Missouri Nurse News - July 2022
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MISSOURI<br />
NURSING NEWS<br />
Volume 2 • No. 4<br />
<strong>July</strong>, August, September <strong>2022</strong><br />
The Official Publication of the <strong>Missouri</strong> <strong>Nurse</strong>s Association with a quarterly circulation of approximately 72,000 to RNs and LPNs<br />
Message from the President<br />
Caryl Goodyear, PhD, RN,<br />
NEA-BC, CCRN-K, FAAN<br />
As I write this, I’m trying to<br />
stay cool. We seem to jump<br />
right from winter into summer<br />
without the benefit of a nice<br />
spring….welcome to <strong>Missouri</strong>!<br />
I just returned from the<br />
American <strong>Nurse</strong>s Association<br />
Membership Assembly where I<br />
represented <strong>Missouri</strong> nurses in the official business of<br />
the ANA. The discussions were meaningful and actions<br />
were taken to address challenges. We unanimously<br />
voted to adopt a racial reckoning statement which<br />
was an outcome of the work ANA began in 2021 to<br />
uncover the challenges of racism in our profession.<br />
The Assembly called on ANA to identify, develop and<br />
advance strategies about a culture of safety and a<br />
zero-tolerance approach to verbal abuse and violence<br />
in all care settings. Recognition that the pandemic<br />
has exacerbated nurse staffing issues, the Assembly<br />
approved a recommendation that ANA support safe<br />
patient standards including ratios that are based on<br />
acuity, are setting-specific, and enforceable. ANA will<br />
be working directly with all state constituents, including<br />
<strong>Missouri</strong>, to develop further details.<br />
I would encourage each of you to reach out to us,<br />
<strong>Missouri</strong> <strong>Nurse</strong>s Association, for any questions you may<br />
have about these specific areas of action.<br />
Caryl Goodyear<br />
Director’s Letter<br />
Happy summer! We have<br />
a lot of exciting updates<br />
here at the association. First<br />
we capped off a successful<br />
legislative session this year.<br />
In a session that didn’t have<br />
very many bills passed, we<br />
had several priorities that<br />
made it through. Our states<br />
APRNs are now able to order<br />
home health, we also received<br />
dollars to fund state nursing<br />
programs, and stopped several<br />
bills that were harmful to Heidi Lucas<br />
nursing.<br />
Another exciting development is that we were<br />
awarded a large grant through the <strong>Missouri</strong> Foundation<br />
for Health to help fund our APRN initiatives here in the<br />
state. This additional funding allowed us to expand<br />
our staff to include an outreach manager and an<br />
administrative assistant. The outreach manager goal is<br />
to organize the states APRNs into an unstoppable force<br />
to gain ground towards full practice authority. With<br />
Kansas opening the door, we hope that this influx of<br />
funding and staff will allow us to step through that<br />
door and follow suit. The money from the grant is a<br />
great step so expect to hear more from our office on<br />
these initiatives over the next few months.<br />
We also are starting a new diversity equity and<br />
inclusion task force here at the Association. The<br />
<strong>Missouri</strong> <strong>Nurse</strong>s Association is committed to promoting<br />
diversity within our membership and leadership<br />
and promoting access to quality nursing care for all<br />
patients. We know that not only does discrimination<br />
interfere with the ability of individuals to access<br />
proper and equal medical care, it also represents a<br />
pervasive barrier to educational, economic, and social<br />
success. The <strong>Missouri</strong> <strong>Nurse</strong>s Association is rolling out<br />
a Diversity, Equity & Inclusion Taskforce to develop<br />
and promote strategies and best practices within the<br />
nursing community in the state of <strong>Missouri</strong>.<br />
Our goal is twofold: To guide the MONA in<br />
making internal changes with specific, actionable<br />
steps to further address matters of diversity, equity,<br />
and inclusion within our organization; and to make<br />
recommendations for support and development<br />
of equity and inclusion practices that will eliminate<br />
discrimination and ignorance in our larger nursing<br />
community. Look for application to be open this<br />
Director’s Letter continued on page 2<br />
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<strong>Missouri</strong> Nursing <strong>News</strong> <strong>July</strong>, August, September <strong>2022</strong><br />
<strong>Missouri</strong> <strong>Nurse</strong>s Leading the Way<br />
Jane Kaiser, RN, BSN & Gina Bufe, APRN, PhD<br />
<strong>Missouri</strong> <strong>Nurse</strong>s Jane Kaiser & Gina Bufe led the way<br />
as Flag Bearers for the <strong>Missouri</strong> Flag during the Parade<br />
of States at the <strong>2022</strong> National Senior Games (NSG) in<br />
Fort Lauderdale, Florida. It was fitting to have <strong>Nurse</strong>s<br />
lead the way in the first National Senior Games that<br />
have been held since the pandemic. The NSG were<br />
originally scheduled to occur in May of 2021 but due<br />
to the pandemic were rescheduled to November 2021<br />
and then rescheduled a second time to May <strong>2022</strong> in<br />
an effort to ensure the safety of all Senior Athletes.<br />
Both Jane and Gina have previously qualified and<br />
participated in past NSG. Jane competes in Track &<br />
Field as well as Swimming events and Gina competes<br />
in Racewalking and Table Tennis. Both <strong>Missouri</strong> <strong>Nurse</strong>s<br />
find competition in the NSG motivating to maintain<br />
health and well-being. During the pandemic, both<br />
nurses continued to work as they trained for the<br />
games. Jane works as a Case Investigator COVID<br />
for the St. Louis County Department of Public Health<br />
and Wellness, Flu and COVID clinics, Visiting <strong>Nurse</strong><br />
Association of Greater St. Louis. Gina continues to<br />
work as an APRN in Child & Adolescent Mental Health<br />
at Mercy Health System in St Louis. Upon their return<br />
from the NSG, both began their qualifying journey to<br />
the NSG to be held in Pittsburgh 2023. The journey<br />
started with the St Louis Senior Olympics and then<br />
participation in the <strong>Missouri</strong> State Senior Games<br />
where both qualified for the National Senior Games in<br />
Pittsburgh 2023. The benefits of exercise on healthy<br />
aging through improved physical and mental health,<br />
socialization, and perceived quality of life have been<br />
well documented (Andrews, et. al, 2017; Kinnafick, et.<br />
al., <strong>2022</strong>.) Jane & Gina experienced first-hand that in<br />
addition to the physical benefits, the camaraderie and<br />
encouragement are nice mental health benefits from<br />
participation in the games that support healthy aging.<br />
Jane & Gina encourage other nurses over 50 years old<br />
to consider participation.<br />
References<br />
