Family Promise Metrowest 2021 Annual Report

ANNUAL
REPORT
2 0 21

DEAR FRIENDS,
As we look back over the past year, it was a time of change, a new beginning where we could move
beyond addressing a myriad of challenges and be inspired to envision a new future. Guided by our
strategic plan, we began to implement changes that will impact our families for years to come.
Our first priority was our shelter, as the hotel rooms were a short-term solution and our community
of congregations and families all agreed it was time for change. We decided to convert our Day
Center into an overnight shelter and with renovations nearly complete, we are planning to reopen
in June. It is time to bring our families home and welcome back our volunteers to offer meals and a
sense of community that has been so deeply missed.
We are also grateful for the further expansion of our LIFE program, which prevented 37 families
including 61 children from becoming homeless last year. We are committed to serving more
families in LIFE, knowing that the greatest impact we can have on our families is to ensure that
their children never experience the trauma of homelessness.
On a personal note, I will be leaving Family Promise Metrowest as Executive Director this June and
look forward to welcoming a new leader to this incredible organization. My heart is full, and I am so
proud of all we have accomplished together, yet I also know there is a new chapter about to begin
and I look forward to being inspired by the pages yet to be written. In fact, I have no doubt that the
best is yet to come.
With deep appreciation,
Sue Crossley
Executive Director
Carol Virshbo
Chair, Board of Directors
2 | Family Promise Metrowest

OUR STORY
Family Promise Metrowest’s
mission is to transform the
lives of families with children
who are facing homelessness
by mobilizing a diverse
community to provide
shelter, education, and
comprehensive support.
The story of Family Promise Metrowest began in
2003, when members of two local congregations,
Wellesley Village Church and Christ Lutheran Church
in Natick, became concerned about the rapid
increase in family homelessness in our community.
As they looked for ways to get involved, they learned
about Family Promise, a New Jersey–based nonprofit
that was providing temporary housing for families in
empty congregational classrooms. They quickly
realized this model of support could work here, and
after years of research and community networking,
their efforts finally blossomed: Family Promise
Metrowest opened its doors in October of 2008.
As a Family Promise Affiliate, we are one of over 200
Family Promise locations across the country,
providing safe shelter, meals, and an array of other
services to families in need from coast to coast. In our
first full year of operation in 2009, we supported 15
families; last year, we served 64, including 101
children. Although we had been gradually expanding
each year since founding, our growth was truly
launched in 2014 with the hiring of our Executive
Director, Sue Crossley.
We could fill this entire report with stories about
Sue’s eight-year tenure at FPM, but suffice it to say,
we are transformed. From crowded basement
quarters to a beautiful home of our own; from one
program serving our families to a spectrum of four;
from a staff of three to a seasoned team of nine;
from a $250K budget to $1.2 million this year. But
most of all, from an organization still cutting our
teeth in this community to a key player in the
region’s spectrum of family services.
“Our story” will never be told without many chapters
about Sue’s impact on Family Promise Metrowest.
As our Board Director Carol Virshbo shared, “FPM
has become one of the most admired affiliates in
the Family Promise national network, and we would
not be where we are today without Sue's amazing
leadership.” But it was not just skills and experience
she brought to our doorstep—it was her sense of
humor, her kindness, her humility, and her deep
compassion for all of us, families, staff, and board
alike. Family Promise Metrowest is now infused with
these values, and each one of us carries them into
the work we do every day.
Sue began volunteering for us in 2013, not long after
moving from Pennsylvania to Natick. It didn’t take
long before the word got out: Sue was a seasoned
nonprofit leader, consultant, and adjunct faculty
member in the MPA program at Suffolk University.
Missing her time in the trenches, she had just begun
to network for a director position when our inaugural
Executive Director Beth Cooper gave her notice. The
timing was perfect.
We will miss Sue terribly but are so grateful for the
groundwork she laid for our next phase of growth,
with a new director and renewed excitement for all
that lies ahead.
With deep gratitude for her leadership and
friendship, and best wishes on her next journey,
—The FPM Staff, Board, and Families
Annual Report 2021 | 3

OUR IMPACT: 2021
FAMILIES SERVED IN ALL
64 HOUSING PROGRAMS
ADULTS
CHILDREN
81 SERVED 101 SERVED
28%
INCREASE IN FAMILIES
SERVED OVER 2020
10 17 37
FAMILIES SERVED
IN SHELTER PROGRAM
FAMILIES SERVED
IN SAIL PROGRAM
FAMILIES SERVED
IN LIFE PROGRAM
81%
8
3
SINGLE-PARENT FAMILIES
AVERAGE AGE OF CHILD
AVERAGE FAMILY SIZE
NUMBER OF CALLS RECEIVED FROM
274 INDIVIDUALS IN NEED OF SERVICES
118
NUMBER OF CALLERS THAT RECEIVED
REFERRALS TO OUTSIDE SERVICES
# OF INDIVIDUALS SERVED WHO IDENTIFIED AS:
40
CITY/TOWN OF RESIDENCE
AT PROGRAM ENTRY:
30
20
17
percent
NATICK
41
percent
FRAMINGHAM
10
0
AFRICAN AMERICAN
HISPANIC/LATINO
CAUCASIAN
MULTI-RACIAL
ASIAN
OTHER
23 19
percent percent
OTHER
METROWEST TOWN
OTHER
MA TOWN
DONATIONS TO FAMILIES:
3
DONATED
VEHICLES
$1,175
IN GROCERY
GIFT CARDS
42
THANKSGIVING
BASKETS
35
HOLIDAY
BAGS
4 | Family Promise Metrowest

