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PDF (3.5 MB) - Deutsche Post DHL

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Creating value through rapid, systematic integration<br />

During the past two years we have pursued an expansionary acquisition policy. Driven by our strategy’s<br />

three fundamental thrusts – internationalization, broadening of our product base and expansion of our<br />

value-added logistics services – we acquired more than 20 firms.<br />

Major steps on our way to becoming a modern international<br />

logistics corporation were the acquisition of ten<br />

parcel distribution companies in Europe and our stake<br />

in <strong>DHL</strong> for the EXPRESS corporate division, the<br />

purchase of Danzas, the European Transport Division<br />

of Nedlloyd, ASG and AEI for our LOGISTICS corporate<br />

division, and <strong>Post</strong>bank and DSL Bank for our<br />

FINANCIAL SERVICES corporate division.<br />

To ensure the success of these acquisitions, we have<br />

assigned top priority to integrating them smoothly and<br />

efficiently into our Group. As a first step, we integrate<br />

newly acquired firms into the respective corporate division<br />

following a structured process.<br />

• Phase 1: Immediately establish the basic conditions<br />

necessary for success. In our opinion, the only way to<br />

ensure sufficient stability for integrating a company is<br />

to make crucial decisions without delay shortly after<br />

the acquisition is made public. For this reason, for<br />

each and every new acquisition, we set up a new organizational<br />

structure, adopt a corporate vision and<br />

objectives for the new entity, fill key positions in the<br />

new organization and set up a project team for integrating<br />

the new acquisition during the first six weeks<br />

of the integration process.<br />

• Phase 2: Develop a master plan for integration. During<br />

this phase, the tasks and issues involved in integration<br />

are prioritized on the basis of their urgency and the<br />

scope of the changes they entail. Corresponding plans<br />

are developed. The tasks involved in integrating a new<br />

acquisition can be broken down into the following<br />

general categories:<br />

- Detailed layout of the regional and functional organization;<br />

40<br />

- Systematic stipulation of individual measures to support<br />

targeted synergies;<br />

- Product standardization to enable us to offer uniform<br />

products, prices and services at international level;<br />

- Network integration which entails linking the individual<br />

companies’ transport and logistics networks with<br />

one another, coordinating routes, merging terminals<br />

and hubs;<br />

- Standardization and interlinking of IT infrastructures<br />

– the backbone of today’s modern logistics service<br />

provider;<br />

- Harmonization of reporting systems.We have adopted<br />

the International Accounting Standards for our<br />

Group;<br />

- Establishment of a uniform brand architecture. Brand<br />

awareness is very important in our business. In Germany,<br />

we stand for reliability and quality. Looking at<br />

Europe, we plan to build up a uniform brand in the<br />

express delivery field and gradually retire our new<br />

acquisitions’ local company names.We will market our<br />

logistics services worldwide under the Danzas name;<br />

- Delineation of clearly defined responsibilities with the<br />

incorporation of the acquired company’s management<br />

and culture, a move which will allow us to benefit from<br />

their experience.

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