Andrews RM, Tan EJ, Varma VR, Rebok GW, Romani WA,<br />
Seeman TE, Gruenewald TL, Tanner EK, Carlson MC<br />
(2017). Positive Aging Expectations Are Associated<br />
With Physical Activity Among Urban-Dwelling Older<br />
Adults.Gerontologist. Aug 1;57(suppl_2):S178-S186. doi:<br />
10.1093/geront/gnx060.PMID: 28854610 Downloaded<br />
June 16, <strong>2022</strong><br />
Kinnafick FE, Brinkley AJ, Bailey SJ, Adams EJ (2021)Is walking<br />
netball an effective, acceptable and feasible method to<br />
increase physical activity and improve health in middleto<br />
older age women?: A RE-AIM evaluation. Int J Behav<br />
Nutr Phys Act. 2021 Oct 19;18(1):136. doi: 10.1186/<br />
s12966-021-01204-w.PMID: 34666782. Downloaded<br />
June 16, <strong>2022</strong><br />
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Gina Bufe (Left) & Jane Kaiser (Right)<br />
Biographical Information:<br />
Jane Kaiser, RN, BSN<br />
Senior Olympics, Local, State, National, Medals,<br />
Ribbons and Awards 2001 to present<br />
1971, ADS, RN St. Louis Community College at<br />
Meramec, St. Louis, MO<br />
BSN, St. Louis University, St. Louis, MO<br />
Surgical Intensive Care Unit, St. Mary's Hospital, St.<br />
Louis, MO<br />
Medical/Surgical Nursing Instructor, Jefferson<br />
College, Hillsboro, MO<br />
Wife, Mother of four, Grandmother of three<br />
Presently working<br />
Wellness, Flu and COVID clinics, Visiting <strong>Nurse</strong><br />
Association of Greater St. Louis, MO<br />
Case Investigator for COVID, St. Louis County<br />
Department of Public Health<br />
Gina Bufe, APRN, PhD<br />
Senior Olympics, Local, State, National, Medals,<br />
Ribbons and Awards 2016 to present<br />
PhD in Nursing, Saint Louis University, St. Louis, MO,<br />
1996<br />
MSN(R) in Psychiatric/Mental Health Nursing-CNS<br />
option, Saint Louis University, St. Louis, MO, 1991.<br />
BSN, Southeast <strong>Missouri</strong> State University, Cape<br />
Girardeau, MO, 1987<br />
Presently working<br />
MERCY HOSPITAL/HEALTH SYSTEM St. Louis, MO<br />
April 2013-Present<br />
Advanced Practice Registered <strong>Nurse</strong>, PMHCNS-<br />
BC: Collaborative Intensive Outpatient Program (IOP)<br />
practice and Psychiatric Hospitalist Team member.<br />
Director’s Letter continued from page 1<br />
summer! The application is open to all nurses in the<br />
state of <strong>Missouri</strong>, regardless of MONA membership<br />
status.<br />
I hope that if you are not a member of MONA,<br />
that you will consider it. If every nurse was a member<br />
of the association, we would have incredible power at<br />
the <strong>Missouri</strong> Capitol and there would be nothing we<br />
couldn’t accomplish. Membership is only $15/month<br />
or $174/year and it gives you membership to the<br />
<strong>Missouri</strong> <strong>Nurse</strong>s Association and the American <strong>Nurse</strong>s<br />
Association. And if you are a member, thank you for<br />
your membership into the <strong>Missouri</strong> <strong>Nurse</strong>s Association<br />
we are excited to have you and we hope that these<br />
changes will help to move the Association into the<br />
future.<br />
Sequoyah & Howard Gratz<br />
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MONA’s Mission, Vision, Purpose<br />
Our Mission<br />
Advancing the nursing profession by uniting as one strong<br />
voice with <strong>Missouri</strong> nurses<br />
Our Vision<br />
A healthy <strong>Missouri</strong> through the power of Nursing<br />
Our Purpose<br />
To act and speak for the nursing profession and <strong>Missouri</strong>’s<br />
professional nurses and to promote and enhance safe and<br />
accountable professional nursing practice.<br />
MONA’s Official Publication:<br />
The <strong>Missouri</strong> Nursing <strong>News</strong> is an official publication of the<br />
<strong>Missouri</strong> <strong>Nurse</strong>s Association (MONA) (a constituent member<br />
of the American <strong>Nurse</strong>s Association), published quarterly<br />
every January, April, <strong>July</strong> and October. The MONA provides<br />
education, networking opportunities, publications and<br />
other products and services to its members and extends its<br />
mission to all nurses in <strong>Missouri</strong>.<br />
Phone: (573) 636-4623<br />
Email: director@missourinursess.org<br />
Web site: www.<strong>Missouri</strong><strong>Nurse</strong>s.org<br />
Mail: c/o Midwest Multistate Division<br />
3340 American Avenue, Suite F<br />
Jefferson City, MO 65109<br />
Questions about your nursing license?<br />
Contact the <strong>Missouri</strong> State Board of Nursing at:<br />
(573) 751-0681.<br />
This newsletter is a service of the <strong>Missouri</strong> <strong>Nurse</strong>s<br />
Association and your receipt of it does not mean<br />
you are automatically a member. Your membership<br />
in support of this work is encouraged; please visit<br />
www.missourinurses.org.<br />
Writer’s Guidelines:<br />
• Any topic related to nursing will be considered for<br />
publication in the <strong>Missouri</strong> Nursing <strong>News</strong>.<br />
• Authors are not required to be members of the MONA;<br />
however, when space is limited, preference will be given<br />
to MONA members.<br />
• Photos are welcome, digital is preferred. MONA does not<br />
assume responsibility for lost or damaged photos.<br />
• Use current APA formatting for any article requiring<br />
citation.<br />
• Provide a brief author biography indicating the author’s<br />
nursing experience and/or expertise with the paper’s<br />
content.<br />
o Limit the author’s biography to 4-sentences.<br />
• Submitted material is due by the 10th of the month in<br />
March, June, September and December of each year.<br />
• The peer-review is blinded; submit the title page<br />
separately from the article<br />
• Submit the title page and article as Word documents to<br />
info@missourinurses.org<br />
For advertising rates and information, please contact Arthur<br />
L. Davis Publishing Agency, Inc., PO Box 216, Cedar Falls, Iowa<br />
50613, (800) 626–4081, sales@aldpub.com. MONA and the<br />
Arthur L. Davis Publishing Agency, Inc. reserve the right to<br />
reject any advertisement. Responsibility for errors in advertising<br />
is limited to corrections in the next issue or refund of price of<br />
advertisement.<br />
Acceptance of advertising does not imply endorsement<br />
or approval by the <strong>Missouri</strong> <strong>Nurse</strong>s Association of products<br />
advertised, the advertisers, or the claims made. Rejection of an<br />
advertisement does not imply a product offered for advertising<br />
is without merit, or that the manufacturer lacks integrity, or that<br />
this association disapproves of the product or its use. MONA<br />
and the Arthur L. Davis Publishing Agency, Inc. shall not be held<br />
liable for any consequences resulting from purchase or use of<br />
an advertiser’s product. Articles appearing in this publication<br />
express the opinions of the authors; they do not necessarily<br />
reflect views of the staff, board, or membership of MONA or<br />
those of the national or local associations.