HOPE, RESTORED:
A FAMILY'S STORY
I first stepped into Family
Promise Metrowest in
November of last year. It
was a cold day and as I
walked to the building,
the wind biting into my
skin, I thought about
turning back...
So many places we had asked for help had turned
us away or just given me another name, agency, or
number of a person who "may be able to…." There
were waiting lists for everything. Would this be the
same? I was tired of telling our story and didn't
know if I could hold back tears as I explained yet
again how we ended up here. I was the one who
helped people, who was strong for people. Asking
was hard, but after everything we’d been through,
by the time I stood on the steps of Family Promise,
asking was all I had left.
But the kindness in the woman's voice who took my
call kept me moving forward. She said she
"believed" they could help and had sent me some
papers to fill out. "Believed" not "thought." That gave
me hope. So I kept moving.
I will always remember how warm and bright it was
inside when a staff member opened the door to
greet me. Not just the temperature—the smiling
faces, the positive energy. When I met Eliz, my
family coach, she was as friendly and kind as I had
imagined her to be. We sat down and I showed her
all the paperwork. My heart pounded, so afraid that
something would disqualify us. As she looked it
over, I told her our story:
I had lived all my life in Massachusetts, but we’d
moved to Texas the previous year to be closer to my
spouse’s family. It was soon impossible to deny that
my spouse, who had been controlling and volatile,
was also abusive. With COVID and being locked in
the house all the time, things only got worse. As
soon as we were able, I left with my two children—a
son with ADHD and emotional challenges and a
daughter with multiple medical and psychological
conditions—and drove back to Massachusetts.
After a few months in a place we thought would be
safe but wasn't, we managed to find a very small
apartment through an acquaintance in
Framingham, a city I had only heard of on the
Weather Channel. I began working as a Visiting
Angel but as my daughter's conditions worsened
with the stress, I had to quit. We waited for her
disability application to go through and for Mass
Health to approve me as her paid personal care
assistant so I could stay home and care for her.
The money I had saved was gone, and I was behind
in rent.
Eliz listened patiently, went over my paperwork, and
then explained how Family Promise could help. She
even had a Thanksgiving basket ready when we
were finished and helped carry it to my car. Looking
at the handmade cards and pretty decorations that
children had drawn on the outside of the box, and
knowing that on Thanksgiving we could have carrot
6 | Family Promise Metrowest

cake and snickerdoodle cookies because someone
had baked these special things, made me cry.
Since we began working with Family Promise things
have improved for us more than I can express in
words. We were approved for rental assistance and
FPM helped pay for storage so we could clear our
extra belongings out of our tiny apartment, where
boxes had been blocking the windows and creating a
fire hazard. Just having extra space made us all feel
so much better and allowed me to put down an
inflatable bed instead of sleeping on the couch.
When Eliz found out we didn't have snow boots she
gave us gift cards to get some. I cried the day my son
went out to shovel for me wearing his new boots.
I used to be numb, but Family Promise and Eliz just
make me cry a lot. It's the kindness, the heart, the
thoughtfulness. That first day she told me "Don't
worry, you’re not alone." People have said a lot of
things to me in this life, but Eliz, she keeps showing
me that she means it. We meet regularly and talk
about resources I need and how she can help me
find them. She always has an idea or an answer for
me, always a smile. Family Promise didn't know us,
had no reason to care. But they do. They provide
classes, bring in speakers and specialists to help
teach skills or answer questions to help people feel
confident and knowledgeable and get back on their
feet. They are always available to point you in the
right direction when you need it.
Having angels has restored my hope and reminded
me of the faith I had that had begun to falter. We
have been given more blessings than we imagined
possible.
My kids and I, we still have a long way to go. We
need an apartment that is a little bigger and quieter
so we can work on healing. We need a car that can
carry my daughter's wheelchair. We need to keep
sticking together and loving each other HARD
through all the ups and downs, no matter what life
throws at us. We need to keep on moving forward.
But because of our angels at Family Promise, I
believe we can do that again. It only gets better
from here!
—Ashley, a mother in our LIFE program
OUR PROGRAMS
Family Promise Metrowest offers a comprehensive, community response to families who are facing
homelessness through four programs that address a spectrum of housing and stabilization needs:
Our Shelter program offers temporary housing to families with children that have lost their home.
Our SAIL program supports families as they transition from our shelter back into apartments.
Our LIFE program helps families that are facing eviction or shelter entry remain in safe housing.
Our Steps to Success program provides families with access to educational and training
opportunities that will improve their life skills, employment opportunities, and income.
We believe that all families can have stable, successful futures if they are goal-oriented and hardworking.
We provide long-term, intensive coaching that helps families identify the root causes of their
housing crisis, enabling them to create sustainable change. With the skills, kindness, and generosity
of our Metrowest community, we are working together to solve the crisis of family homelessness.
For more information about our programs, visit www.familypromisemetrowest.org/programs.
Annual Report 2021 | 7

