08.09.2022 Views

LSB September 2022 LR

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

AGEING & THE LAW<br />

family or assets on their behalf). In that<br />

regard, if you are taking instructions from<br />

a couple, ensure both clients are answering<br />

your questions and consider whether one<br />

is relying on the other to provide key<br />

details such as details of family or assets.<br />

In some circumstances, the client<br />

themselves may insist on their child or<br />

other relative sitting in the appointment,<br />

as they are uncomfortable answering<br />

questions by themselves. We would<br />

recommend re-assuring the client that<br />

their family member will be nearby<br />

and can re-join them at the conclusion<br />

of the meeting, if necessary. In those<br />

circumstances, make an extra effort to<br />

build rapport with the client so they feel<br />

comfortable and open in their discussions<br />

with you.<br />

TIP 3: WATCH FOR SUBSTANTIAL<br />

DEPARTURES FROM PAST DOCUMENTS<br />

When clients are making drastic<br />

changes to their existing estate planning<br />

documents, practitioners should take<br />

note of the reason for the changes. For<br />

example, if a client’s current will leaves<br />

everything equally between their children<br />

and they now want to entirely remove one<br />

child, question why the client is making<br />

that decision. If the client is unable to give<br />

an objectively rational explanation for the<br />

changes, this may indicate that there is an<br />

issue with capacity, or that they are being<br />

influenced by a third party.<br />

However, we accept that<br />

unreasonableness does not always equal<br />

incapacity or third-party influence – some<br />

clients can just be unreasonable! You may<br />

think it is irrational for them to write their<br />

child out of the will because, say, they do<br />

not like their child’s new partner. However,<br />

you can only act in accordance with your<br />

client’s instructions so ensure you advise<br />

them accordingly (Hello Inheritance Family<br />

Provision Act 3 ) and keep proper notes about<br />

their instructions (more on that below).<br />

TIP 4: KEEP THOROUGH FILE NOTES!<br />

All of the above tips bring us to our<br />

most important tip (for the practitioner<br />

anyway) – keep thorough file notes!<br />

It is crucial to keep thorough file notes,<br />

especially when capacity or undue influence<br />

may be in issue. Keep in mind that it can<br />

often be years or even decades after a<br />

document is executed that the testator’s<br />

capacity or undue influence is called into<br />

question. In those circumstances, your file<br />

notes may be heavily relied on to provide<br />

context of the client’s state of mind at the<br />

relevant time, and your advice to them.<br />

Accordingly, the writers endeavour to keep<br />

detailed notes on anything that may be<br />

relevant, including:<br />

• Who made the appointment? Was it<br />

the client or someone on their behalf?<br />

• Where are you attending on the client?<br />

In the office, in their home? In 2020, it<br />

was reported that more than two-thirds<br />

of aged care residents have moderate<br />

to severe cognitive impairment. 4 When<br />

attending on a client in an aged care<br />

facility, pay particular attention to<br />

capacity concerns, and keep a detailed<br />

file note.<br />

• Did someone bring the client to the<br />

appointment? If so, who? If you<br />

follow our advice in tip 2, make sure<br />

you note that they were not in the<br />

appointment room when you took<br />

your client’s instructions.<br />

• If there are concerns regarding<br />

capacity, make notes accordingly –<br />

what were your concerns, were they<br />

dispelled? If so, how?<br />

• If there are significant departures from<br />

previous documents, note your client’s<br />

reasons.<br />

• Make notes of any advice given<br />

pursuant to the Inheritance Family<br />

Provision Act. 5<br />

Overall, while these issues can apply<br />

to any clients in this field, it is important<br />

to be particularly vigilant with ageing<br />

clients, especially where they have become<br />

more reliant on others for support and<br />

assistance. In addition, we note that whilst<br />

the above matters are most relevant in<br />

taking instructions for Wills, they are also<br />

broadly relevant with respect to documents<br />

such as Enduring Powers of Attorney<br />

and Advance Care Directives and to other<br />

transactions such as transfers of assets to<br />

family members for less than market value.<br />

Finally, our last tip for other young<br />

practitioners is to always seek the advice of<br />

a senior practitioner when necessary – do<br />

not hesitate to take advantage of their years<br />

of experience. On that note, the writers<br />

would like to thank Michael Rizzuto of our<br />

office for settling our above advice. B<br />

Endnotes<br />

1 Australian Institute of Health and Welfare,<br />

Australia’s Health 2016 (Web Report, 13<br />

<strong>September</strong> 2016) Ch 3.<br />

2 (1870) <strong>LR</strong> 5 QB 549.<br />

3 1972 (SA).<br />

4 Royal Commission into Aged Care Quality and<br />

Safety, Research Paper 8 - International and National<br />

Quality and Safety Indicators for Aged Care (Report,<br />

24 August 2020) p161.<br />

5 1972 (SA).<br />

<strong>September</strong> <strong>2022</strong> THE BULLETIN 9

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!