HSA November 21
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THE OFFICIAL PUBLICATION OF THE AUSTRALIAN HOTELS ASSOCIATION (SA BRANCH) NOVEMBER 20<strong>21</strong><br />
INSIDE THE NEWLY RENOVATED<br />
CREMORNE HOTEL &<br />
SEQUOIA LODGE<br />
PLUS<br />
Winners from the 20<strong>21</strong><br />
Awards for Excellence<br />
Years Serving the<br />
SA Hotel Industry<br />
WWW.BOYLEN.COM.AU<br />
WWW.AHASA.ASN.AU
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Telephone<br />
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(08) 8273 9300<br />
2 | Hotel SA | W W W . A H A S A . A S N . A U<br />
perks.com.au<br />
Back to Contents
Shortcut to Stories<br />
NOVEMBER 20<strong>21</strong><br />
SKIP TO <br />
20<strong>21</strong> Award Winners<br />
The Bridgeport and Marion Hotel<br />
named joint winners of Best Overall<br />
Hotel at the 20<strong>21</strong> AHA|SA Hotel<br />
Industry Awards for Excellence.<br />
SKIP TO <br />
The Cremorne Hotel<br />
Take a look inside the recently<br />
renovated Cremorne Hotel on<br />
Unley Road.<br />
SKIP TO <br />
Sequoia Lodge<br />
A behind-the-scenes look at the<br />
stunning, ultra-luxe Sequoia Lodge.<br />
SKIP TO <br />
Respect at Work Legislation<br />
Do you understand your obligations<br />
under the new Respect At Work<br />
legislation?<br />
SKIP TO <br />
Scott’s Spot<br />
This month, the spotlight will be on<br />
a short, heartwarming story from<br />
the Owen Arms Hotel.<br />
SKIP TO <br />
20<strong>21</strong> Awards Gala Dinner<br />
Photos<br />
The 20<strong>21</strong> AHA|SA Hotel Industry<br />
Awards for Excellence was held<br />
on Tuesday 26 October.<br />
I N T H I S I S S U E<br />
04 From the President<br />
06 From the General Manager<br />
08 Scott’s Spot<br />
10 20<strong>21</strong> AHA|SA Awards for Excellence<br />
20 The Cremorne Hotel<br />
36 Regional Meetings<br />
38 Respect at Work Legislation:<br />
What it Means for Your Business<br />
42 Pubs with Heart:<br />
AHA|SA Supports Mental<br />
Health Fundraiser<br />
Charity Golf Day Scores $2.8 Million<br />
to Assist Many Children’s Charities<br />
44 Sequoia Lodge<br />
50 AHA|SA Corporate Partner Directory<br />
51 AHA|SA Corporate Partners 20<strong>21</strong>-2022<br />
52 AHA|SA Office Holders and Publishing<br />
53 Gaming Care<br />
John Henry Langford started selling hotels in S A in 1959 and the Company that he founded remains<br />
active today.<br />
John Richard Langford joined his father’s Company in 1979 at age 25 after working on an outback<br />
sheep & cattle station, operating heavy machinery in the Pilbara and pulling beers in various pubs in<br />
Adelaide and Perth.<br />
John says that after nearly 42 years he has no intention of retiring especially as he still enjoys his<br />
profession, and the company of Publicans and others associated with the hospitality industry.<br />
So, if you are considering selling your hotel, think about speaking with John as the longest serving<br />
active Hotel Broker in SA with decades of experience in successfully negotiating the sale of Hotels<br />
on behalf of his many clients.<br />
0410 605 224<br />
john@langfordshotelbrokers.com.au<br />
www.langfordshotelbrokers.com.au<br />
W W W . A H A S A . A S N . A U | Hotel SA | 3
Years Serving the<br />
SA Hotel Industry<br />
From the President<br />
DAVID BASHEER – AHA|SA PRESIDENT<br />
New Hurdle a Bitter Blow<br />
The next few weeks loom as<br />
amongst the most critical for<br />
hospitality.<br />
Not only do we learn when we arrive<br />
at that magical “90% over 12 years<br />
of age” vaccination rate, but we<br />
also will get an appreciation of the<br />
ambitions of Government and the<br />
public service to remain in control<br />
of our businesses.<br />
Click here to<br />
watch video<br />
The roadmap announced on<br />
October 26 had most of us<br />
concerned and confused.<br />
Venues that benefit from domestic<br />
tourism have breathed a sigh of<br />
relief but for the rest, it was another<br />
setback. I’m no mathematician, but<br />
the amount of people required to<br />
be vaccinated at the long promised<br />
“80% over 16” rate versus the new<br />
bar of “90% over 12” does appear a<br />
disturbing figure.<br />
The AHA|SA is hearing reports the<br />
vaccination rates in this state have<br />
stalled. Not surprising, those keen<br />
to get vaccinated have done so.<br />
Those of us whose fortunes depend<br />
on everyone else doing the right<br />
thing are at the mercy of those<br />
whose income is not dependant<br />
on the State freeing restrictions.<br />
The fate of our Christmas season<br />
– critical to venues most damaged<br />
by the restrictions - rests with<br />
not just the anti-vaxers but the<br />
vaccination apathetic.<br />
The AHA|SA has enthusiastically<br />
taken up the Premier’s invitation at<br />
the October 26 media conference<br />
to work with Government to get the<br />
best outcome. There remain more<br />
questions than answers.<br />
1) When will we hit 90% over 12?<br />
2) What restrictions will remain?<br />
3) What will the obligation be<br />
on venues to have their staff<br />
vaccinated?<br />
4) What will the obligation be on<br />
venues to only allow vaccinated<br />
patrons into their venues?<br />
5) Will there be a transition period<br />
for functions already booked in<br />
good faith, unaware that<br />
patrons may need to be double<br />
vaccinated?<br />
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Beyond the obvious frustration for<br />
industry that the goalposts have<br />
been moved, my major concern is it<br />
smacks of a public service reluctant<br />
to lose control of our business.<br />
Do they envisage a day where they<br />
won’t have their fingers in our lives?<br />
Over the next few weeks, the<br />
interstate experience will give us<br />
a preview of what our lives will<br />
look like beyond the 90% target. It<br />
is critical we return to having only<br />
one public service body - logically<br />
Consumer and Business Services<br />
- deciding limits and associated<br />
trading conditions. History says SA<br />
Health has rarely empathised with<br />
the plight of our members and our<br />
staff since March 2020.<br />
On <strong>November</strong> 1, it was frightening<br />
to read The Advertiser’s report of the<br />
Chief Health Officer suggesting that<br />
restrictions, including mask wearing,<br />
would need to remain in place for<br />
300 days after <strong>November</strong> 23.<br />
For too long now we have been<br />
strangled by health red tape and<br />
regulations for the greater good<br />
of our COVID-19 response. We<br />
understood and accepted this.<br />
Equally, we have every right to<br />
believe those days will very soon<br />
disappear.<br />
Remember when we were “all in<br />
this together”?<br />
MENTAL HEALTH CONCERN<br />
You could not be blamed for feeling<br />
COVID-19 is the only health issue<br />
requiring attention.<br />
For too many in our industry, the<br />
20-month white knuckle ride<br />
around lockdowns and restrictions<br />
has taken its toll on our people’s<br />
mental health.<br />
This is coupled with the fact for<br />
almost two years we have been<br />
telling customers what they can<br />
and cannot do, whilst patiently<br />
explaining to patrons that we don’t<br />
make the rules. Yet the fact we<br />
are obliged to enforce them has<br />
resulted in operators and staff<br />
enduring sustained abuse as we<br />
have been forced to become the<br />
frontline “Covid cops” on the beat.<br />
The exhausting prospect of<br />
enforcing vaccine passports<br />
to battle fatigued customers<br />
heightens those concerns.<br />
Industry mental health issues now<br />
sit squarely alongside economic<br />
considerations at the top of the<br />
AHA|SA agenda.<br />
This is why we have partnered<br />
with EML to contribute $110,000<br />
towards tailored, industry-specific<br />
mental health programmes. During<br />
the year we have also supported a<br />
range of community programmes<br />
with a focus on mental health.<br />
Last month, the AHA|SA - through<br />
members contributions to the<br />
Independent Gaming Corporation -<br />
pledged $10,000 to Erin and Soda’s<br />
Mental Health awareness month in<br />
conjunction with the Breakthrough<br />
Foundation. This follows a similar<br />
commitment to Will and Dave’s<br />
Undies Drive on 5AA in July,<br />
supporting Katherine House and<br />
the Hutt Street Centre.<br />
We do understand there will be<br />
a need to continue that support<br />
into 2022.<br />
TWO SPEED HOTEL ECONOMY<br />
We must remain mindful that<br />
COVID-19 has produced a two<br />
speed hotel economy and it<br />
impacts people in different ways.<br />
Many of our CDB venues,<br />
particularly our accommodation<br />
hotels, are in real trouble, along<br />
with our members who don’t enjoy<br />
the benefit of significant gaming or<br />
retail revenue.<br />
For the second consecutive year<br />
it was impossible to judge the<br />
prestigious best live music venue at<br />
our recent Awards for Excellence.<br />
Our venues are the natural home<br />
of live music and getting the<br />
musicians, technicians and of<br />
course our venues back on their<br />
feet is a priority.<br />
Those most impacted by the<br />
COVID-19 regulations are deserving<br />
of the greatest consideration.<br />
They have been left behind with<br />
minimal Government support after<br />
JobKeeper finished.<br />
It need not be restricted to<br />
handouts. Other countries such as<br />
England, Japan and Norway have<br />
assisted on-premise venues with<br />
a cut in beer excise. The AHA|SA<br />
has long agitated this federal tax<br />
is far too high. We are currently the<br />
fourth highest beer taxed country<br />
in the world, and will rise to third in<br />