<strong>July</strong>, August, September <strong>2022</strong> <strong>Missouri</strong> Nursing <strong>News</strong> 3<br />
Bringing More Home Health Care RNs to<br />
Medicaid Patients in <strong>Missouri</strong><br />
Sarah Oerther, Ph.D., RN, ANEF<br />
Margaret R Benz MSN(R), APRN, ANP-BC,<br />
FAANP<br />
Season 1 of the Netflix hit series, “Call the Midwife,”<br />
begins in 1950s England with Jenny Lee providing<br />
nursing care to mothers and their families by riding her<br />
bicycle to families’ homes in London. The show follows<br />
the nurses, midwives, and nuns from Nonnatus House,<br />
who visit families in their homes, providing them with<br />
extraordinary healthcare. Fast forward to <strong>2022</strong>, and<br />
amendments to Bills HB2331, HB2149 and SB710<br />
will help to bring more Home Health Care RNs to the<br />
residences of Medicaid patients in <strong>Missouri</strong>.<br />
Currently, in <strong>Missouri</strong>, a <strong>Nurse</strong> Practitioner must<br />
have a physician document that a face-to-face<br />
assessment has been performed and sign the order for<br />
Home Health Care verifying the patient’s eligibility for<br />
Home Health Care services to be provided to them in<br />
their place of residence. <strong>Nurse</strong> Practitioners in <strong>Missouri</strong><br />
are not currently able to initiate or make necessary<br />
adjustments to medication or treatment for Home<br />
Health Care patients without obtaining a physician<br />
signature (American Association of <strong>Nurse</strong> Practitioners,<br />
2019). This outdated process in <strong>Missouri</strong> generally<br />
results in delays in care, especially when physicians<br />
are busy, in addition to more costly care or potentially<br />
causing further health complications.<br />
<strong>Missouri</strong> <strong>Nurse</strong>s have long been vocal about<br />
<strong>Missouri</strong>’s physician-certification policy, an antiquated<br />
and overly rigid law. A priority for the <strong>Missouri</strong> <strong>Nurse</strong>s<br />
Association this year has been elimination of <strong>Missouri</strong>’s<br />
strict physician-certification policy because this policy<br />
creates roadblocks that make it more difficult for<br />
patients to gain access to Home Health Care services<br />
and RNs, resulting in some patients needing to go<br />
to long term care facilities. <strong>Nurse</strong> Practitioners are<br />
qualified to certify patient eligibility for Home Health<br />
Care by RNs without a physician signature and are<br />
already one of the largest home-based primary care<br />
providers for Medicaid patients nationwide (American<br />
Association of <strong>Nurse</strong> Practitioners, 2019). The current<br />
laws in <strong>Missouri</strong> put patients at risk for avoidable<br />
complications and delay access to treatment. Delays<br />
in care are particularly challenging for Home Health<br />
Care Medicare and Medicaid beneficiary populations<br />
patients in <strong>Missouri</strong> who suffer from more chronic<br />
conditions and report more limitations on activities of<br />
daily living than the non-Home Health Care Medicare<br />
and Medicaid beneficiary populations (American<br />
Association of <strong>Nurse</strong> Practitioners, 2019). When<br />
patients can’t get access to a Home Health Care RN in<br />
a timely manner, those delays drive up costs in <strong>Missouri</strong><br />
and result in negative health outcomes for vulnerable<br />
patients in <strong>Missouri</strong>.<br />
It is important to note that the Cares Act<br />
(Coronavirus Aid, Relief, and Economic Security Act)<br />
legislation that was passed in March 2020, included<br />
a provision authorizing a <strong>Nurse</strong> Practitioner to certify<br />
and recertify their patients for Home Health Care,<br />
permanently retiring the federal barrier to <strong>Nurse</strong><br />
Practitioner practice for patients requiring Home Health<br />
Care services (Centers for Medicare and Medicaid<br />
Services, 2021). This legislation made it possible on<br />
the federal level for <strong>Nurse</strong> Practitioners to be able<br />
to provide necessary quality care services for their<br />
patients requiring Home Health Care. Because of this<br />
federal legislation, in most states, <strong>Nurse</strong> Practitioners<br />
were immediately able to activate this legislation and<br />
begin certifying and recertifying their patients for<br />
Home Health Care. Unfortunately, in <strong>Missouri</strong>, <strong>Nurse</strong><br />
Practitioners are not able to implement this federal<br />
legislation because of an outdated law that specifically<br />
required a physician to sign Home Health Care orders.<br />
Now — thanks to amendments to Bills HB2331,<br />
HB2149 and SB710 — <strong>Nurse</strong> Practitioners will be<br />
able certify patient eligibility for Home Health Care<br />
by RNs. Consistent with the Future of Nursing report<br />
2030, amendments to Bills HB2331, HB2149 and<br />
SB710 update laws in <strong>Missouri</strong> to authorize <strong>Nurse</strong><br />
Practitioners to perform admission assessments, as well<br />
as certification of patients for Home Health Care RNs<br />
(Institute of Medicine, 2020). Expanding the role of<br />
<strong>Nurse</strong> Practitioners to certify patients should improve<br />
patient access to RNs who are qualified to identify<br />
new health problems or needs, such as medication<br />
education, prevention services, or nutrition counseling<br />
(American Association of <strong>Nurse</strong> Practitioners, 2019).<br />
This also makes <strong>Missouri</strong> consistent with federal<br />
legislation allowing <strong>Nurse</strong> Practitioners to certify Home<br />
Health Care for their patients.<br />
Moving ahead, advocacy will continue to be<br />
important to help get more of <strong>Missouri</strong>’s antiquated<br />
and overly rigid state laws that restrict <strong>Nurse</strong><br />
Practitioner practice to catch up with federal law. For<br />
instance, <strong>Missouri</strong> is one of only three (3) states with<br />
mileage restrictions for <strong>Nurse</strong> Practitioners. With a<br />
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that are timelier and more efficient, and with the<br />
Governor’s expansion of broadband, the mileage<br />
barriers are outdated. Though the rules have been<br />
modified, all <strong>Nurse</strong> Practitioners in the state of<br />
<strong>Missouri</strong> are still held to a 75-mile radius unless they<br />
are working in a Department of Corrections Facility,<br />
in which case, they have a 200-mile radius for a four<br />
to six month period, which can be renewed upon<br />
review. Additionally, over the last two (2) years<br />
<strong>Missouri</strong> implemented waivers to allow telehealth<br />
to be provided across the state in all settings by all<br />
providers if <strong>Nurse</strong> Practitioners were within the 75-mile<br />
radius. This allowed timely and safe access to care to all<br />
<strong>Missouri</strong>ans no matter where they reside. This allowed<br />
many people to receive ongoing care and preventative<br />
screening, even when movement was restricted.<br />
With the end of the waivers December 31, 2021, that<br />
included elimination of mileage restrictions, telehealth<br />
flexibility, chart review and the one-month supervisory<br />
rule came to an end. <strong>Missouri</strong> <strong>Nurse</strong>s will continue to<br />
pursue elimination of these barriers in future legislative<br />
sessions, so our patients have access to safe and<br />
affordable care.<br />
References<br />
American Association of <strong>Nurse</strong> Practitioners. (2019). Improve<br />
Medicare patient access to home health services.<br />
Retrieved from https://www.aanp.org/advocacy/federal/<br />
federal-issue-briefs/improve-medicare-patients-accessto-home-health-care<br />
Centers for Medicare and Medicaid Services. (2021).<br />
Home health PPS. Retrieved from https://www.cms.<br />
gov/Medicare/Medicare-Fee-for-Service-Payment/<br />
HomeHealthPPS<br />
Institute of Medicine. (2020). The Future of Nursing 2020-<br />
2030: Charting a Path to Achieve Health Equity.<br />
Washington, DC: The National Academies Press. https://<br />
doi.org/10.17226/25982.<br />
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<strong>Missouri</strong> Nursing <strong>News</strong> <strong>July</strong>, August, September <strong>2022</strong><br />
This position has a seat on the MONA Board of Directors<br />
and serves as Chair of the MONA Practice Committee. The<br />
Practice Director will influence nursing professional practice<br />
issues and nursing policy covering a broad range of health care<br />
settings, specialties, nursing roles and practice challenges. The<br />
Practice Director will be the chair of the Practice Committee and<br />
expected to meet 6-10 times a year as a committee. Must be able<br />
to commit annually to participate in four MONA board meetings<br />
at the MONA office.<br />
This position is responsible for the business of the region<br />
including, but not limited to, organizing regional meetings,<br />
chairing a regional committee to help plan meetings, serving as<br />
the regional representative on the Nominations Committee, and<br />
acting as the liaison between the membership and the Board of<br />
Directors. There are three Regional Chair positions, one from<br />
the East, West, and South MONA regions.<br />
To be considered for the position of Regional Director, you must<br />
be a MONA member residing within the region you would like<br />
to serve. Must be able to commit annually to participate in four<br />
MONA board meetings at the MONA office. You also commit<br />
to holding at least 4 in person meetings in your region and two<br />
virtual events.<br />
(1 of 2 open positions)<br />
This position has a seat on the MONA Board of Directors in a<br />
non-voting capacity. The Board Leadership Fellow is for nurses<br />
who are interested in Board Leadership and would like to<br />
develop those skills and abilities. The Fellow will be available<br />
to fill unexpected vacancies in the board or other leadership<br />
roles. This position would be able to run for the role of MONA<br />
President. Must be able to commit annually to participate in four<br />
MONA board meetings at the MONA office.<br />
The VP of Communication will ensure that an ongoing<br />
comprehensive communication plan is developed, implemented,<br />
and evaluated for the purpose of maintaining open and<br />
consistent communication with the MONA membership. The<br />
VP of Communications will be the chair of the Communications<br />
Committee and expected to meet 6-10 times a year as a<br />
committee. This position has a seat on the MONA Board of<br />
Directors and is responsible for keeping minutes of all MONA<br />
meetings in which the President presides. Must be able to<br />
commit annually to participate in four MONA board meetings at<br />
the MONA office.<br />
As a committee of the Assembly, the Bylaws committee<br />
shall consist of an elected Chair, and shall be accountable to<br />
the membership. This committee shall suggest and receive<br />
all proposed amendments or revisions to these bylaws. Such<br />
proposed amendments, including those required for <strong>Missouri</strong><br />
<strong>Nurse</strong>s Association to be in harmony with the American<br />
<strong>Nurse</strong>s Association bylaws, shall be submitted to the <strong>Missouri</strong><br />
<strong>Nurse</strong>s Association Membership Assembly for action at the<br />
Biennial or Special Meeting of the <strong>Missouri</strong> <strong>Nurse</strong>s Association<br />
Membership Assembly. The work of the Bylaws Committee will<br />
be in 2023 before the 2023 Membership Assembly. This is an<br />
elected position, however this position will not sit on the MONA<br />
Board of Directors. The Chair shall commit to holding meetings<br />
with the committee in 2023 and explain the bylaws changes and<br />
the process before the Membership Assembly in the Fall of 2023.