OUR CONGREGATIONS
Family Promise is in the business of transforming lives,
and sometimes that means that we ourselves must
transform our own ways of doing business. From our
founding in 2008, host congregations provided shelter
for our families by converting their classrooms into
temporary bedrooms, while support congregations
and a network of volunteers prepared meals and
offered overnight companionship. It was a model that
brought families in need together with a community
dedicated to their care and success.
With the closure of the congregational shelter due to
COVID in 2020, we took the opportunity to reassess
this model of support and in June 2022 we are reopening our shelter in our Day Center as a permanent site to
house families. With this new structure for providing shelter, the roles of our network congregations will
transform as well. Congregational volunteers will now come to our Day Center to support our sheltered
families, continuing to offer the resources and companionship that has made such a difference over the years.
Our Lead Congregations will continue to fulfill key support roles for our shelter three to four weeks per year,
including meal preparation, food shopping, and dinnertime companionship. They will also participate in our
annual community events—the Walk to End Homelessness and Keeping the Promise—host FPM speakers
during their services, and offer informational material at their congregation for those who’d like to learn more.
Support Congregations will continue to be paired with Lead Congregations to provide volunteers during their
assigned shelter weeks and will also participate in events and outreach opportunities.
Our newest category of support, Outreach Partner, encompasses congregations that promote awareness of
our work in the community by sponsoring speakers or offering educational materials in their congregation,
helping broaden our impact by reaching families in need of our services or those who want to offer support.
For a list of the 51 Lead, Support, and Outreach congregations that make up our network of support for our
families, please visit familypromisemetrowest.org/congregations.
Our FPM partnership is one of the
crown jewels of our social action
program. There is no better
example of acting on the mandate
from Torah that when people are
suffering, you must stand and act.
Our work with FPM has also put us
in direct partnership with the
community’s mosque. It is an
intersection of all our values in one
program.
— Cantor Hollis Schachner
Temple Shir Tikva, Wayland
When I interacted with volunteers
from the congregations in Family
Promise, when I realized how
many people from all these
different congregations cared
about me and my children, that
was a big part of my healing
process, knowing there were so
many people who cared.”
— Nicole
Shelter Program Graduate
8 | Family Promise Metrowest

OUR VOLUNTEERS
Maureen Wooster
Maureen was first introduced to Family Promise in 2014 after moving to
Natick. She was looking for a way to engage with her new community and
quickly found a place for her skills, experience, and energy in our
organization. Known by many of you for her Scottish accent and perpetual
smile, she has been an outstanding volunteer for many years in multiple
capacities. As Carole Brodrick, our Development Director who has worked
closely with Maureen, shared with us: “With a strong background as a
volunteer in fundraising, she was a perfect fit to join our event committee.
From the beginning, Maureen’s enthusiasm was amazing. She was always
right there by my side coming up with creative ways to engage donors.”
In 2015, Maureen also joined our Board of Directors where she served for five
years, including several as Chair of the development committee. Her
passion for our families inspired others while she also understood the
impact a thoughtful development strategy has on the success of the
organization.
While we are thankful for the incredible amount of time and expertise she shared, we are also grateful for
Maureen’s generosity of spirit and hospitality over the years. Whether it was an event committee meeting or a
Board holiday dinner, Maureen graciously opened her home to us all, providing incredible meals and
embracing us with her warm hospitality. Her home became a place for volunteers to gather, form lasting
friendships, and feel a sense of community.
Maureen is now ready to embark on a new journey as she and her husband Richard return home to Scotland.
We wish her well and share our gratitude for the impact she had on so many during our time together.
Maia Miskin and Amy Lousararian
Engaging our families in discussions on living their best financial life is
something that Maia Miskin and Amy Lousararian have brought to us with
energy, positivity, and life experience. Both volunteers have taught financial skills
and have a personal passion for budgeting and wise financial living. Their
willingness to lead our families through the New Beginnings financial literacy
curriculum, developed by our national office, has been a tremendous gift.
Maia and Amy each taught a pilot class in the spring of 2021 as we introduced
the curriculum to our families. They covered budgeting and smart spending to
build foundational financial skills for our families and added their own touches to
the curriculum by including thought-provoking videos and websites. They
worked diligently to connect with all class participants, developing wonderful
relationships with them, and were flexible and adaptable—always working with
an understanding of our parents' busy schedules.
Maia partnered with us again in the fall of 2021, sharing her wisdom as well as
welcoming other presenters to the class. Amy has also played other roles as a
volunteer serving as team captain for Christ Lutheran Church for several years in
support of our annual Walk to End Homelessness. We are grateful for both Maia
and Amy as they continue to partner with us, sharing their skills and generous
hearts!
Annual Report 2021 | 9