2023, overtaking Japan. Norway is<br />
the highest, but after they reduced<br />
their beer tax by 10%, the gap is<br />
narrowing. Last week, Great Britain<br />
reacted to the COVID-19 plight of<br />
pubs by offering the biggest tax<br />
cut for beer in 50 years, in what the<br />
Chancellor described as ‘a long term<br />
investment in British pubs’.<br />
A reduction in our crippling beer tax<br />
would assist COVID-19 struggling<br />
pubs and boost employment. Any<br />
such announcement would go down<br />
very well with the punters on the eve<br />
of a Federal election.<br />
CONGRATULATIONS<br />
Our 20<strong>21</strong> Awards for Excellence was<br />
a sensational night. Congratulations<br />
to our joint winners for Best Overall<br />
Hotel, the Bridgeport and Marion<br />
Hotels. The Bridgeport is a tribute<br />
to the vision and investment by Ian<br />
Tregoning and Graham Hobbs and<br />
a real boost for our regions. As a<br />
back-to-back winner of Best Overall<br />
Hotel, the Marion is the reward for a<br />
stunning rejuvenation by the Hurley<br />
family and a wonderful addition<br />
to the hospitality landscape of the<br />
southern suburbs.<br />
Best of luck to all our winners in<br />
next year’s National Awards.<br />
David Basheer, AHA|SA President<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 5
Years Serving the<br />
SA Hotel Industry<br />
From the General Manager<br />
IAN HORNE – AHA|SA GENERAL MANAGER<br />
The Arena – It’s a No-Brainer<br />
From a hotel and hospitality industry perspective, the<br />
development of the Adelaide Riverbank Arena is an<br />
essential piece of infrastructure whose development<br />
must be a priority if Adelaide is to compete successfully<br />
in the new post COVID-19 world.<br />
The promised new arena is to be first and foremost<br />
an outstanding contemporary live entertainment<br />
venue but importantly with much needed convention/<br />
exhibition adaptability and additional capacity, that<br />
also provides unsurpassed facilities and match-day<br />
experience for professional court sports. Simply put<br />
it is a multi-faceted solution that give the greatest<br />
possible flexibility to ensure South Australia is able to<br />
bid for any and every type of business event, cultural,<br />
entertainment and commercial gathering and yes,<br />
even a range of professional court sports.<br />
The Adelaide Riverbank Arena will significantly<br />
strengthen the Adelaide Riverbank Precinct’s<br />
competitive advantage and positioning as a world<br />
leading event, entertainment, and tourism precinct.<br />
It’s a crucial part of a bigger jigsaw puzzle that will<br />
place Adelaide as a competitive and desirable<br />
destination on par with any similar offering in the<br />
southern hemisphere, South East Asia and the world.<br />
Just because South Australians think Adelaide is a<br />
great place to visit doesn’t make it so in the eyes of<br />
the world. Adelaide and South Australian has some<br />
Adelaide Riverbank Arena is a proposed 15,000-capacity multi-purpose indoor arena<br />
on the edge of Adelaide's CBD. Photo - www.austadiums.com<br />
massive competition from other Australian State<br />
capitals with bigger populations and easier access and<br />
a range of international destinations like Hong Kong.<br />
Singapore, New Zealand just to name a few. That’s<br />
why the Arena model as part of an expanded Adelaide<br />
Convention Centre offering is crucial.<br />
The Adelaide Entertainment Centre on Port Road<br />
is nearing the end of its useful life and its capacity<br />
is clearly too small to enable the world’s biggest<br />
entertainment acts to be commercially viable. It’s also<br />
completely isolated from the CBD, the riverbank and<br />
the multitude of other City attractions that make up a<br />
capital city experience.<br />
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Click here to<br />
watch video<br />
If the Arena expansion does not proceed, Adelaide<br />
is going to increasingly miss out on more concert<br />
tours, the bigger business events and yes some<br />
outstanding professional sporting opportunities.<br />
That’s the harsh reality.<br />
“The value of national<br />
and international<br />
business events, cultural<br />
and entertainment and<br />
sporting events<br />
is a simple equation.”<br />
The value of national and international business events,<br />
cultural and entertainment and sporting events is a<br />
simple equation. It’s measured in greatly increased<br />
bed nights, further investment in infrastructure, greater<br />
appeal of Adelaide and South Australia as a state to<br />
invest and significant additional and permanent jobs.<br />
It’s a no-brainer.<br />
Can we afford an expanded convention, entertainment,<br />
and sporting facility with our health system under such<br />
pressure?<br />
Well of course we can and must.<br />
The cost of the Arena is spread over a number of<br />
years, there will be the sale of the Port Road site and<br />
importantly the total Convention facility on the riverbank<br />
will generate significant additional annual value of<br />
around $69 million to South Australian economy when<br />
operational. Then there is the additional revenue from<br />
additional bed nights, tours, transport, and hospitality<br />
shared by a multitude of SA based services and<br />
suppliers.<br />
The Arena is much more than a basketball court - it’s<br />
a crucial piece of infrastructure ensuring the Adelaide<br />
Convention Centre complex continues to maintain<br />
and create business activity and opportunity and so<br />
importantly additional tourism, entertainment, and<br />
business events revenue for the State Government<br />
and the tourism and hospitality industry and of course<br />
many more jobs well into the future!<br />
It’s a no-brainer!<br />
Ian Horne, AHA|SA General Manager<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 7
O N E F O R T H E R O A D W I T H V A U G H A N Y<br />
Scott’s Spot<br />
Hello all and welcome to the <strong>November</strong> edition of<br />
Scott’s Spot. This month’s edition will cover the usual<br />
short stories, photos and random observations over<br />
the last month.<br />
This month, the spotlight will be on a short, heartwarming<br />
story from the Owen Arms Hotel <br />
which reinforces the importance of community<br />
and friendships that this industry thrives on.<br />
REGIONAL MEETINGS<br />
There was one Regional this month which covered<br />
the Adelaide Metropolitan area down at The Palais in<br />
Semaphore where we had over 100 members and<br />
corporate partners attend. A massive thanks to Steve<br />
and Bob Karpluk along with functions manager, Vicki<br />
Konnis, for hosting this event on a beautiful, October<br />
Spring day.<br />
Bob, Steve and Vicki from the Palais with Mark Falconer from the<br />
Broadway Hotel jumping in with Johnny Giannitto from the Giannitto<br />
Hotel Group.<br />
I’m sure by now, you’re all listening to the AHA|SA<br />
podcast, “Our Shout”. I have had the pleasure of<br />
interviewing hotel identities and recently met Damian<br />
Peterson, Publican at The Hotel Metropolitan .<br />
We had to start with a soothing ale before the hardhitting<br />
questions were<br />
asked! We had a blast<br />
recording this podcast<br />
and thanks to Damian<br />
for being involved.<br />
Make sure you have a<br />
listen by clicking here .<br />
See photo below with<br />
Damian.<br />
Here is the touching story of long-term customer, Keith,<br />
in the words of Owen Arms publican, Cathy Gregory.<br />
Keith moved to Owen in 1992 and our family bought and<br />
moved into the Owen Arms Hotel about two<br />
weeks later.<br />
Keith was an Englishman with a broad accent and bushy<br />
grey sideburns. He was also a loyal customer, regularly<br />
frequenting our hotel over three decades.<br />
Obviously, you get to know a bloke pretty well over 30<br />
years. He was a passionate Crows supporter, he loved<br />
soccer and was apparently pretty good at it when he<br />
was younger. He loved to read, he loved answering the<br />
questions on the Chase TV show, he loved West End<br />
Draught and he really did not like seafood or mushrooms.<br />
As life goes…Keith got sick and very sadly after a short<br />
illness, he passed away. After his funeral in Balaklava the<br />
wake was of course at the Owen Arms Hotel, and later<br />
that afternoon the funeral directors drove the hearse to<br />
Owen, and everybody stood each side of the main road<br />
in front of the pub with a West End pint, saying “cheers”<br />
to Keith as he did his last drive by the hotel in the back of<br />
the hearse on his way to the crematorium.<br />
A few weeks later, Keith’s brother came to the hotel and<br />
handed my husband a pale blue urn and said, “This is<br />
Keith.” His kids have a little bit of him each in a locket<br />
around their necks and he requested before he died that<br />
the rest of him had to come to the pub!<br />
Well, this has never happened to us before, we were<br />
shocked and we didn’t really know what to do. We were<br />
sort of proud that he wanted to stay at the pub, but my<br />
husband said, “Where do we put him?”<br />
I said to put him next to the TV in the front bar - he can<br />
hear the Chase clearly and he can watch all the Crows<br />
games. So that’s what we did.<br />
We have a few concerns about what the protocol is when<br />
you take custody of a light blue urn…<br />
If we sell the hotel, does he stay with the hotel or do we<br />
take him with us?<br />
When we die, do we leave him to our kids?<br />
Do we make him part of the lease agreement when we<br />
sell and list him as part of the plant and equipment?<br />
These questions all remain unanswered but, in the<br />
meantime, he’s safe up there next to the TV in his blue<br />