Your Dream<br />
Find<br />
Job Now!<br />
Nursing<br />
<strong>July</strong>, August, September <strong>2022</strong> <strong>Missouri</strong> Nursing <strong>News</strong> 5<br />
MONA DEI TASK<br />
FORCE<br />
The <strong>Missouri</strong> <strong>Nurse</strong>s Association is committed<br />
to promoting diversity within our membership and<br />
leadership and promoting access to quality nursing<br />
care for all patients. We know that not only does<br />
discrimination interfere with the ability of individuals to<br />
access proper and equal medical care, it also represents<br />
a pervasive barrier to educational, economic, and social<br />
success. The <strong>Missouri</strong> <strong>Nurse</strong>s Association is rolling out<br />
a Diversity, Equity & Inclusion Taskforce to develop<br />
and promote strategies and best practices within the<br />
nursing community in the state of <strong>Missouri</strong>.<br />
<strong>Nurse</strong>s are the nation’s first line of defense against<br />
infectious diseases such as COVID-19. That’s why ANA<br />
has partnered with the CDC to present Project Firstline,<br />
an interactive series of free online tools that give you<br />
the training and information you need about infection<br />
prevention and control (IPC). Comprehensive education<br />
includes best practices addressing COVID-19 and other<br />
pathogens, as well as evidence-based strategies to<br />
improve outcomes.<br />
Project Firstline resources are designed to help<br />
you understand and confidently apply IPC principles<br />
regardless of previous training or background. New<br />
courses will be added as information advances so you<br />
PROJECT FIRSTLINE<br />
can stay prepared with the latest knowledge. Together,<br />
we can stop the spread.<br />
Featured course/topics this month include:<br />
Ventilation, Source Control, and Hand Hygiene<br />
• Episode 17: What is Ventilation?<br />
• Episode 18: Why Does Ventilation Matter?<br />
• Episode 23: What is Source Control?<br />
• Episode 21: Do We Really Have to Talk About<br />
Hand Hygiene? Again? Yes!<br />
Visit https://missourinurses.org/firstline for<br />
more!<br />
Our goal is twofold:<br />
• To guide the MONA in making internal changes<br />
with specific, actionable steps to further address<br />
matters of diversity, equity, and inclusion within<br />
our organization.<br />
• Make recommendations for support and<br />
development of equity and inclusion practices<br />
that will eliminate discrimination and ignorance<br />
in our larger nursing community.<br />
Full Details & Sign-Up Form At:<br />
https://missourinurses.org/dei/<br />
Hermann Area District Hospital, located in one of<br />
the most beautiful towns in the state of <strong>Missouri</strong>,<br />
is looking to hire Full Time RNs for the<br />
Night Shift with a $10,000 Sign-On Bonus.<br />
Join the “People Who Care.”<br />
Contact Sue Daller, RN, Director of Nursing<br />
Email: don@hadh.org | Phone: 573-486-2158<br />
Fax: 573-486-3743 | www.hadh.org<br />
509 W. 18th St., PO Box 470, Hermann, MO 65041<br />
To access electronic copies of the<br />
<strong>Missouri</strong> Nursing <strong>News</strong>, please visit<br />
http://www.NursingALD.com/publications
6<br />
<strong>Missouri</strong> Nursing <strong>News</strong> <strong>July</strong>, August, September <strong>2022</strong><br />
Victor Hugo is credited with the observation that<br />
there is nothing so powerful as an idea whose time<br />
has come. Unfortunately, until their time arrives, the<br />
best ideas can repeatedly fail to launch for decades.<br />
You may be familiar with the case of James Lancaster,<br />
an English sea captain who suspected that citrus juices<br />
prevented scurvy in his sailors (this idea occurred to him<br />
at a time when scurvy killed more sailors than warfare<br />
or sea accidents). Today, we know he was correct. As<br />
early as 1601, he proved his theory with real sailors and<br />
a control group. Even so, his innovation failed to catch<br />
on.<br />
Finally, in 1747 (150 years later), a British Navy<br />
physician, James Lind, read about Lancaster’s<br />
experiments & began some of his own. Lind’s<br />
experiments also proved the theory. It was so<br />
undeniable, the British Navy ultimately required<br />
oranges, lemons & limes for sailors on its entire fleet<br />
of ships, to prevent scurvy among its sailors… in<br />
1795, nearly 50 years after this re-discovery of James<br />
Lancaster’s original experiments.<br />
You may wonder why, in the face of so many<br />
deaths, when the answer was so simple, it took two<br />
centuries for this medical innovation to catch on. In<br />
short, bureaucratic inertia was a major barrier. There<br />
was evidence that citrus prevented scurvy, but not<br />
everyone agreed it was a cure. Further, Dr. Lind may<br />
have been correct, but he was not a prominent figure<br />
in Navy medicine, so his message was slow to gain<br />
traction. One thing we know for sure: During the<br />
intervening 200 years, the Navy adopted numerous<br />
innovations in shipbuilding & weaponry. It was simply<br />
not the case that the Navy was averse to innovation in<br />
general.<br />
In his seminal work, Diffusion of Innovations,<br />
Everett Rogers found that for a new idea to be widely<br />
adopted, it has to meet four basic criteria:<br />
1. It has to be innovative.<br />
2. It has to be communicated through certain<br />
channels.<br />
3. It has to occur over time.<br />
4. It has to happen among the members of a social<br />
system.<br />
One of the most important roles of the <strong>Missouri</strong><br />
<strong>Nurse</strong>s Association is our promotion of innovation in<br />
the field of Nursing. One way we do this is by offering<br />
an Early Career <strong>Nurse</strong> Innovator Award – an annual<br />
cash prize for a creative new nurse, who looks at the<br />
profession with fresh eyes, whose innovative approach<br />
accomplishes something noteworthy & respectable that<br />
advances the profession of Nursing & the health of<br />
<strong>Missouri</strong>ans.<br />
This year, we are using a somewhat innovative<br />
approach to fundraising for the grant. We are asking<br />
100 people to donate $100 to support the Early Career<br />
<strong>Nurse</strong> Innovator Award. As leaders in the social system<br />
of Nursing, we believe that by communicating these<br />
innovative acts to & through our members & our<br />
colleagues over time, we’re well-positioned to help<br />
these innovations diffuse in the time-tested manner<br />
supported by research. We are asking you to visit our<br />
website & make a $100 donation to our effort, and to<br />
send this letter to a couple of your friends, encouraging<br />
them to consider doing the same.<br />
To give, please visit: https://missourinurses<br />
foundation.org/100for100/<br />
With your help, as always, we hope to connect the<br />
past, improve the present & anticipate the future of<br />
Nursing in <strong>Missouri</strong>.<br />
Thank you,<br />
Matt Younger, M.S., LNHA<br />
President, <strong>Missouri</strong> <strong>Nurse</strong>s Foundation
<strong>July</strong>, August, September <strong>2022</strong> <strong>Missouri</strong> Nursing <strong>News</strong> 7<br />
Latest in the Management of Post Acute COVID Syndrome<br />
(Long-Hauler Syndrome)<br />
COVID-19 has infected millions of Americans, many<br />
of whom continue to suffer with long-term sequelae<br />
months and years after the infection. As the evidence<br />
and our understanding of the virus and COVID-19<br />
continues to evolve, so will our clinical approach to<br />
those COVID long-haulers, those living with post-<br />
COVID conditions.<br />
During this webinar, Dr. Wendy Wright will focus<br />
on the most current recommendations regarding the<br />
diagnosis of post-covid syndrome and the various<br />
treatment and management options available. We<br />
hope you will choose to participate!<br />
Speaker<br />
Wendy L. Wright, DNP, ANP-BC, FNP-BC, FAANP,<br />
FAAN, FNAP<br />
Registration Fees:<br />
• Members: $29.00<br />