RECOGNITIONS
Our Cindy Lombardo Volunteer Award, named for a passionate FPM
volunteer and member of Temple Shir Tikva, is given annually to a
volunteer, nominated by our families, who upholds Cindy’s incredible
legacy of warmth and dedication.
The 2021 award winner was Steve Beling. Steve began volunteering as a
tutor in September 2020, working with an FPM parent on math and
English skills to help her pass an entrance exam for a nursing program. He
not only excelled in his instruction, meeting with the parent twice a week
for over a year to build her skills, but he gave tremendous encouragement
to her in the process. As the parent wrote to Steve, “You motivate me and
inspire me to do my best. You have taught me that I am smarter than I
thought, and failure is okay as long as I pick myself up and try again. You are
the greatest teacher I could ask for.”
Steve made a huge impact in the life of this mother, helping change her
life’s trajectory. We are so grateful for his commitment to our families and
organization and look forward to continuing to work with him in the future.
Our Family Promise Metrowest Legacy Award recognizes a person in
our community whose commitment and contribution to our mission
will have a lasting impact on our organization and the families we serve.
Our 2021 recipient was Bob Brack. Bob was a generous philanthropist
who over the years supported not just our programs but also our capital
campaign when we purchased our Day Center in 2017. He was also a
brilliant businessman who shared his expertise in our strategic planning
process, always offering encouragement and guidance as our programs
grew to meet the needs of our families.
Yet of all his qualities, his true legacy at Family Promise will be his
compassion and caring for our families. Bob genuinely loved being part
of their lives, hearing their stories, and knowing he could be part of
making real change. Bob was chosen for this award in the summer of
2021, but sadly passed away last September. The award was granted
posthumously to his family in November. While Bob is truly missed by all
of us, his legacy at Family Promise will live on for decades.
We are also proud to announce that in November 2021,
FPM was selected as the recipient of the annual Robert
Lamprey Community Grant, a $20,000 award given by
the MutualOne Charitable Foundation. This grant is
awarded to one nonprofit organization each year that
serves low-income or underserved populations in Natick
or Framingham. We are deeply grateful to the
MutualOne Foundation for recognizing and supporting
our work in the community with this award.
TOP: Steve receives the 2021 Cindy Lombardo Volunteer Award from Barbara Ward, our 2020 recipient, and Steve,
minus mask. MIDDLE: Executive Director Sue Crossley with Bob at the Day Center in 2019, the purchase of which
he generously supported. BOTTOM: Executive Director Sue Crossley and Assistant Director Amanda Elkin receive
the Robert Lamprey Community Grant from Yasmine Ouweijan, Vice President/Branch Manager at MutualOne.
10 | Family Promise Metrowest

OUR EVENTS
In the spring of 2021, as the time for our spring walkathon approached,
large in-person gatherings were still not feasible due to COVID. But after
cancelling our 2020 walk altogether, we were determined to find a way to
get our supporters outdoors to not only raise funds for our families, but to
come together—albeit remotely—as a community.
Our planning committee got right to work, and a new vision for our
walkathon emerged. Families, friends, and coworkers were all encouraged
to register and plan independent walks in their own towns, wearing their
walk t-shirts, posting their progress on social media, and engaging in fun
activities along the way like scavenger hunts. In the end, we had 54
registered teams and 620 walkers fanned out across the region on a sunny
May weekend, raising awareness, funds, and hope for the families we serve.
A school group from Dover walked together and then treated themselves
to popsicles afterward. A group of tennis friends walked at Elm Bank in
Wellesley after a brunch of scones and mimosas to kick off the festivities.
And ICB of Wayland pulled together our biggest team yet, with 75 people
walking to Wayland center and back, followed by a shared meal. We were
so humbled to see the outpouring of support from our community, raising
over $230,000 for the programs that serve our families.
As the fall approached and vaccines rolled out across the community, we
were optimistic we could bring back an in-person event for our Keeping
the Promise gala. But with a steady uptick in COVID cases by the end of the
summer, we simply couldn’t take the risk. So we staged our virtual Keeping
the Promise concert for another year, recruiting even more musicians and
bringing our production company, MediaBoss, back on board to help.
The show, which aired in early December, included repeat performances by
Alli Haber, Ellis Paul, Chris Trapper, Phil Stacey, Never Say Never, Dave
Keller, and Lady Cap, and songs from new guests including Crimson
Calamity, Rhett Price, Ben Cesare, Dan Miller, Zoe Behrakis, and the Temple
Shir Tikva children's choir. FPM family members also shared touching
stories about their experiences with us, including Sarah Floyd, who entered
our shelter as a teenager in 2013. Her inspirational animated video about
her experience with us won’t be forgotten by any of our attendees.
Once again, our supporters’ response and enthusiasm bowled us over, with
over 1,300 households viewing the show and $192,000 raised. We received
stories and photos from many house parties, where families and friends
had gathered to watch the show while noshing on appetizers and meals
from partnering restaurants. We also had record-breaking participation in
another fabulous auction filled with themed baskets, vacation homes, and
sports tickets. And folks were thrilled with our swag bags, hand-delivered
to our higher donors with goodies donated by local businesses. All in all, it
was another night to remember, celebrated together while apart.
FROM TOP: A youth team from Dover Middle School; the Chandler family on
their walk route; Leigh Einbinder and Buddy from the Wellesley Village Church
walk team; our FPM team and alum Jackie on-site at Walnut Hill School for the
concert broadcast; FPM family member Estey speaks during the show.
Annual Report 2021 | 11