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On the road<br />
urn, and if anyone wants to have a chat with him, they<br />
ask bar staff if he can come down and we put him on the<br />
bar, and they can have a beer with him and then he goes<br />
back up next to the TV.<br />
This story is so beautiful and, frankly, put a tear to my<br />
eye when reading and compiling for this edition.<br />
The below photo features a very good friend of Keith’s,<br />
Susie Rankine of Owen, having a beer with him, as she<br />
often does.<br />
Historic Sutherlands Hotel .<br />
The one and only GM Andrew Tyson in the<br />
engine room of the Waikerie Hotel .<br />
Publican Danielle from the Blanchetown Hotel showing the perfect<br />
pouring technique.<br />
Random photo of South Australia’s Bedrock Water Ski Club. Located a<br />
few kilometres out of Blanchetown on road to Morgan in the backwaters<br />
off the Murray. Beautiful spot for all you slalom and jump skiers out there!<br />
Can I stress that if there are any stories to tell - and<br />
there would be plenty - please let me know, as<br />
community and friendship within pubs is such a<br />
beautiful thing!<br />
Finally, it’s time to farewell Phil and Maz Turner who<br />
are retiring after being publicans at The Marree Hotel <br />
for 10 years. Enjoy!<br />
Following are a few snaps taken when out and about.<br />
Until next time, bye for now.<br />
Looking up at the Islanders Tavern , Hindmarsh Island.<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 9
BEST OVERALL HOTELS<br />
BRIDGEPORT HOTEL<br />
& MARION HOTEL<br />
BRIDGEPORT HOTEL AND MARION HOTEL NAMED JOINT HOTELS OF THE YEAR AT THE 20<strong>21</strong><br />
AHA|SA HOTEL INDUSTRY AWARDS FOR EXCELLENCE<br />
Bridgeport Hotel.<br />
Bridgeport Hotel wins Best Overall Hotel.<br />
Two hotels have been crowned the<br />
best in South Australia at the 20<strong>21</strong><br />
Hotel Industry Awards for Excellence,<br />
held at the Adelaide Entertainment<br />
Centre. Bridgeport Hotel in<br />
Murray Bridge and the Marion Hotel <br />
have both been named SA’s Best<br />
Overall Hotel in 20<strong>21</strong>.<br />
Passion and perseverance has<br />
transformed the Bridgeport Hotel<br />
into a true masterpiece. After 25<br />
years of ownership and 11 years<br />
of planning and development,<br />
owners Graham Hobbs and Ian<br />
Tregoning have realised their<br />
vision with the opening of the<br />
stunning re-developed 100-room<br />
Bridgeport Hotel.<br />
Proudly overlooking the famous<br />
Murray River, the $45 million redevelopment<br />
has retained its local<br />
identity, whilst completing an<br />
extensive new development. The<br />
Bridgeport offers everything from<br />
stylish accommodation, quality<br />
dining, a bustling sports bar, and<br />
extensive meeting and events<br />
facilities. It also introduced<br />
a ground-breaking jobs program<br />
for the long-term unemployed in<br />
the region.<br />
Also winning the top prize for<br />
the second year in a row was the<br />
Marion Hotel. The $20 million<br />
transformation of the Hurley<br />
Hotel Group pub was completed<br />
in September 2019, and the<br />
hotel continues to set incredible<br />
standards in food and beverage,<br />
functions, accommodation, retail<br />
and gaming.<br />
Some of Adelaide’s newest<br />
accommodation hotels have made<br />
their mark in this year’s awards.<br />
Hotel Indigo Adelaide Markets <br />
has won Best Boutique/Superior<br />
Hotel Accommodation for its vibrant<br />
145-room hotel near the Adelaide<br />
Central Markets.<br />
Eos by SkyCity has won Best Deluxe<br />
Hotel Accommodation, providing<br />
guests with a true luxury experience,<br />
and an opportunity to experience<br />
modern hospitality at its finest.<br />
Oval Hotel has also taken home<br />
a prize, winning the Best Restaurant<br />
– Accommodation Division for the<br />
hotel’s flagship dining experience,<br />
Five Regions Restaurant. Five<br />
Regions offers a new take on<br />
seasonal degustation dining, with<br />
its “wine comes first” approach to<br />
menu design, showcasing the very<br />
best wines of SA’s world-renowned<br />
wine regions.<br />
10 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Marion Hotel.<br />
Marion Hotel wins Best Overall Hotel for second year in a row.<br />
All winners will go on to compete<br />
in the National AHA Awards in<br />
Hobart on 7 February 2022.<br />
2KW has won Best Restaurant<br />
– General Division for the second<br />
year in a row, and Best Outdoor<br />
and Non-enclosed Facility. Once<br />
again setting the highest standards<br />
in food and beverage and menu<br />
design, Executive Chef Trent Lymn<br />
has been at the helm for four years.<br />
His passion for SA produce is<br />
evident with every menu he creates.<br />
The judges also loved the outdoor<br />
rooftop space, with its year round<br />
adaptability – a perfect rooftop<br />
oasis with exceptional service and<br />
attention to detail.<br />
Many country hotels were<br />
recognised, including the Dalrymple<br />
Hotel in Stansbury, which won<br />
the award for Best Bistro Casual<br />
Dining – Country. The judges were<br />
impressed by Head Chef William<br />
Glazbrook’s ability to merge the<br />
traditional pub food expected by<br />
so many in the country, with more<br />
refined dishes with a modern<br />
Australian theme and a touch of<br />
Asian flavours.<br />
The newly renovated Peninsula<br />
Hotel in Taperoo has won<br />
the Award for Best Marketing &<br />
Promotion – General Division,<br />
and has also received two judges<br />
commendations for Bistro Casual<br />
Dining – Outer Metropolitan, and<br />
Redeveloped Hotel – Metropolitan.<br />
“Congratulations to all the<br />
outstanding winners of the 20<strong>21</strong><br />
Hotel Awards for Excellence,” said<br />
AHA|SA General Manager Ian Horne.<br />
“The incredible standards in<br />
food and beverage, service and<br />
experience set by all of our winners<br />
this year is a testament to the<br />
absolute resilience and innovation<br />
of the hotel industry.<br />
“Even through the continuing<br />
challenging times, the hotel industry<br />
and our people continue to lift,<br />
innovate and set high standards<br />
across all facets of our venues.<br />
“As we celebrate 150 years of the<br />
Australian Hotels Association<br />
(SA) branch, we are proud to be<br />
representing this incredible industry,<br />
and in turn, the 26,000 people it<br />
employs.”<br />
The 20<strong>21</strong> AHA|SA Hotel Industry<br />
Awards for Excellence was held<br />
on Tuesday 26 October. Over 750<br />
people attended this premier event<br />
with entertainment provided by<br />
Australian singer-songwriter Sarah<br />
McLeod and Adelaide band, The<br />
Cast and hosted by Will Goodings.<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 11
WINNERS<br />
01<br />
02<br />
02<br />
02<br />
03<br />
04<br />
05<br />
06<br />
07<br />
01 DRAUGHT BEER QUALITY<br />
Malt Shovel Taphouse<br />
02 RECOGNITION OF<br />
ADAPTION & INNOVATION<br />
Crown Inn Kingston, Gumeracha Hotel &<br />
The Playford - Joint Winners<br />
03 MID-RANGE HOTEL<br />
ACCOMMODATION<br />
Atura Adelaide Airport<br />
04 BOUTIQUE/SUPERIOR HOTEL<br />
ACCOMMODATION<br />
Hotel Indigo Adelaide Markets<br />
05 DELUXE HOTEL ACCOMMODATION<br />
Eos by SkyCity<br />
06 BISTRO CASUAL DINING<br />
– COUNTRY<br />
Dalrymple Hotel, Stansbury<br />
Judges Commendation - Stockwell Hotel<br />
07 BISTRO CASUAL DINING<br />
– INNER METROPOLITAN<br />
Maylands Hotel<br />
Judges Commendation - Lion Hotel<br />
08 BISTRO CASUAL DINING<br />
– OUTER METROPOLITAN<br />
Stirling Hotel<br />
Judges Commendation - Peninsula Hotel<br />
12 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
08<br />
09<br />
10<br />
11<br />
12<br />
13<br />
14<br />
15 16<br />
09 RESTAURANT<br />
– ACCOMMODATION DIVISION<br />
Oval Hotel - Five Regions Restaurant<br />
10 RESTAURANT – GENERAL<br />
DIVISION COUNTRY<br />
Watervale Hotel<br />
11 RESTAURANT – GENERAL<br />
DIVISION METROPOLITAN<br />
2KW<br />
12 BAR PRESENTATION &<br />
EXPERIENCE – COUNTRY<br />
McLaren Vale Hotel<br />
13 BAR PRESENTATION &<br />
EXPERIENCE – METROPOLITAN<br />
Mayfair Hotel - Hennessy Bar<br />
Judges Commendation - Mr Jones - The Gully<br />
Public House & Garden<br />
14 OUTDOOR OR NON-ENCLOSED<br />
FACILITY<br />
2KW<br />
15 SPORTING ENTERTAINMENT<br />
VENUE FACILITY<br />
Warradale Hotel<br />
16 COMMUNITY SERVICE<br />
& SUPPORT<br />
Berri Hotel<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 13
WINNERS<br />
17 18<br />
19<br />
20<br />
<strong>21</strong><br />
22<br />
23 24<br />
25<br />
17 MARKETING & PROMOTION<br />
– GENERAL DIVISION<br />
Peninsula Hotel<br />
18 TOURISM & REGIONAL PROMOTION<br />
Port Lincoln Hotel<br />
19 ENVIRONMENTAL & ENERGY<br />
EFFICIENCY PRACTICE<br />
Watervale Hotel<br />
Judges Commendation - Uraidla Hotel<br />
20 GAMING VENUE – COUNTRY<br />
Tanunda Hotel<br />
<strong>21</strong> GAMING VENUE – METROPOLITAN<br />
Marion Hotel<br />
Judges Commendation - The Grove<br />
22 TAB LICENSED VENUE<br />
Morphett Arms Hotel<br />
23 MEETING & EVENTS VENUE<br />
– ACCOMODATION DIVISION<br />
Mount Lofty House<br />
24 MEETING & EVENTS VENUE<br />
– GENERAL DIVISION<br />
Marion Hotel<br />
Judges Commendation - Lion Hotel<br />
25 RETAIL OUTLET<br />
Arkaba Hotel & East End Cellars - Joint Winners<br />
26 REDEVELOPED HOTEL – COUNTRY<br />
Bridgeport Hotel<br />
Judges Commendation - Stockwell Hotel<br />
14 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
SHORTCUT TO <br />
SEQUOIA LODGE STORY - CLICK HERE <br />
REGIONAL MEETING PHOTOS - CLICK HERE <br />
25<br />
26<br />
27<br />
28<br />
29<br />
30<br />
31 32 33<br />
27 REDEVELOPED HOTEL – METROPOLITAN<br />
