Cartridges, New Products
come in two versions, a page yield of 1,500
or 2,000.
In May 2020, Kyocera released the
TASKalfa 2020/2220/2320/2021/
2221/2321 series of monochrome
multifunction printers in China, which
is the updated version to its TASKalfa
2010/2210/2011/2211 series. This series is
equipped with standard network printing
function and expandable fax function.
It is suitable for small and medium-sized
working groups with less than ten people
and an average monthly print volume of
about 4000 pages.
Apex’s latest solution is for use in Kyocera
TASKalfa 2020/2021, Kyocera TASKalfa
2220/2221 and Kyocera TASKalfa
2320/2321 devices. ■
For more information
on the above or any other
of Apex’s range, please
visit their website by
scanning the QR code.
HYB announces latest new products
HYB Toner has introduced new compatible cartridges for use in
Ricoh machines.
The latest products launched by
HYB Toner, are a CMYK set for use
in RICOH M C2001 devices. These
new cartridge solutions come with an
estimated page yield of 18,000 for the
black cartridges and 15,000 for the colour
cartridges.
The company added that more products
are in the approval process and will be
released in the next two weeks. ■
For more information
on the above and other
products from HYB,
visit the company’s
website by scanning the
QR code here:
38 Issue 333 August 2020

You can contact The Recycler via Twitter at @RecyclerMedia
EUROPE IR Italiana Riprografia, New Products, Remanufacturing
IR Italiana Riprografia highlights new launches
IR Italiana Riprografia introduced new compatible toner cartridges for use in Olivetti and UTAX devices, expanded
its waste box range and launched new Graphic-Jet remanufactured cartridges.
Olivetti MF3023 Utax 4006ci Waste Toner Boxes
IR Italiana Riprografia announced its
latest products range addition which are
compatible toner cartridges for use in
Olivetti D-Color MF 3023 machines,
which come with a page yield of 8,000
pages for the black cartridge and 6,000
pages for the colour cartridges.
Other highlights include IR
Italiana Riprografia’s replacement
toner cartridges for use in Kyocera
M6230CIDN devices which come with
page yields of 8,000 pages for the black
cartridges and 6,000 for the colour
cartridges.
Other additions include compatible
toners for use in Utax 4006CI devices.
These latest new products come with
page yields of 30,000 pages for the
black and 20,000 pages for the colour
cartridges.
The company highlighted that also
available from its range are corresponding
Kyocera toner cartridges for use in
Kyocera TASKalfa 4052ci devices with a
yield of 30,000 pages in black and a yield
of 20,000 in colours.
IR Italiana Riprografia announced
the expansion of its products range with
the addition of compatible waste toner
boxes for use in Kyocera TASKalfa
6500i, Kyocera TASKalfa 306ci, Konica
Minolta Bizhub C360i, Ricoh IM C6000
and Xerox Phaser 6600 devices.
The remanufactured product range
was also expanded with the addition of
remanufactured Graphic-Jet cartridges
for use in HP LaserJet PRO M15A (44A)
printers, which come with page yields of
1,000 pages.
Also announced was the addition of
remanufactured Graphic-Jet cartridge
for use in HP Laser 107A (106A) devices,
also with a page yield of 1,000 pages.
IR Italiana Riprografia is proud to say
that the remanufactured toner cartridges
provide not only “OEM equivalent
print quality,” but also “100 percent
compatibility” with OEM products,
as well as “significant savings” over
the OEM. The remanufactured toner
cartridges also offer MSDS in compliance
with REACH.
Additionally, the cartridges were
produced “in a certificated environment”
including the ISO 9001:2015 quality
management system certificate; the ISO
14001:2015 environmental management
system certificate; and the BS OHSAS
18001:2007 occupational health and
safety management system certificate.