• Non Members: $49.00<br />
Pre-registration is required for access to live, virtual<br />
activity.<br />
REGISTER NOW: https://cvent.me/42xdzd<br />
Registration Deadline: August 8, <strong>2022</strong> at 12:00 pm<br />
CST<br />
Disclosures<br />
• Successful Completion – Attendees must<br />
register, participate in the entire educational<br />
session and complete the online conference<br />
evaluation to receive a certificate of completion.<br />
The link to the online evaluation will be emailed<br />
to participants (to the email address provided at<br />
registration) upon conclusion of the activity.<br />
• Relevant Financial Relationships – Dr.<br />
Wendy Wright serves as a consultant for<br />
Gilead, GlaxoSmithKline, Merck, Pfizer & Sanofi<br />
and is on the speakers’ bureau for AbbVie,<br />
Biohaven, Merck, Pfizer & Sanofi. All relevant<br />
financial relationships for the presenter have<br />
been mitigated. No other relevant financial<br />
relationships were identified for any member of<br />
the planning committee or presenter/author.<br />
Accreditation<br />
1.25 contact hours are available to those who<br />
meet the successful completion requirements, 1.0<br />
contact hours of which is pharmacology focused.<br />
The Midwest Multistate Division is accredited<br />
as a provider of nursing continuing professional<br />
development by the American <strong>Nurse</strong>s Credentialing<br />
Center’s Commission on Accreditation.<br />
What is the Midwest Multistate Division? The<br />
Arkansas <strong>Nurse</strong>s Association, Kansas State <strong>Nurse</strong>s<br />
Association, <strong>Missouri</strong> <strong>Nurse</strong>s Association and Nebraska<br />
<strong>Nurse</strong>s Association formed a collaborative, namely the<br />
Midwest Multistate Division (Midwest MSD), with the<br />
goal of promoting efficiencies and growth. As part<br />
of this collaborative, the Midwest MSD Professional<br />
Development Unit (PD Unit) was formed, which is<br />
accredited as an ANCC approver and provider of NCPD,<br />
to address the educational needs of nurses in the<br />
Midwest region.<br />
Those certified through AANP – Contact<br />
hours received through participation in this event<br />
are acceptable toward certification/recertification<br />
through the American Academy of <strong>Nurse</strong> Practitioners<br />
(AANP). Per the AANP guidelines, the American<br />
<strong>Nurse</strong>s Credentialing Center (ANCC) is an acceptable,<br />
accredited and independent organization that provides<br />
advanced nursing CE content for NPs seeking renewal<br />
using continuing education credit. (https://www.<br />
aanpcert.org/recert/ce_opps; Recertification Handbook)<br />
Questions? Please contact Sara Fry at (573) 636-<br />
4623 x102 or sara@midwestnurses.org with any<br />
questions.
8<br />
<strong>Missouri</strong> Nursing <strong>News</strong> <strong>July</strong>, August, September <strong>2022</strong><br />
Pearls and Pitfalls: The Journey of APRN Entrepreneurs<br />
<strong>Nurse</strong> Practitioners are experts in clinical care, but<br />
most are often novices when it comes to business,<br />
marketing, financial management and working outside<br />
mainstream healthcare settings. There is little focus<br />
on the business side within the curriculum of current<br />
nurse practitioner education. However, these skills are<br />
essential for nurse practitioners who want to grow,<br />
innovate and work in independent practice. Whether<br />
you are ready to open your own practice or enhance<br />
your current business capabilities and skills, join us<br />
for this day-long webinar and learn from Dr. Wendy<br />
Wright’s experience building her business over the last<br />
15 years. She will share tips for effective and accurate<br />
billing and coding, mistakes to avoid in contract<br />
negotiation, and documentation that stands up against<br />
malpractice claims, and much more!<br />
The live, virtual event will begin at 8:45 am and<br />
will adjourn at 4:45 pm. Within the schedule for the<br />
day, we have incorporated three 15-minute breaks for<br />
those wanting to stretch, grab a drink, etc., as well as<br />
a 45-minute lunch break. During the time set aside for<br />
breaks and lunch, Wendy will be monitoring the ZOOM<br />
Q&A feature to address your questions. It will be a fun,<br />
full day of learning for everyone participating and we<br />
hope you will choose to join us!<br />
Agenda<br />
8:30 am Registrants begin logging into the virtual<br />
platform to participate in the event –<br />
individualized login details provided after<br />
registering for the event<br />
8:45 am Session 1<br />
10:15 am Session 2<br />
11:30 am Lunch Break<br />
12:15 pm Session 3<br />
1:45 pm Session 4<br />
3:15 pm Session 5<br />
4:30 pm Complete Evaluation<br />
4:45 pm Event Adjourns<br />
Sessions:<br />
1. Coding and Reimbursement: Essentials for<br />
Successful Practice<br />
2. APRN Contract Negotiation and Much More…<br />
3. Malpractice Prevention & Documentation:<br />
Everything the APRN Needs to Know<br />
4. Starting a Business/Independent Practice<br />
5. Pearls of Business: What I Wish Someone Had<br />
Told Me<br />
Speaker<br />
Wendy L. Wright, DNP, ANP-BC, FNP-BC, FAANP,<br />
FAAN, FNAP<br />
Registration Fees:<br />
• $129.00 Member<br />
• $169.00 Non-Member<br />
Pre-registration is required for access to live, virtual<br />
activity.<br />
REGISTER NOW: https://cvent.me/1O7PQ2<br />
Registration Deadline: September 19, <strong>2022</strong> at<br />
12:00 pm CST<br />
Disclosures<br />
• Successful Completion – Attendees must<br />
register, participate in all of the educational<br />
sessions and complete the online conference<br />
evaluation to receive a certificate of completion.<br />
The link to the online evaluation will be emailed<br />
to participants (to the email address provided at<br />
registration) upon conclusion of the activity.<br />
• Relevant Financial Relationships – Dr.<br />
Wendy Wright serves as a consultant for<br />
Gilead, GlaxoSmithKline, Merck, Pfizer & Sanofi<br />
and is on the speakers’ bureau for AbbVie,<br />
Biohaven, Merck, Pfizer & Sanofi. All relevant<br />
financial relationships for the presenter have<br />
been mitigated. No other relevant financial<br />
relationships were identified for any member of<br />
the planning committee or presenter/author.<br />
Accreditation<br />
6.5 contact hours are available to those who meet<br />
the successful completion requirements.<br />
The Midwest Multistate Division is accredited<br />
as a provider of nursing continuing professional<br />
development by the American <strong>Nurse</strong>s Credentialing<br />
Center’s Commission on Accreditation.<br />
What is the Midwest Multistate Division? The<br />
Arkansas <strong>Nurse</strong>s Association, Kansas State <strong>Nurse</strong>s<br />
Association, <strong>Missouri</strong> <strong>Nurse</strong>s Association and Nebraska<br />
<strong>Nurse</strong>s Association formed a collaborative, namely the<br />
Midwest Multistate Division (Midwest MSD), with the<br />
goal of promoting efficiencies and growth. As part<br />
of this collaborative, the Midwest MSD Professional<br />
Development Unit (PD Unit) was formed, which is<br />
accredited as an ANCC approver and provider of NCPD,<br />
to address the educational needs of nurses in the<br />
Midwest region.<br />
Those certified through AANP – Contact<br />
hours received through participation in this event<br />
are acceptable toward certification/recertification<br />
through the American Academy of <strong>Nurse</strong> Practitioners<br />
(AANP). Per the AANP guidelines, the American<br />
<strong>Nurse</strong>s Credentialing Center (ANCC) is an acceptable,<br />
accredited and independent organization that provides<br />
advanced nursing CE content for NPs seeking renewal<br />
using continuing education credit. (https://www.<br />
aanpcert.org/recert/ce_opps; Recertification Handbook)<br />
Questions? Please contact Sara Fry at (573) 636-<br />
4623 x102 or sara@midwestnurses.org with any<br />
questions.