Uraidla Hotel<br />
Judges Commendation - Peninsula Hotel<br />
28 STAFF DEVELOPMENT & TRAINING<br />
RD Jones Group<br />
Judges Commendation - Bridgeport Hotel<br />
29 CHEF OF THE YEAR<br />
Anthony Giardina - Arkaba Hotel<br />
30 EMPLOYEE EXCELLENCE IN SERVICE<br />
- ACCOMMODATION DIVISION<br />
Chris Speck - Mount Lofty House<br />
31 EMPLOYEE EXCELLENCE IN SERVICE<br />
- GENERAL DIVISION<br />
Heath Johansen - Uraidla Hotel<br />
33<br />
32 HOTEL INDUSTRY RISING STAR<br />
Holley Smith - Port Lincoln Hotel<br />
33 BEST OVERALL HOTEL<br />
Bridgeport Hotel & Marion Hotel<br />
- Joint Winners<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 15
16 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Click here to<br />
watch video<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 17
18 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 19
The Cremorne Hotel<br />
SMOOTH NEW LOOK FOR LANDMARK CREMORNE<br />
WORDS: LUCY BREWER<br />
20 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Hahndorf Hill Winery is proud to be a supply partner<br />
to the Cremorne Hotel and the Duxton Pubs Group.<br />
PH 8388 7512<br />
www.hahndorfhillwinery.com.au<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | <strong>21</strong>
Steel<br />
Stainless<br />
Commercial<br />
&<br />
Service<br />
Food<br />
Equipment<br />
Commercial<br />
Refrigeration<br />
Since opening in 1854, The Cremorne Hotel has<br />
been an impressive landmark on Unley Road.<br />
Duxton Pubs Group acquired the property in March<br />
20<strong>21</strong> and traded for a month before closing the main<br />
bar and dining room for renovations, which are now<br />
complete.<br />
“We identified the hotel as having huge potential to<br />
return a food-focussed venue back to the community,<br />
whilst continuing the tradition of being an iconic<br />
suburban drinking destination,” said Joshua Hillary,<br />
Group General Manager.<br />
DESIGN<br />
The recent refurbishment was headed by Sarah<br />
Matthews and Kara Walsh (interior), working with<br />
Carlo Panozzo of Folland Panozzo Architects.<br />
Minimal structural changes were made to The<br />
Cremorne—the main work was installing a wall and<br />
doorway from the central area of the hotel through<br />
to the sports bar and gaming room.<br />
“This was intended to create a point of difference<br />
between these areas and the main hotel operation,”<br />
said Joshua.<br />
“It gives patrons the ability to have a space unique<br />
to the experience they are setting out to have, be it<br />
watching sport or punting, or dining with family or<br />
friends, or enjoying a drink and some live music in<br />
the sunny courtyard.”<br />
Those familiar with The Cremorne may notice the<br />
ceilings in the main bar have been lifted, and lighter<br />
tones have been incorporated in the fixtures and<br />
furniture, resulting in a “much brighter and open” style.<br />
Local company Agostino and Brown supplied all of<br />
the bar stools, booths and tables in the dining, bar and<br />
lounge areas.<br />
Baker & Sons Acquires C&E Stainless Steel<br />
AJ<br />
combination of skills producing the best quality of service<br />
A<br />
Kitchen Fit Out<br />
1800 423 626<br />
ajbaker.com.au<br />
RTA: AU10320<br />
22 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
We are a full service, property maintenance<br />
specialist that has been working with Adelaide<br />
businesses for more than 30 years. Our core<br />
focus is property maintenance, commercial fitouts<br />
and construction management.<br />
We have a team of 32 directly employed<br />
Construction Specialists to offer complete fit<br />
out services as well as preventative and reactive<br />
maintenance services. We are the ultimate one<br />
stop shop.<br />
We are proud to be a part of<br />
The Cremorne Hotel team.<br />
51 Hampton Road<br />
Keswick SA 5035<br />
M: 8292 6333<br />
W: kennedyps.com.au<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 23
FOOD<br />
The food and beverage offering at The Cremorne is<br />
diverse, and according to Joshua, a point of difference<br />
for the hotel.<br />
“We’ve tried to cater to the local market with a balanced<br />
and exciting food and beverage offering that lends itself<br />
to being enjoyed in whichever way the guests choose,”<br />
he said.<br />
“We have a range of 18 tap beers made up of key<br />
favourites from Coopers, Lion and CUB, alongside<br />
a number of local craft offerings from Big Shed,<br />
Mismatch to name a few.<br />
“Our custom built wine room houses a list of around<br />
120 local, domestic and international wines, with a<br />
rotating feature winery program every six weeks.<br />
“Our house pour gin and vodka are locally distilled at<br />
Adelaide Hills Distillery.”<br />
“The food and beverage<br />
offering at The Cremorne<br />
is diverse, and...a point of<br />
difference for the hotel. ”<br />
CREMORNE HOTEL<br />
1K ARE PROUD SUPPLIERS OF THE CREMORNE HOTEL<br />
PHOTOGRAHER: WILL MATTHEWS<br />
WWW.1000CHAIRS.COM.AU<br />
24 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Congratulations<br />
The Cremorne Hotel!<br />
for the completion<br />
of its stunning<br />
refurbishment.<br />
We are proud to be the chosen<br />
suppliers of quality leather and<br />
custom Restaurant Menu Covers<br />
to many South Australian venues.<br />
fcm<br />
SALES &<br />
PROMOTION<br />
fcm<br />
MENU COVERS - CUSTOM PRINTING - HOTEL DIRECTORIES - DISPLAY STANDS<br />
www.fcmsales.com.au | 1300 361 600 | sales@fcmsales.com.au<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 25
MENU<br />
The dining menu pays homage to classic British pub<br />
dining, and patrons can expect “traditional pub classics.”<br />
Some examples of what you will find on the new-look<br />
menu include:<br />
• Duck scotch egg with fig and cherry chutney<br />
• Fish finger sandwich<br />
• Steak frites: Cape Grim sirloin with gentleman’s relish,<br />
chips and a garden salad<br />
• Ale battered cod and mushie peas: chip shop curry<br />
sauce, chips and a garden salad<br />
• Scallop and fish pie: pommes purée, broccolini and<br />
mushie peas<br />
• What English pub menu doesn’t have a curry? At The<br />
Cremorne it’s a chicken tikka masala with steamed<br />
rice, pappadum, butter naan and cucumber raita<br />
• Eton mess :rhubarb, strawberry, meringue, whipped<br />
cream, and coulis<br />
• Cheese selection: shropshire blue, ossau iraty,<br />
d’affinois, prune and walnut roulade, and house made<br />
crackers<br />
In addition, there are 10 items on the plant-based menu.<br />
CONGRATULATIONS<br />
ON THE STUNNING<br />
REDEVELOPMENT OF<br />
THE CREMORNE HOTEL.<br />
e sales.adelaide@bidfood.com.au<br />
p 8243 5100<br />
w www.bidfood.com.au<br />
26 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
“We are passionate about<br />
bringing a diverse food offering<br />
back to the dining room, and<br />
pushing the boundaries of our<br />
beverage program...”<br />
Proudly supplying<br />
The Cremorne Hotel<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 27
As a supplier and installer of premium quality<br />
commercial window furnishings, Country Blinds<br />
is proud to have been part of the Cremorne<br />
Hotel’s recent major renovation.<br />
Get the Country advantages working for you.<br />
• Builder’s Licence BLD267291<br />
• A custom design facility and factory at Mt Barker<br />
• Get a fixed, written quote, samples and design details<br />
• 24/7 service and repair support is available<br />
• 2-Year Product and Workmanship Warranty<br />
“The curved sheers provide a soft, beautiful ambiance<br />
in the restaurant. The team at Country Blinds provided<br />
us excellent service and great attention to detail when<br />
finding a solution to the curved wall”<br />
Sarah Matthews, Cremorne Hotel<br />
PHONE 1300 931 520 FOR A FREE DESIGN<br />
CONSULTATION AND QUOTE OR SIMPLY VISIT<br />
countryblinds.com.au/commercial<br />
Curtains – Blinds – Shutters – Awnings. Automation a specialty.<br />
CB0862<br />
28 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
FUTURE PLANS<br />
Further renovations are set to take place in early<br />
2022. There are plans to make changes to the façade<br />
of the hotel and freshen up the sports bar and TAB.<br />
The screening between the beer garden and Unley<br />
Road is also rumoured to be due for a makeover, and<br />
there are suggestions that the drive through bottle<br />
shop is in line for a significant upgrade.<br />
The redevelopment coincides with the development<br />
of a seven-storey apartment complex directly across<br />
Unley Road. That project is reported to be worth<br />
$41 million and includes 59 apartments and a retail<br />
complex<br />
“We are very excited to see The Cremorne continue<br />
to be a staple of the evolving Unley community,”<br />
said Joshua.<br />
“We are passionate about bringing a diverse food<br />
offering back to the dining room, and pushing the<br />
boundaries of our beverage program to ensure<br />
guests continue to enjoy The Cremorne in whichever<br />
way best suits them now and into the future.”<br />
Skala Bakery is a proud supplier<br />
of The Cremorne Hotel.<br />
www.skalabakery.com.au<br />
CONGRATUALTIONS ON ANOTHER<br />
FANTASTIC VENUE!<br />
Since 1952, Skala has proudly carried on the traditions of artisan baking - making delicious breads,<br />
pastries and cakes with South Australian hands, and serving South Australian customers.<br />
Wholesale Retail 08 8240 2001<br />
@skalabakery<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 29
DUXTON<br />
Duxton Pubs Group is the hotel investment fund<br />
created by SA publicans Ed Peter, Brett Matthews and<br />
Martin Palmer. Brett and Martin are well known hotel<br />
entrepreneurs whose hotels have often featured in the<br />
annual AHA|SA awards.<br />
