ADN SPRING 2022 WEB
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Today’s P&S Detail Products leadership team (from left) Ian Belcher, Sydni Brae Gwinn, Prentice St. Clair, Renny Doyle, Dave<br />
Phillips, Bob Phillips, Keith Duplessie, Kyle Clark, and Chris Woolman at the 2021 McCall Motorworks Revival.<br />
Education is one of P&S’s primary tenets. Several training events per<br />
month are conducted in the Detail Training Studio in Hayward, CA.<br />
which allowed Bob and Dave to set up the<br />
facility for success from the ground up.<br />
Dave oversaw most of the work, with the<br />
help of a professional warehouse designer<br />
and a retired fire captain. In the case of<br />
a chemical manufacturing company, there<br />
are special design considerations such as<br />
the creation of a “flammable room”, an<br />
“acid room”, and the installation of underground<br />
storage tanks for bulk raw materials.<br />
Dave also wanted to make sure that<br />
the final layout would maximize efficient<br />
movement within the warehouse.<br />
At this point the company boasted 30<br />
distributors across the United States, moving<br />
about 100 different products. Leading<br />
products at that time included Buff-Tone,<br />
Velocity Glaze, and Multi-Dressing. The<br />
company settled well into the new facility<br />
and Dave had his wish of direct connection<br />
with suppliers and control of formulas<br />
and production. He was also able to continue<br />
developing new products that solved<br />
the workaday problems for the detailer.<br />
During the 1990s, P&S established its<br />
commitment to education, bringing in experienced<br />
detailer Joe Newhoff to run the<br />
company’s in-house training programs for<br />
distributors and end-users alike. This led<br />
to the creation of The Detail Studio, and<br />
Mark Spindler took over training facilities<br />
for a number of years.<br />
In 1997, Bob became President of the<br />
company. Bill was still around but was<br />
able to play a more relaxed role. Bill’s wife<br />
Diane, who he married in 1955, also continued<br />
to work as the company bookkeeper,<br />
a duty which she had performed since<br />
day one. Bill retired completely in the early<br />
2000s, and Bob became President and<br />
Chief Executive Officer. Dave became<br />
the Vice President of Operations. Bill<br />
passed in 2015 and was inducted into the<br />
founding class of the International Detailing<br />
Association’s Hall of Fame in 2020.<br />
The Phillips brothers carry on his legacy<br />
with many of the same guiding principles<br />
that helped Bill succeed.<br />
■ INDUSTRY<br />
COMMITMENT AT ITS BEST<br />
In April of 2008, Bob describes a<br />
fateful incoming call that would have a<br />
long-lasting impact on the global detailing<br />
industry. “P&S has always been involved<br />
in trade associations one way or another,<br />
so when Bud Abraham contacted me to<br />
join a group of industry suppliers providing<br />
seed money for the establishment of<br />
a trade association for detailers, it was a<br />
‘no-brainer’.” P&S Sales thus became one<br />
of the founding members of the International<br />
Detailing Association (IDA).<br />
Bob spent countless hours and resources<br />
in support of the IDA in its early years.<br />
He served on the Board of Directors in<br />
2011 and joined the prestigious Founder’s<br />
Club in 2016. He has also served on several<br />
IDA Committees through the years.<br />
When asked about the importance of<br />
the IDA, Bob gushes, “This is an extremely<br />
important organization that looks out<br />
for our industry. It brings detailers together.<br />
It provides a platform for us to gather,<br />
and every time we get together, great<br />
things happen.”<br />
A perfect example of that is a fateful<br />
run-in with detailer Renny Doyle, CD-SV,<br />
RIT, who Bob and Dave met during the<br />
IDA’s educational sessions at the 2013 Western<br />
Carwash Association annual convention<br />
in San Diego. Since the brothers have<br />
always understood the importance of continuing<br />
education to keep up with trends in<br />
the detailing industry, they decided to attend<br />
Renny Doyle’s Detailing Success week-long<br />
detail training in early 2014.<br />
“The more contact we had, the more<br />
obvious it was that we shared a lot of the<br />
same philosophy and passion for the detail<br />
industry,” Bob recalls, “and the three of us<br />
could see a benefit to an affiliation that took<br />
advantage of the fame and knowledge of<br />
Renny and the product development capability<br />
of P&S.” Renny and the Phillips<br />
brothers worked together to develop a new<br />
line of detail chemicals called “Renny Doyle<br />
Double Black”, which launched in 2016.<br />
A few years later, they continued William<br />
Phillips’ early idea of creating growth<br />
opportunities for others by launching the<br />
Double Black Storefront concept, which<br />
allowed detail operators to sell products<br />
to end-users without becoming full-on<br />
distributors, and without interfering with<br />
P&S distributor operations in the same<br />
market. The Double Black line of detail<br />
chemicals continues to be extremely popular<br />
amongst detailing professionals and<br />
enthusiasts alike.<br />
Bob shares, “Renny and I still shake<br />
our heads at the unbelievable growth that<br />
has happened. Neither of us had any idea<br />
back in 2016 that the Double Black concept<br />
would be this successful.” He continues,<br />
“Double Black happened as a direct<br />
result of the existence of the IDA.” P&S<br />
actually doubled its warehouse space over<br />
the last couple of years, during a pandemic!<br />
P&S’s commitment to the detailing industry<br />
has been acknowledged with multiple<br />
awards, including:<br />
• IDA Outstanding Service Award.<br />
• Mobile Tech Expo Detailing<br />
Supplier of the Year.<br />
• Mobile Tech Expo Detailing<br />
Person of the Year (Bob); and,<br />
• IDA Supplier of the Year.<br />
■ P&S NOW AND<br />
IN THE FUTURE<br />
P&S currently boasts 200 distributors<br />
in 20 countries, with more coming<br />
on each year. The company manufactures<br />
over 200 products and continues to<br />
develop new products to meet the needs<br />
and simplify the detailing work for professionals<br />
and do-it-yourself enthusiasts. “We<br />
continue to benefit from our membership<br />
in the IDA, and are able to follow the wave<br />
of the detailing industry’s growth across the<br />
globe,” adds Bob. Bill’s early vision — as reflected<br />
in the original logo — of P&S being<br />
a global company has been realized.<br />
8 | AUTO DETAILING NEWS | VOL. 7, NO. 5 • <strong>SPRING</strong> <strong>2022</strong>