<strong>July</strong>, August, September <strong>2022</strong> <strong>Missouri</strong> Nursing <strong>News</strong> 9<br />
NOW HIRING - Navy <strong>Nurse</strong> Corps (BSN)<br />
Sign on Bonuses up to $100K<br />
For more information and to find out if you qualify:<br />
Call: (314) 412-0033 or<br />
email Danielle.s.nelms.mil@us.navy.mil<br />
Also Looking for BSN students too!<br />
Always ready to provide world-class care to Sailors,<br />
Marines and their families. To find out how you can<br />
join this team of healthcare professionals visit:<br />
Navy.com/careers/medical<br />
FORGED BY THE SEA
10<br />
<strong>Missouri</strong> Nursing <strong>News</strong> <strong>July</strong>, August, September <strong>2022</strong><br />
MONA Member Benefit for<br />
ANCC Certification<br />
Success Pays is a way to assist healthcare professionals in achieving certification<br />
while eliminating test-taking anxiety and financial barriers. Clinicians are given<br />
two opportunities to test for a certification specialty, and ONLY PAY IF YOU PASS!<br />
Members of the <strong>Missouri</strong> <strong>Nurse</strong>s Association also receive a reduced rate<br />
of $260. Certification renewals with ANCC are also available through MONA at a<br />
reduced price of $250.<br />
For a list of qualifying certifications and full details, please visit: https://<br />
missourinurses.org/success-pays/<br />
Striking a balance between work and life is something we<br />
all want. Visit us online at lakeregional.com/careers/ourcommunity<br />
to learn more about the Lake of the Ozarks,<br />
the Midwest’s premier lake resort destination<br />
Lake Regional Health System is a growing and<br />
collaborative health system with a supporting, dynamic<br />
learning environment. Improving lives is at the center of<br />
all we do, and we proudly make our days about serving<br />
others. Learn more at lakeregional.com/careers.<br />
have thousands<br />
We<br />
nursing jobs!<br />
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Find your dream job now.
<strong>July</strong>, August, September <strong>2022</strong> <strong>Missouri</strong> Nursing <strong>News</strong> 11
12<br />
<strong>Missouri</strong> Nursing <strong>News</strong> <strong>July</strong>, August, September <strong>2022</strong><br />
Rest, Relax, Laugh:<br />
Spending Time with Yourself<br />
Dr. Phyllis Lawrence, DNP, RN, NEA-BC<br />
Reprinted with permission from<br />
Tennessee <strong>Nurse</strong> February <strong>2022</strong> issue<br />
Rest and Relax<br />
How many times have you been told that you<br />
need to get plenty of sleep for good physical health?<br />
Sleep is also instrumental in maintaining sound<br />
mental and emotional health. Rest is not only the<br />
act of sleeping, but you can rest your body, mind,<br />
and tap into your spirit simply by feeling renewed.<br />
Waking up and feeling that you have run a marathon<br />
is a sign of significant activity during your rest<br />
period. Either the mind continues to cycle, or you<br />
may be suffering from a sleep disorder. In either<br />
case, you are not at rest.<br />
To rest the mind, you must relax. Relaxation is<br />
defined as the state of being free from tension and<br />
anxiety (Google dictionary, <strong>2022</strong>). The Cambridge<br />
Dictionary defines relaxation as a pleasant activity<br />
that makes you become calm and less worried. This<br />
definition supports the concept of complementary<br />
and alternative interventions and modalities.<br />
Relaxation can really be a state of mind. One of<br />
the most effective holistic modalities that promotes<br />
relaxation is meditation. Meditation is reflected<br />
in many forms, including guided imaginary,<br />
mindfulness, Zen meditation, Mantra meditation,<br />
Transcendental meditation, and Yoga meditation,<br />
just to name a few. Mindfulness has become popular<br />
over the last few years. Being mindful is the basic<br />
human ability to be fully present in the moment,<br />
aware of your surroundings, feelings, and emotions.<br />
Try it, sit still in a quiet place. Place your hands in<br />
your lap. Now close your eyes. What do you hear?<br />
What do you smell? Breathe slow and steady while<br />
maintaining the rhythm. Continue this practice for<br />
approximately 10-15 minutes. Notice the change<br />
in your stress level or anxiety. This simple exercise<br />
can alleviate stress and anxiety, and if engaged in<br />
regularly, lead to an optimistic outlook.<br />
Laugh for a Healthier You<br />
Have you noticed that when you laugh, you feel<br />
better? It is harder to cry while you are laughing.<br />
Research has found that laughing triggers the release<br />
of endorphins (nature’s feel-good chemicals). It has<br />
also been reported that laughter decreases stress<br />
hormones and increases immune cells. We have a<br />
natural response to infection, which helps produce<br />
antibodies, improving our resistance to disease and<br />
promoting our overall well-being. What makes you<br />
laugh? Is it a funny commercial, your loved one(s),<br />
maybe your co-workers? Laughter is the best<br />
medicine. In an article by Robinson, Smith, & Segal<br />
(<strong>July</strong> 2021), learn to create opportunities to laugh,<br />
watch a funny movie, TV show, or YouTube video,<br />
check out a comedy club, read the funny pages,<br />
check out the humor section in your bookstore, play<br />
with a pet, better yet host a game night with friends.<br />
I would like to share with you some of the things<br />
that make me laugh. Watching my favorite comedy<br />
movies, even though I know the punch line, dancing<br />
to my favorite 80’s jam on YouTube, and serving<br />
with a grateful heart. When I see someone smile, I<br />
smile! During hard times, laughter has been a saving<br />
grace for many. Whitman (2017) A new study reveals<br />
how laughter affects the brain, which may be an<br />
explanation why giggles play an important role in<br />
social bonding.<br />
When you take time for yourself, you validate your<br />
worthiness and value. Make it a point to celebrate<br />
your life. Buy that neat sweater, go to the movies<br />
with your spouse, family, or friends. Do something<br />
that you enjoy, and that makes you feel good. How<br />
