Retailers Forum Magazine January 2022 EMAG

FORUM WORKSHOP
forumworkshop
Your list in hand, contact the consultant or
begin calling on software publishers for information
on their programs. Compare the features
of the programs against your needs,
narrowing down the selection to the closest
match. Note the recommended hardware configuration,
as it relates to upgrading your system
or as a shopping guide. And ask for the
price of each program and what it includes.
A PROGRAM CAN SEEM DECEPTIVELY IN-
EXPENSIVE IF YOU MUST PAY FOR TRAIN-
ING AND TECHNICAL
SUPPORT. These services
can prove as important as
the software itself. During
your learning curve you can
spend a lot of time on the
phone with tech support.
☎— Wholesale —
Never buy a specialty software application
without seeing it in operation and talking to
present users. If a particular program seems to
meet your needs, ask for a demonstration by a
company representative, and get the names of
retailers using that program. Call for their critiques,
and if possible, drop by and see the system
in operation.
Only when you’ve settled on the software
should you begin considering your hardware
purchase. That’s an easy process when there’s
already a machine on your desk or if you’ve
hired the computer consultant for a turnkey
system. If not, and your software of choice is
available in more than one format, ask the publisher
which computer platform is recommended.
If they make no recommendations,
you’re on your way.
continued...
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Page 54 JANUARY 2022 | RETAILERS FORUM MAGAZINE
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