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Today’s P&S Detail Products leadership team (from left) Ian Belcher, Sydni Brae Gwinn, Prentice St. Clair, Renny Doyle, Dave<br />

Phillips, Bob Phillips, Keith Duplessie, Kyle Clark, and Chris Woolman at the 2021 McCall Motorworks Revival.<br />

Education is one of P&S’s primary tenets. Several training events per<br />

month are conducted in the Detail Training Studio in Hayward, CA.<br />

which allowed Bob and Dave to set up the<br />

facility for success from the ground up.<br />

Dave oversaw most of the work, with the<br />

help of a professional warehouse designer<br />

and a retired fire captain. In the case of<br />

a chemical manufacturing company, there<br />

are special design considerations such as<br />

the creation of a “flammable room”, an<br />

“acid room”, and the installation of underground<br />

storage tanks for bulk raw materials.<br />

Dave also wanted to make sure that<br />

the final layout would maximize efficient<br />

movement within the warehouse.<br />

At this point the company boasted 30<br />

distributors across the United States, moving<br />

about 100 different products. Leading<br />

products at that time included Buff-Tone,<br />

Velocity Glaze, and Multi-Dressing. The<br />

company settled well into the new facility<br />

and Dave had his wish of direct connection<br />

with suppliers and control of formulas<br />

and production. He was also able to continue<br />

developing new products that solved<br />

the workaday problems for the detailer.<br />

During the 1990s, P&S established its<br />

commitment to education, bringing in experienced<br />

detailer Joe Newhoff to run the<br />

company’s in-house training programs for<br />

distributors and end-users alike. This led<br />

to the creation of The Detail Studio, and<br />

Mark Spindler took over training facilities<br />

for a number of years.<br />

In 1997, Bob became President of the<br />

company. Bill was still around but was<br />

able to play a more relaxed role. Bill’s wife<br />

Diane, who he married in 1955, also continued<br />

to work as the company bookkeeper,<br />

a duty which she had performed since<br />

day one. Bill retired completely in the early<br />

2000s, and Bob became President and<br />

Chief Executive Officer. Dave became<br />

the Vice President of Operations. Bill<br />

passed in 2015 and was inducted into the<br />

founding class of the International Detailing<br />

Association’s Hall of Fame in 2020.<br />

The Phillips brothers carry on his legacy<br />

with many of the same guiding principles<br />

that helped Bill succeed.<br />

■ INDUSTRY<br />

COMMITMENT AT ITS BEST<br />

In April of 2008, Bob describes a<br />

fateful incoming call that would have a<br />

long-lasting impact on the global detailing<br />

industry. “P&S has always been involved<br />

in trade associations one way or another,<br />

so when Bud Abraham contacted me to<br />

join a group of industry suppliers providing<br />

seed money for the establishment of<br />

a trade association for detailers, it was a<br />

‘no-brainer’.” P&S Sales thus became one<br />

of the founding members of the International<br />

Detailing Association (IDA).<br />

Bob spent countless hours and resources<br />

in support of the IDA in its early years.<br />

He served on the Board of Directors in<br />

2011 and joined the prestigious Founder’s<br />

Club in 2016. He has also served on several<br />

IDA Committees through the years.<br />

When asked about the importance of<br />

the IDA, Bob gushes, “This is an extremely<br />

important organization that looks out<br />

for our industry. It brings detailers together.<br />

It provides a platform for us to gather,<br />

and every time we get together, great<br />

things happen.”<br />

A perfect example of that is a fateful<br />

run-in with detailer Renny Doyle, CD-SV,<br />

RIT, who Bob and Dave met during the<br />

IDA’s educational sessions at the 2013 Western<br />

Carwash Association annual convention<br />

in San Diego. Since the brothers have<br />

always understood the importance of continuing<br />

education to keep up with trends in<br />

the detailing industry, they decided to attend<br />

Renny Doyle’s Detailing Success week-long<br />

detail training in early 2014.<br />

“The more contact we had, the more<br />

obvious it was that we shared a lot of the<br />

same philosophy and passion for the detail<br />

industry,” Bob recalls, “and the three of us<br />

could see a benefit to an affiliation that took<br />

advantage of the fame and knowledge of<br />

Renny and the product development capability<br />

of P&S.” Renny and the Phillips<br />

brothers worked together to develop a new<br />

line of detail chemicals called “Renny Doyle<br />

Double Black”, which launched in 2016.<br />

A few years later, they continued William<br />

Phillips’ early idea of creating growth<br />

opportunities for others by launching the<br />

Double Black Storefront concept, which<br />

allowed detail operators to sell products<br />

to end-users without becoming full-on<br />

distributors, and without interfering with<br />

P&S distributor operations in the same<br />

market. The Double Black line of detail<br />

chemicals continues to be extremely popular<br />

amongst detailing professionals and<br />

enthusiasts alike.<br />

Bob shares, “Renny and I still shake<br />

our heads at the unbelievable growth that<br />

has happened. Neither of us had any idea<br />

back in 2016 that the Double Black concept<br />

would be this successful.” He continues,<br />

“Double Black happened as a direct<br />

result of the existence of the IDA.” P&S<br />

actually doubled its warehouse space over<br />

the last couple of years, during a pandemic!<br />

P&S’s commitment to the detailing industry<br />

has been acknowledged with multiple<br />

awards, including:<br />

• IDA Outstanding Service Award.<br />

• Mobile Tech Expo Detailing<br />

Supplier of the Year.<br />

• Mobile Tech Expo Detailing<br />

Person of the Year (Bob); and,<br />

• IDA Supplier of the Year.<br />

■ P&S NOW AND<br />

IN THE FUTURE<br />

P&S currently boasts 200 distributors<br />

in 20 countries, with more coming<br />

on each year. The company manufactures<br />

over 200 products and continues to<br />

develop new products to meet the needs<br />

and simplify the detailing work for professionals<br />

and do-it-yourself enthusiasts. “We<br />

continue to benefit from our membership<br />

in the IDA, and are able to follow the wave<br />

of the detailing industry’s growth across the<br />

globe,” adds Bob. Bill’s early vision — as reflected<br />

in the original logo — of P&S being<br />

a global company has been realized.<br />

8 | AUTO DETAILING NEWS | VOL. 7, NO. 5 • <strong>SPRING</strong> <strong>2022</strong>

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