about butter pecan ice cream? Take care of yourself<br />
so that you can take care of others. The first step<br />
to self-care is accepting that you are worthy of that<br />
care. The care you require may need to come from<br />
a professional source, and that’s okay. There are<br />
services available through most healthcare facilities<br />
and organizations. Sometimes you just might need to<br />
talk. It may be a good time to phone a friend.<br />
Take a moment and plan to rest, relax, and laugh.<br />
Try to include at least one activity to cover each one<br />
of the components. Start with resting and relaxing,<br />
then let the laughter begin. Remember, you are<br />
worthy, valuable, and appreciated. Self-worth can<br />
only be measured by you. So make every moment<br />
count, and be mindful of your value. I can sum it up<br />
in one word, priceless!!<br />
References<br />
L. Robinson, M. Smith & J. Segal (2021). Laughter is the<br />
Best Medicine. https://www.helpguide.org/articles/<br />
mental-health/laughter-is-the-best-medicine.htm<br />
Mindful: healthy mind, healthy life (<strong>2022</strong>). https://www.<br />
mindful.org/meditation/mindfulness-getting-started/<br />
Whiteman, H. (2017). Laughter releases ‘feel good<br />
hormones’ to promote social bonding. https://www.<br />
medicalnewstoday.com/articles/317756<br />
Getting Clear on Bullying Versus Incivility<br />
Renee Thompson, DNP, RN, CSP<br />
Reprinted with permission from The Florida<br />
<strong>Nurse</strong>, February <strong>2022</strong> issue<br />
Numerous studies<br />
show the prevalence<br />
and devastating impact<br />
disruptive behaviors have<br />
on nurse retention and<br />
satisfaction, patient safety<br />
and the financial health of<br />
an organization. Today, more<br />
than ever, the unpredictable,<br />
life-and-death nature of<br />
the pandemic has created<br />
an environment that is<br />
ripe for an increase in Dr. Renee Thompson<br />
workplace bullying and<br />
incivility. Research at the Healthy Workforce Institute<br />
shows an uptick in bad behavior and nurses are<br />
experiencing greater workplace incivility now more<br />
than ever before. Additional studies show:<br />
• 45.7% of nurses said they witnessed more<br />
incivility than before the pandemic (El Ghaziri<br />
et al., 2021).<br />
• 14.3% of surgery patients had higher<br />
complications with surgeons who had one<br />
to three reports of unprofessional behaviors<br />
compared to those surgeons who had no<br />
reports of disruptive behaviors (Cooper et al.,<br />
2019).<br />
• 94% of individuals have worked with a toxic<br />
person in the last five years; 51% of the<br />
targets stated they are likely to quit as a result<br />
(Kusy, 2017).<br />
Developing successful, targeted interventions<br />
to reduce bullying and incivility among nurses<br />
will require that leaders develop awareness and<br />
understanding of nurses’ unique experiences with<br />
disruptive behavior. One of the biggest areas of<br />
confusion that makes it difficult to address and<br />
eliminate bad behavior is a misunderstanding about<br />
the differences between bullying and incivility.<br />
An important first step to educating yourself and<br />
your employees is to get clear on those differences.<br />
This will help you raise awareness, set expectations,<br />
and develop appropriate strategies to eliminate<br />
each type of disruptive behavior. Bullying should be<br />
a NEVER event, but not everything is bullying and<br />
when we call everything bullying, we lessen our<br />
chances of identifying and addressing true bullying<br />
behavior.<br />
BULLYING<br />
For a behavior to be considered bullying, it must<br />
include three things:<br />
A Target-This target can be a single person or<br />
group of people. Group targets can include the<br />
opposite shift, new nurses, or nurses who have a<br />
particular ethnic background.<br />
Harmful-The behavior must be harmful in some<br />
way. This harm can be to the target or harmful to a<br />
patient.<br />
Repeated-The most important element of<br />
bullying. The behavior can’t be just a one-time<br />
event, it must be repeated over time.<br />
INCIVILITY<br />
Incivility is different from bullying but tends to<br />
be much more pervasive. While the behaviors can<br />
be similar, they tend to be lower level. Incivility<br />
shows up as your typical rude, unprofessional,<br />
inconsiderate behaviors: eye-rolling, condescension,<br />
favoritism, alienation, gossiping, mocking, cursing.<br />
Make no mistake about it, incivility is a healthy<br />
and professional workplace killer, and needs to be<br />
addressed.<br />
The Bottom Line<br />
Bullying and incivility can destroy work<br />
environments and impact patients in a negative<br />
way. The key is to get very clear on the behavior –<br />
is it bullying (target, harmful, repeated) or incivility<br />
(low level, rude, and unprofessional). We are<br />
hemorrhaging nurses due to bad behavior and<br />
it’s time we get educated on how to recognize<br />
and address bullying and incivility so that we can<br />
cultivate a more respectful and professional work<br />
culture.<br />
References<br />
Cooper, W., Spain, D., Guillamondegui, O., et al. (2019,<br />
June). Association of Coworker Reports About<br />
Unprofessional Behavior by Surgeons with Surgical<br />
Complications in Their Patients. JAMA Surgery,<br />
154(9), 828–834. doi:10.1001/jamasurg.2019.1738<br />
El Ghaziri, M., Johnson, S., Purpora, C., Simons, S. and<br />
Taylor, R. (2021, <strong>July</strong>). Registered <strong>Nurse</strong>s’ Experiences<br />
with Incivility During the Early Phase of COVID-19<br />
Pandemic: Results of a Multi-State Survey. Workplace<br />
Health & Safety. doi:10.1177/21650799211024867<br />
Kusy, M. (2017). Why I don’t work here anymore: A<br />
leader’s guide to offset the financial and emotional<br />
cost of toxic employees. Boca Raton, FL: CRC Press<br />
Bio:<br />
As an international speaker and consultant, Dr.<br />
Renee Thompson tackles the challenges facing<br />
healthcare leaders today. With 30 years as a nurse,<br />
Renee is an expert on creating healthy workforces by<br />
eradicating bullying & incivility. She is in demand as a<br />
keynote speaker and has authored several books on<br />
bullying.