The company added that all of its
remanufactured products have the
environmental certification (Ecolabel)
ISO 14021:2016. The product
performances of several items distributed
by IR Italiana Riprografia follow the
standards set by STMC and ISO 19752
and ISO 19798. Products in compliance
with the RoHS II directive (when
required). ■
For more information,
please visit IR Italiana’s
website by scanning the
QR code.
Issue 333
August 2020
39

PRODUCTS & TECHNOLOGY
ASIA Pantum, Reuse, M6502NW, P2500W, M6502NW
Pantum enables easy
printing for Home
Working and Schooling
Pantum is introducing their cost-effective, M6502NW and P2500W models, with reusable cartridges, to provide highquality,
trouble-free and economical printing solutions for homes.
Pantum is introducing their costeffective,
M6502NW and P2500W
models, to provide high-quality, troublefree
and economical printing solutions for
homes.
Designed to meet the daily printing
needs in the home scenario, the singlefunctional
laser printer P2500W is capable
of printing 2,000 pages monthly. The
compact P2500W fits any desktop and
prints with speeds up to 22ppm.
The three-in-one M6502NW prints,
scans and copies and seamlessly integrates
paper and digital workstream for various
home working and learning scenarios from
scanning and printing business files to
submitting homework.
Reuse is on the agenda with the
compatibility of refillable toner cartridges,
users can replenish the printers with
toner with easy-to-use refill kits. It not
only reduces print costs but also mitigates
the negative impact of manufacturing
cartridges on the environment.
Getting started is made easy for printer
owners. Users just need to install the
printer driver downloaded from Pantum
website or extracted from the disc. Once
the driver file is initiated, users just need
to follow the instruction to connect and
finish installation with one click. Coupled
with Pantum APP, users can realize fast
and easy printing right from mobile phone
or tablet without any additional set-up or
direct contact.
Founded in 2010, Pantum is a printer
manufacturer and part of the Ninestar
Corporation, with its business covering
printers, printing materials, and printing
solutions and services. In 2011, Pantum
began its overseas expansion with
current global footprints in more than 50
countries and regions, including China,
the US, Europe, the Middle East, and
South Africa. Driven by its patented
technology, Pantum is continuously
innovating its office products to meet
the evolving needs of customers, offering
economical, user-friendly, and energyefficient
products as well as reliable
printing solutions. Today, Pantum is
now also bringing greater value to Indian
customers through its cost-effective
products, premium services. ■
ASIA Hubei Dinglong Co.,Ltd, Toner, New Products
Hubei Dinglong showcases latest products
Hubei Dinglong Co.,Ltd has announced latest additions to its printer and copier toner products range.
The most notable release, the company
said, is the toner and carrier for use in
Konica Minolta Bizhub c250i, c300i and
c360i. Excited about the launch, Hubei
DInglong explained: “This material is
the latest in the range of a strong and
proven line of Konica Minolta Products.
Especially interesting for MPS Dealers
& Distributors is the efficiency of K
Toner versus OEM.” For test data and
samples please contact your respective
sales contact.
Hubei Dinglong also advised that
the colour Brother toners have now
transitioned to Ningbo, China
Production. The company said that it is
the same formulation and specification
as before but now produced in a plant
that is focused on positive polarity
chemical toner.
The company also announced that the
development of its Xerox Polyester based
toners are progressing well, with the
pending release toner for use in Xerox
DocuCentre C2260, C3375, C5570 and
C7780 devices.
“Our continued investment in
developing new solutions for the Copier
& Printer Channels makes these all
but a few of new and planned
introductions,” the company added.
For further details on the abovementioned
and samples of Hubei
Dinglong Co.,Ltd toner and
carriers, please contact Ian Copsey
at Ianc@Dl-Kg.com. ■
40 Issue 333 August 2020

Search for The Recycler on Facebook for more news and industry coverage
GLOBAL Katun, Suite Complete, Cartridges, Remanufacturing
EUROPE Ecoservice, Cartridges,
New Products
Katun announces new products
Katun Corporation announced the introduction of high-quality replacement
products for Sharp and Canon dealers in America and its latest ‘Suite
Complete’ and replacement toner cartridges for European dealers.