DONOR HIGHLIGHT
There are a multitude of ways that donors can contribute to Family
Promise. They can offer not only their financial support, but their time,
their skills, and their compassion. For some, there is no limit to their
contributions.
Carol Virshbo is one of these limitless donors. She was first introduced to
Family Promise in 2006 through Christ Lutheran Church, when she
proudly participated in the vote to officially become a host congregation.
Right from the beginning, she supported us with financial donations and
by preparing meals and staying overnight during host weekends. Her
warmth and compassion were evident as she welcomed our families into
her congregation, always making it feel like home.
“It was a great time to make connections with the families and to realize
that it doesn’t take much to become homeless. It can happen to anyone. I
was there when one of our moms needed help giving her newborn his
first bath, and I held a mom in my arms as she cried due to the
overwhelming stress of her situation. These volunteer opportunities are
what allowed me to form lasting connections with the families.”
In 2015, she began volunteering on our event committee where she still plays a major role in planning our
walkathon and Keeping the Promise events. “This was a great way to spread the news of what Family Promise
Metrowest does to my friends, family, and the wider community. I knew that when people understood a need,
they would be willing to contribute."
But Carol didn’t stop there. As she learned more about the challenges our families faced when applying for
jobs, she gave even more of her time by offering her expertise in resume writing and interview preparation.
“Being in sales for over 25 years, I had reviewed hundreds of resumes. It was easy to help our parents create a
resume that would get them noticed and prepare them for the tough questions an interviewer might ask.”
As financial donors, Carol and her husband Jay are respected philanthropists and have been major
contributors to our capital campaigns and annual Promise Fund. “We both have the philosophy that donating
to causes we care about is a priority while we can see our gifts in action. Giving to Family Promise Metrowest is
an example of putting our money to good use. We know that our gifts really do make a difference.”
Carol joined our Board of Directors in 2016 and
became Chair in 2020, donating time for board
meetings, committees, strategic planning, and
trainings. “Being part of this board has been life
changing. Helping create the committees and
structure that we have today has allowed the
programs and staff to expand to help so many
more families. Watching the organization grow
from a budget of $250K to over $1M in six years is
amazing. When I joined, if you told me that one
day I would be the chair, I would have said you
were nuts. I, too, grew with the organization.”
Carol’s term on the board ends May 2022, yet her
extraordinary donations to Family Promise on so
many levels will continue to impact our staff,
Board, volunteers, and families, leaving a legacy for
years to come.
12 | Family Promise Metrowest

OUR COMMUNITY
SUPPORTERS
Family Promise Metrowest is blessed with a diverse and passionate
network of community supporters. Businesses, congregations, service
organizations, and even schools have rallied to help our families and
organization in countless ways over the years. While much of this support
comes in the form of financial donations to bolster the programs that serve
our families, the professional expertise that some community supporters
have offered over the years has been immeasurably valuable. We’ve had
supporters lending us their advice and skills in finance, graphic design,
legal matters, even childproofing—all of which have helped our
organization grow and deepen its impact.
In 2021, a new opportunity for community support emerged when we
launched Keys to Good Tenancy, a tenant education class for our families.
We immediately turned to some of our long-time supporters to help: Alan
Marks, the owner of Realty Executives, Li Morrison, the Housing Mediation
Coordinator at Metrowest Mediation Services, and Ali Corton and Jody
Troderman of ERA Key Realty Services.
Realty Executives has partnered with FPM for years, providing sponsorships
and holiday gifts—and Alan and his family have even donated a week at
their home on Cape Cod for our auction several times. Alan kicked off our
very first Keys to Good Tenancy class with an outstanding and thoughtprovoking
discussion on setting goals: “Think of the goal planning sheet as
a road map,” he coached, “it helps to avoid drift, which derails goals.” Alan
also taught a class on “Finding a Place to Rent,” which offered valuable tips
to help families secure new homes.
Metrowest Mediation Services has been a valuable resource for years when
our families needed assistance and expertise in navigating complex rental
applications, government eligibility, and their tenancy rights. With her
compassionate and candid approach, Li has always gone above and
beyond to provide essential support for specific challenges, while also
empowering our families to help themselves. In this class, Li’s knowledge
and experience regarding tenant and landlord rights—particularly as they
relate to eviction and lease renewal—offered our families the information
they needed to be strong self-advocates.
ERA Key Realty Services has been a generous donor and event sponsor
over the years. When their realtors Ali and Jody were asked to lead our
families through discussions on moving day preparations as well as how to
stay organized and manage maintenance issues, their camaraderie and
warm presence made for relaxing and enjoyable conversations on topics
that many of us would rather avoid! Their tips were incredibly useful, giving
our families practical tools for success.
Thank you Alan, Li, Ali, and Jody, in addition to all the other volunteers and
community supporters that have helped implement this tenancy
curriculum. Your time and expertise are furthering housing stability and
helping to create hopeful futures for our families.
FROM TOP: Alan and his dog Timber
at our 2017 walkathon; Li Morrison; Ali
Corton; and Jody Troderman.
Annual Report 2021 | 13

OUR FINANCIALS
STATEMENT OF FINANCIAL POSITION 12/31/2021 12/31/2020
ASSETS
LIABILITIES
NET ASSETS
Cash
Other current assets
Property and equipment, net
Total other assets
TOTAL ASSETS
Current liabilities
TOTAL LIABILITIES
Net assets without donor restrictions
Net assets with donor restrictions
TOTAL NET ASSETS
TOTAL LIABILITIES AND NET ASSETS
$1,444,361
$124,801
$1,410,836
$4,306
$2,984,304
$127,271
$127,271
$2,551,513
$305,520
$2,857,033
$2,984,304
$880,968
$98,314
$1,366,310
$3,306
$2,348,898
$72,801
$72,801
$2,199,043
$77,054
$2,276,097
$2,348,898
STATEMENT OF ACTIVITIES 12/31/2021 12/31/2020
SUPPORT AND REVENUE
Gifts, grants, and contributions
Fundraising events
Donated goods and services
Interest income
Miscellaneous income
TOTAL SUPPORT AND REVENUE
EXPENSES
Program services
Management and general
Fundraising and community outreach
TOTAL EXPENSES
CHANGE IN NET ASSETS
Changes in net assets without donor restrictions
Changes in net assets with donor restrictions
TOTAL CHANGE IN NET ASSETS
$1,200,994
$401,129
$13,503
$282
$3,295
$1,619,203
$655,022
$206,375
$176,870
$1,038,267
$352,470
$228,466
$580,936
$960,849
$445,571
$56,861
$474
$2,800
$1,466,555
$660,004
$166,744
$176,374
$1,003,122
$477,863
$(14,430)
$463,433
14 | Family Promise Metrowest

