ADN SPRING 2022 WEB
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■ ENTER THE NEXT<br />
GENERATION<br />
From an early age, Bill’s son Robert<br />
(Bob) Phillips was exposed to his father’s<br />
business philosophies and guiding principles,<br />
and remembers Bill’s mantra, “do<br />
right by the industry, do right by the employees,<br />
and do right by the customers”.<br />
Bob started working for P&S in 1980 —<br />
right out of high school — assisting with<br />
the San Francisco route while attending<br />
college. Bob recalls how much he enjoyed<br />
that job, making sales stops across the city<br />
in a cargo van, slinging “fivers” and mucking<br />
it up with the customers. In fact, upon<br />
graduating, he stayed on full-time at P&S.<br />
Bill’s son Dave Phillips also began<br />
working part-time in 1980, running sales<br />
routes in specific cities that were near the<br />
University of California at Davis, where<br />
he was studying chemistry and biology.<br />
Dave also recalls earlier memories, helping<br />
his dad, and reminisces, “I remember<br />
that Dad always liked his customers, and<br />
he had great relationships with them.<br />
Circa 1978, P&S original partners (from left) Bill Phillips, Walter Rosen,<br />
and Art Stuber in front of the P&S Sales building in San Francisco.<br />
Funny, in those days, the owners all wore<br />
suits to deliver detail chemicals and supplies!<br />
But that was part of the professionality<br />
of the company.”<br />
Dave was able to bring his education in<br />
chemistry to bear when he started working<br />
at the blending facility in 1986 to help out<br />
with new formulations, developing P&S’s<br />
line of products for the increasingly prevalent<br />
clearcoat finishes, including Ultracoat<br />
Polish, Haze Away, and Buff Tone.<br />
As the 1980s progressed, it became<br />
increasingly apparent to Bob and Dave<br />
that P&S Sales was in need of some major<br />
changes. Bill was also ready, both personally<br />
and in the company for such change.<br />
Dave saw the need to bring control of<br />
manufacturing back into the company,<br />
thus ensuring consistency, quality control,<br />
and close relationship with suppliers of<br />
raw materials. This would also allow more<br />
cutting-edge formulations and allow P&S<br />
control over its own destiny.<br />
Dave said to Bob, “Well, we can do this,”<br />
and they sat down one evening in their<br />
shared apartment and ironed out a business<br />
plan to take P&S in a new direction. Dave<br />
typed it out on his original Mac computer,<br />
and they brought it over to Bill’s house. Bob<br />
recalls that Bill looked over the proposal,<br />
thought about it for an hour, and said, “Let’s<br />
do it.” Bob fondly remembers his father’s<br />
ability to make large decisions without fear.<br />
■ A COMPANY REBORN<br />
In February 1990, P&S moved its facilities<br />
across the San Francisco Bay to a<br />
new industrial park in Hayward, which<br />
was chosen because of a scarcity of available<br />
buildings in San Francisco and elsewhere.<br />
Production was brought back inhouse,<br />
and Bob and Dave spent almost<br />
two years designing, building, equipping,<br />
and supplying with raw materials, a totally<br />
new chemical manufacturing facility in a<br />
23,000-square-foot warehouse.<br />
The Hayward deal turned out to be a<br />
great move, as the landlord was generous<br />
with the necessary tenant improvements,<br />
VOL. 7, NO.1 • <strong>SPRING</strong> <strong>2022</strong> | AUTO DETAILING NEWS | 5