The company has announced the
availability of Katun Performance
colour toner cartridges for use in Canon
imageCLASS LBP 622 devices. Katun
said this alternative solution provides
dealers with significant cost savings,
vibrant colour and OEM-equivalent
yields.
This product has been tested and
approved in Katun’s Research and
Development laboratory in Minneapolis,
Minnesota, to ensure it meets Katun’s
high standards, the company added.
Sharp dealers will be happy to know
that Katun has introduced replacement
monochrome toner cartridges for use
in Sharp MX-B 350/355/450/455-series
machines. Katun said these cartridges
come with excellent image quality plus
OEM-equivalent performance and yields,
which according to the company make
this product an excellent value.
Katun also offers a wide range of
personal care, safety and cleaning
supplies to help keep your business safe
and productive during this challenging
time. Gloves, sanitisers, cleaning cloths
and more are all part of Katun’s service
accessories offering.
Katun showcased the latest ‘Suite
Complete’ with a promotional video.
The products available in this ‘Suite
Complete’ are a full set of replacement
toner cartridges, replacement drum units,
waste containers, replacement pick up
rollers, paper and feed separation rollers
for use in Konica Bizhub C250i/C300i/
C360i-series machines.
Katun said about the launch that with
its new products, it offers its dealers
”increased profitability”, “early life cycle
opportunity” and “increase long term
profitability”.
Another great addition to Katun’s
colour toner portfolio is replacement
cartridges for use in Canon
imageRUNNER Advance C256/C356
machines. Katun said that this colour
toner has been tested in its Research and
Development laboratory in Minneapolis,
Minnesota to ensure it meets the
company’s high quality standards.
These products have been manufactured
in facilities that have earned the ISO
9001:2015 quality management system
certificate and the ISO 14001:2015
environmental management system
certificate, Katun added.
Katun also launched new replacement
toner cartridges for use in Utax and
Triumph Adler 4062i-series devices.
Several other imaging products have also
been introduced, including a replacement
colour toner cartridge set for use in Canon
I-SENSYS LBP 621/623/641/643/645
and replacement monochrome toner
cartridges for use in Kyocera 3212i series
and Kyocera 4012i series devices.
Katun products may be ordered by
email, phone or via the Katun Online
Catalogue – the one-stop Internet
resource that allows registered customers
to locate and order thousands of Katun
products while viewing real-time
information about their orders and
accounts. ■
To find out which
products are now available
in your market, customers
can access the Katun
Online Catalogue by
scanning the QR code.
Ecoservice
launches
remanufactured
inkjet cartridges
The Italian company has recently
widened its product range and
released new remanufactured inkjet
cartridges for use on HP PageWide
devices.
The latest addition to Ecoservice’s
product range are remanufactured HP
M0K02AE, M0J90AE, M0J94AE,
M0J98AE cartridges for use in HP
PageWide Color 755 DN, HP PageWide
Color 774 DN, HP PageWide Color 779
DN, HP PageWide Pro 750 DW, HP
PageWide Pro 772 DN and HP PageWide
Pro772 Z devices.
Recently, Ecoservice also added
remanufactured HP 728 XL (300 ml)
inkjet cartridges for use in HP DesignJet
T730/830 devices and remanufactured HP
976 Y cartridges for use in HP Pagewide
Pro 552 DW, HP Pagewide Pro 570
series, HP Pagewide Pro 577 DW and HP
Pagewide Pro 577 Z printers.
Also added were remanufactured
cartridges for use in OKI C 532/542/
MC 563/573, OKI C 612, OKI C
823/833/834/843 and OKI C 833/843
devices.
Ecoservice that its cartridges are produced
“in a certificated environment” according
to the ISO 9001:2015 and to the ISO
14001:2015 standard criteria. The
products performances follow the
standards set by STMC. ■
For more information
about Ecoservice, please
scan the QR code to visit
their website.