Ed is the Group Chairman of Duxton Asset Management<br />
and former Head of Deutsche Asset Management Asia<br />
Pacific, Middle East and North Africa. He also sits on<br />
the University of Adelaide’s Agribusiness Wine Advisory<br />
board.<br />
In addition to The Cremorne, the Group now comprises:<br />
• Belair Hotel <br />
• Brompton Hotel <br />
• Bushmans Arms <br />
• Crafers Hotel <br />
• District Hotel <br />
• Flagstaff Hotel <br />
• Kincraig Hotel <br />
• Lion Hotel <br />
• Mansfield Park Hotel <br />
• Marryatville Hotel <br />
SPECIAL PROJECT FURNITURE<br />
MADE IN ADELAIDE<br />
FOR THE CREMORNE HOTEL<br />
BY AGOSTINO & BROWN<br />
AGOSTINO&BROWN<br />
30 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
COMMERCIAL HYGIENE SOLUTIONS<br />
CLEAN HANDS, CLEAN SPACES, THEN EAT.<br />
Versatile hand sanitiser stations.<br />
Bathroom and table hygiene solutions, all<br />
customisable to your venue interior aesthetics.<br />
hello@yardskincare.com | 0408 069 548<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 31
TTTHHEEEEE DDDUUUXTTTOOOOOOONNNNNN PPPPUUU GRRRROOOOOOOUUUPPPP FOOOOOOORRRR TTTHHEEEEE<br />
TTTOOOOOOO<br />
CRRRREEEEE9OOOOOOORRRRNNNNNNEEEEE HHOOOOOOOTTTEEEEELLLLL RRRREEEEENNNNNNOOOOOOOVVAAAAATTTIIIOOOOOOONNNNNN !<br />
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& COOOOOOO HHAAAAAVVEEEEE SUUUPPPPPPPPLLLLLIIIEEEEEDDD TTTHHEEEEE<br />
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• Old Noarlunga Hotel <br />
• Port Broughton Hotel <br />
• Royal Oak Hotel <br />
• Saracens Head <br />
• Seaton Hotel <br />
• Stanley Bridge <br />
• Stirling Hotel <br />
• Woolshed Hotel <br />
The Cremorne’s branding has also changed, with a nod<br />
to Jumbo, an elephant that was once a star attraction at<br />
the hotel.<br />
The ABC reported: “Named Jumbo at the time, Tommy<br />
was… bought by the licensee of Adelaide's Cremorne<br />
Gardens Hotel, an Unley establishment that wanted<br />
South Australia's first elephant in its adjacent zoo, which<br />
already had a monkey, emu, kangaroo and parrots.<br />
“But Tommy was a five-year-old youngster who would<br />
regularly wander into the neighbours' yard where he<br />
pulled washing off the line or played with washing tubs<br />
because he loved water.”<br />
While pubs having zoos is a thing of the past, there is no<br />
doubt that there is a new sense of fun at The Cremorne.<br />
Coonngraattulaattioonns<br />
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32 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
PAINTMASTER S.A. PTY LTD<br />
Dave Adams Painting & Decorating<br />
Commercial • Residential • New Buildings • Restorations<br />
Congratulations to The<br />
Duxton Pubs Group,<br />
management and staff<br />
on its redevelopment of<br />
The Cremorne Hotel.<br />
Paintmaster SA are a South Australian Company<br />
with over 30 years experience in residential and<br />
commercial painting and decorating.<br />
Rio Coffee is proudly SA owned and family operated since<br />
1964, the oldest coffee roasting house in SA. Rio offers<br />
roasted and blended speciality coffee – roasted to order.<br />
We pride ourselves on offering premium coffee, food and<br />
beverage products to businesses who place a high value<br />
on quality and exclusivity.<br />
PREVIOUS WINNER OF THE<br />
MPA AWARD FOR EXCELLENCE<br />
IN COMMERCIAL REPAINT<br />
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0414 475 594 | dave@paintmaster.com.au<br />
Builders Lic: BLD 107068<br />
Proud to provide<br />
a high-quality<br />
product range to<br />
the Cremorne Hotel.<br />
Showroom:<br />
22 Nelson St. Stepney SA<br />
08 8362 3376<br />
www.riocoffee.com.au<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 33
“We identified the hotel as<br />
having huge potential to<br />
return a food-focussed venue<br />
back to the community...”<br />
SALUTE IS A KEY<br />
SUPPLIER TO AUSTRALIA’S<br />
HOSPITALITY INDUSTRY<br />
Congratulations to The Cremorne Hotel<br />
on re-opening your doors!<br />
Salute supplies the best packaging, washroom, hand-hygiene<br />
and cleaning solutions from leading Australian brands including<br />
True Blue Chemicals and Nood Australia.<br />
WESALUTE.COM.AU<br />
34 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
HOT<br />
IS ALWAYS<br />
BETTER<br />
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We use temperature not chemicals to preserve food.<br />
Combined with the patented suction device MULTI.Day Hot<br />
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inside the MULTI.Day Trays, optimizing the transport of hot<br />
food and taking full advantage of the Serving Temperature<br />
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Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 35<br />
UNOX Australia | SA AMC | Marco Moresco | chef@unoxaustralia.com.au | 0427 470 948
R E G I O N A L M E E T I N G S<br />
It was a fabulous afternoon at The Palais on 19 October 20<strong>21</strong> for the<br />
AHA|SA Metropolitan meeting. The informative meeting for AHA|SA hotel<br />
members was followed by network with corporate partners. We also<br />
welcomed a short presentation from SA ALP Leader Peter Malinauskas.<br />
Thank you to our hosts Bob and Steve Karpluk, and Vicki for a wonderful<br />
afternoon.<br />
36 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Regional<br />
SHORTCUT<br />
TO <br />
SEQUOIA LODGE STORY<br />
- CLICK HERE <br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 37
AHA|SA MEMBER INFORMATION<br />
Respect at Work Legislation:<br />
What it Means for Your Business<br />
OWEN WEBB - AHA|SA WORKPLACE RELATIONS MANAGER<br />
In September this year the Federal<br />
Government introduced the new<br />
Respect at Work Legislation. In<br />
this article we look at the recent<br />
legislative changes and what the<br />
implications are for businesses<br />
moving forward.<br />
RESPECT AT WORK REPORT<br />
In 2018, the Federal Government<br />
(the Government) announced that<br />
there would be a national inquiry<br />
into sexual harassment in Australian<br />
workplaces. The Government<br />
commissioned the national Sex<br />
Discrimination Commissioner, Ms<br />
Kate Jenkins to oversee the inquiry.<br />
The Terms of Reference of the<br />
Inquiry was to review and report on<br />
workplace sexual harassment and<br />
make recommendations in relation<br />
to the following:<br />
• its prevalence, nature and<br />
reporting in Australian workplaces<br />
• the role of technology<br />
• its drivers, including risk factors<br />
for particular population groups<br />
or in different workplace settings<br />
• the current legal framework<br />
• existing measures to address it<br />
and examples of good practice<br />
• its impacts on individuals<br />
and businesses, including its<br />
economic impact<br />
In January 2020, the Sex<br />
Discrimination Commissioner<br />
released the Respect@Work<br />
Report: National Inquiry into<br />
Sexual Harassment in Australian<br />
Workplaces. One of the overarching<br />
recommendations from the report<br />
was the importance of legislative<br />
amendments to simplify and<br />
clarify the overarching legal<br />
frameworks to ensure that<br />
employers and employees are<br />
able to effectively address sexual<br />
harassment in the workplace.<br />
SEX DISCRIMINATION AND<br />
FAIR WORK (RESPECT AT<br />
WORK) AMENDMENT ACT 20<strong>21</strong><br />
In response to the National Inquiry<br />
and a number of recommendations<br />
from the Respect@Work Report,<br />
in June this year the Government<br />
introduced into Federal Parliament<br />
the Sex Discrimination and Fair<br />
Work (Respect at Work) Amendment<br />
Bill 20<strong>21</strong>.<br />
Having passed through Parliament<br />
the Sex Discrimination and Fair<br />
Work (Respect at Work) Amendment<br />
Act 20<strong>21</strong> (Cth) (Respect at Work<br />
Act) commenced on 11 September<br />
20<strong>21</strong>. The Respect at Work Act<br />
makes amendments to the Fair<br />
Work Act 2009 (Cth), the Sex<br />
Discrimination Act 1984 (Cth)<br />
and the Australian Human Rights<br />
Commission Act 1986 (Cth).<br />
So what are the major amendments:<br />
38 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
EXPANDED COVERAGE OF THE<br />
SEX DISCRIMINATION ACT<br />
The Respect at Work Act amends<br />
the Sex Discrimination Act to<br />
ensure that the Sex Discrimination<br />
Act’s provisions are closely aligned<br />
with terms used in model Work<br />
Health and Safety laws such as the<br />
concepts of a ‘worker’ and ‘PCBU’<br />
(persons conducting a business<br />
or undertaking). The use of these<br />
terms ensures that the coverage<br />
of the Sex Discrimination Act is<br />
expanded to include persons not<br />
previously covered under the Act<br />
including interns, volunteers and<br />
self-employed.<br />
The Sex Discrimination Act has also<br />
been expanded to include members<br />
of parliament, their staff, judges<br />
and public servants at all levels of<br />
government.<br />
The Sex Discrimination Act has<br />
also been amended to include the<br />
term “in connection with” such<br />
that a worker, PCBU, employee or<br />
employer does not have to actually<br />
be performing their work duties at<br />
the time the sexual harassment<br />
occurs in order for the harassment<br />
to be covered under the Sex<br />
Discrimination Act. The worker,<br />
PCBU, employee or employer could<br />
for example be visiting an offsite<br />
venue to attend an organised<br />
work event or function, visiting the<br />
workplace out of hours or be on a<br />
designated break from their shift.<br />
HARASSMENT ON THE<br />
GROUND OF SEX<br />
In addition to sexual harassment<br />
and sexual discrimination, the<br />
Sex Discrimination Act has been<br />
amended to include a new sexbased<br />
