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It’s about making<br />
sure that we can<br />
stay open as an<br />
essential service<br />
business at Wacol on Tuesday,<br />
December 1, 2020. In between<br />
were Covid lockdowns, with<br />
Buswell and his team continuing<br />
with hygiene and social<br />
distancing protocols that<br />
are still in place today.<br />
Indeed, apart from customers<br />
picking up spare parts, visitors<br />
must scan a QR code when<br />
entering the building. And there<br />
are definitely no handshakes<br />
on offer.<br />
While it might be assumed that<br />
this caution could have come<br />
via Iveco parent company CNH<br />
Industrial being headquartered<br />
in Italy, one of Europe’s most<br />
Covid-affected countries,<br />
Buswell said Iveco Australia<br />
adopted specific measures from<br />
day one.<br />
“It’s not about being a<br />
germophobe; it’s about making<br />
sure that we can stay open as<br />
an essential service,” Buswell<br />
explained.<br />
“We have a lot of interstate<br />
truck drivers coming in. If we<br />
get one case of Covid, we could<br />
shut down. So, from a customer<br />
point of view, we’re not going<br />
to able to service vehicles and<br />
supply parts.<br />
“We only had one day’s<br />
downtime last year. From an<br />
essential service point of view,<br />
we had to provide the service for<br />
the garbage trucks, transport<br />
workers, concrete trucks and<br />
water trucks.”<br />
In addition, every vehicle that<br />
enters the workshop is sterilised<br />
Above: Plenty of<br />
social distancing<br />
space in the<br />
parts and service<br />
showroom<br />
Opposite below:<br />
Iveco Brisbane<br />
dealer principal<br />
Geoff Buswell<br />
FULLYLOADED.COM.AU July 2021 <strong>ATN</strong> 63
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