Issue 333
August 2020
41

PRODUCTS & TECHNOLOGY
GLOBAL Ninestar, G&G, New Products
Ninestar launches new patented solutions
Ninestar has introduced its latest G&G-branded patented solutions for various Xerox and Dell devices.
Xerox VersaLink C400 series, Phaser
6600N series and WorkCentre 6655 series
are popular colour printers. The installed
base of the above-mentioned three series,
accounts for about 38% of Xerox colour
printers. They share the same technology
with Dell 3760/3840/2660 series printers.
Ninestar announced G&G-branded
patented cartridge solution for use in
Xerox Phaser 6600N/6600ND/6600YDN
and Xerox WorkCentre 6605N/6605DN
devices. These cartridges are available in
normal page yield versions of 3,000 for the
black and 2,000 for the colour cartridges,
as well as a high yield version with page
yields of 8,000 for the black and 6,000 for
the colour cartridges.
Also now available are G&G-branded
patented cartridge solution for use in
Xerox Work Centre 6655/6655i/6655iXM
and 6655XM. These cartridges come with
page yields of 12,000 for the black and
7,500 for the colour cartridges.
The latest announcement also included
G&G-branded patented cartridge solution
for use in Xerox VersaLink C400DN/
C405DN/C400/C405 devices which come
with page yields of 5,000 for the black and
4,800 for the colour cartridges. A high
yield version is also available and boasts
page yields of 10,500 for the black and
8,000 for the colour cartridges.
These latest solutions boast patented
and IP-cleared technology. According to
Ninestar these cartridges come with “stable
and outstanding printing performance”
and have a “unique streamline structural
design” which “assures smooth installation
and better user experience”.
Ninestar’s product range also saw the
additions of G&G-branded patented
cartridge solution for use in Dell
C2660DN/ C2665DNF devices with page
yields of 6,000 for the black cartridges and
4,000 for the colour cartridges.
The latest G&G-branded patented
cartridge solution’s for use in Dell
C3760n/C3760dn and C3765dnf MFP
devices with page yields of 7,000 for the
black and 5,000 colour cartridges. The
high yield version is available with page
yields of 11,000 for the black and 9,000 for
the colour cartridges.
Furthermore, Ninestar added G&Gbranded
patented cartridge solution for use
in Dell S3840CDN/S3845CDN devices
with a page yield of 11,000 for the black
and 9,000 for the colour cartridges.
Ninestar also announced G&G-branded
tailored remanufactured cartridges aimed
at the healthcare sector applications.
This new G&G cartridge range is for use
in the healthcare industry for processes like
medical consultations, medical imaging
output and medical reporting.
Talking about the launch, Ninestar said:
“In face of the unexpected epidemic, G&G
has served lots of demands from healthcare
industry. It's a great honour for our tailormade
remanufactured products to be
recognised in this professional field and to
join the fight against COVID19.”
These new remanufactured cartridges
come with “high quality raw materials”
like imported OPC’s with “excellent wear
resistance and electrical conductivity”
and fine toner particles offering “strong
adhesion, high gloss, wider colour range,
complete blackness and low waste
paper rate”.
The cartridge range is for use in various
HP LaserJet, HP LaserJet Pro, HP Color
LaserJet and Canon i-Sensys devices.
Also introduced was a G&G-branded
“first-to-market” solution for use in
Samsung M2630/2840/2680/2890
series printers.
Targeted at small and medium-sized
working groups, Samsung released
the A4 mono laser printers SL-
M2630/2840/2680/2890 series in South
Korea in April 2020 which use MLT-K250
series cartridges.
The G&G solution for Samsung latest
series printers is now available and the
company is pleased to announce it is a
“first-to-market” solution with “selfdeveloped
patented design”, comes with
“stunning and consistent performance”
and is “RoHS and REACH compliant”.