harassment provisions.<br />
The amendment makes it expressly<br />
clear that it is unlawful to harass a<br />
person on the ground of their sex.<br />
Under the amendments a person<br />
harasses another person on the<br />
ground of sex if they engage in<br />
unwelcome conduct of a seriously<br />
demeaning nature<br />
by reason of the person’s sex in<br />
circumstances in which, in line<br />
with the existing test for sexual<br />
harassment, a reasonable person<br />
would have anticipated that the<br />
person harassed would be offended,<br />
humiliated or intimidated.<br />
Harassment on the ground of<br />
sex will include harassment by<br />
reason of:<br />
• The sex of the person harassed;<br />
or<br />
• A characteristic that generally<br />
relates to persons of the sex of<br />
the person harassed; or<br />
• A characteristic that is generally<br />
attributed to persons of the sex<br />
of the person harassed.<br />
VICTIMISATION<br />
The Sex Discrimination Act has<br />
been amended to introduce a new<br />
provision that makes it unlawful to<br />
victimise a person if they have taken<br />
action, or propose to take action,<br />
in relation to a discrimination or<br />
harassment claim.<br />
Victimising conduct can now<br />
form the basis of a civil action<br />
for unlawful discrimination in<br />
addition to a criminal complaint<br />
under the Sex Discrimination<br />
Act. So a person could make a<br />
complaint to the Australian Human<br />
Rights Commission (AHRC) and<br />
additionally undertake civil action<br />
against an alleged perpetrator.<br />
TERMINATION OF<br />
COMPLAINTS TO THE AHRC<br />
The Sex Discrimination Act<br />
allows for the President of the<br />
AHRC to terminate a complaint<br />
on discretionary grounds.<br />
Previously such complaints could<br />
be terminated on discretionary<br />
grounds by the President if the<br />
complaint was lodged more than 6<br />
months after the alleged conduct<br />
occurred. The Respect at Work Act<br />
has amended the timeframe such<br />
that the President will only have<br />
discretionary grounds to terminate<br />
the complaint if it is lodged more<br />
than 24 months after the alleged<br />
unlawful conduct took place.<br />
STOP SEXUAL<br />
HARASSMENT ORDER<br />
The Respect at Work Act amends<br />
the existing anti-bullying legislation<br />
in the Fair Work Act, to make it clear<br />
that within that jurisdiction, the Fair<br />
Work Commission (FWC) can make<br />
an order to stop sexual harassment<br />
in the workplace.<br />
The FWC can make an order to<br />
stop sexual harassment, where<br />
it is satisfied that the worker has<br />
been sexually harassed at work by<br />
one or more individuals, and it is<br />
satisfied that there is a risk that the<br />
worker will continue to be sexually<br />
harassed at work by the individual<br />
or individuals.<br />
The FWC must be satisfied that the<br />
harassment has occurred to make<br />
an order, and orders would not be<br />
available in cases where there is no<br />
risk of harassment occurring again,<br />
for example when the person who<br />
harassed the worker is no longer<br />
employed at the workplace.<br />
UNFAIR DISMISSAL<br />
The Respect at Work Act has<br />
amended the Fair Work Act to<br />
clarify that sexual harassment can<br />
be conduct amounting to a valid<br />
reason for dismissal in determining<br />
whether a dismissal was harsh,<br />
unjust or unreasonable.<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 39
Sexual harassment has also been<br />
included on the list of conduct that<br />
constitutes ‘serious misconduct’ in<br />
the Fair Work Regulations.<br />
MISCARRIAGE LEAVE<br />
The Respect at Work Act also<br />
varies the existing entitlement to<br />
compassionate leave in the Fair<br />
Work Act to enable an employee<br />
to take up to two days of paid<br />
compassionate leave (unpaid<br />
for casuals) if the employee, or<br />
employee’s current spouse or de<br />
facto partner, has a miscarriage.<br />
Miscarriage is defined as the<br />
spontaneous loss of the embryo or<br />
fetus before 20 weeks’ gestation.<br />
This is based on the general medical<br />
meaning of miscarriage.<br />
IMPLICATIONS FOR<br />
BUSINESSES<br />
In light of the introduction of the<br />
new Respect at Work legislation we<br />
recommend that employers should<br />
review the following areas:<br />
Existing Policies & Procedures<br />
Employers should review their<br />
existing sexual harassment policies<br />
and procedures to incorporate<br />
areas such as the new ground<br />
of sex-based harassment, the<br />
expanded coverage under the Sex<br />
Discrimination Act and the FWC’s<br />
new ability to make orders to stop<br />
sexual harassment in the workplace.<br />
Internal Complaints/Grievance<br />
Procedures<br />
Any procedures with respect to<br />
complaint handling and grievance<br />
disputes should also be reviewed<br />
to ensure they are consistent with<br />
the Respect at Work legislative<br />
changes.<br />
Any internal complaints mechanism<br />
should be easily understood<br />
and widely publicised to ensure<br />
that staff are fully aware of what<br />
they can do in the event they<br />
wish to make a complaint in<br />
relation to sexual harassment or<br />
discrimination.<br />
Leave Policies<br />
Employers are encouraged to<br />
review any existing policies on<br />
leave entitlements to ensure they<br />
are updated to incorporate the two<br />
days of paid compassionate leave<br />
(unpaid for casuals) if the employee,<br />
or employee’s current spouse or de<br />
facto partner, has a miscarriage.<br />
Training<br />
Training on sexual harassment and<br />
discrimination should be provided to<br />
any new employees as part of their<br />
overall onboarding process. This<br />
ensures that new staff members<br />
understand what the expected<br />
behaviours of the company are,<br />
what constitutes sexual harassment<br />
and what to do in the event that<br />
an employee wishes to make a<br />
complaint.<br />
For existing employees refresher<br />
training should also be provided on<br />
these topics as part of their ongoing<br />
professional development.<br />
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ON ALL RUNNERS ON<br />
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cap. Venue Mode available on the TAB app in operating TAB Venues, Agencies and selected Racecourses. Help is close at hand. Call<br />
Gambler’s Help, GambleAware or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gambleaware.nsw.gov.au<br />
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40 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
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Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 41
AHA|SA Supports Mental Health Fundraiser<br />
Australian Hotels Association of<br />
South Australia General Manager,<br />
Ian Horne, has made a $10,000<br />
song dedication in Erin and<br />
Soda’s Feelgood Friday Jukebox<br />
for Breakthrough Mental Health<br />
Research Foundation fundraiser.<br />
The AHA|SA GM told the show the<br />
donation was inspired by a tough<br />
couple of years for SA’s hospitality<br />
industry, which has been among<br />
the hardest hit during the covid<br />
pandemic.<br />
He said more than 25,000 South<br />
Aussies were stood down from<br />
hospitality jobs during the first<br />
lockdown, in March 2020. He said<br />
the mental impact from that has<br />
been evident across the industry.<br />
“It took until the end of June to<br />
get a large number of them back<br />
(into jobs). And of course, that<br />
(uncertainty) creates havoc for<br />
people,” Horne said.<br />
In a Mix 102.3 first, Erin and Soda<br />
are swapping their breakfast<br />
show for a non-stop jukebox-style<br />
request show, every Friday for<br />
the rest of October to raise funds<br />
for Breakthrough Mental Health<br />
Research Foundation.<br />
Each song request costs $250<br />
– the exact amount it takes for<br />
Breakthrough Foundation to train<br />
one mental health first aider. The<br />
goal is to raise enough funds to help<br />
Breakthrough train a Mental Health<br />
First Aiders for every Adelaide club,<br />
community, and sporting group in<br />
Adelaide.<br />
However, the AHA|SA has gone over<br />
and above and donated 10K for a<br />
single song. The song was revealed<br />
on Friday’s show and Ian promised<br />
it’s one you’ve never heard on Mix<br />
102.3 before.<br />
Charity Golf Day Scores $2.8 Million<br />
to Assist Many Children’s Charities<br />
The Liquor Industry Golf Club (LIGC)<br />
holds an annual golf day in February<br />
each year to support Children’s<br />
charities here in South Australia.<br />
Next year’s event for the LIGC<br />
Charity Golf Day will be held on<br />
Monday 7 February 2022 at Grange<br />
Golf Club – shotgun start at 7am!<br />
There will be $70,000 from the 20<strong>21</strong><br />
Charity Day to distribute to selected<br />
children’s charities which will be<br />
announced closer to the event.<br />
The Charity Day is a key event on<br />
the hospitality golf calendar and has<br />
raised considerable funds over the<br />
past 20 years of approx.$2.8 million.<br />
It is attended by many industry<br />
businesses, providers and a gang<br />
of hoteliers who also volunteer their<br />
help on the day.<br />
Exceptional on-going sponsorship<br />
has been assured by our major<br />
sponsorship partners in BankSA and<br />
Grange Golf Club to key corporates<br />
with Thomas Farm Meats, West<br />
End, Coopers, Coca-Cola, CUB<br />
Premium beverages and many other<br />
allied liquor industry providers.<br />
Rob Gillies, Chair of the LIGC Charity<br />
Day committee, understands what it<br />
will mean to the children’s charities<br />