OUR DONORS
$50,000+
Heather Garni & Daniel Pozen
MetroWest Health Foundation *
Anonymous (1) *
$20,000-$49,999
Robert & Janet Brack
Cummings Foundation
Katherine Green
Gardner Hendrie & Karen Johansen
Home Market Foods *
Middlesex Savings Charitable Foundation
MutualOne Charitable Foundation
St. Andrew's Episcopal Church in Wellesley *
The Sudbury Foundation
TJX Foundation
Jay & Carol Virshbo
Anonymous (1)
$10,000-$19,999
A Path Ahead Community Fund
Kelli & Chris Connors
Digital Federal Credit Union
Family Promise (National)
Foundation for MetroWest
Clifford Hayden & Kim M. Nicols
Hopkinton Country Club Charitable
Foundation
Janson Communications
Robert & Joan Murray
Parmenter Foundation
Kate & Tom Piemonte
Yvonne Richard *
Roessner Family Foundation
Sanofi Genzyme
Edward & Barbara Scolnick
Siegel Family Fund
Chapman Taylor
Wellesley Congregational Church
Wellesley Hills Congregational Church
$5,000-$9,999
Howard & Leslie Appleby
Sue & Carl Bell
Beth Israel Deaconess Medical Center
Wayne & Veronica Bloom
Michael & Adrianne Canning
Maria Chase
Congregational Church of Needham
Douglas & Sue Crossley
Angela DeBarros **
Dunkin Corp. & Northern Management
Group
Bradford W. Gile
Mitchell & Sylvia Haber
Hamilton Hackney
Yolanda Harris **
Herb Connolly Auto Group
Shari & Kevin Johnson
Jack & Alison Langsdorf
Dennis Lombardo
Mark Lorson & Cathryn Marshall
Marilyn Marlette
John & Laraine Marthinsen
Metrowest Women's Fund
Needham Bank
R. W. Holmes Realty Company, Inc.
Thomas & Nicole Teich
The Village Bank
Robert Willett & Rebecca Parkhill
$1,000-$4,999
28 Freight/Truck Courier
Reuben & Christine Ackerman
The Altamira Foundation
Karen Anderson
Roger Andrews
Frank & Susan Armo
The Austin Memorial Foundation
Avidia Bank
Avidia Bank Charitable Foundation *
Mariela Baker
Nicholas & Alison Balster
Amy & Keith Barnett
Linda & Seth Bauer
Joan Benzie
Dean Blackey
Irene Bloomstein
Bose Corporation Charitable Fund
Joanna Brach
Pamela Broderick
John & Carole Brodrick **
Charles Brown
Sheldon Buckler
Gary & Carol Bukuras
Fred & Barbara Bunger
Ryan Carroll
Timothy & Diana Carroll
Carter Memorial United Methodist
Jeff & Anne Carter **
The Chandler Group
Chick-fil-A
Christ Lutheran Church
Catherine Chung
Eugene Clark & Catherine Meyer
Michael & Barbara Coco
D. Mitchell & Cynthia D. Coddington
Jessica & Tim Collins
Audrey Colson
Ruth Colson **
Heather & Christopher Connolly
Carol & Kenneth Conway
Chantal & Christophe Coudray
Mary Crabbe
Cynthia Crino **
Gene & Gay Crowley
Janet Curry
Greg Daneault **
Melinda Davies
DCU for Kids
Sharon Deehan
Larry Dick & Lucia Frenkel
Dimensions 3D
Susan & Ed Doherty
Dover-Sherborn High School Student Council
Michelle Drolet
Family Promise
Metrowest doesn't just
help families find a new
place to live. They help
families set and meet
long-term goals that
change their lives
forever. It's a uniquely
successful solution to
family homelessness.
—The Carroll Family
Eastern Bank Charitable Foundation
Robert & Marilyn Ellsworth
Stephen & Lauren Fawell **
First Church Natick, UCC
First Congregational Church of Holliston
First Parish Sherborn
First Parish Wayland
Fisk Memorial United Methodist Church
Framingham Rotary Club
Framingham Union Aid Association, Inc.
Gustav Freedman & Jacquelyn Sand
Beth & Glenn Frommer
Margaret Gallerani
David Getchonis
Richard Gooding & Christine Costello **
Greater Boston Real Estate Board
Foundation
Karen & Jeff Greene
Janet Griffin
Robert & Harriett Hallagan
Catherine & Michael Healy
Elizabeth Heiden
Hope Hotchkiss & John Shea
Mildred Hutchinson
Islamic Center of Boston, Wayland
John Everett & Sons Funeral Home
Arline & Nick Kardasis
Kathy Kaufmann
Niall Keating **
Amy & Andrew Keith
Jeffrey Kinney & Rebecca Bourret
John & Susan Kirk
Rod & Dagmar Klinger **
Pamela & Bob Koskovich
George Krupp
Tom & Anna Lally
Beverly & Mark Lenci
Andrea Lewis
Laura Lilly
Edith Lohr
Tiffany Lund
Isabel M. Lyndon
Roderick & Joy MacLeod
Paul Marecek
Annual Report 2021 | 15