This latest replacement cartridge
solution is for use in Samsung SL-M2630/
M2630ND, Samsung SL-M2840ND/
M2840DW, Samsung SL-M2843DW,
Samsung SL-M2680N/M2680FN and
Samsung SL-M2890FW/M2893FW.
These monochrome cartridges come in
two versions, with page yields of 1,500 or
2,000.
Also available now are G&G replacement
toner cartridges for use in Xerox B210,
B205 and B215 and Xerox B 1022 and
B1025 printers. These cartridges come
with page yields of 1,500 or 3,000 for the
Xerox B210 series replacement cartridges
and a page yield of 13,700 for the Xerox
B1025 series replacement cartridges.
Ninestar said its solution with a “unique
structural design and self-developed chips
allow G&G cartridges to be accurately
and easily recognised by printers.” The
company said it is a “first-to-market with
chips” solution and offers “OEM-like
user experience” as well as “premium
raw materials and components guarantee
consistent and stable quality.” ■
For the above-mentioned
cartridges or any other of
Ninestar’s product range,
please scan the QR code.
42 Issue 333 August 2020

visit www.therecycler.com for all the breaking news
EUROPE MPS Monitor, Analytics, MPS, PowerBI
MPS Monitor announces Analytics
Advanced reporting and Business Intelligence (BI) features built into MPS Monitor 2.0
which enable the creation of a customised analysis environment to dealers’ specific needs.
MPS Monitor has released Analytics, a
complete Business Intelligence platform
based on Microsoft PowerBI technology
and integrated into MPS Monitor 2.0, its
Software-as-a-Service (SaaS) solution for
remote management of printing devices
and Managed Print Services.
All MPS Monitor 2.0 users can now
create sophisticated Business Intelligence
reports, dashboards and interactive
visualisations to make faster and more
effective business decisions on their
customers and devices data.
MPS Monitor 2.0 Analytics is based
on Microsoft PowerBI Embedded
technology. Users can therefore fully
enjoy all reporting and BI functions by
analysing their data, without having to
purchase a PowerBI licence, and without
exporting or transferring data between
different systems.
Starting from predefined reports
and dashboards, aimed at effectively
presenting the most common
information and analyses, MPS Monitor
2.0 Analytics allows dealers to create
customised analysis environments in
which to blend, filter and interpret useful
data in the main areas of MPS Monitor,
such as connectors, devices, customers,
printing volumes, consumable
shipments, device fleet status, remote
operations and a wide range of other
information. The resulting reports
are then easily shared with other MPS
Monitor users and with customers,
providing an optimised management tool
that allows to understand and forecast
the main KPIs in business operations.
Analytics is accessed from the MPS
Monitor main menu, and it provides
the user with all the features offered by
PowerBI: the creation, in Self-Service
mode, of interactive dashboards that
automatically update with data from the
printing devices allows to customise and
improve MPS Monitor’s user experience.
“For over a decade, MPS Monitor has
been the ideal solution for dealers who
want to optimally manage their business
processes,” said Nicola De Blasi, CEO
of MPS Monitor Srl. “As a further
improvement to the platform, already
successfully adopted by over 1,500
dealers across 55 different countries
around the world, we now add the
powerful features of Analytics, which
allow the user to analyse and understand
all the operational and economic trends
and indicators related to their managed
device fleet. The use of Microsoft
PowerBI Embedded technology provides
extremely sophisticated analysis even for
users without previous BI experience,
thanks to its extreme user friendliness
and the wealth of knowledge that
Microsoft makes available on this
platform,” concluded De Blasi.
MPS Monitor is a global solution for
print fleet management and Managed
Print Services. The platform is available
in the Cloud, in Software-as-a-Service
(SaaS) mode, for all dealers, of any brand
of printers and in any country, who want
to control their managed print services
in a simple and efficient way, improving
customer service levels and drastically
reducing costs. ■
NORTH AMERICA Raven, Toner, Cartridges
Raven announces
new products
The company has revealed toner and replacement
cartridges for use in various Kyocera, Copystar and
Utax machines.
