CSR Training Manual

MEDICATION ASSISTED TREATMENT
The purpose
of a business
is to create
a customer
who creates
customers.
~ Shiv Singh
Medication Assisted Treatment (MAT) is a form of treatment for substance
use disorders (addiction); it’s proven purpose is harm reduction, increased
recovery rates, improved quality of life for the patient and family, and saving
lives. MAT is offered in Volusia and Putnam Counties for adults 18 years of
age and older. MAT’s treatment team consists of: Physician/APRN, RN/LPN,
Clinician, Case Manager/Navigator, Peer Support Specialist, and Program
Director. The goal of MAT is to improve social functioning, relapse prevention,
improving moral reasoning, and selfesteem. You must be willing to
participate in all aspects of the program, including being seen on a weekly
basis. The frequency may change based on the recommendation by the Physician/APRN
in consultation with the remainder of the treatment team. Your
duration of treatment depends upon the severity of your addiction and your
motivation for treatment.
After you are engaged in MAT for 6-12 months and have moved to once a
month appointments for both therapy and medical, you are eligible for aftercare.
In aftercare you will be seen once a month by the Physician/APRN,
clinician and/or case manager and complete treatment plan reviews every
6 months. If relapse occurs and two positive drug screens are provided, the
clinical team may recommend that you go back to an outpatient level of care
in MAT.
Hours of Operation for MAT
MAT Volusia County, excluding major holidays;
1. Medical appointments (with prescribing Physician/APRN)
Monday —Thursday 8:30am to 4:00pm
2. Therapy appointments Monday — Friday 8:00am to 4:00pm
MAT Putnam County, excluding major holidays:
1. Medical appointments (with prescribing Physician/APRN)
Mondays Only 8:00am to 5:00pm
2. Therapy appointments Monday — Friday 8:00am to 5:00pm
Potential Course of Treatment/Services for MAT
Clinical Treatment/Services are provided by staff with a minimum of a Master’s
Degree; supervised by licensed clinician. Case Manager/Navigator Services
are provided by staff with a minimum of a Bachelor’s Degree, and Peer
Support Services are provided by staff with a minimum of High School Diploma/GED
with lived experience related to the population served; supervisor
possesses a Master’s degree. Medical treatment/services are provided
by a Physician/APRN and nursing services by a RN/LPN.
1. Intake and Orientation into treatment/services
2. History and Physical
3. Comprehensive/Biopsychosocial Assessment
4. Suicide Risk Assessment
5. Induction appointment, to determine appropriate level of medication
needed to manage withdrawal symptoms.
6. Individualized treatment plans (Initial, Master, and Reviews)
7. Weekly Drug Screenings
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CSR TRAINING MANUAL