who benefit from the funds this<br />
year.<br />
“The generosity of the hospitality<br />
industry and other associated<br />
businesses ensures that this Charity<br />
day spreads the funds far and wide,”<br />
Rob said.<br />
Every year we have a record number<br />
of applications from various<br />
Children’s charities to seek funds<br />
from our event, and we will again<br />
endeavour to assist those charities<br />
most in need.”<br />
The day will celebrate these<br />
charities, and also move towards<br />
the landmark $3 million raised.<br />
If you would like further information,<br />
please contact Robbi Tims on<br />
0418 834 823 or robbitims@<br />
cooterconsulting.com.au <br />
42 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
nd impact, it is important to retain a designated minimum ‘clear<br />
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Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 43
Sequoia Lodge<br />
ULTRA-LUXE SEQUOIA AN<br />
ADELAIDE HILLS SUCCESS<br />
WORDS: LUCY BREWER<br />
44 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
WE ARE PROUD TO<br />
HAVE SUPPLIED<br />
THE CARPET + RUGS<br />
IN THE STUNNING<br />
SEQUOIA LODGE<br />
CARPET + RUGS + FURNITURE<br />
51 Glen Osmond Road Eastwood SA Ph (08) 8274 1125<br />
www.terracefloors.com.au<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 45
Sequoia Lodge is the only place in the world you can<br />
find four world-class wine regions within a 50 kilometre<br />
radius.<br />
The recently-opened luxury lodge sits on Mount Lofty,<br />
above the Piccadilly Valley in the Adelaide Hills. It<br />
officially opened its doors in August, after more than<br />
a year of delays due to COVID-19.<br />
David Horbelt, Sequoia owner and an experienced<br />
hotelier, purchased the estate over a decade ago.<br />
Some five years later, Jesse Kornoff, Estate General<br />
Manager, joined the project. Jesse’s career had spanned<br />
all manner of hotels—predominately five-star—from<br />
boutique properties around Australian to 480-room<br />
resorts in Queensland, but luxury accommodation was<br />
his specialty.<br />
He and David immediately went to work pitching their<br />
product internationally. The feedback was clear—to<br />
crack the luxury lodge market, Sequoia needed to<br />
offer experiences guests couldn’t have anywhere else<br />
in the world.<br />
“Sequoia Lodge is the culmination of a vision that<br />
started forming more than a decade ago,” said David.<br />
“We wanted to create a hospitality offering of the<br />
highest calibre where guests from all over the world<br />
would feel at home amongst the incredible wine and<br />
gastronomic experiences of the Adelaide Hills and<br />
surrounding valleys and vales.”<br />
“We wanted to create a<br />
hospitality offering of<br />
the highest calibre where<br />
guests from all over the<br />
world would feel at home<br />
amongst the incredible<br />
wine and gastronomic<br />
experiences of the Adelaide<br />
Hills and surrounding<br />
valleys and vales.”<br />
Sequoia comprises 14 high-end suites overlooking<br />
the valley. Everything is bespoke, and the experiences<br />
on offer champion locality.<br />
According to Jesse, the lodge is a “gateway into the<br />
region… connecting people to not only the region but<br />
also the people and experiences and stories behind<br />
some of those really iconic brands that we have in<br />
South Australia, whether it be Penfolds or Henschke<br />
or R.M. Williams or Jurlique.”<br />
46 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
South Coast Constructions was started in 1988<br />
and, in the past 30+ years the business has built a<br />
reputation for designing and constructing quality<br />
award winning homes for clients on the Fleurieu,<br />
Southern Suburbs of Adelaide and the Adelaide Hills.<br />
The company has now grown into one of the state’s<br />
leading builders with a long list of accolades in the<br />
housing industry.<br />
At South Coast Constructions we pride ourselves<br />
on our high professional standard and the quality in<br />
each construction that we undertake.<br />
South Coast Constructions upholds a business<br />
integrity that will always be reflected in the quality of<br />
our projects.<br />
South Coast Constructions’ emphasis on service<br />
remains from the moment a client walks into the<br />
office and continues to follow up even when a project<br />
is complete. This guarantees client satisfaction and a<br />
history to base a good reputation for future business.<br />
Unparalleled experience and knowledge from all<br />
South Coast Constructions’ contractors and staff<br />
enable a good working rapport and peace of mind<br />
which flows through to the project and ultimately<br />
client satisfaction.<br />
South Coast Constructions – The<br />
Awarded Winning Builder for the<br />
Construction of 14 Individual Units<br />
@ Sequoia (Mt Lofty House)<br />
P 8552 4444<br />
www.southcoastconstructions.com.au<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 47
The duo wanted Sequoia to be a place to connect<br />
with the land via intimate, on-site experiences. The<br />
Peramangk people are the traditional custodians of<br />
the Adelaide Hills, and at Sequoia, guests can listen to<br />
Aboriginal elders explain what Mount Lofty means to<br />
their people.<br />
Guests can also enjoy sunrise yoga or a guided nature<br />
walk, stargaze, relax in the artisan spring-fed hot pool,<br />
or take part in a ‘Maker and Somm’ session where a<br />
local winemaker will join a Sequoia sommelier to taste<br />
and discuss their wines.<br />
Some of the off-site experiences include going behind<br />
the scenes at R.M. Williams, driving a luxury car<br />
through the Adelaide Hills thanks to a collaboration with<br />
Prancing Horse, visiting Cleland Wildlife Park to hold a<br />
koala, or going on a private truffle hunt.<br />
Jesse called COVID-19 a “blessing in disguise” for<br />
Sequoia and many regional hotels.<br />
He said the closed borders gave the lodge “a level of<br />
market cut through” that may have otherwise taken a<br />
number of years to achieve.<br />
The lodge is currently sitting at close to 90% capacity,<br />
and has been very popular with locals. According to<br />
Jesse, it is the first product of its kind to open in over<br />
ten years (Saffire Freycinet Tasmania was the most<br />
recent).<br />
“If you were coming to SA and you wanted to stay<br />
in the best hotel, you’d choose to come and stay at<br />
Mount Lofty House,” said Jesse.<br />
“However, if you were wanting to come and experience<br />
something you couldn’t have anywhere else in the<br />
world, you would come to Sequoia.<br />
“I think we’re going to be exceptionally busy for a<br />
long time.”<br />
Over 40 years of<br />
servicing the Adelaide<br />
Hills and surrounding<br />
Adelaide areas.<br />
There is no job too big or<br />
too small for the Andrew<br />
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even a new home. Contact our<br />
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Proud to have<br />
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48 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Planning Studio is proud to<br />
have provided specialist<br />
planning and development<br />
advice to Mount Lofty House<br />
since 2014<br />
www.planningstudio.com.au<br />
We congratulate David,<br />
Malcolm and the team on the<br />
launch of Sequoia Lodge -<br />
a truly unique and world class<br />
destination!<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 49
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Perks Accountants & Wealth Advisers<br />
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Winnall & Co. 8379 3159<br />
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Next Payments 1300 659 918<br />
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BANKING & FINANCE<br />
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BEER DISPENSE EQUIPMENT<br />
Andale Hotel Services 8234 0388<br />
BEVERAGE GASES<br />
BOC Limited 0424 647 568<br />
Supagas 8252 7472<br />
BEVERAGES<br />
Accolade Wines 8392 2238<br />
CUB Premium Beverages 8276 4888<br />
Australian Liquor Marketers 8405 7744<br />
Carlton & United Breweries 8416 7819<br />
Coca Cola Europacific 8416 9547<br />
Coopers Brewery 8440 1800<br />
Diageo Australia 8245 9300<br />
Empire Liquor 8371 0088<br />
Lion 8354 8888<br />
Liquor Marketing Group 8416 7575<br />
Oatley Fine Wine Merchants 1800 628 539<br />
Options Craft Liquor Merchants 8346 9111<br />
Pernod Ricard Australia 8208 2400<br />
Samuel Smith & Son 8112 4200<br />
Treasury Wine Estates 8301 5400<br />
BOOKKEEPING<br />
Liquor Legends 0429 825 072<br />
Perks Accountants & Wealth Advisers<br />
08 8273 9300<br />
Winnall & Co. 8379 3159<br />
BUILDING EQUIPMENT/SUPPLIES/<br />
HARDWARE<br />
Bunnings Group 0435 630 660<br />
CASH & COIN EQUIPMENT<br />
Banktech/Maxetag 1800 08 09 10<br />
BK Electronics 0431 509 409<br />
Cardtronics 03 9574 4878<br />
Next Payments 1300 659 918<br />
CLEANING SERVICES<br />
Smart Cleaning Services 1300664647<br />
ENERGY<br />
Class A Energy Solutions 8391 4853<br />
Power Maintenance 1300 700 500<br />
Trans Tasman Energy Group 1300118 834<br />
FACIAL RECOGNITION TECHNOLOGY<br />
COMS System Ltd 04 <strong>21</strong> 341 261<br />
Vix Vision 0400 310 326<br />
FINANCIAL PLANNING<br />
Perks Accountants & Wealth Advisers<br />
08 8273 9300<br />
Winnall & Co. 8379 3159<br />
FIRST-AID<br />
St John 1300 360 455<br />
FOOD SERVICES<br />
Bidfood 0427 099 558<br />
Galipo Foods 8168 2000<br />
International Oyster & Seafoods 8231 6441<br />
PFD Foodservice 8114 2300<br />
Thomas Foods 8162 8400<br />
FURNISHINGS<br />
Concept Collections 1300 269 800<br />
GAMING ANALYSIS<br />
Independant Gaming Analysis 8376 6966<br />
Winnall & Co 8379 3159<br />