The latest additions to Raven’s product
range are for use in Kyocera Taskalfa
5052ci, 5053ci, 6052ci, 6053ci, Copystar
CS 5052ci, 5053ci, 6052ci, 6053ci and
Utax/TA Triumpf-Adler 5006ci, 6006ci
devices. Available are replacement
cartridges with chips, which come with
page yields of 30,000 for the black and
20,000 for the colour cartridges as well as
toner in refill bags.
Also available are replacement
cartridges and toner for use in Kyocera
Taskalfa 3552ci, 4052ci, 3553ci, 4053ci,
Copystar CS 3552ci, 4052ci and UTAX/
TA Triumpf-Adler 4006ci, 4007ci
machines.
Raven said that its products come
with “OEM equivalent print quality”,
“enhanced colour saturation to match
OEM”, “premium low melt toner
formula for better fusing” and offer
“significant savings over OEM”. ■
For more information
on the above-mentioned
or other Raven products,
scan the QR code.
Issue 333
August 2020
43

MARKETPLACE
TONER MANUFACTURER
COLLECTOR
COLLECTOR
CBC (Europe) GmbH
toner@cbc-europe.com
Tel: +49 211 530670
www.cbc-europe.com
FBO Organisation, S.L.
fbo@fbo-org.com
Tel: +34 936724863
www.fbo-org.com
LVL
hb.sales@lvlcartridge.com
Tel: +33 251 70 14 58
www.lvl.fr
REMANUFACTURER
RESELLER
TONER MANUFACTURER
wta Carsten Weser GmbH
info@wta-suhl.de
Tel: +49 3681 4529710
www.wta-suhl.de
Copyclic
info@copyclic.com
Tel: +33 01 60 78 78 78
www.copyclic.com
Integral GmbH
info@integral-international.de
TEL: + 49 (0) 28 33 60 60
www.integral-international.de
MARKET INTELLIGENCE
CARTRIDGE CLEANING SYSTEMS
SUPPLIER
LightWords Imaging
admin@lightwords.co.uk
Tel: +44 1270 878850
www.lightwordsimaging.com
Futor Cleaning System AG
info@futorag.ch
+41 716800549
www.futorag.com
TOKO Srl
toko@toko.ro
Tel: +40212327270
www.toko.ro
SUPPLIER
BROKER AND RECYCLER
TONER MANUFACTURER
Freckles Ltd
info@freckles.bg
Tel: +359 2 955 5560
www.freckles.bg
The Greener Side
info@greener-side.co.uk
Tel: +44 1427 700 700
www.greener-side.co.uk
Primedia Products
tmiller@primediamicr.com
Tel: +1 304-277-2050
www.primediamicr.com
44 Issue 333 August 2020

Contact us to advertise here: t.01993 899800 e. info@therecycler.com
Airbags for Toner Cartridges
Ideal for packing and
repacking toner cartridges
• Universal and reusable
• Fast, free delivery throughout the EU
• European stocks at affordable prices
• Terms available
Visit our new webstore now:
www.tonerpak.com
ETIRA membership benefits include:
Meeting new clients and partners at our
network meetings!
A strong fight against clever chips, unfair
patents, waste transport rules etc.!
PR-work to tell the world about remanufactured
cartridges and why they are good for both
consumers and the environment!
Promotion of top-quality remanufacturing
(standardisation)!
Join our business Code of Conduct, and sell
more cartridges thanks to our logo!
Meeting 60 top remanufacturers already
members of ETIRA...
ETIRA brings the remanufacturing Industry
together. Be part of the family!
Haydnlaan 13, 4837 CS Breda,
The Netherlands Tel: + 31 6 414 614 63
info@etira.org
www.etira.org
ETIRA: WORKING FOR ALL REMANUFACTURERS AND PARTNERS
Issue 333
August 2020
45

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46 Issue 333 August 2020

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Issue 333
August 2020
47