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Jeweller - September 2021

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BUSINESS<br />

Logged On<br />

The simplified guide to digital marketing<br />

BETH WALKER presents a concise guide to the world of digital marketing for business<br />

owners, from content marketing to SEO and social media.<br />

When I tell people I work in digital<br />

marketing, they often respond by saying<br />

they don't want to sell their products or<br />

services on social media.<br />

This reaction is understandable.<br />

These days, social media isn't always kind,<br />

and the algorithms used to determine which<br />

accounts and posts reach the most eyes<br />

are unpredictable.<br />

For this reason, I advise businesses to<br />

think of social media as the icing on<br />

the multi-layered cake of their digital<br />

marketing strategy.<br />

One definition of digital marketing is that<br />

it is the strategy of using the internet to<br />

market a business.<br />

The goal of digital marketing should be to<br />

create and optimise information that helps<br />

a business’ ideal customers understand<br />

everything about the business, which then<br />

makes them more likely to trust – and<br />

therefore purchase – from that business.<br />

It is a broad concept, and includes content<br />

marketing, search engine optimisation<br />

(SEO), social media marketing, website<br />

development and design, pay-per-click<br />

(PPC) advertising, lead generation, lead<br />

nurturing, and email marketing.<br />

These elements can be grouped roughly<br />

into two sections – content marketing and<br />

website development.<br />

Content marketing<br />

Content is the most time-consuming and<br />

often the most expensive part of a digital<br />

marketing strategy but it is key to engaging<br />

and exciting potential customers.<br />

When a business provides valuable<br />

information and keeps its online audience<br />

informed about its activities, it adds value.<br />

There is a lot of ‘noise’ on the internet and<br />

content marketing helps you to distinguish<br />

your business as a space where customers<br />

won't have their time wasted.<br />

As the business owner, you will know the<br />

types of content your customers need.<br />

Using keywords, you can create content<br />

Digital marketing is a broad concept with many different elements.<br />

about the most important topics for<br />

your business.<br />

When you develop a library of assets<br />

that are well-written or produced,<br />

authoritative, relevant, and attract your<br />

audience's attention, you will quickly<br />

become an authority in your field.<br />

Content marketing assets include:<br />

• Web page content<br />

• Blog posts<br />

• Emails<br />

• Infographics<br />

• Whitepapers<br />

• E-books<br />

• Videos<br />

• Podcasts<br />

• How-to guides<br />

• Webinars<br />

Content marketing also includes social<br />

media, lead generation, lead nurturing,<br />

and email marketing.<br />

Website development<br />

Your most important digital asset is<br />

your website. It is vital to have a website<br />

that presents a clear message and has<br />

easy navigation.<br />

User experience is something that can't<br />

The goal<br />

of digital<br />

marketing<br />

should be to<br />

create and<br />

optimise<br />

information<br />

that helps a<br />

business’ ideal<br />

customers<br />

understand<br />

everything<br />

about the<br />

business<br />

be overlooked, so it is critical to seek a<br />

visually appealing design.<br />

It's also necessary that your site is fully<br />

optimised for SEO, providing you with the<br />

best opportunities to rank highly in relevant<br />

Google searches.<br />

Incorporate SEO best practices into your<br />

website’s content, meta descriptions,<br />

and titles, incorporating key terms your<br />

customers – and potential customers – are<br />

using to search for businesses like yours.<br />

Finally, you'll need to connect your website<br />

to Google Analytics and Search Console<br />

– formerly known as Google Webmaster<br />

Tools – so you can ensure your site is being<br />

found on Google.<br />

Measurable results<br />

To ensure your digital marketing strategy is<br />

successful, it's important to analyse each<br />

element. This ensures your effort, time and<br />

resouces are actually working to connect<br />

you with your desired audience.<br />

However, the prospect of managing a digital<br />

marketing strategy may seem daunting, and<br />

you may want to seek further assistance.<br />

If you start searching for the terms and<br />

strategies highlighted in this article, you<br />

will find thousands of get-rich-quick<br />

pitches, hundreds of websites with people<br />

stating they are digital marketing experts,<br />

and just as many videos and webinars.<br />

Each will have a different way of doing<br />

things. So, who do you trust?<br />

If marketers are willing to teach you what<br />

they know to help you get started, that is a<br />

good sign. It is also a good idea to listen to<br />

a company that can prove its methodology<br />

with case studies.<br />

If a business cannot transparently show<br />

that its strategies work, why should you<br />

waste your time?<br />

BETH WALKER writes for US-based<br />

SMA Marketing, which specialises<br />

in digital marketing strategies for<br />

businesses. Visit: smamarketing.net<br />

<strong>September</strong> <strong>2021</strong> | 79

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