I was overwhelmingly impressed with the structure,
passion, staff, and love for community that resonated in
and around Family Promise Metrowest—helping others at
their point of need. It has and continues to be a huge
blessing to serve as a financial partner and help make an
impact both locally and regionally.
—Janet M. Chihocky, Founder & CEO, JANSON
Joanne Marshall
The MathWorks, Inc.
McCauly/Lorion Charitable Fund
Kelly & Matthew McCormack
Joe & Dee Meaney
David & Andrea Meyers
Middlesex Savings Bank
Elaine Mittell & Douglas Poutasse
Mobilis
Sandee & Marc Molinsky
Seta Nazarian
Network for Good
Newton Highlands Congregational Church
Ildiko & Kevin Nielsen
Pamela Odeen
Carol & Paul Peterson *
Russell & Mary Pollard
Dana Pope
Elaine Reisman
Reliant MSO, LLC
David & Tammy Retalic
Karen & Ron Riggert
Margaret B. Robinson
Lynn Barber Rodolico
Rubicon Builders
Judit Saenz-Badillos
Saint John School Families
Mary Alice Sallah
Savers TVI Inc.
Curtis & Marcella Schubert
Carl Schumann
Mary & Greg Schwietz
Dan & Kerry Seaman
Sandra Selvey & Paula Kane
Donna & Bob Simek
Sandra Smith
Ryan & Tracy Sockalosky
St. Dunstan's Episcopal Church
St. John Lutheran Church
St. Paul's Episcopal Church
Jeffrey & Valerie Stark
Elizabeth & Adam Stavisky **
Stifler Family Foundation TR
Sudbury United Methodist Church
David & Jennifer Talmadge
Mark & Geraldine Tarini
Tilly & Salvy's Bacon Street Farm, LLC
Rosalia & Sal Tocco
Town Fair Tire Foundation, Inc.
Tracy Boehme Realty Group
UU Society of Wellesley Hills
J. Wade & Heidi Harper
Wegmans Food Markets
Wellesley Hills Junior Women's Club
Wells Fargo
Mercy Wheeler
Laura Woollett
Richard & Maureen Wooster
Greg Young & Lori Murphy
Angela Zachery **
Danielle Zinck
Anonymous (4)
$500-$999
Jacqueline Allen
Marlene Allen
Asset Strategy Advisors
Cynthia Bakon & John Worrall
Aijaz & Saadia Baloch **
Doug & Terri Beckerman
Edward & Diane Bedrosian
Stephen Beling **
Ruth & Wilfred Breden
Kevin & Kim Canning
Patricia Carr
Michael & Layne Clune
Sarah Coates **
Jennifer Collins
Linda & Stephen Collins
Costco Wholesale Club
Peter & Valerie Daniel
Do the Right Thing Foundation TR
Nancy Donahue
The Dover Church
Julie & John Dowd
Dressing Well Charitable Foundation, Inc.
Pamela Dunham
Embrace Home Loans
EWE Properties, Inc.
Federated Church of Ashland
Vance Fernandez
Elaine Fiske & Philip Ladd
Melanie Francis
Mike & Beth Frary
Andrea & Christopher Gagnon
Jodie & Roberto Garzon
David & Patricia Gentes
Kathleen & Gary Goshgarian
Marjorie Gove
Jen Grinnell & Chris Gardner
Susan Lindberg Haley
Harvard Pilgrim Health Care
Peter Hoffmann
Joanna Horobin
Deryle House
Mary & Ed Hudson
Jill & Paul Jeter
Tricia Dolan Kelliher
Maria Kempner
William Kenney
Hajra & Fahd Khan **
Heather Klare **
Mr. & Mrs. Ross Krinsky
Christine Lam & Mark J. Chistolini
Andre Lamontagne
Phil & Dottie Laughlin
Leah Levy
Margaret & Dwight Robinson Family Fund
Lynn & Alan Marks
Andrea McDonald
Jed & Pam McGarry
Lindsay & Jimmy McGuinness
Joyce & Roger McNeil
Memorial Congregational Church
Mark & Sara Milone
Mitsubishi Electric Train Cooling & Heating
Judy & James Mongiardo
Patricia Mulhall
Johnny Tsun Nin & Carol Ip
NorthStar Insurance Services, Inc.
Carol Oberle
Laurie & David Otten
Evan & Miho Owens
Supporting FPM is our way
of helping local families
through difficult times.
Through the various
programs, FPM is helping
families prevent
homelessness, sheltering
those that are homeless,
and giving families
continued support once
they are back on their feet.
The respect and caring
that is given to each
individual family will
always have our support.
—Bob & Harriett Hallagan
16 | Family Promise Metrowest

