May 2022

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Xpert Advice A ONE-STOP SHOP In this month’s column, Richard Bryant (pictured), Window Ware’s Commercial Director, discusses why ordering from a single source can be better for business, and how the company provides a reliable one-stop shop for all window and door hardware and tools. The added economic pressures and market disruption of the last couple of years have provided installers and trade counters with non-stop challenges. Due to increased demand for new doors and windows, ongoing material shortages and extended lead times, installers have been up against it. These factors have also put trade counters and hardware stores under additional pressure to replenish essential supplies and keep their shelves well stocked for customers. In a bid to overcome supply challenges and plug any gaps, many installers and stockists chose to hedge their bets with multiple suppliers. However, this can bring its own problems: multiple deliveries to track and more invoices to process, as well as extra expense and admin. That’s when it can make more sense to keep things simple and buy from a reliable single source. Ordering from a single trusted supplier that regularly stocks all the products you need and consistently comes up with the goods, not only provides the dependable, convenient, and efficient supply you’re after, but you’ll also be able to forge a closer partnership that could ultimately benefit your business better. With Window Ware’s extensive choice of 100+ brands, including the popular Xpert Tools range, all available to order in one fell swoop, it’s no surprise that we are the first stop for numerous trade counters and stockists across the UK. All your favourite brands under one roof! As the leading hardware distributor, we have made it our mission to be a reliable, one-stop shop for all your favourite tool and consumable brands like Don Carlos, reXon, Soudal, Stanley and Bahco. Our Xpert Tools range of specialist, just-thejob hand tools and consumables have been cleverly designed and purpose-built for the door and window industry. Every single item in the Xpert range has been developed to alleviate the common complaints associated with using general-purpose tools and help installers achieve the best results in less time. Sold in more than 300 stockists nationwide, Xpert tools are a firm favourite with fitters and a trusted trade counter fixture. Exactly what you need when you need it Following a recent warehouse expansion project and continued heavy investment in stock, Window Ware has successfully scaled up its operations to meet increased demand, satisfy its customers’ evolving needs and ultimately achieve growth of 30%. Primed and ready to serve with around £3.5 million worth of stock, Window Ware provides customers with an unrivalled choice of next-day hardware solutions. As well as tools and consumables, Window Ware offers more than 5,000 different door and window hardware components to choose from. With leading brands such as Yale, MACO and Trojan, and our ever-expanding aluminium and commercial hardware range, we’re sure we’ve got exactly what you need. What’s more, this expansive product offering always comes backed by friendly customer service and full product support from a seasoned team of experts, making Window Ware the perfect supply partner to relieve your restocking headaches. Reliability on tap We know how much customers depend on us to deliver, so reliable service has always been a critical part of Window Ware’s mission. That’s why we constantly measure our service levels and keep pushing for improvement. Despite the ongoing supply chain challenges, in March this year our line OTIF was less than 0.5% away from prepandemic levels, so that 97.04% of order lines arrived on time and in full at the customer the very next working day. Reaching the friendly team in our sales office couldn’t be easier! Dial 01234 242724 and you won’t be left hanging, as more than 98% of calls are picked up within three rings or less. Email sales@windowware.co.uk and you can also count on a prompt response! We understand that customers need a solid supply chain to keep their businesses moving and meeting customers’ needs, and we’ve spent almost 35 years honing our craft and going the extra mile to guarantee a steady source of hardware and more for thousands of fenestration firms. Contact Window Ware: 01234 242 724 www.windowware.co.uk @WindowWare 80 T I MAY <strong>2022</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
EE 4G+ Janis Windows & Doors Ltd 48 Appleton Place, Appleton Industrial Estate, Southern Road, Aylesbury, HP19 9EW Tel: 0831 6090 476 Email: info@janis.co.uk Web: http://www.janis.co.uk 17:02 56% Business Details YOUR FUTURE IN YOUR HANDS Credit Rating: 73 Key Contact: Alexia Kalila, Managing Director Direct Tel: 07968 342 115 Direct Email: alexia.kalila@janis.co.uk Products PVCu Windows and Doors Windows/Doors, Buy in, Spectus Vertical Sliders, Buy in, Veka Bi-fold Doors, Buy in, Kommerling Composite Doors, Buy in, Solidor, 10 PW Insight Data puts 80,000 potential customers at your fingertips Aluminium Windows and Doors Windows/Doors, Buy in, Techal Windows/Doors, Buy in, Senior Bi-fold Doors, Buy in, Technal 50-75 Frames per week The Insight Database helps your sales and marketing team get better results faster. Updated live in real-time with in-depth information, not available anywhere else, you get the inside track on fabricators and installers, builders, architects, merchants, construction firms and house-builders. 01934 808 293 hello@insightdata.co.uk www.insightdata.co.uk 502 Worle Park Way, Weston-super-Mare, BS22 6WA @insightdata
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May 2022

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