14<br />
<strong>Missouri</strong> Nursing <strong>News</strong> <strong>July</strong>, August, September <strong>2022</strong><br />
Courage in Everyday Nursing Practice<br />
Carol Dobos PhD, RN-BC, NEA-BC<br />
Reprinted with permission from<br />
Arizona <strong>Nurse</strong>, <strong>July</strong> 2021 issue<br />
Courage is an important attribute in life and in your<br />
nursing practice. As Helen Keller said,<br />
“Security is mostly a superstition. It does not exist<br />
in nature nor do the children of men as a whole<br />
experience it. Avoiding danger is no safer in the long<br />
run than outright exposure. Life is either a daring<br />
adventure, or nothing.”<br />
Nursing is a noble profession that is not for the<br />
faint of heart. Opportunities to choose courageous<br />
acts present themselves on a regular basis because risk<br />
is everywhere. You can attempt to minimize the risks<br />
by playing it safe. However, there are risks to yourself,<br />
your colleagues, your profession, and those you serve<br />
when you don’t take risks in showing up, speaking<br />
up, or practicing according to the highest standards of<br />
evidence-based practice.<br />
Choosing to practice courageously, consistent<br />
with your personal and professional values, will cause<br />
some discomfort, bumps, and bruises to you and your<br />
career. It will also bring professional and personal<br />
fulfillment, strengthen the profession, and improve<br />
patient outcomes. You will know that you are making<br />
a difference in your daily practice and throughout your<br />
nursing career.<br />
One way to cultivate courageous behavior is<br />
through personal risk-taking (PRT), but first you need to<br />
understand the nature of risk and its related concept,<br />
positive deviance.<br />
What is Risk?<br />
Risk is defined as the possibility of losing something<br />
of value, which could be physical, psychological, or<br />
economic. Common risks include falling out of favor<br />
with others in authority, losing support, or damaging<br />
essential relationships. Any of these events could lead<br />
to losing status or influence at work, or even losing<br />
one’s position or employment.<br />
A related concept called “positive deviance” refers<br />
to an intentional act of breaking the rules to serve<br />
the greater good. Positive deviance is intentional and<br />
honorable behavior that departs or differs from an<br />
established norm. It contains elements of innovation,<br />
creativity, adaptability, or a combination thereof; and it<br />
involves risk for the nurse.<br />
For most nurses, whether a particular action is right<br />
or wrong will often be judged by others in charge of<br />
rules enforcement. The decision to engage in positive<br />
deviance, however, lies entirely with the nurse.<br />
Personal Risk-Taking<br />
PRT is behavior that is consciously and freely chosen<br />
among available alternatives, some of which are known<br />
to incur less risk than the chosen action. It is supported<br />
by the strength and belief of personal convictions.<br />
Courageous action upholds principles. Calculated<br />
inaction due to fear leaves one powerless, with values<br />
compromised.<br />
<strong>Nurse</strong>s promote courageous action by sharing<br />
courageous behavior, also called hero stories. This can<br />
be done formally and informally, verbally and in writing,<br />
one on one or in groups, during staff meetings, during<br />
change of shift report, or rounds. We create a culture<br />
based on what we talk about, what we value, and<br />
what we support and reward. Sometimes we stand<br />
alone, and sometimes we influence others to follow our<br />
lead and take their own personal risks. In one study,<br />
risk taking was found to be one of the key elements<br />
in attaining expert nursing practice, which supports<br />
effective and quality-based healthcare outcomes.<br />
Risk taking also was found to enhance clinical and<br />
professional development.<br />
Rather than sitting on the sidelines and hurling<br />
judgment or advice at others (for example, “Someone<br />
needs to do something about this.”), we must dare to<br />
show up and let ourselves be seen, which can result in<br />
change. (See Success story.)<br />
Success story<br />
When residents were not interacting appropriately<br />
with pediatric patients, risking psychological harm, I<br />
discussed this with the chief and arranged education.<br />
I advised our team that in identifying this issue,<br />
relationships might become strained, but we had an<br />
obligation to our patients to address this problem. I<br />
often used the mantra “I am doing the right thing for<br />
the right reason” stating it over and over in my head<br />
to help me stay the course and follow through with<br />
my convictions. As feared, the residents and even an<br />
attending physician demonstrated passive aggressive<br />
behavior towards us. The care of the children did<br />
improve, however, and we knew we had made the<br />
right call.<br />
We pay a price when we shut down and disengage,<br />
failing to take action. I have heard nurses talk about<br />
“staying under the radar.” In doing so they pay a dear<br />
price. Their talents, wisdom, knowledge, and values<br />
are not being shared to positively influence care and<br />
support the development of new nurse graduates and<br />
Disasters call for heroes.<br />
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<strong>July</strong>, August, September <strong>2022</strong> <strong>Missouri</strong> Nursing <strong>News</strong> 15<br />
other colleagues through courageous role modeling.<br />
Vulnerability occurs in sharing an unpopular opinion,<br />
standing up for oneself or others such as a colleague<br />
who is being bullied, being accountable, asking for<br />
help, trying something new, admitting uncertainty, and<br />
asking for forgiveness. When courage and fear meet, it<br />
often feels awkward and scary; however, “being all in”<br />
is to be alive. To act in alignment with your values is key<br />
to personal and professional happiness.<br />
PRT and Promoting Patient Safety<br />
Failing to take risks and practice courageously<br />
can lead to threats to patient safety. Focusing on my<br />
obligation to “First do no harm,” I made the decision<br />
not to deploy a transport team until all the team<br />
members demonstrated competency. I was transparent<br />
in discussing my concern and contingency plan to send<br />
another team with my medical and administrative<br />
colleagues. I was told that this was a “career-limiting<br />
move.” I simply stated, “I have to be able to sleep at<br />
night.”<br />
In another organization, I disagreed with a<br />
plan to move critically ill patients multiple times<br />
to accommodate unit renovation. I identified an<br />
alternative that required only one move. Although my<br />
plan was successfully implemented, my action caused<br />
me to fall out of favor with the administrator and<br />
eventually resulted in my having to move on to another<br />
position. In both instances, I had to put my patients<br />
first because when I became a member of the nursing<br />
profession, I made a promise to protect them.<br />
Why We May Not Take Personal Risks<br />
Understanding scarcity is key to understanding<br />
why nurses may not take justified risks. The three<br />
components of scarcity are shame, comparison, and<br />
disengagement.<br />
Shame is the fear of ridicule and belittling often<br />
used to control people and to keep them in line.<br />
Shame-based cultures are very unhealthy for nurses<br />
and patients. The killer of innovation is shame. In these<br />
cultures, covert or sometimes overt messages are<br />
common, such as to dare not, you’re not good enough,<br />
who do you think you are, don’t you dare get too big<br />
for your britches.” Shame becomes fear, fear leads<br />
to risk aversion, and risk aversion kills innovation and<br />
can lead to unsafe patient care. Shame is the intensely<br />
painful feeling or experience of believing that we are<br />
flawed and therefore unworthy of belonging. Shame<br />
makes us feel unworthy of connection. Resilience to<br />
shame occurs when recognizing and speaking openly<br />
about shame, practicing critical awareness, and<br />
reaching out to others.<br />
Healthy competition can be beneficial, but constant<br />
overt or covert comparing and ranking suffocates<br />
creativity and risk taking. If nurses are held to one<br />
narrow standard, they may not question the relevance<br />
of a course of action to a specific situation and<br />
embrace evidence- based practice.<br />
Disengagement occurs when people are afraid to<br />
take risks and try new things. Too often it is easier to<br />
stay quiet than to share stories, experiences, and ideas.<br />
It is important to do what is right, not what is easy. The<br />
best way through a difficult situation is to address the<br />
situation directly with honesty and integrity, sharing<br />
your story and asking for what you need. An excellent<br />
resource for nurses is the book Crucial Conversations.<br />
Often what we fear does not happen, but even<br />
if it does, we have retained our self-respect and<br />
commitment to professional values.<br />
Courageous Practice<br />
I hope you choose to practice courageously, doing<br />
the right things for the right reasons. As Theodore<br />
Roosevelt said,<br />
“Far better it is to dare mighty things, to win<br />
glorious triumphs, even though checkered by failure,<br />
than to take rank with those poor spirits who neither<br />
enjoy much nor suffer much, because they live in the<br />
gray twilight that knows not victory nor defeat.”<br />
Selected references<br />
Dobos C. Defining risk from the perspective of nurses in<br />
clinical roles. J Adv Nur. 1992;17:1303-9.<br />
Dobos C. Understanding personal risk taking among staff<br />
nurses: critical information for nurse executives. J Nurs<br />
Adm. 1997;27(1):1-2.<br />
Gary JC, Exploring the concept and use of positive deviance<br />
in nursing. Am J Nurs. 2013;113(8):26-34. Haag-<br />
Heitman B. The development of expert performance in<br />
nursing. J <strong>Nurse</strong>s Staff Dev. 2008;24(5):203-11.<br />
Brown B. Daring Greatly: How the Courage to be Vulnerable<br />
Transforms the Way We Live, Love, Parent, and Lead.<br />
Gotham Books; 2012.<br />
Patterson K, Grenny J, McMillan R, et al. Crucial<br />
Conversations: Tools for Talking When Stakes are High,<br />
2nd ed. New York, NY: McGraw-Hill; 2011.<br />
Carol Dobos lives in Phoenix Arizona and is the<br />
past-president of the Arizona Association for Nursing<br />
Professional Development, a state affiliate of the<br />
Association for Nursing Professional Development.<br />
To learn more, contact Kelli Holland<br />
kelli@teamcenturion.com<br />
314.640.2285
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