GAMING LOYALTY<br />
Banktech/Maxetag 1800 08 09 10<br />
Bluize 1300 557 587<br />
Qantum 0416 317 205<br />
GAMING MACHINE SERVICES<br />
Ainsworth Game Technology 0409 171 616<br />
Aristocrat Technologies Australia 8273 9900<br />
GBay / Aruze 0409 673 778<br />
GFR PRO 0408 186 540<br />
IGT 8231 8430<br />
Independant Gaming Analysis 8376 6966<br />
Konami Australia Pty Ltd 0409 047 899<br />
Scientific Games 0400 002 229<br />
MAX 8275 9700<br />
GAMBLING SERVICES<br />
The Lott 132 315<br />
UBET 8354 7300<br />
GIFT CARDS<br />
The Pub & Bar Card 1300 375 346<br />
HOTEL BROKERS<br />
Langfords Hotel Brokers 0410 605 224<br />
McGees Property Hotel Brokers 8414 7800<br />
HOTEL MANAGEMENT<br />
Liquor Legends 0429 825 072<br />
H&L Australia Pty Ltd 8291 9555<br />
INFORMATION SYSTEMS/SITE PREP<br />
Max Systems 8275 9700<br />
INSURANCE<br />
Aon Risk Solutions 8301 1111<br />
I.T. PRODUCTS & SERVICES<br />
Boylen 8233 9433<br />
Comp Now 1300 2667 669<br />
KITCHEN & BAR EQUIPMENT<br />
Andale Hotel Services 8234 0388<br />
Bunnings Group 0435 630 660<br />
Stoddart Manufacturing & Food Service<br />
Equipment 0427 106 103<br />
LEGAL SERVICES<br />
DBH Lawyers 8<strong>21</strong>6 3389<br />
Ryan & Durey Solicitors 6166 9000<br />
Wallmans Lawyers 8235 3000<br />
LOYALTY & REWARD SYSTEMS<br />
Liquor Legends 0429 825 072<br />
Wine Rewards 1300 374 287<br />
MARKETING & COMMUNICATIONS<br />
Social Media AOK 0413 469 938<br />
MEDIA<br />
Boylen 8233 9433<br />
FIVEaa 8419 1395<br />
Foxtel 1300 138 898<br />
InDaily 8224 1600<br />
MUSIC LICENSING<br />
OneMusic 8331 5800<br />
ONHOLD/MESSAGING<br />
Adelaide's 1800 ON HOLD 8125 9370<br />
PAYROLL & HR RESOURCES<br />
Liquor Legends 0429 825072<br />
Perks Accountants & Wealth Advisers<br />
08 8273 9300<br />
Tanda 1300 859 117<br />
Winnall & Co. 8379 3159<br />
POS SYSTEMS<br />
Bluize 1300 557 587<br />
Liquor Legends 0429 825 072<br />
H&L Australia 1800 778 340<br />
PROMOTIONAL PRODUCTS<br />
The Banner Crew 8240 0242<br />
PROPERTY SALES & VALUATIONS<br />
Knight Frank Valuations & Advisory SA<br />
8233 5222<br />
RETAIL LIQUOR MARKETING<br />
Liquor Legends 0429 825 072<br />
Liquor Marketing Group 8416 7575<br />
Urban Cellars 0429 825 072<br />
SECURITY SERVICES & PRODUCTS<br />
DNA Security Solutions 1300 667 688<br />
SPORTS & ENTERTAINMENT MEDIA<br />
Foxtel 1300 138 898<br />
STAFF TRAINING & RECRUITMENT<br />
Career Employment Group 8338 1492<br />
Maxima 8340 7766<br />
Migration Solutions 8<strong>21</strong>0 9800<br />
Perks Accountants & Wealth Advisers<br />
08 8273 9300<br />
St John 1300 360 455<br />
SUPERANNUATION<br />
Host Plus 8205 4965<br />
WEBSITES<br />
Boylen 8233 9433<br />
WORKERS COMPENSATION<br />
SERVICES<br />
EML 1800 469 931<br />
50 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Corporate Partners 20<strong>21</strong>/22<br />
D I A M O N D<br />
P L A T I N U M<br />
G O L D<br />
131 733<br />
S I L V E R<br />
Ainsworth Game Technology<br />
Australian Liquor Marketers<br />
BankSA<br />
Big Screen Video<br />
Bluize<br />
Boylen<br />
Bunnings Group<br />
Energy Action<br />
Foxtel<br />
GFR PRO<br />
IGT<br />
Independant Gaming Analysis<br />
Konami Australia Pty Ltd<br />
Liquor Marketing Group<br />
Novatech Creative Event<br />
Technology<br />
Oatley Fine Wine Merchants<br />
OneMusic<br />
Options Wine Merchants<br />
Qantum<br />
Samuel Smith & Son<br />
pfdfoods.com.au<br />
PFD063 Hotel SA Advert (1/4 Page).indd 1<br />
For full product range and details<br />
of your nearest branch<br />
Scientific Games<br />
Smart Cleaning Solutions<br />
18/05/09 11:47 AM<br />
Social Media AOK<br />
St John<br />
Stoddart Food Equipment<br />
Tanda<br />
Winnall & Co<br />
B R O N Z E<br />
Adelaide's 1800 ON HOLD<br />
Andale Hotel Services<br />
Banktech<br />
Bentleys Accountants<br />
BK Electronics<br />
BOC Limited<br />
Cardtronics<br />
Career Employment Group<br />
Class A Energy Solutions<br />
Comp Now<br />
COMS System Ltd<br />
Concept Collections<br />
DBH Laywers<br />
DNA Security Solutions<br />
EML<br />
Empire Liquor<br />
GBay/Aruze Gaming<br />
InDaily<br />
International Oyster & Seafoods<br />
Knight Frank Valuations &<br />
Advisory SA<br />
Langfords Hotel Brokers<br />
Liquor Legends<br />
Maxima Training Group<br />
McGees Property Hotel Brokers<br />
Migration Solutions<br />
Next Payments<br />
Perks Accountants & Wealth<br />
Advisers<br />
Power Maintenance Group<br />
Ryan & Durey Solicitors<br />
Studio Nine Architects<br />
Supagas<br />
The Banner Crew<br />
The Pub & Bar Card<br />
Trans Tasman Energy Group<br />
Vix Vision<br />
Wallmans Lawyers<br />
Wine Rewards<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 51
L I C E N S E E T R A N S F E R S<br />
OCTOBER 20<strong>21</strong><br />
HOTEL LOCATION DATE GRANTED NEW LICENSEE<br />
Port Kenny Hotel Port Kenny 14.10.<strong>21</strong> Pacey Bay Pty Ltd<br />
Terrace Hotel Adelaide 14.10.<strong>21</strong> Hotels on South Terrace Pty Ltd<br />
Marree Hotel South Marree 25.10.<strong>21</strong> Central Eagle Holdings Pty Ltd<br />
Commercial Hotel Burra 26.10.<strong>21</strong> Carpe Diem Hotel Group Pty Ltd<br />
Brougham Adelaide North Adelaide 01.11.<strong>21</strong> Black Rhino (North Adelaide) Pty Ltd<br />
NEW MEMBERS<br />
Criterion Hotel in Quorn<br />
Mount Mary Hotel<br />
+<br />
Criterion Hotel<br />
Mount Mary Hotel<br />
O F F I C E H O L D E R S<br />
P U B L I S H E R<br />
+<br />
CONTACT<br />
Level 4, 60 Hindmarsh Square, Adelaide SA 5000<br />
POSTAL PO Box 3092, Rundle Mall SA 5000<br />
PHONE (08) 8232 4525<br />
TOLL FREE 1800 814 525<br />
FAX (08) 8232 4979<br />
EMAIL information@ahasa.asn.au<br />
WEB www.ahasa.asn.au<br />
ADMINISTRATION<br />
IAN HORNE<br />
General Manager<br />
OWEN WEBB Workplace Relations<br />
GARY COPPOLA Legal and Advocacy<br />
SCOTT VAUGHAN Membership & Business Services<br />
KATHERINE TAYLOR Communications and TAA (SA)<br />
LUCY RANDALL Events & Partnerships<br />
BRONTE McCARTHY Finance & Administration<br />
DIDIER VOLLERIN Liquor & Gaming<br />
LIZ TURLEY Training Coordinator<br />
ANNA MOELLER Executive Director Gaming Care<br />
EXECUTIVE COUNCIL<br />
DAVID BASHEER<br />
MATTHEW BINNS<br />
ANDREW BULLOCK<br />
SAM McINNES<br />
LUKE DONALDSON<br />
MATTHEW BRIEN<br />
MATT ROGERS<br />
COUNCIL<br />
Andrew Kemp<br />
Andrew Gunn<br />
Andrew Plush<br />
Anna Hurley<br />
President<br />
Vice President<br />
Deputy Vice President<br />
Secretary Treasurer<br />
Executive Council<br />
Executive Council<br />
Executive Council<br />
Brad Barreau<br />
Darren Steel<br />
Elise Fassina<br />
Guy Matthews<br />
James Franzon<br />
Jason Fahey<br />
Jason Kelly<br />
John Giannito<br />
Karen Milessi<br />
Luke Donaldson<br />
Peter Johnson<br />
Simone Douglas<br />
Tom Hannah<br />
Tony Franzon<br />
Trent Fahey<br />
Trevor Evans<br />
Views expressed in Hotel SA are not necessarily those of the AHA|SA or the publisher and<br />
neither can accept, and therefore disclaims any liability, to any party for loss or damage<br />
caused by errors or omissions resulting from negligence, accident or any other cause.<br />
We do not endorse any advertising materials, services offered within advertisements or<br />
products, special offers or goods promoted therein.<br />
P (08) 8233 9433 W www.boylen.com.au<br />
TIM BOYLEN<br />
Managing Director<br />
tboylen@boylen.com.au<br />
JAMIE RICHARDSON<br />
Advertising<br />
sales@boylen.com.au<br />
Reach the<br />
decision<br />
makers in<br />
SA hotels by<br />
advertising<br />
in Hotel SA.<br />
08 8233 9433<br />
boylen.com.au<br />
MADELAINE<br />
RASCHELLA ELLIOTT<br />
Studio Manager/Graphic Designer<br />
52 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents
Our Purpose - To provide the hotel industry the capacity to respond<br />
to community concerns related to the harm associated with gambling<br />
by contributing to early intervention and support for problem gamblers<br />
and their families.<br />
Our Goal - A compliant and proactive hotel industry that works with<br />
regulators, gambling help services, and players to limit the harm<br />
caused by gambling.<br />
Gaming Care is the hotels responsible gambling early intervention<br />
agency, and is an initiative of the AHA|SA. Gaming Care’s role to<br />
assist venues to minimise the harm caused by problematic gambling<br />
behaviour in all South Australian hotels with gaming machines by<br />
working directly with venue staff, Gambling Help Services, other<br />
relevant organisations and stakeholders.<br />
SOME OF OUR DUTIES INCLUDE:<br />
For any assistance or<br />
support please contact<br />
your local Gaming Care<br />
Officer, or our office<br />
for information on how<br />
Gaming Care can assist<br />
your venue.<br />
<br />
<br />
Assisting hotel staff in the early identification and support of<br />
patrons and staff who may be experiencing difficulty with their<br />
gaming behaviour.<br />
Developing and promoting initiatives, programs and policies<br />
designed to facilitate the early identification of problematic<br />
gambling behaviour.<br />
<br />
Assisting hotel staff in providing responsible gambling service,<br />
on or with the capacity to influence the service, by training<br />
in responsible service of gambling. This helps reduce harm<br />
through the creation of a responsible gambling culture within<br />
the venue.<br />
Gaming Care has developed a Responsible Gambling Document for<br />
venues which details the ways in which staff training and measures for<br />
intervention with problem gamblers are implemented, and the roles of<br />
staff in the implementation of the code.<br />
T: 08 8100 2499 F: 08 8232 4979<br />
E: INFO@GAMINGCARE.ORG.AU<br />
4TH FLOOR AHA|SA HOUSE<br />
60 HINDMARSH SQUARE, ADELAIDE SA 5000<br />
Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 53