FALL2020_SSCWN_web

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FILL IN THE BLANK If you would like to contribute your own answer, visit AutoCareForum.com and do a keyword search of “fill in the blank.” FILL IN THE BLANK: BEING A CAR WASH OWNER DURING THE YEAR OF 2020 HAS BEEN ___________ ...Excellent. - MEP001 What he said. - KleanRide ...a bit of a roller coaster. Depending upon the current state of Covid-19 in Victoria, Australia, the customers at the carwash have been up and down. Carwashes in our major city (Melbourne) are not allowed to open at all currently, and I REALLY feel for them. So overall, our year will be ok, but it’s certainly had its challenges. - Greg_T ...a nightmare trying to repair, get parts, and help - Cooll903 ...This year has been absolutely phenomenal, revenue way up, no problem getting parts or supplies. Labor was a little touch and go but we found a new guy to do the daily cleanup. We didn’t lose a day of business because of the pandemic. So I’d have to say life is good. - Randy ...Amazing. - water guy ...Fantastic. Blessed. - Bert79 ...Extraordinary. - soapy ... thankfully a year when the price of gas & diesel has remained relatively low & the weather has been reasonably self service car wash friendly! We have also noticed as inflation creeps upward .... $5 bills & higher in our in bay bill validators are increasing from the previous proportions in relation to $1 bills. If we could just find a way ... to make it less likely paper bills get wet or damp ... making them not functional in bill acceptors... - mjwalsh ...Exhausting and mentally draining! - washnvac ...Very challenging to say the least, but hey, we still have a couple of months left, let’s step on the gas and see what happens! - DiamondWash ...better than owning a restaurant. - Wash4Life ...My rural self serve has seen no drop in revenue, supplies are delivered on time. Hunting season is here so lots of out-of-staters dealing with snow, ice and mud. Good year to be in business. - swampdonkey ... better than owning a full service restaurant or barber shop! - Dan-Ark ...Yes - I think this comment nailed it. Some of us may have great numbers this year - maybe even better than ever, some of us might be down from previous years. Maybe it had to do with the pandemic, maybe it didn’t. But if there is a restaurant forum out there and someone posted this question - probably very few owners would have seen their business holding steady let alone increasing or being a banner year. I’ve seen some national stats for the amount of restaurants that have closed/will close and not be able to reopen. Don’t know what the stats would be for car washes closing this year, but doubt that we have the numbers the restaurant owners are experiencing. - Washnshine ... Judging by how well most car washes here are doing, I’m sure any car washes that have closed “due to COVID-19” were going to anyway. - MEP001 THIS ONE CUSTOMER WAS SO CLUELESS, HE/SHE ... ...The customer turns the rotary switch to “SOAP”, grabs the FOAM BRUSH and complains to me, “Hey Lady, this thing is broken - NO SOAP!” when they see NO foamy soap coming out of the brush. Meanwhile, white HP Soap is spraying out of the HP gun! :O I’m seeing this more often with the younger generation of new customers. - Kimerly Berg ...I decided to do a deep cleaning of a Hamilton dual changer. Had the entire guts removed to clean the cabinet. My head was fully in the cabinet when a customer lifted the metal flap to insert a bill. I looked up and her face was inches from the bill insert window. She inserted a bill and I dropped the coins into the cup. The look on her face was priceless. She probably still thinks there’s a man in there giving change. - mac ...I put a cone in front of one of my self service bays so I could replace a couple fittings in the equipment room. Just as I was going to remove a connection the bay pump turned on. I walked out to see a young man washing his pickup. I said, “Hey, you ran over my cone that I had blocking this bay so I could do some repairs.” He replied, “No, I moved it out of the way, this bay is a coin op - it’s always open.” Turned power off every time since then when working on a bay. - Kentadel 10 • FALL 2020 ...The worst one was when I had just gotten to the wash to shut it down because of a water emergency. I had a cop on the phone threatening me to get it shut down and was doing my best. I had a cone in front of every bay and was about to shut off the breakers, and heard a pump start. Went and looked, and the entitled ?!@#$%^& had just gone around the back and pulled in. I told him we were closed because of the water emergency, he just had a dark look and said, “I need to wash my car.” I told him he can’t, and that was why the bay was coned off. His genius reply: “Well you need to put a cone at both ends!” - MEP001 ...I now park in the bay with a vehicle. Last time I was cleaning pits with the tractor I had it blocked off with cones in the front and was exiting the back with the tractor bucket full of mud. A guy in a Subaru waited until I had backed out and headed over to dump the mud in a trailer. He drove around the cone and almost ended up in the pit since the grates were removed. Sorry to generalize but around here Subaru owners are pretty much like that. He had been watching me for a few minutes and decided if he could get around the cone then the bay should be his to use. ...Last Friday night I got a call after 6 pm from a lady who had put .25 cents short of the startup price and did not have any more money. Left a message that I had better come down right away and give her the $2.75 back since it was a lot of money to her ...... I never got the message until the next morning but would not have spent an hour of my night driving down to the wash and back for this immediate refund. I did call the next morning and said no problem giving her money back and I would meet her at 9:30 am at the wash. She never showed up. - Soapy ...Yesterday I saw a guy washing his car with the carpet shampooer on my fragramatic combo vac. He had carpet shampoo from front to back. - Jim64 ...Talking about customers removing the cones: I put two cones in front of my automatic and went to town to get some spare parts. On the way back a customer called and said he put money into the machine and it didn’t work. I just arrived at the carwash and of course the cones were put aside. I went to him and apologized sincerely. “I am sooo sorry. I don’t know what to say... we’ve closed that automatic but some idiot must have removed the cones. I am so sorry. Please let me get you your refund and I’ll have a quick look on the cameras {to see] who that idiot was. I mean: who in their right mind would remove safety cones in front of a carwash machine???” Needless to say that when I came back with his money the customer had already left. - JustClean
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