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Waikato Business News April/May 2021

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2021</strong><br />

11<br />

Vicki Dromgool with a Consew 230, still working<br />

perfectly decades after it was first acquired.<br />

flying out at 7am the next<br />

morning. Margaret was in bed,<br />

but told the woman she was<br />

welcome to pop around, pick<br />

up the key, head into town for<br />

the uniforms and return the<br />

key once she was done.<br />

And there was one man, a<br />

regular customer, who turned<br />

up at closing time on a Friday<br />

night to collect trousers that<br />

had been altered for him.<br />

“He picked his trousers<br />

up and away he went, and I<br />

picked up my briefcase and<br />

away I went and locked the<br />

grille downstairs. I got a<br />

phone call about half an hour<br />

later, and they said there was a<br />

man on the premises climbing<br />

up on the inside of the grille.<br />

‘You’d better come in because<br />

we can't get him out.’”<br />

It turned out the man had<br />

gone to the toilet on his way<br />

out, delaying him long enough<br />

that he was locked in, with<br />

no way of phoning anyone.<br />

In desperation he decided to<br />

scale the grille gate to try to<br />

get through a gap at the top,<br />

but got stuck while a crowd<br />

gathered outside.<br />

To rub salt in the wound,<br />

he ripped his trousers. Margaret<br />

mended them at no charge,<br />

and he remained a very good<br />

customer.<br />

“He took it in good part,”<br />

says Margaret of his ordeal.<br />

“He laughed.”<br />

In 1994, Margaret sold up<br />

and was finally able to take<br />

longer holidays without<br />

constantly having the business<br />

on her mind. The name stayed,<br />

however, and on <strong>May</strong> 9 this<br />

year Margaret Wallace Clothing<br />

Alterations marks 50 years<br />

in the city, on the same floor of<br />

the same building it started in.<br />

It does so under the ownership<br />

of Vicki Dromgool, who was<br />

an employee of Margaret’s<br />

when she sold and continued<br />

under Correna Kirby’s tenure<br />

before buying the business<br />

herself in 1999.<br />

The early ownership years<br />

were tough for Vicki, who<br />

inherited younger staff lacking<br />

experience, and she was<br />

busy. Things improved when<br />

she employed three “really<br />

good” staff members, Gail,<br />

Julie and Carol. Gail became<br />

Vicki’s mainstay, an “excellent<br />

seamstress”.<br />

Times have changed,<br />

clothing has got cheaper after<br />

import licences were removed<br />

in 1992, and the standard of<br />

tailoring is not what it was.<br />

On a sunny afternoon at Margaret’s<br />

beautifully kept Hamilton<br />

home, the two women<br />

swap notes.<br />

“Do you remember Thornton<br />

Hall?” Vicki asks. Margaret<br />

does indeed remember the<br />

New Zealand fashion label,<br />

which closed in 1997.<br />

“They were the most<br />

beautifully tailored clothes,”<br />

Vicki says. “They were<br />

lovely to work on but they<br />

were intricate. Whereas now<br />

you don't find stuff like that.<br />

We do quicker jobs now,<br />

because clothes are made so<br />

differently.<br />

“You can sew down a<br />

side seam right through the<br />

hem now. That's acceptable<br />

whereas you wouldn't be able<br />

to in those days."<br />

“Oh no,” Margaret agrees.<br />

“To put a zip in a pair of jeans<br />

now you could just about go to<br />

the Warehouse and buy a new<br />

pair,” she says.<br />

Vicki makes the point that<br />

at the other end of the scale a<br />

pair of jeans could cost $600.<br />

“Those are the things that I<br />

find that I'm doing, new zips<br />

in jeans that are expensive,<br />

new zips in suit trousers to<br />

keep them going.”<br />

They also remember staff.<br />

“The thing I realised is it's<br />

not only me that put me where<br />

I am. It was having good staff<br />

and we all worked as a team<br />

together,” Margaret says.<br />

Sadly, there have been bad<br />

experiences.<br />

The thing I realised is<br />

it's not only me that<br />

put me where I am. It<br />

was having good staff<br />

and we all worked as<br />

a team together.<br />

Both Margaret and Vicki<br />

have had staff steal from<br />

them. Margaret was also burgled<br />

five times, while Vicki<br />

remembers turning up at work<br />

one morning, when working<br />

for Correna, to discover the<br />

shop had been raided, with<br />

the burglars making their<br />

getaway by using cushion<br />

piping to lower themselves<br />

from the roof. The early Bernina<br />

is no longer in use, but<br />

other machines from Margaret’s<br />

time still are, including a<br />

blind hemmer, an overlocker<br />

and three plain sewers. However,<br />

they will soon be used<br />

elsewhere; on August 1, just<br />

over 50 years after opening<br />

for business, Margaret Wallace<br />

Clothing Alterations will<br />

end as Vicki follows Margaret’s<br />

footsteps and makes the<br />

most of her retirement.<br />

She has spanned more than<br />

30 years with the company, as<br />

employee and owner. And she<br />

has seen changes, not only to<br />

fashion but to the street.<br />

“Ward Street has changed<br />

in that time. It used to be the<br />

busiest little hub in Hamilton,”<br />

she says.<br />

Margaret, meanwhile, has<br />

outlived many of her former<br />

customers. One thing stays the<br />

same, however. “Even now, if<br />

I go to a funeral, I can pick a<br />

bad suit fitting,” she says.<br />

From left: Susan Rowlands, Vicki, Margaret, Jackie Gough and<br />

Jacqui Brown with Helen Sisson, front, wearing Lions jerseys<br />

after they added numbers to them for the touring team.<br />

Commercial Property<br />

Management & Valuations<br />

At Bayleys, we believe relationships are what businesses are built on and how they succeed.<br />

We understand that to maximise the return on your property you need:<br />

Professional property management<br />

Expert valuation advice<br />

A business partner that understands your views and goals<br />

Mike Gascoigne<br />

Branch Manager<br />

P 07 834 6690 M 027 430 8311<br />

mike.gascoigne@bayleys.co.nz<br />

Curtis Bones<br />

Senior Commercial Property Manager<br />

P 07 834 3826 M 027 231 3401<br />

curtis.bones@bayleys.co.nz<br />

James Harvey<br />

Commercial Facilities Manager<br />

P 07 839 0700 M 027 425 4231<br />

james.harvey@bayleys.co.nz<br />

Matt Straka<br />

Registered Valuer<br />

P 07 834 3232 M 021 112 4778<br />

matt.straka@bayleys.co.nz<br />

ALTOGETHER BETTER<br />

Residential / Commercial / Rural / Property Services

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