Caren & Randy Parker
Willard & Anne Perry
John & Ina Portnoy
Katherine Potter
Susanne Rheault & Gilbert Williams
Robert F. Hunsicker Foundation
Roche Bros., Inc.
Rodman Family Charitable Fund
Philip Ruedi
David & Liza Ruether
Cynthia & Lawrence Scott
Ann Skipper
Smith, Sullivan & Brown, P.C.
Marc Soloway
Margaret & Allen Steere
Candace Steingisser
Judith & Scott Stewart
Barbara & Arthur Stock
Temple Beth Elohim
Thrivent Choice
Foss Tighe & Linda Colby
Catherine Tomey
Carey Valli
Village Churchwomen of Wellesley
Congregational Church
Gary & Kathleen Walker
Robert & Anne Weaver
Joan Weber
The Wick Family
Ann Houston Wiedie & Keith Hartt
Gordon & Janice Woodbine
James & Barbara Zebrowski
Anonymous (2)
* 2021 contributor to our “A Place to Call
Home” capital campaign
** Donation includes matching
corporate gift
We also extend our gratitude to the 1,631
additional donors who gave under $500
in 2021. While every effort has been
made to ensure the accuracy of this list,
we apologize for any errors or omissions.
Please contact us with corrections at:
admin@familypromisemetrowest.org.
Pro Bono Donors
Goulston & Storrs
Matching Gift Companies
Abrams Capital Management, LLC
Alexion Pharmaceuticals
American Family Insurance
American Tower
Amica Mutual Insurance
Analog Devices Foundation
AON
Arbella Insurance Foundation
BlackRock
Broadcom
Chubb Charitable Foundation
Comcast NBCUniversal
Dell Technologies
Eastern Bank
Faber Daeufer & Itrato PC
Gates Foundation
Google
Great-West Financial
The Guardian
Intel Foundation
John Hancock
Johnson & Johnson
JPMorgan Chase
Liberty Mutual
Mass Mutual
McKesson
Merck
Microsoft
Mitsubishi Electric Train Cooling & Heating
New York Life
Nuance
Oracle
Pfizer
The RMR Group
Sanofi US Services, Inc.
State Street
Takeda
VMware Foundation
Walmart Foundation
Wells Fargo
Donating to Family
Promise allows us to
involve our family in
conversations around
housing insecurity and
provide local families
with the support they
need to thrive in our
wonderful area.
—Melissa &
Jonathan Rutherford
2021–2022 Community Partners
28Freight/TruckCourier
Avidia Bank Charitable Foundation
Beth Israel Deaconess Medical Center
The Chandler Group
DCU for Kids
Digital Federal Credit Union
Dunkin Corp./Northern Management Group
Eastern Bank Charitable Foundation
Herb Connolly Auto Group
Home Market Foods
Janson Communications
The MathWorks, Inc.
Middlesex Savings Bank
Middlesex Savings Charitable Foundation
MutualOne Charitable Foundation
Needham Bank
Rubicon Builders
R. W. Holmes Realty Company, Inc.
Sanofi Genzyme
TJX Foundation
Town Fair Tire Foundation Inc.
Tracy Boehme Realty Group
The Village Bank
So much thought and heart goes into every aspect of
what Family Promise does. While they strategically think
years ahead, they have proven capable of pivoting to
address immediate needs. Family Promise is a gift to our
community that I am humbled to support.
Family Promise Metrowest's Community
Partners offer sustaining support to our
organization throughout the year. To learn
more about the benefits and commitment
of Community Partnership, please visit our
website at familypromisemetrowest.org/
community-partners.
—Sue DeRoche, Founder & Principal Donor/Advisor
A Path Ahead Community Fund
Annual Report 2021 | 17

OUR STAFF
Sue Crossley
Executive Director
Carole Brodrick
Development Director
Amanda Elkin
Assistant Director
Eliz Portal
LIFE Program Coordinator
Stephanie Di Dio
Shelter Program Coordinator
Paula Brown
Volunteer & Outreach Coordinator
Bianca Hudson
Family Coach
Kathy Rodman
Family Program Assistant
Tamara Nevens
Financial Coordinator
18 | Family Promise Metrowest

OUR
BOARD
Carol Virshbo, Chair
Kelli Connors, Vice Chair
Dan Seaman, Treasurer
Heather A. Connolly, Clerk
Emmanuel Badoo
Harriett Hallagan
Delisa Joseph
Yusuf Kalule
Jeffrey Kinney
Dayanna Moreno, Esq.
Jason Rutherford
Thomas Teich
We would like to thank Maureen
Wooster, who retired from our board in
2021. For more information about
Maureen and her incredible
dedication to our organization and the
families we serve, please see page 9.
We also thank Karen Patterson
Greene for her board service.
OUR
FAMILY
ADVISORY
COUNCIL
The Family Advisory Council plays an
essential role in the strategic planning and
implementation of goals at Family
Promise Metrowest. At monthly meetings
with the Executive Director, families share
their valuable insights on existing
programs and future initiatives while also
lending their voices to the complex issue of
family homelessness.
Margareth Gillus
Bianca Hudson
Yusuf Kalule
Patricia Kelly
Estey Masten
Jackie Rodriguez
Nicole Charles White
Annual Report 2021 | 19

Contact Us:
6 Mulligan Street, Natick, MA 01760
508-318-4820
www.familypromisemetrowest.org
info@familypromisemetrowest.org
Connect with Us:
facebook.com/familypromisemetrowest
instagram.com/familypromisemetrowest
twitter.com/fpmetrowest
linkedin.com/company/family-promise-metrowest
Photographs on front cover, back cover, and pages 2, 18, and 19, by Lisa Neighbors Photographs,
www.lisaneighborsphotographs.com.